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General Manager jobs at Bass Pro Shops - 23 jobs

  • Retail Manager - softlines

    Bass Pro Shops 4.3company rating

    General manager job at Bass Pro Shops

    The Group Sales Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Meets or exceeds all financial plans as set by the Company. Executes all Sales plans as directed by the Company. Opens and Closes the Store. Obtains “Manager on Duty” responsibilities. Maintains planograms as set by the Corporate Office. Staff the Departments with “service” oriented associates; participates in interviewing and selection, coordinates training, prepares / approves performance appraisals, recommends merit / promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate issues. Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. EXPERIENCE/QUALIFICATIONS: Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments. KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to define problems, collect data, establish facts, and draw valid conclusions Ability to interpret a variety of other financial, legal, and technical information Ability to read and analyze certain reports. Ability to write reports and business correspondence Ability to effectively present information and respond to questions from Managers, associates, customers, and the public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff Demonstrated use of Team concept of Management TRAVEL REQUIREMENTS: N/A INDEPENDENT JUDGEMENT : Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. PHYSICAL REQUIREMENTS: Regularly performs computer work, walks, and stands Occasionally sits and lifts up to 50 lbs. Occasionally ascend or descend ladders, stairs, step stools, etc. Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment. Occasionally work in low or high temperatures Occasionally work in outdoor elements such as precipitation and wind. Occasionally work in noisy environments Occasionally work in hazardous conditions Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Bass Pro Shops
    $31k-42k yearly est. Auto-Apply 20d ago
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  • Floor Manager

    Restaurant Depot LLC 4.2company rating

    Streetsboro, OH jobs

    Floor Manager Department: Floor Supervisor: Assistant Branch Manager/Branch Manager FLSA: Exempt Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided. Essential Functions: Ensure proper customer service and works to develop relationships with large customers. Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated. Develops schedules, monitors performance and recommends the proper discipline as appropriate. Trains employees in job responsibilities and safe operating procedures Interviews candidates and recommends for hires. Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits. Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages. Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions. Supervises the receiving of products and ensures that the proper paperwork is completed. Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made. Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand. Coordinates that the pallets stored in the racks have the proper block and date tags. Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath. Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators. Assures that trash is removed from floor and properly handled. Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product. Ensures that all signage is correct and that the flyers' prices are reflected on the product. Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising. Performs additional duties, responsibilities and projects as assigned. Performs weekly self audits on the perishable department. Works different schedules as required. May be required to start before store opening and/or start later in order to close store and prepare for next business day. Other Responsibilities: * Performs other work-related duties as required and assigned. Education, Experience and Skills Required: Bachelor's Degree, OR High School Diploma or GED with at least 4 years experience in customer service, OR Any appropriate combination of education and experience. Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. Ability to effectively present information and respond to questions from managers, clients, and general public Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. Effective oral and written communication skills. High level of interpersonal skills to handle sensitive and confidential situation and documentation. Commitment to company values and strong customer orientation. Computer Literacy Physical Requirements: Lift/Carry Abilities (measured for maximum or average load) Lift - 50 lbs Carry strength (50' or less) - 50 lbs Frequent lift/carry (> 12x/hour) - 50 lbs Constant lift/carry (> 30x/hr) - 20 lbs Push/Pull - 500lbs Physical Aptitudes (rated based on level of skill involved) Agility/dynamic balance 80-100% Finger dexterity - 80-100% Manual dexterity - 80 - 100% Posture Tolerance (rated based on frequency or time involved) Stand/walk - constantly Reach above shoulder level - occasionally Twist/turn head - constantly Bend over/stoop - occasionally Climb steps/ladder - occasionally Kneel/squat - occasionally Work Environment: * Requires frequent exposure to cold temperatures * Equipment in motion (forklifts, electric pallet jacks, scooters)
    $32k-38k yearly est. 2d ago
  • Front End Manager

