Dunkin Assistant General Manager
Restaurant general manager job at Baskin-Robbins
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
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Dunkin Assistant General Manager
Dunkin Assistant General Manager
Restaurant general manager job at Baskin-Robbins
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10839137"},"date Posted":"2025-12-10T12:48:02.514148+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"1864 Stroop Road","address Locality":"Kettering","address Region":"OH","postal Code":"45429","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
* Purpose and Values
* Search Careers
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Dunkin Assistant General Manager
Restaurant General Manager
Columbus, OH jobs
The Restaurant General Manager is a critical position on our team. They must be passionate about providing our guests a high quality; value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the business activities in one restaurant location specifically to:
Provide a superior and memorable experience for all guests.
Achieve sales goals
Control expenses to budget or better,
Create a fun, high-energy environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
The Church's Restaurant General Manager direct reports usually includes an Assistant Restaurant General
Manager, Shift Leaders and Team Members. The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
Creates a fun, high-energy restaurant service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards.
Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
Assists and resolves all guest complaints in-person or by phone at the restaurant. Apply the “thank, help, apologize, never argue, kindness and service” (THANKS) model to all guest complaints.
Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
Directs and conducts regular training with team members.
Provides regular feedback and coaching to all team members and measures areas for improvement.
Works with direct reports to cross-train and assist in the development of new skills.
Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced.
Maintains a clean and safe restaurant for guests and team members.
Responsible for budgets and makes adjustments as needed.
Ensures compliance with labor laws.
Understands, enforces and adheres to all company policies and procedures.
Maintains restaurant inventory and ensures accessibility and organization.
Responsible for routine maintenance and repairs on all equipment.
Prepares and analyzes operation reports
Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
High school diploma or GED required. Must have (1 to 3) years of supervisory experience working in the restaurant industry.
Must be eligible to work in the United States.
Successfully complete all training and make a passing score on all applicable tests.
Must have access to a vehicle and have a valid driver's license and proof of valid insurance.
Must be able to work up to a 50- hour workweek. Must be available to work a flexible shift including weekends.
Position Qualifications/Functional Skills:
Knowledge of all restaurant policies, practices and operational and human resources procedures.
Knowledge and understanding of labor cost reporting, operating statements, and other business reporting.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Basic computer skills.
Knowledge of profit and loss statements
Ability to implement policies and procedures.
Skilled in developing employees by coaching, counseling, and building strong work habits.
Continuously working to improve customer satisfaction.
Knowledge of recruiting and interviewing potential team members.
Ability to supervise others.
Manage conflict resolution.
Create and maintain a positive work environment.
Competencies:
Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
Initiative - Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
Restaurant General Manager
Boardman, OH jobs
Full-time Description
Why Wingstop? Because We Invest in YOU!
Ready for the challenge of a lifetime? DV & GR Enterprises is looking for a passionate, high-energy Restaurant General Manager to lead our growing Wingstop family in Northeast Ohio. This isn't just a job - it's your opportunity to ignite your career in a thriving, people-first company where your growth is just as important as the success of the business. Are you ready to make an impact?
A Little About Us:
At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive.
Why You'll Love Working Here:
At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We're passionate about giving our teams endless earning opportunities through profit-sharing - because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key-we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow.
What We Offer:
Competitive Salary: Earn up to $65,000 annually, plus unlimited earning potential through profit sharing (yes, you'll share in our success!).
Limitless Growth: Unlock amazing opportunities to level up your career-our leaders rise from within, and this could be your first step toward something BIG!
Rewarding Benefits: Comprehensive health, vision, and dental coverage, and a 401(k) plan with generous employer matching.
Paid Holidays: Enjoy extra time off in addition to your PTO to recharge and celebrate life's big moments.
People-First Culture: We believe in a supportive, inclusive environment that values your leadership and growth. Your success is OUR success!
Essential Functions You'll Own:
Operational Excellence: You'll be the mastermind behind smooth operations, ensuring every order is perfect, every customer is delighted, and every corner of the restaurant is neat, clean, and organized.
