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Bath & Body Works jobs in Chicago, IL

- 455 jobs
  • Retail Key Holder-ELMHURST CROSSING

    Bath & Body Works 4.5company rating

    Bath & Body Works job in Elmhurst, IL

    Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Provide individual and team performance feedback and recommendations to managers. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Display knowledge of product, company policies, and store strategies. + Set the direction and goals for the day/shift when associates arrive for work. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Drive rewards program enrollment and engagement on both the sales floor and at check-out. + Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Demonstrated sales, customer experience, and operational results in a fast-paced environment. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience. Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include: + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents. + Dental coverage, and vision coverage for frames and eye exams. + Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care. + No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). + On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises. + 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! + Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $28k-32k yearly est. 60d+ ago
  • Elite Stylist

    Ulta Beauty, Inc. 4.3company rating

    Mundelein, IL job

    Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. : GENERAL SUMMARY & SCOPE The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Elite Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Perform product demonstrations with guests to drive sales and the guest service experience. Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance. People Develop guest relationships through consultations and appropriate retail and service recommendations. Serve all guests, including walk-in guests, in a timely and efficient manner. Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. Attend mandatory trainings and meetings to enable continuous professional development. Process Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. Follow established service protocols to ensure a consistent and exceptional guest experience. Utilize appropriate booking and clientele systems to book guests for return services and for events. Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. Adhere to the Ulta Beauty dress code. Protect company assets by following loss prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. : JOB QUALIFICATIONS Education Cosmetology license Experience Previous relevant work experience is required Skills Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. Proficiency with use of equipment and chemicals needed to perform technical work Proficiency to demonstrate, recommend and sell pro hair care and makeup products Developed communication skills Ability to work independently and as part of a team Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS Continuous mobility during shift Continuous lifting and/or moving up to 10 lbs. during shift Frequent bending, reaching, and twisting during shift Ability to stand for long periods of time during shift Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. : The pay range for this position is the higher of $15.00 - $19.00 / Hour or services pay for the workweek pursuant to the Company's Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $15-19 hourly Auto-Apply 5d ago
  • Stylist

    Ulta Beauty, Inc. 4.3company rating

    Mundelein, IL job

    Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. : GENERAL SUMMARY & SCOPE The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Demonstrate business acumen with understanding of business drivers and identified opportunities for growth. Perform product demonstrations with guests to drive sales and the guest service experience. Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance. People Develop guest relationships through consultations and appropriate retail and service recommendations. Demonstrate high standards of customer service and salon image standards. Serve all guests, including walk-in guests, in a timely and efficient manner. Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor. Attend mandatory trainings and meetings to enable continuous professional development. Process Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards. Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. Follow established service protocols to ensure a consistent and exceptional guest experience. Utilize appropriate booking and clientele systems to book guests for return services and for events. Communicate any supply needs to the EM, ensuring guest readiness at all times. Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. Adhere to the Ulta Beauty dress code. Protect company assets by following loss prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. : JOB QUALIFICATIONS Education Cosmetology license Experience Previous relevant salon experience is preferred. Skills Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. Proficiency with use of equipment and chemicals needed to perform technical work Proficiency to demonstrate, recommend and sell pro hair care and makeup products Developed communication skills Ability to work independently and as part of a team Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS Frequent mobility during shift Continuous lifting and/or moving up to 10 lbs. during shift Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift Ability to stand for long periods of time during shift Continuous and/or frequent coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. : The pay range for this position is the higher of $15.00 - $16.80 / Hour or services pay for the workweek pursuant to the Company's Services Compensation Plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law and tips paid by service guests. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $15-16.8 hourly Auto-Apply 5d ago
  • Family Case Manager

    Children's Place Association 4.4company rating

    Chicago, IL job

    Job Description Job Title: Family Case Manager Department: Child & Family Support Services FLSA Status: Exempt (Salary) Employment Type: Full-time Location: Chicago, IL 60651 Pay Range: $40,000 - $42,500 SUMMARY The Family Case Manager provides advocacy, case coordination, planning, facilitation, linkages, and referrals for service to clients in accordance with funding requirements and agency policy. The focus of the position is to identify client needs and coordinate provision of services within the agency and through other providers, ensuring both quality of service and efficient use of agency resources. Interventions include intensive case management, home visits, collateral phone calls, and documentation in required databases in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provides community-based intensive case management services to families residing in the agency's permanent supportive housing programs, including scattered site and at West Humboldt Place. Develops and implements a written service plan with each client, reassessing and updating as needed to meet funding source requirements and case management best practices. Assesses clients for income and other entitlements; provides referrals and linkage to community resources including food pantries, benefits entitlements, health care and education services. Provides advocacy and other supportive services as needed for adults and their children to ensure successful achievement of stated service plan goals. Completes psychosocial assessments for assigned caseload and implements services plans in collaboration with the Supportive Housing Program Supervisor. Assists clients with employment searches, educational pursuits, training opportunities and other activities toward achievement of stated goals. Accompanies clients as requested to support in accessing community resources. Co-leads, co-facilitates and/or plans client family nights, counseling groups, and after school children's programming as requested. Completes or assists in the completion of program-related documentation, forms, paperwork and reports as required, including those for SHPA, HOPWA and other funders. Provide crises intervention for clients as needed. Participates in staffing and encourages client involvement in the process. In compliance with agency policy and state and federal regulations, reports immediately to Supportive Housing Program Supervisor or Chief Program Officer any existing or potential abuse of any client as well as any impairment of a client that would negatively affect services. Informs Supportive Housing Program Supervisor or Chief Program Officer of any change in or concern about the status of any assigned client or parent in order to maintain services. Maintains updated information on changes in public benefits programs and/or laws that are relevant to clients. Provides for continuum of care for all clients during time periods away from the office, including vacations and sick leave; ensures all resources will be available to clients, regardless of length of time away. Participates in Children's Place quality assurance initiatives as needed and appropriate to improve service quality and ensure compliance with licensing, accreditation and contractual standards. Performs other duties as necessary to meet new funding requirements or as assigned by the Supportive Housing Program Supervisor and/or Chief Program Officer. OTHER EXPECTATIONS Employee shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender, sexual orientation or other differences. Employees share the responsibility of creating and maintaining a welcoming and supportive work environment. SUPERVISORY RESPONSIBILITIES No supervisory responsibilities. QUALIFICATIONS To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION, SKILLS, and/or EXPERIENCE Bachelor's degree in Social Work, Psychology, Human Services or related field required; Master's degree preferred. Minimum of 1 year case management experience required; experience conducting home visits preferred. Broad knowledge of community resources, networking, and/or home care required. Must have a valid Illinois driver's license and appropriate auto insurance. Excellent written and verbal communication skills required. Bilingual (English/Spanish) written and verbal communication skills preferred. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, some requirements may include: standing, walking, sitting, and crouching; seeing; hearing and listening; clear speech; touching; lifting and carrying children up to 35 pounds; driving. WORK ENVIRONMENT The work environment described here is representative of that an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. The work environment may include any or all of the following: working with others, verbal contact with others and face-to face contact; working inside. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.
    $40k-42.5k yearly 60d+ ago
  • Customer Experience Manager - Victoria's Secret - Fashion Outlets of Chicago - Rosemont, IL

    Victoria's Secret 4.1company rating

    Rosemont, IL job

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $23.00 Maximum Salary: $31.40 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $23-31.4 hourly 3d ago
  • Store Manager - Victoria's Secret - Lincolnwood Town - Lincolnwood, IL

    Victoria's Secret 4.1company rating

    Lincolnwood, IL job

    A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team and operations. They also own or oversee the weekly schedules of leaders and associates Direct Reports as assigned (based on store volume): Customer Experience Manager(s), Customer Experience Leads(s), and Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $73,300.00 Maximum Salary: $91,600.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 10+ years of retail leadership experience preferred We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $73.3k-91.6k yearly 14d ago
  • Overnight Stock Associate

