BASYS Processing jobs

Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Perform a variety of activities to manage merchant relationships and experiences to deliver profitability and excellent customer service. Responsibilities include auditing accounts, advising on financial information, products, pricing, and processing techniques. Duties & Responsibilities Essential Functions Acts as a transaction processing consultant for merchants, providing alternative processing solutions and options while identifying the advantages and disadvantages of the proposed solutions, to minimize associated costs and risks. Mastery of all tools, knowledge of pricing plans, and retention strategies to serve as an escalated level of support. Demonstrated ability to retain and assist customers, thinking outside the box to identify creative solutions. Applies independent judgment in determining alternate courses of action to best assist merchants. Works with internal BASYS teams to serve as the highest level of support for the merchant. Prompt communication with merchant, partners and internal BASYS teams when issue/request has been received and expected date of resolution. Investigates and resolves matters with third-party business partners, banking partners, merchants and internal departments. Identifies, monitors, and mitigates risk issues per bank and card policy guidelines. Utilizes set scheduled calls to increase retention efforts within portfolio. Additional Responsibilities Consistently meets goals for growth, retention, and customer service. Develops, trains and implements educational programs designed to improve merchant's transaction processing performance. Inspect merchant processing history to recommend/provide solutions to best fit their processing needs (new equipment, different processing plan, etc.) Assist in remediation of outstanding PCI compliance issues. Completes other assigned duties as requested. Requirements Strong collaborator and communicator: you are highly effective at both written and verbal communication and work well with others. Organized and efficient: your work and processes are easily understood by others and completed with thoughtful urgency. Customer-focused: you love speaking with customers, learning about their needs, and providing value. Goal-oriented: you are energized by stretch goals, metrics, and willing to think outside the box to maximize retention and revenue growth. This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. This role is eligible for a bilingual pay differential for eligible languages. Education & Experience Associate s or Bachelor s Degree Preferred A minimum of 3 years experience in a customer service, account management, or relationship management position Strong Communication Skills Required Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Software Quality Assurance Lead, BASYS Processing, Inc., Lenexa, KS Duties: Lead and mentor a team of QA engineers, and testers providing direction, support, and guidance to achieve team objectives. Foster a collaborative and innovative team culture, promoting continuous learning, knowledge sharing, and professional development opportunities. Establish clear goals, expectations, and performance metrics for the QA team, and monitor progress towards achieving them. Lead by example by being hands-on in both manual and automated testing, actively participating in test planning, execution, and reporting. Develop test plans and test cases. Develop Automation test harness and automate tests using internal and open-source tools & infrastructure. Find, isolate, document, regress, and track bugs through to a resolution. Interpret and report testing results and be a vocal proponent for quality in every phase of the development process. Engage with an experienced cross-disciplinary staff to conceive, design, and develop innovative consumer products. Search for better and more efficient test solutions, and an instinct for continuous invention and innovation. Propose improvements to our existing processes and automated tools in order to improve the team s speed, quality and efficiency. Be responsive, flexible and able to succeed within an open collaborative peer environment. Work efficiently and effectively in a fun, fast-paced dynamic team environment. Has hire/fire authority. Requirements: Master s degree in Computer Science, Computer Engineering or related discipline, plus at least four years of related experience, or alternatively, Bachelor s degree in Computer Science, Computer Engineering or related discipline, plus at least six years of related experience. Must have experience in automation development and testing using Postman, and either Playwright 2+ or Cypress 3+ or similar technology. Must have experience in test automation frameworks including Selenium, Cypress, or Playwright, and experience in languages including Java, C#, or JavaScript. Must have experience with security testing methodologies, including OWASP (Open Web Application Security Project) testing principles and tools. Must have experience with GitHub Actions. Must have experience with Android, iOS, or other mobile application development or testing. Telecommuting is permissible within a reasonable commuting distance from the Lenexa, KS office.

