Team Leader jobs at Baskin-Robbins

Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest serviceand coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7711063"},"date Posted":"2025-09-18T10:58:03.478016+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"5991 Glenway Ave","address Locality":"Cincinnati","address Region":"OH","postal Code":"45238","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Job DescriptionBenefits: Employee discounts Flexible schedule Paid time off The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Shift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests. Accountabilities/Duties: Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. When not active in Shift Lead tasks, it is expected the Shift Lead is in position (GSR, Froster, ETC) Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, and inventory control. Supports the Bakery Manager in training team members to the highest of NbC standards. Leads by example. Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, supply ordering, sales and labor reporting. Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events. Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. Shift Lead must lead by example pertaining to all NbC policies. Core Values and Leadership Competencies: Servants Heart Goes above and beyond to support and develop the team and create a superior guest experience. Keeps the good of the team and guest ahead of personal interests or gain. Leads by example and displays humility and empathy for others. Spirit of a Champion Demonstrates an intense drive, a commitment to excellence and a passion to succeed. Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. Genuine Connections Projects warmth, enthusiasm and optimism that attracts and energizes others. Builds positive, productive relationships and communicates often and openly. Serves as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. Has the ability to delegate tasks, communicate clear expectations, direct others work and manage performance. Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. Demonstrates strong learning agility, with a passion to grow and excel. Compensation: $13.00 - $15.00 per hour

Benefits: Employee discounts Flexible schedule Paid time off The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Shift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests. Accountabilities/Duties: Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. When not active in Shift Lead tasks, it is expected the Shift Lead is in position (GSR, Froster, ETC) Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, and inventory control. Supports the Bakery Manager in training team members to the highest of NbC standards. Leads by example. Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, supply ordering, sales and labor reporting. Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events. Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. Shift Lead must lead by example pertaining to all NbC policies. Core Values and Leadership Competencies: Servant's Heart Goes above and beyond to support and develop the team and create a superior guest experience. Keeps the good of the team and guest ahead of personal interests or gain. Leads by example and displays humility and empathy for others. Spirit of a Champion Demonstrates an intense drive, a commitment to excellence and a passion to succeed. Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. Genuine Connections Projects warmth, enthusiasm and optimism that attracts and energizes others. Builds positive, productive relationships and communicates often and openly. Serves as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. Has the ability to delegate tasks, communicate clear expectations, direct others' work and manage performance. Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. Demonstrates strong learning agility, with a passion to grow and excel. Compensation: $13.00 - $15.00 per hour Compensation: $13.00 - $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Benefits: 401(k) Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Vision insurance At Nothing Bundt Cakes, the Shift Lead keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours - no late nights! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Apply now. Joy is the job. Must be available to work nights and weekends, including Saturday and Sundays. Compensation: $15.00 - $16.00 per hour Compensation: $15.00 - $16.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Benefits: * 401(k) * Dental insurance * Employee discounts * Flexible schedule * Free uniforms * Health insurance * Paid time off * Vision insurance At Nothing Bundt Cakes, the Shift Lead keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours - no late nights! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Apply now. Joy is the job. * Must be available to work nights and weekends, including Saturday and Sundays. Compensation: $15.00 - $16.00 per hour

Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Flexible schedule Free uniforms Health insurance Paid time off Vision insurance At Nothing Bundt Cakes, the Shift Lead keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours no late nights! Cake discounts. Yummm! This job is fun. Its literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Apply now. Joy is the job. Must be available to work nights and weekends, including Saturday and Sundays. Compensation: $15.00 - $16.00 per hour

Benefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Shift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests. Accountabilities/Duties: Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. When not active in Shift Lead tasks, it is expected the Shift Lead is in position (GSR, Froster, ETC) Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, and inventory control. Supports the Bakery Manager in training team members to the highest of NbC standards. Leads by example. Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, supply ordering, sales and labor reporting. Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events. Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. Shift Lead must lead by example pertaining to all NbC policies. Core Values and Leadership Competencies: Servant's Heart Goes above and beyond to support and develop the team and create a superior guest experience. Keeps the good of the team and guest ahead of personal interests or gain. Leads by example and displays humility and empathy for others. Spirit of a Champion Demonstrates an intense drive, a commitment to excellence and a passion to succeed. Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. Genuine Connections Projects warmth, enthusiasm and optimism that attracts and energizes others. Builds positive, productive relationships and communicates often and openly. Serves as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. Has the ability to delegate tasks, communicate clear expectations, direct others' work and manage performance. Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. Demonstrates strong learning agility, with a passion to grow and excel. Compensation: $13.00 - $15.00 per hour Compensation: $13.00 - $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Opportunity for advancement Training & development The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Shift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests. Accountabilities/Duties: Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. When not active in Shift Lead tasks, it is expected the Shift Lead is in position (GSR, Froster, ETC) Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, and inventory control. Supports the Bakery Manager in training team members to the highest of NbC standards. Leads by example. Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, supply ordering, sales and labor reporting. Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events. Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. Shift Lead must lead by example pertaining to all NbC policies. Core Values and Leadership Competencies: Servants Heart Goes above and beyond to support and develop the team and create a superior guest experience. Keeps the good of the team and guest ahead of personal interests or gain. Leads by example and displays humility and empathy for others. Spirit of a Champion Demonstrates an intense drive, a commitment to excellence and a passion to succeed. Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. Genuine Connections Projects warmth, enthusiasm and optimism that attracts and energizes others. Builds positive, productive relationships and communicates often and openly. Serves as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. Has the ability to delegate tasks, communicate clear expectations, direct others work and manage performance. Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. Demonstrates strong learning agility, with a passion to grow and excel. Compensation: $13.00 - $15.00 per hour

The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Shift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests. Accountabilities/Duties: Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. When not active in Shift Lead tasks, it is expected the Shift Lead is in position (GSR, Froster, ETC) Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, and inventory control. Supports the Bakery Manager in training team members to the highest of NbC standards. Leads by example. Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, supply ordering, sales and labor reporting. Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events. Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. Shift Lead must lead by example pertaining to all NbC policies. Core Values and Leadership Competencies: Servant's Heart Goes above and beyond to support and develop the team and create a superior guest experience. Keeps the good of the team and guest ahead of personal interests or gain. Leads by example and displays humility and empathy for others. Spirit of a Champion Demonstrates an intense drive, a commitment to excellence and a passion to succeed. Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. Genuine Connections Projects warmth, enthusiasm and optimism that attracts and energizes others. Builds positive, productive relationships and communicates often and openly. Serves as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. Has the ability to delegate tasks, communicate clear expectations, direct others' work and manage performance. Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. Demonstrates strong learning agility, with a passion to grow and excel. Compensation: $14.00 - $16.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Shift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests. Accountabilities/Duties: * Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. When not active in Shift Lead tasks, it is expected the Shift Lead is in position (GSR, Froster, ETC) * Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, and inventory control. * Supports the Bakery Manager in training team members to the highest of NbC standards. Leads by example. * Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. * Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, supply ordering, sales and labor reporting. * Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. * Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. * Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events. * Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. * Shift Lead must lead by example pertaining to all NbC policies. Core Values and Leadership Competencies: * Servant's Heart * Goes above and beyond to support and develop the team and create a superior guest experience. * Keeps the good of the team and guest ahead of personal interests or gain. * Leads by example and displays humility and empathy for others. * Spirit of a Champion * Demonstrates an intense drive, a commitment to excellence and a passion to succeed. * Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. * Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. * Genuine Connections * Projects warmth, enthusiasm and optimism that attracts and energizes others. * Builds positive, productive relationships and communicates often and openly. * Serves as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: * Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. * Has the ability to delegate tasks, communicate clear expectations, direct others' work and manage performance. * Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. * Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. * Demonstrates strong learning agility, with a passion to grow and excel.

Job Description The Nothing Bundt Cakes (NbC) Shift Lead works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment and a superior guest experience. The Shift Lead shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests. Accountabilities/Duties: Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. When not active in Shift Lead tasks, it is expected the Shift Lead is in position (GSR, Froster, ETC) Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, and inventory control. Supports the Bakery Manager in training team members to the highest of NbC standards. Leads by example. Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, supply ordering, sales and labor reporting. Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events. Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate. Shift Lead must lead by example pertaining to all NbC policies. Core Values and Leadership Competencies: Servants Heart Goes above and beyond to support and develop the team and create a superior guest experience. Keeps the good of the team and guest ahead of personal interests or gain. Leads by example and displays humility and empathy for others. Spirit of a Champion Demonstrates an intense drive, a commitment to excellence and a passion to succeed. Seizes 100% ownership of responsibilities, with zero excuses for issues within direct control. Operates with a sense of urgency, exercises sound judgment and seeks feedback to improve performance. Genuine Connections Projects warmth, enthusiasm and optimism that attracts and energizes others. Builds positive, productive relationships and communicates often and openly. Serves as a strong Cake Celebrity/Brand Ambassador in the local community. Knowledge, Skills and Abilities: Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. Has the ability to delegate tasks, communicate clear expectations, direct others work and manage performance. Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. Demonstrates strong learning agility, with a passion to grow and excel.

Benefits: Competitive salary Employee discounts Free uniforms Training & development At Nothing Bundt Cakes, the Lead Joy Creator/ Keyholder keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours - no late nights! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Compensation: The Joy Creators will earn at least $14.00 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks. We can't wait to meet you! Apply now. Joy is the job. Compensation: $14.00 - $16.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Job DescriptionBenefits: Employee discounts Opportunity for advancement Training & development At Nothing Bundt Cakes, the Lead / Keyholder keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours no late nights! Cake discounts. Yummm! This job is fun. Its literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Compensation: The Joy Creators will earn at least $16.00 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks. We cant wait to meet you! Apply now. Joy is the job.

Job DescriptionBenefits: Employee discounts Training & development Opportunity for advancement At Nothing Bundt Cakes, the Lead Joy Creator/ Keyholder keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours no late nights! Cake discounts. Yummm! This job is fun. Its literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Compensation: The Joy Creators will earn at least $16.00 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks. We cant wait to meet you! Apply now. Joy is the job.

Benefits: Employee discounts Training & development Opportunity for advancement At Nothing Bundt Cakes, the Lead Joy Creator/ Keyholder keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours - no late nights! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Compensation: The Joy Creators will earn at least $14.00 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks. We can't wait to meet you! Apply now. Joy is the job. Compensation: $14.00 - $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy

Job DescriptionBenefits: Competitive salary Employee discounts Training & development At Nothing Bundt Cakes, the Lead Joy Creator/ Keyholder keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours no late nights! Cake discounts. Yummm! This job is fun. Its literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Shift Leaders are generally responsible for coaching Dunkin' Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Responsibilities Include: * Perform all responsibilities of restaurant team members * Support the Restaurant Manager in meeting operational goals and execution * Ensure Brand standards are met throughout shift including preparation of food and beverages * Communicate shift priorities, goals and results to restaurant team members * Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback * Support the training of restaurant team members as needed * Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift * Communicate clearly with the next Shift Leader to help prepare him/her for shift * Ensure Food Safety standards are met * Manage Inventory throughout the shift * Provide great guest serviceand coaches restaurant team members to do the same * Schedule restaurant team members for shifts * Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience: * Basic computer skills * Fluent in spoken and written English * Previous leadership experience in retail, restaurant or hospitality preferred. Key Competencies * Works well with others in a fast-paced team environment * On time, demonstrates honesty and a positive attitude * Willingness to learn and adapt to change * Guest focused * Ability to assist with training * Problem solving * Motivating others Physical Demands/Working Conditions: * Standing on feet * Repetitive motion including bending, stooping and reaching * Lifting objects, ice, products, boxes up to 20 lbs (if applicable) * Wearing a headset * Working in a small space ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"7711062"},"date Posted":"2025-09-18T10:58:03.469232+00:00","employment Type":["FULL_TIME"],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"8000 Beechmont Ave","address Locality":"Cincinnati","address Region":"OH","postal Code":"45255","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Shift Leader

Benefits: * Competitive salary * Employee discounts * Training & development At Nothing Bundt Cakes, the Lead Joy Creator/ Keyholder keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours - no late nights! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Apply now. Joy is the job.

Benefits: Employee discounts Opportunity for advancement Training & development At Nothing Bundt Cakes, the Lead / Keyholder keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. And as part of this successful and growing brand, there is no shortage of opportunities for promotion. But personal growth and bringing joy to people every day are just a couple of perks of working in our bakery. Here are some others: We have great operating hours - no late nights! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! We love to celebrate and bring joy to the community. Compensation: The Joy Creators will earn at least $16.00 per hour to start. Candidates may be further compensated based on their experience, drive, ability to learn quickly, and desire to improve. Additional compensation is available, including performance bonuses and other perks. We can't wait to meet you! Apply now. Joy is the job. Compensation: $14.00 - $15.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy