CLUB Customer Service Outfitter- Full Time
Bass Pro Shops job in East Peoria, IL
The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB Outfitter will be the product expert while executing account servicing and other CLUB processes to include acquiring and activating new members, CLUB sales, customer experience, peer coaching and influencing, and regulatory compliance.
ESSENTIAL FUNCTIONS:
* Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
* Proactively greets customers and presents them with the opportunity to become a Bass Pro Shops & Cabela's CLUB Member or provides current member with a unique and exclusive experience.
* Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs.
* Demonstrates products to customers.
* Remains knowledgeable of advertised sales.
* Helps meet metric goals and objectives for self and store.
* Keeps CLUB inventory accurate and keeping the CLUB Booth clean and organized.
* Provides full CLUB Member experience including service processes such as processing payments, answering account questions, and processing applications.
* Provides daily feedback and reports in a timely and accurate manner.
* Provides peer coaching, recognition, and support as a CLUB advocate and representative.
* Provides service to all areas of the store based on business need.
* ALL OTHER DUTIES AS ASSIGNED
EXPERIENCE/QUALIFICATIONS:
* Minimum Degree Required: High school diploma or equivalent experience
* Experience: 0 to 2 Years of Experience
KNOWLEDGE, SKILLS, AND ABILITY:
* Excellent organization skills and attention to details.
* Experience in a customer service environment.
* Excellent verbal and written communication skills.
* Adaptability to new processes and procedures.
* Excellent self-motivation and initiative while unsupervised.
TRAVEL REQUIREMENTS:
* N/A
PHYSICAL REQUIREMENTS:
* Stand and/or walk during shift to assist customers on the sales floor, etc.
* Hear well enough to constantly communicate with others to exchange information
* Constantly repeat motions that may include the wrists, hands and/or fingers
* Constantly assess the accuracy, neatness and thoroughness of work assigned
* Light work that includes lifting and moving objects up to 20 pounds constantly
* Occasionally ascend or descend ladders, stairs, step stools, etc
* Occasionally work in noisy environments
INDEPENDENT JUDGEMENT:
* Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $15.00 - $17.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
* Medical
* Dental
* Vision
* Health Savings Account
* Flexible Spending Account
* Voluntary benefits
* 401k Retirement Savings
* Paid holidays
* Paid vacation
* Paid sick time
* Bass Pro Cares Fund
* And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
Auto-ApplyBoat & ATV Sales Consultant - Full Time
Bass Pro Shops job in East Peoria, IL
The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition. The integrity and cleanliness of the product will be maintained throughout the day.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
Participates in special events such as Boat Shows, Parking Lot events, etc. Accurately completes all necessary paperwork required within the selling process.
Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc. Achieving company sales goals on a monthly basis is required.
Maintains a clean and professional work area. Follows all Company Policies and Procedures,
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Able to lift up to 50 pounds
Stands for extended periods
INDEPENDENT JUDGEMENT
:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $15.00 - $16.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
Auto-ApplyStore Team Member
Peoria, IL job
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy's Mission.:
Click the link(s) below to see each individual positions full :
Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Brand Specialist
Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member
Education:
High school diploma or general education degree (GED) preferred.
Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only)
Work Experiences:
Previous related work experience preferred.
Operating POS equipment, symbol, and telephone preferred. (Cashier Only)
In-direct support of people and processes to drive operational excellence and expected sales targets. (Cashier Only)
4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only)
CPR and First Responder certification is a plus. (Asset Protection Team Member Only)
Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only)
Skills:
Excellent customer service orientation.
Ability to connect, build rapport and engage with our customers that bond with friends, family, and community through the challenge of sports and outdoor pursuits; bilingual a plus.
Effective problem solving and communication with customers and team members.
Ability to execute multiple tasks with superior organizational skills and detail orientation.
Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals.
Proficiently use basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form.
Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only)
Writes routine reports and correspondence (Cashier Only)
Working knowledge of inventory software and order processing systems. (Cashier Only)
Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping. (Outdoor Enthusiast Only)
Must meet federal and state requirements for selling and procession firearms transactions. (Fishing and Hunting Sales Team Member Only)
Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). (Fishing and Hunting Sales Team Member Only)
Proficiently use equipment such as basic hand tools, receiving and cleaning equipment.
Provide prompt, friendly customer service to all team members and customers.
Emergency response procedures
Strong situational awareness and observation skills
Responsibilities:
Please see job description for more details.