Basys is a leading merchant services and payment provider for banks across the country. We are a privately held business that continues to experience exponential growth year after year. As a Sales Director, you will be developing relationships with C-level individuals, CFOs, VPs, and Controllers at Financial Institutions; engaging them in partnerships around their merchant services; and completing and closing contracts framing these partnerships Duties & Responsibilities Essential Functions Develop and close partnerships with Banks around their merchant services offerings Maintain a sales pipeline of active engagements with Banks and targeted financial institutions Build relationships with senior leaders of our strategic partners Ensure all deals and pipeline activities are fully documented utilizing our CRM system Provide sales results and team information to the Chief Sales Officer accurately, efficiently, and in a timely manner. Play an active role in creation of various presentations for Senior Management and other key internal and external stakeholders Additional Responsibilities Develop and implement sales tactics that supports the company s objectives; with an ability to profitably grow market share, and develop long-lasting partnerships Assist in the tactical execution of the divisional sales plans that will exceed the divisions assigned budget; create plans for improvement, as needed; implement growth strategies by division, branch, sales territory, strategic partners, clients and end market Driving growth through focused sales activity that results in increased account and market penetration Maintain and report out Sales / Sales Ops KPI s monthly with assistance/input from other key cross functional team members Partner with sales, marketing, and executive leadership to derive insights for the sales leadership to help shape the business Continually drive for improvement of sales processes, including sales forecasting, data quality, new growth opportunities and risk analysis, sales playbooks, etc. 25%-40% travel Requirements Education & Experience Bachelor's degree in business administration, accounting, marketing or other related fields. Minimum 5 7 years sales experience with financial institutions Proficiency with Microsoft Office including Outlook, Excel, Word, and PowerPoint Proficiency with CRM systems to monitor lead generation, performance, and effectiveness Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Deploys credit card processing products. Provides first level support as needed. Resolves routine and simple questions relating to credit card processing terminals or software by telephone or email. Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Perform a variety of activities that result in one call resolution for inbound customer support calls. Responsible for monitoring and assisting with merchants Payment Card Industry compliance. Duties & Responsibilities Essential Functions Contact merchant and software prospects and referrals by telephone and in person in order to solicit sales for credit card processing services. Explain products or services and prices, and answer questions from customers. Obtain merchant statements in an effort to do cost analysis.? Prepare merchant applications for signature by potential customer.? Present cost analysis to customers in an effort to obtain business via the telephone or face-to-face methods as needed. Log and track information in the CRM daily. Additional Functions Assist the Sales Manager with day to day tasks associated with the NBD Executive.?? Adjust sales scripts to better target the needs and interests of specific businesses. Occasionally travel and represent Basys at trade shows. Modify and adjust sales processes as needed, with input from management. Occasionally partner with marketing for marketing requests. Other requests as needed. Requirements Excellent verbal and written communication skills Prior Sales Experience Solid computer, grammar and multi-tasking skills Ability to work comfortably in a fast-paced, high-volume call center environment This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. Education & Experience Bachelor's degree in business administration, or other related fields is preferred A minimum of 1 year experience selling, opening new accounts and relationship management via phone or face to face Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Job Description We are seeking a highly experienced and skilled professional to join our organization as a Payments Processing Risk and Underwriting Manager. In this pivotal role, you will be responsible for overseeing the risk management and underwriting functions of our payments processing operations. You will play a critical role in ensuring the profitability, compliance, and risk mitigation of our Merchant portfolio. Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Duties & Responsibilities Essential Functions Lead and manage a team of risk analysts, underwriters, and support staff. Set performance goals and objectives for the team, conducting regular performance evaluations. Develop and implement effective risk management strategies and policies for payments processing, including credit, debit, loyalty and gift cards as well as ACH and check solutions. Monitor and analyze payment transactions, identifying potential risks and fraudulent activities. Develop and maintain underwriting guidelines for various payment processing solution Oversee the payments underwriting process, ensuring accurate and timely evaluation of creditworthiness. Ensure compliance with applicable laws, regulations, and industry standards governing payments processing. Collaborate with legal and compliance teams to address any compliance-related issues or concerns. Prepare reports and documentation for audits and regulatory examinations related to payments risk and underwriting. Additional Responsibilities Provide guidance, training, and mentorship to team members, fostering a culture of continuous learning and development. Collaborate with internal teams to implement risk mitigation measures and enhance fraud detection and prevention systems. Collaborate with sales and marketing teams to develop payment solutions that align with risk appetite and business objectives. Stay updated with industry trends, regulations, and best practices related to payments risk management. Conduct periodic reviews and assessments of Merchant portfolios to identify emerging risks and areas for improvement. Completes other assigned duties as requested.? Requirements Extensive experience in payments risk management and underwriting, preferably in a leadership role. In-depth knowledge of the payments industry trends, regulations, and best practices, specifically per the Card Brands and NACHA. Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions. Excellent understanding of credit risk assessment techniques and underwriting principles. Familiarity with credit fraud detection and prevention strategies. Proficient in using risk management software and tools. Exceptional leadership and team management abilities. Excellent communication and interpersonal skills. Education & Experience Bachelor's degree in finance, business, or a related field (Master's degree preferred). Proficient in using risk management software and tools. Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers.? Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Uses direct supervision to lead an assigned team of associates in the Merchant Implementation Coordinator role. Oversees the Merchant Implementation process and works to consistently improve it. Perform a variety of activities to manage people and processes producing excellent customer service, both internal and external. Applies knowledge of systems, procedures, and customers to perform diverse assignments in support of the day-to-day business efforts. Duties & Responsibilities Essential Functions Initial and main point of contact for Senior positions; backs up when Senior is out Subject matter expert in business processes Assist in design and implementation of new business processes Utilize available tools to ensure maximum coverage and adequate staffing of department Where applicable, maintain and promote high standards to ensure 90% or more of merchants rate their experience with Basys as Very Positive Ensure day-to-day activities, projects, and assignments are completed by assigned team within SLA Resolve product or service problems by researching and determining the cause of the problem, expediting correction, and documenting resolution Provide escalated technical support to customers among a variety of product categories Coach assigned team members utilizing on the spot conversations, monthly 1-1s, monthly meetings, SMART goals, and annual performance evaluations Additional Responsibilities Consistently meet goals for growth, retention, SLAs as applicable, and surveys for the department Work with internal departments to ensure world class service for internal and external customers Collaborate and contribute to training new associates Promote and coach appropriate work behavior following guidelines from the handbook and management Resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to all impacted parties Complete other assigned duties as requested Requirements This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. Education & Experience Associate s or Bachelor s Degree Preferred Prefer two or more years experience in a Management or Leadership capacity Knowledge of Bankcard industry and its procedures is preferred but not required Strong Communication Skills Required Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Job Description Basys provides direct credit and debit card processing solutions for businesses across the country. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. We are now accepting applications for the 2026 Paid Summer Internship Program! As a Sales Intern you will work within the entire sales department and contribute to key deliverables within each team. You will also get to participate in a wide variety of corporate events. They include: Lunch & Learns Round Table Conversations with Executives Social events with other interns 1:1 mentoring Networking Events with Senior Leaders Interns at Basys will receive a well-rounded experience that demonstrates the inner workings of a Payment Processing institution, while working alongside leaders throughout the organization to provide innovative solutions that help us help our community! Internship Dates: June 1, 2026 - August 7, 2026 General Responsibilities: Contact banking customers and chamber members by telephone and in person in order to solicit sales for credit card processing services. Explain products or services and prices, and answer questions from customers. Assist Sales Director with day to day tasks associated with the National Business Development Executives. Obtain merchant statements in an effort to do a cost analysis. Prepare merchant applications for signature by potential customer. Present cost analysis to customer in an effort to obtain business via the telephone. Requirements: Currently pursuing a Bachelor's degree in a business-related field Minimum GPA of 3.0 Ability to work a minimum of 32 hours per week for the duration of the internship Strong written and oral communication skills Team player

Job Description Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Uses direct supervision to lead an assigned team of associates. Perform a variety of activities to manage people and processes producing excellent customer service, both internal and external. Applies his/her knowledge of systems, procedures, and customers to perform diverse assignments in support of the day-to-day business efforts. Duties & Responsibilities Essential Functions Initial and main point of contact for Senior positions; backs up when Senior is out Subject matter expert in business processes and Partner support experiences Assist in design and implementation of new business processes to optimized service and support experiences for Partners Utilize available tools to ensure maximum coverage and adequate staffing of department Maintain and promote high standards to ensure 90% or more of Partners rate their experience with BASYS as ‘Very Positive' Ensure day-to-day activities, projects, and assignments are completed by assigned team within SLA Resolve product or service problems by researching and determining the cause of the problem, expediting correction, and documenting resolution Promote proactive conversations with Partners to discuss support, response to issues and a transparency of the ‘wellness' of their portfolio Provide escalated technical support to customers among a variety of product categories Coach assigned team members utilizing on the spot conversations, monthly 1-1s, monthly meetings, SMART goals, and annual performance evaluations Provide daily, weekly, and monthly updates to management/leadership on department productivity and performance Additional Responsibilities Consistently meet goals for growth, retention, SLAs, and surveys for the department Work with internal departments to ensure world class service for internal and external customers Collaborate and contribute to training new associates Promote and coach appropriate work behavior following guidelines from the handbook and management Resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to all impacted parties Complete other assigned duties as requested Requirements World Class problem-solving skills to help resolve customer complaints or needs Excellent verbal and written communication skills to communicate product ideas to clients Strong customer service and interpersonal skills for dealing with different types of customers and clients This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. Education & Experience Bachelor's degree in business administration, accounting, marketing or other related fields is preferred. 2-5 years of professional experience 1 year of supervising/leadership experience preferred Knowledge of bankcard industry and its procedures Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Perform a variety of activities to onboard our merchants and assist in setting up process for existing merchants through deploying credit card processing products. Responsibilities include application quality control and data entry, software set up, terminal downloading and shipping. Duties & Responsibilities Essential Functions Follow the standard process and best practices to bring clients onboard and online in the stipulated timeframe Maintain a high level of process quality and consistency as well as an excellent relationship with the customer Completes quality control checks to ensure merchant accounts are set up correctly and updates information in databases as needed. Perform data entry for new merchant applications. Perform underwriting tasks including tracking merchant status, following up with Sales Agents or Partner Support Managers if additional information is needed and working to resolve any risk concerns from our processing partners. Communicates with Partner Support Managers, Sales Agents, and other Implementation teams daily. Downloads credit card terminals with appropriate applications and tests for proper functionality. Ships terminals and supplies to merchants as required in the most efficient manner. Additional Functions Prioritizes and solves issues through to completion.? Identifies issues that require further escalation and tracks them through to resolution. Monitors department email accounts for incoming merchant application and product questions and answers them according to prescribed standards Other duties as assigned. Requirements Strong interpersonal skills, conducive to team development Works independently, has good judgment and consistent follow-through Ability to work effectively with demanding customers Ability to communicate technical concepts in simple of terms Strong written and verbal communication skills This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. Education & Experience Bachelor's degree in business administration, accounting, marketing or other related fields is preferred A minimum of 1 year experience in a financial institution or customer service/data entry position required Strong Communication Skills Required Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer

Job Description Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Facilitates the onboarding process from start to finish with new merchants. Makes the first point of contact with merchants from the Operations side, validating the information provided on their application and setting expectations for next steps. Follows their assigned merchants' progress from application submission up through the first deposit with Basys, helping to resolve any issues and train them on equipment along the way. Serves as a liaison between merchants, sales agents, partners, boarding and deployment groups. Duties & Responsibilities Essential Functions Manages the implementation process which includes validation and planning calls, underwriting responses, implementation follow through, and more. Sets expectations with merchants based on typical timelines for their business type and current turnaround times for onboarding teams. Serves as main point of contact for merchant, sales agent, partner, and internal teams during the onboarding phase. Spends much of their day on outbound communication with merchants to keep progress moving, relay a sense of urgency, achieve efficient boarding times and first deposits, while maintaining a positive merchant experience. Assists with setting onboarding teams' priorities based on timelines established with merchants. Provides training and troubleshooting to merchants and assures compliancy standards are met. Additional Responsibilities Responsible for hitting SLAs. Provide feedback to managers around opportunities for improvement that are uncovered during onboarding. Identify circumstances where processing will be delayed and follow separate procedures. Complete other assigned duties as requested. Requirements Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and organizational skills Comfortable working in fast-paced environments Troubleshooting skills, either basic or advanced, depending on the role and industry This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. This role is eligible for a bilingual pay differential for eligible languages. Education & Experience Associate or Bachelor's Degree Preferred A minimum of 2 years of experience in a financial institution or customer service position required Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

