Bass Pro Shops jobs in Sevierville, TN

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy's Mission.: Click the link(s) below to see each individual positions full : Sales Team Member Positions: • Outdoor Enthusiast • Sales Team Member Apparel • Sales Team Member Fishing and Hunting • Sales Team Member Footwear • Sales Team Member Sports • Store Cashier • Brand Specialist Logistics/Merchandising/Operations Positions: • Asset Protection Team Member • Custodian • Inventory Control Team Member • Merchandising Team Member • Receiving Team Member Education: High school diploma or general education degree (GED) preferred. Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only) Work Experiences: Previous related work experience preferred. Operating POS equipment, symbol, and telephone preferred. (Cashier Only) In-direct support of people and processes to drive operational excellence and expected sales targets. (Cashier Only) 4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only) CPR and First Responder certification is a plus. (Asset Protection Team Member Only) Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only) Skills: Excellent customer service orientation. Ability to connect, build rapport and engage with our customers that bond with friends, family, and community through the challenge of sports and outdoor pursuits; bilingual a plus. Effective problem solving and communication with customers and team members. Ability to execute multiple tasks with superior organizational skills and detail orientation. Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals. Proficiently use basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form. Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only) Writes routine reports and correspondence (Cashier Only) Working knowledge of inventory software and order processing systems. (Cashier Only) Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping. (Outdoor Enthusiast Only) Must meet federal and state requirements for selling and procession firearms transactions. (Fishing and Hunting Sales Team Member Only) Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). (Fishing and Hunting Sales Team Member Only) Proficiently use equipment such as basic hand tools, receiving and cleaning equipment. Provide prompt, friendly customer service to all team members and customers. Emergency response procedures Strong situational awareness and observation skills Responsibilities: Please see job description for more details. Physical Requirements & Attendance Ability to work flexible schedules such as nights, weekends, and holidays based on business needs. Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Frequently required to walk, reach, and talk. Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull. Constantly lift up to 10 pounds and occasionally lift up to 60 pounds. Constantly stand, handle, use fingers to grasp and use repetitive motions (hands, wrist and fingers). Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus Part time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. The Logistics Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Logistics, which includes Merchandising, Logistics and Receiving. It directs and coordinates activities through subordinate team leads and other employees. It is a leadership position and is expected to effectively drive the overall performance of the store and store Logistics through the effective supervision, communication and coordination of the team members. Through this important work, the Logistics Manager leads the team and rives the goals that directly impact customer satisfaction, store profitability, and Academy's Purpose.Job Description: Education: Bachelor's degree in related field preferred. Work Experiences: At least three years of relevant work experience required. Demonstrated success in leading overall departments of up to 40 people to drive operational excellence and sales targets. Other Requirements: Must meet federal and state requirements for selling and processing firearms transactions Must meet requirements to qualify to obtain/maintain FOID card (Illinois only) Skills: Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members. Excellent customer service orientation. Effective problem solving and communication with customers and team members. Strong business acumen with an understanding of business implications of decisions, knowledge of market and competition and an orientation to profitability and established targets. Reads, analyzes and interprets general business periodicals, professional journals, technical procedures, or governmental regulations. Speaks clearly, positively and persuasively and demonstrates active listening in a variety of situations with team members, customers, business partners and the general public. Writes reports, business correspondence and procedure manuals. Effectively presents information and responds to questions from groups of team members, business partners, customers and the general public. Applies common sense understanding and reasoning to make appropriate, timely decisions. Working knowledge of inventory software, order processing systems, payroll systems and Microsoft Office products such as Word and Excel. Proficiently uses basic mathematical computations and applies common sense understanding to carry out instructions in written, oral or diagram form. Key Responsibilities: Overall management responsibility for the execution and operational excellence of the entire store. Management responsibility for store Logistics and actively participates in the personnel decisions of team members, including, but not limited to, employee selection, training, discipline, termination and development. Provides departmental direction and daily supervisory oversight to Logistics and Merchandising Team Leads, and to Merchandising and Receiving Team Members to ensure execution of weekly merchandising, marketing and receiving plans. Develops and implements strategy for achieving weekly and monthly operational goals and completing tasks assigned to the store. This includes the development, analysis and implementation of the staffing, training, payroll hours and scheduling of team members. Manages workforce productivity, efficiency and process improvement projects and initiatives. Responsible for holding team members accountable for compliance with established sales, safety and security practices and procedures in conjunction with local, state and federal regulations. Ensures the completion of departmental zoning and adherence to department, store and Company standards. Responsible for supervising the execution of various assignments as delegated by the Store Director in Playbook. Actively participates in floor walks with Regional Vice President, District Manager, and Store Director and creates an implementation plan to make changes based on feedback provided in store walks. Audits firearm sales in compliance with federal and state law, including properly completing ATF Form 4473 and conducting background checks, and signs off as final approver. Required to complete Firearms Sales Certification training. Required to complete Power Industrial Truck Certification training. Successful completion of Academy Leadership University. Provides supervisory oversight to the team member talent lifecycle including hiring, onboarding, developing and coaching team members. Required to learn, understand and enforce company policies, procedures and safety rules. Adheres to company work hours, policies, procedures and rules applicable to management-level employees. Duties may change and Logistics Manager may be required to perform other duties as assigned. Physical Requirements & Attendance Regularly required to talk or hear; frequently required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. Occasionally climb or balance, or stoop, kneel, crouch and crawl. Occasionally lift and/or move up to 25 pounds and frequently lift and/or move up to 10 pounds. Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Pump gas Complete daily tour and inspection Fill out incident and security reports Clean up fuel spills and complete Fuel Spill Report Recover displays; maintain cleanliness of department Perform cashier functions Answer telephones Comply with corporate policies Comply with all safety guidelines and standards Promote and follow company initiatives Maintain knowledge of emergency plans numbers and procedures Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential job functions of this position with or without reasonable accommodation Qualifications MINIMUM Familiarity with industry/technical terms and processes Ability to work in a fast-paced environment Ability to work without direct supervision DESIRED Any related experience Knowledge of company policies, procedures, and organizational structure

Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Excellent oral/written communication skills * Ability to handle stressful situations * Knowledge of basic math (counting, addition, subtraction) Desired * High School Diploma or GED * Any produce or retail experience * Any management experience * Second language (speaking, reading and/or writing) * Promote trust and respect among associates, with a positive attitude; communicate company, department, and job specific information to associates * Establish department performance goals and empower associates to meet or exceed targets through teamwork * Ensure orders are put up in a timely manner, working backstock, rotating product and replenishing throughout the day * Train and develop associates on their job performance and participate in the performance appraisal process * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products * Inform customers of produce specials and offer product samples to help customers discover new items * Ensure merchandising standards are being followed; review/inspect products for quality and freshness and take appropriate action * Create and execute sales promotions in partnership with store management * Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department * Ensure in-stock behaviors are being executed daily * Implement the period promotional plan for the department * Ensure hourly conditioning is taking place so products are kept fresh and displays are clean * Make certain that backroom and prep areas are clean and 5s practices are being executed * Ensure a good close is being executed in order to achieve morning readiness * Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO) * Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained * Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents * Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud * Adhere to all local, state and federal laws, and company guideline * Must be able to perform the essential job functions of this position with or without reasonable accommodation

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring a fast, friendly customer service, to be able to navigate the abundance of choices Academy has to offer, in addition to impacting customer satisfaction, store profitability, and Academy's Mission. : Click the link(s) below to see each individual positions full : Sales Team Member Positions: * Outdoor Enthusiast * Sales Team Member Apparel * Sales Team Member Fishing and Hunting * Sales Team Member Footwear * Sales Team Member Sports * Store Cashier * Brand Specialist Logistics/Merchandising/Operations Positions: * Asset Protection Team Member * Custodian * Inventory Control Team Member * Merchandising Team Member * Receiving Team Member Education: * High school diploma or general education degree (GED) preferred. * Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only) Work Experiences: * Previous related work experience preferred. * Operating POS equipment, symbol, and telephone preferred. (Cashier Only) * In-direct support of people and processes to drive operational excellence and expected sales targets. (Cashier Only) * 4+ years of personal experience with the outdoors hobbies, interests and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only) * CPR and First Responder certification is a plus. (Asset Protection Team Member Only) * Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only) Skills: * Excellent customer service orientation. * Ability to connect, build rapport and engage with our customers that bond with friends, family, and community through the challenge of sports and outdoor pursuits; bilingual a plus. * Effective problem solving and communication with customers and team members. * Ability to execute multiple tasks with superior organizational skills and detail orientation. * Read, interpret and follow documents such as safety rules, operation and maintenance instructions, plan-o-grams and procedure manuals. * Proficiently use basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form. * Operate and coach others on the use of POS equipment, symbol and telephone (Cashier Only) * Writes routine reports and correspondence (Cashier Only) * Working knowledge of inventory software and order processing systems. (Cashier Only) * Passionate and well-versed in the variety of outdoors hobbies, interests and skill sets such as fishing, hunting, competitive shooting, and camping. (Outdoor Enthusiast Only) * Must meet federal and state requirements for selling and procession firearms transactions. (Fishing and Hunting Sales Team Member Only) * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). (Fishing and Hunting Sales Team Member Only) * Proficiently use equipment such as basic hand tools, receiving and cleaning equipment. * Provide prompt, friendly customer service to all team members and customers. * Emergency response procedures * Strong situational awareness and observation skills Responsibilities: * Please see job description for more details. Physical Requirements & Attendance * Ability to work flexible schedules such as nights, weekends, and holidays based on business needs. * Acceptable level of hearing and vision to perform job duties * Adhere to company work hours, policies, procedures and rules governing professional staff behavior * Frequently required to walk, reach, and talk. * Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull. * Constantly lift up to 10 pounds and occasionally lift up to 60 pounds. * Constantly stand, handle, use fingers to grasp and use repetitive motions (hands, wrist and fingers). * Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus Part time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist department manager in achieving sales and profit goals established for the department, and monitor and control all established quality assurance standards. Work closely with the Deli/Baker Merchandising team, as well as the Deli/Bakery department to create an environment that is engaging to customers. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Minimum Position Qualifications: Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Desired Previous Job Experience High school education or equivalent Comparable Retail experience Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Offer product samples to help customers discover new items or products they inquire about Inform customers of Cheese Shop specials Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink Measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment Adequately prepare, package, label and inventory ingredients in merchandise Check product quality to ensure freshness. Review "sell by" dates and take appropriate action Label, stock and inventory department merchandise Report product ordering/shipping discrepancies to the department manager Understand the store's layout and be able to locate products when requested by customer Stay current with present, future, seasonal and special ads Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory Adhere to all food safety regulations and guidelines Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents Report all safety risks or issues and illegal activity, including: robbery, theft or fraud to store management Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential functions of this position with or without reasonable accommodation

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM Excellent customer service skills DESIRED Any previous comparable experience Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Collaborate with associates and promote teamwork to help achieve company/store goals Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink Recommend coffee shop items to customers to ensure they get the products they want and need Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise Check product quality to ensure freshness; review “sell by” dates and take appropriate action Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer Label, stock and inventory department merchandise Report product ordering/shipping discrepancies to the department manager Stay current with present, future, seasonal and special ads Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation

Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - High School Diploma or GED - Basic computer skills - Excellent administrative, communication, and organizational skill with high attention to detail - Basic math skills (i.e., counting, addition, and subtraction) - Ability to work cooperatively in a fast-paced, team-based environment - Excellent customer service, organizational, and task-management skills Desired - Any previous experience in retail, customer service, or healthcare - Knowledge of infection control practices - Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation - Greet any customers or potential patients while in the front area or near the clinic - Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection - Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope) - Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow - Complete the registration process, placing the patient under the respective scheduler book for the provider on duty - Verify the patient or responsible party's identity using a government-issued source - Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR - Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR - Scanning all appropriate documents or alert the provider if they need to complete the scanning - Escort the patient to the exam room and determine the patient's chief complaint - Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies - Continue to process the patients in the waiting following appropriate clinic flow - Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods - Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy - Participate in and prepare for off-site events as needed - Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping - If a float: Travel to designated clinics within a specified geographic area - Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider - Must be able to perform the essential job functions of this position with or without reasonable accommodation

WORK EXPERIENCE: At least five years of management experience in a complex, large format store EDUCATION: Bachelor's degree in relevant field of study or equivalent years of related work experience required ATTENDANCE: Regular attendance required. SKILLS & ABILITIES: Leadership skills to inspire, lead and manage a large retail organization Customer service skills to train store associates Entrepreneurial skills to diagnose and capture sales opportunities Operational and execution skills to manage store supply chain, maintenance and other activities Employee relations expertise to drive associate recruitment and retention Ability to interpret and communicate policies and initiatives to store associates to drive execution Financial planning and budgeting experience to achieve financial objectives Ability work flexible hours such as evenings, weekends, and holidays as necessary Ability to travel periodically to assist in other stores as needed SOME DUTIES: Primary Objective: Provide leadership to a store in order to achieve customer service, associate engagement and profitability goals. Oversees an assigned store to inspire and lead associates while driving sales Drives customer service through leading by example and providing hands on customer service training Serves as the primary communication channel to store associates on policies, procedures and sales opportunities Conveys Academy's entrepreneurial and sales oriented culture to capture and preserve market share Maximizes employee retention through utilization of best practices in hiring and mentoring Manages store operations including supply chain, merchandising, maintenance, inventory control, loss prevention, treasury and risk management Drives in-store training processes to provide excellent customer service, associate product knowledge, process understanding and risk management Provides strategic regional merchandise insights to Academy's merchant organization from personal insights and customer feedback Drives store profitability by driving sales and managing expenses including payroll, maintenance, shrink and other controllable expenses Provides strategic insights on regional attributes related to competition, economic trends, marketing opportunities and other variables Participates in Academy's budgeting process by assisting in the development of sales objectives Oversees the performance management and career-pathing process for assigned store to ensure career development goals are met Fosters Academy's community involvement to drive sales and customer awareness Champions Omnichannel initiatives to drive in-store customer service and online sales Partners with marketing team to drive customer traffic through grass roots and localized marketing Develops, coordinates and delivers performance evaluations and career-pathing objectives for store associates Stays abreast of retail trends Required to learn company policies and procedures Required to learn company safety rules Duties may change and associates may be required to perform other duties as assigned. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Be actively enrolled in a US school of pharmacy * Hold a current state issued Pharmacy Intern license * Promote trust and respect among associates. * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. * Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers. * Provide drug counseling to customers. * Assist with over the counter medications recommendations. * Be able to accurately input patient and prescription information into the pharmacy computer system. * Dispense the correct medication. * Contact prescribers' offices for authorization. * Bag filled prescriptions and deliver to customer accurately. * Process third party insurance information for customers. * Contact insurance companies on the behalf of the customers, if necessary * Facilitate charge purchases for customers. * Accept and interpret oral and written prescriptions accurately for fill/refill. * Clean the department. * Provide immunizations under the supervision of the pharmacist * Compare and check incoming orders. * Stock incoming orders properly. * Return unused medication stock bottles to stock. * Notify management of customer or employee accidents. * Notify pharmacist on duty if they are made aware of a prescription incident. * Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud. * Must be able to perform the essential functions of this position with or without reasonable accommodation

The Kroger Summer Internship Program is a 12-week immersive experience that offers students an opportunity to grow their careers through a variety of focused internship assignments. Our program offers competitive pay, hands-on learning experiences, company exposure to senior leaders, and professional development opportunities. Spend your summer leading projects, refining your professional skills, working alongside industry leaders, and connecting with other students from across the country. Our Retail Management interns have the opportunity to work within the retail divisions, in a program designed to provide overview of store operations, marketing, merchandising, purchasing, supply chain management, financial analysis and human resources. The internship also offers job shadowing with store management, a designated retail project and the experience of working as part of an effective team. Our interns will role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Kroger Co (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status). From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Enrolled in an accredited college or university. * Excellent oral and written communication skills. * Ability to navigate change and respond to challenges with a positive demeanor. * Demonstrate initiative and to work independently, as well as collaboratively, in a team * environment. * Commitment to providing superior customer service. Desired * Commitment to providing customer service * Involvement in leadership and community activities * Ability to analyze and interpret information and apply to business needs * Gain understanding of a favorable customer shopping experience, the importance of associate * engagement in customer service/relations and how to role model the highest level of customer * service. * Gain understanding of how a store manager leads teams in the planning, implementation and * execution of merchandising and operating initiatives. * Gain understanding of how as store manager develops action plans and communications to * store associates. * Training at multiple locations inclusive of retail stores, distribution and/or division office * Complete special assignments, as requested. * Curate a cumulative retail project and present to division