Revenue Optimization: With your keen eye for detail, you'll manage staffing, control costs, handle inventory, and maintain high standards of food safety all while ensuring the restaurant runs efficiently and profitably.
Culture Keeper: You'll set the tone for the restaurant, creating a vibrant, positive atmosphere where your team thrives and delivers top-notch service every day.
Requirements
What We're Looking For:
Experience: 2+ years as a Restaurant General Manager with a proven record of success.
Education: A high school diploma is preferred, but what matters most is your leadership, passion, and drive.
Skills to Succeed:
Lead & Inspire: Be the example that motivates and empowers your team to be their best.
Guest Champion: Go above and beyond to ensure every guest has a memorable experience.
Results-Driven: You'll focus on driving sales, boosting profitability, and staying detail-oriented in a fast-paced environment.
Problem Solver: Quick on your feet, you thrive on solving challenges and finding solutions, not assigning blame.
You will be expected to be on your feet for up to 10 hours without break and lift up to 50 pounds when needed. You must be able to bend and twist frequently.
Ready to shape the future of Wingstop with us? Let's do this!
But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential!
Survey Link: ****************************************
Important Notes:
Applications will only be considered if the survey is completed.
The survey helps us match your skills and personality to the role, but it doesn't replace the formal application process.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.
DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!
Salary Description $55,000.00 - $65,000.00 per year
Restaurant General Manager
Norton, OH jobs
Full-time Description
Why Wingstop? Because We Invest in YOU!
Ready for the challenge of a lifetime? DV & GR Enterprises is looking for a passionate, high-energy Restaurant General Manager to lead our growing Wingstop family in Northeast Ohio. This isn't just a job - it's your opportunity to ignite your career in a thriving, people-first company where your growth is just as important as the success of the business. Are you ready to make an impact?
A Little About Us:
At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive.
Why You'll Love Working Here:
At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We're passionate about giving our teams endless earning opportunities through profit-sharing - because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key-we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow.
What We Offer:
Competitive Salary: Earn up to $70,000 annually, plus unlimited earning potential through profit sharing (yes, you'll share in our success!).
Limitless Growth: Unlock amazing opportunities to level up your career-our leaders rise from within, and this could be your first step toward something BIG!
Rewarding Benefits: Comprehensive health, vision, and dental coverage, and a 401(k) plan with generous employer matching.
Paid Holidays: Enjoy extra time off in addition to your PTO to recharge and celebrate life's big moments.
People-First Culture: We believe in a supportive, inclusive environment that values your leadership and growth. Your success is OUR success!
Essential Functions You'll Own:
Operational Excellence: You'll be the mastermind behind smooth operations, ensuring every order is perfect, every customer is delighted, and every corner of the restaurant is neat, clean, and organized.
Revenue Optimization: With your keen eye for detail, you'll manage staffing, control costs, handle inventory, and maintain high standards of food safety all while ensuring the restaurant runs efficiently and profitably.
Culture Keeper: You'll set the tone for the restaurant, creating a vibrant, positive atmosphere where your team thrives and delivers top-notch service every day.
Requirements
What We're Looking For:
Experience: 2+ years as a Restaurant General Manager with a proven record of success.
Education: A high school diploma is preferred, but what matters most is your leadership, passion, and drive.
Skills to Succeed:
Lead & Inspire: Be the example that motivates and empowers your team to be their best.
Guest Champion: Go above and beyond to ensure every guest has a memorable experience.
Results-Driven: You'll focus on driving sales, boosting profitability, and staying detail-oriented in a fast-paced environment.
Problem Solver: Quick on your feet, you thrive on solving challenges and finding solutions, not assigning blame.
You will be expected to be on your feet for up to 10 hours without break and lift up to 50 pounds when needed. You must be able to bend and twist frequently.
Ready to shape the future of Wingstop with us? Let's do this!
But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential!
Survey Link: ****************************************
Important Notes:
Applications will only be considered if the survey is completed.
The survey helps us match your skills and personality to the role, but it doesn't replace the formal application process.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.
DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!
Salary Description $55,000.00 - $70,000.00 per year
Restaurant General Manager
Massillon, OH jobs
Full-time Description
Why Wingstop? Because We Invest in YOU!
