Post job

Bath & Body Works jobs in Fort Worth, TX - 190 jobs

  • Retail Key Holder-Glade Parks

    Bath & Body Works 4.5company rating

    Bath & Body Works job in Euless, TX

    Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Provide individual and team performance feedback and recommendations to managers. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Display knowledge of product, company policies, and store strategies. + Set the direction and goals for the day/shift when associates arrive for work. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Drive rewards program enrollment and engagement on both the sales floor and at check-out. + Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Demonstrated sales, customer experience, and operational results in a fast-paced environment. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience. Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include: + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents. + Dental coverage, and vision coverage for frames and eye exams. + Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care. + No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). + On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises. + 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! + Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $24k-28k yearly est. 60d+ ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Retail Assistant Store Manager-HULEN MALL

    Bath & Body Works 4.5company rating

    Bath & Body Works job in Fort Worth, TX

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Attract, hire, develop, inspire, and retain top talent. + Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates. + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. + Implement and sustain floorset direction to optimize the business and bring the product story to life. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Set the direction and goals for the day/shift when associates arrive for work. + Provide individual and team performance feedback and recommendations to managers. + Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Train, coach, reward, and motivate associates to improve selling and the customer experience. + Reinforce selling expectations, performance, results, and accountability with all associates. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. + Prior experience in a manager role, preferably in a retail setting. + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: + On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. + Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. + 40% merchandise discount and free product that encourages you to come back to your senses! + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. + Opportunity for paid time off and additional family benefits including paid maternity and parental leave. + Visit bbwbenefits.com (*********************************************************** for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $34k-42k yearly est. 60d+ ago
  • Customer Experience Lead-Firewheel Town Center PINK

    Victoria's Secret 4.1company rating

    Garland, TX job

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $15.50 Maximum Salary: $19.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $15.5-19.5 hourly 22d ago
  • Supervisor - DC Operations

    American Eagle Outfitters 4.4company rating

    Dallas, TX job

    Supervisor - DC Operations The Fulfillment Center Supervisor assists in the overall management of the operation and provides strategic direction and leadership for all warehouse activities associated with order fulfillment, packing, shipping, receiving, warehousing, and inventory management. Essential Duties and Responsibilities include the following: Directly supervise hourly warehouse associates in a fulfillment center Manage specific warehouse activities including, but not limited to, order planning, releasing orders to the fulfillment floor, following up on completion of assigned tasks, and ensuring the packing stations complete orders on a timely basis. Oversee incoming and outgoing shipping activities to ensure order accuracy, completeness, and condition of shipments Assist Operations Manager in planning, prioritizing, and communicating shift directives to ensure efficiency, accuracy, and quality is met Partner with senior management to implement and maintain proper layout of warehouse and product placement. Ensure the physical condition of warehouse and equipment are properly maintained and documented Ensure customer service key performance indicators are met or exceeded by monitoring order fill rates, conducting unannounced inspections, ensuring inventory accuracy, etc. Personally coach, train, and mentor direct reports in order to ensure personal growth and career development Maintain a working knowledge of all operating systems pertaining to the work area and update standard operating procedures (SOPs) as needed Perform cycle counts, quarterly and/or annual physical inventories, and provide inventory reports as needed. Identify, document, and implement opportunities for continuous process improvement. Demonstrate flexibility to support other shifts and departments as required. Support safety incident investigations and corrective actions. Maintain the security of all merchandise and capital equipment in assigned departments Other duties as assigned. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree preferred At least 3 years of experience in a lead or supervisor role preferably in a fulfillment, distribution, or manufacturing environment Previous experience in Third Party Logistics (3PL) preferred Skills and Abilities: Ability to adjust strategy on the fly while functioning in a fast-paced environment in order to obtain operational goals Must be technologically savvy; experience with an Order Management System, Warehouse Management system, or Labor Management System is preferred. Must be able to operate using google productivity apps (Gmail, calendar, Drive, Docs, Sheets, Slides, etc.) Ability to build a cohesive team that exemplifies Quiet Logistics' core values. Demonstrated leadership skills to influence, implement, and manage change within the department Strong written and verbal communications skills Ability to plan, organize, and manage multiple projects and set priorities Identify and understand issues, problems, and opportunities; possess solid judgment, problem-solving, and decision-making skills Supervisory Responsibilities: Directly supervises employees in the Warehouse and Operations Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work between an office setting and warehouse environment Ability to lift and/or move objects up to and including 50 lbs. Ability to stand or walk continuously for up to 12 hours per day. Willing and able to frequently push, pull, squat, bend, reach and climb and descend stairs safely. Ability to work in warehouse climate with temperature range of 55-80 degrees The above job description is not intended to be an all-inclusive list of duties and standards of the position and additional tasks may be assigned to employees. Pay/Benefits Information: Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here. AEO may also provide discretionary bonuses and other incentives at its discretion.
    $43k-79k yearly est. Auto-Apply 22d ago
  • Elite Stylist

