Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
* Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
* Provide individual and team performance feedback and recommendations to managers.
* Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
* Display knowledge of product, company policies, and store strategies.
* Set the direction and goals for the day/shift when associates arrive for work.
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
* Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
* Drive rewards program enrollment and engagement on both the sales floor and at check-out.
* Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
* All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
* Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
* Maintain our values, policies, and procedures.
Qualifications
* Thrives in a customer-first based retail environment.
* Ability to foster a customer-focused selling culture.
* Demonstrated sales, customer experience, and operational results in a fast-paced environment.
* Effective communication skills, being open to feedback, and the ability to adapt quickly.
* Ability to provide in the moment coaching to associates.
* Ability to de-escalate store and customer situations effectively.
* Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
* High school diploma, GED certificate, or Relevant Work Experience.
Core Competencies
* Lead with Curiosity & Humility
* Build High Performing Teams for Today & Tomorrow
* Influence & Inspire with Vision & Purpose
* Observe, Engage & Connect
* Strive to Achieve Operational Excellence
* Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include:
* Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
* Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
* Dental coverage, and vision coverage for frames and eye exams.
* Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
* No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
* On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
* 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
* Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$27k-31k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Retail Assistant Store Manager-HAMPTON VILLAGE CENTER
Bath & Body Works 4.5
Bath & Body Works job in Rochester Hills, MI
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
+ Attract, hire, develop, inspire, and retain top talent.
+ Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
+ Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
+ Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
+ Implement and sustain floorset direction to optimize the business and bring the product story to life.
+ Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
+ Set the direction and goals for the day/shift when associates arrive for work.
+ Provide individual and team performance feedback and recommendations to managers.
+ Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
+ Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
+ Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
+ Train, coach, reward, and motivate associates to improve selling and the customer experience.
+ Reinforce selling expectations, performance, results, and accountability with all associates.
+ All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
+ Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
+ Maintain our values, policies, and procedures.
Qualifications
+ Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
+ Prior experience in a manager role, preferably in a retail setting.
+ Thrives in a customer-first based retail environment.
+ Ability to foster a customer-focused selling culture.
+ Effective communication skills, being open to feedback, and the ability to adapt quickly.
+ Ability to provide in the moment coaching to associates.
+ Ability to de-escalate store and customer situations effectively.
+ Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
+ High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
+ Lead with Curiosity & Humility
+ Build High Performing Teams for Today & Tomorrow
+ Influence & Inspire with Vision & Purpose
+ Observe, Engage & Connect
+ Strive to Achieve Operational Excellence
+ Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
+ On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
+ Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
+ 40% merchandise discount and free product that encourages you to come back to your senses!
+ Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
+ No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
+ Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
+ Visit bbwbenefits.com (*********************************************************** for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$29k-36k yearly est. 15d ago
Customer Experience Lead-Westland
Victoria's Secret 4.1
Westland, MI job
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $15.50
Maximum Salary: $19.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$15.5-19.5 hourly 23d ago
Selling Associate-Westland
Victoria's Secret 4.1
Westland, MI job
Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives.
Our Mission
We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.
Position Overview: Selling Associate
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
What We Offer
* 40% Associate Discount
* Free Mental Health (EAP) benefits for you and those who live with you
* Free Product
* Flexible Schedule
* Competitive Pay
Key Responsibilities:
When assigned to the sales floor:
* Drives store sales and growth by personally selling to customers
* Proactively engages with customers, reads cues and responds effectively
* Provides customers with the perfect bra fit by asking effective questions
* Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
* Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
* Reinforces customer buying decisions at checkout and encourages purchase of additional items
* Recovers cash wrap selling zone and "go-backs"
When assigned to processing and replenishment:
* Processes merchandise to be floor ready and maintains back room and under stock to brand standards
* Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
* Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
When assigned to floorset activity:
* Executes floorset proficiently
* Understands and adheres to brand standards
* Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria's Secret are responsible for:
* Driving top line store sales results and growing the business through action and productivity
* Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
* Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
* Taking initiative to recover and replenish merchandise, so it is available to sell
* Understanding and adhering to visual merchandising brand standards
* Assisting in housekeeping of sales floor and communicating maintenance issues
* Keeping an awareness of, and building personal capability in, loss prevention
* Reinforcing store strategy to reduce shrink
* Supporting all activities related to providing a safe working environment
* Understanding and demonstrating Company values
* Building loyalty through our Rewards Program
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $14.00
Maximum Salary: $16.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Exhibits an authentic desire to exceed the customer's expectations
* Proven ability to meet or exceed goals preferred
* Demonstrates a sense of urgency
* Has a healthy, competitive spirit, while maintaining a team focus
* Is resilient and bounces back quickly from setbacks
* Pursues opportunities to take on more responsibility
* Seeks out coaching from leaders and peers to improve productivity; leads own learning
* Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$14-16.8 hourly 23d ago
AE - Stock Associate - Early Morning (Off-Hours)
American Eagle Outfitters 4.4
Toledo, OH job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$28k-32k yearly est. Auto-Apply 22d ago
06387 COLOR & CURL CONCIERGE
Sally Beauty Supply 4.3
Toledo, OH job
Color & Curl Concierge The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills. In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:
* Creating increased customer retention and loyalty
* Building lasting relationships and driving behaviors that grow brand awareness and hair color market share.