Ready for the challenge of a lifetime? DV & GR Enterprises is looking for a passionate, high-energy Restaurant General Manager to lead our growing Wingstop family in Northeast Ohio. This isn't just a job - it's your opportunity to ignite your career in a thriving, people-first company where your growth is just as important as the success of the business. Are you ready to make an impact?
A Little About Us:
At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive.
Why You'll Love Working Here:
At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We're passionate about giving our teams endless earning opportunities through profit-sharing - because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key-we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow.
What We Offer:
Competitive Salary: Earn up to $65,000 annually, plus unlimited earning potential through profit sharing (yes, you'll share in our success!).
Limitless Growth: Unlock amazing opportunities to level up your career-our leaders rise from within, and this could be your first step toward something BIG!
Rewarding Benefits: Comprehensive health, vision, and dental coverage, and a 401(k) plan with generous employer matching.
Paid Holidays: Enjoy extra time off in addition to your PTO to recharge and celebrate life's big moments.
People-First Culture: We believe in a supportive, inclusive environment that values your leadership and growth. Your success is OUR success!
Essential Functions You'll Own:
Operational Excellence: You'll be the mastermind behind smooth operations, ensuring every order is perfect, every customer is delighted, and every corner of the restaurant is neat, clean, and organized.
Revenue Optimization: With your keen eye for detail, you'll manage staffing, control costs, handle inventory, and maintain high standards of food safety all while ensuring the restaurant runs efficiently and profitably.
Culture Keeper: You'll set the tone for the restaurant, creating a vibrant, positive atmosphere where your team thrives and delivers top-notch service every day.
What We're Looking For:
Experience: 2+ years as a Restaurant General Manager with a proven record of success.
Education: A high school diploma is preferred, but what matters most is your leadership, passion, and drive.
Skills to Succeed:
Lead & Inspire: Be the example that motivates and empowers your team to be their best.
Guest Champion: Go above and beyond to ensure every guest has a memorable experience.
Results-Driven: You'll focus on driving sales, boosting profitability, and staying detail-oriented in a fast-paced environment.
Problem Solver: Quick on your feet, you thrive on solving challenges and finding solutions, not assigning blame.
You will be expected to be on your feet for up to 10 hours without break and lift up to 50 pounds when needed. You must be able to bend and twist frequently.
Requirements
Ready to shape the future of Wingstop with us? Let's do this!
But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential!
Survey Link: ****************************************
Important Notes:
Applications will only be considered if the survey is completed.
The survey helps us match your skills and personality to the role, but it doesn't replace the formal application process.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.
DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!
Salary Description $55,000.00 - $65,000.00 per year
Restaurant General Manager
Toledo, OH jobs
The Restaurant General Manager is a critical position on our team. They must be passionate about providing our guests a high quality; value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the business activities in one restaurant location specifically to:
Provide a superior and memorable experience for all guests.
Achieve sales goals
Control expenses to budget or better,
Create a fun, high-energy environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
The Church's Restaurant General Manager direct reports usually includes an Assistant Restaurant General
Manager, Shift Leaders and Team Members. The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
Creates a fun, high-energy restaurant service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards.
Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
Assists and resolves all guest complaints in-person or by phone at the restaurant. Apply the “thank, help, apologize, never argue, kindness and service” (THANKS) model to all guest complaints.
Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
Directs and conducts regular training with team members.
Provides regular feedback and coaching to all team members and measures areas for improvement.
Works with direct reports to cross-train and assist in the development of new skills.
Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced.
Maintains a clean and safe restaurant for guests and team members.
Responsible for budgets and makes adjustments as needed.
Ensures compliance with labor laws.
Understands, enforces and adheres to all company policies and procedures.
Maintains restaurant inventory and ensures accessibility and organization.
Responsible for routine maintenance and repairs on all equipment.
Prepares and analyzes operation reports
Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
High school diploma or GED required. Must have (1 to 3) years of supervisory experience working in the restaurant industry.
Must be eligible to work in the United States.
Successfully complete all training and make a passing score on all applicable tests.
Must have access to a vehicle and have a valid driver's license and proof of valid insurance.
Must be able to work up to a 50- hour workweek. Must be available to work a flexible shift including weekends.
Position Qualifications/Functional Skills:
Knowledge of all restaurant policies, practices and operational and human resources procedures.
Knowledge and understanding of labor cost reporting, operating statements, and other business reporting.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Basic computer skills.
Knowledge of profit and loss statements
Ability to implement policies and procedures.
Skilled in developing employees by coaching, counseling, and building strong work habits.
Continuously working to improve customer satisfaction.
Knowledge of recruiting and interviewing potential team members.
Ability to supervise others.
Manage conflict resolution.
Create and maintain a positive work environment.
Competencies:
Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
Initiative - Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
Restaurant General Manager
Akron, OH jobs
The Restaurant General Manager is a critical position on our team. They must be passionate about providing our guests a high quality; value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the business activities in one restaurant location specifically to:
Provide a superior and memorable experience for all guests.
Achieve sales goals
Control expenses to budget or better,
Create a fun, high-energy environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
The Church's Restaurant General Manager direct reports usually includes an Assistant Restaurant General
Manager, Shift Leaders and Team Members. The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
Creates a fun, high-energy restaurant service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards.
Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
Assists and resolves all guest complaints in-person or by phone at the restaurant. Apply the “thank, help, apologize, never argue, kindness and service” (THANKS) model to all guest complaints.
Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
Directs and conducts regular training with team members.
Provides regular feedback and coaching to all team members and measures areas for improvement.
Works with direct reports to cross-train and assist in the development of new skills.
Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced.
Maintains a clean and safe restaurant for guests and team members.
Responsible for budgets and makes adjustments as needed.
Ensures compliance with labor laws.
Understands, enforces and adheres to all company policies and procedures.
Maintains restaurant inventory and ensures accessibility and organization.
Responsible for routine maintenance and repairs on all equipment.
Prepares and analyzes operation reports
Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
High school diploma or GED required. Must have (1 to 3) years of supervisory experience working in the restaurant industry.
Must be eligible to work in the United States.
Successfully complete all training and make a passing score on all applicable tests.
Must have access to a vehicle and have a valid driver's license and proof of valid insurance.
Must be able to work up to a 50- hour workweek. Must be available to work a flexible shift including weekends.
Position Qualifications/Functional Skills:
Knowledge of all restaurant policies, practices and operational and human resources procedures.
Knowledge and understanding of labor cost reporting, operating statements, and other business reporting.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Basic computer skills.
Knowledge of profit and loss statements
Ability to implement policies and procedures.
Skilled in developing employees by coaching, counseling, and building strong work habits.
Continuously working to improve customer satisfaction.
Knowledge of recruiting and interviewing potential team members.
Ability to supervise others.
Manage conflict resolution.
Create and maintain a positive work environment.
Competencies:
Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
Initiative - Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
Restaurant General Manager
Berea, OH jobs
Full-time Description
Why Wingstop? Because We Invest in YOU!
Ready for the challenge of a lifetime? DV & GR Enterprises is looking for a passionate, high-energy Restaurant General Manager to lead our growing Wingstop family in Northeast Ohio. This isn't just a job - it's your opportunity to ignite your career in a thriving, people-first company where your growth is just as important as the success of the business. Are you ready to make an impact?
A Little About Us:
At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive.
Why You'll Love Working Here:
At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We're passionate about giving our teams endless earning opportunities through profit-sharing - because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key-we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow.
What We Offer:
Competitive Salary: Earn up to $65,000 annually, plus unlimited earning potential through profit sharing (yes, you'll share in our success!).
Limitless Growth: Unlock amazing opportunities to level up your career-our leaders rise from within, and this could be your first step toward something BIG!
Rewarding Benefits: Comprehensive health, vision, and dental coverage, and a 401(k) plan with generous employer matching.
Paid Holidays: Enjoy extra time off in addition to your PTO to recharge and celebrate life's big moments.
People-First Culture: We believe in a supportive, inclusive environment that values your leadership and growth. Your success is OUR success!
