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Team Leader jobs at Bass Pro Shops - 32 jobs

  • Firearms Team Lead - Full Time

    Bass Pro Shops 4.3company rating

    Team leader job at Bass Pro Shops

    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily direction to the associates within the department. Prepares to-do / Task lists. Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. Insures a pleasant and productive shopping experience for all customers. Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate opportunities with GSM / DM and HR Manager. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or equivalent Experience: 2 to 4 years in Retail Sales Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Occasionally ascend or descend ladders, stairs, ramps, etc. Constantly communicate with others to exchange information Occasionally repeat motions that may include the wrists, hands and/or fingers Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally work in tight and confined spaces Occasionally work in noisy environments INDEPENDENT JUDGEMENT : Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Cabela's
    $30k-41k yearly est. Auto-Apply 56d ago
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  • Apparel Team Lead - Full Time

    Bass Pro Shops 4.3company rating

    Team leader job at Bass Pro Shops

    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily direction to the associates within the department. Prepares to-do / Task lists. Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. Insures a pleasant and productive shopping experience for all customers. Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate opportunities with GSM / DM and HR Manager. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or equivalent Experience: 2 to 4 years in Retail Sales Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Occasionally ascend or descend ladders, stairs, ramps, etc. Constantly communicate with others to exchange information Occasionally repeat motions that may include the wrists, hands and/or fingers Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally work in tight and confined spaces Occasionally work in noisy environments INDEPENDENT JUDGEMENT : Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Starting Pay Rate: $18.00 - $20.75 Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Cabela's
    $18-20.8 hourly Auto-Apply 22d ago
  • CUSTOMER SVC/DEPT LEADER

    Kroger 4.5company rating

    Columbus, OH jobs

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Effective communication skills * Knowledge of basic math (counting, addition, and subtraction) * Ability to handle stressful situations * Retail or Customer Service experience * Promote trust and respect among associates. * Communicate company, department, and job specific information to associates. * Collaborate with associates and promote teamwork to help achieve company/store goals. * Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. * Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. * Monitor and control supply expenses for the department. * Manage cash control, sales and cash items and records for the store. * Manage the scheduling of Front-end associates to provide adequate department coverage. * Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. * Develop and implement a department business plan to achieve desired results. * Create and execute sales promotions in partnership with store management. * Implement the period promotional plan for the department. * Stay current with present, future, seasonal and special ads. * Monitor and control expenses for the department. * Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. * Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs. * Plan, organize and supervise the inventory process. * Train department associates on inventory/stocking and Computer Assisted Ordering. * Adhere to all food safety regulations and guidelines. * Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. * Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. * Notify management of customer or employee accidents. * Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. * Oversee and manage the efficient operations of all functions and activities of the Front-end. * Adhere to all local, state and federal laws, and company guidelines. * Assists management in the supervision and coaching of front end associates in the performance of their duties. * Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $87k-140k yearly est. Auto-Apply 60d+ ago
  • CUSTOMER SVC/DEPT LEADER

    Kroger 4.5company rating

    Columbus, OH jobs

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all day-to-day functions, duties and activities for the Front-end department. Responsible for the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Minimum Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Ability to handle stressful situations Retail or Customer Service experience Promote trust and respect among associates. Communicate company, department, and job specific information to associates. Collaborate with associates and promote teamwork to help achieve company/store goals. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Monitor and control supply expenses for the department. Manage cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Develop and implement a department business plan to achieve desired results. Create and execute sales promotions in partnership with store management. Implement the period promotional plan for the department. Stay current with present, future, seasonal and special ads. Monitor and control expenses for the department. Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory. Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs. Plan, organize and supervise the inventory process. Train department associates on inventory/stocking and Computer Assisted Ordering. Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Oversee and manage the efficient operations of all functions and activities of the Front-end. Adhere to all local, state and federal laws, and company guidelines. Assists management in the supervision and coaching of front end associates in the performance of their duties. Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $87k-140k yearly est. Auto-Apply 60d+ ago
  • DISTRIBUTION/SUPERVISOR

    Kroger 4.5company rating

    Delaware, OH jobs

    Responsible for the day-to-day operation of receiving, selection and loading of product and maintaining productivity level for hourly members. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! Minimum * Two or more years of leadership experience * Highly motivated, energetic and capable to address issues with a strong sense of urgency. * Strong analytical skills, with the ability to report and recommend solutions to challenges. * Strong communication skills both verbal and written. * Proficiency in Mirco Soft computer software (MS Word and Excel, especially) Desired * 2-5 years supervisory experience * High School or greater educational * Knowledge of W.M.S or W.I.N. is desirable * Communicate with fellow supervisors and Production Manager on daily operational activities. * Manage and promote safety and sanitation in all areas. * Plan production/staffing need on a daily, weekly, period basis. * Work hand in hand with all other areas to maximize productivity and performance. * Monitor and meet all order accuracy requirements/expectations. * Conduct meetings with hourly associates. * Oversee the Human Resources records for all associates. * Help develop and train hourly associates. * Generate distribution/service center productivity reports regarding labor standards, and accounts for all labor hours, adhering to budget requirements and works toward obtaining objectives and divisional goals * Must be flexible and available to work any schedule within in a 7 day per week and 24 hour per day operation. * Supervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback to direct reports. * Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $56k-100k yearly est. Auto-Apply 25d ago
  • DISTRIBUTION/SUPERVISOR

    Kroger 4.5company rating

    Delaware, OH jobs

    Responsible for the day-to-day operation of receiving, selection and loading of product and maintaining productivity level for hourly members. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum • Two or more years of leadership experience • Highly motivated, energetic and capable to address issues with a strong sense of urgency. • Strong analytical skills, with the ability to report and recommend solutions to challenges. • Strong communication skills both verbal and written. • Proficiency in Mirco Soft computer software (MS Word and Excel, especially) Desired • 2-5 years supervisory experience • High School or greater educational • Knowledge of W.M.S or W.I.N. is desirable Communicate with fellow supervisors and Production Manager on daily operational activities. Manage and promote safety and sanitation in all areas. Plan production/staffing need on a daily, weekly, period basis. Work hand in hand with all other areas to maximize productivity and performance. Monitor and meet all order accuracy requirements/expectations. Conduct meetings with hourly associates. Oversee the Human Resources records for all associates. Help develop and train hourly associates. Generate distribution/service center productivity reports regarding labor standards, and accounts for all labor hours, adhering to budget requirements and works toward obtaining objectives and divisional goals Must be flexible and available to work any schedule within in a 7 day per week and 24 hour per day operation. Supervise and coach direct reports in the performance of their duties; completes performance reviews and provides feedback to direct reports. Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $56k-100k yearly est. Auto-Apply 25d ago
  • LOGISTICS/TEAM LEADER

    Kroger 4.5company rating

    Cincinnati, OH jobs

    Responsible for the efficient flow of merchandise into and out of the distribution center/fulfillment center (DC/FC) by receiving, putting away product, filling store orders and loading outbound product onto trailers while monitoring and ensuring safety, product accuracy and quality. Assist in monitoring workflow, identifying opportunities for improvement and resolving production issues through communication and teamwork. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Minimum Must be at least age 18 2 years of DC/FC experience as a production associate Strong computer skills using operating production system to track production flow Ability to train, coach and develop associates Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to customers, clients and team members Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions Ability to work through problems involving a few concrete variables in standardized situations Accuracy and a high attention to detail Ability to meet production standards Ability to work within set timeframes and fixed deadlines Desired High school education or general education degree (GED) Prior coaching, team lead and/or training experience Work as a team leader to assist in all DC or FC functionality Execute team lead duties within established engineered labor standards Identify and troubleshoot production issues and communicate to supervision for resolution Assist supervisors in assigning resources Provide training and lead daily huddles and other team meetings Coach/direct team members in the performance of their duties; provide frequent feedback Operate industrial equipment in a safe/efficient manner Verify/keep records on incoming shipments and route records to processing areas Select orders according to preferred methods Follow voice commands and/or read orders to ascertain whether the correct case number and quantity of merchandise has been selected Obtain merchandise from bins/shelves/pick slots Build pallets and sort merchandise Wrap completed store orders and submit orders to shipping Load shipments onto trucks in a safe/efficient manner Complete outbound product paperwork Use power lift equipment to move incoming merchandise from the receiving area to the proper location in the warehouse Separate and move pallets Replenish order selection locations Learn to operate special, job-specific equipment, machinery and/or tools Maintain flexibility to work weekends, nights, overtime and holidays on a regular basis Must be able to perform the essential functions of this position with or without reasonable accommodation
    $60k-96k yearly est. Auto-Apply 1d ago
  • Store Team Lead

    Academy Sports + Outdoors 4.1company rating

    Boardman, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.: Click the link(s) below to see each individual positions full : • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Store Team Lead