    Ulta Beauty, Inc. 4.3company rating

    Arlington, TX job

    on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Elite Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). * Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. * Perform product demonstrations with guests to drive sales and the guest service experience. * Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Develop guest relationships through consultations and appropriate retail and service recommendations. * Serve all guests, including walk-in guests, in a timely and efficient manner. * Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. * Follow established service protocols to ensure a consistent and exceptional guest experience. * Utilize appropriate booking and clientele systems to book guests for return services and for events. * Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Adhere to the Ulta Beauty dress code. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * Cosmetology license Experience * Previous relevant work experience is required Skills * Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. * Proficiency with use of equipment and chemicals needed to perform technical work * Proficiency to demonstrate, recommend and sell pro hair care and makeup products * Developed communication skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Frequent bending, reaching, and twisting during shift * Ability to stand for long periods of time during shift * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $22k-30k yearly est. 2d ago
  • SPACE PERFORMANCE ANALYTICS LEAD

    Sally Beauty Supply 4.3company rating

    Plano, TX job

    The Space Performance Analytics Lead will be generating and building new analytical reports and/or manipulating existing reports to meet the needs of the business. They will coordinate macro and micro space planning projects based on Space Performance to support stores productivity and POG right-sizing, clustering and localization recommendations to drive more productive stores. The work is driven through database architecture, report development, solution engineering and insight framework experience, leading insights, application and visuals to tell the data stories effectively This is a hybrid role reporting into our corporate office in Plano Texas 3 days a week. The role includes engaging in execution of company initiatives such as New/Relocation/Remodels, Concept Stores, Clustering, and Merchandising Space reconfigurations to drive more productive stores. In this role you will build and manage a diverse portfolio of best-in-class products and services including reporting, ad-hoc analytics, and advanced insights to enable data-driven decisions. This work helps inform Floor Planning and Space Planning while applying implications of relevant demographic information, store prototypes, store test formats, channel clustering, and macro space performance. Strong focus on driving business-centric decisions, actively seeking innovative solutions while identifying strategic opportunities for driving revenue growth. Execution of this role will include work fed into JDA/Blue Yonder modules and will be a driver of analytics and space performance metrics for Floor Planning/Macro Space and Space Planning/Micro Space to drive effective space optimization and performance across CosmoProf, Sally Beauty and HBCO Stores in North America. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Primary Duties: * Generate and build new analytical reports and/or manipulating existing reports to meet the needs of the business. Coordinate macro and micro space planning data points and recommendations, based on Performance to support store and POG right-sizing to drive more productive stores. * Lead data and analytics for clustering and localization projects. Product owner for all performance data, ad-hoc analysis, and advanced analytical products across SBH NA banners. * Work closely with the Merchandise Directors in design, development, and management of Performance Data and analytical products that can scale to satisfy multiple use cases. * Design and manage frameworks to enable self-service and exploratory analysis for internal team members and stakeholders. * Establish and enforce data management and governance frameworks inclusive of data and KPI definitions, data catalogs, and access to controls to drive standardization and usability. * * Duties will also include the set up and reporting of APT requests that are driven by understanding POG and/or Space performance. * Participate in special store projects, new store reviews, expansions, and department reset meetings/discussions, providing input with a data driven perspective. Provide thought leadership on creating more productive stores with Merchandising partner, Space Planning and Floor Planning. * Focus will be geared towards localization projects, and creating insights out on all metrics. This includes productivity, labor efficiency, performance analytics, and improvements in driving space productivity. Knowledge, Skills & Abilities: * Advanced analytical experience, with proven track record of creative problem solving. * Knowledge of SQL at an intermediate to advance level * Experience with data and reporting build in Alteryx, Power BI and Databricks * Ability to see coherent patterns in incoherent data sets. Experience in working with large, multi-dimensional data sets / sources. * Advanced report creation experience, including crafting actionable insights and recommendations from data. * 2-4 years of related work experience, including project management, retail operations, and visual merchandising. * Proficient knowledge of Microsoft Suite including Teams, Excel, PowerPoint, Outlook, and Word. Preferred Education, Experience and Credentials: * 10+ year of experience in analytics or related field. Demonstrated history of building and managing high-performing analytical processes for internal teams and stakeholders. * AS400 Experience * JDA/Blue Yonder certifications * Experience in a tier 1 retailer Competencies/Attributes: * Exceptional Analytical Skills and diligent about taking action based on findings - must possess analytical and financial literacy aimed at ensuring our business intentions generate sustainable returns on investment. * Strong attention to detail and sound problem-solving skills - enjoy gathering and digging into data to identify opportunities and solve problems; ability to quickly come up with creative solutions to both technical and business process issues; not satisfied until a solution is found. * Ability to make informed decisions quickly, based upon a combination of analysis, experience, wisdom and judgment. * Ability to manage multiple projects and strong organizational skills is preferred. * Ability to absorb technical information, understand implications and translate into actionable results * Focus on continual process improvement with the capability to make recommendations to maximize workflow efficiencies; has passion for finding those causal factors that can constrain performance and profits; challenges the status quo and strives to deliver process improvements * Strong Presentation, Verbal and Written Communication Skills - must excel at communicating complex information in simple to understand yet actionable ways; must be proficient at communicating across all levels across the organization (including senior leadership). * Flexible personality with the ability to deal with ambiguity and to think outside the box and provide a continuous flow of new ideas and process improvements while also facilitating conflict resolution. * Perform other duties as assigned. Working Conditions /Physical Requirements * The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. * The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work. We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount! #LI-Hybrid
    $20k-33k yearly est. 41d ago
  • Events Coordinator