Essential Functions You'll Own:
Operational Excellence: You'll be the mastermind behind smooth operations, ensuring every order is perfect, every customer is delighted, and every corner of the restaurant is neat, clean, and organized.
Revenue Optimization: With your keen eye for detail, you'll manage staffing, control costs, handle inventory, and maintain high standards of food safety all while ensuring the restaurant runs efficiently and profitably.
Culture Keeper: You'll set the tone for the restaurant, creating a vibrant, positive atmosphere where your team thrives and delivers top-notch service every day.
What We're Looking For:
Experience: 2+ years as a Restaurant General Manager with a proven record of success.
Education: A high school diploma is preferred, but what matters most is your leadership, passion, and drive.
Skills to Succeed:
Lead & Inspire: Be the example that motivates and empowers your team to be their best.
Guest Champion: Go above and beyond to ensure every guest has a memorable experience.
Results-Driven: You'll focus on driving sales, boosting profitability, and staying detail-oriented in a fast-paced environment.
Problem Solver: Quick on your feet, you thrive on solving challenges and finding solutions, not assigning blame.
You will be expected to be on your feet for up to 10 hours without break and lift up to 50 pounds when needed. You must be able to bend and twist frequently.
Requirements
Ready to shape the future of Wingstop with us? Let's do this!
But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential!
Survey Link: ****************************************
Important Notes:
Applications will only be considered if the survey is completed.
The survey helps us match your skills and personality to the role, but it doesn't replace the formal application process.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.
DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!
Salary Description $55,000.00 - $65,000.00 per year
Restaurant General Manager
Dayton, OH jobs
The Restaurant General Manager is a critical position on our team. They must be passionate about providing our guests a high quality; value oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The RGM is responsible and accountable for all of the business activities in one restaurant location specifically to:
Provide a superior and memorable experience for all guests.
Achieve sales goals
Control expenses to budget or better,
Create a fun, high-energy environment where team members are engaged in doing their jobs and encouraged to grow while delivering exceptional service.
The Church's Restaurant General Manager direct reports usually includes an Assistant Restaurant General
Manager, Shift Leaders and Team Members. The number of direct reports may vary by location based on total sales volume, sales and geographic location of the restaurant.
Key Duties/Responsibilities:
Creates a fun, high-energy restaurant service environment that exceeds guest expectations with regards to friendly, quick, and accurate service. Builds team understanding and commitment to guest service standards.
Communicates and follows-up with guests to obtain feedback and identify service and food quality improvement opportunities.
Assists and resolves all guest complaints in-person or by phone at the restaurant. Apply the “thank, help, apologize, never argue, kindness and service” (THANKS) model to all guest complaints.
Ensures all incoming calls are handled in a prompt, courteous, and professional manner.
Directs and conducts regular training with team members.
Provides regular feedback and coaching to all team members and measures areas for improvement.
Works with direct reports to cross-train and assist in the development of new skills.
Creates a work place where team members strive to do their best, are rewarded for performance, and have fun.
Ensures that federal, state and local laws, regulations, and ordinances are practiced and enforced.
Maintains a clean and safe restaurant for guests and team members.
Responsible for budgets and makes adjustments as needed.
Ensures compliance with labor laws.
Understands, enforces and adheres to all company policies and procedures.
Maintains restaurant inventory and ensures accessibility and organization.
Responsible for routine maintenance and repairs on all equipment.
Prepares and analyzes operation reports
Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience):
High school diploma or GED required. Must have (1 to 3) years of supervisory experience working in the restaurant industry.
Must be eligible to work in the United States.
Successfully complete all training and make a passing score on all applicable tests.
Must have access to a vehicle and have a valid driver's license and proof of valid insurance.
Must be able to work up to a 50- hour workweek. Must be available to work a flexible shift including weekends.
Position Qualifications/Functional Skills:
Knowledge of all restaurant policies, practices and operational and human resources procedures.
Knowledge and understanding of labor cost reporting, operating statements, and other business reporting.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Basic computer skills.
Knowledge of profit and loss statements
Ability to implement policies and procedures.
