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Baskin-Robbins jobs in Youngstown, OH - 60 jobs

  • General Manager - New Restaurant Opening

    Baskin-Robbins 4.0company rating

    Baskin-Robbins job in Akron, OH

    We're brewing up something new In Akron! This position is for a brand-new Dunkin' restaurant opening soon. Come run with us and help bring the new location to life! Working at Dunkin', we support our team members - for your best days, your worst - your every day. Our team members are the ingredients of goodness, and we make certain that we're all in for the win. Becoming a member of our team means that there's room for you to become the world-class leader you're meant to be. From leadership development to compassionate giving, we'll be running beside you every step of the way. MOVIN' As a Restaurant Manager, you will be responsible for overall operations. From local store marketing to achieving sales and profit goals, you'll help America Run on Dunkin'. You'll also help your Restaurant Management Team and team members through performance, engagement, and training initiatives. CARIN' We have a fresh brew of benefits perfect for you. Discounted donuts, coffee, and the list below are only the beginning - check out the full list of benefits here. * Bonus Program* * Free Shift Meals* * Best in Class Training & Continuous Learning * Advancement Opportunities * Paid Time Off* * 401(k) Retirement Plan* * Tuition Benefits* * Medical, Dental, and Vision* * Cash Referral Program * Journey Wellbeing Support Tool * PerkSpot Discount Program * Recognition Program * Slip Resistant Shoes Programs * Community & Charitable Involvement * Igniting Dreams Grant Program WINNIN' At Dunkin', you bring so much more to our day than just a great cup of coffee including: * You have at least one year of restaurant, retail, or hospitality management experience. * You are 18 years of age (or higher, per applicable law). * You know what it takes to be in the smile-making business and have exceptional team management, attention to detail, and guest service skills. * You're ALL IN' for starting your day bright and early and are ready to begin your workday at 4 am. * You are ready to maintain open availability to accommodate any changes or variations in the work or location's schedule. Not sure if your experience aligns? We encourage you to apply. Coffee-lover or not, all backgrounds are welcome here. Dunkin' is an equal opportunity employer. * Subject to availability and certain eligibility requirements. ","identifier":{"@type":"PropertyValue","name":"Job ID","value":"JR38907-DKN_364524"},"date Posted":"2026-01-15T18:50:01.415793+00:00","employment Type":[],"hiring Organization":{"@type":"Organization","name":"Baskin Robbins","same As":"https://www.baskinrobbins.com/","logo":"https://dokumfe7mps0i.cloudfront.net/oms/15524/image/2025/4/LHUVQ_***********22/***********22.png"},"job Location":[{"@type":"Place","address":{"@type":"PostalAddress","street Address":"287 Perkins Street","address Locality":"Akron","address Region":"OH","postal Code":"44304","address Country":"US"}}],"base Salary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","value":0,"min Value":0,"max Value":0,"unit Text":"HOUR, DAY, WEEK, MONTH, YEAR"}}} Skip to main content Skip to menu Skip to footer * Careers Overview * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development Dunkin's cup * Purpose and Values Search Search Careers Hamburger toggle Menu Hamburger toggle Menu Close * Careers Home * Working at Baskin-Robbins * Culture * Benefits & Perks * Training & Development * Purpose and Values * Search Careers Back General Manager - New Restaurant Opening
    $39k-51k yearly est. 14d ago
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  • Bakery Team Member YEAR ROUND NON SEASONAL