    Michaels Stores 4.3company rating

    Irving, TX job

    Store - DFW-IRVING, TX Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Mid-day shifts Saturday and Sunday are required. Event Coordination * Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. * Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. * Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. * Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. * Communicate events with clients and store team members. * Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or emergency plans to be executed as needed. * Ensure client satisfaction for scheduled events. * Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience * Help customers shop, locate products, and provide them with solutions. * Provide fast and friendly check out experience. * Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck un-load, stocking and planogram (POGs) processes. * Complete merchandise recovery and maintenance. * Perform Store in Stock Optimization (SISO) and AD set duties as assigned. * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production. * Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Energetic and enthusiastic and personality. * The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. * Must have excellent people skills. * Must have experience working with children and children's events. * Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. * Must have organizational skills, interpersonal skills, and creative problem-solving skills. * Retail and/or customer service experience required Physical Requirements Work Environment * Ability to remain standing for long periods of time. * Ability to move throughout the store. * Regular bending, lifting, carrying, reaching, and stretching. * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • AE - Stock Associate - Early Morning (Off-Hours)

    American Eagle Outfitters 4.4company rating

    Mesquite, TX job

    YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day! YOUR RESPONSIBILITIES You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising. The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized. You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it. You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests. Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures. YOU'D BE GREAT FOR THIS ROLE IF: You love AE and Aerie products! You love organization and have attention to detail; priority-setting and time management are your strong suits. You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends. You've worked in a stock-related role previously - #practicemakesperfect. OUR ASSOCIATES LOVE AEO BECAUSE: They work with REAL people - there's nothing like your #AEOFamily. They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement. They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!) They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
    $27k-30k yearly est. Auto-Apply 11d ago
  • Framer P/T

    Michaels Stores 4.3company rating

    Plano, TX job

    Store - DFW-PLANO/HWY 121, TX Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment. Major Activities Adhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. * deliver sales and production results Complete framing orders with a high degree of quality and on time Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop Follow Standard Operating Procedures (SOPs) and Company programs Support shrink and safety programs Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget Operate cash register and execute cash handling to standards Acknowledge customers, help locate product and provide solutions Assist with Omni channel processes Other duties as assigned Minimum Type of experience the job requires basic computer skills and basic measuring skills ability to operate the framing equipment and glass cutter Preferred Type of experience the job requires retail experience Experience selling products and/or services to customers Physical Requirements regular bending, lifting, carrying, reaching and stretching ability to move throughout the store ability to remain standing for long periods of time lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment if you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation Work Environment public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com "and" Michaels.ca ."The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit" **************** . At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit **************** . Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster RequiredPreferredJob Industries Other
    $27k-33k yearly est. 60d+ ago
  • Merchandise Manager

    Ulta Beauty, Inc. 4.3company rating

    Granbury, TX job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Merchandise Manager (MM) is responsible for leading through Ulta Beauty's mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment process, replenishment, omni-channel, price changes, and markdowns. This leader drives the store's business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The MM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. * Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner. * Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel, price changes, and markdowns. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education * High school diploma is preferred Experience * 1-2+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense. * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team. Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Must be able to work shifts beginning at 5:00 a.m. * Must be available to work shifts on Sundays and Mondays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Continuous and/or frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting during shift * Continuous coordination and manipulation of objects during shift * Frequent lifting and/or moving up to 40 lbs. during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $58k-92k yearly est. 9d ago
  • 10849 Inside Sales

