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Remote Bayamn, PR jobs - 329 jobs

  • Customer Support Associate

    Cegsoft

    Remote job in San Juan, PR

    Job Description NOTE: ONLY FOR PUERTO RICO CANDIDATES. We are building the best workplace for thinkers, experts, service agents, designers, and developers to come together to innovate, grow, and truly make an impact in other peoples' lives through technology. We are proud creators of: Expert Tax - tax preparation software for accountants in Puerto Rico Taxmania - tax preparation software for citizens of Puerto Rico Edi - a document management software to modernize the digital office Follow It - case management software We serve over 150,000 customers every year. It is paramount for us to deliver quality software solutions and provide “above and beyond” customer experiences to ensure the highest level of customer satisfaction. Our company values ground us and guide us: Passion Innovation Playfulness Honesty Customer Satisfaction Growth Discernment If you are passionate about delivering outstanding customer support and would love to work in a fun, team-oriented, and creative environment, we are looking for YOU!" What will you do? Respond to customer inquiries with our customer service platforms providing accurate and empathetic support. Assist in resolving cases related to tax filing, calculations, form validations, or program configuration. Explain tax concepts to clients in simple and professional terms, ensuring clarity and trust. Maintain documentation and follow-up for each case to ensure timely and consistent communication. Identify and document recurring tax or system-related issues, collaborating with QA and Product for validation. Participate in pre-release testing and validation of new features or tax updates. Collaborate with the Tax Compliance team to verify calculations, XML generation, and regulatory consistency. Contribute feedback that enhances product usability and tax accuracy. Review and validate AI-generated responses to ensure accuracy, tone, and compliance. Contribute to the creation or improvement of help center articles and internal guides. Provide insights and recommendations to improve AI performance and client experience. Our candidate must: Be available on a full-time basis, from Monday to Friday 9:00am-6:00pm. Be available to work from home and in San Juan. 1-2 years of experience in customer service, accounting, or software support. Familiarity with software systems and troubleshooting processes. Proficiency with CRM system and other customer management tools. Associate's or Bachelor in Business Administration (BBA), or related fields Nice to have: Analytical mindset with curiosity. Empathy and strong customer communication. Team collaboration and adaptability. Organizational and documentation discipline. Positive and professional attitude toward challenges. Proficient analytical, documentation, and communication skills preferred (Spanish and English). Basic understanding of tax preparation concepts and Puerto Rico tax forms (e.g., **************PR, 1040SS, etc.). What's in it for you? A very valuable experience on a friendly, flexible and collaborative environment. The opportunity to work with high level professionals in the software industry. Perks!: High quality coffee, ping pong table, gym equipment, team activities, hybrid work culture and so much more! If you believe you can add value to our team, we want to meet YOU! At CEGsoft we are committed to creating an inclusive environment for all employees. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, sexual orientation, gender identity, gender expression, national origin, age, disability status, genetic information, military or veteran status or any other applicable legally protected considerations made unlawful by federal, state, or local laws.
    $17k-29k yearly est. 6d ago
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  • Technical Support Specialist IIX (Remote)

    Simera

    Remote job in San Juan, PR

    As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat, resolving issues promptly. Diagnose and troubleshoot technical problems related to hardware, software, and networking. Document all interactions and resolutions accurately in the ticketing system. Escalate complex problems to relevant technical teams when needed Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field (preferred). Technical support experience, with strong customer service skills. Proficiency in troubleshooting various technical issues. Excellent communication skills. English proficiency at C1/C2 level. Flexible to work onsite, hybrid, or remotely By applying, you agree that we may create a profile for you on Simera to continue your application.
    $35k-47k yearly est. 1d ago
  • Work From Home Commission Sales Lead Generation Representative

    Insurance Protection Specialists

    Remote job in San Juan, PR

    Insurance Protection Specialists is dedicated to providing financial solutions to meet the needs and goals of ourclients. Our clients are happily satisfied knowing that their agent is devoted to providing them with professional service and education to make an informed decision for protecting their family's insurable risk and financial interest. An InsuranceProtection Specialists agent receives access to various marketing and lead generation services. These programs provide agents the means to get in front of qualified clients that are seeking the financial products to meet their specific obligations. Insurance Protection Specialists provides a diverse portfolio of insurance companies for agents to meet the needs of their clients. Job Description We are currently looking for talented individuals to serve in the capacity of a Lead Generation Representative. This opportunity accommodates various schedules so flexibility and prior experience in telemarketing for lead generation is a must. Work days are US, Monday - Friday, work shift hour sessions are between 10AM to 10PM EDT, some Saturday's as needed. You will be working out of your home office, so you won't have a commute or spend too much of your life sitting in traffic. We provide the calling scripts, auto-dialer, numbers to be called, and all business is done online. The Lead Generation Representative basically just takes cold calls that are incoming into our call queue to develop into leads. View the YouTube Video to learn more about what we do: ********************************************************* Interested individuals MUST HAVE: • Excellent English skills, both written and spoken. • DSL or Cable internet access with a Computer Headset. • XLite 5 Softphone, free download available at (************************************************ Or Zoiper Softphone Classic version, free download available at (********************************** • Impressive customer support, communication, and technical skills. If you're not able to utilize the X-Lite 5 or Zoiper Classic softphone we will not be able to work with you. Interested individuals must forward an audio recording giving a brief introduction of your experiences and qualifications. If you do not do this we will not consider you for this opportunity. Audio recording must be emailed in mp3 format or wav. Visit the following link *************************************************** and submit your results for the application process. (You may have to open the link in a new web browsing window). All selected applicants are required to do a 2 hour skill assessment to see if you have the skill set to deliver on the results required for this position. Eligibility for being hired is based upon successful completion of the skill assessment. Thank you for your interest and we look forward to talking with you. Insurance Protection Specialists ************************************** Qualifications Lead Generation, Cold Calling, Telemarketing, Appointment Setting Additional Information
    $31k-43k yearly est. 60d+ ago
  • Program Coordinator - LTC Insurance