    Restaurant Depot LLC 4.2company rating

    Maumee, OH jobs

    Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Ensures that product is properly loaded, rung up and processed out the door on a timely basis as well as handling customer problems and issues to develop a spirit of positive customer service. Essential Functions: * Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. * Oversees supervisors cashiers and loaders. * Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered. * Makes sure that loaders are loading and conducting piece counts and calling off to supervisors. * Secures front end by making sure the loader and cashier do not exchange information on counts from the receipt. * Makes sure that loaders are loading wagons and assisting customers to the parking lot. * Manages cashiers and loaders to make sure that customers are getting out on a timely basis. * Prevents long lines and delayed customer checkouts. Anticipates busy times of each day, week and/or season. * Assures that cashiers are checking big boxes to ensure the integrity of the ring-up. * Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt. * Reviews cashier and loader errors and documents in log, for them to sign. * Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers. * Keeps logs of items not properly labeled to make sure they are corrected on floor. * Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product. * Assures that customer problems are handled quickly, courteously and professionally so as not to allow the cashier or loader to have words with the customer. * Assures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers. * Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor. * Maintains a New Item Request log which is reviewed weekly with the Branch Manager. * Ensures that customers have adequate supply of wagons that are working and roll easy. * Makes sure that employees in front end are properly dressed and wearing their name tags. * Develops weekly schedule for cashiers and loaders as well as lunches and breaks. * Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area. * Trains employees in job responsibilities and safe operating procedures. * Makes recommendations for hiring, firing and promoting of employees. * Performs other duties as assigned. * Maintains integrity of F/E displays and stocking areas. * Ensure all supervisors are completing a minimum of 5 test checks per day they work. * Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc. * The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive. Other Responsibilities: * Performs other work-related duties as required and assigned. Education, Experience and Skills Required: * Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience. * Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. * Ability to effectively present information and respond to questions from managers, clients, and general public * Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. * Effective oral and written communication skills. * High level of interpersonal skills to handle sensitive situations. * Commitment to company values and strong customer orientation. * Computer Literacy Work Environment: * For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.
    $29k-33k yearly est. 50d ago
  • Store Team Lead

    Academy Sports + Outdoors 4.1company rating

    Boardman, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.: Click the link(s) below to see each individual positions full : • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Store Team Lead

    Academy Sports & Outdoors, Inc. 4.1company rating

    Boardman, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose. : Click the link(s) below to see each individual positions full : * Logistics Team Lead * Operation Team Lead * Store Inventory Control Team Lead * Store Merchandising Team Lead * Sales Team Lead Softlines * Sales Team Lead Hardlines Education: * High school diploma or general education degree (GED) preferred. Work Experiences: * At least two years of relevant work experience required. * In-direct support of people and processes to drive operational excellence and expected sales targets. * Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: * Excellent customer service orientation; an effective problem solver and communicator with customers and team members. * Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. * Prepare routine reports and correspondence. * Apply common sense understanding to carry out instructions furnished in written, oral or diagram form * Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: * Please see job description for more details. Other Requirements (Excluding Lead Cashier): * Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). * Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance * Acceptable level of hearing and vision to perform job duties * Adhere to company work hours, policies, procedures and rules governing professional staff behavior * Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. * Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. * Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Drug GM Clerk

    Kroger 4.5company rating

    Dayton, OH jobs

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Retail experience Ability to handle stressful situations Effective communication skills Knowledge of basic math Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Offer product samples to help customers discover new items or products they inquire about. Inform customers of Drug GM specials. Recommend Drug GM items to customers to ensure they get the products they want and need. Review "sell by" dates and take appropriate action. Label, stock and inventory department merchandise. Report product ordering/shipping discrepancies to the department manager. Display a positive attitude. Stay current with present, future, seasonal and special ads. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud. Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $35k-54k yearly est. Auto-Apply 60d+ ago
  • DRUG-GM MDSE/CLERK GF

    Kroger 4.5company rating

    Amelia, OH jobs

    From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page!
    $35k-53k yearly est. Auto-Apply 60d+ ago
  • Store Manager - Findlay, OH

    Runnings 4.3company rating

    Findlay, OH jobs

    Runnings has a career opportunity for a Retail Store Manager at our Findlay, OH retail location. We are looking for an energetic, dedicated individual who can work in a fast-paced environment and lead this retail location. Rate of pay for this position is estimated at between $50,000-65,000 (Depending on Experience) plus bonus potential . Duties & Responsibilities: Responsible for overall sales and expenses at assigned retail store. Direct and coordinate the merchandising of products. Set priorities for distribution of new merchandise throughout the retail store. Ensure adequate inventory in all areas. Assist customers with a full variety of needs including purchases, returns, special orders, complaints etc. Work closely with Retail Buyer(s) to ensure awareness of product needs and other product information throughout their assigned retail store. Ensure that safety is practiced when handling merchandise by employees and customers. Delegate authority to managerial personnel as deemed appropriate.
    $50k-65k yearly 60d+ ago
  • Assistant Floor Manager