    Sally Beauty Supply 4.3company rating

    Grapevine, TX job

    Job Title: Beauty Advisor FLSA: Non-exempt Grade: Code: Inside Sales Representative USA - 0130 Company: SBH Department: Store Operations Positions Reporting to this job: NA Reports to (Title): Store Manager Essential Function Provides an optimal customer experience utilizing our selling behaviors. Ensures all transactions are complete and accurate and the store is maintained to meet brand standards Primary Duties 40% Brand: Bring customer experience to life by providing an optimal customer experience utilizing our selling behaviors and Company sales directives. Ensures all customer transactions are complete and accurate. Supports brand standards compliance in maintaining a good store appearance to provide a positive shopping experience for our customers. Aids in resolving customer service issues timely and skillfully. 25% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Collaborates with a wide number of customers and co-workers on a regular basis. Assist Store Manager with onboarding and training needs of new associates. Is an advocate for diversity, inclusion and belonging. 25% Operations: Record all sales in the POS and handle all monetary transactions such as sales, returns and exchanges accurately and efficiently. Completes daily paperwork and reporting, makes bank deposits when needed. Price merchandise, process back stock, assist with shipment processing and housekeeping duties such as cleaning. Supports with POGs as needed. May open and close the store. 10% Safety/Loss Prevention: Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT. Knowledge, Skills/Abilities and Requirements * High School Diploma or equivalent * Must 18 years of age or older * 1+ years retail sales / customer service experience preferred * Able to communicate with customers, co-workers and management in a clear and consise manner. * Ability to execute knowledge from product knowledge training to support with customer service * Can read and explain product labels * Can follow direction and perform other duties as assigned by Manager Competencies Definition Passionate Learner Desire to grow and learn. Flexible & Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations. Talent Builder Actively learns. Normally, asks questions to gain further information and understanding. Open to feedback. Effective Communicator Typically articulates well when sharing information with others and shares information in a timely manner. Asks questions and listens. Team Builder Works well with others to get the job done / support the customer. Understands and practices of inclusion. Customer Focused Partner Works to meet the needs of external and internal customers. Results Driver Holds self to a good work standard. Manages own time, focuses on the right priority and achieves what needs to be done. Strategic Thinker Proactively contributes to activity to support strategic plans. Big Picture Thinker Understand how the store operates Problem Solver & Decision Maker Uses the right information to make good decisions. Has good judgement to make prompt but balanced decisions to inform others and/or the customer. Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor X Task Level High â–¡ Departmental/Division Level High â–¡ Project Level High â–¡ Consultative Level High The amount of discretion or freedom this position has X Strict Adherence to Guidelines * Interprets and Adapts Guidelines * Develops and Implements Guidelines Working Conditions / Physical Requirements The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time. The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
    $30k-46k yearly est. 60d+ ago
  • Guest Coordinator

    Ulta Beauty, Inc. 4.3company rating

    Dallas, TX job

    Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty. * Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service. * Courteously handle sales, refunds and exchanges. * Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon. * Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests. * Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors. * Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. * Create awareness around stylists' personal goals through communication and collaboration with the entire team to drive success. * Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations. * Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience. * Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to Ulta Beauty's dress code. * Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines. * In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results. * Communicate any supply needs to the EM, ensuring guest-readiness at all times. * Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * High school diploma is preferred Experience * 1 year of relevant work experience or equivalent combination of education and relevant work experience Skills * Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System) * Demonstrate significant competency in sales, products, and service * Ability to build and maintain strong customer relationships * Strong communication skills * Ability to troubleshoot * Ability to work independently and as part of a team SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $22k-26k yearly est. 60d+ ago
  • Project Manager