    Ross Stores, Inc. 4.3company rating

    Niles, IL job

    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: * Understands that safety is the number one priority and practices safe behaviors in everything they do. * Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. * Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. * Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. * Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. * Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. * Maintains a professional appearance and adheres to the Company's dress code at all times. * Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. * Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. * Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. * Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. * As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. * Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. * Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. * Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: * Ability to use all Store equipment, including PDTs, registers and PC as required. * Ability to spend up to 100% of working time standing, walking, and moving around the Store. * Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. * Ability to occasionally push, pull and lift more than 25 pounds. * Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. * Certain assignments may require other qualifications and skills. * Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.00 - $16.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.
    $16-16.5 hourly 6d ago
  • Stylist

    Ulta Beauty, Inc. 4.3company rating

    Michigan City, IN job

    Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. : GENERAL SUMMARY & SCOPE The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. Demonstrate business acumen with understanding of business drivers and identified opportunities for growth. Perform product demonstrations with guests to drive sales and the guest service experience. Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience. Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. Maintain prompt, regular attendance. People Develop guest relationships through consultations and appropriate retail and service recommendations. Demonstrate high standards of customer service and salon image standards. Serve all guests, including walk-in guests, in a timely and efficient manner. Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor. Attend mandatory trainings and meetings to enable continuous professional development. Process Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards. Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. Follow established service protocols to ensure a consistent and exceptional guest experience. Utilize appropriate booking and clientele systems to book guests for return services and for events. Communicate any supply needs to the EM, ensuring guest readiness at all times. Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. Adhere to the Ulta Beauty dress code. Protect company assets by following loss prevention best practices and providing exceptional guest service. Execute other operational tasks as directed. : JOB QUALIFICATIONS Education Cosmetology license Experience Previous relevant salon experience is preferred. Skills Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. Proficiency with use of equipment and chemicals needed to perform technical work Proficiency to demonstrate, recommend and sell pro hair care and makeup products Developed communication skills Ability to work independently and as part of a team Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS Frequent mobility during shift Continuous lifting and/or moving up to 10 lbs. during shift Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift Ability to stand for long periods of time during shift Continuous and/or frequent coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. About: At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful . Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $800 weekly Auto-Apply 5d ago
  • Selling Associate-Chicago Premium Outlets

    Victoria's Secret 4.1company rating

    Aurora, IL job

    Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives. Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy. Position Overview: Selling Associate The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. What We Offer * 40% Associate Discount * Free Mental Health (EAP) benefits for you and those who live with you * Free Product * Flexible Schedule * Competitive Pay Key Responsibilities: When assigned to the sales floor: * Drives store sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Provides customers with the perfect bra fit by asking effective questions * Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale * Reinforces customer buying decisions at checkout and encourages purchase of additional items * Recovers cash wrap selling zone and "go-backs" When assigned to processing and replenishment: * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase * Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process When assigned to floorset activity: * Executes floorset proficiently * Understands and adheres to brand standards * Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business through action and productivity * Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture * Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures * Taking initiative to recover and replenish merchandise, so it is available to sell * Understanding and adhering to visual merchandising brand standards * Assisting in housekeeping of sales floor and communicating maintenance issues * Keeping an awareness of, and building personal capability in, loss prevention * Reinforcing store strategy to reduce shrink * Supporting all activities related to providing a safe working environment * Understanding and demonstrating Company values * Building loyalty through our Rewards Program * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $16.00 Maximum Salary: $19.25 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $16-19.3 hourly 6d ago
  • Todd Snyder - Sales

    American Eagle Outfitters 4.4company rating

    Chicago, IL job

    The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience. POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A RESPONSIBILITIES: Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals. Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program. Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales. Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions. Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style. Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels. Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift. Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers. Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues. Understand and adhere to all company policy and procedures. QUALIFICATIONS: Previous retail experience preferred. Strong verbal and written communication skills specifically with customers, sales leadership team and associates. Demonstrated collaborative skills and ability to work well within a team. Ability to receive feedback and take action when appropriate. Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products. Available to work a flexible schedule to include evenings, weekends and holidays. Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment. Ability to perform all Essential Job Functions. Proficient with technology.
    $31k-46k yearly est. Auto-Apply 60d+ ago
  • Guest Coordinator