The Bilingual Business Development Representative (BDR) is responsible for identifying, engaging, and qualifying potential customers and partners to drive new business opportunities. This role serves as the first point of contact in the sales process, working closely with multiple sales teams including Outside Sales, Inside Sales, Banking Partnerships, and Software Partner Sales to generate high-quality leads and contribute to revenue growth. BDRs must be proactive, adaptable, and skilled in prospecting, relationship-building, and articulating the Basys value proposition across different sales channels. Duties & Responsibilities Essential Functions Conduct outbound prospecting through cold calls, emails, social selling and networking. Identify and qualify leads that align with the company s target customer profile. Self-source leads based on ideal client profile to add to pipeline. Maintain accurate records of prospect interactions by logging progress in the CRM daily. Ensure a smooth handoff of qualified leads and schedule and coordinate Discovery Calls for the sales teams. Additional Responsibilities Participate in ongoing training, coaching and role-playing exercises to refine sales skills. Research market trends, customer needs and competitor activities to refine outreach strategies. Partner with marketing to align messaging, campaigns and lead nurturing efforts. Work closely with Outside Sales, Inside Sales, Banking Partnerships and Software Partner Sales teams to support revenue objectives. Other requests as needed. Requirements Excellent verbal and written communication skills; BOTH Spanish and English Solid computer, grammar and multi-tasking skills Ability to work effectively with different sales teams and departments Willingness to share insights, best practices and contribute to a positive team culture. This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. Education & Experience Bachelor's degree in business administration, or other related fields is preferred A minimum of 1 years experience selling, opening new accounts and relationship management preferred Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Job Description Come join an evolving Technology team that is leading innovation across all departments at Basys; responsible to drive efficiency, metric observation, and process automations with current and future technology products. Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision, and values of the organization. Highly skilled Software Engineers will consider all aspects of the project, and be able to gather requirements, design applications, develop and create automated testing for features delivered. Our ideal candidate is an experienced developer who has the skills to design, configure and develop custom solutions as part of an Agile development team building enterprise-grade software systems. Duties & Responsibilities Essential Functions Participates in Agile ceremonies, such as daily stand-ups, iteration planning, demos retrospectives, program increment planning, etc. Analyze, design, code, debug, test and modify new software and/or enhancements while considering software abilities. Create strategic technical designs for small scope projects within team. Provide high-level architecture guidance and develop specifications to resolve software problems. Consult with stakeholders on current functionality and complexity of adding features. Estimate effort for current and future projects of small to medium scope. Debug complicated issues that span multiple systems, involve complex business logic or low-level problems. Propose and lead process improvement projects for development, deployment, or application monitoring. Share knowledge within team through mentorship, coaching, technical talks and blogs. Additional Functions Provides escalated technical support to internal users among a variety of product categories, resolving issues according to prescribed standards and procedures as needed with new accounts. Works collaboratively with the Leadership Team. Work within departments to oversee progress to processes to ensure efficiency. Work with other Operations Managers as needed. Assist Sales Agents and Sales Managers as necessary. Influences and educates stakeholders by prototyping, performing demos and promoting platform capabilities. Develops, mentors, and coaches other engineers. Completes other assigned duties as requested. Requirements Strong interpersonal skills, conducive to team development Works independently, has good judgment and consistent follow-through. Ability to work effectively with demanding customers. Ability to communicate technical concepts in simple of terms. Strong written and verbal communication skills Willing to participate in on-call process. This role is eligible for a hybrid schedule. Up to three days per week may be worked remotely in accordance with the telecommuting policy. Education & Experience Bachelor's degree in computer science or equivalent. 6+ years of non-internship related experience (5+ years of experience in lieu of a degree). 4+ years of experience (6+ years of experience in lieu of a degree) in software and application development with a basic understanding of .NET, C#, JavaScript, React, and SQL Server, and skilled in Object-Oriented programming principles and practices. Proficiency in database technologies and the ability to write APIs, including API Development using .NET Core and API Management Tools. Expertise with Azure services and cloud computing is a plus. Expertise in application security, encompassing frameworks such as OAuth and OWASP best practices Experience in managing and leading projects. Proficiency in automated unit and functional testing. Proficiency in Microsoft Office Suite. Solid understanding of development processes and the full software development lifecycle; strong knowledge of Agile methodologies Excellent process orientation, planning, organizational, and problem-solving skills with the demonstrated ability to design effective business solutions. Experience generating and documenting requirements and/or user stories and documenting work/code with process workflows, architecture diagrams, and design documents. Knowledge of Financial or Bankcard industries and its procedures is a plus. Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

We are seeking a high-caliber Outside Sales Executive to drive growth within an assigned bank partner and territory. This role is pivotal in expanding our partner bank's portfolio by building strong relationships, training bank personnel on our products and services, and managing the full sales cycle of referred clients. The ideal candidate is a hunter, always seeking new business opportunities and treating the assigned territory as their own business. Success in this role is measured by increasing referrals, closing deals, and fostering long-term client relationships. This is an excellent opportunity for a driven sales professional in the merchant services and fintech industry. Duties & Responsibilities Essential Functions Develop and maintain strong relationships with partner bank personnel to generate referrals and drive sales growth. Obtain merchant statements from prospective clients, assess their card services needs, and present tailored proposals that address those needs. Conduct outbound sales efforts via phone, email, and face-to-face interactions to secure new business beyond bank referrals. Own the entire sales cycle from initial outreach and referral management to closing deals and onboarding clients. Drive year-over-year (YoY) portfolio growth by successfully converting bank-generated referrals into loyal clients. Sell merchant services, including credit and debit card processing, payment terminals, and other financial technology solutions. Maintain an active and well-documented sales pipeline, ensuring CRM updates are completed daily, weekly, and monthly. Evaluate the costs and revenue of agreements to ensure long-term profitability for both the company and the client. Additional Responsibilities Analyze business trends and advise clients on potential market fluctuations affecting their payment processing needs. Educate bank staff on our suite of merchant services and Fintech solutions to enhance their ability to identify and refer potential clients. Research, monitor, and advise management of client risk and/or issues, facts and opinions when opening an account. Make every attempt to save accounts that have communicated dissatisfaction or are changing for any reason. Other duties as assigned. Requirements Strong communication and presentation skills, with the ability to influence and educate bank partners and potential clients. Self-motivated, results-driven, and capable of operating independently within an assigned territory. Education & Experience High school diploma or GED required; Bachelor s degree preferred or equivalent professional experience. Minium 5 years of experience in sales, new account acquisition, and relationship management in a service-based business. Proven track record of success in B2B sales, preferably in fintech or the financial industry. Experience with CRM tools and the ability to maintain accurate and timely records of sales activities. Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Job Description Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision and values of the organization. Perform a variety of activities to manage our partner relationships and experiences to deliver profitability and excellent customer service. Responsibilities include; auditing partner portfolio, consulting on financial information, products, pricing, and processing techniques. Duties & Responsibilities Essential Functions Collaborate with internal departments using written and verbal communication to meet partner needs. Acts as an industry consultant for partners, providing alternative solutions and options while identifying the advantages and disadvantages of the proposed solutions, to minimize associated costs and risks. Applies independent judgment in determining alternate courses of action to best assist partners. Collaborates with partners to ensure a high level of support for current or prospective merchants. Manages communications with partners to ensure a unified management strategy for portfolio. Routes active merchant issues/request to Merchant support to for resolution and follow-up. Utilizes set scheduled calls to increase retention efforts within portfolio. Fulfill report request from partners to provide greater visibility into the performance of their portfolio. Additional Responsibilities Consistently meets goals for growth, retention, and customer service. Develops, trains, and implements educational programs designed to improve partners knowledge around BASYS products services and tools. Collaborate in partner goal setting, annual planning and strategic initiatives to assist with the growth of a partner portfolio (EOM conversations, Portfolio Review, Scorecard & CRM Dashboard inspection) Analyze competitor proposals, performing rate reviews and assisting in new pricing recommendations. Close-loop on Customer Experience and NPS survey feedback on behalf of the partner portfolio. Be available for limited travel to partner locations for meetings and onsite project work. ? Completes other assigned duties as requested. Requirements World Class problem-solving skills to help resolve customer complaints or needs Excellent verbal and written communication skills to communicate product ideas to clients Up-to-date understanding of the industry's consumer behavior Strong customer service and interpersonal skills for dealing with different types of customers and clients Exceptional analytical skills for analyzing client data Time management and multitasking skills in order to handle multiple tasks and clients at once Strong organizational skills and attention to detail Experience delivering client-focused solutions to customer needs Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. Education & Experience Bachelor's degree in business administration, accounting, marketing or other related fields is required A minimum of 3 years' experience in a financial institution or customer service position required Strong Communication Skills Required Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Basys is a leading merchant services provider for banks across the country. We are a family-owned business that continues to experience exponential growth year after year. As a Sales Manager, you will be developing relationships with C-level individuals, CFOs, VPs, and Controllers; as well as leading your team through goal setting, problem-solving, and coaching. This manager will lead a team of 8-10 sales executives focused on selling credit and debit card payment processing solutions to merchants through our network of Fintech and other referral partners. Duties & Responsibilities Essential Functions Lead, mentor, and manage a team of sales executives to achieve revenue and growth targets. Develop and execute sales strategies in alignment with company goals and market opportunities. Build and strengthen relationships with referral partners to drive referral business and support merchant acquisition efforts. Monitor KPIs and implement data-driven strategies to optimize sales effectiveness. Maintain a sales pipeline full of activity for both you and your team Ensure all sales executives are fully utilizing our CRM system Partner with internal teams, including marketing and operations, to enhance the sales process and customer experience. Additional Responsibilities Stay informed on industry trends, competitive landscape, and regulatory requirements to position the company s solutions effectively. Manage the development plans of each Sales Rep? Driving growth through focused sales activity that results in increased account and market penetration Report on sales performance, forecasts, and market insights to Senior Leadership. Continually drive for improvement of sales processes, including sales forecasting, data quality, new growth opportunities and risk analysis, sales playbooks, etc. Other responsibilities as assigned. Requirements Willingness to travel within the assigned region as needed. Education & Experience Bachelor's degree in business administration, accounting, marketing or other related fields required. Minimum 3 years Sales Management Experience, preferably in the payments, financial services, or FinTech industry. Proven track record of leading high-performing sales teams and exceeding revenue and new client targets. Strong ability to build and maintain relationships with both internal stakeholders and external partners. Proficiency with Microsoft Office including Outlook, Excel, Word, and PowerPoint? Proficiency with CRM systems to monitor lead generation, performance, and effectiveness? Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Basys provides direct credit and debit card processing solutions for businesses across the country. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. We are now accepting applications for the 2026 Paid Summer Internship Program! As a Sales Intern you will work within the entire sales department and contribute to key deliverables within each team. You will also get to participate in a wide variety of corporate events. They include: Lunch & Learns Round Table Conversations with Executives Social events with other interns 1:1 mentoring Networking Events with Senior Leaders Interns at Basys will receive a well-rounded experience that demonstrates the inner workings of a Payment Processing institution, while working alongside leaders throughout the organization to provide innovative solutions that help us help our community! Internship Dates: June 1, 2026 - August 7, 2026 General Responsibilities: Contact banking customers and chamber members by telephone and in person in order to solicit sales for credit card processing services. Explain products or services and prices, and answer questions from customers. Assist Sales Director with day to day tasks associated with the National Business Development Executives. Obtain merchant statements in an effort to do a cost analysis. Prepare merchant applications for signature by potential customer. Present cost analysis to customer in an effort to obtain business via the telephone. Requirements: Currently pursuing a Bachelor s degree in a business-related field Minimum GPA of 3.0 Ability to work a minimum of 32 hours per week for the duration of the internship Strong written and oral communication skills Team player

Come join an evolving Technology team that is leading innovation across all departments at Basys; responsible to drive efficiency, metric observation, and process automations with current and future technology products. Maintain a positive work atmosphere by behaving and communicating in a manner consistent with the mission, vision, and values of the organization. Highly skilled Software Engineers will consider all aspects of the project, and be able to gather requirements, design applications, develop and create automated testing for features delivered. Our ideal candidate is an experienced developer who has the skills to design, configure and develop custom solutions as part of an Agile development team building enterprise-grade software systems. Duties & Responsibilities Essential Functions Participates in Agile ceremonies, such as daily stand-ups, iteration planning, demos retrospectives, program increment planning, etc. Analyze, design, code, debug, test and modify new software and/or enhancements while considering software abilities. Create strategic technical designs for small scope projects within team. Provide high-level architecture guidance and develop specifications to resolve software problems. Consult with stakeholders on current functionality and complexity of adding features. Estimate effort for current and future projects of small to medium scope. Debug complicated issues that span multiple systems, involve complex business logic or low-level problems. Propose and lead process improvement projects for development, deployment, or application monitoring. Share knowledge within team through mentorship, coaching, technical talks and blogs. Additional Functions Provides escalated technical support to internal users among a variety of product categories, resolving issues according to prescribed standards and procedures as needed with new accounts. Works collaboratively with the Leadership Team. Work within departments to oversee progress to processes to ensure efficiency. Work with other Operations Managers as needed. Assist Sales Agents and Sales Managers as necessary. Influences and educates stakeholders by prototyping, performing demos and promoting platform capabilities. Develops, mentors, and coaches other engineers. Completes other assigned duties as requested. Requirements Strong interpersonal skills, conducive to team development Works independently, has good judgment and consistent follow-through. Ability to work effectively with demanding customers. Ability to communicate technical concepts in simple of terms. Strong written and verbal communication skills Willing to participate in on-call process. This role is eligible for a hybrid schedule. Up to three days per week may be worked remotely in accordance with the telecommuting policy. Education & Experience Bachelor's degree in computer science or equivalent. 6+ years of non-internship related experience (5+ years of experience in lieu of a degree). 