Physical Requirements & Attendance
Ability to work flexible schedules such as nights, weekends, and holidays based on business needs.
Acceptable level of hearing and vision to perform job duties
Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Frequently required to walk, reach, and talk.
Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull.
Constantly lift up to 10 pounds and occasionally lift up to 60 pounds.
Constantly stand, handle, use fingers to grasp and use repetitive motions (hands, wrist and fingers).
Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus
Targeted Pay Range: $15 - $23.00. The starting rate of pay may vary based on factors including, but not limited to, location, experience, certifications, and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation in the form of premiums may be paid in specific circumstances. Premiums may be based on schedule, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Team members may qualify to enroll in a comprehensive benefits package, subject to terms and conditions of respective plans and employment eligibility. Team members are also eligible for a 20% Academy discount. To learn more about our comprehensive benefits package, visit *******************************************
Part time Equal Employment Opportunity
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
Auto-ApplyCashier (Part-Time) - Pekin, IL
Pekin, IL job
The Cashier is responsible to interact with customers as they enter and leave the retail store. The primary function of the Cashier is to provide excellent customer service. Hours vary and there may be the need for occasional night or weekend coverage assistance.
Hourly Pay Range: $15.00-$16.00 Depending on experience.
ORGANIZATIONAL RELATIONSHIPS
A. The Cashier reports directly to the Store Manager.
B. The Cashier has no direct supervisory authority.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
A. Greet customers as they enter the retail store, assisting with customer service questions.
B. Answer incoming telephone calls and handle appropriately.
C. Handle customer transactions utilizing KCX cash register system.
D. Responsible for accurate cash handling.
E. Price store merchandise as requested by store management.
F. Stock merchandise on shelves as requested by store management.
G. Responsible for handling customer returns.
OTHER DUTIES
A. Other duties as assigned
MENTAL AND PHYSICAL REQUIREMENTS
A. Excellent customer service skills required
B. Frequent lifting up to 25 pounds
C. Long periods of standing
D. Frequent bending and twisting
EDUCATION, TRAINING AND EXPERIENCE
A. High School Diploma or GED preferred
WORKING ENVIRONMENT AND CONDITIONS
A. Retail store environment
B. Cold and warm conditions
C. Irregular work schedule
EQUIPMENT AND TOOLS
Computer Calculator Cash register-scanner
Telephone Fax Copy machine
Computer Software and network
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.
FLORAL/CLERK
Pekin, IL job
Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Demonstrates effective written and oral communication skills
* Ability to read shelf tags, signs, product labels, training materials, and bulletins
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization
* Personal initiative and follow through to completion
* Ability to work as part of a team in a fast-paced environment
* Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment
Desired
* Past work record reflects dependability and integrity.
* Knowledge of applicable laws and regulations related to employment practices, and safety
* Experience in grocery retail and customer service
* Experience in operating a cash register and making change
* Assist and greet customers promptly and provide them with great service
* Be prompt, tactful, calm, courteous, and professional in all interactions
* Help design and create floral arrangements and/or other items to fill customer orders
* Package orders effectively, safely and efficiently
* Keep merchandise and supplies in their proper areas
* Maintain customer records and files properly
* Assist customers in location and selecting items
* Handle telephone calls and orders promptly and courteously
* Assist in decorating and merchandising the department
* Keep carts, tools, and supplies in their designated areas and well organized
* Keep floors, clean, safe, and free from clutter
* Maintain plants, process and prepare flower arrangements and fill balloons
* Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise
* Adhere to company policies and procedures, as well as state and federal laws
* Operate cash register in accordance with company procedures, as applicable
* Maintain flexibility to work weekends and holidays as needed
* Must be able to perform the essential functions of this position with or without reasonable accommodation
Auto-ApplyBakery/Deli Clerk
Peoria, IL job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math
* Ability to obtain current food handlers permit once employed
Desired Previous Job Experience:
* Customer Service skills
* Bakery or Deli experience is helpful
* Retail experience
Essential Job Functions:
* Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
* Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
* Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
* Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
* Recommend deli or bakery items to customers to ensure they get the products they want and need.
* Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
* Prepare foods according to the food temperature logs and follow cooking instructions.
* Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
* Adequately prepare, package, label and inventory ingredients in merchandise.
* Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
* Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
* Label, stock and inventory department merchandise.