    Academy Sports & Outdoors, Inc. 4.1company rating

    Boardman, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose. : Click the link(s) below to see each individual positions full : * Logistics Team Lead * Operation Team Lead * Store Inventory Control Team Lead * Store Merchandising Team Lead * Sales Team Lead Softlines * Sales Team Lead Hardlines Education: * High school diploma or general education degree (GED) preferred. Work Experiences: * At least two years of relevant work experience required. * In-direct support of people and processes to drive operational excellence and expected sales targets. * Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: * Excellent customer service orientation; an effective problem solver and communicator with customers and team members. * Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. * Prepare routine reports and correspondence. * Apply common sense understanding to carry out instructions furnished in written, oral or diagram form * Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: * Please see job description for more details. Other Requirements (Excluding Lead Cashier): * Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). * Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance * Acceptable level of hearing and vision to perform job duties * Adhere to company work hours, policies, procedures and rules governing professional staff behavior * Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. * Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. * Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • KPP/SR LEADER OF CLIENT SERVICES & ACCOUNT MANAGEMENT

    Kroger 4.5company rating

    Cincinnati, OH jobs

    Perform overall management of relationships supporting Kroger Prescription Plan (KPP) clients and customers. Proactively develop strong partnerships with clients to maximize loyalty and to ensure compelling client testimonials and endorsements while making decisions based on conclusions guided by precedent and working within the limits of established policies. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum - Bachelor's Degree business, healthcare or related discipline or equivalent work experience - 5+ years of experience in direct account or client relationship management in the PBM industry - Able to anticipate customer needs, build partnerships, build effective teams, excellent communication skills and presentation skills - Involves others to accomplish individual and team goals, drives for results, sets clear expectations and milestones, reviews progress and acts decisively Desired - Master's Degree of Business Administration - Nationally Certified Pharmacy Technician - Plan strategically and directs all account management team activities to ensure that client service is maintained at the highest level of quality, productivity, and integrity - Work closely to support KPP operations team to facilitate service delivery, quality control, and issue resolution between the client and KPP - Provide direct account management services to key clients serving as the chief liaison - Provide strategic leadership to the client services team; training and development, performance evaluation and reviews, performance management, discipline, etc. - Lead the client services team in order to enhance and build upon existing relationships resulting in client retention and add-on business as a key member of the PBM leadership team - Apply industry knowledge to ensure customers have the best products for their needs - Quickly solving and working with clients on resolutions to problems that may arise - Keep up with current and possible future policies, practices, innovations, and trends in the organization and the marketplace - Support development and implementation of department policies and procedures as needed; ensure associates understand and meet all requirements - Monitor client satisfaction ratings - Develop and communicate performance metrics; evaluate performance and provide direction, mentoring, coaching and necessary training to team - Support development and implementation of department policies and procedures; ensure team understands and meet all requirements - Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports - Perform or assist with any operations, as required to maintain workflow and to meet schedules and quality requirements - Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, and policies - Perform other related duties as assigned - Travel up to 25% - Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $105k-136k yearly est. Auto-Apply 60d+ ago
  • Store Team Lead

    Academy Sports + Outdoors 4.1company rating

    Springfield, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.: Click the link(s) below to see each individual positions full : • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Store Team Lead

    Academy Sports + Outdoors 4.1company rating

    North Canton, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.: Click the link(s) below to see each individual positions full : • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Store Team Lead

    Academy Sports & Outdoors, Inc. 4.1company rating

    North Canton, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose. : Click the link(s) below to see each individual positions full : * Logistics Team Lead * Operation Team Lead * Store Inventory Control Team Lead * Store Merchandising Team Lead * Sales Team Lead Softlines * Sales Team Lead Hardlines Education: * High school diploma or general education degree (GED) preferred. Work Experiences: * At least two years of relevant work experience required. * In-direct support of people and processes to drive operational excellence and expected sales targets. * Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: * Excellent customer service orientation; an effective problem solver and communicator with customers and team members. * Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. * Prepare routine reports and correspondence. * Apply common sense understanding to carry out instructions furnished in written, oral or diagram form * Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: * Please see job description for more details. Other Requirements (Excluding Lead Cashier): * Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. * Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). * Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance * Acceptable level of hearing and vision to perform job duties * Adhere to company work hours, policies, procedures and rules governing professional staff behavior * Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. * Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. * Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Store Team Lead