    Nothing Bundt Cakes-Fairlawn 3.7company rating

    Akron, OH job

    Job DescriptionBenefits: Employee discounts Flexible schedule Opportunity for advancement TITLE: Nothing bundt Cakes: BAKERY TEAM MEMBER (YEAR-ROUND / NON-SEASONAL) 3900 Medina Rd. Fairlawn, OH 44333 ********************************* No experience necessary! We will train the right person to be an awesome member of our team! We offer a fast-paced and fun Team Culture, Competitive Pay, Performance Bonuses, Employee Discounts, and More! Applicants may be hired as Bakers, Utility/Dishwasher/Bake Assist, Cake Frosters, Joy Creators/Guest Services Representatives, or a combination of. We are currently seeking team members for YEAR-ROUND employment. This is NOT a seasonal position. Team Members for this position MUST be 18 years of age or older. Core Values and Competencies: Servants Heart Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive. Keeps the good of the team or guest ahead of personal interests or gain. Displays humility and empathy in interactions with others. Spirit of a Champion Demonstrates pride in responsibilities, an intense drive and a passion to succeed. Takes initiative and 100% ownership of responsibilities, with zero excuses. Operates with a strong sense of urgency and adheres to NbC brand standards. Genuine Connections Projects warmth, enthusiasm and optimism that attracts others. Builds positive, productive relationships with all team members. Listens actively and communicates openly, clearly and respectfully. Cake Froster Description: The Cake Froster makes cake frosting and frosts all cakes according to established standards and time guidelines, including cakes available for walk-in guests and pre-ordered cakes. Cake Frosters keep the frosting station clean, sanitized, and running efficiently. Responsibilities may include but are not limited to: Makes cake frosting Frosts all cakes Fold cake boxes Keep frosting area clean and sanitized Assist guests placing phone orders Assist other departments as necessary Cake Frosters put the sugar on top and make every moment extra sweet. Youll put the finishing touches on the cake for our guests. Its what makes working here so sweet! Joy Creator/Guest Services Representative Description: The Joy Creator serves our guests in person and over-the-phone with creative celebration solutions in a warm and welcoming environment. Joy Creator's assist the Crafting department, perform light cleaning, and some clerical duties. Responsibilities may include but are not limited to: Introduce walk-in guests to our bakery and our products with a guest tour Assist guests with walk-in orders while using creative celebration solutions Suggest cake decorations, balloon sales, retail items, candles and cards Assist guests placing phone orders Operate & balance point of sale (POS) with accuracy and efficiency Assist guests with punch cards, information on eClub, and guest surveys Keep cake display case stocked with Bundtlets, 8, and 10 cakes Maintain a strong knowledge of NbC's products, prices, and promotions Keep retail area clean, swept, and neatly merchandised Perform duties assigned by Crafting department such as making design pieces Assist other departments as necessary Joy Creators bring the sunshine indoors! They interact firsthand with our guests and help them find the perfect cake for every occasion. They create an environment of generosity and happiness and make everyone feel welcome. And, by handcrafting the cake decorations, you get to be a part of the joy that our guests experience whenever they enjoy our Decorated Cakes. Baker Description: The Baker bakes all sizes and flavors of cakes according to set standards and time guidelines. The Baker is responsible for maintaining required par levels and bakes accordingly. He or she is responsible for keeping the baking station clean, sanitized, and running efficiently. Responsibilities may include but are not limited to: Bakes cakes in all sizes and flavors by diligently following established recipes Removes cakes from pans and packages properly Puts baked cakes away and rotates cakes according to established brand standards Communicates with management about equipment maintenance Tracks inventory and communicates baking material needs to management. Keeps baking area clean and sanitized, including tables, equipment, and tools Assists other departments as necessary Bakers are at the heart of it all. Dedicated to perfecting the craft, you see beauty in raw ingredients and strive for consistency when you make our guests favorite recipes. Youll bake the cakes that make peoples day! Utility/Dishwasher/Bake Assist Description: The Dishwasher/Utility role washes dishes from the Baking and Frosting departments and keeps the bakery clean, including floors, walls, bathrooms, shelves, etc. Responsibilities may include but are not limited to: Wash all pans and utensils from Frosting and Baking departments Clean restroom Keep walls, floors, shelves, and surfaces clean Clean refrigerator and cooler units Clean floor drains Empty trash and take to dumpster The Bake Assist role assists other departments as necessary, scooping cake batter, flipping cakes, folding boxes, labeling containers, etc. Responsibilities may include but are not limited to: Assist Baker and Froster(s) with daily tasks Scoops cake batter into cake pans Flips baked cakes into containers and wraps large cakes to prepare for frosting Takes empty cake pans to Utility for washing Folds cake boxes, labels containers, etc. Assists other departments as necessary Utility/Dishwasher/Bake Assist sets the stage and makes the magic in our bakery possible. Youll keep the bakery teams equipment and dishes clean and ready to make cakes that Bring Joy to thousands of people every day. A true team player, you will assist throughout the bakery- From Guest Service Representatives to Bakers to Frosters and beyond, at Nothing Bundt Cakes everyone works together to make our guests' day a little brighter! We want YOU to be a part of our recipe! SWEET PERKS! Flexible scheduling! Employee Discounts! Contests and Incentives! Performance Bonuses! Health, Vision, and Dental for FT employees. Do you have AMBITION beyond the baking? SUCCESS is BAKED IN with opportunities for CAREER GROWTH! Candidates must be able to lift 50 pounds. Candidates must be 18 years of age or older. Work Availability: We are currently seeking team members for YEAR-ROUND employment. This is NOT a seasonal position. We request the flexibility to work various shifts on occasion, including early mornings, evenings, weekends and holidays, as well as special events outside the bakery, based on changing business demands. We are currently closed on Sundays, Thanksgiving Day, Christmas Day, and New Years Day. Compensation: Starting pay is based on starting position. Bakery Team Members may be further compensated based on their experience, availability, drive, ability to learn quickly, desire to improve, willingness to cross-train, and demonstrated leadership. Additional compensation is available, including performance bonuses and other perks!
    $28k-34k yearly est. Easy Apply 26d ago
  • Cashier