    Restaurant Depot LLC 4.2company rating

    Maumee, OH jobs

    Assistant Floor Manager Department: Floor Supervisor: Floor Manager FLSA: Full-Time, Hourly, 8-10 hour shift, Overtime Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a Week. Our customers are a targeted group: independent restaurants, caterers, and not-for-profits. We offer these customers the right products, at competitive prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states. Position Summary: The Assistant Floor Manager works closely with the Floor Manager in ensuring that all available product is out for sale, is maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines and developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all. Essential Functions: * Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment. * Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions * Effectively communicate with customers and respond to questions and requests in a timely manner. * Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines. * Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our "Always Fresh" mentality. * Assist with product presentation, rotation, labeling & replenishment. * Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts. * Maintain working knowledge of all warehouse equipment. * Gain and demonstrate a high level of operational execution and product knowledge. * Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit. * Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products. * Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink. * Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping. * Assist department manager with interviewing, hiring & scheduling needs. * Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud. * Assist general team members as needed. * Assist in other areas of the warehouse as needed and requested. * Must be able to perform the essential functions of this position with or without reasonable accommodation. Experience and Skills Required: * Ability to develop and train team members, build relationships, utilize skills of team members most appropriately. * Ability to provide outstanding customer service. * Ability to manage warehouse operations effectively and efficiently. * Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members. * Ability to operate all equipment necessary to perform the job. * Ability to work in a fast-paced working warehouse environment * Warehouse, retail and/or customer service experience is a plus * Must be able to perform basic functions on a handheld scanner, desktop computer and calculator Physical demands include, but are not limited to: * Walking/standing on concrete up to 10 hours/day * Frequently turning, standing, reaching, stooping, and/or bending * Frequently pushing/pulling objects 500 to 1,500 lbs. * Frequently lifting/carrying objects more than 60 lbs. Work Environment: * Requires frequent exposure to cold/freezing temperatures * Equipment in motion (forklifts, electric pallet jacks, scooters) Benefits Include: * Medical, Vision, Dental Insurance * Company Matched 401K * Vacation, Sick & Personal PTO * Bonus Opportunity
    $29k-32k yearly est. 14d ago
  • Front End Manager

    Restaurant Depot LLC 4.2company rating

    Akron, OH jobs

    Front End Manager Department: Operations Supervisor: Branch Manager FLSA: Exempt (Salaried) Ensures that product is properly loaded, rung up and processed out the door on a timely basis as well as handling customer problems and issues to develop a spirit of positive customer service. Essential Functions: * Supervises, trains and evaluates cashiers, front-end loaders, checkers and U-boat retrieval. * Oversees supervisors cashiers and loaders. * Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered. * Makes sure that loaders are loading and conducting piece counts and calling off to supervisors. * Secures front end by making sure the loader and cashier do not exchange information on counts from the receipt. * Makes sure that loaders are loading wagons and assisting customers to the parking lot. * Manages cashiers and loaders to make sure that customers are getting out on a timely basis. * Prevents long lines and delayed customer checkouts. Anticipates busy times of each day, week and/or season. * Assures that cashiers are checking big boxes to ensure the integrity of the ring-up. * Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt. * Reviews cashier and loader errors and documents in log, for them to sign. * Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers. * Keeps logs of items not properly labeled to make sure they are corrected on floor. * Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product. * Assures that customer problems are handled quickly, courteously and professionally so as not to allow the cashier or loader to have words with the customer. * Assures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers. * Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor. * Maintains a New Item Request log which is reviewed weekly with the Branch Manager. * Ensures that customers have adequate supply of wagons that are working and roll easy. * Makes sure that employees in front end are properly dressed and wearing their name tags. * Develops weekly schedule for cashiers and loaders as well as lunches and breaks. * Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area. * Trains employees in job responsibilities and safe operating procedures. * Makes recommendations for hiring, firing and promoting of employees. * Performs other duties as assigned. * Maintains integrity of F/E displays and stocking areas. * Ensure all supervisors are completing a minimum of 5 test checks per day they work. * Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc. * The preceding responsibilities are representative of the responsibilities performed by this position and are not intended to be inclusive. Other Responsibilities: * Performs other work-related duties as required and assigned. Education, Experience and Skills Required: * Bachelor's Degree, OR High School Diploma of GED with at least 4 years experience in customer service or related field, OR any appropriate combination of education and experience. * Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. * Ability to effectively present information and respond to questions from managers, clients, and general public * Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. * Effective oral and written communication skills. * High level of interpersonal skills to handle sensitive situations. * Commitment to company values and strong customer orientation. * Computer Literacy Work Environment: * For the most part the ambient will be room temperature, due to proximity of work-station to the exit doors, room temperature may change according to the season and the level of activity at the store.
    $29k-33k yearly est. 60d+ ago
  • Store Team Lead

    Academy Sports + Outdoors 4.1company rating

    Springfield, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.: Click the link(s) below to see each individual positions full : • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Store Team Lead

    Academy Sports + Outdoors 4.1company rating

    North Canton, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.: Click the link(s) below to see each individual positions full : • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Store Team Lead

    Academy Sports & Outdoors, Inc. 4.1company rating

    North Canton, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose. : Click the link(s) below to see each individual positions full : * Logistics Team Lead * Operation Team Lead * Store Inventory Control Team Lead * Store Merchandising Team Lead * Sales Team Lead Softlines * Sales Team Lead Hardlines Education: * High school diploma or general education degree (GED) preferred. Work Experiences: * At least two years of relevant work experience required. * In-direct support of people and processes to drive operational excellence and expected sales targets. * Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: * Excellent customer service orientation; an effective problem solver and communicator with customers and team members. * Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. * Prepare routine reports and correspondence. * Apply common sense understanding to carry out instructions furnished in written, oral or diagram form * Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: * Please see job description for more details. Other Requirements (Excluding Lead Cashier): * Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). * Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance * Acceptable level of hearing and vision to perform job duties * Adhere to company work hours, policies, procedures and rules governing professional staff behavior * Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. * Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. * Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Floor Manager

    Restaurant Depot LLC 4.2company rating

    Maumee, OH jobs

    Floor Manager Department: Floor Supervisor: Assistant Branch Manager/Branch Manager FLSA: Exempt Responsible for receiving product and ensures that aisles are stocked, labeled, clean and delivered product is packed out, and proper customer service is provided. Essential Functions: * Ensure proper customer service and works to develop relationships with large customers. * Supervises and works alongside Assistant Floor Manager, Floor Supervisors and Stockers to assure that shelves are stocked and merchandise is rotated. * Develops schedules, monitors performance and recommends the proper discipline as appropriate. * Trains employees in job responsibilities and safe operating procedures * Interviews candidates and recommends for hires. * Ensures that employees are performing the proper inspections to meet HACCP regulations as well as conducting periodic HACCP audits. * Reviews inventory for product rotation on a daily basis to prevent shrinkage and damages. * Ensures that shelf pricing is correct and reflects the most recent pricing and market conditions. * Supervises the receiving of products and ensures that the proper paperwork is completed. * Maintains accurate computer inventory levels by having physical inventories performed on a regular basis and adjustments made. * Supervises the ordering of products from vendors on a regular basis to assure we have competitive pricing and minimal shrink due to spoilage and not have too much inventory on hand. * Coordinates that the pallets stored in the racks have the proper block and date tags. * Follows program to maintain the cleanliness of the area by a regular maintenance schedule of scrubbing, and pulling out pallets and cleaning underneath. * Insures that excess inventory not slotted on floor is stacked in overhead racks in close proximity to where it is sold or stored in freezers/refrigerators. * Assures that trash is removed from floor and properly handled. * Makes sure that low stock/out of stock information is communicated to the Inventory Controller after carefully checking the system and rack for product. * Ensures that all signage is correct and that the flyers' prices are reflected on the product. * Coordinates proper merchandising of aisles (logical adjacencies, proper holding power, space allocation) and creatively merchandises and sets up impulse areas for merchandising. * Performs additional duties, responsibilities and projects as assigned. * Performs weekly self audits on the perishable department. * Works different schedules as required. May be required to start before store opening and/or start later in order to close store and prepare for next business day. Other Responsibilities: * Performs other work-related duties as required and assigned. Education, Experience and Skills Required: * Bachelor's Degree, OR * High School Diploma or GED with at least 4 years experience in customer service, OR * Any appropriate combination of education and experience. * Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures. * Ability to effectively present information and respond to questions from managers, clients, and general public * Ability to calculate figures, and amounts such as discounts, interest, proportions, percentages, area, mass and volume. * Effective oral and written communication skills. * High level of interpersonal skills to handle sensitive and confidential situation and documentation. * Commitment to company values and strong customer orientation. * Computer Literacy Physical Requirements: * Lift/Carry Abilities (measured for maximum or average load) * Lift - 50 lbs * Carry strength (50' or less) - 50 lbs * Frequent lift/carry (> 12x/hour) - 50 lbs * Constant lift/carry (> 30x/hr) - 20 lbs * Push/Pull - 500lbs * Physical Aptitudes (rated based on level of skill involved) * Agility/dynamic balance 80-100% * Finger dexterity - 80-100% * Manual dexterity - 80 - 100% * Posture Tolerance (rated based on frequency or time involved) * Stand/walk - constantly * Reach above shoulder level - occasionally * Twist/turn head - constantly * Bend over/stoop - occasionally * Climb steps/ladder - occasionally * Kneel/squat - occasionally Work Environment: * Requires frequent exposure to cold temperatures * Equipment in motion (forklifts, electric pallet jacks, scooters)
    $32k-38k yearly est. 50d ago
  • Department Manager - Hardware (DIY) - Findlay, OH

    Runnings 4.3company rating

    Findlay, OH jobs

    We have a career opportunity's as a Department Manager of our Hardware department. The Department Manager is responsible for merchandising and sales within his or her assigned department. Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, nights, and every other weekend. Pay Range: $15.00 to $17.00 Depending on Experience ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Direct and coordinate the merchandising of assigned products. Set priorities for distribution of new merchandise within the assigned department. Ensure adequate inventory in all areas of assigned department. Assist customers with purchases. Work closely with Retail Buyer(s) to ensure awareness of assigned department product needs and other product information. Assist with the training and direction provided to new department team members. Ensure that safety is practiced when handling merchandise by employees and customers. OTHER DUTIES Other duties as assigned by the Store Manager MENTAL AND PHYSICAL REQUIREMENTS Ability to work an irregular work schedule Excellent customer service skills required Frequent lifting up to 50 pounds Long periods of standing Frequent bending and twisting EDUCATION, TRAINING AND EXPERIENCE High School Diploma preferred Customer Service training and or experience preferred. WORKING ENVIRONMENT AND CONDITIONS Retail Store Environment. EQUIPMENT AND TOOLS Computer Calculator Cash register-scanner Telephone Fax Copy Machine Computer software and network The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.
    $15-17 hourly 11d ago
  • Store Team Lead

    Academy Sports + Outdoors 4.1company rating

    Zanesville, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.: Click the link(s) below to see each individual positions full : • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Assistant Smallware Manager

    Restaurant Depot LLC 4.2company rating

    Maumee, OH jobs

    Assistant Smallwares Manager Department: Smallwares Supervisor: Smallwares Manager FLSA: Full-Time, Hourly, 8-10 hour shift, Overtime Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a Week. Our customers are a targeted group: independent restaurants, caterers, and not-for-profits. We offer these customers the right products, at competitive prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states. Position Summary: The Assistant Smallwares Manager works closely with the Smallwares Manager in ensuring that all available product is out for sale, is maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines and developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all. Essential Functions: * Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment. * Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions * Effectively communicate with customers and respond to questions and requests in a timely manner. * Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines. * Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our "Always Fresh" mentality. * Assist with product presentation, rotation, labeling & replenishment. * Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts. * Maintain working knowledge of all warehouse equipment. * Gain and demonstrate a high level of operational execution and product knowledge. * Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit. * Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products. * Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink. * Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping. * Assist department manager with interviewing, hiring & scheduling needs. * Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud. * Assist general team members as needed. * Assist in other areas of the warehouse as needed and requested. * Must be able to perform the essential functions of this position with or without reasonable accommodation. Experience and Skills Required: * Ability to develop and train team members, build relationships, utilize skills of team members most appropriately. * Ability to provide outstanding customer service. * Ability to manage warehouse operations effectively and efficiently. * Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members. * Ability to operate all equipment necessary to perform the job. * Ability to work in a fast-paced working warehouse environment * Warehouse, retail and/or customer service experience is a plus * Must be able to perform basic functions on a handheld scanner, desktop computer and calculator Physical demands include, but are not limited to: * Walking/standing on concrete up to 10 hours/day * Frequently turning, standing, reaching, stooping, and/or bending * Frequently pushing/pulling objects 500 to 1,500 lbs. * Frequently lifting/carrying objects more than 60 lbs. Work Environment: * Requires frequent exposure to cold/freezing temperatures * Equipment in motion (forklifts, electric pallet jacks, scooters) Benefits Include: * Medical, Vision, Dental Insurance * Company Matched 401K * Vacation, Sick & Personal PTO * Bonus Opportunity
    $27k-31k yearly est. 50d ago
  • Assistant Seafood Manager

    Restaurant Depot LLC 4.2company rating

    Maumee, OH jobs

    Assistant Seafood Manager Department: Seafood Supervisor: Seafood Manager FLSA: Full-Time, Hourly, 8-10 hour shift, Overtime Restaurant Depot is a wholesale cash-and-carry foodservice distributor. Our mission is to provide our customers with Savings, Selection & Service, 7 Days a Week. Our customers are a targeted group: independent restaurants, caterers, and not-for-profits. We offer these customers the right products, at competitive prices, in the quantities they need, every day of the week. We are a privately-owned, multi-billion-dollar company and operate 150+ warehouses & distribution centers in 37 states. Position Summary: The Assistant Seafood Manager works closely with the Seafood Manager in ensuring that all available product is out for sale, is maintained with the strictest freshness policies in accordance with Company direction and HACCP Guidelines and developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all. Essential Functions: * Demonstrate teamwork to ensure customer satisfaction and a pleasant, safe working and shopping environment. * Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions * Effectively communicate with customers and respond to questions and requests in a timely manner. * Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines. * Follow basic product handling procedures in accordance with company & HACCP policy. Always working with our "Always Fresh" mentality. * Assist with product presentation, rotation, labeling & replenishment. * Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts. * Maintain working knowledge of all warehouse equipment. * Gain and demonstrate a high level of operational execution and product knowledge. * Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit. * Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products. * Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink. * Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks. Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping. * Assist department manager with interviewing, hiring & scheduling needs. * Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft, or fraud. * Assist general team members as needed. * Assist in other areas of the warehouse as needed and requested. * Must be able to perform the essential functions of this position with or without reasonable accommodation. Experience and Skills Required: * Ability to develop and train team members, build relationships, utilize skills of team members most appropriately. * Ability to provide outstanding customer service. * Ability to manage warehouse operations effectively and efficiently. * Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members. * Ability to operate all equipment necessary to perform the job. * Ability to work in a fast-paced working warehouse environment * Warehouse, retail and/or customer service experience is a plus * Must be able to perform basic functions on a handheld scanner, desktop computer and calculator Physical demands include, but are not limited to: * Walking/standing on concrete up to 10 hours/day * Frequently turning, standing, reaching, stooping, and/or bending * Frequently pushing/pulling objects 500 to 1,500 lbs. * Frequently lifting/carrying objects more than 60 lbs. Work Environment: * Requires frequent exposure to cold/freezing temperatures * Equipment in motion (forklifts, electric pallet jacks, scooters) Benefits Include: * Medical, Vision, Dental Insurance * Company Matched 401K * Vacation, Sick & Personal PTO * Bonus Opportunity
    $27k-31k yearly est. 10d ago
  • NEW STORE - Store Operations Manager #401 - St. Clairsville, OH

