Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
* Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
* Provide individual and team performance feedback and recommendations to managers.
* Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
* Display knowledge of product, company policies, and store strategies.
* Set the direction and goals for the day/shift when associates arrive for work.
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
* Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
* Drive rewards program enrollment and engagement on both the sales floor and at check-out.
* Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
* All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
* Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
* Maintain our values, policies, and procedures.
Qualifications
* Thrives in a customer-first based retail environment.
* Ability to foster a customer-focused selling culture.
* Demonstrated sales, customer experience, and operational results in a fast-paced environment.
* Effective communication skills, being open to feedback, and the ability to adapt quickly.
* Ability to provide in the moment coaching to associates.
* Ability to de-escalate store and customer situations effectively.
* Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
* High school diploma, GED certificate, or Relevant Work Experience.
Core Competencies
* Lead with Curiosity & Humility
* Build High Performing Teams for Today & Tomorrow
* Influence & Inspire with Vision & Purpose
* Observe, Engage & Connect
* Strive to Achieve Operational Excellence
* Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include:
* Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
* Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
* Dental coverage, and vision coverage for frames and eye exams.
* Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
* No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
* On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
* 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
* Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$31k-36k yearly est. 23d ago
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Retail Supervisor-MARINA SQUARE MALL
Bath and Body Works 4.5
Bath and Body Works job in San Leandro, CA
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
* Attract, hire, develop, inspire, and retain top talent.
* Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
* Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
* Set the direction and goals for the day/shift when associates arrive for work.
* Provide individual and team performance feedback and recommendations to managers.
* Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
* Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
* Train, coach, reward, and motivate associates to improve selling and the customer experience.
* Reinforce selling expectations, performance, results, and accountability with all associates.
* All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
* Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
* Maintain our values, policies, and procedures.
Qualifications
* Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
* Prior experience in a supervisory role, preferably in a retail setting.
* Thrives in a customer-first based retail environment.
* Ability to foster a customer-focused selling culture.
* Effective communication skills, being open to feedback, and the ability to adapt quickly.
* Ability to provide in the moment coaching to associates.
* Ability to de-escalate store and customer situations effectively.
* Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
* High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
* Lead with Curiosity & Humility
* Build High Performing Teams for Today & Tomorrow
* Influence & Inspire with Vision & Purpose
* Observe, Engage & Connect
* Strive to Achieve Operational Excellence
* Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
* On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
* Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
* 40% merchandise discount and free product that encourages you to come back to your senses!
* Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
* No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
* Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
* Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$31k-35k yearly est. 4d ago
Abercrombie & Fitch + Hollister Co. - Stock Associate, San Francisco Outlets
Abercrombie & Fitch Company 4.8
Livermore, CA job
The Stock Associate maintains effectiveness of merchandise flow, filling and presentation standards throughout the store and stock. Stock Associates typically work three to four shifts per week on average, each shift being about four to five hours, b Stock Associate, Associate, Outlet, Retail
$34k-38k yearly est. 2d ago
Todd Snyder - Merch Lead
American Eagle Outfitters 4.4
San Jose, CA job
The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience.
POSITION TITLE: Merch Lead REPORTS TO: Senior Manager, Store Design & Store Leader SUPERVISES: N/A
RESPONSIBILITIES:
Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear
Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals
Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives
Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines
Completes floor sets and visual merchandising activities to company guidelines and standards
Follow and complete assigned merchandising instructions and plans.
Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives
Manage, maintain, and organize visual storage area all for visual items
Assist on sales floor as needed, modeling brand customer service behaviors and standards
Provides feedback on improvement opportunities and obstacles impacting sales results
Communicates all employee accidents/injuries to store leadership team immediately
Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink
Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner
Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures
Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements
Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs
Perform other duties as assigned and necessitated by the business
QUALIFICATIONS:
Minimum high school education or equivalent is desired, but not required
Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus
Past leadership experience preferred
Strong verbal and written communication and business acumen
Demonstrated collaborative skills and ability to work well within a team
Demonstrated excellent time management, organization skills and attention to detail
Ability to take feedback and take action when appropriate
Ability to work in a high ambiguity, fast-paced environment
Available to work a flexible schedule to include evenings and weekends
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8' to 10' ladders to retrieve and/or stock merchandise as needed
$116k-172k yearly est. Auto-Apply 60d+ ago
Todd Snyder - General Manager
American Eagle Outfitters 4.4
San Francisco, CA job
The role of the General Manager is to drive the company's key performance indicators by delivering exceptional customer store experience at all Todd Snyder locations. He or she exercises independent judgment and discretion in the development, implementation and communication of store strategies and business plans that align with the brand strategies. In partnership with the Store Leadership, the General Manager is accountable for effectively teaching, training and coaching store management into a high performing leadership teams that achieve sales goals, meets merchandising brand standards and delivers operational excellence.