    Ulta Beauty, Inc. 4.3company rating

    Chicago, IL job

    Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty. * Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service. * Courteously handle sales, refunds and exchanges. * Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon. * Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests. * Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors. * Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. * Create awareness around stylists' personal goals through communication and collaboration with the entire team to drive success. * Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations. * Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience. * Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to Ulta Beauty's dress code. * Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines. * In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results. * Communicate any supply needs to the EM, ensuring guest-readiness at all times. * Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * High school diploma is preferred Experience * 1 year of relevant work experience or equivalent combination of education and relevant work experience Skills * Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System) * Demonstrate significant competency in sales, products, and service * Ability to build and maintain strong customer relationships * Strong communication skills * Ability to troubleshoot * Ability to work independently and as part of a team SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is $16.60 - $21.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $16.6-21.5 hourly 27d ago
  • AE - Merchandise Leader (Part-Time)

    American Eagle Outfitters 4.4company rating

    Gurnee, IL job

    YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for merchandising: You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards. Floorsets are your "thing"! You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers. You're a merchandising innovator: You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action! You've got a "teamwork" mentality: You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh! You're a people person: You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team! Integrity is your middle name: You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends. You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $36k-43k yearly est. Auto-Apply 38d ago
  • Area Loss Prevention Manager (ALPM)

    Ross 4.3company rating

    Hoffman Estates, IL job

    GENERAL PURPOSE: The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage Achieve shortage reduction goals for assigned stores/district(s)/area. Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. Developing Great Teams & Partnerships Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. Assist in the development and updating of training materials and concepts for awareness training sessions. Perform other responsibilities and projects as assigned. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: BA degree or greater, preferably in Business or Criminal Justice. 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. Excellent written and verbal communication skills, strong presentation skills. Must demonstrate the ability to be flexible and adapt to changing priorities. Excellent analytical skills and demonstrated ability to solve problems. Proven ability to make good decisions under pressure. Excellent organizational skills, detail-oriented. Maintains confidentiality concerning all information and projects. Values and exhibits the highest level of personal integrity. Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements\: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
    $33k-46k yearly est. Auto-Apply 60d+ ago
  • 03524 Inside Sales

    Sally Beauty Supply 4.3company rating

    Arlington Heights, IL job

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: * Build relationships and inspire loyalty. * Recommend additional and complimentary products. * Inform customers of current promotions and events. * Set up advertising displays and arrange merchandise to highlight sales and promotional events. * Ensure our customers are informed about and enrolled in our Loyalty program. * Complete transactions accurately and efficiently. * Maintain a professional store environment and communicate inventory issues. * Demonstrate our Sally Beauty Culture Values. * We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know: * Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. * May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $35k-42k yearly est. 18d ago
  • Selling Associate (4am-12pm) -Town Square Shopping Center

    Victoria's Secret 4.1company rating

    Schererville, IN job

    Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives. Our Mission We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy. Position Overview: Selling Associate The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise. What We Offer * 40% Associate Discount * Free Mental Health (EAP) benefits for you and those who live with you * Free Product * Flexible Schedule * Competitive Pay Key Responsibilities: When assigned to the sales floor: * Drives store sales and growth by personally selling to customers * Proactively engages with customers, reads cues and responds effectively * Provides customers with the perfect bra fit by asking effective questions * Converting returns, offers and other promotions into larger sales When assigned to the cash wrap: * Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale * Reinforces customer buying decisions at checkout and encourages purchase of additional items * Recovers cash wrap selling zone and "go-backs" When assigned to processing and replenishment: * Processes merchandise to be floor ready and maintains back room and under stock to brand standards * Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase * Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process When assigned to floorset activity: * Executes floorset proficiently * Understands and adheres to brand standards * Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment All associate roles at Victoria's Secret are responsible for: * Driving top line store sales results and growing the business through action and productivity * Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture * Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures * Taking initiative to recover and replenish merchandise, so it is available to sell * Understanding and adhering to visual merchandising brand standards * Assisting in housekeeping of sales floor and communicating maintenance issues * Keeping an awareness of, and building personal capability in, loss prevention * Reinforcing store strategy to reduce shrink * Supporting all activities related to providing a safe working environment * Understanding and demonstrating Company values * Building loyalty through our Rewards Program * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks Click here for benefit details related to this position. Minimum Salary: $12.00 Maximum Salary: $14.75 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Exhibits an authentic desire to exceed the customer's expectations * Proven ability to meet or exceed goals preferred * Demonstrates a sense of urgency * Has a healthy, competitive spirit, while maintaining a team focus * Is resilient and bounces back quickly from setbacks * Pursues opportunities to take on more responsibility * Seeks out coaching from leaders and peers to improve productivity; leads own learning * Schedule flexibility that includes evenings, weekends, holidays, and non-business hours We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $12-14.8 hourly 7d ago
  • Co Manager