    Academy Sports + Outdoors 4.1company rating

    Zanesville, OH jobs

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth. At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.: Click the link(s) below to see each individual positions full : • Logistics Team Lead • Operation Team Lead • Store Inventory Control Team Lead • Store Merchandising Team Lead • Sales Team Lead Softlines • Sales Team Lead Hardlines Education: High school diploma or general education degree (GED) preferred. Work Experiences: At least two years of relevant work experience required. In-direct support of people and processes to drive operational excellence and expected sales targets. Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Skills: Excellent customer service orientation; an effective problem solver and communicator with customers and team members. Read, interpret and follow documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals. Prepare routine reports and correspondence. Apply common sense understanding to carry out instructions furnished in written, oral or diagram form Working knowledge of inventory software, order processing systems, Microsoft Office products such as Word and Excel. Responsibilities: Please see job description for more details. Other Requirements (Excluding Lead Cashier): Must meet federal and state requirements for selling and processing firearms transactions, in applicable roles. Must meet requirements to qualify to obtain/maintain FOID card (Illinois only). Required to complete Firearms Sales Certification Training, in applicable roles. Physical Requirements & Attendance Acceptable level of hearing and vision to perform job duties Adhere to company work hours, policies, procedures and rules governing professional staff behavior Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds. Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up to 21 to 40 pounds. Occasionally required to sit, climb, balance and lift 41 to 60 pounds. Full time Equal Employment Opportunity Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
    $21k-28k yearly est. Auto-Apply 60d+ ago
  • Men's & Camo Apparel Team Lead

    Bass Pro Shops 4.3company rating

    Team leader job at Bass Pro Shops

    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. ESSENTIAL FUNCTIONS: Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily direction to the associates within the department. Prepares to-do / Task lists. Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. Insures a pleasant and productive shopping experience for all customers. Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate opportunities with GSM / DM and HR Manager. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or equivalent Experience: 2 to 4 years in Retail Sales Supervisory experience is a plus KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Occasionally ascend or descend ladders, stairs, ramps, etc. Constantly communicate with others to exchange information Occasionally repeat motions that may include the wrists, hands and/or fingers Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally work in tight and confined spaces Occasionally work in noisy environments INDEPENDENT JUDGEMENT : Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Bass Pro Shops
    $30k-41k yearly est. Auto-Apply 4d ago
  • Used Firearms Team Lead

    Bass Pro Shops 4.3company rating

    Team leader job at Bass Pro Shops

    The Team Lead operates a business within a business. Their responsibilities are, but not limited to, the daily operations of the used firearms business. This includes three phases of business: buying, selling, and firearms customer service. This position initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer. The Team Lead focuses on creating a fair-trade environment focusing on a customer-satisfaction selling culture. Thus, reaching monthly sales goals in order to achieve maximum profit through buying, selling, and trading pre-owned firearms. ESSENTIAL FUNCTIONS: Evaluates and appraises used firearms exhibiting knowledge of fair market values, professional negotiation skills, research, and a high degree of firearms identification knowledge. The Team Leader is in control of used firearm inventory and must obtain the highest % margin based on negotiated acquisition. Initiates all 4473 forms with customers and is responsible for conducting the final check of applicable company, state, and federal forms prior to a firearm being transferred to the customer. Maintains inventory through daily buying and cultivating leads for potential buying of gun collections outside of the store, along with awareness of local auctions, estate sales, and any other avenue of supply. Complies with all Local, State, and Federal firearms regulations as an employee of an ATF FFL licensed dealer. Conducts monthly ATF compliance audits and company required audits. Merchandises used firearms and is proactive in the arrangement of merchandise. Partners with Internet Specialist recommending to post those firearms that will achieve the highest potential margin and sell quickly. Interacts and communicates with Regional Gun Library Managers and the corporate used firearm merchandising team. Train and educate Outfitters on acquiring and disposing of used firearms, current sales trends, policy and procedure updates and changes, negotiation skills, providing resources to properly identify used firearm values, and other educational aspects of the used firearm business. 5% Participate in ongoing training including, but not limited to firearms and shooting product information, diverse shooting discipline awareness, systems training, compliance related training, and selling skills / techniques. Provide highest quality customer service on the sales floor and assisting with customer phone calls, when developing relationships with customers in answering questions about their firearm, quoting a price for their firearm or a retail price of firearms and when responding and handling customer issues by using good judgment and logic in solving problems and making decisions within the job scope. ALL OTHER DUTIES AS ASSIGNED. EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or equivalent experience Experience: 2-4 years experience KNOWLEDGE, SKILLS AND ABILITY: Must be 21 years of age Safely handle firearms Knowledge of purchasing firearms by either working in the firearms industry or collecting firearms Good understanding of retail and a knowledge of computers Background in current firearms models Able to appraise and know the marketable value of used firearms Must have a great work ethic and ability to multi task TRAVEL REQUIREMENTS: Local travel to purchase used firearms out of store PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Constantly communicate with others to exchange information Constantly repeat motions that may include the wrists, hands and/or fingers Constantly assess the accuracy, neatness, and thoroughness of the work assigned Light work that includes constantly lifting and moving objects up to 20 pounds, occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally ascend or descend ladders, stairs, step stools, etc. Occasionally operate machinery and/or power tools Occasionally work in noisy environments INDEPENDENT JUDGEMENT : Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Bass Pro Shops
    $30k-39k yearly est. Auto-Apply 36d ago
  • e-COMMERCE SUPERVISOR -D2