    Dairy Queen 4.1company rating

    Grove City, PA job

    Hungry For A Great Career? To our guests, Dairy Queen is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. To our team members, Dairy Queen is a family. So come on in! We're saving a seat for you. Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency. Job Qualifications The following requirements must be met in order to qualify for this position. Must be 15 years of age or older Ability to work a minimum of 9 hours per week Benefits: Team member recognition program Team member referral bonus Flexible Hours Responsibilities: The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: Dairy Queen Front of House Development Plan Hands-on stations training Provide friendly, enthusiastic service for all guests Promptly greet guests as they enter and thank them as they leave Maintain awareness of current promotions Explain menu items, answer questions, and suggest additional items Enthusiastically represent the Dairy Queen brand Accurately complete orders and guest transactions Enter guest orders accurately into the point of sale system Accept payments, operate cash registers, and maintain receipts Handle cash payments, count and verify tills, and record totals appropriately Maintain a clean, safe, welcoming environment Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior Maintain equipment and inform management of maintenance needs Stock paper goods, condiments, silverware, and beverages Keep work areas clean and organized Accurately complete, package, and present guest orders Other work assigned Capabilities Requirement: Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $20k-25k yearly est. 60d+ ago
  • Crew Member

    Dairy Queen 4.1company rating

    New Castle, PA job

    We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. Report to: Management Staff and Shift Leaders Requirements: Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time. Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Clean up after all kinds of messy situations. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. Function: Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs. Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of chill area. Controls food production process. Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders.
    $20k-27k yearly est. 60d+ ago
  • Cake Decorator

    Dairy Queen 4.1company rating

    Warren, OH job

    We are looking for someone that is knowledgeable and willing to decorate cakes with us. All cakes are Ice Cream Cakes and require a quick decorating capability. Certain designs are required but you will be given artistic rights on a good portion of cakes.
    $24k-31k yearly est. 60d+ ago
  • Crew Supervisor

    Dairy Queen 4.1company rating

    New Castle, PA job

    We are looking for an experienced and skilled person with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The shift leader will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work. Benefits: Trainings Flexible Schedule Responsibilities: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens. Perform other duties and responsibilities as requested by the GM. Functions: Operations Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success. Business Planning Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers' compensation claims. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Team Member Leadership Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Health and Safety Standards Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc. Store Marketing Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Qualifications: Experience Needed Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable Skills/Competencies Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others.
    $22k-27k yearly est. 60d+ ago
  • Guest Service Representative

    Nothing Bundt Cakes 3.7company rating

    Canton, OH job

    Replies within 24 hours Benefits: Employee discounts Flexible schedule Free food & snacks TITLE: Guest Service Representative LOCATION: Nothing bundt Cakes - Canton 4468 Belden Village St. NW Canton, 44718 ******************************* The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions, and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves an essential role in engaging and bringing joy to our guests, creating a memorable experience, and leaving a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: · Promptly greets guests with genuine warmth and helpful enthusiasm to create a superior guest experience. · Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complementary retail merchandise. · Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. · Processes guest orders efficiently and accurately.· Invites guests to join NbC Email Club to benefit from special promotions and remain connected. · Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, dusting/cleaning of countertops, windows, and other surfaces, washing dishes / assisting Utility.· Replenishes retail merchandise and cake display case to ensure a strong visual presentation. · Assists the Crafter in preparing cake decorations and packaging supplies as needed. · Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. · Maintains a consistent work attendance and punctuality record. · Performs other duties as assigned. No experience necessary! We will train the right person to be an awesome member of our team!Applicants must be 16 years of age or older. Work Availability: Hiring FULL and PART time Guest Service Representatives We request the flexibility to work various shifts on occasion, including early mornings, evenings, weekends, and holidays, as well as special events outside the bakery, based on changing business demands. We are currently closed on Sundays, Thanksgiving Day, Christmas Day, and New Year's Day. We want YOU to be a part of our recipe!SWEET PERKS!Employee Discounts! Contests and Incentives! Bonuses! Health, Vision, and Dental for FT employees. Do you have AMBITION beyond the baking? SUCCESS is BAKED IN with opportunities for CAREER GROWTH!Interested applicants may seek career advancement as a Key Holder/Lead GSR! Compensation: $10.50-12.50 per hour (based on prior experience/interest in leadership opportunities) Join Our Growing FamilyFrom “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections Compensation: $11.50 - $15.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $11.5-15 hourly Auto-Apply 60d+ ago
  • Cook