* Report product ordering/shipping discrepancies to the department manager.
* Understand the store's layout and be able to locate products when requested by customer.
* Stay current with present, future, seasonal and special ads.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Promote trust and respect among associates.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Adhere to all food safety regulations and guidelines.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyFac Eng/Carpenter 2
East Peoria, IL job
Oversees service calls for assigned stores for specified zone. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Responsibilities
Work with lead to develop store maintenance schedule for assigned stores.
Maintains and controls inventory for truck stock.
Maintains sanitation of work areas as prescribed by established standards.
Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
Be a team player and contribute positively to build team moral.
Communicate and interact effectively and amicably with the team including other associates, and supervisors and exercise consideration for others.
Must be able to perform the essential functions of the position with or without reasonable accommodation.
Qualifications
Prior experience in the maintenance field or appropriate school training.
Basic knowledge of all food service equipment and material handling equipment.
Forklift certification required.
Ability to travel safely with a valid driver's license and insurance.
Effective written and verbal communication skills.
Demonstrates ability to make intelligent decisions quickly and solve problems.
Basic trouble shooting skills.
Some knowledge of Company operations and procedures.
Knowledge of computer applications required.
Customer service role model.
Self-motivated, able to organize, prioritize, plan and meet deadlines.
Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to get the job done.
Auto-ApplyKroger Health Pharmacist Graduate Intern
Peoria, IL job
Create an outstanding leadership experience through exceptional pharmacy practice. Establish and maintain a safe and clean environment that encourages our provider and technical teams to work in a complimentary manner. Assist the department manager in achieving daily production goals established for the department, and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum
- Other Graduate of an accredited Pharmacy School
- High School Diploma or GED
- Excellent oral/written communication skills
- Minimum 18 years of age
- NABPLEx eligible within 90 days of hire
- Ability to handle stressful situations
- Knowledge and understanding of HIPAA regulations
- Demonstrated ability to maintain confidentiality and protect sensitive information
- Basic math skills (i.e., counting, addition, and subtraction)
Desired
- Any pharmacy experience
- Second language (speaking, reading, and/or writing)
- Promote trust and respect among associates.
- Enter patient's information into computer accurately and efficiently.
- Count and prepare specified product using company best practices.
- Complete any professional duties required for the fulfillment of prescriptions according to all applicable rules, regulations and laws
- Follow the appropriate staging procedures.
- Maintain records on prescription volume
- Perform any necessary production audits.
- Understand and adhere to shrink guidelines
- Maintain a clean and organized work station.
- Create an environment that enables all associates to feel welcome, important and appreciated by answering questions regarding roles and responsibilities throughout the facility.
- Interact with coworkers in a professional and positive manner.
- Reinforce safety programs by complying with safety procedures, identifying unsafe conditions and notifying management of unsafe practices and conditions.
- Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
- Notify management of employee accidents or close calls.
- Report all safety risks or issues and illegal activity, including robbery, theft or fraud.
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyDELI/DEPT LEADER
Bartonville, IL job
Primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations. Responsibilities will also include interviewing, training, evaluating performance, rewarding and coaching associates. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Minimum
Effective communication/customer service skills
Knowledge of basic math
Ability to handle stressful situations
Ability to lead other associates
Flexibility in work schedule
Successful completion of basic and supervisory skills
Establishing an uplifting work environment that allows associates to feel valued, appreciated, and engaged
Empowering associates to create a simple, fresh and inspired shopping experience for every customer
Prioritizing and planning work activities by using time efficiently
Identify and resolve problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
Communicate the company, department, and job-specific information to associates including information from board meetings and huddles
Ensure new associates are properly oriented to the department and understand the benefits of working
Being committed to the company's customer and associate promise
Supporting the Customer 1st team
Delegating work assignments that match the responsibility of the associate while giving them clear direction and monitoring progress
Consistently being on time for work and meetings and ensuring responsibilities are covered when absent
Executing on all action plans and daily priorities including performance goals and best practices
Adherence to all food safety regulations and guidelines
Reinforcing safety programs by complying with safety procedures, identifying unsafe conditions and notifying store management
Staying current with present, future, seasonal, and special ads
Promoting corporate brands to customers and ensuring associates are educated