    Kroger 4.5company rating

    Dayton, OH jobs

    Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: * A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. * Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. * Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. * Valuable associate discounts on purchases, including food, travel, technology and so much more. * Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. * Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page! MINIMUM * High School Diploma or GED * Any proven supervisory experience * Any prior experience in the selection and hiring process * Strong organization skills * Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day * Must be able to stand for extended periods of time and/or walk constantly * Ability to stoop, kneel, or crouch several times per hour * Proficient in Microsoft Office * Excellent oral/written communication skills * Strong leadership skills DESIRED * Bachelor's Degree * Any experience with and knowledge of Point of Sale (POS) * Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness * Interview, select and hire candidates to staff the on-line shopping department * Meet the demands of product flow and create schedules according to guidelines * Develop associates to meet the productivity standards and certify associates once they meet or exceed goals * Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines * Train associates on all functions and duties of the order selector and customer attendant roles * Lead team in the planning, implementation and execution of e-Commerce's initiatives * Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales * Assist in the analysis and response to the competitive landscape * Ensure orders are filled with products requested or comparable substitute in a timely and effective manner * Execute best practices to determine appropriate substitutions in the event of an out of stock * Follow processes for streamlining collection of orders, products, checkouts and delivery * Report inventory issues such as out of stock items to department heads in a timely manner * Troubleshoot equipment and devices for e-Commence department * Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs * Report all issues with item shelf allocation to division KOMPASS team * Monitor and control expenses for the department * Ensure preventative maintenance is being performed on all equipment in the department * Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports * Ability to work cooperatively in high paced and sometimes stressful environment * Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner * Ability to act with honesty and integrity regarding customer and business information * Ability to follow directions and seek assistance when necessary to resolve customer and business issues * Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults * Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $28k-40k yearly est. Auto-Apply 3d ago
  • Team Lead - Firearms

    Bass Pro Shops 4.3company rating

    Team leader job at Bass Pro Shops

    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities ESSENTIAL FUNCTIONS: Supports GSM / DM in leadership of firearm sales and compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms Provides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards within the firearms department Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily direction to the associates within the department. Prepares to-do / Task lists. Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. & maintain all plan-o-grams as set by the Corporate Office. Insures a pleasant and productive shopping experience for all customers. Assists the GSM / DM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment. Resolves customer and associate opportunities with GSM / DM and HR Manager. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.). Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. Assists the GSM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items. Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates. Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or Equivalent Experience: 2 to 4 Years in Retail Sales Supervisor experience a plus KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions, and percentages Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Constantly stand and/or walk during shift Occasionally ascend or descend ladders, stairs, ramps, etc. Constantly communicate with others to exchange information Occasionally repeat motions that may include the wrists, hands and/or fingers Occasionally operate machinery and/or power tools Occasionally operate motor vehicles or heavy equipment Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed) Occasionally work in tight and confined spaces Occasionally work in noisy environments INDEPENDENT JUDGEMENT : Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Bass Pro Shops
    $31k-43k yearly est. Auto-Apply 60d+ ago
  • e-COMMERCE SUPERVISOR -D2