    Dairy Queen 4.1company rating

    New Castle, PA job

    We are looking for an experienced Cook/Grill Staff to execute all kitchen operations, ensuring all prepared foods meet restaurant safety and health standards. Who would cook, assemble and wrap good items, stock all needed products and preparation materials in a clean and safe manner. A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff. Reports to: Management Staff and Shift Leaders Requirements: Must have excellent customer service skills Exhibit good manners, proper personal hygiene, positive attitude, and promptness. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Ability to handle raw, frozen and cooked food products as well as products in and out of temperature danger zone (41-140 F). Capability to stand for long periods of time. Able to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Responsibilities: Operates grill area in accordance with established standards, policies and procedures. Quick, accurate and safe food production process. Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicates all significant issues, both positive and negative, with management staff. Function: Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Quickly and accurately prepares food products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs. Properly and safely operates and maintains restaurant equipment including grill, fryer, freezer and other related cooking equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various food, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of grill area. Controls food production process. Breaks down and cleans grill area thoroughly every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders.
    $24k-31k yearly est. 60d+ ago
  • General Manager

    Dairy Queen 4.1company rating

    New Castle, PA job

    We are looking for an experienced and skilled manager with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The manager will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work. Requirements: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens. Perform other duties and responsibilities as requested by the GM. Functions: Operations Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success. Business Planning Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers' compensation claims. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Team Member Leadership Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Health and Safety Standards Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc. Store Marketing Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Qualifications: Experience Needed Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable Skills/Competencies Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others.
    $37k-48k yearly est. 60d+ ago
  • Cashier

    Dairy Queen 4.1company rating

    New Castle, PA job

    Hungry For A Great Career? To our guests, Dairy Queen is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. To our team members, Dairy Queen is a family. So come on in! We're saving a seat for you. Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency. Job Qualifications The following requirements must be met in order to qualify for this position. Must be 15 years of age or older Ability to work a minimum of 9 hours per week Benefits: Team member recognition program Team member referral bonus Flexible Hours Responsibilities: The individual in this position is expected to engage in the following work-related activities and complete all training requirements including: Dairy Queen Front of House Development Plan Hands-on stations training Provide friendly, enthusiastic service for all guests Promptly greet guests as they enter and thank them as they leave Maintain awareness of current promotions Explain menu items, answer questions, and suggest additional items Enthusiastically represent the Dairy Queen brand Accurately complete orders and guest transactions Enter guest orders accurately into the point of sale system Accept payments, operate cash registers, and maintain receipts Handle cash payments, count and verify tills, and record totals appropriately Maintain a clean, safe, welcoming environment Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior Maintain equipment and inform management of maintenance needs Stock paper goods, condiments, silverware, and beverages Keep work areas clean and organized Accurately complete, package, and present guest orders Other work assigned Capabilities Requirement: Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual perception and judgement to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $19k-25k yearly est. 60d+ ago
  • Cake Decorator

    Dairy Queen 4.1company rating

    Hermitage, PA job

    We are looking for someone that is knowledgeable and willing to decorate cakes with us. All cakes are Ice Cream Cakes and require a quick decorating capability. Certain designs are required but you will be given artistic rights on a good portion of cakes.
    $22k-27k yearly est. 60d+ ago
  • Crew Supervisor

    Dairy Queen 4.1company rating

    Grove City, PA job

    We are looking for an experienced and skilled person with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The shift leader will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work. Benefits: Trainings Flexible Schedule Responsibilities: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens. Perform other duties and responsibilities as requested by the GM. Functions: Operations Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success. Business Planning Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers' compensation claims. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Team Member Leadership Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Health and Safety Standards Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc. Store Marketing Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Qualifications: Experience Needed Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable Skills/Competencies Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others.
    $22k-27k yearly est. 60d+ ago
  • Guest Service

