Bay State Community Services jobs in Quincy, MA - 106 jobs

The Navigator explores treatment recovery options with enrollees, helps clarify goals and strategies, provides education and resources, and assists enrollees in accessing treatment and community supports. What You Will Doing to Make a Difference... * Closely collaborates with the enrollees to develop an individualized plan based on identified needs and goals * Assist enrollees with care coordination and scheduling medical appointments * Implement recovery oriented, motivational interviewing, harm reduction, and strengthen-based rehabilitation practices. * Driving is required Bay State Community Services (BSCS) recognizes the hard work and dedication of our staff and has developed a comprehensive benefit package to support you and your family. !!Benefits Begin On Your First Day of Employment!! Important Health and Welfare Benefits Blue Cross and Blue Shield Health and Dental Insurance Eye-Med Vision Benefits Employer Paid Life and Long-Term Disability Insurance Medical Flexible Spending Account and Dependent Care Account Employee Assistance Program Generous Paid Time Off 35 Days Paid Time Off (15 Vacation Days, 12 Holidays and 8 Sick Days) Additional Benefits Retirement Plan 403(b) (employer match after the first year of employment) Opportunities for Student Loan Forgiveness Mileage reimbursement Extensive Training Program Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW) Supervision for Licensure and Specializations Immediate Access to Comprehensive Online Self-Paced CEU Trainings Opportunities for Certification in Evidence Based Practices Requirements Credentials/Qualifications * Bachelor's degree in social work, psychology or related field preferred (but not required) * Experience navigating the local treatment and social services systems * Experience working with individuals who are justice involved * Trained in overdose prevention * Knowledgeable about and respects all paths to recovery * Knowledge of MS Word, Excel and Outlook Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Contact Information: ************************** ************ INDBS

The Commission's Homeless Services Bureau, in existence since 1983, has extensive experience providing integrated primary health, substance abuse, and mental health services to homeless individuals. We offer transitional health and social assistance to homeless Bostonians, including emergency shelter and permanent supportive housing throughout the city and a broad range of rehabilitative services. Our programs are part of a continuum of care designed to help homeless individuals achieve independent living in permanent housing in the community. We are one of the largest providers of emergency shelter in New England, running two emergency shelters, which operate 24 hours a day 365 days a year, and providing more than 5,000 homeless individuals annually with food, beds, lockers, emergency clothing, health care, case management, and housing services. The Front Door Triage team works with individuals who have recently become homeless or are new to the shelter system. The team provides rapid engagement to prevent some individuals from entering the shelter system and to help other individuals quickly regain stability and move out of shelter into appropriate permanent placements. DUTIES AND RESPONSIBILITIES: Responsible for assessment, referral, and placement services to NEW homeless guests entering emergency shelter as a staff of the Front Door Triage and Assessment Department. Completes triage assessment on new shelter guests to determine immediate level of need and assertively move guests on a quick path out of shelter by implementing a diversion plan or making a referral to housing department. Provides education and information on alternative options to emergency shelter. Refers individuals to detox, and substance abuse treatment programs as needed. Works closely with Social Work Department to ensure that clients presenting with acute mental health symptoms are assessed for the most appropriate services and/or referral. Facilitates referral to health services for medical care as appropriate. Provides crisis intervention and supportive counseling to new shelter guests. Works closely with internal departments in order to coordinate and facilitate services. Develops and maintains referral sources for homeless guests by establishing contacts and working in collaboration with area social services agencies. Maintains case management records and files, including HMIS. Attends interdisciplinary case meetings and presents cases for review. Attends assigned meetings and trainings. Transports clients via program van. Other duties as assigned.