POSITION TITLE: General Manager REPORTS TO: District Manager STATUS: Full Time Exempt SUPERVISES: Store Manager, Store Management, Store Associates RESPONSIBILITIES:
Leadership
Motivate and inspire the team by delivering a compelling vision and purpose which encompasses the company vision.
Create and lead an environment that ensures customer satisfaction, maximum productivity and profitability by translating and implementing company and brand developed business plans.
Establish and communicate clear expectations and hold the store management team and self-accountable for achieving all brand, performance and behavior standards.
Build and support effective relationships peers, supervisor, field leadership and cross-functional business partners to effectively lead positive change.
Facilitate and cascade communication across the store organization and acts as liaison to field leadership and cross-functional business partners.
Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.
Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.
Drive for Results
Establish the store business strategy inclusive of forecasting sales that reflect store trend and incorporates calculated risks to drive growth.
Identify, create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology.
Provide feedback on success of brand initiatives, customer feedback, in-store trends and market insights to drive growth.
Manage the controllable components of the P&L to achieve all store financial and expense targets.
Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
Train and develop management team on business acumen to drive business performance.
Lead the use of technology to enhance customer engagement and drive KPI results.
Evaluate store sales and payroll goals on a daily basis using payroll reports and tools; make scheduling adjustments to meet business needs.
Talent Management
Recruit, hire, develop and retain a high performing management team.
Teach, train and coach the store management team.
Consistently assess and provide ongoing performance feedback
Develop succession plans to ensure career paths for all associates; encourage associates to pursue internal opportunities.
Lead the annual review process for store management and associate team.
Collaborate with the Store Leadership to write performance reviews for the leadership team.
Manage all compensation decisions in partnership with you Human Resources Partner.
Drive employee engagement by recognizing and rewarding employees for outstanding performance.
Ensure that the store management team adheres to and enforce all employment practices and policies.
Recognize and properly resolve customer and performance issues; communicate high priority issues to the District Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.
Visual & Operational Execution
Conducts weekly visual walk-throughs with merchandise managers; directs brand appropriate strategic merchandising to maximize sales as an outcome of the assessment.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers.
Lead all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe.
Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales.
Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). .
Oversees and ensures efficiency of all daily operational procedures.
Ensure store audit compliance and shrink results meet company loss prevention standards.
QUALIFICATIONS:
Minimum high school education or equivalent.
Minimum of 5-7 years of retail or equivalent management experience preferred.
Strong prioritizing, interpersonal, problem‐solving & planning skills.
Knowledge and understanding of employment laws including compliance with federal, state and local requirements.
Demonstrated ability to manage complex and competing priorities.
Skilled at making quality decisions in a fast-paced and complex environment.
Strong communication, presentation, delegation and follow-up skills.
Effective interpersonal and communication skills with all levels of corporate business partners and field leadership.
Proficient in conflict management and resolution skills.
Demonstrated proficiency in training, sales generation and leading of functional teams.
Proven ability to analyze business trends and reporting to drive sales.
Demonstrated ability to coach, provide feedback and manage substandard performance.
Demonstrated ability to communicate effectively with customers and store team.
Proven ability to work in a fast‐paced and deadline‐oriented environment.
Ability to effectively lead multiple non-contiguous locations as needed.
Capacity to successfully lead high potential management teams and sizeable store teams.
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.
Ability to perform Essential Job Functions.
Computer and technology proficient.
$120k-213k yearly est. Auto-Apply 60d+ ago
Customer Experience Lead-Bay Street
Victoria's Secret 4.1
Emeryville, CA job
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.75
Maximum Salary: $24.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$19.8-24.8 hourly 15d ago
Todd Snyder - Sales
American Eagle Outfitters 4.4
San Jose, CA job
The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A
RESPONSIBILITIES:
Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous retail experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
Demonstrated collaborative skills and ability to work well within a team.
Ability to receive feedback and take action when appropriate.
