Baxter International jobs in Hayward, CA - 930 jobs
Sales Associate (CA, AZ, OR, CO, ID, OK)
Baxter 4.2
Baxter job in San Francisco, CA
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your Role at Baxter
THIS IS WHERE you build trust to achieve results
As a Rental Sales Associate, you take pride in showcasing Baxter and our products. Your keen understanding of our deep portfolio of products and belief in the value and quality they provide to patients fuels your confidence. Our customers trust you and appreciate your knowledge and curiosity when finding solutions to meet their needs. You enjoy being on location, building relationships, and establishing trust with the doctors and nurses who use Baxter solutions every day.
As our primary connection to the healthcare professionals who rely on our products to save and sustain lives, you are the face and voice of our solutions. You enjoy seeing the connections between teams and how they work together to drive business results. The insights and feedback you share with your team and to cross-functional partners help validate and advise priorities and changes. The Rental Sales Associate (SA) supports territory sales activities to drive overall rental revenue for the region with a focus on specific product lines.
The Rental SA also provides product in-service training for the Patient Support Systems Capital and Rental portfolio (Smartbeds, surfaces, bariatric & Air Fluidized Therapy along with other medical devices) in a hospital setting to support product optimization. The SA ensures educational programs meet corporate and customer goals and acts as a liaison between the team and customers.
West Region Locations:
Portland, Oregon
Boise, Idaho
Bay Area/Sacramento, California
Phoenix, Arizona
Denver, Colorado
Oklahoma City, Oklahoma
What you'll be doing
Work directly alongside the sales team and customers. Communicating with internal collaborators and ensuring customer happiness.
Participate in delivery/implementation planning activities (customer meetings, conference calls, WebEx training, etc.).
Apply Salesforce to assist in driving new sales opportunities while helping maintain existing business.
Meet monthly/quarterly/annual quotas assigned by the corporation.
Lead generation, conduct negotiations and finalize sales.
What you'll bring
High School diploma is required; A bachelor's degree or equivalent experience is preferred.
Previous sales experience is preferred.
Ability to travel 75% (may include weekends).
Outstanding communication skills and public speaking.
High level of motivation, drive, curiosity, resilience, dedication, and integrity.
Ability to implement strategy plans, and to bring tasks to completion.
Effective time management skills.
Strong skills within the MS Office Suite (Excel, PowerPoint and Word); Salesforce knowledge a plus.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
The estimated base pay range for this position is $60,000 - $65,000 annually, with additional opportunity to earn sales incentive compensation for achieving or exceeding your goals. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less within the anticipated range based upon market data and other factors, all of which are subject to change.
Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
$60k-65k yearly Auto-Apply 12d ago
Looking for a job?
Let Zippia find it for you.
Sr Calibration Tech
Baxter 4.2
Baxter job in Hayward, CA
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your Role
As a Sr. Calibration Technician, you will be the subject matter expert in metrology and calibration. You'll ensure all measuring and test equipment meets strict standards, manage calibration schedules, and implement programs that comply with facility, corporate, and FDA requirements. This role requires independence, technical expertise, and collaboration across departments.
Your Team
You'll join the Quality Systems team at our Hayward, CA facility, reporting to the Manager of Quality Systems. Our team is dedicated to maintaining the highest standards of accuracy and compliance in a fast-paced manufacturing environment.
What You'll Be Doing
Test and calibrate various measuring and indicating equipment for conformance to established standards.
Evaluate calibration results and determine the acceptability of the calibration performed, as well as implement corrective action for out-of-tolerance conditions.
Adjust/repair instruments to meet calibration standards.
Communicate any out-of-tolerance conditions (OOT) and support investigations, corrective/preventative actions, and documentation relative to OOT conditions.
Maintain and control all calibration standards to ensure preservation of standards. Research and purchase new standards to improve calibration services for the facility.
Manage calibrations scheduling system for all equipment and devices (both internal and outside lab schedules). Coordinate calibration activities to ensure all calibration due dates are met.
Coordinate equipment calibration with outside vendors, including performing incoming inspections and documentation reviews on these instruments.
Contribute to the selection of new equipment and assess new and existing equipment to assign calibration requirements (including tolerances and frequency of calibration), and then create or revise specifications and procedures accordingly.
What You'll Bring
Prior calibration experience is required.
Must have strong organizational, oral and written communication skills.
Must have a strong understanding of electrical, pneumatic, temperature, electronic and mechanical measurement techniques and concepts in a high-paced manufacturing environment.
Must have strong computer skills including MS Suite.
Must work well with minimal supervision on routine calibrations and various projects as an individual or in a team environment.
Experience: High School degree required, 3-5 years in calibration or a related field; ASQ certification or Associate's Degree preferred.