* Using market analysis to sell approved beauty products, introduce new products and concepts, provide customer service, conduct product education both in store and virtually.
* Providing color & curl/texture consulting services to professional beauty salons, barbers, spas, schools and licensed cosmetologists.
The CCC/CCS is a vital role whose main focus is driving the color & curl business. This role requires extensive education provided through online guided learning and certification courses.
Primary Duties
You are the expert in Color & Curl/Texture and your primary duties surround this expertise!
* Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs.
* Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors.
* Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner.
* Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers.
* Stay informed regarding emerging trends, remain agile in response to market changes, and build Industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market.
* Ensures all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.
* Demonstrate our CosmoProf/BSG Culture Values and adhere to our company code of ethics and behavior.
Why you'll love working here:
* The people are creative, fun and passionate about beauty.
* Generous product discount and free sample products.
* You will receive a great education regarding our products through guided learning and certification courses.
* You will have ample opportunity for growth.
* You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Experience and Skills Required
* One year retail or other sales -focused experience
* Licensed cosmetologist highly preferred in US and Canada
* Reliable transportation to effectively service designated store and market.
* Ability to travel to shows and/or sales meetings a minimum of 3 times a year.
* Strong business acumen and ability to read, interpret, and action on pertinent sales reporting.
* Working knowledge of retail sales, inventory control systems and visual merchandising is strongly preferred.
* Strong knowledge of POS applications.
* Comprehensive knowledge of computers, ipads, mobile devices and social media platforms.
* Is committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs.
* May be required to work in other stores and in field at times.
* Strong time management and organization skills and the ability to manage multiple projects at once.
* Ability to present a professional image and interact positively with the public.
* Strong written and verbal communication skills, at all levels within and outside the organization.
* Must pass Color Certification Test within 60 days of hire to remain in position
Working Conditions /Physical Requirements
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$29k-32k yearly est. 60d+ ago
Merchandise Manager
Ulta Beauty, Inc. 4.3
Shelby, MI job
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty's mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment process, replenishment, omni-channel, price changes, and markdowns. This leader drives the store's business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The MM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth, and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget.
* Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
* Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, and retain a diverse team of top talent.
* Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to and enforce Ulta Beauty's dress code.
* Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
* Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
* Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel, price changes, and markdowns.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
Experience
* 1-2+ years of fast-paced, retail management, or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives.
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team.
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Must be able to work shifts beginning at 5:00 a.m.
* Must be available to work shifts on Sundays and Mondays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Continuous and/or frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting during shift
* Continuous coordination and manipulation of objects during shift
* Frequent lifting and/or moving up to 40 lbs. during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$98k-132k yearly est. 1d ago
Events and Party Coordinator
Michaels Stores 4.3
Commerce, MI job
Store - DET-COMMERCE TOWNSHIP, MI Plan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.
Event Coordination
* Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
* Engage with clients of all ages, from 4 to 94+, by creating an environment of fun and creativity.
* Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
* Facilitate and implement party add-ons such as goody bags, balloons, etc. to company standards.
* Communicate events with clients and store team members.
* Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
* Adjust plans and events based on client's feedback and needs.
* Create backup or emergency plans to be executed as needed.
* Ensure client satisfaction for scheduled events.
* Uphold the company's cleanliness and safety standards. Set up, break down, and clean before and after each event.
Customer Experience
* Help customers shop, locate products, and provide them with solutions.
* Provide fast and friendly check out experience.
* Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
* Educate customer on Voice of Customer (VOC) survey.
* Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
* Participate in the truck un-load, stocking and planogram (POGs) processes.
* Complete merchandise recovery and maintenance.
* Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
* Support shrink and safety programs
* Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
* Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
* Cross trained in Custom Framing selling and production.
* Participate in daily store cleanliness activities including (but not limited to) sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
* Energetic and enthusiastic and personality.
* The ability to handle job stress and interact effectively with others, including guests of all ages and co-workers, are essential functions of the job.
* Must have excellent people skills.
* Must have experience working with children and children's events.
* Must have good communication skills including written, verbal, and nonverbal communication as well as listening skills.
* Must have organizational skills, interpersonal skills, and creative problem-solving skills.
* Retail and/or customer service experience required
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time.
* Ability to move throughout the store.
* Regular bending, lifting, carrying, reaching, and stretching.
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends, and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$26k-32k yearly est. Auto-Apply 60d+ ago
Offline - Sales Leader (Full-Time)
American Eagle Outfitters 4.4
Novi, MI job
YOUR ROLE As the full-time Sales Leader, you support the Store Leadership Team by rocking out strong LOD (Leader on Duty) shifts and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience. You support Store Leadership in doing what it takes to maximize business opportunities to drive KPI results.
You're a people leader:
You're all about motivating and inspiring the team through AEO's core values. You're a role-model leader and you always hold associates accountable to rocking AEO's service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
You know that teamwork makes the dream work:
You challenge Sales and Stock Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance - #winning!
You're a visual & operational innovator:
You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$46k-74k yearly est. Auto-Apply 9d ago
Customer Service Manager Full Time
Michaels Stores 4.3
Allen Park, MI job
Store - DET-ALLEN PARK, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$26k-33k yearly est. Auto-Apply 60d+ ago
Customer Experience Manager PT
Michaels Stores 4.3
Ann Arbor, MI job
Store - ANN ARBOR, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$35k-44k yearly est. Auto-Apply 8d ago
Brow Waxing Expert
Ulta Beauty, Inc. 4.3
Ann Arbor, MI job
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires an active license in Esthetics or Cosmetology (as required by law), exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The Brow Waxing Expert is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Meet or exceed Benefit brand sales and service goals,and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty.
* Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Perform short services at the Brow Bar, including (but not limited to), eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty's policies and procedures.
* Use appointment book or system to book guests' appointments for initial services, return services, and events.
* Meet average sales per labor hour and sales to service ratio goal.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Regularly participate in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development and drive sales performance.
* Build and maintain strong customer relationships and an active clientele portfolio for Benefit brand services.
* Maintain strong relationships with Benefit brand partners through participation in required trainings and the execution of in store events and promotions.
* Create and maintain partnerships with Prestige consultants and salon professionals to promote teamwork and a high level of customer service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor.
* Collaborate with managers and associates throughout the store to help grow the business.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure compliance with state board guidelines.
* Adhere to the Ulta Beauty and Benefit brand dress code, including wearing brand assets as directed.
* Drive sales by keeping the Brow Bar area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards, as well as any additional assigned area.
* Communicate supply needs to the store management team and brand representatives in a timely manner to ensure guest-readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the Brow Bar, and any additional assigned area including, the salesfloor, restrooms, cashwrap, backroom, and break area.
* Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using the Benefit brand's and Ulta Beauty's technology and best practices.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
* Cosmetology or esthetics license where required by state law
Experience
* Experience in make-up application; eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred
* Proficiency with use of equipment needed to perform technical work
Skills
* Demonstrates significant competency in sales, products, and service
* Ability to build and maintain strong customer relationships
* Ability to work independently and as part of a team
* Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment
* Strong communication skills
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
* Attend brand sponsored trainings
WORKING CONDITIONS
* Continuous mobility during shift
* Frequent standing, pulling, pushing, crouching, stooping, reaching, bending, and twisting during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Ability to lift and/or move up to 25 lbs.
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$28k-47k yearly est. 12d ago
Co Manager
Ulta Beauty, Inc. 4.3
Allen Park, MI job
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Co-Manager (CM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The CM leads the Operations Manager (OM) and is accountable for all operational aspects of a single retail store. This position provides a developmental experience for leaders who demonstrate potential to do more. This leader drives their store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The CM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth, and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., shipment, replenishment, cycle counts, Destroy In Fields (DIFs), Return to Vendors (RTVs), planograms, inventory, and ad set processes) on time, and within payroll budget.
* Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
* Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the CM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
* Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Model a culture of teamwork and operational excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
* Adhere to and enforce Ulta Beauty's dress code.
* Ensure the execution of all operational focuses, inclusive of the inventory life-cycle related processes (e.g., truck, shipment, cycle counts, inventory, damages, testers, and Return to Vendors) as well as ad set and planogram processes.
* Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives.
* Use the company's task management tool as directed to prioritize the execution of store workload, ensuring full leadership adoption and compliance with company policy.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* Bachelor's degree is preferred
Experience
* 2-3+ years of fast-paced, retail management, or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Attend off-site meetings, which may require overnight travel
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent bending, pushing, reaching, twisting during shift
* Frequent lifting and/or moving up to 10 lbs. during shift; ability to lift and/or move up to 40 lbs.
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$101k-176k yearly est. 12d ago
Selling Associate-Fairlane Town Center
Victoria's Secret 4.1
Dearborn, MI job
Who are we? Victoria's Secret & Co. (NYSE: VSCO) is a Fortune 500 specialty retailer of modern, fashion-inspired collections including signature bras, panties, lingerie, casual sleepwear, athleisure, and swim, as well as award-winning prestige fragrances and body care. VS&Co comprises two market-leading brands - Victoria's Secret and PINK - that share a common purpose of inspiring and uplifting our customers in every stage of their lives.
Our Mission
We are committed to empowering our more than 30,000 associates across a global footprint of approximately 1,360 retail stores in approximately 70 countries. We provide our customers with products and experiences that make them feel good inside and out while driving positive change through the power of our products, platform, and advocacy.
Position Overview: Selling Associate
The Selling Associate drives sales and provides exceptional customer service, while engaging our customers and exhibiting an elevated level of product knowledge and expertise.
What We Offer
* 40% Associate Discount
* Free Mental Health (EAP) benefits for you and those who live with you
* Free Product
* Flexible Schedule
* Competitive Pay
Key Responsibilities:
When assigned to the sales floor:
* Drives store sales and growth by personally selling to customers
* Proactively engages with customers, reads cues and responds effectively
* Provides customers with the perfect bra fit by asking effective questions
* Converting returns, offers and other promotions into larger sales
When assigned to the cash wrap:
* Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
* Reinforces customer buying decisions at checkout and encourages purchase of additional items
* Recovers cash wrap selling zone and "go-backs"
When assigned to processing and replenishment:
* Processes merchandise to be floor ready and maintains back room and under stock to brand standards
* Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
* Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
When assigned to floorset activity:
* Executes floorset proficiently
* Understands and adheres to brand standards
* Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
All associate roles at Victoria's Secret are responsible for:
* Driving top line store sales results and growing the business through action and productivity
* Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
* Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
* Taking initiative to recover and replenish merchandise, so it is available to sell
* Understanding and adhering to visual merchandising brand standards
* Assisting in housekeeping of sales floor and communicating maintenance issues
* Keeping an awareness of, and building personal capability in, loss prevention
* Reinforcing store strategy to reduce shrink
* Supporting all activities related to providing a safe working environment
* Understanding and demonstrating Company values
* Building loyalty through our Rewards Program
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks
Click here for benefit details related to this position.
Minimum Salary: $14.00
Maximum Salary: $16.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Exhibits an authentic desire to exceed the customer's expectations
* Proven ability to meet or exceed goals preferred
* Demonstrates a sense of urgency
* Has a healthy, competitive spirit, while maintaining a team focus
* Is resilient and bounces back quickly from setbacks
* Pursues opportunities to take on more responsibility
* Seeks out coaching from leaders and peers to improve productivity; leads own learning
* Schedule flexibility that includes evenings, weekends, holidays, and non-business hours
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$14-16.8 hourly 31d ago
District Manager - Victoria's Secret - Detroit/Grand Rapids
Victoria's Secret 4.1
Detroit, MI job
Supports delivering sales plan through selling effectiveness and by meeting or exceeding individual sales goals. Selling Effectiveness: * Consistently execute to the selling model * Meet or exceed individual selling goals/expectations * Build highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail
Telling The Brand Story:
* Support replenishment activities that keep the store full and abundant
* Assist with floorsets, window changes, visual presentations, signage placement, etc. as directed
Operational Excellence:
* Abide by policies and procedures as directed
* Abide by Loss Prevention and safety messages in daily operations
Click here for benefit details related to this position.