    Sally Beauty Supply 4.3company rating

    Plano, TX job

    Project Manager - Infrastructure This position is Hybrid working 3 days a week in our new Support Center located in the Legacy West area of Plano Texas About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers. About the role We are seeking an experienced and detail-oriented Project Manager - Infrastructure to support and execute key initiatives within our IT Infrastructure organization. Reporting to the Program Manager - Infrastructure, this role will be responsible for coordinating and delivering infrastructure projects involving cloud, on-premises, networking, data center technologies, and enterprise platforms. The ideal candidate excels at driving project execution, managing cross-functional teams, and ensuring delivery outcomes align with program-level strategies and business needs. Responsibilities * Manage end-to-end delivery of infrastructure projects within larger programs, ensuring alignment with scope, requirements, and timelines. * Translate business and technical requirements into actionable project plans, schedules, and deliverables. * Coordinate project resources, including internal teams, external partners, and shared services. * Track project progress, budgets, risks, issues, and dependencies, escalating to the Program Manager as needed. * Support initiatives such as cloud migrations, data center modernization, enterprise networking upgrades, storage initiatives, and security infrastructure enhancements. * Prepare project documentation, including status reports, dashboards, RAID logs, and change requests. * Facilitate effective communication across technical and non-technical stakeholders. * Ensure cross-team alignment, drive collaboration, and help resolve conflicts to maintain project momentum. * Identify and mitigate project risks that could impact scope, schedule, or infrastructure stability. * Ensure projects adhere to compliance, regulatory, and security requirements. * Support change management, operational readiness, and handoff to support teams. * Assist in vendor coordination, contract adherence, and performance tracking. * Champion consistent project management practices and contribute to continuous improvement within the Infrastructure PMO. Knowledge, Skills & Abilities Requirements * Bachelor's degree in information technology, Computer Science, Engineering, or related field. * 3-5+ years of experience managing IT infrastructure projects. * Experience delivering projects such as cloud migration, network upgrades, virtualization, data center consolidation, M365 initiatives, or disaster recovery improvements. * Strong understanding of core IT infrastructure domains (cloud, networking, compute, storage, virtualization, security, end-user computing). * Familiarity with ITIL, Agile, and hybrid delivery methodologies. * Proficiency with project management tools (e.g., MS Project, Smartsheet, Jira, Confluence, ServiceNow). * Excellent communication, presentation, and stakeholder management skills. * Strong organizational, analytical, and problem-solving abilities. * Ability to work in a fast-paced, matrixed environment and manage shifting priorities. Preferred Qualifications * PMP or PRINCE2 certification * ITIL Foundation or higher * Agile/Scrum Master certification * Cloud certifications (AWS, Azure, GCP) Competencies & Attributes * Passionate Learner - actively seeks to understand the business and apply new knowledge; welcomes feedback; shares learnings with teams. * Flexible & Agile Adapter - thrives in an evolving environment; navigates ambiguity; remains calm and solutions oriented. * Talent Builder - collaborates effectively; contributes to an inclusive, positive team culture; encourages diverse perspectives. * Effective Communicator - conveys information clearly; listens actively; tailors communication to technical and non-technical audiences. * Team Builder - promotes collaboration and alignment across teams; values different viewpoints; supports collective success. * Customer Focused Partner - understands internal stakeholder needs and prioritizes delivering value; improves project and customer outcomes. * Strategic Thinker - contributes to cost-effective, scalable project approaches that support larger program goals. * Big Picture Thinker - understands interdependencies across teams and how project-level decisions impact overall program objectives. * Results Driver - committed to delivering high-quality results; manages priorities effectively; demonstrates perseverance and accountability. * Problem Solver & Decision Maker - analyzes data, identifies root causes, offers solutions, and makes informed recommendations. Working conditions & physical requirements This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated. The work is sedentary; however, occasional travel to company locations may be required. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, files, books, small parts; using a keyboard, driving an automobile, etc. No special physical demands are required to perform the work. #LI-Hybrid
    $40k-72k yearly est. 27d ago
  • Retail Supervisor-THE CENTER AT PRESTON RIDGE

    Bath & Body Works 4.5company rating

    Bath & Body Works job in Frisco, TX

    Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Attract, hire, develop, inspire, and retain top talent. + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Set the direction and goals for the day/shift when associates arrive for work. + Provide individual and team performance feedback and recommendations to managers. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Train, coach, reward, and motivate associates to improve selling and the customer experience. + Reinforce selling expectations, performance, results, and accountability with all associates. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. + Prior experience in a supervisory role, preferably in a retail setting. + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include: + On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises. + Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund. + 40% merchandise discount and free product that encourages you to come back to your senses! + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates. + Opportunity for paid time off and additional family benefits including paid maternity and parental leave. + Visit bbwbenefits.com (*********************************************************** for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $29k-33k yearly est. 60d+ ago
  • Associate Manager - Product Integrity