    Academy Sports & Outdoors, Inc. 4.1company rating

    Saint Clairsville, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is the make it easier for everyone to enjoy more sports and outdoors. The Operations Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Operations, which includes Asset Protection, Cashiers, Loss Prevention, Inventory Control and Maintenance. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Operations through the effective supervision, communication and coordination of the team members. Through this important work, the Operations Manager leads the team and drives goals that directly impact customer satisfaction, store profitability, and Academy's Purpose. Job Description: Education: * Bachelor's degree in related field preferred. Work Experiences: * At least three years of relevant work experience required. * Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Other Requirements: * Must meet federal and state requirements for selling and processing firearms transactions * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) Skills: * Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. * Excellent customer service orientation. * Effective problem solving and communication with customers and team members. * Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. * Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. * Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. * Writes reports, business correspondence and procedure manuals. * Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. * Applies common sense understanding and reasoning to make appropriate, timely decisions. * Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. * Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: * Overall management responsibility for the execution and operational excellence of the entire store. * Management responsibility for the store Operations and actively participates in the personnel decisions of Operations team members, including, but not limited to, employee selection, training, discipline, termination and development. * Provides Operations departmental direction and daily supervisory oversight to Team Leads, Cashiers, Custodians, Asset Protection, Loss Prevention, Inventory Control and Seasonal Team Members to ensure exceptional customer service is the priority of interaction with customers. * Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members. * Manages workforce productivity, efficiency and process improvement projects and initiatives. * Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. * Ensures the completion of departmental zoning and adherence to department, store and Company standards. * Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. * Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. * Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. * Required to complete Firearms Sales Certification training. * Required to complete Power Industrial Truck Certification training. * Successful completion of Academy Leadership University. * Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. * Required to learn, understand and enforce company policies, procedures and safety rules. * Adheres to company work hours, policies, procedures and rules applicable to management-level employees. * Duties may change, and the Operations Manager may be required to perform other duties as assigned. Physical Requirements & Attendance * Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. * Occasionally climb or balance, or stoop, kneel, crouch and crawl. * Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. * Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $29k-42k yearly est. Auto-Apply 36d ago
  • NEW STORE - Store Sales Manager #401 - St. Clairsville, OH

    Academy Sports & Outdoors, Inc. 4.1company rating

    Saint Clairsville, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Sales Manager position is responsible for the overall management and execution of operational excellence for the entire store, with additional specific focus on supervision and management of team members in Hardlines and Softlines Sales (which include Camping, Fishing & Hunting, Outdoor, Firearms, Apparel, Footwear and Team Sports). It directs and coordinates activities through subordinate team leads and other team members. It is a leadership position and is expected to effectively drive the overall performance of the store through the effective supervision, communication and coordination of the team members. Through this important work, the Sales Manager leads the team and drives the goals that directly impact customer satisfaction, store profitability, and Academy's Purpose. Job Description: Education: * Bachelor's degree in related field preferred. Work Experiences: * At least three years of relevant work experience required. * Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Skills: * Exceptional supervisory and management skills; ability to effectively coach department members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. * Excellent customer service orientation. * Effective problem solving and communication with customers and team members. * Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. * Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. * Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. * Writes reports, business correspondence and procedure manuals. * Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. * Applies common sense understanding and reasoning to make appropriate, timely decisions. * Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. * Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: * Full-time position averaging 45-50 hours/week. * Overall management responsibility for the execution and operational excellence of the entire store. * Management responsibility for Hardlines and Softlines Sales and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. * Provides departmental direction to the Hardlines and Softlines Sales team and daily supervisory oversight to Team Leads and team members to ensure that exceptional customer service is the priority of interaction with customers. * Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the sales, staffing, training, payroll hours and scheduling of team members. * Manages workforce productivity, efficiency and process improvement projects and initiatives. * Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. * Ensures the completion of departmental zoning and adherence to department, store and Company standards. * Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. * Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. * Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. * Required to complete Firearms Sales Certification training. * Required to complete Power Industrial Truck Certification training. * Successful completion of Academy Leadership University. * Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. * Required to learn, understand and enforce company policies, procedures and safety rules. * Adheres to company work hours, policies, procedures and rules applicable to management-level employees. * Duties may change and Sales Manager may be required to perform other duties as assigned. Physical Requirements & Attendance * Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. * Occasionally climb or balance, or stoop, kneel, crouch and crawl. * Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. * Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $29k-42k yearly est. Auto-Apply 12d ago

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