Minimum Salary: $100,000.00
Maximum Salary: $147,000.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Bachelor's degree preferred or equivalent experience
* at least 5-7 years relevant retail management experience
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$100k-147k yearly 7d ago
AE - Stock Associate
American Eagle Outfitters 4.4
Troy, MI job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$27k-31k yearly est. Auto-Apply 27d ago
Aerie - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters 4.4
Toledo, OH job
YOUR ROLE As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator
: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$55k-94k yearly est. Auto-Apply 60d+ ago
Customer Experience Manager
Michaels Stores 4.3
Livonia, MI job
Store - DET-LIVONIA, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
* Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
* Plan and lead the execution of class and in-store events in accordance with Company programs
* Lead the omnichannel processes
* Manage and execute shrink and safety programs
* Assist with cash reconciliation and bank deposits
* Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
* Assist with the onboarding of new Team Members
* Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
* Serve as Manager on Duty (MOD)
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
* Acknowledge customers, help locate the product and provide solutions
* Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
* Manage and execute the shrink and safety programs
* Cross train in Custom Framing selling and production
* In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires:
* Retail management experience preferred
Physical Requirements
Work Environment
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching, and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment
* If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$35k-44k yearly est. Auto-Apply 14d ago
Retail Assistant Store Manager-GREAT LAKES CROSSING
Bath and Body Works 4.5
Bath and Body Works job in Auburn Hills, MI
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
* Attract, hire, develop, inspire, and retain top talent.
* Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
* Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
* Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
* Implement and sustain floorset direction to optimize the business and bring the product story to life.
* Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
* Set the direction and goals for the day/shift when associates arrive for work.
* Provide individual and team performance feedback and recommendations to managers.
* Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
* Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
* Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
* Train, coach, reward, and motivate associates to improve selling and the customer experience.
* Reinforce selling expectations, performance, results, and accountability with all associates.
* All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
* Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
* Maintain our values, policies, and procedures.
Qualifications
* Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
* Prior experience in a manager role, preferably in a retail setting.
* Thrives in a customer-first based retail environment.
* Ability to foster a customer-focused selling culture.
* Effective communication skills, being open to feedback, and the ability to adapt quickly.
* Ability to provide in the moment coaching to associates.
* Ability to de-escalate store and customer situations effectively.
* Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
* High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
* Lead with Curiosity & Humility
* Build High Performing Teams for Today & Tomorrow
* Influence & Inspire with Vision & Purpose
* Observe, Engage & Connect
* Strive to Achieve Operational Excellence
* Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
* On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it … daily, weekly or whenever a need arises.
* Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
* 40% merchandise discount and free product that encourages you to come back to your senses!
* Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
* No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
* Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
* Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance.
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.
$29k-36k yearly est. 20d ago
Retail Key Holder-OAKLAND CENTER MALL
Bath & Body Works 4.5
Bath & Body Works job in Troy, MI
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Key Holder, you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
+ Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
+ Provide individual and team performance feedback and recommendations to managers.
+ Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
+ Display knowledge of product, company policies, and store strategies.
+ Set the direction and goals for the day/shift when associates arrive for work.
+ Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
+ Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
+ Drive rewards program enrollment and engagement on both the sales floor and at check-out.
+ Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
+ All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
+ Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
+ Maintain our values, policies, and procedures.
Qualifications
+ Thrives in a customer-first based retail environment.
+ Ability to foster a customer-focused selling culture.
+ Demonstrated sales, customer experience, and operational results in a fast-paced environment.
+ Effective communication skills, being open to feedback, and the ability to adapt quickly.
+ Ability to provide in the moment coaching to associates.
+ Ability to de-escalate store and customer situations effectively.
+ Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
+ High school diploma, GED certificate, or Relevant Work Experience.
Core Competencies
+ Lead with Curiosity & Humility
+ Build High Performing Teams for Today & Tomorrow
+ Influence & Inspire with Vision & Purpose
+ Observe, Engage & Connect
+ Strive to Achieve Operational Excellence
+ Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include:
+ Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
+ Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
+ Dental coverage, and vision coverage for frames and eye exams.
+ Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
+ No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
+ On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily, weekly, or whenever a need arises.
+ 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
+ Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance (******************************************************************************************************************* , Philadelphia Fair Chance Law (https://www.phila.gov/media/20**********47/fair-chance-hiring-law-poster.pdf) , San Francisco Fair Chance Ordinance (******************************************************************* .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all vacancy/vacancies are filled.