Managing the scheduling of Deli associates to provide adequate department coverage to meet customer demand
Providing appropriate, actionable feedback to help teams and individuals grow
Help associate identify how their work aligns with key store initiatives
Clearly and consistently communicating store and department priorities and goals, and recognizing progress toward those goals
Maintaining/explaining to others knowledge of products to allow associates and customers to have all resources necessary
Creating/executing sales promotions in partnership with store management
Monitoring/controlling supply expenses for the department to allow associates and customers to have all resources necessary
Assisting store management in preparing the store/department budget and conducting profit and loss reviews
Taking appropriate action on all financial reports
Developing/implementing a department business plan to achieve desired results
Supervise/coach Deli associates in the performance of their duties, complete performance reviews, provide feedback and reward associates
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
Must be able to perform the essential functions of this position with or without reasonable accommodations
Auto-ApplyD6 & D9 ASSET PROTECTION SPECIALIST
Peoria, IL job
Protect company assets through the execution of safety initiatives, inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, time, and assets, monitor surveillance equipment and partner with the district asset protection (AP) manager in the implementation and oversight of AP initiatives. Identify, observe and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.MINIMUM
High School Diploma or GED
Excellent oral/written communication skills
Exceptional customer service skills
Demonstrated ability to maintain integrity, honesty and professionalism
Ability to diffuse confrontational situations
DESIRED
Bachelor's Degree
1 year of retail asset protection experience
Any multi-store asset protection experience
Wicklander Certification
Operational knowledge of CCTV systems
Conduct plainclothes surveillance to detect internal and external loss within a store environment
Conduct internal and external investigations and report findings to appropriate stakeholders; apprehend individuals involved in illegal acts
Comply with all federal, state, and local laws, as well as company policies and procedures, when carrying out responsibilities
Conduct physical security checks; make recommendations to prevent loss and improve profitability
Partner with law enforcement and prepare case reports for criminal prosecution
Identify and resolve conditions/behaviors that affect shrink, safety and profitability by auditing for compliance and communicating AP awareness
Serve as a district and division liaison to identify and develop solutions to reduce waste
Complete thorough reports on all AP related activities
Support the district asset protection manager (APM) in execution of AP initiatives
Ensure the implementation and effectiveness of AP strategies at store level
Assist the district APM with external and internal investigations
Testify in court and labor hearings on behalf of the company
Ensure compliance with corporate policies and procedures
Test functionality of store AP equipment (EAS, Lane Hawk, CCTV, etc.) during store visits
Travel to locations throughout the division and maintain ability to work a varied schedule and on weekends
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
GROCERY-NITE/CLERK
Pekin, IL job
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. We accomplish this in many ways including, but not limited to; treating our customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Desired
Previous comparable experience
• Conduct yourself in a professional manner, displaying a positive attitude, speaking highly of the company in the presence of customers or other employees.
• Respond to customer's questions and requests in a courteous and helpful way.
• Follow all company policies and procedures.
• Understand and adhere to the shrink guidelines.
• Unloading trucks (Dairy, Frozen, Grocery, etc.).
• Remove merchandise from the pallet and sorting into groups according to which area of the store it is stocked.
• Load merchandise onto carts to be placed on designated shelves, either in the back room or onto the sales floor for proper display.
• Must be able to read codes on shelves and merchandise labels.
• Manually attach price labels to each item.
• Remove merchandise from the back room for stocking on sales floor shelves and build special sales displays on the sales floor.
• Operate a manual pallet-jack, powered pallet stacker or "straddle stacker" (if over 18 years of age).
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplySales Associate (Part-Time or Full Time) - Tools - Washington, IL
Washington, IL job
We have career opportunity as a Sales Associate of our STIHL/Tools department. The Sales Associate is responsible to assist customers throughout the retail store. The primary function of the Sales Associate is to provide excellent customer service. This may include greeting customers in the store, cashier responsibilities, answering product related questions, product assembly, general housekeeping, and other duties as assigned by manager. Knowledge of and interest in Stihl tools and accessories is preferred.
Hourly Pay Range: $15.00-$16.00 Depending on experience.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Greet customers as they shop in the retail store, assisting with customer service questions.
Price store merchandise and make price changes as requested by store management.
Stock and face merchandise on shelves as requested by store management.
Assist in receiving freight and organize incoming products as directed by store management.
Responsible for assisting in cycle counts.
Answer incoming telephone calls and handle appropriately.
Handle customer transactions utilizing KCX cash register system.
Responsible for accurate cash handling.