leadership. * Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - Any retail experience - Any bakery/cake decorating experience - Ability to handle stressful situations - Knowledge of basic math - Effective communication skills Desired - Second language: speaking, reading and/or writing - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store - Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products - Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment - Recommend bakery items to customers to ensure they get the products they want and need - Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines - Decorate cakes, pastries, cupcakes, cookies and other bakery items - Label, stock, sign, and inventory department merchandise - Report product ordering/shipping discrepancies to the department manager - Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads - Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory - Adhere to all local, state and federal health and civil code regulations - Ensure that all current merchandising, customer service, labor control, expense and supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules are being followed - Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management - Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair - Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud; notify management of customer or employee accidents - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum - High School Diploma or GED - 1 year of Pharmacy Certified Technician experience within the Kroger enterprise - Must be at least 18 years of age - Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team - Self-motivated, able to organize, prioritize, plan and meet deadlines - Proven attention to detail and stellar customer service skills - Excellent communication skills with leaders and peers - Completion of national and/or state registration, certification or license depending upon state requirements - Ability to handle highly confidential information Desired - 1 year or more of previous experience in a management or supervisory role - Support company health and wellness initiatives - Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations - Maintain a current national and/or state registration, certification, or license depending on state requirements - Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement - Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing - Train and mentor new hire technician day-to-day training and support for pharmacy associates - Encourage, monitor and assist new techs through the technician training program - Ensure execution of department standards by leading by example and delegating as necessary - Serve as the primary representative for store-wide meetings/huddles - Help create and manage scheduling and station rotation for the hourly staff per labor forecasts - Complete the PIC Assistant process walk - Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist - Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation - Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate - Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management - Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud - Administer immunizations where applicable by state law - Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM Proven supervisory experience Ability to read shelf tags Basic knowledge of computers Excellent oral/written communication skills Basic math skills (i.e., counting, addition, and subtraction) Self-directed, ability to execute projects with minimal supervision DESIRED Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed Perform responsibilities required of selectors and customer attendants as needed per company guidelines Train all functions and duties of the selector and customer attendant roles Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable Assist with scheduling to meet operational and associates' needs Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants Print and distribute order labels, including orders for perishable departments Troubleshoot e-Commerce equipment and devices Maintain level of supplies needed to perform necessary duties Maintain organization and cleanliness of staging areas and equipment Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager Perform required opening and closing procedures Learn and implement process improvements as directed by division or enterprise e-Commerce team Provide feedback on team members daily performance and annual performance reviews Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. Minimum Position Qualifications: Customer Service skills Effective communication skills Desired Previous Job Experience Retail Experience is preferred but not necessary Essential Job Functions: · Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at check out for customers · Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged. · Courtesy Clerk/Grocery Bagger follows best practices for bagging items in various types of bags (reusable/plastic/paper). · Associate will assist in removing customer's merchandise from bottom of bascart for checkout. · Courtesy Clerk/Grocery Bagger will offer to help customers with loading bags into their car. · Perform basic shelf conditioning. · Inform customers of grocery specials. · Return merchandise to store shelves. · Gather bascarts and return them to designated areas. · Clean spills, collect and pick up trash inside store and parking lot. · Clean all areas inside and outside of store. · Handle and assemble seasonal merchandise. · Understand the store's layout, locate products, and conduct price checks for cashiers. · Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management. · Adhere to all food safety regulations and guidelines. · Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. · Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store · Adhere to all local, state and federal laws, and company guidelines. · Ability to work cooperatively in high paced and sometimes stressful environment. · Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. · Ability to act with honesty and integrity regarding customer and business information. · Ability to follow directions and seek assistance when necessary to resolve customer and business issues. · Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults. · Must be able to perform the essential functions of this position with or without reasonable accommodation.

Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum - Excellent oral/written communication skills - Ability to handle stressful situations - Knowledge of basic math (counting, addition, subtraction) Desired - High School Diploma or GED - Any produce or retail experience - Any management experience - Second language (speaking, reading and/or writing) - Promote trust and respect among associates, with a positive attitude; communicate company, department, and job specific information to associates - Establish department performance goals and empower associates to meet or exceed targets through teamwork - Ensure orders are put up in a timely manner, working backstock, rotating product and replenishing throughout the day - Train and develop associates on their job performance and participate in the performance appraisal process - Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products - Inform customers of produce specials and offer product samples to help customers discover new items - Ensure merchandising standards are being followed; review/inspect products for quality and freshness and take appropriate action - Create and execute sales promotions in partnership with store management - Inform and educate department associates about current, upcoming and special in-store promotions, especially promotions that affect the department - Ensure in-stock behaviors are being executed daily - Implement the period promotional plan for the department - Ensure hourly conditioning is taking place so products are kept fresh and displays are clean - Make certain that backroom and prep areas are clean and 5s practices are being executed - Ensure a good close is being executed in order to achieve morning readiness - Plan and organize the inventory process, maintain an awareness of inventory/stocking conditions, note any discrepancies, train department associates on inventory/stocking and Computer Assisted Ordering (CAO) - Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained - Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents - Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud - Adhere to all local, state and federal laws, and company guideline - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM Excellent customer service skills DESIRED Any previous comparable experience Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products Collaborate with associates and promote teamwork to help achieve company/store goals Prepare beverage selections to recipe and standards and to customer's requests using proper equipment; tender transactions using company best practices Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink Recommend coffee shop items to customers to ensure they get the products they want and need Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise Check product quality to ensure freshness; review “sell by” dates and take appropriate action Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer Label, stock and inventory department merchandise Report product ordering/shipping discrepancies to the department manager Stay current with present, future, seasonal and special ads Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM High School Diploma or GED Must be 18 years old Ability to handle highly confidential information Meets minimum state requirements to perform the functions related to the position DESIRED Any previous comparable experience Any equivalent experience of a pharmacy clerk EPRN familiarity Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management Understand and perform ordering functions with primary and secondary wholesalers Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies Maintain departmental standards including keeping clean and organized work stations and customer waiting areas Count, measure and prepare specified product using company best practices Complete billing procedures adequately to assure best value to the customer and the company Answer phone and triage calls and answer inquiries as appropriate Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same Support company health and wellness initiatives Put away legend orders, including Central Fill deliveries Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! MINIMUM * Proven supervisory experience * Ability to read shelf tags * Basic knowledge of computers * Excellent oral/written communication skills * Basic math skills (i.e., counting, addition, and subtraction) * Self-directed, ability to execute projects with minimal supervision DESIRED * Any experience in a production-oriented environment or warehouse environment, stocking shelves, or cashier experience * Meet/exceed customer expectations for ease of shopping, variety, freshness and cleanliness * Ensure team members are adhering to local, state and federal laws, food safety procedures and company guidelines are followed * Perform responsibilities required of selectors and customer attendants as needed per company guidelines * Train all functions and duties of the selector and customer attendant roles * Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is unavailable * Assist with scheduling to meet operational and associates' needs * Maintain the intake of customer orders and distribute and assign work to selectors and customer attendants * Print and distribute order labels, including orders for perishable departments * Troubleshoot e-Commerce equipment and devices * Maintain level of supplies needed to perform necessary duties * Maintain organization and cleanliness of staging areas and equipment * Report pricing, scanning, item location discrepancies and invalid temperature types to the store e-Commerce manager * Perform required opening and closing procedures * Learn and implement process improvements as directed by division or enterprise e-Commerce team * Provide feedback on team members daily performance and annual performance reviews * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation