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Baskin-Robbins jobs in Youngstown, OH

- 53 jobs
  • Assistant Manager - New Restaurant Opening

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Cuyahoga Falls, OH

    We're brewing up something new! This position is for a brand-new Dunkin' restaurant opening soon in your area. Come run with us and help bring the new location to life! Working at Dunkin', we support our team members - for your best days, your worst - your every day. Our team members are the ingredients of goodness, and we make certain that we're all in for the win. Becoming a member of our team means that there's room for you to become the world-class leader you're meant to be. From leadership development to compassionate giving, we'll be running beside you every step of the way. MOVIN' As an Assistant Manager, you'll help America Run on Dunkin' through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives. CARIN' We have a fresh brew of benefits perfect for you. Discounted donuts, coffee, and the list below are only the beginning - check out the full list of benefits here. * Bonus Program* * Free Shift Meals* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Tuition Benefits* * Medical, Dental, and Vision* * Cash Referral Program * Journey Wellbeing Support Tool * PerkSpot Discount Program * Recognition Program * Slip Resistant Shoes Programs * Community & Charitable Involvement * Igniting Dreams Grant Program WINNIN' At Dunkin', you bring so much more to our day than just a great cup of coffee including: * You have at least six months of retail, restaurant, or hospitality management experience. * You are 18 years of age (or higher, per applicable law). * You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. * You're ALL IN' for starting your day bright and early and are ready to begin your workday at 4 am. * You are ready to maintain open availability to accommodate any changes or variations in the work or location's schedule. Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Dunkin' is an equal opportunity employer. * Subject to availability and certain eligibility requirements. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"JR36423-DKN_365622"},"date Posted":"2025-09-18T10:02:00.573434+00:00","employment Type":[],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"4113 Wyoga Lake Road","address Locality":"Cuyahoga Falls","address Region":"OH","postal Code":"44224","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager - New Restaurant Opening
    $33k-44k yearly est. 60d+ ago
  • Assistant Manager

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Akron, OH

    Working at Dunkin', we support our team members - for your best days, your worst - your every day. Our team members are the ingredients of goodness, and we make certain that we're all in for the win. Becoming a member of our team means that there's room for you to become the world-class leader you're meant to be. From leadership development to compassionate giving, we'll be running beside you every step of the way. MOVIN' As an Assistant Manager, you'll help America Run on Dunkin' through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives. CARIN' We have a fresh brew of benefits perfect for you. Discounted donuts, coffee, and the list below are only the beginning - check out the full list of benefits here. * Bonus Program* * Free Shift Meals* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Tuition Benefits* * Medical, Dental, and Vision* * Cash Referral Program * Journey Wellbeing Support Tool * PerkSpot Discount Program * Recognition Program * Slip Resistant Shoes Programs * Community & Charitable Involvement * Igniting Dreams Grant Program WINNIN' At Dunkin', you bring so much more to our day than just a great cup of coffee including: * You have at least six months of retail, restaurant, or hospitality management experience. * You are 18 years of age (or higher, per applicable law). * You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. * You're ALL IN' for starting your day bright and early and are ready to begin your workday at 4 am. * You are ready to maintain open availability to accommodate any changes or variations in the work or location's schedule. Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Dunkin' is an equal opportunity employer. * Subject to availability and certain eligibility requirements. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"JR37744-DKN_355148"},"date Posted":"2025-10-16T20:50:03.574057+00:00","employment Type":[],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"2081 E Market St","address Locality":"Akron","address Region":"OH","postal Code":"44312","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager
    $26k-30k yearly est. 58d ago
  • Cashier

    Dairy Queen 4.1company rating

    New Castle, PA job

    Hungry For A Great Career? To our guests, Dairy Queen is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. To our team members, Dairy Queen is a family. So come on in! We're saving a seat for you. Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency. Job Qualifications The following requirements must be met in order to qualify for this position. Must be 15 years of age or older Ability to work a minimum of 9 hours per week Benefits: Team member recognition program Team member referral bonus Flexible Hours Responsibilities: The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: Dairy Queen Front of House Development Plan Hands-on stations training Provide friendly, enthusiastic service for all guests Promptly greet guests as they enter and thank them as they leave Maintain awareness of current promotions Explain menu items, answer questions, and suggest additional items Enthusiastically represent the Dairy Queen brand Accurately complete orders and guest transactions Enter guest orders accurately into the point of sale system Accept payments, operate cash registers, and maintain receipts Handle cash payments, count and verify tills, and record totals appropriately Maintain a clean, safe, welcoming environment Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior Maintain equipment and inform management of maintenance needs Stock paper goods, condiments, silverware, and beverages Keep work areas clean and organized Accurately complete, package, and present guest orders Other work assigned Capabilities Requirement: Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $19k-25k yearly est. 60d+ ago
  • Joy Creator/Guest Service Representative

