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Bath & Body Works jobs in Dearborn, MI

- 153 jobs
  • Retail Key Holder-CROSSROADS VILLAGE

    Bath & Body Works 4.5company rating

    Bath & Body Works job in Canton, MI

    Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Provide individual and team performance feedback and recommendations to managers. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Display knowledge of product, company policies, and store strategies. + Set the direction and goals for the day/shift when associates arrive for work. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Drive rewards program enrollment and engagement on both the sales floor and at check-out. + Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Demonstrated sales, customer experience, and operational results in a fast-paced environment. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience. Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include: + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents. + Dental coverage, and vision coverage for frames and eye exams. + Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care. + No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). + On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises. + 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! + Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $27k-31k yearly est. 60d+ ago
  • Retail Key Holder-GREAT LAKES CROSSING

    Bath and Body Works 4.5company rating

    Bath and Body Works job in Auburn Hills, MI

    Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities * Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. * Provide individual and team performance feedback and recommendations to managers. * Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. * Display knowledge of product, company policies, and store strategies. * Set the direction and goals for the day/shift when associates arrive for work. * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. * Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. * Drive rewards program enrollment and engagement on both the sales floor and at check-out. * Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. * All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. * Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. * Maintain our values, policies, and procedures. Qualifications * Thrives in a customer-first based retail environment. * Ability to foster a customer-focused selling culture. * Demonstrated sales, customer experience, and operational results in a fast-paced environment. * Effective communication skills, being open to feedback, and the ability to adapt quickly. * Ability to provide in the moment coaching to associates. * Ability to de-escalate store and customer situations effectively. * Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education * High school diploma, GED certificate, or Relevant Work Experience. Core Competencies * Lead with Curiosity & Humility * Build High Performing Teams for Today & Tomorrow * Influence & Inspire with Vision & Purpose * Observe, Engage & Connect * Strive to Achieve Operational Excellence * Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include: * Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. * Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents. * Dental coverage, and vision coverage for frames and eye exams. * Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care. * No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). * On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises. * 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! * Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $27k-31k yearly est. 56d ago
  • Aerie - Stock Associate - Early Morning (Off-Hours)

    American Eagle Outfitters 4.4company rating

    Troy, MI job

    YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $27k-31k yearly est. Auto-Apply 55d ago
  • Merchandise Manager

    Ulta Beauty, Inc. 4.3company rating

    Farmington Hills, MI job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Merchandise Manager (MM) is responsible for leading through Ulta Beauty's mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment process, replenishment, omni-channel, price changes, and markdowns. This leader drives the store's business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The MM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. * Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner. * Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel, price changes, and markdowns. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education * High school diploma is preferred Experience * 1-2+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense. * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team. Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Must be able to work shifts beginning at 5:00 a.m. * Must be available to work shifts on Sundays and Mondays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Continuous and/or frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting during shift * Continuous coordination and manipulation of objects during shift * Frequent lifting and/or moving up to 40 lbs. during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $97k-131k yearly est. 5d ago
  • Elite Stylist

    Ulta Beauty, Inc. 4.3company rating

    Woodhaven, MI job

    on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Elite Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). * Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. * Perform product demonstrations with guests to drive sales and the guest service experience. * Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Develop guest relationships through consultations and appropriate retail and service recommendations. * Serve all guests, including walk-in guests, in a timely and efficient manner. * Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. * Follow established service protocols to ensure a consistent and exceptional guest experience. * Utilize appropriate booking and clientele systems to book guests for return services and for events. * Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Adhere to the Ulta Beauty dress code. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * Cosmetology license Experience * Previous relevant work experience is required Skills * Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. * Proficiency with use of equipment and chemicals needed to perform technical work * Proficiency to demonstrate, recommend and sell pro hair care and makeup products * Developed communication skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Frequent bending, reaching, and twisting during shift * Ability to stand for long periods of time during shift * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $25k-32k yearly est. 56d ago
  • Task Lead

    Ulta Beauty, Inc. 4.3company rating

    Allen Park, MI job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Task Lead (TL) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness, completing tasks as assigned, supporting the leadership team with omni-channel processes, and completing select manager-related functions within the MIA device such as but not limited to Inventory Adjustments. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards). This position requires attention to detail and the ability to follow processes and procedures. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The TL is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Contribute to meeting or exceeding the store's retail goals by ensuring all tasks are executed as planned and product is available for purchase. * Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures. * Maintain prompt, regular attendance. People * Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Assist in the training of new Task Associates, and cross-training other associates in tasking. * Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance. * Collaborate with managers and associates throughout the store to help grow the business. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to Ulta Beauty's dress code. * Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty's technology and best practices. * Support the leadership team by completing select manager-related functions within the MIA device, such as but not limited to, Inventory Adjustments. * Assist with omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). * Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available. * Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * High school diploma is preferred. Experience * 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred. * Proven ability to delegate, multi-task, and problem-solve * Demonstrated knowledge and passion for operational excellence * Demonstrated experience in exceeding tasking goals and training new hires Skills * Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work independently and as part of a team. * Ability to problem solve. SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, pulling, pushing, reaching, and twisting during shift * Continuous and/or frequent lifting, carrying and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $102k-127k yearly est. 60d+ ago
  • Retail Team Member - Events Coordinator

    Michaels Stores 4.3company rating

    Southgate, MI job

    Store - DET-SOUTHGATE, MI Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination * Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. * Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. * Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. * Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. * Communicate events with clients and store team members. * Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or emergency plans to be executed as needed. * Ensure client satisfaction for scheduled events. * Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience * Help customers shop, locate products, and provide them with solutions. * Provide fast and friendly check out experience. * Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck un-load, stocking and planogram (POGs) processes. * Complete merchandise recovery and maintenance. * Perform Store in Stock Optimization (SISO) and AD set duties as assigned. * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production. * Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Energetic and enthusiastic and personality. * The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. * Must have excellent people skills. * Must have experience working with children and children's events. * Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. * Must have organizational skills, interpersonal skills, and creative problem-solving skills. * Retail and/or customer service experience required Physical Requirements Work Environment * Ability to remain standing for long periods of time. * Ability to move throughout the store. * Regular bending, lifting, carrying, reaching, and stretching. * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Customer Service Manager Full Time

    Michaels Stores 4.3company rating

    Allen Park, MI job

    Store - DET-ALLEN PARK, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Manager PT

    Michaels Stores 4.3company rating

    Ann Arbor, MI job

    Store - ANN ARBOR, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $35k-44k yearly est. Auto-Apply 26d ago
  • 06387 COLOR & CURL CONCIERGE

    Sally Beauty Supply 4.3company rating

    Toledo, OH job

    Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills. In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by: * Creating increased customer retention and loyalty * Building lasting relationships and driving behaviors that grow brand awareness and hair color market share. * Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually. * Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists. The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses. Primary Duties You are the expert in Color & Curl/Texture and your primary duties surround this expertise! * Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs. * Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors. * Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner. * Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers. * Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market. * Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions. * Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products through guided learning and certification courses. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Experience and Skills Required * One year retail or other sales -focused experience * Licensed cosmetologist highly preferred in US and Canada * Reliable transportation to effectively service designated store and market. * Ability to travel to shows and/or sales meetings a minimum of 3 times a year. * Strong business acumen and ability to read, interpret, and action on pertinent sales reporting. * Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred. * Strong knowledge of POS applications. * Comprehensive knowledge of computers, ipads, mobile devices and social media platforms. * Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. * May be required to work in other stores and in field at times. * Strong time management and organization skills and the ability to manage multiple projects at once. * Ability to present a professional image and interact positively with the public. * Strong written and verbal communication skills, at all levels within and outside the organization. * Must pass Color Certification Test within 60 days of hire to remain in position Working Conditions /Physical Requirements The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $29k-32k yearly est. 60d+ ago
  • Seasonal Retail Sales Support Specialist - Womens Multi Coats, Somerset Collection - Full Time

    Macy's 4.5company rating

    Troy, MI job

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Vendor Paid Merchandise Selling Support Colleagues are responsible for all functions related to assisting customers with product selection, executing merchandise standards, and maintaining selling floor presentations for the brand or specific vendor they represent. The Vendor Paid Merchandise Selling Support Colleague is a product expert for the vendor that funds them. They support our customer-readiness standards by delivering a memorable customer experience and maintaining a neat, clean and organized shopping environment. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here . What You Will Do Make the customer the top priority Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice Assist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are available Ensure appropriate selling floor presentation by promoting events and merchandise assortments Ensure fitting rooms are customer-ready by promptly clearing brand-specific merchandise and returning it to the appropriate area on the selling floor Exhibit friendly and helpful customer experience expectations Drive and exceed department goals by executing Macy's initiatives to actively drive the business. Maintain communication with vendors, Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers for support on driving sales and event promotions Adhere to all safety and security policies and procedures Complete other customer-facing tasks as needed Regular, dependable attendance and punctuality Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Who You Are No specific educational accomplishments are necessary. Exceptional customer service skills Possess strong merchandising skills Ability to effectively communicate and present information to customers, peers and all levels of management Basic math functions such as addition, subtraction, multiplication, and division Able to use a calculator Must be able to work independently with minimal supervision Must be able to multitask in a fast paced environment Ability to collaborate as a member of a team Demonstrate an energetic and positive attitude, strong communication and interpersonal skills Possess vision and creativity Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping close vision and color vision Frequent use of computers and other technology, necessary to perform job functions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00
    $35k-42k yearly est. Auto-Apply 45d ago
  • FT Operation Manager