Skilled in developing employees by coaching, counseling, and building strong work habits.
Continuously working to improve customer satisfaction.
Knowledge of recruiting and interviewing potential team members.
Ability to supervise others.
Manage conflict resolution.
Create and maintain a positive work environment.
Competencies:
Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
Initiative - Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements:
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
Restaurant General Manager
Niles, OH jobs
Full-time Description
Why Wingstop? Because We Invest in YOU!
Ready for the challenge of a lifetime? DV & GR Enterprises is looking for a passionate, high-energy Restaurant General Manager to lead our growing Wingstop family in Northeast Ohio. This isn't just a job - it's your opportunity to ignite your career in a thriving, people-first company where your growth is just as important as the success of the business. Are you ready to make an impact?
A Little About Us:
At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive.
Why You'll Love Working Here:
At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We're passionate about giving our teams endless earning opportunities through profit-sharing - because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key-we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow.
What We Offer:
Competitive Salary: Earn up to $65,000 annually, plus unlimited earning potential through profit sharing (yes, you'll share in our success!).
Limitless Growth: Unlock amazing opportunities to level up your career-our leaders rise from within, and this could be your first step toward something BIG!
Rewarding Benefits: Comprehensive health, vision, and dental coverage, and a 401(k) plan with generous employer matching.
Paid Holidays: Enjoy extra time off in addition to your PTO to recharge and celebrate life's big moments.
People-First Culture: We believe in a supportive, inclusive environment that values your leadership and growth. Your success is OUR success!
Essential Functions You'll Own:
Operational Excellence: You'll be the mastermind behind smooth operations, ensuring every order is perfect, every customer is delighted, and every corner of the restaurant is neat, clean, and organized.
Revenue Optimization: With your keen eye for detail, you'll manage staffing, control costs, handle inventory, and maintain high standards of food safety all while ensuring the restaurant runs efficiently and profitably.
Culture Keeper: You'll set the tone for the restaurant, creating a vibrant, positive atmosphere where your team thrives and delivers top-notch service every day.
Requirements
What We're Looking For:
Experience: 2+ years as a Restaurant General Manager with a proven record of success.
Education: A high school diploma is preferred, but what matters most is your leadership, passion, and drive.
Skills to Succeed:
Lead & Inspire: Be the example that motivates and empowers your team to be their best.
Guest Champion: Go above and beyond to ensure every guest has a memorable experience.
Results-Driven: You'll focus on driving sales, boosting profitability, and staying detail-oriented in a fast-paced environment.
Problem Solver: Quick on your feet, you thrive on solving challenges and finding solutions, not assigning blame.
You will be expected to be on your feet for up to 10 hours without break and lift up to 50 pounds when needed. You must be able to bend and twist frequently.
Ready to shape the future of Wingstop with us? Let's do this!
But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential!
Survey Link: ****************************************
Important Notes:
Applications will only be considered if the survey is completed.
The survey helps us match your skills and personality to the role, but it doesn't replace the formal application process.
Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors.
DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!
Salary Description $55,000.00 - $65,000.00 per year
Assistant General Manager
Cleveland, OH jobs
Description:
Join our team as an Assistant Restaurant Manager and become part of a special workplace that values its employees as the greatest investment. We believe in providing a supportive and collaborative environment where you can excel and grow.
What we're looking for:
A passion for delivering exceptional customer service and ensuring guest satisfaction.
An Assistant Restaurant Manager who has a proven track record of achieving and exceeding sales targets and driving business growth.
A positive attitude, high energy level, and a genuine enthusiasm for the brand.
Problem-solving mindset with a focus on finding innovative solutions.
Strong leadership skills with the ability to inspire and motivate a team.
What we offer:
Starting salary of $15.00 - $20.00 per hour
Providing employees with a piece of the pie through profit sharing.
Excellent benefits such as health insurance, and free meals.
Opportunities for growth and advancement within the company, as we prioritize promoting from within.