    Nothing Bundt Cakes 3.7company rating

    Boardman, OH job

    Benefits: Employee discounts Flexible schedule Opportunity for advancement At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $21k-27k yearly est. Auto-Apply 60d+ ago
  • Crew

    Wingstop 4.0company rating

    Boardman, OH job

    Full-time, Part-time Description Why Wingstop? Because We Invest in YOU! Do you love food and helping others? We're looking for excited, friendly people to join our team as Crew Members! You'll play a big part in making sure our customers have an awesome experience. A Little About Us: At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive. Why You'll Love Working Here: At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We're passionate about giving our teams endless earning opportunities through profit-sharing - because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key-we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow. What We're Looking For: You love talking to people and can be friendly and professional. You pay attention to the little details like keeping things clean and handling food safely. You're good at handling money and giving the right change. You can juggle many things at once, especially in a busy place! You can do basic math to handle money and give change. You follow safety rules when cooking food. You love food and want to give customers a great experience! What You'll Do: Greet customers with a big smile and give great service. Take customer orders quickly and correctly using our special system. Help customers decide what to order and answer any questions they have. Handle cash, give change, and make sure receipts are correct. Make sure food like wings and fries are cooked just right, and then sauce them up! Keep the kitchen clean and tidy throughout the shift. Be on your feet for up to 8 hours without break and lift up to 50 pounds when needed. Be able to bend and twist frequently. What We Offer: A starting pay of $11.00 - $15.00 per hour. Share in the company's success through profit sharing! Awesome benefits like health insurance and free meals. Great chances for promotion - we love to promote from within! Paid training so you can learn everything you need to know. A flexible schedule to fit your life! Come join our team and have fun while working! Requirements Ready to shape the future of Wingstop with us? Let's do this! But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential! Survey Link: **************************************** Important Notes: Applications will only be considered if the survey is completed. The survey helps us match your skills and personality to the role, but it doesn't replace the formal application process. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors. DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now! Salary Description $11.00 - $15.00/hour
    $11-15 hourly 19d ago
  • Assistant Baker

    Nothing Bundt Cakes 3.7company rating

    Boardman, OH job

    At Nothing Bundt Cakes, the Baker is at the heart of it all. Dedicated to perfecting the craft, you see beauty in raw ingredients and strive for consistency when you make our guests' favorite recipes. You'll make the cakes that make people's day, so you'll get to enjoy yours as well. Here are a few reasons working here is so sweet: Enjoy your evenings: We close earlier than most food service jobs. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! It smells great in here, all the time, and you will too! You'll get trained. Not only on crafting cake, but on growing your career. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Crew Supervisor

    Dairy Queen 4.1company rating

    New Castle, PA job

    We are looking for an experienced and skilled person with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The shift leader will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work. Benefits: Trainings Flexible Schedule Responsibilities: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens. Perform other duties and responsibilities as requested by the GM. Functions: Operations Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success. Business Planning Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers' compensation claims. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Team Member Leadership Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Health and Safety Standards Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc. Store Marketing Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Qualifications: Experience Needed Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable Skills/Competencies Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others.
    $22k-27k yearly est. 60d+ ago
  • Froster

    Nothing Bundt Cakes 3.7company rating

    Warren, OH job

    At Nothing Bundt Cakes, the Froster puts the sugar on top and makes every moment extra sweet. You'll put the finishing touches on the cake for our guests. But what makes working here so sweet? Enjoy your evenings: We close earlier than most food service jobs. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! This job is fun. It's literally a piece of cake! This is a great place to make new friends! It smells great in here, all the time, and you will too! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $24k-31k yearly est. Auto-Apply 60d+ ago
  • Cook

    Dairy Queen 4.1company rating

    Hermitage, PA job

    We are looking for an experienced Cook/Grill Staff to execute all kitchen operations, ensuring all prepared foods meet restaurant safety and health standards. Who would cook, assemble and wrap good items, stock all needed products and preparation materials in a clean and safe manner. A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff. Reports to: Management Staff and Shift Leaders Function: Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Quickly and accurately prepares food products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs. Properly and safely operates and maintains restaurant equipment including grill, fryer, freezer and other related cooking equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various food, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of grill area. Controls food production process. Breaks down and cleans grill area thoroughly every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders. Responsibilities: Operates grill area in accordance with established standards, policies and procedures. Quick, accurate and safe food production process. Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicates all significant issues, both positive and negative, with management staff. Requirements: Must have excellent customer service skills Exhibit good manners, proper personal hygiene, positive attitude, and promptness. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Ability to handle raw, frozen and cooked food products as well as products in and out of temperature danger zone (41-140 F). Capability to stand for long periods of time. Able to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Benefits: Training program Flexible schedule Opportunities for growth
    $25k-31k yearly est. 60d+ ago
  • General Manager