    Church's Chicken 4.2company rating

    Akron, OH job

    The Guest Service position is critical on our team. They are responsible for serving each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the “OSM”). It is critical they accomplish tasks in a timely, clean and friendly manner. Key Duties/Responsibilities: Greets all customers with a sincere smile, making them feel welcome through positive, pleasant, and enthusiastic attitude. Takes and fills the customer's order within company mandated service time. Suggestive up sell of products as directed by management. Collects money and delivers order to customer. Immediately attends to any customer service problem or complaint. Notifies manager as needed. Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down drawer at end of shift to ensure accuracy. Immediately notifies Manager in Charge of any deletions, over-rings or equipment problems. Ensures that all product holding times are strictly observed. Ensures products on the counter or in the display case are properly rotated and attractively displayed. Always keeps display case interior and exterior clean. Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea. Performs all other duties as assigned. Position Requirements (Education, Qualifications, Experience): High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified. Position Qualifications/Functional Skills: Knowledge of all restaurant policies, practices, and operational and human resources procedures Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally. Must be able to succeed in a fast-paced work environment. Must be able to receive money and accurately count back change. Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer. Basic computer skills. Report to work timely for each scheduled shift. Competencies: Critical Thinking - Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward. Influencing Others - Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions. Initiative - Acts proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude. Innovative and Creative - Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems. Managing Execution - Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Negotiating - Presents issues or ideas in a clear and influential manner; maintains an open-minded and non- judgmental attitude; listens to others' views and empathizes. Relationship Management - Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others. Physical Requirements: Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
    $21k-28k yearly est. 60d+ ago
  • Crew Member

    Dairy Queen 4.1company rating

    Grove City, PA job

    We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be able to assemble, and present completed treat orders, including stocking, cleaning and maintaining all customer areas in a clean, safe, pleasant manner and to all restaurant safety and health code standards. Report to: Management Staff and Shift Leaders Requirements: Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time. Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Clean up after all kinds of messy situations. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. Function: Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Prepare treat products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs. Properly and safely operate and maintain restaurant equipment including related chill equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various treat, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of chill area. Controls food production process. Breaks down and cleans chill area thoroughly at the end of every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders.
    $20k-27k yearly est. 60d+ ago
  • Cook

    Dairy Queen 4.1company rating

    Warren, OH job

    We are looking for an experienced Cook/Grill Staff to execute all kitchen operations, ensuring all prepared foods meet restaurant safety and health standards. Who would cook, assemble and wrap good items, stock all needed products and preparation materials in a clean and safe manner. A good candidate for this job is a person with attention to detail who can keep the kitchen tidy and clean all while preparing, cooking, and arranging food together with the rest of our kitchen staff. Reports to: Management Staff and Shift Leaders Function: Communicate clearly, quickly and politely with co-workers to ensure correct order is served to the customers. Quickly and accurately prepares food products following restaurant, health and safety standards and procedures quickly and accurately. Be pleasant and alert to customer needs. Properly and safely operates and maintains restaurant equipment including grill, fryer, freezer and other related cooking equipment while following all health and safety standards. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Move various food, paper and cleaning items from other sections of building (or outside building) to immediate work area. Stocks and executes proper rotation of products. Completes assigned prep work for stocking and set up of grill area. Controls food production process. Breaks down and cleans grill area thoroughly every day as assigned by a manager or shift leader. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Informs immediate supervisor promptly of all problems or unusual matters of significance. Performs other duties and responsibilities as requested by management staff or shift leaders. Responsibilities: Operates grill area in accordance with established standards, policies and procedures. Quick, accurate and safe food production process. Assists in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintains a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicates all significant issues, both positive and negative, with management staff. Requirements: Must have excellent customer service skills Exhibit good manners, proper personal hygiene, positive attitude, and promptness. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Ability to handle raw, frozen and cooked food products as well as products in and out of temperature danger zone (41-140 F). Capability to stand for long periods of time. Able to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Benefits: Training program Flexible schedule Opportunities for growth
    $24k-31k yearly est. 60d+ ago
  • General Manager

    Dairy Queen 4.1company rating

    Grove City, PA job

    We are looking for an experienced and skilled manager with remarkable skills, who will run a store effectively and with attention to detail. Who will create positive memories for all who touch DQ. The manager will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work. Requirements: Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Work in and out of different temperature ranges. Stand for long periods of time. Lift up to 50 pounds. Work around nuts and other allergens. Perform other duties and responsibilities as requested by the GM. Functions: Operations Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control. Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices. Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success. Business Planning Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator. Understand how to react to issues impacting the restaurant's profit & loss (P&L) to optimize sales and profit, such as analyzing COGS and taking corrective action if necessary, maintaining inventory, projecting restaurant demand changes throughout the year and adjusting labor accordingly, ensuring that cash control/security procedures are followed, and understanding the P&L implications of workers' compensation claims. Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service Ensure that Fan service in all areas meets or exceeds company standards. Establish standards for the management team and crew to handle customer concerns. Ensure that customer complaints are promptly and appropriately addressed to resolve the problem and ensure that each dissatisfied customer becomes a return Fan. Understand the importance of speed of service and resolve bottlenecks in work flow. Build relationships with return or preferred patrons. Team Member Leadership Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team. Assist the GM with thorough training and new hire orientations; clearly communicate job expectations; monitor each employee and manager's performance and job contributions, provide ongoing and helpful feedback against expectations. Role model and enforce policies and procedures. At a minimum, have a basic understanding of how to prepare hourly employee schedules to meet the staffing requirements for each day part and seasonal demands, as determined by the GM. Ideally, should be able to perform this task for review and approval by the GM. Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency. Health and Safety Standards Assist the GM with ensuring that Food Safety is the top training priority in store operations. Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors. Role model and enforce safe food handling practices. Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines. Understands how to react in the event of an emergency such as a workers compensation accident, a robbery, etc. Store Marketing Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities. May assist the GM in some assigned aspects of local store marketing activities and projects such as public and community relations programs, evaluating local competitors' store marketing, identifying and tracking changing consumer demands. Qualifications: Experience Needed Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred. High School diploma or equivalent required. Proven track record of effectively managing COGS and labor. Strong knowledge and application of safe food handling practices. Must be ServSafe certifiable Skills/Competencies Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer. Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other. Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment. Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment. Must be able to actively work to achieve and exceed set goals for the business. Technical - proficiency with computers and with Point of Sale systems. Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do. Integrity-does the right thing even when no one is looking, honest, earns trust of others.
    $37k-48k yearly est. 60d+ ago
  • Guest Service Representative

    Nothing Bundt Cakes-Canton, Oh 3.7company rating

    Canton, OH job

    Job DescriptionBenefits: Employee discounts Flexible schedule Free food & snacks TITLE: Guest Service Representative 4468 Belden Village St. NW Canton, 44718 ******************************* The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions, and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves an essential role in engaging and bringing joy to our guests, creating a memorable experience, and leaving a positive, lasting impression. The Guest Service Representative embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace. Accountabilities/Duties: Promptly greets guests with genuine warmth and helpful enthusiasm to create a superior guest experience. Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complementary retail merchandise. Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration. Processes guest orders efficiently and accurately. Invites guests to join NbC Email Club to benefit from special promotions and remain connected. Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, dusting/cleaning of countertops, windows, and other surfaces, washing dishes / assisting Utility. Replenishes retail merchandise and cake display case to ensure a strong visual presentation. Assists the Crafter in preparing cake decorations and packaging supplies as needed. Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene. Maintains a consistent work attendance and punctuality record. Performs other duties as assigned. No experience necessary! We will train the right person to be an awesome member of our team! Applicants must be 16 years of age or older. Work Availability: Hiring FULL and PART time Guest Service Representatives We request the flexibility to work various shifts on occasion, including early mornings, evenings, weekends, and holidays, as well as special events outside the bakery, based on changing business demands. We are currently closed on Sundays, Thanksgiving Day, Christmas Day, and New Years Day. We want YOU to be a part of our recipe! SWEET PERKS! Employee Discounts! Contests and Incentives! Bonuses! Health, Vision, and Dental for FT employees. Do you have AMBITION beyond the baking? SUCCESS is BAKED IN with opportunities for CAREER GROWTH! Interested applicants may seek career advancement as a Key Holder/Lead GSR! Compensation: $10.50-12.50 per hour (based on prior experience/interest in leadership opportunities) Join Our Growing Family From Happy Birthday to Just Because, Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servants Heart, the Spirit of a Champion, and the ability to make Genuine Connections
    $10.5-12.5 hourly Easy Apply 7d ago
  • Cake Decorator

    Dairy Queen 4.1company rating

    New Castle, PA job

    We strive to create positive memories for all our fans so we are looking for a positive, energetic Crew Member/Chill Staff who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Report to: Management Staff and Shift Leaders Able to move cases of food/paper products, buckets of sanitizing liquid or cleaner, containers of up to 50 pounds up to 10 times per six-hour shift, stock ice in soft drink dispensers, use sanitizing solutions, stock all items used in customer service area. Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time. Travel quickly in customer service area as much as three times for each customer up to as many as 40 customers per hour of shift. Must be able to work in and out of different temperature ranges. Handling food/drinks/treats and food/drink/treat products constantly. Capability to stand for long periods of time. Ability to lift up to 50 pounds. Interact with the public and co-workers constantly during shifts. Clean up after all kinds of messy situations. Must be able to read order monitors. Recall and communication of products and contents. Practice established food handling procedures and meet any local health regulations. Exhibit and use good manners, proper personal hygiene, positive attitude, and promptness. Requirements: Prepare and decorate cakes according to assigned specifications including cakes for special orders and walk-in customers. Operates cake production area in accordance with established PRIDE standards, policies and procedures. Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness. Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate. Communicate all significant issues, both positive and negative, with management staff Function: Assemble and prepare soft serve and Blizzard cakes (or ready to decorate cakes may be used), including decorating with icing, gel, drawings, decorating kits, air brush, edible images and letterings. Ensure all cake products meet the Dairy Queen standards of quality and excellence. May be required to meet requirements of all other staff positions. Prepare and decorate cake products according to customer specifications and all applicable standards and procedures. Properly and safely operate and maintain cake and soft serve equipment while following all health and safety standards. Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions. Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed. Conducts sampling and actively sells products Take and fill customer cake orders in a professional and timely manner. Be pleasant and alert to customer needs. Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer. Clean work area, organize and stock needed items. Stock and execute proper rotation of products. Keep cake production area and equipment clean and sanitary throughout shift using the PRIDE cake area checklist. Wash counters, tables, restrooms, trash receptacles, gather trash and remove from dining/service areas to proper receptacle, sweep, mop, stock and other cleaning tasks. Occasional need to be out of building (i.e., parking lot, freezer, trash container areas, etc.) for parking lot pick-up, trash removal and other maintenance and cleaning activities. Inform immediate supervisor promptly of all problems or unusual matters of significance. Perform other duties and responsibilities as requested by management staff.
    $21k-27k yearly est. 60d+ ago
  • Crew

    Wingstop 4.0company rating

    Alliance, OH job

    Description: Why Wingstop? Because We Invest in YOU! Do you love food and helping others? We're looking for excited, friendly people to join our team as Crew Members! You'll play a big part in making sure our customers have an awesome experience. A Little About Us: At DV & GR Enterprises, operating as WINGSTOP, we are here to foster a community where people achieve meaningful success, build abundant lives, and inspire others to do the same. To achieve this, we execute with excellence every day, serving the best wings consistently and quickly. We believe in investing in our team, sharing our profits, and celebrating our success. With several locations across Northeast Ohio, we are dedicated to creating a workplace where everyone can grow, connect, and thrive. Why You'll Love Working Here: At DV & GR Enterprises, we believe in people. We know that great teams build great businesses. We're passionate about giving our teams endless earning opportunities through profit-sharing - because the more you grow the business, the more you earn. Your success is our success! We are committed to exceptional service, ensuring every interaction reflects our dedication to quality and care. We value humility, staying open to feedback, respecting others, and embracing new ideas. Accountability is key-we take ownership of our actions, uphold high standards, and foster team growth. With a focus on progress, we continuously improve, embrace challenges, and seek solutions that move us forward. Through consistent execution, we turn effort into success, knowing that disciplined work today builds a stronger tomorrow. What We're Looking For: You love talking to people and can be friendly and professional. You pay attention to the little details like keeping things clean and handling food safely. You're good at handling money and giving the right change. You can juggle many things at once, especially in a busy place! You can do basic math to handle money and give change. You follow safety rules when cooking food. You love food and want to give customers a great experience! What You'll Do: Greet customers with a big smile and give great service. Take customer orders quickly and correctly using our special system. Help customers decide what to order and answer any questions they have. Handle cash, give change, and make sure receipts are correct. Make sure food like wings and fries are cooked just right, and then sauce them up! Keep the kitchen clean and tidy throughout the shift. Be on your feet for up to 8 hours without break and lift up to 50 pounds when needed. Be able to bend and twist frequently. What We Offer: A starting pay of $11.00 - $15.00 per hour. Share in the company's success through profit sharing! Awesome benefits like health insurance and free meals. Great chances for promotion - we love to promote from within! Paid training so you can learn everything you need to know. A flexible schedule to fit your life! Come join our team and have fun while working! Requirements: Ready to shape the future of Wingstop with us? Let's do this! But first - let's get to know you better! Start your journey with us by completing a quick 5-7 minute Culture Index survey. It's a key part of the process, and we promise - it's quick, easy, and essential! Survey Link: **************************************** Important Notes: Applications will only be considered if the survey is completed. The survey helps us match your skills and personality to the role, but it doesn't replace the formal application process. Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. We are an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. We intend that all qualified applicants are given equal opportunity, and that selection decisions be based on job-related factors. DV & GR Enterprises dba WINGSTOP operates several Wingstop locations in Northeast Ohio and is rapidly growing. Growth opportunities arise often for people who align with our Purpose, Core Values, and have a strong work ethic. If you're ready to embrace this challenge and possess the qualities we're looking for, we want to hear from you. Join us in leading the company to new heights and continue to make our mark as a leader in the industry. Apply now!
    $11-15 hourly 25d ago
  • Cook

    Church's Chicken 4.2company rating

    Akron, OH job

    The Cook is a critical position on our team. They are responsible for preparing and cooking all food products as specified by the Manager in Charge of the Shift while adhering to the specifications and procedures contained in the Cooking Section of the Church's Operating Standards Manual (the “OSM”). It is critical that team members accomplish tasks in a timely, clean and orderly manner. Primary Functions: Sets up the batter table, collects all necessary small wares, and prepares batter mix. Ensures that call sheets are complete, posted and used. Checks all equipment and immediately reports any malfunctions within the area to the Manager in Charge. Color balances fryers and adds sufficient shortening so that the proper shortening level can be maintained. Filters and cleans all fryers at the designated times while following all guidelines of safety (including use of provided safety equipment). Pans sufficient chicken for operational needs. Prepares and cooks all food product as dictated by the needs of the business and at the direction of the Manager in Charge. Ensures that all food product meets the specifications, procedures and quality standards at stated in the SOM, including strict observance of designated holding times. Secondary Functions: Maintains a clean work area by practicing “clean-as-you-go” practices while following all of the guidelines/procedures of sanitation and safety. Verifies all necessary product and supplies are stocked and available at the batter area. Maintains organization and cleanliness of the cooler. Perform all other tasks as assigned by Manager in Charge of Shift. Physical Demands: (minimum qualifications needed to perform the Essential Job Functions) Lifting Requirements - Medium to Heavy (lifting up to 50 pounds frequently and 75 pounds occasionally). Cook must be able to: Continuously stand and/or walk on hard floors to prepare and cook food, get stock items, and transport items to/from the kitchen, stock room, food prep area and front lines for periods of up to eight (8) hours. Frequently lift and stack 35 to 50 pounds of food and supply items from various heights from and onto shelving, in freezers, coolers, stockroom, etc. Occasionally carry individual stock items weighing up to 75 pounds from the stock rooms, coolers, freezers to other areas of the restaurant. Occasionally lift and carry up to 50-pound trash bags out of trashcans and into the outside dumpster. Frequently push or pull batter table, filter machine, trashcans, brooms, mops, and mop buckets. Occasionally to frequently climb a footstool or ladder to reach items located on stack shelves, in coolers, freezers, stockrooms, etc. Frequently stoop or squat to reach items on low shelves or on the floor. Continuously reach overhead, forward, and underneath shelving, counters, tables, refrigeration units, racks, drink dispensers, fryers, batter table and ovens. Continuously handle a variety of shapes and sizes and textures of items, which include, but are not limited to: Dairy products, produce, condiments, meat/poultry, bulk stock items, and paper work. Continuously use fingers to bilaterally prepare food, unload boxes, etc. Continuously communicate with and listen to customers, management and other team members to ensure optimal performance. Continuously see to be aware of surroundings and locations of items needed, as well as to perform job duties. Physical Requirements: Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
    $24k-31k yearly est. 60d+ ago

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