4+ years of experience (6+ years of experience in lieu of a degree) in software and application development with a basic understanding of .NET, C#, JavaScript, React, and SQL Server, and skilled in Object-Oriented programming principles and practices. Proficiency in database technologies and the ability to write APIs, including API Development using .NET Core and API Management Tools. Expertise with Azure services and cloud computing is a plus. Expertise in application security, encompassing frameworks such as OAuth and OWASP best practices Experience in managing and leading projects. Proficiency in automated unit and functional testing. Proficiency in Microsoft Office Suite. Solid understanding of development processes and the full software development lifecycle; strong knowledge of Agile methodologies Excellent process orientation, planning, organizational, and problem-solving skills with the demonstrated ability to design effective business solutions. Experience generating and documenting requirements and/or user stories and documenting work/code with process workflows, architecture diagrams, and design documents. Knowledge of Financial or Bankcard industries and its procedures is a plus. Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Job Description Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Perform a variety of activities to manage merchant relationships and experiences to deliver profitability and excellent customer service. Responsibilities include auditing accounts, advising on financial information, products, pricing, and processing techniques. Duties & Responsibilities Essential Functions Acts as a transaction processing consultant for merchants, providing alternative processing solutions and options while identifying the advantages and disadvantages of the proposed solutions, to minimize associated costs and risks. Mastery of all tools, knowledge of pricing plans, and retention strategies to serve as an escalated level of support. Demonstrated ability to retain and assist customers, thinking outside the box to identify creative solutions. Applies independent judgment in determining alternate courses of action to best assist merchants. Works with internal BASYS teams to serve as the highest level of support for the merchant. Prompt communication with merchant, partners and internal BASYS teams when issue/request has been received and expected date of resolution. Investigates and resolves matters with third-party business partners, banking partners, merchants and internal departments. Identifies, monitors, and mitigates risk issues per bank and card policy guidelines. Utilizes set scheduled calls to increase retention efforts within portfolio. Additional Responsibilities Consistently meets goals for growth, retention, and customer service. Develops, trains and implements educational programs designed to improve merchant's transaction processing performance. Inspect merchant processing history to recommend/provide solutions to best fit their processing needs (new equipment, different processing plan, etc.) Assist in remediation of outstanding PCI compliance issues. Completes other assigned duties as requested. Requirements Strong collaborator and communicator: you are highly effective at both written and verbal communication and work well with others. Organized and efficient: your work and processes are easily understood by others and completed with thoughtful urgency. Customer-focused: you love speaking with customers, learning about their needs, and providing value. Goal-oriented: you are energized by stretch goals, metrics, and willing to think outside the box to maximize retention and revenue growth. This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. This role is eligible for a bilingual pay differential for eligible languages. Education & Experience Associate's or Bachelor's Degree Preferred A minimum of 3 years' experience in a customer service, account management, or relationship management position Strong Communication Skills Required Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.

Contribute to a positive, collaborative workplace by communicating and working in ways that reflect our purpose and values. Facilitates the onboarding process from start to finish with new merchants. Makes the first point of contact with merchants from the Operations side, validating the information provided on their application and setting expectations for next steps. Follows their assigned merchants progress from application submission up through the first deposit with Basys, helping to resolve any issues and train them on equipment along the way. Serves as a liaison between merchants, sales agents, partners, boarding and deployment groups. Duties & Responsibilities Essential Functions Manages the implementation process which includes validation and planning calls, underwriting responses, implementation follow through, and more. Sets expectations with merchants based on typical timelines for their business type and current turnaround times for onboarding teams. Serves as main point of contact for merchant, sales agent, partner, and internal teams during the onboarding phase. Spends much of their day on outbound communication with merchants to keep progress moving, relay a sense of urgency, achieve efficient boarding times and first deposits, while maintaining a positive merchant experience. Assists with setting onboarding teams priorities based on timelines established with merchants. Provides training and troubleshooting to merchants and assures compliancy standards are met. Additional Responsibilities Responsible for hitting SLAs. Provide feedback to managers around opportunities for improvement that are uncovered during onboarding. Identify circumstances where processing will be delayed and follow separate procedures. Complete other assigned duties as requested. Requirements Strong communication, both written and verbal Great active listening skills Exceptional interpersonal and rapport building skills A patient and empathetic attitude Strong time management and organizational skills Comfortable working in fast-paced environments Troubleshooting skills, either basic or advanced, depending on the role and industry This role is eligible for a hybrid schedule. Up to one day per week may be worked remotely in accordance with the telecommuting policy. This role is eligible for a bilingual pay differential for eligible languages. Education & Experience Associate or Bachelor s Degree Preferred A minimum of 2 years of experience in a financial institution or customer service position required Proficiency in Microsoft Office Suite, CRM Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart. Basys is an equal opportunity employer.