    Dairy Queen 4.1company rating

    New Castle, PA job

    We are looking for an experienced and skilled manager with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The manager will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work. Requirements: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens. Perform other duties and responsibilities as requested by the GM. Functions: Operations Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success. Business Planning Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers' compensation claims. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Team Member Leadership Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Health and Safety Standards Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc. Store Marketing Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Qualifications: Experience Needed Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable Skills/Competencies Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others.
    $37k-48k yearly est. 60d+ ago
  • Shift Leader

    Wingstop 4.0company rating

    Streetsboro, OH job

    Full-time, Part-time Description Why Wingstop? Because We Invest in YOU! Do you enjoy helping people, working with a team, and keeping things organized? If you said "Yes," we want YOU to be our next Restaurant Shift Leader! As a leader, you will help make sure the restaurant runs smoothly and that our guests have an awesome time. A Little About Us: At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive. Why You'll Love Working Here: At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We're passionate about giving our teams endless earning opportunities through profit-sharing - because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key-we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow. What We Offer: A starting pay of $11.00 - $15.00 per hour. Share in the company's success with profit sharing! Great benefits like health insurance and free meals. We love to promote from within, so there are many chances to move up! Paid training so you learn everything you need. A flexible schedule that fits with your life. What You'll Do: Lead the Team: You'll help and guide your team, making sure everyone does their job well. You'll teach them, cheer them on, and help them get better. Awesome Customer Service: Greet guests with a smile, take orders, and fix any problems quickly so everyone has a great time. Make Sure Food is Perfect: You'll keep an eye on the food to make sure it's cooked right and looks delicious. Keep Things Running: You'll keep the restaurant clean and organized during your shift, and you'll solve any problems that come up. If something big happens, you'll tell the General Manager. Be on your feet for up to 8 hours without break and lift up to 50 pounds when needed. Be able to bend and twist frequently. What We Need From You: Experience in a fast-food or restaurant job. Amazing customer service skills. Ability to work in a fast-paced place. Strong leadership and communication skills. A Food Handler Certification is a plus! Be on your feet for up to 8 hours and lift up to 50 pounds when needed. Requirements Ready to shape the future of Wingstop with us? Let's do this! But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential! Survey Link: **************************************** Important Notes: Applications will only be considered if the survey is completed. The survey helps us match your skills and personality to the role, but it doesn't replace the formal application process. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors. DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now! Salary Description $15.00 - $17.00 per hour
    $11-15 hourly 3d ago
  • Guest Service

    Church's Chicken 4.2company rating

    Akron, OH job

    The Guest Service position is critical on our team. They are responsible for serving each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the “OSM”). It is critical they accomplish tasks in a timely, clean and friendly manner. Key Duties/Responsibilities: Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude. Takes and fills the customer's order within company mandated service time. Suggestive up sell of products as directed by management. Collects money and delivers order to customer. Immediately attends to any customer service problem or complaint. Notifies manager as needed. Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy. Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems. Ensures that all product holding times are strictly observed. Ensures products on the counter or in the display case are properly rotated and attractively displayed. Always keeps display case interior and exterior clean. Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea. Performs all other duties as assigned. Position Requirements (Education, Qualifications, Experience): High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified. Position Qualifications/Functional Skills: Knowledge of all restaurant policies, practices, and operational and human resources procedures Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally. Must be able to succeed in a fast-paced work environment. Must be able to receive money and accurately count back change. Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer. Basic computer skills. Report to work timely for each scheduled shift. Competencies: Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions. Initiative - Acts proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude. Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems. Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non- judgmental attitude; listens to others' views and empathizes. Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others. Physical Requirements: Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
    $21k-28k yearly est. 60d+ ago
  • Cake Decorator

    Dairy Queen 4.1company rating

    Warren, OH job

    We are looking for someone that is knowledgeable and willing to decorate cakes with us. All cakes are Ice Cream Cakes and require a quick decorating capability. Certain designs are required but you will be given artistic rights on a good portion of cakes.
    $24k-31k yearly est. 60d+ ago
  • Crew Member

    Dairy Queen 4.1company rating

    New Castle, PA job

    We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. Report to: Management Staff and Shift Leaders Requirements: Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time. Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Clean up after all kinds of messy situations. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. Function: Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs. Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of chill area. Controls food production process. Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders.
    $20k-27k yearly est. 60d+ ago
  • Cook

    Dairy Queen 4.1company rating

    New Castle, PA job

    We are looking for an experienced Cook/Grill Staff to execute all kitchen operations, ensuring all prepared foods meet restaurant safety and health standards. Who would cook, assemble and wrap good items, stock all needed products and preparation materials in a clean and safe manner. A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff. Reports to: Management Staff and Shift Leaders Requirements: Must have excellent customer service skills Exhibit good manners, proper personal hygiene, positive attitude, and promptness. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Ability to handle raw, frozen and cooked food products as well as products in and out of temperature danger zone (41-140 F). Capability to stand for long periods of time. Able to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Responsibilities: Operates grill area in accordance with established standards, policies and procedures. Quick, accurate and safe food production process. Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicates all significant issues, both positive and negative, with management staff. Function: Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Quickly and accurately prepares food products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs. Properly and safely operates and maintains restaurant equipment including grill, fryer, freezer and other related cooking equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various food, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of grill area. Controls food production process. Breaks down and cleans grill area thoroughly every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders.
    $24k-31k yearly est. 60d+ ago
  • Assistant Manager

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Stow, OH

    Working at Dunkin', we support our team members - for your best days, your worst - your every day. Our team members are the ingredients of goodness, and we make certain that we're all in for the win. Becoming a member of our team means that there's room for you to become the world-class leader you're meant to be. From leadership development to compassionate giving, we'll be running beside you every step of the way. MOVIN' As an Assistant Manager, you'll help America Run on Dunkin' through the day-to-day operations of our restaurants. You will assist the Restaurant Manager, ensuring that every shift operates smoothly. You'll also assist with local store marketing to achieve sales and profit goals while helping team members through performance and training initiatives. CARIN' We have a fresh brew of benefits perfect for you. Discounted donuts, coffee, and the list below are only the beginning - check out the full list of benefits here. * Bonus Program* * Free Shift Meals* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Tuition Benefits* * Medical, Dental, and Vision* * Cash Referral Program * Journey Wellbeing Support Tool * PerkSpot Discount Program * Recognition Program * Slip Resistant Shoes Programs * Community & Charitable Involvement * Igniting Dreams Grant Program WINNIN' At Dunkin', you bring so much more to our day than just a great cup of coffee including: * You have at least six months of retail, restaurant, or hospitality management experience. * You are 18 years of age (or higher, per applicable law). * You know what it takes to be in the smile-making business and have exceptional time management, attention to detail, and guest service skills. * You're ALL IN' for starting your day bright and early and are ready to begin your workday at 4 am. * You are ready to maintain open availability to accommodate any changes or variations in the work or location's schedule. Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Dunkin' is an equal opportunity employer. * Subject to availability and certain eligibility requirements. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"JR37737-DKN_353699"},"date Posted":"2025-10-16T16:50:00.922943+00:00","employment Type":[],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"3027 Graham Rd","address Locality":"Stow","address Region":"OH","postal Code":"44224","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back Assistant Manager
    $26k-31k yearly est. 58d ago
  • Guest Service Representative

    Nothing Bundt Cakes 3.7company rating

    Stow, OH job

    Flexible availability is necessary. We are open Mon-Fri 10am-8pm, Sat 9am-6pm and Sun 10am-4pm. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests, create a memorable experience and leave a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: * Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience. * Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise. * Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. * Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected. * Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces. * Replenishes retail merchandise and cake display case to ensure a strong visual presentation. * Assists the Crafter in preparing cake decorations and packaging supplies as needed. * Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. * Maintains a consistent work attendance and punctuality record. Core Values and Competencies: * Servant's Heart * Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. * Keeps the good of the team or guest ahead of personal interests or gain. * Displays humility and empathy in interactions with others. * Spirit of a Champion * Demonstrates pride in responsibilities, an intense drive and a passion to succeed. * Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control. * Operates with a strong sense of urgency and adheres to NbC brand standards. * Genuine Connections * Projects warmth, enthusiasm, and optimism that attracts others. * Builds positive, productive relationships with all team members. * Listens actively and communicates openly, clearly and respectfully. Knowledge, Skills, and Abilities: * Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative. * Enjoys interacting with diverse people and excels at providing a superior guest experience. * Can perform multiple tasks simultaneously while maintaining meticulous attention to detail. * Is diligent, organized and self-motivated. * Has the ability to understand and carry out oral and written instructions and request clarification when needed. * Is comfortable with new technology and has the ability to operate a point-of-sale system. * Understands basic arithmetic; can perform calculations when needed and provide monetary change using U.S. currency. * Has the capacity to stand for extended periods of time and work in a fast-paced environment. Education, Certifications and Work Experience Requirements: * Applicants must be 16 years of age or older. * While no formal education or work experience is required, previous guest service experience at a bakery, restaurant or retail store is a plus. Work Availability: Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Compensation: $10.70 per hour Join Our Growing Family From "Happy Birthday" to "Just Because," Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes. Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $10.7 hourly 60d+ ago
  • Cake Decorator