The Administrator of Workforce Development and Income Maximization leads the Bureau's efforts to increase income and benefits and build marketable job skills for individuals experiencing homelessness, and to help individuals attain competitive employment to help individuals transition to and succeed in permanent housing. The Administrator oversees the direction and coordination for the Servings Ourselves employment program, training and mentoring for the Bureau's Peer Support Specialists, and developing and increasing the Bureau's asset development offerings. This role requires exceptionally close coordination with other Bureau departments, specifically Emergency Shelter Services/facilities and Housing. DUTIES: Responsible for the overall direction and management of the Bureau's work force development and income maximization services In partnership with HSB Bureau and Associate Bureau Director, leads the development of the Serving Ourselves (SOS) program's mission, scope, and curriculum, setting and tracking program objectives, and building buy-in and teamwork across the Bureau. Oversees the operation of the SOS program, leading a team of a program manager, work supervisors and case managers to provide individuals with on-the-job training, educational and career development services, job search skills, and basic case management to equip participants to transition out of supported employment to community and permanent employment. Develops policies and oversees the hiring, training, and supervision of SOS program participants (Client Workers) and the development and implementation of personnel practices and related curriculum. Works collaboratively and closely coordinates with shelter operation staff and Quincy Street Kitchen to ensure that the SOS program is meeting the Bureau's operational janitorial and kitchen needs. Oversees the training and mentorship of the Bureau's Peer Support Specialists, developing training curriculum and structure for these staff to effectively utilize their lived experience and transition to their new roles as staff members. Develops and oversees systems and personnel to help individuals experiencing homelessness to navigate and access entitlement programs with goal of increasing income to enable individuals to successfully transition out of homelessness and into housing. Serves as part of BPHC leadership team improving access to mainstream benefits by working collaboratively with other Commission Bureaus and external partners. Assumes lead role in developing career opportunities for program graduates by forging relationships with area employers and other workforce development partners. Integrates the Bureau's housing pathways work to move individuals out of homelessness and into housing, into all facets of the role. Works collaboratively with the Homeless Services administration in the development and implementation of policies and procedures for the Bureau. Serves as member of management team negotiating collective bargaining agreements. Responsible for recruitment, hiring, training, evaluation, and discipline of all staff persons in assigned departments. Responsible for the ongoing development of assigned departments. Participates in all levels of organizational planning by participating on ad-hoc committees, facilitating meetings as necessary. Shares Homeless Services beeper coverage duties. Represents the Bureau in Commission wide committees as assigned. Attends Administrators and Directors meetings. Responsible for ensuring that staff comply with required data collection procedures on Efforts to Outcomes (ETO) software, tracking program outcomes on ETO, running regular reports, and seeking to use data to inform program needs and requirements. Performs other duties as required.

Under the direction of the Site Administrator, the Maintenance Worker/Custodian will be responsible for the cleaning, securing, and preventive maintenance of the assigned facility(s). Responsibilities * Makes easy to moderately difficult equipment and building repairs and improvements. * Opens and closes facility(s). * Maintains a clean and hygienic environment both inside and outside. * Ensures a secure and safe building for the public and staff. * Remove snow and ice. * Regulates basic services such as electricity, heating, cooling, and ventilation. * Monitors and reports on the operation and maintenance needs of these services. * Orders supplies and equipment as necessary. * Prepares and maintains an approved daily work checklist log. * Performs other duties as required. Minimum Entrance Qualifications * Minimal operating knowledge of heating, electrical, elevators, air-conditioning, emergency lighting, power tools, and snow blowers required. * Ability to lift heavy weights, shovel snow, and climb ladders is preferred. * Knowledge of cleaning techniques and cleaning products preferred. * Must have and maintain a current Massachusetts driver's license. * Ability to exercise good judgment and focus on detail as required by the job. * Must be able to work weekends. C.O.R.I. Check required. S.O.R.I. Check required. BOSTON RESIDENCY REQUIRED Terms: Union/Salary Plan/Grade: SEIU/CCM-6 Hours per week: 35

The Community Healing Response Network (CHRN) is a network of Hospitals, health centers, and community organizations dedicated to supporting individuals and communities heal from incidents of community gun violence. Services are divided into three key areas: Immediate Support, Therapeutic Services, & Community Engagement, and include: Resource Navigation, On-Scene Support, Coping and Healing Groups, Bereavement Services, Behavioral Health Services, Community Engagement & Education. CHRN offers free and confidential services for individuals, families, and communities affected by community violence including: Access to support line 24/7, 365 days a year. Immediate support services for any individual affected by community violence. Support for individuals and families during community events. Events include vigils, memorials, and funeral services. Referral to on-going behavioral health services for individuals and families. Trauma education and support at community meetings. Community outreach to distribute basic trauma health information and support ways to cultivate healing. Community coping and healing groups. CHRN is hiring per diem staff to respond to incidents of community violence. Responders will travel to scenes of community gun violence to support community members and facilitate healing. The required duties of responders are described below. DUTIES The Responder must be available to deploy the per diem response team members to provide PFA and immediately respond to on-call emergencies for crisis response when scheduled for on-call support and management of trauma support line. Provide and enhance immediate and ongoing safety and provide physical and emotional comfort. Calm and orient emotionally overwhelmed or distraught individuals. Help survivors identify immediate needs and concerns and gather additional information as appropriate. Offer practical assistance and information. Connect survivors as soon as possible to social support networks, including family members, friends, neighbors, and community helping resources. Support adaptive coping, acknowledge coping efforts and strengths, and empower survivors. encourage adults, children, and families to take an active role in their recovery. Provide information that may help survivors cope effectively with the psychological impact of disasters. Follow BPHC policies and procedures including HIPAA, complaints and grievances and electronic record keeping. Understand and can apply trauma-informed practice and treatment. Complete all documentation in a timely manner according to specifications. Complete all required training for all Community Based Services employees upon employment and annually thereafter. Provide referral, intake, discharge, and case monitoring information on all clients for inclusion into the appropriate information systems. Attending relevant meetings and training courses as scheduled.