    GE Aerospace 4.8company rating

    Remote job in San Juan, PR

    Join our dynamic Operations and Innovation team where you will be a significant contributor to transformational projects for our Long-Term Care Insurance business! Your primary role will be supporting ongoing strategic initiatives and multiple Wellness programs for our LTC policyholders. This position presents a unique opportunity for hands-on involvement in shaping and managing programs that will serve the aging-in-place needs of older adults, from the initial program stages to complete implementation and monitoring. **Job Description** **Role Overview:** + In partnership with the manager, research, analyze, and synthesize significant amounts of information to quantify business opportunities + Research additional programs and opportunities that may increase participation + Develop/support project plans and partner with internal and external business partners to drive successful program implementations + Monitor KPIs for established Wellness programs + Solve problems that require a high degree of ingenuity, creativity, and innovation + Summarize and present analysis results and program updates for management, including creating presentation decks using PowerPoint (or similar) + Continually evaluate, learn, and develop new tools, processes or approaches to further improve existing methodologies. + Establish strong, effective and collaborative partnerships with key business area leaders, project managers, and subject matter experts to identify specific business opportunities or to address business needs or problems and help build effective solutions. **The Ideal Candidate:** + Analytical business professional with 3+ years of experience spanning business strategy, project management, and operations, with a strong foundation in finance/accounting/mathematics. Proven track record transforming data into clear insights and executive-ready recommendations, driving measurable business outcomes. Adept at planning and executing cross-functional programs, with meticulous attention to detail and strong stakeholder communication. Brings financial services/insurance exposure and an outcomes-focused, problem-solving mindset. **Required Qualifications:** + Bachelor's degree from an accredited university or college with a focus on analytics such as finance, accounting, or mathematics + 3+ years' work experience, ideally in business strategy, project management, consulting, operations, or communications **Preferred Qualifications:** + Insurance industry or financial services experience + Skilled in crafting and delivering simple and effective communications to keep management informed and to obtain support on any recommendations + Ability to document, plan, market, and execute programs + Established project management skills + A deep interest in problem-solving, and exceptional attention to detail **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $61k-73k yearly est. 22d ago
  • Program Management Lead, Offshore Coding Operations

    Centerwell

    Remote job in San Juan, PR

    **Become a part of our caring community and help us put health first** The Program Management Lead, Offshore Coding Operations conducts quality assurance audits of medical records and ICD-9/10 diagnosis codes that are submitted to the Centers for Medicare and Medicaid Services (CMS) and other government agencies. The Program Management Lead, Offshore Coding Operations works on problems of diverse scope and complexity ranging from moderate to substantial. The **Program Management Lead, Offshore Coding Operations** optimizes the effectiveness of the offshore coding (post-visit) team. The lead analyzes the performance of the offshore coding team and creates strategies to maximize associate output. The **Program Management Lead, Offshore Coding Operations** works on problems of diverse scope and complexity ranging from moderate to substantial. **Relationship Building:** + Cultivate relationships with onshore and offshore coding teams including leaders. + Serve as liaison and primary point of contact with the offshore (vendor) leaders. + Strategy: Advises coding leaders to develop functional strategies (often segment specific) on matters of significance. + In partnership with Coding Operational Excellence and Regional Coding Leaders, develop strategies for continuous improvement of offshore coding processes and quality. + Post-Visit/Offshore Coding Collaboration: + Partner with analytics to develop quality assurance program on post-visit reviews. (Frequency and sampling methodology to be determined). **Qualitative and Quantitative Analyses:** + Analyze trends and share results with coding leaders/teams. + Monitor quality and address performance gaps. + Research and interpret correct coding guidelines and internal business rules to respond to inquiries and issues. + May participate in coder education programs on coding compliance. + Follows state and federal regulations as well as internal policies and guidelines while analyzing coding information and medical records. **Mergers and Acquisitions:** + Partner with coding teams (consultative coders) on the special handling of Mergers & Acquisitions: + Other Duties: + Lead Special Projects for onshore and offshore coding teams. + Participate in chart reviews to identify educational opportunities. + Conduct research as needed. + Participate in Payer calls/chart reviews. + May participate in provider education programs on coding compliance. + Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, uses independent judgment requiring analysis of variable factors and determining the best course of action. **Use your skills to make an impact** **Proposed Requirements:** + Bachelor's degree in a relevant field (e.g., Health Information Management, Business Administration, Healthcare Administration) + Active professional certification required: RHIA, RHIT, CCS, CRC, or CPC + Minimum 5 years' progressive experience in medical coding operations + Minimum of 3 years' direct experience managing or optimizing offshore coding teams and vendor partnerships + Demonstrated success leading cross-functional initiatives and continuous improvement efforts in large, matrixed healthcare organizations + Experience collaborating with analytics, training, and operational excellence teams to drive quality and efficiency in coding workflows + Prior exposure to supporting mergers & acquisitions in a coding operations context preferred **Preferred Qualifications** + Master's degree preferred. **Knowledge, Skills, and Abilities** + Advanced understanding of medical coding guidelines, healthcare regulations (including HIPAA, state and federal compliance), and payer requirements + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and relevant coding/audit software + Strong business acumen with proven strategic and critical thinking skills + Ability to analyze complex quantitative and qualitative data, synthesize findings, and communicate actionable insights to leadership + Outstanding verbal and written communication skills, with the ability to present to and influence diverse stakeholder groups + Effective relationship-building skills with both onshore and offshore teams, including vendor management and leadership liaison + Proven ability to work successfully in a fast-paced, dynamic, and matrixed environment + Commitment to continuous improvement, operational excellence, and collaborative problem-solving + Public speaking and group presentation experience required + Demonstrated ability to educate and mentor staff on coding compliance and best practices **Additional Information** + Preferred work hours: EST + Up to 20% travel nationally within CenterWell markets **Work at Home Requirements** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested + Satellite, cellular and microwave connection can be used only if approved by leadership + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $104,000 - $143,000 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-27-2026 **About us** About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $39k-62k yearly est. 60d+ ago
  • International Payments Manager

    Arival Pte Ltd.

    Remote job in San Juan, PR

    Position Overview:This role also involves close coordination with Product Operations to support innovation and expansion in payment offerings, as well as building strong relationships with banking and financial partners globally. Key Responsibilities:Support the expansion and operational excellence of the Payments Program across SWIFT, Fedwire, International ACH, SEPA, FPS, RTP , and alternative cross-border methods, including digital asset payments. Lead and supervise the Payment Operations team in executing daily transactions with accuracy and efficiency. Oversee processes related to wire and ACH operations, including input, verification, compliance checks (OFAC, travel rules), and resolution of returns, repairs, and recalls. Train, mentor, and evaluate team members to ensure high performance and professional growth. Address and resolve internal and external inquiries about payment processing issues, delivering timely solutions. Coordinate and manage ACH, domestic/international, and FX wire operations. Investigate discrepancies in domestic, international, and FX wires while ensuring adherence to regulations. Act as the primary contact for payment-related communications with stakeholders. Monitor and implement updates to policies and processes in alignment with evolving legal and regulatory requirements. Provide backup operational support to ensure business continuity. Qualifications:At least 3 years of experience in international payments, SWIFT messaging, Natcha, or treasury operations. Experience working in fintech, small startups, or BaaS (Banking as a Service) companies. Strong understanding of SWIFT systems, including infrastructure, messaging standards, and protocols. Proficiency in ISO messaging formats (ISO 8583, ISO 15022, ISO 20022 preferred). Solid knowledge of wire and ACH processing, compliance protocols, and risk management in financial operations. Familiarity with cross-border payment strategies, including the use of digital assets. Demonstrated leadership skills with experience managing operational teams in high-pressure environments. Excellent analytical, problem-solving, and organizational abilities. Strong interpersonal and communication skills to effectively liaise with diverse stakeholders. What We Offer:Medical & vision insurance Dental insurance 401 (k) with employer match Computer setup of your choice Remote work from anywhere you want Competitive job pay
    $47k-51k yearly est. 50d ago
  • 2026 Launch Program: Associate Product Designer Intern | RVPR

    Red Ventures 4.4company rating

    Remote job in San Juan, PR

    Skip the “entry-level grunt-work,” and start making a real impact on Day 1. As part of the Red Ventures Launch program internship, you'll find unparalleled opportunities to gain exposure to the role and learn what it's like to work at RV over the 10-week summer internship period with the goal of getting a full-time return offer for the following summer. You'll start with a large cohort of interns who will be your community as you navigate the RV internship environment together. You will experience in-depth onboarding and extended training to help you learn the ropes, accelerate your growth, and further hone your skills. After getting ramped up, you will join your assigned RV team, meet your manager and mentor, and gain hands-on industry experience to invest in your career growth. The Launch Program internship is NOT a chance to sit on the sidelines to learn how we do things. It's your chance to dive in headfirst and take advantage of a 10-week vision into the work we do, learn from our top mentors, and get a jump start into your Red Ventures career while still in school. This role will be based out of our San Juan, Puerto Rico location Monday-Thursday, with remote work on Fridays. What You'll Do: Associate Product Designers create responsive and complex web sites for globally-recognized brands in multiple high-growth industries. At Red Ventures, we marry data and design - hooking our creative into powerful user behavior technology that helps us build better connections between brands and consumers. Our designers work directly with data scientists and business analysts to understand user behavior, build highly personalized digital experiences, and collect feedback in near-real-time. The lessons we learn inform new designs - producing websites unlock enormous growth, inspire action in consumers…and look amazing in the process. In this role, you will: Contribute to the creation of product designs for massive digital brands through the use of design systems, standards and industry best practices Explore various solutions through whiteboarding sessions with the broader creative team Design from concept to execution, creating wireframes as well as high-fidelity visuals Create interactive prototypes to be used in usability testing Demonstrate skill in design strategy, layout, typography, illustration, and visual hierarchy. Help conduct research through competitive analysis and usability testing to gain design insights Identify data-driven opportunities to innovate on-site, while sticking to deadlines Iterate on existing designs to improve usability and performance Collaborate with cross-functional teams throughout the design process. What We're Looking For: Graduating Winter 2026 or Summer 2027 with a relevant Bachelors. Summer June 2026 start date in our Santurce, Puerto Rico office Foundational design skills and Figma proficiency, including basic UX/UI principles, wireframes, flows, and visual hierarchy. Curiosity and willingness to learn, especially around design systems, research, and team processes. Collaborative and proactive mindset, working well with others, taking initiative, and exploring solutions independently. Experience with graphic design Passion for your craft, with an appetite to stay on the cutting edge of new trends Desire to grow with a flexible skillset - leaning into writing content, visual design, and user research. Solid interpersonal and communication skills Team player with no ego, a competitive spirit, and great sense of humor Passionate about working in a dynamic, fast-paced, performance-driven environment A strong desire and commitment to get better every day Great sense of humor (yes, it's worth saying twice) Pro-tip: include some samples of your work! Link to your portfolio, wireframes, publications, whatever represents what you do best. Who We Are Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit *********************** and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here. #LI Click here for more details regarding the employee privacy policy: ******************************************************* Questions about this Privacy Notice can be directed to ******************************. Alternatively, you may raise any questions or concerns to your manager, HR Business Partner, or through the Privacy Team.
    $46k-53k yearly est. Auto-Apply 28d ago
  • Sr Coordinator, Individualized Care

    Cardinal Health 4.4company rating

    Remote job in San Juan, PR

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **_Responsibilities_** + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a sense of urgency + Must communicate clearly and effectively in both a written and verbal format + Must demonstrate a superior willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Must self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Documentation must be clear and accurate and stored in the appropriate sections of the database + Must track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome + Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Support team with call overflow and intake when needed + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 3/6/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $21.5-30.7 hourly 1d ago
  • ProFee Audit Specialist FT- 2,500 Sign on Bonus

    Datavant

    Remote job in San Juan, PR

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. As an **ProFee Audit Specialist** you will be instrumental in addressing consulting and educational needs related to coding quality, compliance assessments, external payer reviews, coding education, interim coding management, and coding workflow operations reviews. In this role, you will offer meaningful information tailored to exceed customer expectations, actively identifying and presenting solutions for customer issues. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! ******* For this position, we are seeking an auditor with a broad range of experience across multiple specialties, with strong expertise in neurosurgery and orthopedics. Experience in Interventional Radiology and HCC is a plus.******* **You Will:** + Conduct inpatient coding audits on medical records, utilizing ICD-10-CM, CPT, and appropriate coding references for accurate DRG and APC assignment. + Review non-CC/MCC records to assess proper coding or identify the need for additional documentation. Scrutinizes all HCPCS and CPT codes influencing APC assignment. + Provide coder education through the auditing process. + Prepare preliminary results for review by the facility or CCS HIM director. + Review disagreements on APC/DRG changes with the appropriate manager. + Prepare the final reports for the coding audit and actively participates in the resolution of audit findings. + Provide coder education via email and/or conference calls, utilizing the audit spreadsheet findings and comments. + Attend coding workshops as necessary. + Stay current with regulatory changes. + Organize and prioritize multiple cases concurrently to ensure departmental workflow and prompt case resolution. + Demonstrate versatility and exceptional work across a wide range of coded services. + Meet with client facility representatives to discuss issues and trends identified in audits. + Develop and implement education for physicians, nursing, and other clinical staff to enhance documentation. + Communicate effectively with co-workers, management, and hospital staff regarding clinical and reimbursement issues. + Function in a professional, efficient, and positive manner. + Adhere to the American Health Information Management Association's code of ethics. + Maintain a customer-service focus and exhibits professionalism, flexibility, dependability, a desire to learn, commitment to excellence, and commitment to the profession. + Conduct audits on external coding staff as needed and provides reports to the manager as directed. + Handle a high complexity of work functions and decision-making. + Demonstrate strong organizational, teamwork, and leadership skills. **What you will bring to the table:** + 3-5 years experience auditing + Associate or Bachelor's degree from an AHIMA-certified HIM or Nursing Program, or completion of a certificate program from AAPC with a preference for CCS + Preferred: CCS, RHIT, or RHIA credentials. + Recent experience in academic/level 1 trauma centers + Experience coding and auditing inpatient and outpatient records for various facilities + Track record of acceptable productivity standards + Maintain 95% accuracy rate for APC assignment and 95% productivity rate + Experience with various software including EMR, Encoder and Auditing software **Perks:** + Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays + Free CEUs every year + Stipend provided to assist with education and professional dues (AHIMA/AAPC) If Applicable + Equipment: monitor, laptop, mouse, headset, and keyboard + Comprehensive training led by a credentialed professional coding manager + Exceptional service-style management and mentorship (we're in this together!) Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $35-$45 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $28k-43k yearly est. 60d+ ago
  • ATO Sourcing Strategy Leader

    GE Aerospace 4.8company rating

    Remote job in San Juan, PR

    The Advanced Technology Strategic Sourcing Leader will be responsible for developing and influencing strategy across the buying and delivery teams within ATO Sourcing. There will be a specific focus on developing a dedicated advanced combat supply base and progressing suppliers from one-off development to full rate production. This role involves driving initiatives horizontally across the Edison Works Sourcing team to eliminate waste and enhance efficiencies. The individual will collaborate cross-functionally with leaders across the Edison Works organization (Including, but not limited to: Engineering, Manufacturing, Quality, Program, Finance, Product Operations and Compliance) to influence policy and drive business outcomes through the application of GE Aerospace Flight Deck Lean principles. It is preferred that this person sit out of the Evendale, OH office but could consider remote. **Job Description** **Roles and Responsibilities** + Optimize the part & material definitions at R&D stage to make it easier to source + Requires specialized depth and/or breadth of expertise within their discipline. May require strong commercial awareness, and is expected to influence the development of strategy within own area, including control of resources and influences policy formulation. + May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view. + Impacts the team's ability to achieve service, quality and timeliness of objectives. Work is subject to functional policy objectives. Regularly advises management in the function and/or in the business. Has a supportive role in decision making about important subjects. High levels of evaluative judgment are required to achieve outcomes required. + Uses high level of judgment to make decisions and handle complex tasks or problems that impact the function. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision. **Required Qualifications** + Bachelor's Degree from an accredited university or college + Minimum of 5 years of sourcing, procurement, or related experience + Must be a US Citizen + Ability to obtain and maintain a security clearance **Desired Characteristics** + Optimizing part & material definitions at R&D stage to make it easier to source. + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. + Ability to document, plan, market, and execute programs. + Established project management skills. + Strong Lean background + Humble: respectful, receptive, agile, eager to learn + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker The salary range for this position is $116,000 - 154,000. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive plan. This posting isexpected to close on January 5, 2026.GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $116k-154k yearly 20d ago
  • Record Retriever

    Rob Levine Legal Solutions

    Remote job in San Juan, PR

    We are hiring for our Records Department. This is an entry-level position in which you must show great attention to detail and possess strong phone and computer skills. The position requires a heavy emphasis on the phone with medical providers, great organizational skills are a must! We are seeking bilingual (Spanish and English) speakers. The company will provide in-depth training to the right candidates. We are here to help you succeed and will reward you as you grow within our team! This position is fully remote. Please submit your resume in English. Responsibilities Requesting and collecting medical records and bills from health care providers, such as a Physician's office or hospital. Following up on the request sent weekly. Once received, perform data entry services to place the relevant information in a secure database. Manage large amounts of incoming and outbound calls. Identify and assess customers' needs to archive satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints and provide appropriate solutions and alternatives within the time limits: follow up to ensure resolution. Follow communication procedures, guidelines, and policies. Qualifications Proficiency in Microsoft Office and Adobe Great grammar and speaking skills Medical record review experience (preferred) Strong communication skills with the ability to interpret data Please send your resume in English Critical thinking/ problem solving
    $23k-27k yearly est. Auto-Apply 60d+ ago
  • Case Review Representative

    Oncohealth 3.4company rating

    Remote job in Guaynabo, PR

    OncoHealth is a leading digital health company dedicated to helping health plans, employers, providers, and patients navigate the physical, mental, and financial complexities of cancer through technology enabled services. Supporting more than 14 million people in the US and Puerto Rico, OncoHealth offers digital solutions for treatment review and virtual care across all cancer types. About the Role The Case Review Representative serves as a one-stop shop and intake of all calls (members and providers). Resolves tier one issues (user resets, provider data management, fax and letter receipt, general questions). Primary Responsibilities * Flexible to work rotational shifts inside our office hours from 8:00 a.m. - 8:00 p.m. EST to cover the operational needs of the company. Shifts can range anywhere between Monday - Friday 8:00 am to 8:00 pm EST and Saturdays 8:30 am - 5:00 pm EST (Office hours may change/extend upon operational needs) * Fax intake and labeling * Prior authorization creation * Quality Performance Program Outreach when assigned * Triage and manage inbound calls, routing case specific calls to an appropriate team member, and resolving tier 1 level issues * Triage and manage inbound emails from health plan clients, routing case specific emails to an appropriate team member, and resolving tier 1 level issues * Triage request/claims processing issues to health plans as needed Prior authorization creation * Quality Performance Program Outreach when assigned About You * College degree or relevant experience preferred * Fully Bilingual (English and Spanish) * Remote/hybrid work experience preferred * A minimum of 2 years of administrative experience and/or customer service or relevant educational attainment required * Must possess the ability to lead and develop a department and staff to achieve organizational goals * Skills for implementation of systems for program effectiveness and productivity required * Systems/Tools: MS Office Suite proficient About the Location OncoHealth is committed to remote, hybrid or in office work options. Our Team in Puerto Rico reports to the office at least 2 times per month (advance notice provided/mandatory requirement) and can work remotely from home the rest of the days. Employees are welcome to work from the office every day if wanted. Our Culture Taking ownership of quick action, critically thinking through the needs, and working well with others are key competencies of team member success. Our leadership is dedicated to building a culture based on respect, clinical excellence, innovation - all with a focused mission of putting patients first! We offer a full benefit package on your first day, along with a company bonus. You may visit or work from our very modern and engaging offices, and experience a fun, collaborative environment where social activities and community events matter. We enjoy being together! OncoHealth is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment decisions are based on qualifications, merit, and business need. The Opportunity The cost of cancer related medical services and prescription drugs in the United States is expected to reach $246 billion by 2030. OncoHealth has enjoyed rapid growth over the past 3 years and seeks smart, collaborative people to join its team. We have just under 250 team members, so we can move swiftly but precisely to the market needs of our customers. Strongly backed financially by Arsenal Capital Partners & McKesson Corporation, we remain in an investment and growth mode. This means we are open-minded to how we get the work done - now is the perfect time to talk to us! Our Current Solutions Through the use of OncoHealth's utilization management system, OneUM, our customers can use a single e-Prior Authorization portal for all oncology drug request and treatments. Our system improves quality of care, reduces provider abrasion and gives health plans visibility into the total cost of oncology treatment. OncoHealth offers Oncology Insights Pro, an analytic software solution that enables health plans to use data and analytics to improve oncology programs. Using real world data, our engineers normalize data to create analytic dashboards with drill down compatibilities. The data is the paired with expert guidance providing the strategies an insight needed to keep up with the continuing evolving cancer treatment landscape. OncoHealth offers Pharmacy Consulting services to health plans and pharmaceutical companies. New cancer treatments are entering the market at an unrelenting pace. Since 2018, the FDA approved 121 new cancer applications including 49 novel cancer drug entities. Our Board-Certified Oncology Pharmacologists can help health plans update drug policies, offer utilization management and formulary advice, and development training for staff. OncoHealth's latest offering is Iris, a digital telehealth platform that delivers personalized, oncology-specific support to navigate the physical symptoms and emotional challenges caused by cancer and cancer treatment. Powered by technology, staffed 24X7, and delivered with empathy, Iris allows patients to connect with trained oncology experts and receive personalized, oncology-specific telehealth support.
    $20k-25k yearly est. 31d ago
  • District Manager

    Disclosure, Consent, Acknowledgment and Agreement

    Remote job in Carolina, PR

    District Manager - (25005372) Description GENERAL PURPOSE:Accountable for all phases of district operations. Manages and controls the operation of an assigned district to ensure consistency with Company standards and expectations. Responsible for conducting Store Visits focused on people, customer service, store contribution, and adherence to shrink reduction initiatives. This includes the administration, tracking and follow-up for all visits. Ensures all Company standards and best practices are executed with excellence in all assigned locations. Leverage all available data to understand, problem solve and proactively support business trends. Provides leadership and guidance to stores in order to ensure that district sales and profit goals are achieved while meeting Customer Service goals. Responsible for recruiting, training and developing store management teams. ESSENTIAL FUNCTIONS:Great/Exceptional People• Recruit and select highly talented people and build succession plans designed to meet Brand and Company growth goals. Collaborate with peers to develop a company-wide talent pipeline. • Ensure consistent application of performance management practices including but not limited to annual performance appraisals, progressive counseling activities and development plans. • Ensures compliance of Ross HR policies and procedures. • Handles Employee Relations issues, ensuring partnership with HR and LP organizations. • Maintains adherence to Company safety policies and ensures the safety of Associates and Customers. True Customer Service• Serves as a point of contact for Customer Service issues in the district. • Responds quickly and effectively to all Customer inquiries. • Ensures that an excellent level of Customer Service is provided in all assigned locations. Drive Contribution• Responsible for the management of and continuous monitoring of all actual expenditures to be within budget. • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends. • Ensures a safe, accident-free environment for all Customers and Associates. Maintains compliance to all state, local and federal regulations. Reduce Shrink• Demonstrates and drives Loss Prevention initiatives and awareness programs. • Meets Company shrink goals. Deliver the Treasure/Dealz• Ensures proper merchandising presentation and organization by adhering to the Company's merchandising philosophy and processes. • Assesses and escalates any inventory level discrepancies. COMPETENCIES:• Building Effective Teams • Ensures Accountability & Execution• Developing Talent • Manages Conflict• Collaboration • Business Acumen• Leading by Example • Plans, Aligns & PrioritizesQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:• Excellent verbal and written communication skills• Proficiency with Microsoft Office Suite• Proven ability to adapt quickly to ambiguity and allocate time to execute multiple tasks and changing priorities• High School Degree or equivalent required, bachelor's degree in related field preferred • 5 or more years of retail management or operations experience• Valid Driver's License required• Travel required PHYSICAL REQUIREMENTS/ADA:Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically. For hybrid: This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work. #LI-HYBRIDSUPERVISORY RESPONSIBILITIES:Store ManagersDISCLAIMERThis job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Primary Location: Puerto Rico-Carolina-Carolina-Los Colobos Shopping Center PRWork Locations: Los Colobos Shopping Center PR Ave. 65 De Infanteria, Pr #3 Km 14 Carolina 00987Job: Field LeadershipSchedule: Regular Full-time Job Posting: Nov 21, 2025
    $50k-61k yearly est. Auto-Apply 12h ago
  • Content Moderation Advisor IIX (Remote)

    Simera

    Remote job in San Juan, PR

    The Content Moderation Advisor is responsible for reviewing, evaluating, and moderating user-generated content to ensure compliance with platform policies, legal requirements, and community standards. This role plays a key part in maintaining a safe, respectful, and trustworthy digital environment while providing guidance and recommendations to improve moderation processes and content quality. Key Responsibilities Review and moderate user-generated content (text, images, videos, and audio) in line with company policies and community guidelines. Support quality assurance initiatives by identifying gaps and suggesting process improvements. Identify, assess, and take appropriate action on content that violates platform standards. Provide advisory support and recommendations on content moderation decisions and best practices. Escalate sensitive or high-risk cases to relevant teams in a timely and accurate manner. Stay up to date with changes in policies, regulations, and emerging content trends. Collaborate with internal teams to improve moderation workflows and policy enforcement. Qualifications: Bachelor's degree or relevant experience in content moderation, trust & safety, or customer support English proficiency at C1/C2 Previous experience in content moderation or advisory roles is an advantage. Strong analytical and decision-making skills with high attention to detail. Ability to handle sensitive or potentially distressing content in a professional manner. Excellent written and verbal communication skills. Ability to work in a team and independently while adhering to strict guidelines and deadlines. Flexible to work onsite, hybrid, or remotely. By applying, you agree that we may create a profile for you on Simera to continue your application
    $34k-56k yearly est. 1d ago
  • Credentialed Tax Expert (Part-time, Remote)

    Vaco 3.2company rating

    Remote job in San Juan, PR

    Seeking Tax Experts for the upcoming tax season. If you have an active PTIN and unrestricted credential (CPA/EA/Practicing Attorney) we would love to connect with you! **Qualifications** Who You Are: ● As a Tax Expert, you have a minimum of 2 years of paid experience filing 30 or more federal and state individual 1040 tax returns, using commercial tax preparation software. ● You possess an active, unrestricted credential: EA, CPA, or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws and active Preparer Tax Identification Number (PTIN). ● You are passionate about helping clients navigate the complexities of taxation, and you're committed to enhancing our brand by delighting our customers and empowering them to prepare their taxes. ● You possess excellent customer service skills, and you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What You Need: ● Must have (or be willing to obtain) internet connection that meets Security criteria. ● Must be available to work a minimum of 20 hours per week, spread across three or more days **Responsibilities** What You Will Do: ● In this role, you will help our customers complete their taxes using company products. By providing tax advice, full service return preparation, tax calculations, and managing product/software inquiries, you will be working toward advancing our goal of "Powering Prosperity Around the World." ● You will utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language. ● This is a virtual, customer-facing role, so you will use our state of the art video communication software to interact with customers, and you will document interactions to maintain accurate records. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Salary Range for this role: $36-$36 USD Vaco, LLC ("we," "our," or "Vaco") respects your privacy and is committed to providing a transparent notice of our Notice at Collection and Privacy Policy for California Residents. This Notice and Privacy Policy for California Residents applies solely to those who reside in the State of California ("consumers" or "you"). For additional details, click here (************************************ . California residents may also access Vaco's HR Notice at Collection for California Applicants and Employees (***************************************************************************************************************** . Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
    $23k-34k yearly est. 22d ago
  • Remote Call Center Representative - Puerto Rico

    Conduent Incorporated 4.0company rating

    Remote job in Guaynabo, PR

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Service Representative - Puerto Rico Must be proficient in English. Must reside in Puerto Rico to be considered. Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client's customers. With paid training, competitive pay at $11/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: * Work From Home * Full-Time Employment: Reliable schedule and stability. * Competitive Pay: $11/hour starting on day one. * Pay is $11/hour which may be below your state's minimum wage. Please take tis into consideration when applying. * Shift differential: $1.10 extra per hour if working Monday-Friday between 6:00PM to 6:00AM. * Weekend Shift Differential: $1.00 extra per hour if working on Saturdays and Sundays. * Paid Training: Get the training you need to excel. * Incentive Plan: Potential to earn up to an additional $350 per month after training by meeting performance metrics. * Career Growth: Opportunities to advance your career in a supportive, innovative environment. * Full Benefits: Comprehensive benefit options and a great work environment that values your success. What You'll Do: * Efficiently manage a high volume of inbound calls in a fast-paced environment. * Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. * Assist cardholders with inquiries regarding transactions and account statuses. * Listen actively to understand customer needs and offer clear, accurate information. * Process transactions efficiently via web-based applications and handle research requests with precision. * Maintain in-depth knowledge of company and client programs, policies, and technology. * Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. * Support team operations during peak times or absences to help maintain seamless service. What We're Looking For: * An effective communicator who can clearly explain complex information. * A dedicated professional with a strong work ethic and problem-solving skills. * A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. * Ready to commit to 100% attendance during our three-to-five-week paid training period. Requirements: * Must be at least 18 years old and possess a High School Diploma or equivalent. * Must have 6 months of Customer Service, Call Center or Dispatch experience. * Proficient in English. * Complete a background check, credit check, and security fingerprinting. * Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. * Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. * Equipment: The company will provide all necessary computer equipment * Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 20 Mbps download. * Reside in Puerto Rico with legal authorization to work permanently in the United States. Preferred Qualification: * 1+ years of previous call center experience Take the next step in your career and join a team that values quality service and continuous growth. Apply today to become a vital part of our customer service team in Guaynabo! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $11.00 per hour. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $11 hourly 10d ago
  • Graphic Designer IIX (Remote)

    Simera

    Remote job in San Juan, PR

    A Graphic Designer is responsible for creating compelling visual content that communicates a brand's message effectively, captures attention, and engages its target audience. This role requires a blend of creative vision, design expertise, and technical proficiency to produce high-quality visuals across multiple platforms and formats. Graphic Designers work on a variety of projects, including digital and print media-such as social media graphics, website layouts, online advertisements, email templates, presentations, infographics, packaging, brochures, and event materials. They are skilled at translating complex ideas into clear, aesthetically pleasing designs that align with the company's brand identity, tone, and visual guidelines. Key responsibilities include collaborating with marketing teams, copywriters, and other stakeholders to conceptualize and execute design projects, selecting appropriate color schemes, typography, imagery, and layouts that resonate with the intended audience. They must also adapt designs for different formats and devices, ensuring visual consistency and usability across various channels. Proficiency in industry-standard design software-such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, or Canva-is essential. A strong understanding of design principles, user experience (UX), and current design trends enables Graphic Designers to produce innovative and effective visuals. Beyond design creation, Graphic Designers may be involved in maintaining brand asset libraries, preparing files for print or digital publication, and ensuring compliance with production specifications. They also review feedback, make revisions, and manage multiple projects simultaneously while meeting deadlines. To excel in this role, a Graphic Designer needs exceptional attention to detail, creativity, time management, and communication skills, as well as the ability to balance artistic innovation with practical business objectives. * By applying to this position, we'll create your Simera Professional Key (SPK) - a unique key that helps you connect with employers, stand out, and secure the right match.
    $31k-40k yearly est. 1d ago
  • Principal Product Manager - Clinical Platforms & Transformation

    Centerwell

    Remote job in San Juan, PR

    **Become a part of our caring community and help us put health first** The Principal Product Manager Conceives of, develops, delivers, and manages products for customer use. The Principal Product Manager provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. The Principal Product Manager is a senior individual contributor who orchestrates complex, cross-platform technology initiatives that advance enterprise strategy and operational reliability. This role is pivotal in translating business vision into scalable technology solutions, ensuring seamless integration across platforms such as EHRs, telephony, data systems, and enterprise architecture. The Principal will serve as a key interface between business and technology, driving transformation and innovation while maintaining operational rigor. **Key Responsibilities** + **Strategic Leadership & Transformation:** Lead emerging transformation efforts, aligning technology roadmaps with enterprise objectives and clinical, operational, and customer experience goals. Champion innovation and scalability for new markets, services, and population launches. + **Stakeholder Management:** Cultivate strong relationships with senior executives, business leaders, and technical teams. Serve as a trusted advisor, translating complex technical concepts into actionable business insights and recommendations. Facilitate alignment and consensus among diverse stakeholders, ensuring transparency and shared ownership of outcomes. + **Cross-Platform Delivery:** Drive end-to-end delivery of business capabilities across telephony, EHR, and data platforms. Manage dependencies, milestones, and inter-team coordination to ensure timely and effective execution. + **Governance & Risk Management:** Evaluate and communicate the business impact of architectural and integration decisions. Ensure compliance, reliability, and scalability, proactively managing operational risks and issue resolution. + **Operational Oversight:** Anticipate and manage the impact of system changes, outages, and upgrades. Partner with IT and business teams to triage issues and escalate risks as needed. + **Reporting & Communication:** Prepare concise, executive-level status reports and summaries. Convert technical updates into clear business terms for leadership visibility. + **Mentorship & Enablement:** Support the development of junior product managers and analysts, fostering technical fluency and structured delivery approaches. **Use your skills to make an impact** **Requirements** + Bachelor's degree in relevant field is required (Product Management, Health Informatics, Business,Computer Science, Engineering, orrelated). + A minimum of seven years of experience in product management, enterprise systems, or technology strategy in healthcare. + Deepexpertisein enterprise architecture, data platforms, EHR systems, and telephony/contact center technologies. + Demonstrated ability to lead cross-functional initiatives and drive transformation across technology and business domains. + Exceptional stakeholder management and executive communication skills. + Proventrack recordof thriving in dynamic, growth-oriented environments, balancing strategic vision with operational execution. + Certified Product Manager (CPM), SAFe Product Owner/Product Manager (POPM), or equivalent required. **Preferred** + Master's degree is preferred, especially in business administration, health informatics, public health, or related field. **Additional Information** + Remote Role + Willingness to travel up to 25% (annually) for stakeholder engagement and product initiatives. **Work at Home Requirements** To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: + At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested + Satellite, cellular and microwave connection can be used only if approved by leadership + Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. + Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. + Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $150,000 - $206,300 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. Application Deadline: 02-27-2026 **About us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $61k-79k yearly est. 24d ago
  • Director, Information Security and Risk (Identity & Access Management)

    Cardinal Health 4.4company rating

    Remote job in San Juan, PR

    **_What Information Security and Risk contributes to Cardinal Health_** Information Security and Risk develops, implements, and enforces security controls to protect the organization's technology assets from intentional or inadvertent modification, disclosure or destruction. This job family develops system back-up and disaster recovery plans. Information Technology also conducts incident response, threat management, vulnerability scanning, virus management and intrusion detection and completes risk assessments. The _Director, Information Security and Risk (Identity & Access Management)_ is responsible for leading the organization's Identity & Access Management (IAM) strategy, governance, and operations to ensure secure, efficient, and compliant access to technology resources. This role requires a leader with proven ability to execute large-scale enterprise IAM programs that directly impact how employees, contractors, and customers interact with Cardinal Health technology. Success in this role demands a balance between delivering a frictionless, user-friendly experience and maintaining the highest standards of security. The Director must also excel at building partnerships across the organization and collaborating on program delivery, while driving operational excellence and anticipating business risks associated with IAM changes. **Location** - Ideally targeting individuals local to Central Ohio, but open to candidates located nationwide (fully remote). If living within commutable distance of our corporate HQ in Dublin, OH - the expectation would be to come in-office two or three days a month for team meetings. **Responsibilities** + Act as a visionary in designing and executing multi-year IAM strategy that aligns with business goals and customer needs + Develop and oversee enterprise IAM policies, standards, and procedures, ensuring consistent enforcement across the organization. + Lead IAM initiatives including identity lifecycle management (provisioning, de-provisioning, role-based access, entitlement reviews). + Direct privileged access management (PAM) programs to safeguard critical systems and sensitive data. + Ensure compliance with internal policies and external regulatory requirements (e.g., SOX, HIPAA, GDPR, PCI-DSS) through strong access controls. + Execute enterprise IAM programs with significant business impact, ensuring seamless access for employees, contractors, and customers. + Balance user experience with security by designing IAM solutions that are simple, intuitive, and resilient. + Drive operational excellence by establishing repeatable processes, KPIs, and service delivery models for IAM functions. + Build strong partnerships across IT, Security, HR, and business units to align IAM delivery with organizational priorities. + Establish metrics and reporting mechanisms to monitor IAM effectiveness, operational performance, and program maturity for executive leadership. + Lead training and awareness programs related to IAM policies, secure access practices, and identity governance. **Qualifications** + Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or a related field preferred. + Ideally targeting individuals with 12+ years of IT/security experience with at least 5 years in IAM leadership roles preferred. + Proven track record of executing enterprise IAM programs with measurable business impact. + Prior people leadership experience and demonstrated ability to manage operational IAM teams, highly preferred. + Expertise with IAM tools and platforms (e.g., Okta, SailPoint, CyberArk, Azure AD). + Strong understanding of relevant Regulatory and Compliance requirements (HIPAA, SOX, HITRUST CSF, etc.). + Strong understanding of authentication protocols (SAML, OAuth, OpenID Connect, Kerberos) and cloud IAM (AWS IAM, Azure RBAC, GCP IAM). + Certifications such as CISSP, CIAM, or CISM preferred. + Strong analytical, relationship management, and communication skills (both written and verbal). + Ability to collaborate across functions and influence stakeholders to achieve IAM program success. **What is expected of you and others at this level** + Provides leadership to managers and experienced professional staff; may also manage front line supervisors + Manages an organizational budget + Develops and implements policies and procedures to achieve organizational goals + Assists in the development of functional strategy + Decisions have an extended impact on work processes, outcomes, and customers + Interacts with internal and/or external leaders, including senior management + Persuades others into agreement in sensitive situations while maintaining positive relationships _\#LI-LP_ _\#LI-Remote_ **Anticipated salary range:** $135,400 - $228,910 **Bonus eligible:** Yes **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/25/2025 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $81k-95k yearly est. 37d ago
  • Military DoD SkillBridge Internship - Multiple Positions Q3 - 2026

    GE Aerospace 4.8company rating

    Remote job in San Juan, PR

    The Military DoD SkillBridge program is an opportunity for Service members to gain valuable civilian work experience through specific industry training, apprenticeships, or internships during the last 180 days of service. SkillBridge connects Service members with industry partners in real-world job experiences under Dept. of Defense Instruction 1322.29. Separating Service members can be granted up to 180 days of permissive duty to focus solely on training full-time with approved industry partners after unit commander (first O-4/Field Grade commander in chain of command) provides written authorization and approval. GE Aviation as a Skill Bridge partner offers real-world training and work experience in in-demand fields of work while having the opportunity to evaluate the Service member's suitability for the work. Military DoD SkillBridge participants are not eligible for compensation from GE Aviation, as they continue to receive military compensation and benefits as active-duty service members. **Job Description** **This is a Q3 (July - Sept) 2026 posting for starting your SkillBridge internship. Your Internship may last longer than the Quarter depending on your command. Please apply within** **4 months of your anticipated program start date.** **Essential Functions:** Candidates for this internship may support any of GE Aviation's business units. Examples include: + Engineering + Supply Chain + Sales and Marketing + Avionics + Business, General Aviation and Integrated Systems + Commercial Engines + Digital + Finance Individuals selected for this internship will have the responsibility and authority to carry out all assigned tasks **Qualifications / Requirements:** + Active Military personnel **Desired Skills / Experience:** + Proficient in the use of a personal computer to navigate Online documents, drawings, and instructions. + Prior experience working in a team-oriented environment _This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
    $43k-49k yearly est. 60d+ ago

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