    Dairy Queen 4.1company rating

    New Castle, PA job

    We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Report to: Management Staff and Shift Leaders Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time. Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Clean up after all kinds of messy situations. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. Requirements: Prepare and decorate cakes according to assigned specifications including cakes for special orders and walk-in customers. Operates cake production area in accordance with established PRIDE standards, policies and procedures. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicate all significant issues, both positive and negative, with management staff Function: Assemble and prepare soft serve and Blizzard cakes (or ready to decorate cakes may be used), including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings. Ensure all cake products meet the Dairy Queen standards of quality and excellence. May be required to meet requirements of all other staff positions. Prepare and decorate cake products according to customer specifications and all applicable standards and procedures. Properly and safely operate and maintain cake and soft serve equipment while following all health and safety standards. Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions. Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed. Conducts sampling and actively sells products Take and fill customer cake orders in a professional and timely manner. Be pleasant and alert to customer needs. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Stock and execute proper rotation of products. Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Inform immediate supervisor promptly of all problems or unusual matters of significance. Perform other duties and responsibilities as requested by management staff.
    $21k-27k yearly est. 60d+ ago
  • Shift Leader

    Church's Chicken 4.2company rating

    Akron, OH job

    Shift Leaders are a critical in creating a respectful and positive environment and to our day to day operations. They are responsible for organizing and managing the team as they prepare for and deliver an exceptional guest experience in a clean and safe restaurant. Shift Leaders must effectively communicate with the management team to ensure our sales, labor, and profitability goals are met. Responsibilities Include Team Environment • Communicate job expectations and shift responsibilities to employees • Hold team members accountable for performance accurately and respectfully • Support the development of team members Operational Excellence • Create and maintain a guest focused culture • Ensure Brand standards, recipes, and systems are executed • Ensure shift is staffed and meets guest service goals • Ensure shift has adequate product for use and prepared as directed • Action plans to ensure a safe, secure, and healthy environment • Action plans to drive system improvements Profitability • Control costs while also driving service and sales goals • Manage in-restaurant cash and banking procedures to standard • Execute promotions with team training and sampling Skills / Qualifications: Fluent reading and writing in English Basic computer skills Math and financial management 1 year restaurant or retail experience 1 year supervisory experience (preferred) Food Safety trained (certified preferred) Competencies: Guest Focus Passion for Results Problem Solving and Decision Making Building Effective Teams Interpersonal Relationships and Influence Compensation and Benefits: Competitive pay Flexible schedules Growth and development opportunities Full time employees are eligible for: Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution
    $25k-32k yearly est. 60d+ ago
  • Assistant Manager

    Church's Chicken 4.2company rating

    Akron, OH job

    Assistant Managers are a critical in creating a respectful and positive environment and ensuring our restaurants function efficiently and profitability. They are responsible for shift management and also have responsibilities above the shift including managing resources, conducting assessments, and actioning plans. Assistant Managers support the Restaurant Manager in all ways, including leading the team to reach our sales, labor, and profitability goals. Responsibilities Include Team Environment • Assist recruiting, hiring, and onboarding new employees • Communicate job expectations and shift responsibilities to employees • Hold team members accountable for performance accurately and respectfully • Support the development of team members Operational Excellence • Review guest feedback and action plans to drive a guest focused culture • Ensure Brand standards, recipes, and systems are executed • Prepare weekly schedule and ensure each shift meets guest service goals • Prepare weekly order and count inventory as directed by Restaurant Manager • Conduct assessments and action plans to ensure a safe, secure, and healthy environment Profitability • Control costs while also driving service and sales goals • Manage in-restaurant cash and banking procedures to standard • Execute promotions and new product roll-outs with team training and sampling Skills / Qualifications Fluent reading and writing in English Basic computer skills Math and financial management 1 year restaurant or retail experience 3 years supervisory experience Food Safety trained (certified preferred) Competencies Guest Focus Passion for Results Conflict Management Building Effective Teams Interpersonal Relationships and Influence Problem Solving and Decision Making Compensation and Benefits Competitive pay Flexible schedules Growth and development opportunities Full time employees are eligible for: Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution
    $25k-31k yearly est. 60d+ ago

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