Retail Manager - Front End & Receiving
Bass Pro Shops job in Lone Tree, CO
The Group Sales Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities.
ESSENTIAL FUNCTIONS:
* Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
* Meets or exceeds all financial plans as set by the Company.
* Executes all Sales plans as directed by the Company.
* Opens and Closes the Store.
* Obtains "Manager on Duty" responsibilities.
* Maintains planograms as set by the Corporate Office.
* Staff the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.
* Resolves customer and associate issues.
* Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
* Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
EXPERIENCE/QUALIFICATIONS:
* Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
KNOWLEDGE, SKILLS, AND ABILITY:
* Ability to calculate figures and amounts such as discounts, commissions, and percentages
* Ability to define problems, collect data, establish facts, and draw valid conclusions
* Ability to interpret a variety of other financial, legal, and technical information
* Ability to read and analyze certain reports. Ability to write reports and business correspondence
* Ability to effectively present information and respond to questions from Managers, associates, customers, and the public
* Ability to conduct meetings and presentations to groups
* Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
* Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff
* Demonstrated use of Team concept of Management
TRAVEL REQUIREMENTS:
* N/A
INDEPENDENT JUDGEMENT:
* Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.
PHYSICAL REQUIREMENTS:
* Regularly performs computer work, walks, and stands
* Occasionally sits and lifts up to 50 lbs.
* Occasionally ascend or descend ladders, stairs, step stools, etc.
* Occasionally operate machinery and/or power tools
* Occasionally operate motor vehicles or heavy equipment.
* Occasionally work in low or high temperatures
* Occasionally work in outdoor elements such as precipitation and wind.
* Occasionally work in noisy environments
* Occasionally work in hazardous conditions
Starting Pay Rate: $56,485.00 - $62,000.00
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Medical
* Dental
* Vision
* Health Savings Account
* Flexible Spending Account
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Paid sick time
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Cabela's
Auto-ApplyFRONT END/ASST DEPT LEADER
Colorado Springs, CO job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Retail or Customer Service experience
Desired
High school diploma or equivalent
Management experience
Second language (speaking, reading and/or writing)
Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
Assist with monitoring and control supply expenses for the department.
Assist with managing cash control, sales and cash items and records for the store.
Manage the scheduling of Front-end associates to provide adequate department coverage.
Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.
Assist with creating and execute budgets and scheduling of labor in partnership with store management.
Assist in the development and implementation of department action plans to achieve desired results.
Collaborate with Front-end associates and promote teamwork.
Display a positive attitude.
Stay current with present, future, seasonal and special ads.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Adhere to all local, state and federal laws, and company guidelines.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyCUSTOMER SVC/CLERK
Colorado Springs, CO job
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyProduce/Dept Leader
Colorado Springs, CO job
Implement all company and division policies to achieve maximum sales and profits in the produce departments. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Develop maximum customer relations by produce department personnel through personal example of friendliness and courtesy, and implementation of all company polices.
Be alert and assist in store security.
Be perceptive and handle customer complaints.
Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating all produce department personnel.
Proper indoctrination of all department employees. Be sure they can read scales and prices correctly.
Provide adequate knowledge and training of price marking, ensuring the proper emphasis on customer courtesy and productivity is developed and that skills learned are properly utilized.
Supervise all aspects of salad bar operations.
Discuss with store manager the most efficient and practical working schedules of both full and part-time employees for maximum efficiency.
Maintain personable, clean and neat appearance of departmental people, having them properly uniformed and identified.
Maintain good communication with all store personnel.
Plan, organize, direct, and control the activities of the produce department, and may take charge of the store operation in the absence of the store manager. (in scope of authority)
Direct the receiving, storing, pricing, and merchandising of all produce products.
Assure adequate stock and supplies by proper ordering, so that department inventories can be maintained at optimum levels.
Maintain and submit required records and reports and use them effectively.
Maintain effective and god house cleaning in all areas (a) Clean and/or defrost cases according to schedule. (b)
Clean floors. (c) Keep a clean, orderly cooler and preparation area. (d) Maintain proper disposal of waste and material.
Keep adequate supplies on hand: bags, pricing and making equipment, etc.
Analyze continuously all aspects of produce department (space allocation, design, display, price marking, rotation, inventories, personnel, etc.) and periodically make changes, or make recommendations to store manager.
Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manager.
Be prompt, tactful, calm, courteous, and professional in all interactions.
Demonstrate an aptitude to manage people and organize workloads.
Perform all duties as assigned by the store manager and/or supervisor.
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications
Minimum
Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands. Willing and available to work weekends and holidays as needed.
Understanding of all key components of department operations (i.e. Managing people, merchandising, computer
assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
Working knowledge of produce and preparation and general knowledge of store operations
Position requires a person who is adept at communication with employees, customers, and supervision, and is constantly alert, because of constantly changing priorities and demands, must be able to react quickly
Effective written and oral communication skills.
Ability to make intelligent decisions quickly.
Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
Desired
Produce work experience or similar experience in food preparation.
Past work record reflects dependability and integrity.
Auto-ApplyAPPAREL/CLERK
Colorado Springs, CO job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Minimum 18 years of age
Must be able to meet the minimum physical demands of the position.
Knowledge of basic math: counting, addition, and subtraction.
Desired
High school diploma or equivalent.
Second language: speaking, reading and/or writing.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Label, stock and inventory department merchandise.
Report product ordering/shipping discrepancies to the department manager.
Stay current with present, future, seasonal and special ads.
Observe scheduled shift operating hours.
Adhere to all local, state and federal health and civil codes.
Model excellent customer service, demonstrating friendliness, and maintaining a clean and orderly department.
Demonstrate creative merchandising.
Keep displays fully stocked and conditioned according to department standards.
Be aware of arrival dates of products.
Maintain workload to guarantee that production deadlines are met.
Receive and utilize all bulletins, announcements, and special programs to assist with creating additional sales.
Complete all paperwork according to company policy.
Ensure that all current merchandising, customer service, cash control, labor control, expense and supply controls, loss prevention, maintenance, safety, associate and customer engagement rules are being followed.
Promote sales through intercom announcements.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyFT Bike and Ski Service Shop Technician
Colorado Springs, CO job
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Compensation: $19.00/hour, depending on experience.
Schedule: Full Time, 40 Hours per week
Overview:
Turn your passion for cycling into a successful career with the #1 Trek Dealer in the nation! SCHEELS is seeking a Bike and Ski Service Shop Technician who will work with a team of experts and technicians to create the ultimate shopping experience for our customers. Our specialty bike and ski shop features the latest fitting technology, a full service shop, and a designated entrance to ensure east access for our customers. Through our extensive business and product training you will leverage your love of outdoor sports into a successful career as an employee-owner of SCHEELS.
Responsibilities:
Utilize your passion for sport as technicians at SCHEELS, and leverage training to provide the best customer experience in retail through bike service, ski and snowboard tuning, and many other services to support the store goals.
Utilize skills and industry knowledge to provide maintenance and assembly of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels Store
Maintain the SCHEELS culture of respect, team mentality and professionalism that makes SCHEELS one of the best places to work in the USA.
Safely filling CO2 and compressed air tanks for paintball markers
Maintain accurate and detailed records for store and customer equipment
Ensure a clean and Professional Environment
Assist with delivering and loading customer equipment and merchandise at the store and to customer residences
Ability to speak for extended periods to customers or associates
Exceptional problem solving and analytical skills
Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals
Ability to write reports and speak effectively before groups of customers and associates
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures
Excellent written and verbal communication skills
Ability to complete basic mathematical equations
Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings
Complete other duties as assigned by Leadership
Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
Requirements:
Customer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience:
A strong mechanical ability is preferred.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Schedule: Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10 a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays.
Benefits: To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
STORE/NIGHT CLERK
Colorado Springs, CO job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- Ability to handle stressful situations
- Knowledge of basic math (counting, addition, and subtraction)
- Effective communication skills
Desired
- Any retail experience
- Second language (speaking, reading and/or writing)
- Promote trust and respect among associates
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
- Check product quality to ensure freshness; review sell by dates and take appropriate action
- Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
- Report product ordering/shipping discrepancies to the department manager
- Display a positive attitude
- Stay current with present, future, seasonal and special ads
- Adhere to all food safety regulations and guidelines
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Notify management of customer or employee accidents
- Report all safety risks/issues and illegal activity, including robbery, theft or fraud
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyBAKERY/CAKE DECORATOR
Colorado Springs, CO job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- Any retail experience
- Any bakery/cake decorating experience
- Ability to handle stressful situations
- Knowledge of basic math
- Effective communication skills
Desired
- Second language: speaking, reading and/or writing
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
- Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment
- Recommend bakery items to customers to ensure they get the products they want and need
- Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines
- Decorate cakes, pastries, cupcakes, cookies and other bakery items
- Label, stock, sign, and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads
- Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
- Adhere to all local, state and federal health and civil code regulations
- Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
- Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyPHARMACY/PHARMACIST LEADER (HR)
Colorado Springs, CO job
Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy
2+ years related retail experience or equivalent combination of education and experience
Minimum 21 years of age
License must be in good standing
Proven leadership skills
Ability to read and interpret prescriptions and documents
Ability to write routine reports and correspondence
Commitment to providing excellent customer service
Ability to preserve confidentiality of information
Ability and willingness to continue education as necessary
Participation in clinical programs following company sponsored training
Desired
Relevant Pharmacy Board Certification(s)
Equivalent combination of education and experience in business management
Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
Comply with all corporate mandated controlled substance operating procedures
Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
Maintain all pharmacy records required by state and federal laws and company policies
Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
Perform effective detailing visiting local physicians and other community targets
Promote, implement, and participate in public health initiatives and disease state management services
Travel independently as needed to support business needs
Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
Ability to work cooperatively in high paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
Ability to act with honesty and integrity regarding customer and business information.
Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyStarbucks/Barista
Pueblo, CO job
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Collaborate with associates and promote teamwork to help achieve company/store goals
Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices
Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials
Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
Recommend coffee shop items to customers to ensure they get the products they want and need
Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise
Check product quality to ensure freshness; review “sell by” dates and take appropriate action
Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Stay current with present, future, seasonal and special ads
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
MINIMUM
Excellent customer service skills
DESIRED
Any previous comparable experience
Auto-ApplyDRUG-GEN MDSE/CLERK
Colorado Springs, CO job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Based in Colorado, King Soopers merged with The Kroger Company in 1983. Today, we're proudly serving King Soopers customers in over 115 stores throughout Colorado and Wyoming.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our King Soopers family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
* Retail experience
* Ability to handle stressful situations
* Effective communication skills
* Knowledge of basic math
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Offer product samples to help customers discover new items or products they inquire about.
* Inform customers of Drug GM specials.
* Recommend Drug GM items to customers to ensure they get the products they want and need.
* Review "sell by" dates and take appropriate action.
* Label, stock and inventory department merchandise.
* Report product ordering/shipping discrepancies to the department manager.
* Display a positive attitude.
* Stay current with present, future, seasonal and special ads.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyCustomer Svc/Clerk
Pueblo, CO job
Deliver a high level of service and excellent customer experience by resolving customer concerns. Identify and communicate opportunities that could improve operations and create a better shopping experience. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
- Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- Anticipate customer needs; effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control; ensure front end cleanliness, maintenance and sanitation
- Determine work priorities and task lists to consistently maintain adequate front end conditions
- Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- Train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- Communicate pricing and signage discrepancies to the pricing coordinator
- Provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- Gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- Assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; report any illegal activity
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum
- High School Diploma or GED
- 6 months related experience or training; or equivalent combination of education or experience
- Effective interpersonal and customer service skills
- Good math skills (ability to add, subtract, multiply and divide)
- Sound judgement/decision making skills
- Friendly, approachable/outgoing demeanor/team player
- Ability to work in a fast paced environment
- Good oral and written communication skills
Desired
- Familiar with Microsoft Office Word and Excel
Auto-ApplyBakery/Baker
Pueblo, CO job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Prepare bakery items per customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness. Review “sell by” dates and take appropriate action.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Understand the store's layout and be able to locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
Qualifications
Minimum
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math
• Current food handlers permit once employed
Desired
• Bakery experience
• Retail experience
• Second language (speaking, reading and/or writing)
Auto-ApplyPatient Care Technician Float
Castle Rock, CO job
Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing a Stellar Patient Experience. Responsible for performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Potential Career Path from this position:
Minimum Position Qualifications:
Basic computer skills
Excellent customer service, organizational, and task-management skills
Ability to work cooperatively in a team-based environment
Ability to travel independently as needed.
Basic math skills
Essential Job Functions:
Assist in maintaining a "365 day survey-ready" environment as required to maintain Joint Commission Accreditation.
Greet any customers or potential patients while in the front area or near the clinic.
Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.
Answer questions, following HIPAA guidelines while in the front area.
Utilize the Patient Care Technician PERK system.
Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.
Copy government issued identification for all patients.
Copy insurance card if the patient selects for insurance to be filed.
Escort the patient to the exam room and determine the patient's chief complaint.
Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).
Complete the registration process, placing the patient under the respective appointment book for the provider on duty.
Scanning all appropriate documents, alert the provider if they need to complete the scanning.
Collect payments and log in the EMR.
Obtain vital signs and enter the data in the EMR in designated clinics with completed competencies.
Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history. *
Depending on patient complaint assist the provider within specified protocols, with obtaining specimens, e.g., strep, influenza, mono, urinalysis, etc.
Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.
Answer phones, responds to questions, and return calls as necessary.
Participate in off site events as needed.
Participate in monthly screening events. Prepare supplies for event, registering patients, etc.
Put together weekly order for supplies for provider's approval.
Prepare packages and mail for shipping.
Travel to designated clinics within a specified geographic area.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
* Patient Care Technicians that hold an active license either as a Licensed Practical Nurse or Registered Nurse may upon direction administer flu and pneumonia immunizations prescribed by the Provider, after completing the required credentialing paperwork and competency for immunizations subject to state regulatory requirements.
Auto-Applye-COMMERCE/DEPARTMENT LEAD
Colorado Springs, CO job
Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
MINIMUM
Proven supervisory experience
Ability to read shelf tags
Basic knowledge of computers
Excellent oral/written communication skills
Basic math skills (i.e., counting, addition, and subtraction)
Self-directed, ability to execute projects with minimal supervision
DESIRED
Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience
Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness
Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed
Perform responsibilities required of selectors and customer attendants as needed per company guidelines
Train all functions and duties of the selector and customer attendant roles
Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable
Assist with scheduling to meet operational and associates' needs
Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants
Print and distribute order labels, including orders for perishable departments
Troubleshoot e-Commerce equipment and devices
Maintain level of supplies needed to perform necessary duties
Maintain organization and cleanliness of staging areas and equipment
Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager
Perform required opening and closing procedures
Learn and implement process improvements as directed by division or enterprise e-Commerce team
Provide feedback on team members daily performance and annual performance reviews
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyCourtesy Clerk/Grocery Bagger
Colorado Springs, CO job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Minimum Position Qualifications:
Customer Service skills
Effective communication skills
Ability to handle stressful situations
Desired Previous Job Experience
Retail Experience is preferred but not necessary
Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
Perform basic shelf conditioning.
Inform customers of grocery specials.
Return merchandise to store shelves.
Gather bascarts and return them to designated areas.
Clean spills, collect and pick up trash inside store and parking lot.
Clean all areas inside and outside of store.
Handle and assemble seasonal merchandise.
Understand the store's layout, locate products, and conduct price checks for cashiers.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
Adhere to all food safety regulations and guidelines.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Adhere to all local, state and federal laws, and company guidelines.
Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyPharmacy/Pharmacist (Hr)
Pueblo, CO job
Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled
Administer vaccines as needed
Provide patient counseling and pharmaceutical care to customers
Ensure pharmacies comply with all local, state and federal laws (including HIPAA)
Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards
Achieve a thorough knowledge of the trade area, its customers and its competition
Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors
Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)
Follow procedures for handling pharmacy products from authorized sources
Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately
Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports
Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers
Ensure all product returns are handled in a timely fashion and per company policy
Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition
Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use
Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
Minimum
Bachelor's Degree in Pharmacy
Current state pharmacist licensure in good standing
Effective oral/written communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Desired
1 year of retail experience
Second language (speaking, reading, and/or writing)
Auto-ApplyGROCERY/ASST DEPT LEADER
Pueblo, CO job
Assist Department Manager in planning, organizing, staffing, training and directing Grocery Department associates; perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with policies and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Minimum
Willing to be flexible and work mornings, afternoons, evenings, nights as the work demands.
Willing and available to work weekends and holidays as needed.
Effective written and oral communication skills.
Ability to make intelligent decisions quickly
Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Possess abilities and skills for effective production, merchandising and customer services related to sale of merchandise.
Understanding of all key components of department operations (i.e. Managing people, merchandising, computer assisted ordering, inventory management, shrink control, customer services, labor scheduling, expense control, etc.)
Knowledge of applicable laws and regulations related to employment practices, OSHA compliance, etc.
Qualified and able to operate power machinery and work with various job tools, (power jacks, box cutters, label guns, balers, compactors, etc.).
Desired
Grocery retail work experience and/or backup manager experience.
Past work record reflects dependability and integrity.
Assist the Department Manager in organizing work, filling department staffing needs as authorized by store
management, and training and scheduling associates so that customers are consistently provided with prompt
courteous service.
Respond appropriately to customer or associate comments, complaints, requests, accidents and questions. Be
prompt, tactful, calm, courteous and professional in all interactions.
Use Computer Assisted Ordering (CAO) to manage ordering appropriate quantities of merchandise and
supplies, and insure proper accounting of product received and balance on hand in the Department Manager's
absence.
Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation,
freshness, quantity, quality and proper space allocation for merchandise.
Engage yourself and counsel associates in effective, productive merchandising techniques, customer services,
product presentation and promotional activities.
Follow through on implementation of company programs and adherence to company policies and procedures,
particularly in the areas of dress code, grooming, sanitation and maintenance of a work environment free of
unlawful harassment or discrimination.
Provide Department Manager with input on department budgets, goals and results.
Communicate and interact with associates and customers to provide a positive impression.
Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
Maintain floor, shelf and grocery areas clean and up to sanitary standards.
Demonstrate the ability and desire to promote, communicate and implement company initiatives and process
improvements to direct reports in a positive manner.
Demonstrated aptitude to manage people and organize workloads.
Perform any and all duties as assigned.
Auto-ApplyPharmacy/Technician
Pueblo, CO job
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
Understand and perform ordering functions with primary and secondary wholesalers
Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
Count, measure and prepare specified product using company best practices
Complete billing procedures adequately to assure best value to the customer and the company
Answer phone and triage calls and answer inquiries as appropriate
Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
Support company health and wellness initiatives
Put away legend orders, including Central Fill deliveries
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
MINIMUM
High School Diploma or GED
Must be 18 years old
Ability to handle highly confidential information
Meets minimum state requirements to perform the functions related to the position
DESIRED
Any previous comparable experience
Any equivalent experience of a pharmacy clerk
EPRN familiarity
Auto-ApplyFT Bike and Ski Service Shop Technician
Colorado Springs, CO job
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America-offering world-class brands, special attractions, and unmatched customer service.
SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Compensation: $19.00/hour, depending on experience.
Schedule: Full Time, 40 Hours per week
Overview:
Turn your passion for cycling into a successful career with the #1 Trek Dealer in the nation! SCHEELS is seeking a Bike and Ski Service Shop Technician who will work with a team of experts and technicians to create the ultimate shopping experience for our customers. Our specialty bike and ski shop features the latest fitting technology, a full service shop, and a designated entrance to ensure east access for our customers. Through our extensive business and product training you will leverage your love of outdoor sports into a successful career as an employee-owner of SCHEELS.
Responsibilities:
* Utilize your passion for sport as technicians at SCHEELS, and leverage training to provide the best customer experience in retail through bike service, ski and snowboard tuning, and many other services to support the store goals.
* Utilize skills and industry knowledge to provide maintenance and assembly of customer and store equipment. Equipment may involve bicycles, exercise machines, snowboards, skis, hockey skates and sticks, baseball gloves and bats, golf clubs, racquet sports, paintball markers and other merchandise in a Scheels Store
* Maintain the SCHEELS culture of respect, team mentality and professionalism that makes SCHEELS one of the best places to work in the USA.
* Safely filling CO2 and compressed air tanks for paintball markers
* Maintain accurate and detailed records for store and customer equipment
* Ensure a clean and Professional Environment
* Assist with delivering and loading customer equipment and merchandise at the store and to customer residences
* Ability to speak for extended periods to customers or associates
* Exceptional problem solving and analytical skills
* Ability to read and interpret documents such as safety rules, operation and maintenance instructions, and procedural manuals
* Ability to write reports and speak effectively before groups of customers and associates
* Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels policies and procedures
* Excellent written and verbal communication skills
* Ability to complete basic mathematical equations
* Ability to work a varied schedule to include weekends, evenings, holidays, and scheduled training meetings
* Complete other duties as assigned by Leadership
* Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
Requirements:
Customer Service
* Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine "Thank you"
Culture
* Approach daily tasks, projects and follow-up communication with energy and sense of urgency
* Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
* Show respect and appreciation for others and Scheels
* Arrive to work and meetings 10 minutes early
Team Mentality
* Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
* Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
* Ability to adapt to a changing work environment
* Ability to apply concepts of basic math, grammar, punctuation and spelling
Dress Code
* Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
* Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience:
A strong mechanical ability is preferred.
Physical Requirements/Lifting Requirements:
Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Very heavy work - Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Physical demand requirements are in excess of those for heavy work.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Schedule: Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 10 a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays.
Benefits:
To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY
Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.