Paid training
Flexible schedule
Requirements:
As an Assistant Restaurant Manager, you will play a vital role in supporting the Restaurant General Manager in overseeing daily operations, delivering exceptional customer service, and driving the success of our restaurant. Some of your responsibilities will include:
Ensure compliance with food safety and sanitation regulations, maintaining a clean and safe working environment.
Assist in the implementation of company policies and procedures, ensuring compliance across all areas of operation.
Supervise and support the restaurant staff, providing guidance and training as needed.
DV & GR Enterprises dba WINGSTOP operates 20 Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. Join us!
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factor.
Dunkin Assistant General Manager
Restaurant general manager job at Baskin-Robbins
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10839146"},"date Posted":"2025-12-10T12:48:02.791111+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"168 E. Dayton - Yellow Springs Road","address Locality":"Fairborn","address Region":"OH","postal Code":"45324","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Dunkin Assistant General Manager
Dunkin Assistant General Manager
Restaurant general manager job at Baskin-Robbins
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10839168"},"date Posted":"2025-12-10T12:48:03.376325+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2014 W Main St","address Locality":"Xenia","address Region":"OH","postal Code":"45385","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
* Careers Overview
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
Search
Search Careers Hamburger toggle Menu
Hamburger toggle Menu
Close
* Careers Home
* Working at Baskin-Robbins
* Culture
* Benefits & Perks
* Training & Development
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* Search Careers
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Dunkin Assistant General Manager
Assistant Manager - New Restaurant Opening
Restaurant general manager job at Baskin-Robbins
We're brewing up something new! This position is for a brand-new Dunkin' restaurant opening soon in your area. Come run with us and help bring the new location to life! Working at Dunkin', we support our team members - for your best days, your worst - your every day. Our team members are the ingredients of goodness, and we make certain that we're all in for the win. Becoming a member of our team means that there's room for you to become the world-class leader you're meant to be. From leadership development to compassionate giving, we'll be running beside you every step of the way.
MOVIN'
As an Assistant Manager, you'll help America Run on Dunkin' through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives.
CARIN'
We have a fresh brew of benefits perfect for you. Discounted donuts, coffee, and the list below are only the beginning - check out the full list of benefits here.
* Bonus Program*
* Free Shift Meals*
* Best in Class Training & Continuous Learning
* Advancement Opportunities
* Paid Time Off*
* 401(k) Retirement Plan*
* Tuition Benefits*
* Medical, Dental, and Vision*
* Cash Referral Program
* Journey Wellbeing Support Tool
* PerkSpot Discount Program
* Recognition Program
* Slip Resistant Shoes Programs
* Community & Charitable Involvement
* Igniting Dreams Grant Program
WINNIN'
At Dunkin', you bring so much more to our day than just a great cup of coffee including:
* You have at least six months of retail, restaurant, or hospitality management experience.
* You are 18 years of age (or higher, per applicable law).
* You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills.
* You're ALL IN' for starting your day bright and early and are ready to begin your workday at 4 am.
* You are ready to maintain open availability to accommodate any changes or variations in the work or location's schedule.
Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here.
Dunkin' is an equal opportunity employer.
* Subject to availability and certain eligibility requirements.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"JR36423-DKN_365622"},"date Posted":"2025-09-18T10:02:00.573434+00:00","employment Type":[],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"4113 Wyoga Lake Road","address Locality":"Cuyahoga Falls","address Region":"OH","postal Code":"44224","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Assistant Manager - New Restaurant Opening
Dunkin Assistant General Manager
Restaurant general manager job at Baskin-Robbins
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
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Dunkin Assistant General Manager
Dunkin Assistant General Manager
Restaurant general manager job at Baskin-Robbins
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
","identifier":{"@type":"PropertyValue","name":"Job ID","value":"10839133"},"date Posted":"2025-12-10T12:48:02.411209+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"8611 Winton Road","address Locality":"Cincinnati","address Region":"OH","postal Code":"45231","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer
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Dunkin Assistant General Manager
General Manager
Cincinnati, OH jobs
We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs. Duties for the general manager will include allocating budget resources, formulating policies, coordinating business operations, monitoring and motivating staff, managing operational costs, ensuring good customer service, improving administration processes, engaging with vendors, hiring and training employees, identifying business opportunities, and monitoring financial activities. Your entrepreneurial spirit and vision in directing business functions will assist our organization in maintaining relationships with clients, generating new business, increasing staff productivity, improving service, ensuring sustainability, and meeting business objectives.