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
Available to work a flexible schedule to include evenings, weekends and holidays.
Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.
Ability to perform all Essential Job Functions.
Proficient with technology.
$38k-60k yearly est. Auto-Apply 30d ago
Guest Coordinator
Ulta Beauty, Inc. 4.3
Gilroy, CA job
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Guest Coordinator is responsible for engaging with guests and promoting the Ulta Beauty services business through one-on-one guest interactions, both over the phone and in-person. They represent the image, products, and culture of Ulta Beauty and support the Experience Manager (EM) and Assistant Services Manager (ASM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate salon services and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Guest Coordinator is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), retail shrink, and omni-channel sales as set by Ulta Beauty.
* Provide exceptional guest service by acknowledging all Ulta Beauty guests in the Salon, Haircare, and Skincare areas of the store and offering friendly, prompt, and courteous service.
* Courteously handle sales, refunds and exchanges.
* Support the services team by answering salon phone calls, addressing and resolving guest concerns, managing the services booking system, guest records and salon traffic flow, and suggesting add-on services when booking appointments and interacting with guests in the store and salon.
* Build the services business by informing guests of current promotions and events and confidently inviting them to try services (inclusive of boutiques and salon) while providing knowledgeable, professional product and service recommendations to guests.
* Influence and support service providers in the execution of their daily appointment pages, rebooking, and new guest acquisition behaviors.
* Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Create awareness around stylists' personal goals through communication and collaboration with the entire team to drive success.
* Develop guest relationships through in-person and over-the-phone interactions and provide appropriate retail and service recommendations.
* Identify guests' needs by observing consultations and ensuring each service guest receives a 360° experience.
* Collaborate with managers, associates, stylists, and skin therapists throughout the store to help grow the business and support a well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to Ulta Beauty's dress code.
* Support the services team with ensuring all safety, sanitation, and infection control procedures are being followed before, during, and after services; always ensure compliance with state board guidelines.
* In partnership with the EM, utilize the Ulta Beauty scheduling tools (e.g., services booking system, payroll management tools, Scheduling Opportunities Worksheet, and peak 25 hours) to recommend schedule adjustments that will maximize results.
* Communicate any supply needs to the EM, ensuring guest-readiness at all times.
* Contribute to maintaining outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
Experience
* 1 year of relevant work experience or equivalent combination of education and relevant work experience
Skills
* Proficient with basic technology (e.g., Point of Sale system, Apple devices, Services Booking System)
* Demonstrate significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Strong communication skills
* Ability to troubleshoot
* Ability to work independently and as part of a team
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, pulling, pushing, crouching, reaching, stooping, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Continuous coordination and manipulation of objects during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $17.00 - $24.50 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$17-24.5 hourly 60d+ ago
AE - Sales Leader (Full-Time)
American Eagle Outfitters 4.4
Daly City, CA job
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
You're a people leader:
You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
You know that teamwork makes the dream work:
You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
You're a visual & operational innovator:
You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$96k-163k yearly est. Auto-Apply 60d+ ago
Creative Manager, Marketing
Ross 4.3
Dublin, CA job
GENERAL PURPOSE: This position is responsible for end-to-end execution of the seasonal creative direction in support of Ross Marketing Plans. This role manages all photography shoots, as well as a wide range of projects across TV, print, and digital marketing (web, email, and digital advertising) channels. This position requires a high level of organization, attention to detail, an eye for design and the ability to independently manage multiple projects simultaneously.
ESSENTIAL FUNCTIONS:
Develop and manage marketing print and digital creative assets for both seasonal on-model and product photography including but not limited to\:
Develop creative briefs, timelines and project budget tracking for all applicable projects.
Create quarterly shot lists for product and on-model photography based on cross-channel marketing plans.
Develop and manage product sample requests by division and communicate sample needs to the Fashion Offices (FO) and Merchants. Oversee process to ensure that the correct samples are received for shoots and donated or returned in a timely way.
For in-store shoots, create storyboards for each shot considering location and any necessary props. Lead execution of instore shoots with support from the internal team.
Responsible for booking photo shoots, talent, hair and makeup, stylists and shop Ross for products and props as needed.
Attend photo shoots, manage production logistics and direct photographers and stylists on art direction and models as needed.
Oversee asset delivery to various agencies and provide / post contact sheets for all on model and product photography shoots for easy reference.