Responsible for handling customer returns.
OTHER DUTIES
Housekeeping duties
Other duties as assigned
MENTAL AND PHYSICAL REQUIREMENTS
Excellent customer service skills required
Frequent lifting up to 50 pounds
Long periods of standing
Frequent bending and twisting
EDUCATION, TRAINING AND EXPERIENCE
High School Diploma or GED preferred
WORKING ENVIRONMENT AND CONDITIONS
Retail store environment
Cold and warm conditions
Irregular work schedule
EQUIPMENT AND TOOLS
Computer Calculator Cash register-scanner
Telephone Fax Copy machine
Computer Software and network
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.
MEAT/CLERK
Washington, IL job
Perform general clean-up and stock work in the Meat department and provide customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum
* Willing to work weekends and holidays.
* Demonstrates effective written and verbal communication skills that engage our customers and associates.
* Able to read shelf tags, signs, product labels, training materials, and bulletins.
* Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
* Personal initiative and follow through to completion.
* Ability to work as part of a team in a fast-paced environment.
* Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.
Desired
* Past work record reflects dependability and integrity.
* Previous experience in food preparation.
* Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
* Experience in grocery retail and customer service.
* Wait on customers and counter promptly and cheerfully. Greet customers and provide them with good quality food.
* Be prompt, tactful, calm, courteous, and professional in all interactions.
* Must be able to communicate with customers and associates.
* Make clean, neat, and friendly impression on customers.
* Unload and store merchandise, prepare and display foods in accordance with company standards, recipes, and policies.
* Perform required temperature monitoring.
* Monitor product quality; make sure it is always fresh and safe.
* Keep sales areas, backrooms, and coolers clean and well organized.
* Keep floors clean, safe, and free from clutter.
* Wash and sanitize cookware and utensils in accordance with company and Health Department policies and procedures.
* Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
* Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
* Adhere to company policies and procedures, as well as State and Federal laws.
* Operate cash register in accordance with company procedures, as applicable.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyDepartment Manager - Sporting Goods - Pekin, IL
Pekin, IL job
We have career opportunity as a Department Manager of our Sporting Goods department. The Department Manager is responsible for merchandising and sales within his or her assigned department. Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, nights, and every other weekend. Extensive knowledge and understanding of sporting goods, especially firemarms and accessories needed.
Hourly Pay Range: $17.00-$18.00 Depending on experience.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Direct and coordinate the merchandising of assigned products.
Set priorities for distribution of new merchandise within the assigned department.
Ensure adequate inventory in all areas of assigned department.
Assist customers with purchases.
Work closely with Retail Buyer(s) to ensure awareness of assigned department product needs and other product information.
Assist with the training and direction provided to new department team members.
Ensure that safety is practiced when handling merchandise by employees and customers.
OTHER DUTIES
Other duties as assigned by the Store Manager
MENTAL AND PHYSICAL REQUIREMENTS
Ability to work an irregular work schedule
Excellent customer service skills required
Frequent lifting up to 50 pounds
Long periods of standing
Frequent bending and twisting
EDUCATION, TRAINING AND EXPERIENCE
High School Diploma preferred
Customer Service training and or experience preferred.
WORKING ENVIRONMENT AND CONDITIONS
Retail Store Environment.
EQUIPMENT AND TOOLS
Computer Calculator Cash register-scanner
Telephone Fax Copy Machine
Computer software and network
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.
PHARMACY/TECHNICIAN
Peoria, IL job
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
MINIMUM
* High School Diploma or GED
* Must be 18 years old
* Ability to handle highly confidential information
* Meets minimum state requirements to perform the functions related to the position
DESIRED
* Any previous comparable experience
* Any equivalent experience of a pharmacy clerk
* EPRN familiarity
* Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
* Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
* Understand and perform ordering functions with primary and secondary wholesalers
* Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
* Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
* Count, measure and prepare specified product using company best practices
* Complete billing procedures adequately to assure best value to the customer and the company
* Answer phone and triage calls and answer inquiries as appropriate
* Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
* Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
* Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
* Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
* Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
* Support company health and wellness initiatives
* Put away legend orders, including Central Fill deliveries
* Ability to work cooperatively in high paced and sometimes stressful environment
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
* Ability to act with honesty and integrity regarding customer and business information
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyFUEL CENTER/CLERK
Normal, IL job
Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
MINIMUM
* Familiarity with industry/technical terms and processes
* Ability to work in a fast-paced environment
* Ability to work without direct supervision
DESIRED
* Any related experience
* Knowledge of company policies, procedures, and organizational structure
* Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
* Pump gas
* Complete daily tour and inspection
* Fill out incident and security reports
* Clean up fuel spills and complete Fuel Spill Report
* Recover displays; maintain cleanliness of department
* Perform cashier functions
* Answer telephones
* Comply with corporate policies
* Comply with all safety guidelines and standards
* Promote and follow company initiatives
* Maintain knowledge of emergency plans numbers and procedures
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
* Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-ApplyBakery/Deli Clerk
Bloomington, IL job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
* Knowledge of basic math
* Ability to obtain current food handlers permit once employed
Desired Previous Job Experience:
* Customer Service skills
* Bakery or Deli experience is helpful
* Retail experience
Essential Job Functions:
* Grocery Clerk (Bakery/Deli) will prepare items per customer requests using proper bakery equipment.
* Bakery/Deli Clerk should offer product samples to help customers discover new items or products they inquire about.
* Grocery Clerk (Bakery/Deli) will be able to inform customers of bakery and/or deli specials.
* Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
* Recommend deli or bakery items to customers to ensure they get the products they want and need.
* Use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
* Prepare foods according to the food temperature logs and follow cooking instructions.
* Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
* Adequately prepare, package, label and inventory ingredients in merchandise.
* Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
* Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
* Label, stock and inventory department merchandise.
* Report product ordering/shipping discrepancies to the department manager.
* Understand the store's layout and be able to locate products when requested by customer.
* Stay current with present, future, seasonal and special ads.
* Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
* Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
* Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
* Promote trust and respect among associates.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
* Adhere to all food safety regulations and guidelines.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Notify management of customer or employee accidents.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyCHEESE SHOP/CLERK
Washington, IL job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.
Minimum Position Qualifications:
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Ability to handle stressful situations
Desired Previous Job Experience
High school education or equivalent
Comparable Retail experience
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Offer product samples to help customers discover new items or products they inquire about
Inform customers of Cheese Shop specials
Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink
Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment
Adequately prepare, package, label and inventory ingredients in merchandise
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Understand the store's layout and be able to locate products when requested by customer
Stay current with present, future, seasonal and special ads
Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory
Adhere to all food safety regulations and guidelines
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risks or issues and illegal activity, including: robbery, theft or fraud to store management
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodation
Auto-ApplyCourtesy Clerk/Grocery Bagger
Bloomington, IL job
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
What you'll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
* A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
* Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
* Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
* Valuable associate discounts on purchases, including food, travel, technology and so much more.
* Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
* Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page!
Minimum Position Qualifications:
* Customer Service skills
* Effective communication skills
Desired Previous Job Experience
* Retail Experience is preferred but not necessary
Essential Job Functions:
* Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers
* Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
* Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper).
* Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
* Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car.
* Perform basic shelf conditioning.
* Inform customers of grocery specials.
* Return merchandise to store shelves.
* Gather bascarts and return them to designated areas.
* Clean spills, collect and pick up trash inside store and parking lot.
* Clean all areas inside and outside of store.
* Handle and assemble seasonal merchandise.
* Understand the store's layout, locate products, and conduct price checks for cashiers.
* Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
* Adhere to all food safety regulations and guidelines.
* Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
* Adhere to all local, state and federal laws, and company guidelines.
* Ability to work cooperatively in high paced and sometimes stressful environment.
* Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
* Ability to act with honesty and integrity regarding customer and business information.
* Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
* Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
* Must be able to perform the essential functions of this position with or without reasonable accommodation.
Auto-ApplyPHARMACY/TECHNICIAN
Peoria, IL job
Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
MINIMUM
High School Diploma or GED
Must be 18 years old
Ability to handle highly confidential information
Meets minimum state requirements to perform the functions related to the position
DESIRED
Any previous comparable experience
Any equivalent experience of a pharmacy clerk
EPRN familiarity
Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
Understand and perform ordering functions with primary and secondary wholesalers
Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
Count, measure and prepare specified product using company best practices
Complete billing procedures adequately to assure best value to the customer and the company
Answer phone and triage calls and answer inquiries as appropriate
Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same
Support company health and wellness initiatives
Put away legend orders, including Central Fill deliveries
Ability to work cooperatively in high paced and sometimes stressful environment
Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Ability to follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Auto-Apply