Manage a high call volume from internal as well as external customers. Properly enter data relating to installations. Maintain accurate customer account information. Communicate with Field Coordinators and other members of the Installation Team. Remotely ensures that all the sensors report correctly when the Installers test system. Initial setup of the back-end for applications.
Job Duties:
Build zones in SBN database
Program alarm systems remotely
Manage high call volume
Maintain customer emergency lists/correspondence
Input special handling procedures
Confirm installation signals are received
Multitasking
All other miscellaneous responsibilities and other duties as assigned
Requirements:
1-2 years of experience preferred
1-2 years post-high school education preferred
High school diploma or equivalent required
Excellent communication skills required
Strong data entry ability
Computer skills and knowledge of relevant programs
Proficient typing skills
Final applicant will need to have the ability to pass a pre-employment screening process.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Guaranteed 40-Hour Workweek with Overtime Opportunities
Paid Training and a Clearly Defined Career Path (Level System)
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$49k-65k yearly est. 1d ago
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Security Alarm Dispatcher (Call Center)
Bay Alarm 4.3
Bay Alarm job in Concord, CA or remote
Are you quick to respond in high-stakes situations and thrive in a fast-paced environment? Join our team as an Alarm Dispatcher at a company recognized as a "Best Place to Work in the Bay Area"! In this role, you will play a vital part in protecting people and property by responding to alarm signals and phone calls. You'll manage customer requests and provide peace of mind when it's needed most. If you're looking for a dynamic and impactful role, we want you on our team! Job Duties:
Monitor and respond promptly to incoming alarm signals and calls, ensuring timely action.
Initiate outbound calls to customers, police, fire departments, and emergency contacts to coordinate effective responses.
Provide exceptional customer service, maintaining professionalism and calm under pressure.
Process and review daily alarm reports, ensuring accuracy and timely follow-up on any issues.
Identify and troubleshoot customer concerns, working to resolve issues efficiently and effectively.
Assist with administrative and operational support as needed to ensure smooth daily operations.
All other miscellaneous responsibilities and other duties as assigned.
Requirements:
No prior experience required - we train you!
1-2 years of customer service or related experience preferred.
Good written and oral communication and customer service skills.
Strong work ethic and detailed oriented.
Basic computer proficiency required, including data entry and the ability to multi-task effectively in a fast-paced environment.
High School Diploma or equivalent required.
Demonstrate a calm, reliable, and team-orientated mindset with a strong desire to help others
Must be available to work nights, weekends, and holidays; schedules are fixed and do not rotate.
Final applicant will need to have the ability to pass a pre-employment screening process.
Physical Requirements and Working Conditions:
Ability to sit for extended periods while using a headset and computer.
Frequent use of hands and fingers to operate a keyboard, mouse, and telephone system.
Clear verbal communication skills and auditory acuity to engage in conversations for long durations.
Occasional lifting of items up to 10 pounds, such as office supplies or small packages.
Visual ability to read screens, scripts, and documents throughout the shift.
Fast-paced, structured office or remote environment with frequent inbound and/or outbound calls.
Continuous interaction with customers, often handling high call volumes and emotionally charged situations.
Scheduled shifts, which may include evenings, weekends, or holidays depending on business needs.
Requires adherence to set performance metrics (e.g...., call handle time, quality scores, schedule adherence).
Work is performed in a climate-controlled setting with minimal physical risk, though high mental focus is required.
May involve use of multiple monitors, CRM systems, and call center software.
Shift Availability and Training Requirements:
Our Alarm Dispatch department operates 24/7 to ensure we're always protecting our customers. While team members are assigned to consistent shifts after training, we're currently looking for candidates with open availability, including day, swing, and graveyard shifts.
Please note: Initial training is held during daytime hours, and flexibility is important during this period. After training, shift assignments are stable and consistent.
Potential for remote work after completing training.
Compensation Package:
We offer a competitive starting wage of $20-$23 per hour, based on experience, along with additional incentives, including:
Monthly performance bonus of up to $500
Shift differentials for evening and overnight hours
Language pay differentials for bilingual team members
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
40-Hour Workweek with Overtime Opportunities
Paid Training and a Clearly Defined Career Path (Level System)
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$20-23 hourly 1d ago
Sales & Prospecting Analyst
Bay Alarm 4.3
Bay Alarm job in Concord, CA
We are seeking a Prospecting Analyst to support our sales team by identifying and qualifying new opportunities in the physical alarm and security industry. This role is dedicated to building and maintaining high-quality lead lists, ensuring sales representatives always have a strong pipeline to work from. You will play a critical role in helping the team connect with the right prospects at the right time.
Job Duties
Research and identify potential prospects across residential and commercial security markets.
Maintain and enrich prospect data within the CRM to ensure accuracy and completeness.
Segment leads by territory, vertical, or business size to align with sales strategy.
Monitor prospect activity and engagement, flagging high-potential opportunities for sales reps.
Collaborate with sales managers to refine target account lists and prospecting criteria.
Provide reporting on prospecting activity (e.g., new leads sourced, lead quality, coverage per
territory).
Track competitors and market activity to surface new prospecting opportunities.
Requirements
1-3 years of experience in sales support, business development, or lead generation
(security/alarm industry preferred).
Strong data management and CRM skills (HubSpot or similar).
Research-oriented with the ability to identify trends and insights from prospect data.
Highly organized, detail-oriented, and comfortable working with large data sets.
Strong communication skills to collaborate effectively with sales teams.
Physical Requirements and Working Conditions
Prolonged periods of sitting at a desk and working on a computer.
Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office
equipment.
Ability to speak and hear clearly to communicate effectively in person, over the phone, and in
virtual meetings.
Occasionally required to stand, walk, reach with hands and arms, and lift or move up to 10
pounds (e.g., files, office supplies).
Visual acuity to read and produce documents, spreadsheets, and emails on screen and in hard
copy.
Standard office environment with controlled climate and minimal noise levels.
Regular working hours, typically Monday through Friday, with occasional extended hours during
peak periods or project deadlines.
Work may involve interacting with others in person or virtually across departments and locations.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Paid Training
Day Shift Schedule Monday to Friday
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
401(k) with a company match
Vacation, Sick Time, Holidays, Bay Alarm Days
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
$51k-73k yearly est. 1d ago
Surveillance & Dispatch Operator (Call Center Position)
Bay Alarm 4.3
Bay Alarm job in Concord, CA
Accept, review, and respond to live or recorded video footage. Report incidents to local authorities having jurisdiction and customers.
Ability to review and discern appropriate actions based on video footage
Ability to watch multiple videos/monitors simultaneously
Handle and bring to resolution, inquiries from customers and police regarding dispatch.
Answer and follow-up on video alarm signals
Acknowledge, review, load alarm videos and images via our automation system
Initiate outbound calls to customers, police agencies and emergency contacts.
Provide basic support to all customers.
Respond to questions from customers regarding alarms and procedures
Maintain acceptable Quality Assurance scores.
Maintain acceptable Customer Service Evaluations.
All other miscellaneous responsibilities and other duties as assigned.
Requirements:
Customer Service experience required.
Ability to follow directives and specific procedures.
Ability to work weekends, holidays, nightshift, and mandatory overtime
High school diploma or equivalent required.
Good communication skills required.
Basic data entry and retrieval skills required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Paid Training and a Clearly Defined Career Path
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$33k-47k yearly est. 1d ago
Experienced Alarm Technician
Bay Alarm 4.3
Bay Alarm job in San Diego, CA
The Installer II position installs complete security systems with minimal supervision and explains installation to customers. This role performs system alterations and additions and service systems as required. Job Duties:
Install hard wired burglar alarm, CCTV, and access control systems.
Gain experience by assisting in the installation of more complex burglar alarm, fire alarm, CCTV and access control systems.
Prepare installation equipment and documentation.
Generate a positive customer experience through exceptional customer service.
Walk through system design with customer, make adjustments as needed.
Install systems in a timely manner and to company standards.
Arrive on time daily with a professional and clean uniform with appropriate work shoes.
Properly maintain and clean all work equipment and company assigned vehicle.
Provide assistance and on-the-job guidance to new team members.
Provide 24-hour on-call support as part of a rotating schedule, including weekends and holidays.
Engage in on-the-job training and pass field inspections to show proficiency in order to advance to the next level.
Complete prerequisite and continual E-Learning training courses.
Attend Bay University's product training courses & pass all assessments.
All other miscellaneous responsibilities and other duties as assigned.
Requirements:
1-2 years of alarm installation experience required.
Product experience with Autocall, DMP, Openeye and PDK preferred.
Demonstrate ability to program, install, troubleshoot, and explain simple residential and commercial security systems.
Basic knowledge of construction, electronic theory, and electrical wiring preferred.
Excellent written and oral communication, customer service and documentation skills.
Strong work ethic and detailed oriented.
Basic computer and smart device competence required.
High school diploma or equivalent required.
May be required to work evenings weekends and holidays as needed.
Valid driver's license and a clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Physical Requirements and Working Conditions:
Frequent driving, standing, walking, bending, kneeling, climbing, balancing, stooping, crawling or crouching and reaching with hands and arms.
Frequent lifting/moving up to 50 lbs, occasional lifting up to 100 lbs with assistance.
Manual dexterity to handle tools, wiring, small parts, and installation components.
Ability to work in confined spaces, on ladders, rooftops, or other elevated areas.
Ability to utilize equipment ladders, boom and scissor lifts following weight restriction standards.
Visual and auditory acuity required to diagnose issues and ensure proper installation or repair.
Tolerance for repetitive tasks and prolonged periods of physical activity in various conditions.
May require wearing personal protective equipment (PPE) such as hard hats, safety glasses, gloves, or steel-toed boots.
Work is performed at customer sites, outdoors, in attics, crawl spaces, or construction zones, often in varying weather conditions.
Must cooperate with and receive approval related to, any customer required conditions for placement or work on customer premises, including any government or regulatory required conditions for placement or on-premises work.
Exposure to moving mechanic parts, extreme heat or cold, strobe lights, dust, dirt, loud noises, electricity, and potentially fumes/airborne particles, hazardous equipment or materials.
Daily travel is often required between job sites, which may include long driving hours.
Variable work hours, including early mornings, evenings, weekends, or on-call shifts based on service demand.
Interactions with customers on-site require professionalism, clear communication, and adherence to safety protocols.
Must adapt to changing job environments, equipment, and technical requirements on a regular basis.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
40-Hour Workweek with Overtime Opportunities
Day Shift Schedule Monday to Friday, some on-call and weekends may be required
Take Home Company Vehicle with Gas Card or Mileage Reimbursement
Uniform, Tools, and Cell phone Provided
Clearly Defined Career Path (Level System)
Paid Training and NICET Certifications
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$40k-51k yearly est. 1d ago
Account Manager
Bay Alarm 4.3
Bay Alarm job in San Diego, CA
Generate Leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance.
Responsibilities:
Process alterations, additions, conversions, rate increases, upgrades and renewals.
Meet with customers proactively to ensure they are satisfied.
Resolve problems, discrepancies and answer questions in a manner agreeable to the company and the customer.
Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners.
All other miscellaneous responsibilities and other duties as assigned.
Qualifications:
1-2 years experience in sales or customer service required.
High school diploma or equivalent required.
1-2 years post-high school education preferred.
Effective sales, customer service, and communication skills required.
Intermediate Word and basic Excel knowledge required.
Superior organizational and follow up skills required.
Ability to work independently and to be resourceful and creative required.
Miscellaneous office skills required.
Typing 35-40wpm required.
Valid CDL and clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Paid Training and a Clearly Defined Career Path
Sales Mentorship Training Program
Mileage Reimbursement
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$47k-59k yearly est. 1d ago
Smart Home Consultant
ADT 4.3
California job
As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
This role involves providing solutions by visiting customers at their homes or businesses. Build relationships between new customers and the ADT brand and product portfolio
Complete in-home consultation and assessment
Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
Complete customer onboarding and education of key products and services
You will work in a dynamic, collaborative environment, working closely with customers and coworkers
This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
High School diploma or the equivalent
Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
Comprehensive paid training program
Full benefits on the 1st of the month after 31 days of employment
Health
= Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
Future
= 401(k) with employer matching
Life
= Paid vacation time
Company vehicle provided
Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
Tuition reimbursement
Employee Referral bonuses - when you refer a friend or family members
This role offers:
Hourly pay: $19.55
Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
Paid an additional $320 per week (on top of hourly pay) during the three-week onboarding program
Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
Company vehicle provided for work use
Benefits:
Medical, dental, and vision coverage
401(k) with company match
Tuition reimbursement
Short- and long-term disability, life insurance, and well-being benefits
Paid time off
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.
$105k yearly Auto-Apply 2d ago
Customer Care Operator (Call Center)
Bay Alarm 4.3
Bay Alarm job in Concord, CA
Handle and bring to resolution, inquiries from customers regarding service, billing, dispatch or any facet of account. Coordinate incoming calls. Job Duties:
Manage incoming phone calls and address customer needs as required.
Complete follow-up work in a timely manner
Sort and distribute department mail and email to the team
Handle customer complaints and ensure resolution
Log customer comments in system
Respond to customer email inquiries, chat and branch personnel
Review billing statements, and answer questions regarding invoices.
Make account adjustments, process refunds, credit card payments and speed pay payments
Evaluate customers' requests to cancel service and take appropriate action to retain the account. If not able to retain the customer, process the cancel
Schedule removal of Bay retained equipment upon account cancellation
Route calls to appropriate personnel
Scan and file all written communication between department and customer
All other miscellaneous responsibilities and other duties as assigned.
Requirements:
1-2 years heavy telephone answering skills required.
1-2 years central station/call center experience preferred. Viewing and evaluating customer logs, scheduling service calls.
High School diploma or equivalent required; 1-2 years post high school education preferred
Excellent communication skills required.
Good computer data entry and retrieval skills required.
Excellent follow through and problem-solving skills required.
Intermediate word processing and basic spreadsheet competence required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Guaranteed 40-Hour Workweek with Overtime Opportunities
Paid Training and a Clearly Defined Career Path (Level System)
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$31k-38k yearly est. 1d ago
Fire Inspector
Bay Alarm 4.3
Bay Alarm job in California
Inspect and test fire alarm systems to ensure that they function effectively and meet NFPA standards. Adjust or repair malfunctioning systems. Perform basic sprinkler inspection service. Job Duties:
Schedule fire alarm system inspection
Run test on fire alarm system
Inspect system response
Coordinate with fire department to avoid response to test
Repair system if necessary or inform Service Department of customer needs
Inform Service department of customer needs
Advise customer of test results
Train new fire inspectors
Perform sprinkler inspection service, as required by California Code Regulations, Title 19.
All other miscellaneous responsibilities and other duties as assigned
Requirements:
No experience required
1-2 years experience preferred
High school diploma or equivalent required
1-2 years post high-school education preferred
English language skills required
Computer skills not required
Valid driver's license and a clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Guaranteed 40-Hour Workweek with Overtime Opportunities
Day Shift Schedule Monday to Friday, some on-call and weekends may be required
Take Home Company Vehicle with Gas Card or Mileage Reimbursement
Uniform, Tools, and Cell phone Provided
Clearly Defined Career Path (Level System)
Paid Training and NICET Certifications
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$46k-59k yearly est. 1d ago
Smart Home Consultant
ADT 4.3
Concord, CA job
As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
Build relationships between new customers and the ADT brand and product portfolio
Complete in-home consultation and assessment
Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
Complete customer onboarding and education of key products and services
You will work in a dynamic, collaborative environment, working closely with customers and coworkers
This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
High School diploma or the equivalent
Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
Comprehensive paid training program
Full benefits on the 1st of the month after 31 days of employment
Health
= Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
Future
= 401(k) with employer matching
Life
= Paid vacation time
Company vehicle provided
Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
Tuition reimbursement
Employee Referral bonuses - when you refer a friend or family members
This role offers:
Hourly pay: $19.55
Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
Paid an additional $320 per week (on top of hourly pay) during the three-week onboarding program
Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
Company vehicle provided for work use
Benefits:
Medical, dental, and vision coverage
401(k) with company match
Tuition reimbursement
Short- and long-term disability, life insurance, and well-being benefits
Paid time off
$105k yearly Auto-Apply 5d ago
Experienced Alarm Service Technician
Bay Alarm 4.3
Bay Alarm job in Concord, CA
Provide repair, replacement, installation, inspection, and maintenance service for all alarm systems. Job Duties:
Establish positive contact with customers.
Investigate the cause of alarm malfunction.
Explain service to customers.
Service systems in a timely manner and to company standards.
Process necessary documentation.
Provide field direction and training to Level I Service Technicians.
All other miscellaneous responsibilities and other duties as assigned.
Provide on-call service as needed.
Requirements:
Level III: 3-5 years alarm installation or service experience preferred. Ability to program, test, inspect, and install all major company products including FBI, DMP, ADEMCO, CCTV, and RADIONICS systems.
Basic knowledge of construction and electrical wiring required.
Demonstrated aptitude or ability to use hand tools is required.
Good written, verbal, and interpersonal skills.
Valid driver's license and a clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Physical Requirements and Working Conditions:
Frequent driving, standing, walking, bending, kneeling, climbing, balancing, stooping, crawling or crouching and reaching with hands and arms.
Frequent lifting/moving up to 50 lbs, occasional lifting up to 100 lbs with assistance.
Manual dexterity to handle tools, wiring, small parts, and installation components.
Ability to work in confined spaces, on ladders, rooftops, or other elevated areas.
Ability to utilize equipment ladders, boom and scissor lifts following weight restriction standards.
Visual and auditory acuity required to diagnose issues and ensure proper installation or repair.
Tolerance for repetitive tasks and prolonged periods of physical activity in various conditions.
May require wearing personal protective equipment (PPE) such as hard hats, safety glasses, gloves, or steel-toed boots.
Work is performed at customer sites, outdoors, in attics, crawl spaces, or construction zones, often in varying weather conditions.
Must cooperate with and receive approval related to, any customer required conditions for placement or work on customer premises, including any government or regulatory required conditions for placement or on-premises work.
Exposure to moving mechanic parts, extreme heat or cold, strobe lights, dust, dirt, loud noises, electricity, and potentially fumes/airborne particles, hazardous equipment or materials.
Daily travel is often required between job sites, which may include long driving hours.
Variable work hours, including early mornings, evenings, weekends, or on-call shifts based on service demand.
Interactions with customers on-site require professionalism, clear communication, and adherence to safety protocols.
Must adapt to changing job environments, equipment, and technical requirements on a regular basis.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
40-Hour Workweek with Overtime Opportunities
Day Shift Schedule Monday to Friday, some on-call and weekends may be required
Take Home Company Vehicle with Gas Card or Mileage Reimbursement
Uniform, Tools, and Cell phone Provided
Clearly Defined Career Path (Level System)
Paid Training and NICET Certifications
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$42k-59k yearly est. 1d ago
Residential Sales Representative
ADT 4.3
Westmont, CA job
Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation?
Then today is a good day to become an ADT Solutions Advisor. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us.
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Have a knack for problem solving?
Enjoy finding solutions to make people's lives easier?
Want to help protect what they value most, their loved ones, pets and prized possessions?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out this video of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $95,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
Qualifications
$95k-150k yearly Auto-Apply 46d ago
Smart Home Consultant Team Manager
ADT 4.3
San Diego, CA job
ADT is currently seeking a bright and assertive Tech Engineer Team Managers in your area.
As an ADT Tech Engineer Manager, you will lead a dynamic team of 10 to 15 Tech engineers (TEs) who are a hybrid sales & technical workforce whose core responsibilities include:
Conducting in-home, consultative walk-throughs to identify vulnerabilities and provide equipment and solution recommendations from ADT's robust Security & Smart Home portfolio that best meet customer needs .
Providing ADT's customers with a world-class onboarding & installation experience which entails performing a quality installation-including device set up and configuration, customer education & training of their system and setting up tailored smart home routines / automations
Driving ADT growth-self-generate customer sales & install appointments via customer referrals and prospecting activities. Tech engineers are expected to spend ~10% of their time on these types of activities.
As an ADT Tech Engineer Team Manager, you are expected to take a ‘hands-on' approach to driving your team's performance across key sales & operational KPIs. Additionally, you are expected to nurture a high performing team & culture by executing effective programs to train & upskill existing TEs and hire, onboard and retain new hires.
Working at ADT means working as part of a team; you'll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To continue to drive World Class Customer Experience, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results.
Responsibilities:
Responsible for planning, implementing, and managing the activities of the High-Volume Tech Engineer (TE) Design Specialists work force for a designated geographic footprint.
Train, Mentor, develop, motivate, and coach Tech Engineer to generate leads, upsell equipment, conduct consultative customer experience and install smart home products that best fit the customer's needs.
Curate relationships between new customers and the ADT brand and product portfolio. Takes ownership in understanding and communicating ADT and the Smart Home solutions.
Participate in recruiting activities to select and hire new Tech Engineers, as required.
Formulates a sound business plan to provide cost efficient service for targeted growth in accordance with established plan and market share targets.
Regularly conduct team huddles and staff meetings with the purpose of communicating & coaching TEs on current policies and procedures, techniques, new products and services, new promotions and area advertising (in partnership with local sales leadership) and reviewing individual and team metrics
Conduct regular coaching and formal performance management conversations with Tech Engineers
Establish and maintain a high level of quality and timely job completions to customers for maximum retention.
Model and champion ADT values. Creates a safe environment for the discussion and resolution of values-related issues and concerns.
Experience:
3 to 5 years of people leadership experience; with direct experience managing customer-facing team members in a fast-paced, high-volume sales environment
Proven track record of successfully building and developing high performing & customer-centric teams
Skills
:
Possess excellent interpersonal & communications skills-with firsthand experience with consultative selling / educating customers on products and services
Highly analytical and strong conceptual problem solver
Driven and highly entrepreneurial-able to successfully manage diverse team & achieve budgeted targets with minimal oversight
Education:
Associate degree or equivalent related experience
Pay and Benefits Disclosure
This role offers:
· Base Salary: $68,640 a year
· Earning potential: Based on performance, including salary and commission, this role targets an earning potential of $125,000. There is a monthly auto allowance, up to $4,200 annually.
Benefits:
· Medical, dental, and vision coverage
· 401(k) with company match
· Tuition reimbursement
· Short- and long-term disability, life insurance, and well-being benefits
· Paid time off
$68.6k-125k yearly Auto-Apply 60d+ ago
Senior Director, Product Marketing
ADT 4.3
Brisbane, CA job
We are seeking a strategic, execution-oriented Go-To-Market leader in a role that combines GTM excellence, team management, and executive-level operational support.
You will own positioning, messaging, and GTM strategy for our products and services across all lines of businesses, while also helping align the broader organization around GTM priorities and strategic initiatives. You will act as a trusted partner to senior leadership and drive cross-functional and executive communications on product strategy and execution. You will be at the intersection of product, sales and marketing - owning how our products show up in the market, ensuring they resonate with our customers, and enabling our cross functional teams.
Responsibilities include, but are not limited to:
Go-To-Market Strategy: Lead end-to-end GTM strategies for new product launches, feature updates, and product changes across all ADT lines of businesses.
Product Positioning and Messaging: Own and evolve ADT's product portfolio positioning and messaging against our target audiences. Ensure we show up as a clear, differentiated and valuable solution in the market.
Sales and Support Enablement: Partner closely with leaders in the sales and customer support organizations to ensure seamless and successful rollout of products and services and 360 feedback to the product organization.
Market and Customer Insights: Lead research efforts to gather competitive intelligence, market trends, and customer feedback. Turn insights into actionable inputs for product roadmap, messaging, and GTM plans.
Team Leadership: Manage and mentor a team of product marketing managers. Create clarity and focus, and foster a culture of collaboration and results.
Cross-Functional Collaboration: Partner with leaders across product management, product engineering, marketing, communications, sales, and customer support organizations to drive a unified rollout of the product roadmap across the entire ADT organization.
Serve as a strategic advisor and operational right hand to the CPO. Facilitate leadership meetings and own internal communication and execution of cross-functional initiatives on behalf of the product organization.
Qualifications:
Bachelor's degree, MBA preferred.
15+ years in marketing or product marketing or relevant function, ideally in the technology industry.
5+ years leading and scaling high-performing teams.
Proven success launching products, building GTM strategies, and leading cross-functional initiatives.
Excellent cross-functional collaboration and communication skills, adept at influencing across Sales, Product, and Marketing.
Ability to move between strategic planning and hands-on execution.
Comfortable with ambiguity and bias towards action.
Strong executive-audience communication and cross-functional stakeholder leadership skills.
Compensation & Benefits:
The base salary range for this role is $184,000 to $276,000 and is based on experience and qualifications.
Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance.
We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Anticipated application end date will be on 1/1/2026.
$184k-276k yearly Auto-Apply 8d ago
Security Patrol Dispatch
ADT 4.3
Culver City, CA job
At ADT Security Services, we've been in the business of helping save lives for more than 150 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit *********** or follow us on Twitter, LinkedIn, Facebook and Instagram.
Dispatch is 24/7. This is an in-office position. Not a remote position. The minimum availability requirement is to accept the shift with your training dispatcher, and then your own permanent shift. All days, all swings, or all graves, with two consecutive days off. No split shifts and no split days off.
Position Summary:
Position primarily requires Dispatching to ADT patrol officers or security personnel to customer's site for private protective service and alarm response by performing the following duties. Dispatch field units via computerized dispatch system.
Monitor incoming alarms.
Dispatch appropriate field units to calls.
Assigned to a Lead Dispatcher for training on job functions of a dispatcher. Study and learn radio codes, dispatch policies and procedures. Be able to learn and be proficient at working independently and as a team by the completion of training.
You will work in a dynamic, collaborative, environment, working closely with customers and co-workers.
Pay and Benefits Disclosure:
The starting pay for this position is $19.00 per hour and will reach $22.00 per hour after 6 months of active employment. (You will receive incremental increases of $1 every 60 days until the rate of $22.00 is reached). We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off, among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$19-22 hourly Auto-Apply 12d ago
Sales Coordinator
Bay Alarm 4.3
Bay Alarm job in San Diego, CA
Provide clerical support and prepare contracts for the Sales Department. Job Duties:
Complete month end commission report before corporate deadline.
Maintain various logs and boards to track sales statistics and contests.
Maintain Active/Sold Leads report and prepare for distribution each morning.
Process incoming contracts for entry, including logging, handling deposits, coordinating with data entry location, preparation of approval packet and distribution after approval.
Process and monitor bird dog referrals and payment requests.
Coordinate scheduling and changes for sales staff.
Assist in the preparation of correspondence and proposals for sales team.
Participate in branch cross training program to provide assistance during peak workload and/or short staffing periods.
Maintain appropriate sales literature and contract related supply levels.
All other miscellaneous responsibilities and projects as assigned.
Requirements:
1-2 years previous office experience required (within alarm industry preferred).
High school diploma or equivalent required.
Excellent communication and organizational skills required.
Typing 40+ wpm required.
Detail oriented, self-starter and able to work with minimal supervision.
Microsoft Office experience required.
Intermediate Excel skills required.
Valid driver's license and a clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
Paid Training
Day Shift Schedule Monday to Friday
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
401(k) with a company match
Vacation, Sick Time, Holidays, Bay Alarm Days
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
$36k-45k yearly est. 1d ago
Custom Home Sales Representative
ADT 4.3
Brisbane, CA job
Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation?
Then today is a good day to become an ADT Solutions Advisor. Our Custom Home Services has created a unique home security experience for high-net-worth clients and their homes. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us
Interested in being a part of the growth? Keep reading.
So, who's right for the job?
A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers.
Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart custom home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses.
Do you…
Get satisfaction from helping people?
Have a knack for problem solving?
Enjoy finding solutions to make people's lives easier?
Want to help protect what they value most, their loved ones, pets and prized possessions?
Enjoy closing sales and helping customers find the best solutions that fit their needs?
Have a curiosity for the newest tech?
Adapt quickly to competitive and customer needs?
Prioritize your time well?
Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals.
What's in it for you:
Unlimited earning potential with uncapped commissions (our top performers earn $150K+!)
Training wage of up to $4,000 over the first 8 weeks of employment
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement
Paid Time Off
Mileage compensation
Career growth opportunities
Ability to work flexible hours to accommodate our customers' needs
Still not convinced? Check out videos of our professionals who make it part of their life's mission:
ADT professionals
Check out more about life at ADT here.
Read more about ADT + Google here.
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$32k-42k yearly est. Auto-Apply 60d+ ago
Sales Representative
ADT 4.3
Westmont, CA job
What You'll Do: We are seeking a motivated and dynamic Resale Sales Representative to join our team. In this role, the Resale Sales Representative is responsible for selling reactivation services and upgraded products within an assigned territory to customers who have a previously discontinued ADT system while maintaining the assigned sales quota and following established guidelines. The representative will focus on improving resale rates by strengthening relationships with out-of-service accounts and protecting a key source of growth.
Key Responsibilities: • Identify and engage prospects using innovative lead generation techniques to maximize outreach. • Deliver compelling sales presentations and proposals to prospects, emphasizing the unique benefits and advantages of our products and services compared to competitors. • Manage the work order process and ensure all documentation is completed following approved and standardized procedures. • Conduct post-installation follow-ups with customers to confirm that commitments were fulfilled and to generate referrals. • Enhance customer retention by proactively affirming customer satisfaction following the completion of services.
What You'll Need: • Sales Experience: While consumer sales experience is preferred, it is not a requirement. • Lead Generation Skills: Ability to independently generate sales leads and develop new business opportunities. • Strong Communication: Exceptional communication and negotiation skills to foster solid relationships with customers. • Adaptability: Ability to adjust to a variety of customer scenarios and maintain a proactive approach. • Problem-solving abilities: Effective problem-solving skills with a focus on consultative sales solutions. • Time Management: Strong time management skills to effectively pursue and nurture leads independently. • Salesforce Proficiency: Comfortable using Salesforce for tracking and managing customer relationships and follow-ups. • Ambition and Drive: A results-driven individual with an entrepreneurial mindset dedicated to expanding the sales pipeline. • Transportation: A valid driver's license, a clean driving record, and reliable transportation. • Availability: Willing to work full-time, with flexible hours, including evenings and weekends, to maximize lead generation.
Minimum Qualifications: • Education: High school diploma or equivalent Required Licensing • Valid driver's license
Our Culture: BLUE At ADT, we live by the BLUE principles: Bold, Lead, Unite, and Elevate. These values define our culture and guide our actions: • Bold: We take risks, innovate, and embrace new challenges with confidence. • Lead: We inspire and guide our customers and colleagues towards success. • Unite: We work together as a team, fostering collaboration and inclusivity. • Elevate: We strive for excellence, continually improving ourselves and our offerings.
Benefits: • Unlimited earning potential with a 100% commission-based compensation plan. • Training wage of up to $4,000 over the first 8 weeks of employment, along with comprehensive training and continuous support. • Opportunities for career advancement within ADT. • Supportive work environment that fosters professional growth. • Robust benefits package, including Medical, Dental, Vision, and 401k match. • Paid Time Off (PTO) and mileage reimbursement. • Flexibility in working hours to meet customer needs. If you are a driven and ambitious individual who thrives in a fast-paced, commission-based environment and aligns with our BLUE values, we want to hear from you! Ready to embark on a rewarding sales career? Apply now and join our team!
Pay and Benefits Disclosure:
Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $105,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program.
We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others.
$21k-39k yearly est. Auto-Apply 41d ago
Smart Home Consultant
ADT 4.3
California job
As a Smart Home Consultant, you will be a sales solutions expert and a brand ambassador for ADT's 6 million customers. As the key point of contact for home automation clients, you will answer inquiries, provide technical advice, and demonstrate how to use new products and services. Additionally, in this role, you will install and activate security and Smart Home products while upselling solutions that best meet the needs of ADT's residential customers.
A day in the life of a Smart Home Consultant looks like this:
Build relationships between new customers and the ADT brand and product portfolio
Complete in-home consultation and assessment
Perform installation and activation of equipment - including home security camera, security hardware, and IoT and smart home devices
Complete customer onboarding and education of key products and services
You will work in a dynamic, collaborative environment, working closely with customers and coworkers
This role involves providing solutions by visiting customers at their homes or businesses
Training Program:
ADT offers a comprehensive paid training program for this role regardless of experience. Our team is enthusiastic about developing you into a best-in-class Smart Home Consultant.
Job Requirements
High School diploma or the equivalent
Valid driver's license
When you commit to ADT -we commit to you. Our employees receive a comprehensive, full benefits package that includes:
Comprehensive paid training program
Full benefits on the 1st of the month after 31 days of employment
Health
= Medical & Prescription, Dental, Vision, Health Savings & Flex Spending
Future
= 401(k) with employer matching
Life
= Paid vacation time
Company vehicle provided
Base salary plus the potential to earn unlimited commissions and ability to earn additional pay for completing jobs and exceeding quality standards
Tuition reimbursement
Employee Referral bonuses - when you refer a friend or family members
This role offers:
Hourly pay: $19.55
Earning potential: Average of $105,000 annually with uncapped upsell commissions, job completion pay, quality bonuses, and referral incentives
Training:
Paid an additional $320 per week (on top of hourly pay) during the three-week onboarding program
Includes New Technician Training, Field Safety Training, and Peer-to-Peer Training
Company vehicle provided for work use
Benefits:
Medical, dental, and vision coverage
401(k) with company match
Tuition reimbursement
Short- and long-term disability, life insurance, and well-being benefits
Paid time off
You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
This role involves providing solutions by visiting customers at their homes or businesses. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
$105k yearly Auto-Apply 60d+ ago
Alarm Technician
Bay Alarm 4.3
Bay Alarm job in North Highlands, CA
An Installer I is a first step into a great technician career with Bay Alarm. This role installs and assists under the direction of an experienced technician and will learn to install a variety of security and fire alarm systems. Training is provided and no low voltage experience required. Job Duties:
Learn methods and techniques involved with running cable, installing devices, programming and commissioning systems.
Gain experience by assisting in the installation of burglar systems, CCTV, access control, and fire systems.
Engage in on-the-job training with a field trainer and pass field inspections to show proficiency in order to advance to the next level.
Prepare installation equipment and documentation.
Generate a positive customer experience through exceptional customer service.
Install wireless alarm systems independently.
Arrive on time daily with a professional and clean uniform with appropriate work shoes.
Properly maintain and clean all work equipment and company assigned vehicle.
Complete prerequisite and continual E-Learning training courses.
Attend Bay University's Foundational Training Program & pass all assessments.
All other miscellaneous responsibilities and other duties as assigned.
Requirements:
No prior experience required.
Basic mechanical aptitude.
1-2 years of experience working with hand tools or installing wire preferred.
Good written and oral communication and customer service skills.
Strong work ethic and detailed oriented.
Basic computer and smart device competence required.
High school diploma or equivalent required.
May be required to work evenings, weekends and holidays as needed.
Valid driver's license and a clean driving record required.
Final applicant will need to have the ability to pass a pre-employment screening process.
Physical Requirements and Working Conditions:
Frequent driving, standing, walking, bending, kneeling, climbing, balancing, stooping, crawling or crouching and reaching with hands and arms.
Frequent lifting/moving up to 50 lbs, occasional lifting up to 100 lbs with assistance.
Manual dexterity to handle tools, wiring, small parts, and installation components.
Ability to work in confined spaces, on ladders, rooftops, or other elevated areas.
Ability to utilize equipment ladders, boom and scissor lifts following weight restriction standards.
Visual and auditory acuity required to diagnose issues and ensure proper installation or repair.
Tolerance for repetitive tasks and prolonged periods of physical activity in various conditions.
May require wearing personal protective equipment (PPE) such as hard hats, safety glasses, gloves, or steel-toed boots.
Work is performed at customer sites, outdoors, in attics, crawl spaces, or construction zones, often in varying weather conditions.
Must cooperate with and receive approval related to, any customer required conditions for placement or work on customer premises, including any government or regulatory required conditions for placement or on-premises work.
Exposure to moving mechanic parts, extreme heat or cold, strobe lights, dust, dirt, loud noises, electricity, and potentially fumes/airborne particles, hazardous equipment or materials.
Daily travel is often required between job sites, which may include long driving hours.
Variable work hours, including early mornings, evenings, weekends, or on-call shifts based on service demand.
Interactions with customers on-site require professionalism, clear communication, and adherence to safety protocols.
Must adapt to changing job environments, equipment, and technical requirements on a regular basis.
Join the Bay Alarm Family!
Come start or advance your career at Bay Alarm, the nation's largest independently owned security company. We prioritize internal growth for our employees and offer outstanding promotional opportunities. As a family-owned company we value work life balance. 15% of our employees have been with Bay Alarm for 15+ years! Work locally and make a difference in your community at one of our 16 branch locations across California, Arizona, and Washington.
All positions support Bay Alarm in our commitment to being our best at every opportunity, providing the expertise, technology, personalized service and support to keep our customers and their valuables safe.
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.
Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.
Highlights Include:
40-Hour Workweek with Overtime Opportunities
Day Shift Schedule Monday to Friday, some on-call and weekends may be required
Take Home Company Vehicle with Gas Card or Mileage Reimbursement
Uniform, Tools, and Cell phone Provided
Clearly Defined Career Path (Level System)
Paid Training and NICET Certifications
Alarm System Purchase Plan and Employee Discounts
Benefits; medical, dental, vision, life insurance, long term disability
Vacation, Sick Time, Holidays, Bay Alarm Days
401(k) with a company match
Employee Referral Bonus Program
Flexible Spending Account
Employee Assistance Program (EAP)
Education Reimbursement
Family Scholarship Programs
Employee Resource Groups
Community Service Programs
Check out this video to get to know more about Bay Alarm!
Zippia gives an in-depth look into the details of Bay Alarm, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Bay Alarm. The employee data is based on information from people who have self-reported their past or current employments at Bay Alarm. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Bay Alarm. The data presented on this page does not represent the view of Bay Alarm and its employees or that of Zippia.
Bay Alarm may also be known as or be related to Bay Alarm, Bay Alarm Co. and Bay Alarm Company.