TV / Video Production including\:
Manages TV productions in partnership with our advertising agency. Works closely with the Fashion Offices, Merchants and internal teams on production details and logistics to successfully execute commercials.
Strategically connects the dots across marketing channels to get the best outcomes and identify opportunities for process efficiency and cost savings.
Manage TV production projects on Basecamp with the most up-to-date documents and timelines.
Act as primary contact for TV production with Fashion Offices and Merchants ensuring that they are informed and deliver what's needed for each production.
Act as primary contact with Store Communications and Store Manager on TV Shoot Sample Pull Letters, store participation and TV shoot production logistics.
Maintain and evolve the In-store TV Shoot Guidelines as needed.
In partnership with the agency, attend and manage sample reviews and wardrobe fittings in Los Angeles. Attend all TV shoots in Los Angeles (or other locations as needed) including actively managing multiple production details and logistics.
Ensure all TV spots are posted to Interdubs and facilitate video link requests and needs.
Web, email and digital advertising channels project management including but not limited to\:
Develop marketing creative briefs including all content / prioritization of content, copywriting, visual assets guidance, creative considerations, budget and timelines.
Review and proof read layouts including facilitation of internal reviews and approvals. Provide consolidated feedback to agencies.
Form email subject headers and review test emails.
Act as the day-to-day liaison with external agencies managing inquiries and providing direction on projects.
Responsible for contact sheets (digital campaigns) and final work reference documents.
General project management work:
Serves as credible contact and resource for cross-functional and agency partners.
Maintain and publish project timelines across vendors to internal team.
Maintain and distribute the Ross Brand Guidelines as needed.
Manage digital and print budgets
Conduct competitive research across channels. Publish quarterly summary of insights.
Act as main Iron Mountain contact to facilitate sample kit needs.
Manage miscellaneous customer and internal requests.
COMPETENCIES:
Organizing
Presentation skills
Action oriented
Process Management
Collaboration
Time Management
Creativity
Drive for results
Strategic Agility
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Bachelor's degree in marketing, advertising or related field or equivalent combination of education and years of experience.
5+ years of marketing communications / creative services / production experience
Must be detail oriented, efficient at multitasking, and thrive in a deadline-oriented, fast-paced environment.
3+ years of management experience
Must have an eye for design / ability to articulate and provide appropriate guidance to create on-brand assets. Art direction experience preferred.
Independently manage multiple projects, budgets and timelines simultaneously.
Solid knowledge of Adobe Suite and Microsoft Office programs.
Working knowledge of Illustrator, InDesign, Photoshop and Basecamp preferred.
Great communication (verbal and written) skills and ability to work cross functionally and partner with external agencies.
PHYSICAL REQUIREMENTS/ADA:No unusual physical requirements. Requires no heavy lifting, and nearly all work is performed in a comfortable indoor facility.Routine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor.Job frequently requires sitting, handling objects with hands.Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 10 pounds.Vision requirements\: Ability to see information in print and/or electronically.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
$65k-95k yearly est. Auto-Apply 60d+ ago
Client Specialist - Womens Ready to Wear, Full Time - Valley Fair
Macy's 4.5
Santa Clara, CA job
Day-1 Medical, Dental, Vision Benefits for eligible colleagues
Competitive Pay
Paid Time Off
Flexible Holiday Time-Off & Flexible Scheduling
Instant access to earned wages with
PayActiv
Enhanced benefits: pet, home & auto insurance & more
401(k) plan options available
Bonus earning opportunities
Growth potential opportunities
Employee Discount at Bloomingdale's & Macy's Stores
About:
Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.
Job Overview:
The Bloomingdale's Client Specialist's primary responsibility is to maximize sales in their designated area/brand/category. This is done by offering outstanding service and product knowledge, maintaining compelling merchandise presentation, building personal clientele, and educating other colleagues. The Client Specialist is welcoming, friendly, and interested, and always puts the needs of the customer first. When not with customers or doing outreach, the Client Specialist is expected to complete tasks to support the omni-channel experience.
Essential Functions:
Create an in-store easy, seamless and fun experience allowing you to build and cultivate customer relationships
Embrace and be proficient with technology
Product knowledge expert and ambassador for the brand/category, sells with a confident fashion voice
Participate in the merchandising and operational requirements of the role
Qualifications and Competencies:
High School Diploma or equivalent required
1-2 years related experience
Practices open and continuous communication, values keeping others informed, effectively presenting information in a clear, concise manner
Excellent leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels
Ability to think creatively, strategically and technically
Ability to work a flexible schedule based on department and Company needs
Physical Requirements:
Position requires prolonged periods of standing/walking around store or department
May involve reaching, crouching, kneeling, stooping and color vision
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Frequently lift/move up to 25lbs
STORES00
$32k-37k yearly est. Auto-Apply 3d ago
Safe and Secure Ambassador-MARINA SQUARE MALL
Bath and Body Works 4.5
Bath and Body Works job in San Leandro, CA
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
The role of the Bath & Body Works Safe and Secure Ambassador (SSA) is to protect people, brand, and property in their home store environment. The mission of a SSA is to assist the store team in preventing and minimizing risk of life safety and theft & fraud events through consistent communication, partnerships, and education at all levels.
Responsibilities
* Support sales by engaging customers and associates at the front of the store with a strong command presence, a smile, and eye contact.
Provide in-store support during life safety, emergency response, and safety incidents.
* Collaborate with RAPM (Regional Asset Protection Manager) to follow up on safety and security incidents.
* Problem-solve extreme store events using brand de-escalation tactics.
* Assist the store team with driving a strong physical security culture by educating and upholding all BBW policies and procedures.
* Educate and develop the store team regarding shortage and safety behaviors.
* Collect, document, and communicate asset protection (AP) trends, theft, and fraud intelligence with RAPM and store leadership team (SLT).
* Assist in, document, and communicate all merchandise recoveries using BBW tools.
* Assist with Shrink Protection Program (SPP) assessment follow up and execution on action plans.
* Submit appropriate documentation in the system for all organized retail crime (ORC) incidents following BBW AP policies and procedures.
* Work with law enforcement and RAPM to identify and resolve open cases.
* Assist the SLT with modeling working safely, while maintaining a clean store.
* Demonstrate a culture of ethical conduct, safety, and compliance.
* All other duties based on the business needs and direction of the store manager and/or RAPM.
* All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Qualifications
* Must be 18 years of age or older.
* Meet any state or local certification/license and/or other legal requirements related to the position.
* Flexible work availability to include nights, weekends, and holidays.
* Ability to stand for extended periods of time.
* Effective communication.
* Experience in learning and adapting to different technology needs and changes.
* Strong ability to work independently and with a team.
Core Competencies
* Lead with Curiosity & Humility
* Build High Performing Teams for Today & Tomorrow
* Influence & Inspire with Vision & Purpose
* Observe, Engage & Connect
* Strive to Achieve Operational Excellence
* Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:
* Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
* Dental coverage, and vision coverage for frames and eye exams.
* Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
* No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
* On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it … daily, weekly, or whenever a need arises.
* 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
* Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
$29k-36k yearly est. 4d ago
Store Manager - Victoria's Secret - Stonestown Galleria - San Francisco, CA
Victoria's Secret 4.1
San Francisco, CA job
A Victoria's Secret & Co Store Manager is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales at Victoria's Secret. This role reports to the District Manager. Primary Responsibility: The Store Manager has the primary responsibility of driving top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Store Manager ensures operational excellence through visual merchandising, payroll management, inventory control, and delivering on our operational standards. The Store Manager drives consistency in performance and execution through business insights and actions to deliver results. It is their responsibility to coach and develop leaders within their area of responsibility by being a content expert in all areas of the store: brand, team, and operations. They also own or oversee the weekly schedules of leaders and associates.
Direct Reports as assigned (based on store volume):
Customer Experience Manager(s), Customer Experience Lead(s), and Associates
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling, and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of the brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking, and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $33.94
Maximum Salary: $42.40
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Ability to improve customer satisfaction and drive customer loyalty.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Experience selecting and developing direct reports to the next level and creating an environment where people do their best work.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 10+ years of retail leadership experience preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$33.9-42.4 hourly 17d ago
Todd Snyder - Stock
American Eagle Outfitters 4.4
San Jose, CA job
The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience
POSITION TITLE: Stock Associate REPORTS TO: Store Management Team or Stock Lead (where applicable) SUPERVISES: N/A
RESPONSIBILITIES:
Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources.
Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.
Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership.
Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor.
Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments.
Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards.
Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance.
Partner with store leadership to complete stock transfers and process damages.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership.
Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous stock experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Ability to receive feedback and take action when appropriate
Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Available to work a flexible schedule to include early morning, late evenings, weekends and holidays
Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment
Ability to lift cartons weighing up to 25lbs.
Ability to perform all Essential Job Functions
Proficient with technology
$31k-36k yearly est. Auto-Apply 30d ago
AE - Merchandise Leader (Part-Time)
American Eagle Outfitters 4.4
Brentwood, CA job
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for merchandising:
You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
Floorsets are your "thing"!
You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
You're a merchandising innovator:
You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
You've got a "teamwork" mentality:
You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
You're a people person:
You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
Integrity is your middle name:
You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$37k-44k yearly est. Auto-Apply 10d ago
Aerie - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters 4.4
San Mateo, CA job
YOUR ROLE As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator
: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$27k-51k yearly est. Auto-Apply 60d+ ago
Overnight Stock Associate
Ross Stores, Inc. 4.3
Salinas, CA job
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:
* Success. Our winning team pursues excellence while learning and evolving
* Career growth. We develop industry leading talent because Ross grows when our people grow
* Teamwork. We work together to solve the hard problems and find the right solution
* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
GENERAL PURPOSE:
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require.; The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.
ESSENTIAL FUNCTIONS:
* Understands that safety is the number one priority and practices safe behaviors in everything they do.
* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.
* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.
* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.; Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction.;
* Provides prompt and efficient responses to Customers at all times.; Responds to Customer Service calls immediately.; Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.
* Represents and supports the Company brand at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.
* Maintains a professional appearance and adheres to the Company's dress code at all times.
* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.
* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.
* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.
* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.
* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.
* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures.; Maintains a high level of awareness and accuracy when handling bankable tenders.
* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.
COMPETENCIES:
* Manages Work Processes
* Business Acumen
* Plans, Aligns ; Prioritizes
* Builds Talent
* Collaborates
* Leading by Example
* Communicates Effectively
* Ensures Accountability ; Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA:
* Ability to use all Store equipment, including PDTs, registers and PC as required.
* Ability to spend up to 100% of working time standing, walking, and moving around the Store.
* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
* Ability to occasionally push, pull and lift more than 25 pounds.
* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
* Certain assignments may require other qualifications and skills.;
* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.
SUPERVISORY RESPONSIBILITIES:
None
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
The base pay range for this role is $17.90 - $18.40. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
$17.9-18.4 hourly 40d ago
Todd Snyder - Sales
American Eagle Outfitters 4.4
San Francisco, CA job
The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A
RESPONSIBILITIES:
Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous retail experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
Demonstrated collaborative skills and ability to work well within a team.
Ability to receive feedback and take action when appropriate.
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
Available to work a flexible schedule to include evenings, weekends and holidays.
Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.
Ability to perform all Essential Job Functions.
Proficient with technology.
$38k-60k yearly est. Auto-Apply 28d ago
Customer Experience Lead-Stonestown Galleria
Victoria's Secret 4.1
San Francisco, CA job
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.00
Maximum Salary: $23.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$19-23.8 hourly 3d ago
Retail Key Holder-San Francisco Premium Outlet
Bath and Body Works 4.5
Bath and Body Works job in Livermore, CA
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
* Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
* Provide individual and team performance feedback and recommendations to managers.
* Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
* Display knowledge of product, company policies, and store strategies.
* Set the direction and goals for the day/shift when associates arrive for work.
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
* Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
* Drive rewards program enrollment and engagement on both the sales floor and at check-out.
* Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
* All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
* Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
* Maintain our values, policies, and procedures.
Qualifications
* Thrives in a customer-first based retail environment.
* Ability to foster a customer-focused selling culture.
* Demonstrated sales, customer experience, and operational results in a fast-paced environment.
* Effective communication skills, being open to feedback, and the ability to adapt quickly.
* Ability to provide in the moment coaching to associates.
* Ability to de-escalate store and customer situations effectively.
* Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
* High school diploma, GED certificate, or Relevant Work Experience.
Core Competencies
* Lead with Curiosity & Humility
* Build High Performing Teams for Today & Tomorrow
* Influence & Inspire with Vision & Purpose
* Observe, Engage & Connect
* Strive to Achieve Operational Excellence
* Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include:
* Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
* Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
* Dental coverage, and vision coverage for frames and eye exams.
* Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
* No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
* On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
* 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
* Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
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