    Michaels Stores 4.3company rating

    Troy, MI job

    Store - DET-OAKLAND PLAZA, MI Lead the operational processes to deliver sales and profits while protecting our assets. Provide a well merchandised and well in-stock store by leading and supporting inventory management processes. Lead a team of well-trained team members to deliver a customer centric shopping experience. Deliver friendly customer service. Major Activities * Assist Store Manager in planning and supporting the scheduling and execution of store workload. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results * Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget * Achieve your KPI's; manage your team to achieve their role KPI's * Manage the visual merchandising standards in store and execution of feature space and seasonal layouts * Manage and execute the inventory management processes in store * Manage and execute merchandise operations and Omni channel processes * Manage and execute shrink and safety programs. * Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Serve as Manager on Duty (MOD) * Acknowledge customers, help locate product and provide solutions * Cross trained in Custom Framing selling and production * Assist with Omni channel processes Other duties as assigned Preferred Type of experience the job requires * Retail management leadership experience Physical Requirements * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press ; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $56k-93k yearly est. Auto-Apply 60d+ ago
  • Retail Picture Framing Team

    Michaels Stores 4.3company rating

    Ann Arbor, MI job

    Store - ANN ARBOR, MI Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment. Major Activities * Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards * Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results * Complete framing orders with a high degree of quality and on time * Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment * Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop * Follow Standard Operating Procedures (SOPs) and Company programs * Support shrink and safety programs * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others * Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget * Operate cash register and execute cash handling to standards * Acknowledge customers, help locate product and provide solutions * Assist with Omni channel processes Other duties as assigned Minimum Type of experience the job requires * basic computer skills and basic measuring skills * ability to operate the framing equipment and glass cutter Preferred Type of experience the job requires * retail experience * Experience selling products and/or services to customers Physical Requirements * regular bending, lifting, carrying, reaching and stretching * ability to move throughout the store * ability to remain standing for long periods of time * lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment * if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment * public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $31k-38k yearly est. Auto-Apply 46d ago
  • 03696 Inside Sales

    Sally Beauty Supply 4.3company rating

    Sterling Heights, MI job

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: * Build relationships and inspire loyalty. * Recommend additional and complimentary products. * Inform customers of current promotions and events. * Set up advertising displays and arrange merchandise to highlight sales and promotional events. * Ensure our customers are informed about and enrolled in our Loyalty program. * Complete transactions accurately and efficiently. * Maintain a professional store environment and communicate inventory issues. * Demonstrate our Sally Beauty Culture Values. * We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: * High School Diploma or equivalent * Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must be available to meet the scheduling needs of the business * Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read and explain product labels * Can follow direction and perform other duties as assigned by Manager Legal wants you to know: * Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. * May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $30k-43k yearly est. 60d+ ago
  • Events and Party Coordinator

    Michaels Stores 4.3company rating

    Commerce, MI job

    Store - DET-COMMERCE TOWNSHIP, MI Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination * Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. * Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. * Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. * Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. * Communicate events with clients and store team members. * Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or emergency plans to be executed as needed. * Ensure client satisfaction for scheduled events. * Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience * Help customers shop, locate products, and provide them with solutions. * Provide fast and friendly check out experience. * Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck un-load, stocking and planogram (POGs) processes. * Complete merchandise recovery and maintenance. * Perform Store in Stock Optimization (SISO) and AD set duties as assigned. * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production. * Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Energetic and enthusiastic and personality. * The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. * Must have excellent people skills. * Must have experience working with children and children's events. * Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. * Must have organizational skills, interpersonal skills, and creative problem-solving skills. * Retail and/or customer service experience required Physical Requirements Work Environment * Ability to remain standing for long periods of time. * Ability to move throughout the store. * Regular bending, lifting, carrying, reaching, and stretching. * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $26k-32k yearly est. Auto-Apply 60d+ ago
  • Stylist