The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities. The noteworthy general manager should account for all business activities, support staff development, enhance efficiency, drive sales and improve revenue, maintain relationships with clients, enhance the organization's image, and meet overall growth objectives.
Responsibilities:
Overseeing daily business operations.
Developing and implementing growth strategies.
Training low-level managers and staff.
Creating and managing budgets.
Improving revenue.
Hiring employees.
Evaluating performance and productivity.
Analyzing accounting and financial data.
Researching and identifying growth opportunities.
Generating reports and giving presentations.
Requirements:
Degree in business management or a masters in business administration.
Good knowledge of different business functions.
Strong leadership qualities.
Excellent communication skills.
Highly organized.
Strong work ethic.
Good interpersonal skills.
Meticulous attention to detail.
Computer literate.
Proactive nature.
Supplemental pay
Bonus pay
Benefits
Flexible schedule
Referral program
Employee discount
Paid training
Dunkin Assistant General Manager
Restaurant general manager job at Baskin-Robbins
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
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Dunkin's cup
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Dunkin Assistant General Manager
Dunkin Assistant General Manager
Restaurant general manager job at Baskin-Robbins
WE WANT YOU TO JOIN OUR DUNKIN CREW!! Salary/Pay Range: Up to $18/hour!! * Hiring Immediately! * Amazing Benefits! * Competitive Salary! * Work Life balance with a people first company! Benefits * Health, Dental, Vision Insurance * 401k with company match * Paid Time Off (PTO)
* Opportunities for advancement!
Overview
An Assistant General Manager is responsible for supporting the Restaurant Manager, Shift leaders and Team.
They perform all duties of the Restaurant Manager in their absence. Primary duties generally include floor operations, and Brand Training programs. Generally responsible for providing strong, positive leadership to his/ her team to deliver great friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They support the Restaurant Manager in the overall operation of the restaurant according to Dunkin' standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
* Able to perform all responsibilities of restaurant team members
* Lead team meetings, along with Restaurant Manager
* Oversee Brand Training Programs, schedule, train, validate, certify team and shift lead staff
* Ensure Brand standards, recipes and systems are executed
* Create and maintain a guest focused culture in the restaurant
* Review guest feedback results and implement action plans to drive improvement
* Communicates restaurant priorities, goals and results to restaurant team members
* Execute along with RM, new product rollouts including training, marketing and sampling where applicable
* Execution of Point of Purchase instore set up per Brand standards
* Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
* Control costs to help maximize profitability
* Completion of inventory on a periodic basis as determined by Franchisee
* Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
* Support RM in assigning staff and deployment
* Support to RM in completion of supplier and other vendor orders
* Conduct self-assessments and corresponding action plans
* Ensure restaurant budget is met as determined by Franchisee
* Manages cash over/short in restaurant and ensures team members are following franchisee's cash management policies
* Engages with Dunkin' Brands Field Operations team as appropriate
Management Responsibilities Include:
* Recruit, hire, onboard and develop restaurant team members
* Assist team and shift lead performance appraisal process
* Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
* Basic computer skills
* Fluent in spoken and written English
* Basic math and financial management
* Previous leadership experience in retail, restaurant or hospitality
Key Competencies
* Good analytical skills and business acumen
* Works well with other in a fun fast paced team environment
* Ontime, demonstrates honesty and positive attitude
* Willingness to learn and embrace change
* Ability to train and develop a team
* Guest focused
* Time Management
* Problem solving
* Motivating others
Physical Demands/Working Conditions:
* Standing on feet
* Repetitive motion including bending, stooping and reaching
* Lifting packages (if applicable)
* Wearing a headset (if applicable)
* Working in a small space
This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
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* Careers Overview
* Working at Baskin-Robbins
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* Benefits & Perks
* Training & Development
Dunkin's cup
* Purpose and Values
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Dunkin Assistant General Manager