    Michaels Stores 4.3company rating

    Irving, TX job

    Support Center - Irving The Associate Manager, Product Integrity (AMPI) position is a developmental role intended to prepare the individual for assignment as a Product Integrity Manager. The AMPI works under the direction of the Manager, Product Integrity and performs routine and project tasks in support of product quality, and regulatory compliance. The AMPI will be assigned to manage the quality and regulatory compliance of products in specified departments. The AMPI will need to communicate well with cross-functional partners and understand how to prioritize the workload effectively to ensure deadlines are met, and projects are closed in a timely manner. Major Activities * Manages testing for assigned departments with regard to test grouping, failure disposition, corrective action plan, and retest requirements. * Develop and document product standards and/or specifications within your assigned division by collaborating with Product Development, Product Integrity Engineers, and Vendor as needed. * Partner with internal cross-functional partners regarding product development, regulatory compliance, vendor meetings, etc. * Provide vendor support by onboarding new vendors and answering existing vendor questions. * Assigns product designations, testing frequency, and GCC/CPC requirements settings in Michaels compliance system. * Reviews and approves product packaging for appropriate warnings and regulatory compliance * Manages investigation of quality, safety, compliance, or other product issues; assesses associated risks; determines root cause(s), and implements and monitors corrective actions in conjunction with overseas Product Integrity Engineers. * Manages Voice of the Customer for assigned departments. * Work with 3rd party partners, such as Michaels nominated testing labs, as needed. * Review and approve compliance chargebacks for assigned departments and resolve any disputes. * Assists PI Managers with special projects. * Research/learning on emerging industry/standard changes for assigned departments. * Other responsibilities, as assigned. * Domestic and international travel may be required. Other duties as assigned Minimum Education * Bachelor's Degree * Business, Quality Assurance, Compliance, Product Integrity, Engineering, or Related Field. Minimum Special Certifications or Technical Skills * Intermediate Excel skills * Basic Database skills * Intermediate Microsoft Office skills * Minimum 2 years of industry experience Other * Experience with consumer product testing, product integrity, quality assurance, regulatory compliance, Private Brand, product development, and/or direct import experience is helpful. * Domestic and international travel may be required. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $100k-122k yearly est. Auto-Apply 33d ago
  • FT Customer Experience Manager

    Michaels Stores 4.3company rating

    Frisco, TX job

    Store - DFW-FRISCO, TX Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. * Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results * Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs * Plan and lead the execution of class and in-store events in accordance with Company programs * Lead the omnichannel processes * Manage and execute shrink and safety programs * Assist with cash reconciliation and bank deposits * Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed * Assist with the onboarding of new Team Members * Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development * Serve as Manager on Duty (MOD) * Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others * Acknowledge customers, help locate the product and provide solutions * Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget * Manage and execute the shrink and safety programs * Cross train in Custom Framing selling and production * In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: * Retail management experience preferred Physical Requirements Work Environment * Ability to remain standing for long periods of time * Ability to move throughout the store * Regular bending, lifting, carrying, reaching, and stretching * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $31k-37k yearly est. Auto-Apply 1d ago
  • Area Loss Prevention Manager (ALPM) - Nationwide