Physical Requirements: Ability to lift up to 50 lbs occasionally and perform tasks requiring close visual acuity.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $68,000 - $93,500 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
$68k-93.5k yearly Auto-Apply 5d ago
Director, R&D E-Systems Quality & AI Leadership
Gilead Sciences, Inc. 4.5
Foster City, CA job
A global biopharmaceutical company is seeking a Director of Quality to lead R&D quality and compliance initiatives focused on electronic systems. The role involves executing the Quality strategy, adopting emerging technologies, and collaborating across departments to enhance operational excellence. The ideal candidate will have over 13 years of experience in the pharmaceutical industry, demonstrating strong leadership and a deep understanding of quality assurance methodologies. This full-time position is based in Foster City, California, offering a competitive salary range and comprehensive benefits.
#J-18808-Ljbffr
$155k-202k yearly est. 3d ago
Senior TAVI Training & Programs Lead
Abbott Laboratories 4.7
Santa Clara, CA job
A global healthcare leader in Santa Clara is seeking a Senior Manager to lead the US TAVI field and customer training programs. This position involves collaborating on global training curriculum, ensuring optimal outcomes, and developing a US-based training team. The ideal candidate will have a Bachelor's degree, at least 5 years of experience, and strong program management skills. Competitive salary and significant contributions to training innovations are part of the offerings.
#J-18808-Ljbffr
$96k-140k yearly est. 2d ago
Assoc Director, Data Scientist
Gilead Sciences, Inc. 4.5
Foster City, CA job
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Gilead's AI Research Center(ARC) is looking for a Principal Data Scientist to spearhead the adoption of AI/ML and transform our clinical development processes. This is a pivotal role where you will provide key thought leadership and drive our strategic vision for advanced analytics, with the goal of optimizing clinical trials, enhancing data-driven decision-making, and providing support for Real-World Evidence (RWE), Clinical Pharmacology, and Biomarkers initiatives.
You will be a thought leader in applying AI/ML to real-world clinical challenges, taking deep involvement in all stages of technical development-from coding and configuring compute environments to model evaluation, review, and architecture design. You'll work closely with a variety of cross-functional teams, including architects, data engineers, and product managers, to scope, develop, and operationalize our AI-driven applications, with a specific focus on leveraging AI/ML to advance insights within RWE, Clinical Pharmacology, and Biomarkers.
Responsibilities:
Innovate and Strategize: Spearhead the strategic vision for leveraging AI/ML within clinical development. You'll partner with cross-functional leaders to identify high-impact opportunities and design innovative solutions that transform how we conduct trials and make data-driven decisions.
Lead with Expertise: Guide the full lifecycle of machine learning models from initial concept to real-world application. This includes architecting scalable solutions, hands-on algorithm development, and ensuring models are rigorously evaluated and operationalized for use in RWE, Clinical Pharmacology, and Biomarkers.
Mentor and Empower: Act as a force multiplier for our data science team. You'll coach and mentor senior and junior data scientists, fostering a culture of technical excellence and continuous learning.
Translate and Execute: Serve as a bridge between technical teams and business stakeholders. You'll translate complex business challenges into precise data science problems and, in a product manager-like role, drive the development of these solutions from proof-of-concept to production.
Drive Breakthroughs: Research and develop cutting-edge algorithms to solve critical challenges. This could involve using NLP for patient insights, computer vision for biomarker analysis, or predictive models to optimize trial logistics. You'll be at the forefront of applying these techniques in a biotech context.
Build the Foundation: Design and implement the technical and process building blocks needed to scale our AI/ML capabilities. This includes working with IT partners to curate and operationalize the datasets essential for fueling our analytical pipelines.
Influence and Advise: Interface directly with internal stakeholders, acting as a trusted advisor to help them understand the potential of advanced analytics and apply data-driven approaches to optimize clinical trial operations.
Stay Ahead: Continuously monitor the landscape of machine learning and biopharmaceutical innovation. You'll ensure our team is leveraging the latest state-of-the-art techniques to maintain a competitive edge.
Technical Skills:
Advanced Model Development & Operationalization: Deep expertise in developing, deploying, and managing complex machine learning and deep learning algorithms at scale. This includes a profound understanding of model evaluation, scoring methodologies, and mitigation of model bias to ensure robust, ethical, and reliable outcomes.
Data & Computational Proficiency: Fluent in Python or R and SQL, with hands-on experience in building and optimizing data pipelines for analytical and model development purposes.
Cloud-Native AI/ML: Demonstrated experience with Cloud DevOps on AWS as it pertains to the entire data science lifecycle, from data ingestion to model serving and monitoring.
Translational Research: Proven ability to translate foundational AI/ML research into functional, production-ready packages and applications that directly support strategic initiatives in areas like RWE, Clinical Pharmacology, and Biomarkers.
Basic Qualifications:
Doctorate and 5+ years of relevant experience OR
Master's and 8+ years of relevant experience OR
Bachelor's and 10+ years of relevant experience
Preferred Qualifications:
Ability to translate stakeholder needs into clear technical requirements, including those related to RWE, Clinical Pharmacology, and Biomarkers.
Skill in scoping project requirements and developing timelines.
Knowledge of product management principles.
Experience with code management using Git.
Strong technical documentation skills.
Join us at the AI Research Center to shape the future of clinical development with groundbreaking AI/ML solutions, and contribute to advancements in RWE, Clinical Pharmacology, and Biomarkers!
The salary range for this position is:
Bay Area: $210,375.00 - $272,250.00.Other US Locations: $191,250.00 - $247,500.00.
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Gilead's AI Research Center(ARC) is looking for a Principal Data Scientist to spearhead the adoption of AI/ML and transform our clinical development processes. This is a pivotal role where you will provide key thought leadership and drive our strategic vision for advanced analytics, with the goal of optimizing clinical trials, enhancing data-driven decision-making, and providing support for Real-World Evidence (RWE), Clinical Pharmacology, and Biomarkers initiatives.
You will be a thought leader in applying AI/ML to real-world clinical challenges, taking deep involvement in all stages of technical development-from coding and configuring compute environments to model evaluation, review, and architecture design. You'll work closely with a variety of cross-functional teams, including architects, data engineers, and product managers, to scope, develop, and operationalize our AI-driven applications, with a specific focus on leveraging AI/ML to advance insights within RWE, Clinical Pharmacology, and Biomarkers.
Responsibilities:
Innovate and Strategize: Spearhead the strategic vision for leveraging AI/ML within clinical development. You'll partner with cross-functional leaders to identify high-impact opportunities and design innovative solutions that transform how we conduct trials and make data-driven decisions.
Lead with Expertise: Guide the full lifecycle of machine learning models from initial concept to real-world application. This includes architecting scalable solutions, hands-on algorithm development, and ensuring models are rigorously evaluated and operationalized for use in RWE, Clinical Pharmacology, and Biomarkers.
Mentor and Empower: Act as a force multiplier for our data science team. You'll coach and mentor senior and junior data scientists, fostering a culture of technical excellence and continuous learning.
Translate and Execute: Serve as a bridge between technical teams and business stakeholders. You'll translate complex business challenges into precise data science problems and, in a product manager-like role, drive the development of these solutions from proof-of-concept to production.
Drive Breakthroughs: Research and develop cutting-edge algorithms to solve critical challenges. This could involve using NLP for patient insights, computer vision for biomarker analysis, or predictive models to optimize trial logistics. You'll be at the forefront of applying these techniques in a biotech context.
Build the Foundation: Design and implement the technical and process building blocks needed to scale our AI/ML capabilities. This includes working with IT partners to curate and operationalize the datasets essential for fueling our analytical pipelines.
Influence and Advise: Interface directly with internal stakeholders, acting as a trusted advisor to help them understand the potential of advanced analytics and apply data-driven approaches to optimize clinical trial operations.
Stay Ahead: Continuously monitor the landscape of machine learning and biopharmaceutical innovation. You'll ensure our team is leveraging the latest state-of-the-art techniques to maintain a competitive edge.
Technical Skills:
Advanced Model Development & Operationalization: Deep expertise in developing, deploying, and managing complex machine learning and deep learning algorithms at scale. This includes a profound understanding of model evaluation, scoring methodologies, and mitigation of model bias to ensure robust, ethical, and reliable outcomes.
Data & Computational Proficiency: Fluent in Python or R and SQL, with hands-on experience in building and optimizing data pipelines for analytical and model development purposes.
Cloud-Native AI/ML: Demonstrated experience with Cloud DevOps on AWS as it pertains to the entire data science lifecycle, from data ingestion to model serving and monitoring.
Translational Research: Proven ability to translate foundational AI/ML research into functional, production-ready packages and applications that directly support strategic initiatives in areas like RWE, Clinical Pharmacology, and Biomarkers.
Basic Qualifications:
Doctorate and 5+ years of relevant experience OR
Master's and 8+ years of relevant experience OR
Bachelor's and 10+ years of relevant experience
Preferred Qualifications:
Ability to translate stakeholder needs into clear technical requirements, including those related to RWE, Clinical Pharmacology, and Biomarkers.
Skill in scoping project requirements and developing timelines.
Knowledge of product management principles.
Experience with code management using Git.
Strong technical documentation skills.
Join us at the AI Research Center to shape the future of clinical development with groundbreaking AI/ML solutions, and contribute to advancements in RWE, Clinical Pharmacology, and Biomarkers!
The salary range for this position is:
Bay Area: $210,375.00 - $272,250.00.Other US Locations: $191,250.00 - $247,500.00.
Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.
For additional benefits information, visit:
******************************************************************
* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.
For jobs in the United States:
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex , age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.
For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.
NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.
Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.
Share:
Job Requisition ID R0046852
Full Time/Part Time Full-Time
Job Level Associate Director
Click below to return to the Gilead Careers site
Click below to see a list of upcoming events
Click below to return to the Kite, a Gilead company Careers site
#J-18808-Ljbffr
$210.4k-272.3k yearly 2d ago
Cell Culture Process Development Lead - Pivotal & Commercial
Gilead Sciences, Inc. 4.5
Foster City, CA job
A leading biopharmaceutical company in Foster City is seeking an Associate Director/Principal Scientist to lead cell culture development for biologics programs. The ideal candidate will have significant experience in process development and team management, with a Ph.D. or relevant degree. This role involves optimizing processes, mentoring team members, and ensuring compliance with regulatory requirements.
#J-18808-Ljbffr
$92k-120k yearly est. 1d ago
Senior Oncology Bioinformatics Scientist
Gilead Sciences, Inc. 4.5
Foster City, CA job
A leading biotech company in Foster City is searching for a Senior Scientist with extensive experience in analyzing omics data such as RNA-Seq and WES. The ideal candidate will have a PhD and 8+ years of experience in the pharmaceutical or biotech industry, strong statistics knowledge, and excellent communication skills. Responsibilities include synthesizing scientific questions into research efforts and empowering teams to achieve organizational objectives. Join a dynamic team that values diversity and supports professional growth.
#J-18808-Ljbffr
At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
Gilead Sciences is seeking a highly motivated, adaptable, and experienced Program and Project Management leader to start up a new state-of-the-art Single-Use DS Biologics Manufacturing facility in Foster City and integrate this facility with existing Foster City cGMP Manufacturing activities.
As the Foster City Manufacturing Operational Readiness Program Lead, you will design, build and manage the multi-year cross-functional program of activities and workstreams involved in transitioning Gilead's new Foster City biologics manufacturing facility from capital project into routine cGMP production. You will help ensure that the systems, people, and processes are in place to support clinical manufacturing and future commercial launches. This is a unique opportunity to shape the future of Foster City Manufacturing for Gilead and make a lasting impact on global health.
Job Responsibilities
Coordinate the creation of an Operational Readiness Program and reinforce a sense of purpose and ownership among all team members. Structure distribution of responsibilities across multiple workstreams within the program, drive prioritization and sequencing of workstreams, and partner with the Capital Project team to align operational and project timelines, deliverables, and resources.
Evaluate industry best practices and select an appropriate program and project delivery model that supports the dynamic nature of a new facility startup and integrates with Gilead's existing governance and delivery frameworks.
Select and manage the tools, standards, business processes, documentation, metrics, and communications associated with the Operational Readiness Program.
Partner with IT and key stakeholders to pilot and implement innovative digital solutions for the Operational Readiness Program and Foster City Manufacturing.
Organize, prioritize, sequence, and track workstreams, activities, and resources necessary for Foster City Manufacturing to support startup and Engineering project deliverables.
Work with the Foster City Manufacturing Leadership Team, the Global Manufacturing organization, and senior leaders across PDM to develop a comprehensive Foster City Manufacturing site strategy document and own the portfolio of projects to achieve the site's long-term ambitions.
Actively participate in defining and communicating the Foster City Manufacturing mission and vision in alignment with Gilead's corporate values. Act as a change agent to foster an inclusive and high performing organization with a culture of curiosity, continuous improvement, and innovation.
Operate with an Enterprise-First mindset and a willingness to adapt and flex across functional boundaries as needed to achieve mission critical tasks.
Minimum Required Education, Years of Experience and Qualifications
Bachelor's degree in engineering, life sciences, or related field, and 10+ years of experience in biotech/pharma manufacturing or process development with a minimum of 2 years direct or matrixed people leadership experience. OR
Masters' Degree and Eight Years' Experience in biotech/pharma manufacturing or process development with direct or matrixed people leadership experience
5+ years of project and portfolio management experience utilizing both traditional and agile project delivery methodologies.
Strong understanding of cGMP compliance.
Strong business and financial acumen.
Proven experience successfully managing cross-functional teams and complex project timelines with significant components of uncertainty.
Demonstrated ability to thrive in a dynamic environment and collaborate across diverse technical areas.
Experience with Biologics Drug Substance manufacturing equipment and processes, Single-Use Technologies, and cGMP facility qualification and startup preferred.
Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws.
#J-18808-Ljbffr
$130k-167k yearly est. 1d ago
Director, PDM Process Excellence & Strategic Transformation
Gilead Sciences, Inc. 4.5
Foster City, CA job
A leading biopharmaceutical company is seeking a Director for PDM Business Process & Operational Excellence in Foster City, California. The role involves leading cross-functional business mapping and driving continuous improvement initiatives. Candidates should have a relevant degree, significant experience in a related industry, and a Lean/Six Sigma certification. This position offers a competitive salary range of $226,185.00 - $292,710.00, along with potential bonuses and comprehensive benefits.
#J-18808-Ljbffr
$226.2k-292.7k yearly 5d ago
Senior FP&A Leader, Oncology Program Finance
Gilead Sciences, Inc. 4.5
Foster City, CA job
A leading biopharmaceutical company in California seeks a Senior Manager, FP&A - Oncology Program Finance to support clinical spend and financial processes. The ideal candidate must have over 8 years of finance experience, strong analytical capabilities, and proficiency in Excel. This role involves partnership with Clinical Operations and leadership in financial analysis and reporting. A Master's degree or CPA is preferred, along with experience in the biotech sector.
#J-18808-Ljbffr
$121k-161k yearly est. 1d ago
Associate Director/Principal Scientist
Gilead Sciences, Inc. 4.5
Foster City, CA job
United States - California - Foster City Process/Product Development & Operations Regular
The Associate Director/ Principal Scientist , Cell Culture Process Development (Pivotal & Commercial), will be responsible for leading aspects of cell culture development including commercial process development and process characterization for multiple biologics programs during pivotal phases (phases II/III and post-launch). In addition, this role is also expected to lead projects for cell culture process technology development, platform process evolution, and to support cell culture-related regulatory documentation.
Key Responsibilities
Optimize and characterize cell culture processes to supply pivotal trials and enable commercialization for monoclonal antibodies, multi‑specifics, and novel modalities.
Lead and/or support entire lifecycle of pivotal activities including process risk assessment, process characterization, preparation of all supporting documentation/reports toward BLA submission, provide support to ensure successful process performance qualifications (PPQ), and author relevant sections of BLA.
Lead and/or support technology transfer and investigation activities in partnership with the global manufacturing sciences and technologies (MSAT) group.
Design experiments and perform hands‑on cell culture operations in shake flasks, ambr15, ambr250, bench‑scale bioreactors, and novel cell culture platforms.
May provide support to pilot plant operation for up to 500 L single‑use bioreactor.
Perform statistical analyses and appropriate modeling to assess process parameter criticality, identify acceptable ranges, and contribute to integrated control strategy.
Author and review GMP and non‑GMP technical documents (reports, regulatory submissions/responses, batch records, SOPs etc.), present in group/cross‑functional meetings.
Participate and work cross‑functionally within and outside of biologics technical development to achieve common goals.
Explore, develop, and implement novel cell culture technologies to meet business needs.
Manage direct and indirect reports and mentor junior group members while working in a flexible and agile environment.
Some travel may be required to support technology transfers and provide oversight at external manufacturing facilities.
Adhere to department budget and all training, compliance and safety requirements.
Remain current on trends and new technology advancements across the Biopharmaceutical industry.
Hire, mentor and develop team members within the organization to help build and grow a world‑class biologics cell‑culture process development organization.
Qualifications
Ph.D. with 5+ years OR M.S. with 8+ years OR B.S. with 10+ in a relevant scientific discipline (biology, bioengineering, chemical engineering, biochemical engineering).
Experience leading pivotal stage cell culture process development/characterization and implementation in GMP facilities.
Experience in building high‑performing teams through strategic coaching and feedback.
Hands‑on laboratory operations experience including shake flask, high‑throughput bioreactor, bench scale bioreactor, and pilot scale cultures.
Excellent communication, technical writing, and presentation skills and aptitude for creative problem solving.
Demonstrated ability to collaborate and influence cross‑functionally.
Experience in cell culture media development, and/or employing modeling techniques for upstream process development and optimization is preferred.
Experience in statistics, design‑of‑experiments, and data analysis (e.g. JMP, Spotfire).
Working knowledge of lab automation, data management, data science, knowledge management and data protection.
Experience with viral vaccines is a plus.
Passion for inclusion: knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way he/she/they work.
#J-18808-Ljbffr
$116k-163k yearly est. 1d ago
Exec Director- Global Supply Chain Strategic Sourcing and Supplier Management
Gilead Sciences, Inc. 4.5
Foster City, CA job
United States - California - Foster City Manufacturing Operations & Supply Chain Regular
Gilead Sciences, Inc. is a research-based biopharmaceutical company founded in 1987. Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development. As part of our rapidly growing science-driven organization, colleagues at Gilead are revolutionizing healthcare by bringing urgently needed medicines to patients in the areas of HIV/AIDS, liver diseases, hematology and oncology, inflammation and respiratory diseases and cardiovascular conditions. We are proud to have some of the most talented colleagues from across the research, healthcare, pharmaceutical, biotechnology & business sectors, working together and supporting each other to help make a real difference to the lives of patients.
Exec Director, Global Supply Chain Strategic Sourcing and Supplier Management
FOSTER CITY, CA
Key Responsibilities:
Reporting to the SVP of Global Supply Chain, and part of the larger Pharmaceutical Development and Manufacturing organization (PDM), the ED Strategic Sourcing and Supplier management will lead a team of Supply chain professionals sourcing and leading our outsourced CMO network. This role is accountable for the strategic business relationships with external suppliers of both Development and Commercial services and/or materials. This includes ownership of the strategy, selection, and performance management of all suppliers providing API, SDD, OSD, BDS, sterile DP, and secondary packaging services as well as all suppliers of direct materials including medical devices, primary packaging, excipients, and manufacturing consumables. This role collaborates closely with all PDM functional groups including RA, Tech Dev, Mfg. Ops, QA, Product & Portfolio Strategy, and Global Supply Chain and is accountable for continuous improvement and ongoing collaboration with our suppliers through product lifecycle.
Responsibilities:
Development and Commercial Programs:
Own the strategic business relationship with suppliers of manufacturing services and direct materials including but not exhaustive:
Accountable for sourcing of strategic partners, contract negotiation and ongoing business relationship with the suppliers. (MSAs, SOWs, Supply Agreements, Pricing, etc.)
Lead strategic business discussions, long range supply and/capacity planning, and business development, through the product lifecycle and ensure financial discipline, win win and savings opportunities.
Participate and contribute into CD & OP and S & OP.
Management of supplier performance (monthly/annually) Key KPI: i.e., OTD, Batch Release First Time %). Deviation on time Closure (%), Batch Rejection Rate (%), Deviations per batch
The escalation points for Mfg. Ops team members for recurrent or chronic performance issues from suppliers
Lead quarterly / annual business review meetings (BRMs) with strategic/high suppliers
Lead the assessment and mitigation of supplier risks through regular supplier risk management processes
BCP plans with suppliers articulated and desk top exercises completed to ensure robustness
Responsible for preparation and tracking of RFPs/RFQs for new business with external suppliers and in consultation with functional stakeholders (Mfg. Ops, Tech. Dev. QA, etc.)
In collaboration with Product and Portfolio Strategy team members, identify and manage strategic suppliers of manufacturing services in alignment with network supply chain strategies
Own the development and execution of supplier strategies for direct material suppliers
Identify and manage strategic suppliers of direct materials in alignment with approved CMT strategies
Establish quality and technical execution expectations with vendors
Segment our supplier and have a strategy for strategic and tiered suppliers.
Articulate digital roadmap and integration with key suppliers, plan and execute against it
Sustainability and resilience strategy articulated with key suppliers
Development/Clinical Programs:
Providing intel, options, and solutions; staying informed and knowledgeable of relevant Development CDMO and material supplier capabilities, offerings, capacities, etc. as they relate to potential or known Gilead pipeline needs
Leading site assessment teams (SATs) and/or category management teams (CMTs) for the assessment and selection of new service or material suppliers to meet Development program needs
Ensuring the full scope of supplier selections made during Development align with Commercial manufacturing and/or network strategies, as necessary.
Establish quality and technical execution expectations with vendors
Prepare and/or review agreements covering confidentiality, supply terms & conditions, and quality
Commercial Programs:
Providing intel, options, or solutions; staying informed and knowledgeable of relevant Commercial CMO and material supplier capabilities, offerings, capacities, etc. as they relate to Gilead Commercial supply needs
Leading site assessment teams (SATs) and/or category management teams (CMTs) for the assessment and selection of service or material suppliers to meet commercial Program needs
Qualifications:
Primary degree in Business, Science or Engineering discipline. Master's degree and/or professional qualifications in supply chain management desired.
15+ years of biopharmaceutical industry experience with at least 5 years of experience focused on management and leadership roles with contract manufacturers in a supply chain capacity.
Experience developing, implementing, and executing strategic plans and objectives for organizations and departments.
Solid understanding of current industry trends.
Leadership qualities of the successful candidate include the following: collaboration, building and developing high performing teams, accountability, cross functional engagement and influence, program management, strategic vision, executive presence, coaching, goal setting and performance management.
Strong business acumen. Capability to navigate and lead in a highly matrixed environment.
Demonstrated ability to understand complex and complicated situations and to strip out complications.
Effective communication skills, both written and verbal. Can make convincing arguments, inspire action, and bridge diverse cultures. Capable to communicate the world of PDM to people outside of PDM, and to communicate about the world outside of PDM to those inside.
Negotiation and conflict resolution skills.
A proven capability to contribute to your team's success through servant leadership.
A proven capability to contribute to the success of PDM and Gilead as a senior leader.
Gilead Core Values
Integrity (Doing What's Right)
Inclusion (Encouraging Diversity)
Teamwork (Working Together)
Excellence (Being Your Best)
Accountability (Taking Personal Responsibility)
#J-18808-Ljbffr
$144k-193k yearly est. 1d ago
Field Service Technician II - San Francisco, CA (AM Shift)
Baxter 4.2
Baxter job in San Francisco, CA
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Job Description
Your role at Baxter:
Our Field Service Technician II's primary responsibility is to perform complex repair work on all customer and company - owned medical equipment. In addition to the repair work, the FSII is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!
Your team:
The field service team works within hospital and service setting environments to repair medical devices.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
What You'll Do:
Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
Ability to troubleshoot devices and repair any malfunctioning components.
Ability to use the appropriate tools in making required adjustments and repairs.
Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
Generate service revenue and complete activities required under service contract.
Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.
What You'll Bring:
Must be at least 21 years of age
High school diploma or GED or equivalent experience
Valid driver's license and driving record
Basic mathematical skills - addition, subtraction, multiplication, and division
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a salary range rate of $56,000 - $77,000.The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
$56k-77k yearly Auto-Apply 60d+ ago
Head of Data Science & Digital Transformation
Gilead Sciences, Inc. 4.5
Foster City, CA job
A leading biotechnology company in California seeks an experienced leader to drive digital and data strategies in their R&D organization. The ideal candidate will bring over 12 years of experience, with a strong focus on integrating digital tools and building diverse teams. This is a pivotal role aimed at transforming workflows and enhancing organizational capabilities through advanced analytics and AI technologies.
#J-18808-Ljbffr
$122k-154k yearly est. 5d ago
Senior Medical Science Liaison, Immunology - Territory Lead
Johnson & Johnson 4.7
San Francisco, CA job
A global healthcare leader is seeking a Senior Medical Science Liaison in San Francisco to provide scientific support and engage with healthcare professionals. This role requires strong scientific acumen and at least 3 years of experience in the therapeutic area. The Sr. MSL will build external relationships, develop strategic plans, and may travel up to 80%. If you are passionate about enhancing patient care and have relevant qualifications, apply to drive innovations in immunology.
#J-18808-Ljbffr
$119k-162k yearly est. 3d ago
Executive Director, HIV Treatment Marketing
Gilead Sciences, Inc. 4.5
Foster City, CA job
* 15+ years pharmaceutical industry experience including expertise in marketing strategy and tactics and commercial policies and practices* Proven record of leading product launch and brand growth* Knowledge and experience in rare disease or liver disease preferred* Proven experience with pharmaceutical regulatory requirements (OPDP) and impact on development of marketing materials in accelerated approval* Excellent interpersonal skills with ability to lead, interact with, focus, resolve conflict and drive consensus among individuals from a variety of cultures, and disciplines.* Proven strategic capabilities with ability to conceive, develop and implement multidimensional marketing and business plans* Demonstrated excellence in project management and effectively managing multiple projects/priorities* Strong communication skills with experience presenting before executive staff* Firm command of financial management with an understanding of revenue forecasting and expense budget planning and tracking.* Experience managing cross-functional teams or work groups as well as direct reports* Sales/market research experience is preferable, though not required* MBA preferred, Bachelor's degree in marketing or related fields required
#J-18808-Ljbffr
$151k-206k yearly est. 5d ago
Director, PDM Infrastructure - Foster City
Gilead Sciences, Inc. 4.5
Foster City, CA job
United States - California - Foster City Manufacturing Operations & Supply Chain Regular
KEY RESPONSIBILITIES
Reporting to th e Senior Director , Pharmaceutical Development and Manufacturing (PDM) Operations Management , the Director , PDM Infrastructure will lead the team responsible for the key non-GMP systems that have an outsized impact on how we store, find and access non-GMP information in PDM. SharePoint ( G.Share ) and PDM apps like the PDM Team Rostering application ( G.Force ) will the initial areas of focus. PDM has generated a great deal of important non-GMP information ; being able to find and access such information easily and consistently across PDM will improve efficiency and speed . Success in this role depends on ongoing solicitation of feedback from PDM stakeholders and continuous improvement .
FOCUS AREA S
Lead the G.Share Sites and G.Share Business Apps teams
Assess and prioritize current non-GMP infrastructure for knowledge sharing and identify areas for continuous improvement
Serve as a member of the PDM Operations Management Leadership Team , connecting work that the PDM Infrastructure team does with the broader PDM Operations Management strategy
Implement strategy and plan for enabling more efficient and consistent access to non-GMP information across PDM , making it easier and more efficient for PDM staff to get their work done
Work effectively with partners in I T, with clearly defined roles & responsibilities. This role is not a technical systems role; it is the business side of information infrastructure and access
BASIC QUALIFICATIONS:
A degree in life sciences or a relevant business area with 12+ years of varied post-graduation experience in Pharmaceuticals, Biosciences or a related industry. Or MS with 10+ years of relevant experience. Or PhD with 8+ years of relevant experience.
Strong business acumen, with demonstrated capability to translate information infrastructure to improved efficiency
Strong experience with SharePoint and web-based information storage and access
Demonstrated capability to navigate and lead in a highly networked environment and experienced with the required elevated level of influencing skills.
Elevated communication skills, both written and oral. Strong presenter capable of engaging with, and facilitating conversations with, the senior leaders in the organization.
Negotiation and conflict resolution skills.
Experience developing, implementing, and executing strategic plans and objectives for departments, especially in a highly networked environment.
Solid understanding of current industry trends.
Experience leading a non-technical team that interfaces with technical teams
Leadership qualities of the successful candidate include the following: collaboration, accountability, cross-functional engagement and influence, program management, strategic vision, goal setting and performance management.
PREFERRED QUALIFICATIONS:
Demonstrated capacity to understand complex problems and to implement solutions that are as simple as possible.
Experience with knowledge management
People Leader Accountabilities:
Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
Job Requisition ID R0046747
Full Time/Part Time Full-Time
Job Level Director
#J-18808-Ljbffr
$165k-234k yearly est. 1d ago
Head of Quality & Compliance - Robotics & Digital Surgery
Johnson & Johnson 4.7
Santa Clara, CA job
A major multinational healthcare company seeks a Head of Quality and Compliance in Santa Clara, California. You will be responsible for overseeing compliance across the product lifecycle and collaborating with cross-functional teams to drive quality innovation. The ideal candidate will have extensive experience in the medical devices industry, with a strong emphasis on regulatory compliance and quality management systems. This full-time role requires a leadership mindset and a strategic approach to quality and compliance.
#J-18808-Ljbffr
$131k-163k yearly est. 5d ago
Field Service Technician I - Santa Clara, CA
Baxter 4.2
Baxter job in Santa Clara, CA
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your role at Baxter:
Our Field Service Technician II's primary responsibility is to perform complex repair work on all customer and company - owned medical equipment. In addition to the repair work, the FSII is also responsible for performing the same responsibilities as a FST I related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner. Our commitment to our mission means we are there when patients and healthcare professionals need us, during the critical moments that matter most!
Your team:
The field service team works within hospital and service setting environments to repair medical devices.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
What You'll Do:
Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
Ability to troubleshoot devices and repair any malfunctioning components.
Ability to use the appropriate tools in making required adjustments and repairs.
Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
Generate service revenue and complete activities required under service contract.
Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.
What You'll Bring:
Must be at least 21 years of age
High school diploma or GED or equivalent experience
Valid driver's license and driving record
Basic mathematical skills - addition, subtraction, multiplication, and division
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a salary range rate of $51,200 - $70,400.The actual salary may vary based upon several factors including, but not limited to, relevant skills/ experience, time in role, business line, and geographic/ office location.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.
$51.2k-70.4k yearly Auto-Apply 5d ago
Service Operations Manager
Baxter 4.2
Baxter job in Santa Clara, CA
This is where your work makes a difference.
At Baxter, we believe every person-regardless of who they are or where they are from-deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job-you will find purpose and pride.
Your Role at Baxter
Provide direct supervision, leadership, coaching, and daily direction for a multi-site (geographically disbursed) staff. Overall responsibility for training and performance in the areas of safety, customer satisfaction, continuous improvement, achievement of key performance metrics and following all SOPs and work instructions for a technical and customer service focused team.
The Customer Service Operations Manager will need to establish strong communication links with the internal sales team to review financial and profitability goals, customer service plans and growth opportunities across the rental, purchased and Asset Advantage businesses. Accountable for the achievement of revenue generation through Fee for Service (FFS) targets and service contract renewals, achievement of set cost targets, customer satisfaction, associate development, and operational improvements.
Your team
Are you motivated by our mission to save and sustain lives?
The SOM reports to the Senior Manager of Service Operations.
Baxter offers dental and medical insurance, paid time off, parental leave, and more!
What you'll be doing
Provide direct supervision, leadership, and coaching for a multi-site staff recruiting, hiring, training and developing associates. Perform all personnel-related activities, including hiring, disciplining, developing, coaching, providing work performance evaluation, and termination.
Facilitate culture for a diverse work group. Be a change champion by developing associates and establish an environment for open and proactive communication.
Establish reputable working relationships with sales colleagues, as well as with other departments, external customers and suppliers to ensure strategic cross-functional cooperation and success.
Conduct biannual/annual performance reviews to ensure performance expectations are set, supervised and executed.
Achieve operational results achieving all key performance metrics in the areas of safety, development, customer satisfaction, operations improvements and cost containment to reassess priorities and realign goals.
Develop key project plans to justify personnel and equipment requirements and execute to completion.
Total responsibility for assigned inventory accuracy.
Achieve financial results driving profitability in service revenue through the efficient execution of service resources to complete contract terms and conditions.
Direct responsibility for FFS generation and meeting set targets while assisting in service revenue retention through the compliance of service contract performance to plan and renewal based on performance and value of service provided.
Maintain proper cost measures to achieve results within the financial plan.
Meet or exceed customer satisfaction through related metrics such as elapsed time, open calls, capital contract compliance, 24-hour repairs, etc. Partner to develop and present quarterly business reviews to customers.
Identify and resolve problems, optimally and expeditiously and strive to provide consistent communication.
Ensure compliance by demonstrating, instructing and monitoring of all federal, state, and local regulations and company policies while supervising to ensure the implementation of all continuous improvement opportunities for all operational processes and standards.
Build and maintain a safe work environment while participating in, and leading safety initiatives such as investigation of incidents and implementation of counter-measures.
Single or multi-site locations with 7 to 28 non-exempt and exempt associates.
Annual objectives are solution oriented and relate to sales and service KPI's.
Must have the ability to exercise independent judgment to ensure alignment with the overall business strategy.
What you'll bring
Bachelor's Degree required.
5+ years progressive supervisory experience (related industry preferred).
Ability to travel overnight and up to 50% within the geographic assigned area.
Proficient digital literacy in Microsoft Office.
Proven competence in presenting vision and aligning staff's performance while establishing goals and standards to coach, develop, recognize and reward.
Demonstrated ability in building customer relationships, working as a team player, and following-up and following through.
Must live within geographic area assigned or willing to relocate.
The noise level in the work environment is usually moderate.
Frequently works in environments were biohazards could be present. i.e. Hospitals, Service Centers, and Depots. Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. Gloves supplied include both latex and non-latex materials.
Must follow Baxter infection control policies.
We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. To that end, this position has a salary range of $104,000 - $143,000 plus an annual incentive bonus. The actual salary may vary based upon several factors including, but not limited to, relevant skills/experience, time in role, business line, and geographic/office location.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
US Benefits at Baxter (except for Puerto Rico)
This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter
Equal Employment Opportunity
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
Know Your Rights: Workplace Discrimination is Illegal
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
Recruitment Fraud Notice
Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.