    Kroger 4.5company rating

    Blue Ash, OH jobs

    Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired sales objectives, goals and budgets. Responsible for staffing the department and developing associates to achieve desire results. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM High School Diploma or GED Any proven supervisory experience Any prior experience in the selection and hiring process Strong organization skills Must be able to lift up to 25 pounds frequently and up to 50 pounds several throughout the day Must be able to stand for extended periods of time and/or walk constantly Ability to stoop, kneel, or crouch several times per hour Proficient in Microsoft Office Excellent oral/written communication skills Strong leadership skills DESIRED Bachelor's Degree Any experience with and knowledge of Point of Sale (POS) Ensure that the store e-Commerce department meets/exceeds customer expectations for ease of shopping, variety, freshness and cleanliness Interview, select and hire candidates to staff the on-line shopping department Meet the demands of product flow and create schedules according to guidelines Develop associates to meet the productivity standards and certify associates once they meet or exceed goals Confirm that associates are following local, state, and federal laws in addition to all food safety procedures and company guidelines Train associates on all functions and duties of the order selector and customer attendant roles Lead team in the planning, implementation and execution of e-Commerce's initiatives Achieve/exceed weekly, period, annual sales, wage budgets, and other targeted goals including customer satisfaction leading to repeat sales Assist in the analysis and response to the competitive landscape Ensure orders are filled with products requested or comparable substitute in a timely and effective manner Execute best practices to determine appropriate substitutions in the event of an out of stock Follow processes for streamlining collection of orders, products, checkouts and delivery Report inventory issues such as out of stock items to department heads in a timely manner Troubleshoot equipment and devices for e-Commence department Provide feedback to store management team, district manager, field specialist, coordinators and division e-Commerce manager on the effectiveness of operational plans/programs Report all issues with item shelf allocation to division KOMPASS team Monitor and control expenses for the department Ensure preventative maintenance is being performed on all equipment in the department Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports Ability to work cooperatively in high paced and sometimes stressful environment Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Ability to follow directions and seek assistance when necessary to resolve customer and business issues Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults Must be able to perform the essential job functions of this position with or without reasonable accommodation
    $28k-39k yearly est. Auto-Apply 4d ago
  • Lead Power Sports Sales Full-Time

    Bass Pro Shops 4.3company rating

    Team leader job at Bass Pro Shops

    The TMBC Power Sports Sales Lead assists the Marine Group Sales Manager provide daily direction to include merchandise presentation, inventory control, pricing, sales enhancements, sales team training, coaching and support, and customer service experience. Additionally, the role is responsible for performing selling and customer service activities to assist Boat and ATV customers in making informed buying decisions. ESSENTIAL FUNCTIONS: Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. Engage all customers entering the department in a friendly and timely manner. Supports GSM in achievement of Sales, Gross Margin, Inventory Shrinkage and Payroll Goals. Provides daily leadership, direction, and motivation to the Outfitters within the Department including preparation of task lists and appropriate follow up. Meets with potential customers to determine their boating or atv needs. Provide information necessary to allow the customer to make an informed buying decision. Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings. Maintains awareness of advertised items, current pricing structures and promotions. Ensures that all Sales Consultants remain current on and adhere to all selling skills training and direction as well as Tracker Way Certification and yearly re-certification. Works cooperatively with the Service Department to see that delivery to the customer is seamless. Maintains complete confidentiality of all sensitive & personal information. Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition. The integrity and cleanliness of the product will be maintained throughout the day. Generates and manages leads and prospects in provided Customer Relationship Management (CRM) tool daily, specifically entering new customers and conducting / documenting follow up activities and daily tasks with customers before and after the sale. Assists all Sales Consultants with training and application of dealership CRM. Resolves customer and Outfitter opportunities with GSM and HR Manager. Assists the GSM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items, integrity of on-line inventory. Assists the GSM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing; training; planning; assigning and directing work; measuring and evaluating performance; addressing complaints and resolving problems; maintaining a positive, harassment free working environment for all Outfitters. Meets and exceeds pre-determined individual monthly sales goals which will be based on employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc. Achieving company sales goals monthly is required. Assists all sales consultants in the department with the selling process to help meet and exceed individual and company monthly sales goals. ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/QUALIFICATIONS: Minimum Degree Required: High School Diploma or Equivalent Years of experience: 2 - 3 years of supervisory experience, preferably in a Retail or Sales environment. KNOWLEDGE, SKILLS, AND ABILITY: Ability to calculate figures and amounts such as discounts, commissions and percentages Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, Outfitters, customers and the public Ability to conduct meetings and make presentations to small groups Proficiency with PC-based word processing, spreadsheets, data based management and electronic point of sale, inventory management systems, and dealer management systems Demonstrates strong interpersonal skills Ability to establish and maintain effective working relationships with co-workers, Outfitters & customers TRAVEL REQUIREMENTS: N/A PHYSICAL REQUIREMENTS: Regularly: Computer Work, sitting Occasionally: Walking, standing, lifting up to 50 lbs. INDEPENDENT JUDGEMENT : Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary: Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more! Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law. Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************. Bass Pro Shops
    $26k-34k yearly est. Auto-Apply 18d ago

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