The Mission of the Homeless Services Bureau is to improve the quality of life of Boston's homelessness citizens by providing emergency shelter, social services, and housing searching services. We strive to affirm the dignity and human rights of each and every person that we serve. Homeless Services partners with governmental agencies, private homeless services providers, and homeless advocates to seek solutions to end homelessness. The Homeless Services Bureau is committed to helping individuals with any challenges that may have led to homelessness. We offer a broad range of services and over 800 beds in the City of Boston. We recognize that each homeless individual has his or her own story. DUTIES Assists in the daily operation of high-volume institutional kitchen. Assists in preparing meals for both on-site and external contracts and catering customers. Assists in ensuring quality control measures and proper sanitation practices are followed for food preparation, storage and delivery. Works with offsite programs and customers to ensure food delivered is stored at proper temperatures within the appropriate timelines. Responsible for receiving, storing, rotating, dating and inventory control of food items. Stocks serving area and dining room supplies. Maintains order and cleanliness in all stock areas, refrigerators and freezers. Drives SOS kitchen truck to pick up and deliver food, supplies and other items to external sites/programs and customers. Loads and unloads truck. Fills requisition for supplies from other sites and programs, ensuring proper authorizations. Assists in the delivery/receiving of donations and keeps proper records. Attends biweekly kitchen staff meetings and weekly food production meetings. Work to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Performs other duties as required.

The mission of the Boston Public Health Commission (BPHC) is to work in partnership with communities to protect and promote the health and well-being of all Boston residents, especially those impacted by racism and systemic inequities. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. All residents will have equitable opportunities and resources, leading to optimal health and well-being. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices. We are seeking a Public Health Fellow to support an exceptional opportunity to work alongside leadership and to bridge the gap between complex scientific analysis and clear, impactful communication. This position is for a period of six months and is located within the Center for Public Health Science and Innovation. The Fellow will collaborate closely with leadership teams across the Commission to ensure crucial public health information is conveyed with clarity and precision. Reporting to the Director of Epidemiology and Evaluation this role ensures the accurate and accessible dissemination of research findings and technical information to diverse audiences, including stakeholders, academic peers, and the public. By employing expertise in research synthesis, manuscript development, and editorial precision, the position supports the creation of high-quality publications and reports that advance knowledge, inform policy, and contribute to evidence-based decision-making in public health. The ideal candidate will have a demonstrated interest in population health dynamics and social determinants of health. Competitive applicants will have superior writing skills, robust quantitative skills, and an aptitude for translational research in population health and social epidemiology. Essential Functions Draft and submit well-crafted, high-quality manuscripts that meet publication requirements in peer-reviewed journals. Lead and actively participate in the preparation of written reports and oral presentations summarizing data analysis results, including detailed description of statistical methods, detailed analysis of results, and synthesis of conclusions for internal and external meetings, scientific conferences, and academic journals. Conduct critical literature review of epidemiological and surveillance studies for study design and publication efforts. Collaborate with leadership to present study findings clearly and accurately. Ensure adherence to submission guidelines for journals. Support development of content for social media, newsletters, and web pages to communicate study outcomes to improve the visibility of research initiatives with measurable audience engagement across communication channels. Create and support creation of visually engaging materials to simplify complex information for non-technical audiences. Collaborate effectively in a team environment. Keeps abreast of the latest statistical techniques, their implementation and interpretations. Perform other duties as directed by leadership.

The Community Health Improvement spring intern will work with the project team for the Boston Community Health Collaborative, a multi-sector partnership including healthcare institutions, community organizations, and public health working to improve the health of Boston residents through aligning health assessment and improvement planning efforts. This internship will provide a hands-on opportunity to gain skills in partnership development, data visualization, public health communications, and research and evaluation. Duties: Works to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy Contribute to the development of promotional materials, like flyers, newsletters, and partner communications toencourage local organizations to join efforts to support healthy, thriving communities. Support outreach to community partners at health systems, city agencies, and community-based organizations to collect meeting feedback and track partner support of CHIP strategies. Contribute to the development of CHIP visuals, one-pagers, StoryMap content, and other communication products for community and partner audiences. Assist in researching evaluation approaches to measuring progress on the Community Health Improvement Plan, including best practices from other cities, states, and national frameworks.

Administration Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Model and implement the BPHC Core Values in daily work and interactions with colleagues, clients, and community partners, including promoting a collaborative workplace culture. Provide administrative support to the Division, including overseeing the Communicable Disease Control Division's budget of ~3 million dollars. Develop and implement workforce retention and succession plans to ensure continuity of operations. Lead the recruitment, training, supervision, and evaluation of all staff in the Communicable Disease Control Division. Serve as a member of the Infectious Disease Bureau leadership team. Participate in regular IDB leadership meetings and staff meetings, as well as represent the Communicable Disease Control Division in BPHC meetings, as requested. Provide direct supervision to the Head Nurse and all administrative staff. Meet with the Medical Director, Head Nurse, and Nurse Managers on a regular basis to review priority topics, including but not limited to staffing and administration, clinical operations, development of agendas for clinical and Division meetings, identification of staff training needs, priority case investigations, and review of infectious disease data. Assist with the scheduling and facilitation of clinical and Division meetings. Participate in collective bargaining negotiations, caucus discussions and working meetings. Perform other duties as requested. Communicable Disease Control Operations Responsible for the prevention and control of cases, case investigations, and cluster/outbreak response activities within Boston. Ensure application of CDC procedures and protocols and develop new protocols and policies in collaboration with the Medical Director as needed; assist CDC nurses in enforcing rules and regulations pertaining to communicable disease control. Direct investigations and follow-up activities involving outbreaks in Boston. Activities include, but are not limited to, supporting public communications efforts, coordinating contact testing, written and verbal communications and recommendations and communication and coordination with the Massachusetts Department of Public Health (MDPH). Provide assistance and monitor case investigation and follow-up for communicable diseases to ensure that they are conducted in accordance with MDPH standards and procedures. Work with the Center for Public Health Science and Innovation and the Information Technology Services teams to coordinate the collection, reporting, analysis and report generation of data and dashboards from surveillance activities; make recommendations for prevention strategies based on data trends. Assist in the creation of periodic surveillance reports concerning communicable disease trends; provide disease specific reports for Medical Director and Executive Office, as requested. Ensure BPHC compliance with all MDPH reporting requirements related to infectious diseases. Design and support appropriate use of protocols for equitable disbursement of incentives and other client supports. Oversee animal bite reporting and follow-up for the city of Boston. Work in partnership with the Boston Medical Center to staff the TB clinic, including ensuring appropriate staffing, supervision of all TB clinic staff, and compliance with regulatory standards. Participate in regular meetings with nurses providing TB case management to review cases and provide support to case managers and clients. Support planning and implementation of vaccination clinics as necessary. Serve as a technical consultant for BPHC in the areas of infection prevention, and outbreak prevention and mitigation. Available for "on-call" duties for communicable disease emergencies on evenings and weekends to respond to suspected or diagnosed cases of reportable communicable diseases. Partnerships & Collaboration Provide information to healthcare professionals, infection control specialists, medical directors of local universities, collaborating city agencies, and other key partners on reporting. requirements and control measures for communicable diseases. Make recommendations to health care professionals and city partners concerning appropriate infection control and prevention strategies and infectious disease testing and treatment. Work in a bi-directional capacity with IDB's Division of Education and Community Engagement to develop education and training to priority groups and Boston residents, more broadly based on data trends. Conduct presentations as necessary on communicable diseases for health professionals and community partners. Work in cooperation and collaboration with the MDPH and other agencies in conducting research on local disease clusters or disease outbreaks. Coordinate communicable disease control activities with staff from other BPHC Bureaus, including development of infection prevention protocols. Work with the Grants Development Office to identify and respond to new funding opportunities and manage grants.

The Mayor's Office of Housing (MOH) oversees programs that create and preserve affordable housing, support homeowners and renters, provide housing and services to homeless individuals and families, and develop city-owned property. In 2024, MOH assumed responsibility for administering the City's new Inclusionary Zoning program. This position will be instrumental in helping to implement this program. The Assistant Corporation Counsel III ("ACC") at the Mayor's Office of Housing ("MOH") provides legal support and guidance for MOH, with a specialization in the City's new Inclusionary Zoning program. The Senior ACC is responsible for comprehensive representation and support of MOH, including advising department leadership and staff on a broad range of legal issues, reviewing and negotiating agreements, drafting policies and legislation, and all stages of litigation in both state and federal courts. The Senior ACC must have strong interpersonal and communication skills, clear and effective writing skills, excellent legal research skills, be prepared to represent clients on a mix of advisory, transactional, and litigation matters, and have the ability to thoughtfully address new and emerging issues. Responsibilities * Advises MOH on myriad issues impacting government entities, including but not limited to the City's Inclusionary Zoning program, policy matters, procurement, open meeting laws, public records law, and state conflict of interest laws. * Negotiates and reviews legal terms for MOH transactions, including real estate disposition and financing documents, affordable housing agreements, contracts, memoranda of agreement, and memoranda of understanding. * Provides legal guidance and support in the enforcement of agreements, policies, and ordinances. * Mentors attorneys (ACC I, II) in the conduct of their litigation, contract review, contract negotiation, and departmental advising. * Represents the City in federal and state courts and administrative agencies, including, but not limited to, MOH-specific litigation and zoning cases. * Reviews MOH-specific ordinances and policies. * Researches legal issues and renders opinions to City officials. * Drafts and maintains all legal documents and templates for the City's Inclusionary Zoning program, closely tracking all cases and legal work in a shared internal system. * Performs related work as required. Minimum Entrance Qualifications * Juris Doctorate. * At least four to six (4-6) years of experience as a lawyer in a law firm or within a government agency, with an additional preference for at least one (1) year in a supervisory or senior capacity. * Licensed to practice in the Commonwealth of Massachusetts with no disciplinary record. * Ability to exercise good judgment. * Clear and effective writing skills. * Excellent organizational skills and attention to detail. * Excellent legal research skills. * Strong interpersonal and communication skills. * Highly motivated self-starter. * Proficient with Microsoft Office, Google Suite, Westlaw, and Social Law Library. BOSTON RESIDENCY REQUIRED Terms: Union/Salary Plan/Grade: Non-Union/MM2-13 Hours per week: 35

DUTIES AND RESPONSIBILITIES: Peer Support Specialists function as role models to peers, exhibiting competency in personal recovery and use of coping skills to serve as a consumer advocate and provide consumer information and peer support to help clients move out of shelter and into housing. Responsibilities include: Perform a wide range of tasks to help clients regain independence within the community, regain mastery over their own recovery process, and move out of shelter into permanent housing. Engage and build relationships and rapport with shelter guests, engaging them in Behavioral Health services. Coordinate, plan, and conduct Behavioral Health education classes, groups and events. Assist clients in applying for and obtaining vital documents-including social security cards, IDs, and birth certificates. Assist clients in completing various housing and housing-related applications, including BHA applications. Bring MATCH-enrolled clients on apartment viewings and lease signings as needed. Transport clients to related appointments, including medical, psychiatric, BHA, RMV, social security office, job fairs, furniture bank , etc. Assist clients obtaining any documentation for SSI/SSDI applications. Schedule appointments for clients with key partners and providers including the Mayor's Health Line, community day shelters, Assist in locating clients to inform them of key housing events and opportunities. Accompany staff on wellness checks and other visits requiring multiple staff for safety reasons. Receive certification for peer support from the Department of Mental Health Performs other duties as assigned.

Under general supervision, performs work of considerable difficulty in planning, supervising, and coordinating community center programs and activities. Responsibilities * Develops, implements, and supervises community programs; works with Community Center Council and committees in planning and evaluating programs. * Assists with the preparation of an annual work plan. * Attends meetings with the Council and other community agencies as directed by the Site Administrator. * Supervises personnel; assists in the recruiting and hiring of personnel; assigns and reviews work; evaluates performance; maintains attendance and personnel records; provides orientation and training to new personnel. * Organizes and assists in planning fundraising activities; writes proposals for outside funding. * May act as liaison with Boston Public Schools personnel relative to scheduling and building use; acts as liaison to community agencies to encourage collaborative efforts and generate services and programs for the community. * Performs related duties as required. Minimum Entrance Qualifications * Three (3) years of experience in a human service program, one (1) year of which must have been in a supervisory and/or administrative capacity. * SUBSTITUTION: Graduation from an accredited college or university with a degree in recreation, human services, management, or related field may be substituted for two (2) years of the required experience. Supervisory experience may not be substituted. * Strong oral and written communication skills. * Proficiency in Microsoft applications and Google Suite. * Ability to exercise good judgment and focus on detail as required by the job. C.O.R.I and S.O.R.I check required BOSTON RESIDENCY REQUIREDTerms:Union/Salary Plan/Grade: SENA/MM5-4Hours per week: 35Anticipated Schedule: Tuesday thru Friday, 1 PM - 9 PM, and Saturday, 9 AM - 5 PM

Use your skills to directly impact the lives of families and youth today! Apply Now! The Intensive Care Coordinator works with youth and families to develop and implement individualized care plans. The ICC facilitates Care Planning Teams (CPTs), coordinates services across multiple providers, and ensures that families are active participants in their child's treatment. This is a bachelor's-level position (Master's not required) and is ideal for professionals with experience in human services who are passionate about family-driven care. What You Will Be Doing to Make a Difference... * Facilitate Care Planning Team meetings with youth, families, providers, and natural supports. * Conduct comprehensive assessments to identify family strengths and needs. * Develop, implement, and monitor individualized care plans. * Coordinate and link families to community-based services and supports. * Advocate for youth and family voice in all service planning and delivery. * Collaborate closely with state agencies, schools, providers, and community partners. * Maintain accurate, timely documentation in accordance with program standards. Exceptional Benefits BEGINS ON YOUR FIRST DAY OF WORK * Blue Cross and Blue Shield Health and Dental Insurance * Eye-Med Vision Benefits * Employer Paid Life and Long-Term Disability Insurance * Tax Deferred Retirement Plan 403(b) (employer match after the first year of employment) * Medical Flexible Spending Account and Dependent Care Account * Employee Assistance Program * Paid Benefits First year: 35 Days Paid Time Off -Increased vacation with tenure * Pet Insurance * Employee discounts * Mileage Reimbursement * Stipends for on-call * Qualified employer for student loan forgiveness * Tuition Assistance * Extensive Training Programs including Certification(s) in Evidence Based Practices * Supervision for licensure requirements Requirements Qualifications * Bachelor's degree in Human Service field and minimum 1 year relevant experience in navigating the child/family serving systems and experience advocating for family members who are involved with behavioral health systems; OR * Bachelor's degree in non Human Service field and more than 1 year relevant experience in navigating the child/family serving systems and experience advocating for family members who are involved with behavioral health systems; OR * Associate's degree or High School Diploma and minimum of 5 years relevant experience in navigating the child/family serving systems and experience advocating for family members who are involved with behavioral health systems * Master's Degree in a Mental Health Field including but not restricted to Counseling, Family Therapy, Social Work, Psychology etc. from an accredited college/university * Willing to become certified in MA Child And Adolescent Needs and Strengths (CANS), program will provide training. * Bi-lingual in Spanish, Portuguese, and Haitian Creole desired Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Contact Information: ************************** ************ INDBS

This position reports directly to Senior Revenue Analyst. The Revenue Specialist performs a variety of tasks associated with billing and collections of open Accounts Receivable and provides quality customer services to each bureau regarding third party billing issues. Responsibilities include but are not limited to the following: Manage daily, weekly, and monthly submissions of claims to the third-party payers including corrections and appeals. Bill per diem and ancillary charges such as Residential and mental health to appropriate payors, meeting all government and third-party regulations. Approve claim submissions and batching for each program to payers and upload batches to Virtual gateway Refile claims edits using Change Health Care/Emdeon portal. Review CARC code denials and submit appeals to health insurance within the insurance filing period and provide feedback to Senior Revenue Analyst and Director on how these claims were resolved. Contact payers for OFFSET information to post the zero-pay remit. Post 835 Files and manual post remits from payers and ensure entries are recorded accurately. Monitor balances to ensure claim should be appealed or proper contractual adjustments or write off posted. Work closely with programs on resolving any issues regarding claims and clients. Review Authorizations with programs and payers. Review client enrollments and re-enrollments prior to submission of claims. Work with Account Receivable Specialist to ensure EFT payments were received prior to posting payments and keep a log of payments that were received. Research payments that are unapplied or mis-posted using Lockbox/Payspan or third-party web portals Run Eligibility using NEHEN, MMIS and other portals and update Carelogic if insurance has changed and notify programs for possible authorization. Be able to effectively handle multiple tasks at one time. Understand and maintain patient confidentiality. Operate out of multiple systems as assigned (billing system {Carelogic}, payer portals, emails etc.) and work in a team environment. Contact health insurance carriers for explanation of denials as well as appeal status and answer incoming calls. Assist with the preparation of information needed for any audits i.e., 835, 837 etc. Manage yearly CPT/Modifier code additions/changes related to third party billing and yearly notifications from health insurance carriers regarding authorizations. Collaborate with other members within Finance and all the Bureaus across the Boston Public Health Commission. Cross Train within the Finance Department to promote team building and professional development. Assigned special projects and other duties as needed.

Boston EMS is the provider of emergency medical services for the City of Boston and is a nationally recognized leader in the field of pre-hospital emergency medicine. The department leverages the latest advances in both medicine and technology to bring high-quality, compassionate care to the people of Boston. This position leads and manages technology and information systems for Boston EMS, ensuring the reliability, security, and continuous operation of critical applications and hardware. The role serves as both technical lead and project manager for complex information technology initiatives, aligning system development with EMS operational needs while supervising and supporting the information technology systems team. DUTIES: Oversee Boston EMS' technology and information systems, including procurement, contracts, maintenance, and sustainment. Ensure reliability of all ITS applications and hardware. Serve as the technical lead and department project manager for multiple large-scale complex information technology and system initiatives essential to Boston EMS operations. Understand EMS operational use and ensure deliverables align with current and future needs. Supervise the Boston EMS ITS team, offering support, guidance, and professional development opportunities. Hands on manager, helping support and manage server and desktop hardware, operating systems, and applications for EMS environment. Meet regularly with internal stakeholders, including the Office of the Chief, Electronic Patient Care Report (ePCR) Office, Office of the Medical Director, Field and Dispatch Operations, and Training to effectively understand and address ITS needs. Work closely with BPHC IT services and meet weekly with BPHC Technology Services Director to ensure active communication, alignment and compliance. Promote innovation in the provision of emergency medical services and internal processes through technology and information systems, building upon what is working well, implementing best practices and collaboratively exploring new ideas. Lead efforts to optimize system and data security, as well as continuity of operations, including built-in redundancies and failover plans. Ensure applications critical to EMS operations remain operational 24/7/365. This includes active awareness, accessibility during off hours to address critical issues, and ability to effectively advocate for Boston EMS on matters that present risk to such systems. Support the collaborative development and implementation of data-driven projects. May include creation of databases, reference materials, templates, and reports in various formats, including presentations, data visualization tools, and statistical software programs. Enhance the department's overall analytics, primarily focused on department operations. Serve as a resource and content expert for the department in this process. Build relationships and networks with other city departments to promote collaboration, sharing of best practices and informing city services. Support the collaborative maintenance and enhancements of the department's multiple reporting and data tools. Participate in inter-agency working groups pertinent to information technology services. Work to help BPHC advance as an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Performs other duties as required.

Working to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Under supervision, performs work of routine difficulty to ensure that Boston EMS equipment and supplies are clean and available for use; responds to special events as needed; and performs related cleaning and safety procedures duties as required. Manages and tracks supplies using computer-based inventory management application. Orders linen, oxygen, housekeeping items, bottled water and forms; maintains literature rack; orders, stocks and maintains documentation on "controlled" items such as dopamine and lidocaine pre-mixed solutions. Inspects medical equipment such as defibrillators, resuscitation equipment and other EMS equipment for proper functions and arranges service for such equipment; performs manual inventories of supplies and equipment within warehouse and trailers. Receives and documents incoming shipments of supplies and equipment; places received items into inventory; breaks down bulk supplies and repack for distribution, stocks shelves in "pick" area; rotates inventory items to prevent "outdating"; picks up requisitioned and/or purchased items from BMC and vendors using two-wheeler or EMS vehicle; issues uniforms and personal protection equipment; fills requisitions for supplies; prepares and delivers medical & IV supplies, housekeeping supplies and equipment, linen, forms, mail, bottled water and oxygen tanks to ambulance stations, Dispatch Operations, Headquarters and TQI as needed. These duties and those referenced below involve lifting of supplies up to 50 pounds or more. Maintains EMS equipment; makes minor repairs and adjustments such as greasing and repairing wheelcot stretchers, flexi cots, stair chairs, scoop stretchers, rebuild demand valves, D and M tank regulators, aspirators, flow meters and replacing other parts as needed; assembles first aid/trauma, oxygen, burn, pediatric, neo-nate, latex free, and poison kits, laryngoscope sets, ALS trauma bags, BVMs, suction units, and multilators per established regulations. Performs preliminary inspection of EMS Fleet vehicles to prepare for the Department of Public Health (DPH) inspections, i.e., ensures that vehicles are clean and stocked with supplies and the equipment is in good working condition. Cleans and stocks spare ambulances to ensure readiness when needed. Maintains supplies (rotating stock, replacing outdated items, etc.) and equipment for Special Operations vehicles as needed. Assists in the preparation, assembly and break down of supplies and equipment utilized for special events, details, harbor and bike units, etc.; responds to fire standbys, multiple casualty incident and other special operations as needed. Retrieves soiled and contaminated equipment and linen from hospital emergency rooms and ambulance stations. Cleans and decontaminates equipment utilizing low and/or high-level disinfectants as required. Maintains documentation for equipment retrieved, cleaned and decontaminated; maintains documentation for the activation and/or disposal of high-level disinfectant, i.e., Cidex as per EMS Infection Control Policy. Stencils or engraves "Boston EMS" logo on durable equipment. Perform housekeeping duties in supply center such as sweeping/washing floors, dusting/washing shelves and counter tops; emptying wastebaskets and barrels, cleaning restroom and decontamination room; collects and delivers all trash to BEMS dumpster; collects and delivers all contaminated waste to BMC "trash room"; collects and delivers all soiled linen to BMC "soiled linen" room. Maintains parking lot area. Ensures supply center is properly secured at the end of the shift; washes and stocks vehicles as needed. Assist BEMS stations in emergencies as required. Performs other duties as required.

The mission of the Boston Public Health Commission (BPHC) is to protect, preserve, and promote the health and well-being of all Boston residents, particularly the most vulnerable. The BPHC envisions a thriving Boston where all residents live healthy, fulfilling lives free of racism, poverty, violence, and other systems of oppression. The BPHC sets an expectation that all staff and leadership commit, individually and as part of the BPHC team, to hold ourselves accountable to establishing a culture of antiracism and advance racial equity and justice through each of our bureaus, programs, and offices. Since 1983 the Commission's Homeless Services Bureau has provided emergency shelter, workforce development, and housing services to individuals experiencing a crisis of homelessness with the goal of making homelessness in Boston rare, brief, and one time. We are one of the largest shelter providers in New England, running two emergency shelters, which operate 24 hours a day 365 days a year, and providing more than 5,000 homeless individuals annually with food, beds, lockers, emergency clothing, health care, case management, and housing services. We use a housing first framework and principles of trauma informed care, restorative justice, and health equity to people move from homelessness to housing as quickly as possible. Duties Ensures overall safety of guests and shelter environment. Performs rounds throughout the unit. Searches clients for contraband upon arrival in unit. Intervenes to de-escalate conflict situations, anticipating potential conflict situations and intervening prior to crisis. Develops positive professional relationships with guests to facilitate care. Maintains stable environment by ensuring compliance with rules and individual service plans. Monitors and serves meals, coordinates food and other supplies, and supervises clean up after meals. Monitors and distributes linen and clothing supplies for guests. Attends required meetings and training sessions. Provides phone coverage, as necessary. Performs various administrative tasks such as maintaining accurate records, recording log notes and data entry. Working to help BPHC become an antiracist organization by meeting or exceeding the standards set by the BPHC Anti-Racism Policy. Performs other duties as required.

Assists in daily running of high-volume institutional kitchen and all off site locations and the preparation and cooking of 1800+ meals per day. Responsible for weekly inventory control and ordering of supplies. Responsible for scheduling of all staff. Assists in preparing meal. Provides supervision and training to assigned staff, including Cooks and Kitchen Assistants. Provides on the job training and supervision to kitchen client workers. Prepares weekly time sheets and employment paperwork. Responsible for on going progress reports and evaluations of all participants. Ensures and oversees proper sanitation practices in food preparation ad cooking, as well as prep areas. Responsible for proper food rotation, labeling and dating of food, where appropriate. Responsible for scheduling maintenance and repairs of vehicles and equipment. Collaborates with job placement staff to ensure job readiness of participants. Works in multi-disciplinary team approach with case managers, cooks and other social services and health services departments of the shelter to enhance individualized training for participants. Assists volunteer food groups with food preparation and service as needed. Attends bi-weekly kitchen staff meetings and weekly food production meetings. Flexible scheduling required due to operational needs. Occasional driving needed. Performs other duties as required.

The Coastal Community Services Agency is seeking an experienced and mission-driven Program Director to lead and oversee community-based services that support individuals, children, and families. This leadership role is responsible for program operations, staff supervision, service quality, and compliance with funding and regulatory requirements. What You Will Be Doing to Make a Difference and Support Staff in this Program... * Provide overall leadership and management of assigned program(s) * Supervise, coach, and support program staff, including clinical and non-clinical team members * Ensure compliance with all contractual, regulatory, and accreditation standards * Oversee program budgets, staffing plans, and resource allocation * Monitor service delivery, outcomes, and quality assurance initiatives * Collaborate with internal departments and external partners (schools, DCF, DMH, courts, community providers) * Participate in hiring, onboarding, training, and performance evaluations * Respond to critical incidents and ensure appropriate follow-up and documentation Important Health and Wellness Benefits Begin On Your First Day of Employment Blue Cross and Blue Shield Health and Dental Insurance Eye-Med Vision Benefits Employer Paid Life and Long-Term Disability Insurance Medical Flexible Spending Account and Dependent Care Account Employee Assistance Program Generous Paid Time Off 35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days) Additional Benefits Retirement Plan 403(b) (employer match after the first year of employment) Opportunities for Student Loan Forgiveness Mileage reimbursement Extensive Training Program Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW) Supervision for Licensure and Specializations Immediate Access to Comprehensive Online Self-Paced CEU Trainings Opportunities for Certification in Evidence Based Practices Requirements * Master's Degree in Social Work, Psychology, Human Services or related field required * Independent License (LMHC, LICSW, LMFT, etc.) required * 5 years experience in the human services field * Administrative and supervisory experience * Child Serving systems knowledge and understanding of level of care (CBHI, DCF, DMH, DYS, DDS, etc.) * Strong computer skills * Experience in navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems * Experience in working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities * Good organizational and strong interpersonal skills * Ability to motivate others and manage conflict Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias, discrimination, or harassment of any kind, and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race, ethnicity, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Contact Information: ************************** ************