    Ross Stores, Inc. 4.3company rating

    Dallas, TX job

    Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: * Success. Our winning team pursues excellence while learning and evolving * Career growth. We develop industry leading talent because Ross grows when our people grow * Teamwork. We work together to solve the hard problems and find the right solution * Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: Ross is always looking for qualified talent for our Area Loss Prevention Manager roles across the Nation, to express your interest please apply to this Evergreen Requisition. An Evergreen Requisition is an advertisement for positions that Ross Stores hires for throughout the year. It is a way for Ross Stores to build a database of qualified, interested individuals for a particular job function so that when there is a need to fill that type of role, the hiring process will be faster. By applying to an Evergreen Requisition, you are expressing your interest for a particular job function. The Area Loss Prevention Manager (ALPM) is responsible for protecting the assets of Ross Stores, Inc. while achieving shortage and safety goals for assigned stores/district(s)/area. This is done by managing, promoting, and directing all Loss Prevention initiatives and programs within the assigned group of stores and by developing and maintaining strong partnerships at the store, district, and zone levels. Through effective Operations and Human Resources partnerships, the ALPM implements company-driven shortage and safety solutions while providing regular direction and leadership to minimize operational shortage, mitigate theft and fraud, and maintain safe and secure environments for Ross associates and customers. At times, the ALPM will also work with other cross-functional groups to ensure integrated solutions positively impact shortage control and accident reduction initiatives. In partnership with Store Managers, ALPMs share supervisory responsibility for store-based Loss Prevention associates (Store Protection Specialists or SPS) and are involved in the ongoing hiring, training, development, and performance management of this team. Periodically, ALPMs may need to support the response to, recovery from, and future prevention of serious incidents within assigned market. The national base salary range for this role is $75,700 - $113,650. The national base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The national range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. ESSENTIAL FUNCTIONS: Minimizing Operational Shortage * Achieve shortage reduction goals for assigned stores/district(s)/area. * Understand and respond to shortage processes (i.e. CNS, MOS, Front-End Operations, MPT, etc.) and analytics. * Identify shortage risks through regular review of indicator reports; partner with stores to develop action plans to address/minimize operational shortage. * Ensure all Loss Prevention shortage audits are conducted consistently and objectively, with a focus on continuous improvement through partnership and training. * Coach, train, and influence store leadership and associates on best practice execution to minimize operational shortage. * Promote shortage awareness through store programs (i.e. Shortage Highway) and ensure current Loss Prevention Awareness Center is visible to associates. * Support assigned stores/district(s)/area during annual (and/or semi-annual) inventory process. * Strictly adhere to all budget guidelines established in stores/district(s)/area. Mitigating Theft & Fraud * Aggressively identify, investigate, and resolve all internal and external theft and fraud, striving to minimize the impact of loss to the company and address new types of theft and fraud. * Maximize utilization of all available merchandise protection tools and resources (including EAS, domes, alarm equipment, fitting room controls, shortage highway, etc.) to address loss in stores and throughout the company. * Ensure consistent execution of all deterrence resources/tools to proactively combat external loss. * Leverage exception and store reporting systems to identify theft activity (including cash shortage) in assigned stores. * Drive resolution and case closure on all internal and external investigations, including timely follow up on internal leads from the corporate Investigative Analyst team or the Alertline process and external intelligence from other retailers or law enforcement groups regarding current market theft trends. * Maintain appropriate confidentiality thorough internal investigations; partner with store/district leadership and Human Resources to address associate behavior and take corrective actions. * Drive an impactful and effective SPS program by participating in store efforts to hire, train, and develop SPS associates in assigned stores/district(s)/area. * Maintain accurate records and reports of all identified theft activity and related follow up; disseminate and communicate reporting as necessary. * Drive store-level awareness of theft and fraud techniques as well as prevention tools/resources to mitigate future impact and loss. * Share expertise on physical security and loss prevention systems through new store openings, remodels, and expansions. Maintaining a Safe & Secure Environment * Drive achievement of accident reduction goals for General Liability GL) and Workers Compensation (WC) for assigned stores/district(s)/area. * Conduct regular Loss Prevention safety audits for compliance of all accident and critical incident preventative standards and programs. * Promote a safety-first culture by conducting regular store audits, supporting the proper utilization of safety incentive awards, and joining in safety celebrations for accident-free months. * Participate regularly in store and district conference calls to bring greater awareness to safety initiatives and emergency/crisis response procedures. * Execute effective crisis management and incident response; coach and train store leadership and associates on accident investigation findings, areas of opportunity, and future prevention techniques. * Provide physical security expertise and ensure proper functionality of store-based security technologies including alarms, CCTVs, Intellex, etc. * Regularly evaluate building integrity and partner with store management to follow up on any equipment failure. Developing Great Teams & Partnerships * Train store leadership and associates, as well as Operations and Human Resources partners, on current Loss Prevention initiatives and programs. * Assist store leadership in promoting awareness campaigns on shortage and safety control measures; regularly participate in key store meetings and recognition program activities. * Develop and maintain effective working relationships with corporate Loss Prevention partners and field-based peers; share current store/market trends and provide feedback on current or proposed initiatives. * Foster regular working partnerships with other internal organizations to drive integrated solutions for shortage control and accident reduction initiatives. * Drive a performance management culture by detecting opportunities for improvement in individual, team, and store performance; influence change in less-than-optimal behaviors before they become ingrained. * Participate in the recruitment and hiring of top talent for store-based Loss Prevention positions; in partnership with store management, support the onboarding, ongoing training and development, and performance management of SPS associates in assigned stores/district(s)/area. * Promote effective internal communication through regular Store Protection Specialist conference calls and participation in store rally meetings. * Establish and leverage regular communication with external business partners including law enforcement agencies, retail theft organizations, and other retail LP departments. * Assist in the development and updating of training materials and concepts for awareness training sessions. * Perform other responsibilities and projects as assigned. COMPETENCIES: * Manages Work Processes * Business Acumen * Plans, Aligns & Prioritizes * Builds Talent * Collaborates * Leading by Example * Communicates Effectively * Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: * BA degree or greater preferred, preferably in Business or Criminal Justice, or equivalent work experience * 5+ years directly-related, multi-unit Loss Prevention and/or Retail work experience. * Experience in driving successful loss prevention, shortage control, accident reduction and fraud prevention programs. * Self-motivated individual who can be successful in a fast-paced environment, with minimal supervision. * Excellent written and verbal communication skills, strong presentation skills. * Must demonstrate the ability to be flexible and adapt to changing priorities. * Excellent analytical skills and demonstrated ability to solve problems. * Proven ability to make good decisions under pressure. * Excellent organizational skills, detail-oriented. * Maintains confidentiality concerning all information and projects. * Values and exhibits the highest level of personal integrity. * Must have proficiency in and knowledge of computer software including MS Office (Outlook, Word, Excel, and PowerPoint). * Knowledge of and previous experience with Loss Prevention technologies (including CCTV systems and exception reporting systems) is advantageous. PHYSICAL REQUIREMENTS/ADA: Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. Must be able to travel Must be able to stand for prolonged periods of time (up to 8 hours per day) Frequent computer work required (up to 8 hours), involving repetitive arm/hand motions from keyboarding This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. SUPERVISORY RESPONSIBILITIES: Shared supervisory responsibility for up to 75 store-based Loss Prevention associates (Store Protection Specialists or SPS) within assigned stores/district(s)/area. DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. BENEFITS Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long- Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 15 days/year, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Merchandising roles are also eligible to receive a Bonus based on individual and business performance.
    $35k-48k yearly est. 21d ago
  • Event Coordinator