    Ulta Beauty, Inc. 4.3company rating

    Chicago, IL job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Co-Manager (CM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The CM leads the Operations Manager (OM) and is accountable for all operational aspects of a single retail store. This position provides a developmental experience for leaders who demonstrate potential to do more. This leader drives their store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The CM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., shipment, replenishment, cycle counts, Destroy In Fields (DIFs), Return to Vendors (RTVs), planograms, inventory, and ad set processes) on time, and within payroll budget. * Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner. * Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the CM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Model a culture of teamwork and operational excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards. * Adhere to and enforce Ulta Beauty's dress code. * Ensure the execution of all operational focuses, inclusive of the inventory life-cycle related processes (e.g., truck, shipment, cycle counts, inventory, damages, testers, and Return to Vendors) as well as ad set and planogram processes. * Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives. * Use the company's task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred Experience * 2-3+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Attend off-site meetings, which may require overnight travel WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent bending, pushing, reaching, twisting during shift * Frequent lifting and/or moving up to 10 lbs. during shift; ability to lift and/or move up to 40 lbs. * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. The pay range for this position is $30.00 - $37.00 / Hour with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: ***************************** ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $30-37 hourly 20d ago
  • Aerie - Stock Associate - Early Morning (Off-Hours)

    American Eagle Outfitters 4.4company rating

    Gurnee, IL job

    YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • Retail Supervisor-Quarry Shopping Center

    Bath & Body Works 4.5company rating

    Bath & Body Works job in Hodgkins, IL

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Attract, hire, develop, inspire, and retain top talent. + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Set the direction and goals for the day/shift when associates arrive for work. + Provide individual and team performance feedback and recommendations to managers. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Train, coach, reward, and motivate associates to improve selling and the customer experience. + Reinforce selling expectations, performance, results, and accountability with all associates. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. + Prior experience in a supervisory role, preferably in a retail setting. + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: + On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. + Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. + 40% merchandise discount and free product that encourages you to come back to your senses! + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. + Opportunity for paid time off and additional family benefits including paid maternity and parental leave. + Visit bbwbenefits.com (*********************************************************** for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $32k-36k yearly est. 16d ago
  • Customer Experience Manager - Victoria's Secret - Lincolnwood Town - Lincolnwood, IL

    Victoria's Secret 4.1company rating

    Lincolnwood, IL job

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $22.40 Maximum Salary: $32.30 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $22.4-32.3 hourly 14d ago
  • AE - Merchandising Team Leader (Assistant Manager)

    American Eagle Outfitters 4.4company rating

    Gurnee, IL job

    YOUR ROLE As the full-time Merchandising Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the Merchandising strategy for the store. Your passion lies in training and coaching your team into great merchants delivering AEO brand Visual standards every day. Through your leadership, your team always nails floorset execution, and rocks merchandising and marketing brand standards. You ensure the store is always "guest ready" through effective replenishment. Most importantly, you represent our company values and bring your REAL self to work every day. YOUR RESPONSIBILITIES You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs. You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your store stays in tip-top shape by #leading day-to-day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready with a game plan to take action! You're a people leader: You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room. You've got an eye for talent and a love of training: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities. You know that teamwork makes the dream work: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touchbases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning! You're an operational innovator: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards. Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You've led teams in a retail management role previously - #practicemakesperfect! You can multi-task and have attention to detail; priority-setting and time management are your strong suits. You know how to lead and develop teams and have a general understanding of employment law. Business acumen? You've got it! You have flexible availability - you're available to work when the guest shops! OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $22k-28k yearly est. Auto-Apply 60d+ ago

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