    Ulta Beauty, Inc. 4.3company rating

    Troy, MI job

    on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). * Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. * Demonstrate business acumen with understanding of business drivers and identified opportunities for growth. * Perform product demonstrations with guests to drive sales and the guest service experience. * Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Develop guest relationships through consultations and appropriate retail and service recommendations. * Demonstrate high standards of customer service and salon image standards. * Serve all guests, including walk-in guests, in a timely and efficient manner. * Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards. * Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. * Follow established service protocols to ensure a consistent and exceptional guest experience. * Utilize appropriate booking and clientele systems to book guests for return services and for events. * Communicate any supply needs to the EM, ensuring guest readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Adhere to the Ulta Beauty dress code. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * Cosmetology license Experience * Previous relevant salon experience is preferred. Skills * Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. * Proficiency with use of equipment and chemicals needed to perform technical work * Proficiency to demonstrate, recommend and sell pro hair care and makeup products * Developed communication skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Frequent mobility during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift * Ability to stand for long periods of time during shift * Continuous and/or frequent coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $800 weekly 4d ago
  • Retail Assistant Store Manager-BRIARWOOD MALL

    Bath and Body Works 4.5company rating

    Bath and Body Works job in Ann Arbor, MI

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities * Attract, hire, develop, inspire, and retain top talent. * Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. * Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. * Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. * Implement and sustain floorset direction to optimize the business and bring the product story to life. * Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. * Set the direction and goals for the day/shift when associates arrive for work. * Provide individual and team performance feedback and recommendations to managers. * Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. * Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. * Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. * Train, coach, reward, and motivate associates to improve selling and the customer experience. * Reinforce selling expectations, performance, results, and accountability with all associates. * All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. * Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. * Maintain our values, policies, and procedures. Qualifications * Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. * Prior experience in a manager role, preferably in a retail setting. * Thrives in a customer-first based retail environment. * Ability to foster a customer-focused selling culture. * Effective communication skills, being open to feedback, and the ability to adapt quickly. * Ability to provide in the moment coaching to associates. * Ability to de-escalate store and customer situations effectively. * Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education * High school diploma, GED certificate, or Relevant Work Experience Core Competencies * Lead with Curiosity & Humility * Build High Performing Teams for Today & Tomorrow * Influence & Inspire with Vision & Purpose * Observe, Engage & Connect * Strive to Achieve Operational Excellence * Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: * On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises. * Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. * 40% merchandise discount and free product that encourages you to come back to your senses! * Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. * No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. * Opportunity for paid time off and additional family benefits including paid maternity and parental leave. * Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $29k-36k yearly est. 60d+ ago
  • Hollister Co. - Stock Associate, Twelve Oaks

    Abercrombie & Fitch Co 4.8company rating

    Novi, MI job

    Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. At Abercrombie & Fitch Co., we lead with purpose and always put our people first. Job DescriptionThe Stock Associate maintains effectiveness of merchandise flow, filling and presentation standards throughout the store and stock. Stock Associates typically work three to four shifts per week on average, each shift being about four to five hours, but may work more or less depending on the time of year and needs of the business. Stock Associates may be required to work most Saturdays and some Sundays, and during the weeks of peak holiday seasons. What You'll Do Customer Experience Store Presentation and Sales Floor Stockroom Communication Asset Protection and Shrink Policies and Procedures Training and Development QualificationsWhat it Takes Adaptability / Flexibility Applied Learning Attention to Detail Multi-Tasking Work EthicAdditional InformationWhat You'll Get As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU FOLLOW US ON INSTAGRAM @LIFEATANF Abercrombie & Fitch Co. is an Equal Opportunity employer
    $30k-34k yearly est. 30d ago
  • Retail Supervisor-CROSSROADS VILLAGE

    Bath & Body Works 4.5company rating

    Bath & Body Works job in Canton, MI

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Attract, hire, develop, inspire, and retain top talent. + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Set the direction and goals for the day/shift when associates arrive for work. + Provide individual and team performance feedback and recommendations to managers. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Train, coach, reward, and motivate associates to improve selling and the customer experience. + Reinforce selling expectations, performance, results, and accountability with all associates. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. + Prior experience in a supervisory role, preferably in a retail setting. + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: + On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. + Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. + 40% merchandise discount and free product that encourages you to come back to your senses! + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. + Opportunity for paid time off and additional family benefits including paid maternity and parental leave. + Visit bbwbenefits.com (*********************************************************** for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
    $25k-28k yearly est. 60d+ ago
  • PT Customer Experience Manager- Ford Rd Canton MI

    Michaels Stores 4.3company rating

    Canton, MI job

    Store - DET-CANTON, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $35k-44k yearly est. Auto-Apply 6d ago

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