    Michaels Stores 4.3company rating

    Dallas, TX job

    Store - Dallas South, TX Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises. Event Coordination * Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events. * Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity. * Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities. * Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards. * Communicate events with clients and store team members. * Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. * Adjust plans and events based on client's feedback and needs. * Create backup or emergency plans to be executed as needed. * Ensure client satisfaction for scheduled events. * Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event. Customer Experience * Help customers shop, locate products, and provide them with solutions. * Provide fast and friendly check out experience. * Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments. * Educate customer on Voice of Customer (VOC) survey. * Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) * Participate in the truck un-load, stocking and planogram (POGs) processes. * Complete merchandise recovery and maintenance. * Perform Store in Stock Optimization (SISO) and AD set duties as assigned. * Support shrink and safety programs * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. * Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members * Cross trained in Custom Framing selling and production. * Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires * Energetic and enthusiastic and personality. * The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job. * Must have excellent people skills. * Must have experience working with children and children's events. * Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills. * Must have organizational skills, interpersonal skills, and creative problem-solving skills. * Retail and/or customer service experience required Physical Requirements Work Environment * Ability to remain standing for long periods of time. * Ability to move throughout the store. * Regular bending, lifting, carrying, reaching, and stretching. * Lifting heavy boxes and accessing high shelves by ladder or similar equipment * If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. * Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • 10748 Inside Sales

    Sally Beauty Supply 4.3company rating

    The Colony, TX job

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: * Build relationships and inspire loyalty. * Recommend additional and complimentary products. * Inform customers of current promotions and events. * Set up advertising displays and arrange merchandise to highlight sales and promotional events. * Ensure our customers are informed about and enrolled in our Loyalty program. * Complete transactions accurately and efficiently. * Maintain a professional store environment and communicate inventory issues. * Demonstrate our Sally Beauty Culture Values. * We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know: * Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. * May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $35k-43k yearly est. 20d ago
  • Retail Key Holder-WATAUGA TOWNE CROSSING

    Bath & Body Works 4.5company rating

    Bath & Body Works job in Watauga, TX

    Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsibilities + Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. + Provide individual and team performance feedback and recommendations to managers. + Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. + Display knowledge of product, company policies, and store strategies. + Set the direction and goals for the day/shift when associates arrive for work. + Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives. + Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. + Drive rewards program enrollment and engagement on both the sales floor and at check-out. + Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. + All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. + Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. + Maintain our values, policies, and procedures. Qualifications + Thrives in a customer-first based retail environment. + Ability to foster a customer-focused selling culture. + Demonstrated sales, customer experience, and operational results in a fast-paced environment. + Effective communication skills, being open to feedback, and the ability to adapt quickly. + Ability to provide in the moment coaching to associates. + Ability to de-escalate store and customer situations effectively. + Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. Education + High school diploma, GED certificate, or Relevant Work Experience. Core Competencies + Lead with Curiosity & Humility + Build High Performing Teams for Today & Tomorrow + Influence & Inspire with Vision & Purpose + Observe, Engage & Connect + Strive to Achieve Operational Excellence + Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include: + Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. + Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents. + Dental coverage, and vision coverage for frames and eye exams. + Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care. + No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). + On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises. + 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! + Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* . We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all vacancy/vacancies are filled.
    $24k-28k yearly est. 60d+ ago

Learn more about Bath & Body Works jobs

Most common locations at Bath & Body Works