Patient Access Services Rep I
Patient finance representative job at BayCare Health System
Join the team that is revolutionizing health care - BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
**Title:** Patient Access Services Rep I
**Facility:** Radiology Scheduling Call Center
The Patient Access Service (PAS) Representative I position is located in our Radiology Scheduling Call Center, a call center facility that takes the incoming call from our patients looking to schedule their imaging and radiology appointments. This high-volume, fast paced position helps to service our many different outpatient imaging facilities across the Tampa Bay Region.
In addition to taking the incoming calls, responsibilities can include:
+ **May be responsible for any of the following:** Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging
+ May be required to rotate shifts periodically
+ Performs other duties as assigned
**BayCare offers a competitive total reward package including:**
+ Benefits (Health, Dental, Vision)
+ Paid time off
+ Tuition reimbursement
+ 401k match and additional yearly contribution
+ Yearly performance appraisals and team award bonus
+ Community discounts and more
+ AND the chance to be part of an amazing team and a great place to work!
Please apply if you are looking for a career opportunity, the chance to be part of an amazing team, and a great place to work!
Certifications and Licensures
+ None Required
Education
+ High School or Equivalent
Experience
+ 1 year Customer Service
+ 1 year Registration Preferred
**Location:** **Clearwater, FL**
**Status:** **Full Time**
**Shift Hours:** **M - F 9:30 AM - 6:00 PM**
**Weekend Work:** **Occasional**
Equal Opportunity Employer Veterans/Disabled
**Position** Patient Access Services Rep I
**Location** Clearwater:Park Place | Business and Administrative | Full Time
**Req ID** 122029
Patient Access Svcs Rep I
Patient finance representative job at BayCare Health System
Join the team that is revolutionizing health care - BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
**Title:** Patient Access Services Rep I
**Facility:** BayCare Outpatient Imaging Center
**Responsibilities can include:**
+ **May be responsible for any of the following:** Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging
+ May be required to rotate shifts periodically
+ Performs other duties as assigned
**BayCare offers a competitive total reward package including:**
+ Benefits (Health, Dental, Vision)
+ Paid time off
+ Tuition reimbursement
+ 401k match and additional yearly contribution
+ Yearly performance appraisals and team award bonus
+ Community discounts and more
+ AND the chance to be part of an amazing team and a great place to work!
Please apply if you are looking for a career opportunity, the chance to be part of an amazing team, and a great place to work!
Certifications and Licensures
+ None Required
Education
+ High School or Equivalent
Experience
+ 1 year Customer Service
+ 1 year Registration Preferred
**Location:** **Plant City, FL**
**Status:** **PRN (As Needed)**
**Shift Hours:** **Variable**
**Weekend Work:** **Occasional**
Equal Opportunity Employer Veterans/Disabled
**Position** Patient Access Svcs Rep I
**Location** Plant City | Business and Administrative | PRN
**Req ID** 122358
Patient Safety Associate - Central Monitoring Unit
Tampa, FL jobs
Patient Safety Associate - Central Monitoring Unit - (250003AD) Description The Patient Care Technician provides a variety of indirect and direct care, including provision for patient's dependency needs such as nutrition, hygiene, safety and physical and psychological comfort measures, to patient and significant others, under the supervision of licensed nursing staff. Responsible for performing job duties in accordance with mission, vision and values.
WORKING CONDITIONS
Work is primarily performed in patient settings. Extensive interaction with patients, staff, physicians, family members and visitors. Lifting, bending, stooping
and exposure to blood borne pathogens.
This position has been evaluated as a Level 1 in accordance with the Occupational Safety and Health Administration (OSHA) definition of occupational exposure to blood borne pathogens.
Level I Positions in this category require the performance of tasks which involve exposure to blood and potentially infectious body fluids.
Qualifications High school diploma or G.E.D and Florida CNA certification. Primary Location: TampaWork Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601Eligible for Remote Work: On SiteJob: Nursing (Technical/Clerical) Organization: Florida Health Sciences Center Tampa General HospitalSchedule: Full-time Scheduled Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, SaturdayShift: Night JobJob Type: On SiteShift Hours: 1900-0700Minimum Salary: 15.00Job Posting: Dec 4, 2025, 10:43:48 PM
Auto-ApplyScheduling Specialist - Cardio
Waco, TX jobs
**Working Conditions:** + Initial training will be conducted onsite. Following successful completion of training, the role will transition to remote work. **Working Hours:** + Monday to Friday, 8:00 AM to 5:00 PM The Scheduling Specialist 1 under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information.
**ESSENTIAL FUNCTIONS OF THE ROLE**
Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures.
Collects patient demographic and insurance information during scheduling phone call with provider or patient.
Validates insurance is in network with the provider.
Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure.
Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure.
Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available.
Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period.
**KEY SUCCESS FACTORS**
Must consistently meets performance standards of production, accuracy, completeness and quality.
Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.
Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations.
Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills.
Demonstrates ability to manage multiple, changing priorities in an effective and organized manner.
Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - H.S. Diploma/GED Equivalent
- EXPERIENCE - Less than 1 Year of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Authorization Specialist - USFTGP RCO
Tampa, FL jobs
Authorization Specialist - USFTGP RCO - (250004DI) Description This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribes and triages patient calls to physicians, coordinates patient appointments/orders.
Qualifications Required Skills: · High School diploma - Yes · Medical Assistant or LPN training - Preferred.
· 6 months medical office experience to include auth/pre-cert - Required.
· Knowledge of medical terminology, CPT & ICD-9 · Excellent communication skills Primary Location: TampaWork Locations: USF Health Morsani Center AHC 13330 USF Laurel Dr.
Tampa 33612Eligible for Remote Work: On SiteJob: Patient Financial ServicesOrganization: Academic Medical Group IncSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: On SiteMinimum Salary: 35,110.
40Job Posting: Dec 2, 2025, 8:17:01 PM
Auto-ApplyPrior Authorizations and Referrals Management
Remote
TITLE: Prior Authorizations and Referral Management Representative
Applicable Ambulatory Access or Outpatient Clinic Leader
DEPARTMENT: Patient Access Services / St. Charles Clinic
DATE LAST REVIEWED: October 2024
OUR VISION: Creating America's healthiest community, together
OUR MISSION: In the spirit of love and compassion, better health, better care, better value
OUR VALUES: Accountability, Caring and Teamwork
DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care.
POSITION OVERVIEW: The Prior Authorizations and Referral Management Representative will be responsible for coordination of prior authorization and referral processes for patients being referred for services, testing, speciality care, diagnostic procedures, and surgery. This role acts as a liason between patients and the professional staff by facilitating coordination of care responsibilities. Extensive scheduling coordination with surgery department, specialist and ancillary departments. Prior Authorization and Referral Management Representatives' home department may be a specific centralized location that is supported by Patient Access Services, or in a SCHS outpatient clinic supporting a single specialty.
This position does not supervise any other caregivers.
ESSENTIAL FUNCTIONS AND DUTIES
Must be able to multitask and prioritize workflows; engage providers, care team, and patients in the prior authorization process.
Confirms and validates patient health plan coverage and obtains accurate benefit eligibility and coverage. Makes appropriate system updates to coverage and benefits accurately.
Communicates appropriate provider, facility, and order information to health plan as part of the prior authorization and referral process.
Notifies health plan and gains financial clearance for plans for patient to undergo a course of care requiring prior authorization.
Coordinates and supports providers with medication authorizations. May coordinate patient assistance programs with patients and providers.
Utilizes internal and external systems to appropriately request and coordinate prior authorization and referrals for patient care.
Faciltates the scheduling of patients with internal and external departments, clinics and hospitals.
Updates and annotates systems with current and accurate information regarding requests for prior authorizations and referrals.
Tracks, updates and investigates current orders and tasks; managing orders through the system to provide up to date and accurate information.
Monitors system referral and authorization and patient work queues and lists to ensure each service or consultation order is managed, updated appropriately and accurately and routed for scheduling and completion.
Obtains pertinent documentation from provider, facility and patient to ensure accurate prior authorization and patient assistance requests.
Effectively communicate with provider, care team members and patients regarding authorizations, scheduling needs, insurance benefits, eligibility, etc.
Assist with patient education and follow up regarding the prior authorization and referral processes.
Oversees the facilitation of scheduling and appointments when referral is required on behalf of patient.
Ability to work as part of a Care Team with providers and clinical staff.
Supports the vision, mission and values of the organization in all respects.
Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
Provides and maintains a safe environment for caregivers, patients and guests.
Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate.
May perform additional duties of similar complexity within the organization, as required or assigned.
EDUCATION
Required: High School diploma or GED.
Preferred: College level course work.
LICENSURE/CERTIFICATION/REGISTRATION
Required: N/A
Preferred: N/A
EXPERIENCE
Required: Minimum of one year experience working in hospital, clinic, or medical insurance billing office, performing duties and responsibilities related to medical billing, pre-authorization, claims processing, or a related area of expertise.
Basic understanding of medical coding.
Preferred: N/A
PERSONAL PROTECTIVE EQUIPMENT
Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.
ADDITIONAL POSITION INFORMATION:
Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external customers.
Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions.
Must adapt quickly to frequent process changes and improvements.
Is reliable, engaged, and provides feedback to inform process improvement.
Attends all department, team, and company meetings as required.
Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision.
Requires strong communication, customer service, interpersonal skills and telephone etiquette.
Ability to prioritize workflow according to pre-set instructions.
Strong teamwork and collaborative skills.
Ability to multi-task and work independently.
Attention to detail is essential.
Performs basic math (add, subtract, multiply and divide) calculations.
Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation).
Intermediate ability and experience in computer applications, specifically electronic medical records system, MS Office, MS Teams, and Excel.
PHYSICAL REQUIREMENTS:
Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.
Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.
Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.
Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.
Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.
Exposure to Elemental Factors
Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.
Blood-Borne Pathogen (BBP) Exposure Category
No Risk for Exposure to BBP
Schedule Weekly Hours:
0
Caregiver Type:
Relief
Shift:
First Shift (United States of America)
Is Exempt Position?
No
Job Family:
REPRESENTATIVE
Scheduled Days of the Week:
Shift Start & End Time:
Auto-ApplyPatient Experience Coordinator
Tampa, FL jobs
Serves as an internal consultant to organizational leaders and departments to improve patient satisfaction and the patient experience. Is well versed in patient satisfaction measurement, statistical analysis, process improvement, survey administration, CMS regulations, national best practices and other topics related to patient satisfaction. Reviews and analyzes data from a variety of sources related to patient experience and makes recommendations to operational leaders to improve performance. In conjunction with operational leaders, develops short and long term goals and action plans for improving the patient experience. Teaches and facilitates individual and group workshops on data acquisition and analysis, communication skills, service recovery, patient satisfaction, patient and family centered care. Works with Administration, Human Resources, units and service lines to develop local and organization wide service excellence programs to improve patient satisfaction. Performs job duties in accordance with the mission, vision and values of Tampa General Hospital and the principles of quality improvement. Qualifications
Bachelor's degree required. Master's degree preferred in nursing, communications, psychology, health care administration or other related field.
Three to five years of experience in patient satisfaction, patient relations, process improvement, customer service or other related field.
Excellent communication skills, both written and oral.
Excellent interpersonal skills including team building, individual and group performance improvement and crucial conversation.
Strong computer skills in Microsoft Excel, Word and PowerPoint.
Ability to analyze and interpret patient satisfaction and other organizational performance data.
Primary Location: TampaWork Locations: TGH Main Campus 1 Tampa General Circle Tampa 33601Eligible for Remote Work: On SiteJob: Office/Administrative/ClericalOrganization: Florida Health Sciences Center Tampa General HospitalSchedule: Full-time Scheduled Days: Monday, Tuesday, Wednesday, Thursday, FridayShift: Day JobJob Type: On SiteShift Hours: 8:00 am - 4:00 pm Minimum Salary: 67,288.00Job Posting: Dec 8, 2025, 4:45:45 PM
Auto-ApplyONC Patient Access Spec 2 - Med Onc Support Services
Tampa, FL jobs
Under general supervision of the Patient Access Manager or Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of scheduling a hospital procedure and generating a hospital account. Demonstrates expertise with all proficiencies of a PAS 1. Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule surgery and other hospital procedures. Pre-registers patient, verifies insurance eligibility and benefits, identifies those services that require an insurance authorization, notification and/or Precert. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when creating a hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers and other external professionals to assist patients with obtaining health care and financial services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.
High School Diploma or G.E.D., AND an approved medical terminology certification or med term course completion with satisfactory scores within 6 months of hire AND (2) two years' experience as a PAS 1 or equivalent with scheduling and/or registration and/or insurance verification in a healthcare setting.
Auto-ApplyONC Patient Access Spec 2 - Med Onc Support Services
Tampa, FL jobs
Under general supervision of the Patient Access Manager or Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of scheduling a hospital procedure and generating a hospital account. Demonstrates expertise with all proficiencies of a PAS 1. Responsible for obtaining and verifying demographic, confidential clinical and financial information necessary to accurately and efficiently schedule surgery and other hospital procedures. Pre-registers patient, verifies insurance eligibility and benefits, identifies those services that require an insurance authorization, notification and/or Precert. Recognizes and adheres to all CMS, JCAHO, and HIPAA requirements when creating a hospital account. Works directly with nurses, medical staff, ancillary departments, insurance carriers and other external professionals to assist patients with obtaining health care and financial services. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.
High School Diploma or G.E.D., AND an approved medical terminology certification or med term course completion with satisfactory scores within 6 months of hire AND (2) two years' experience as a PAS 1 or equivalent with scheduling and/or registration and/or insurance verification in a healthcare setting.
Referral Specialist 2 - USFTGP Womens Health Center
Tampa, FL jobs
The primary focus of this position is to provide excellent customer service to physicians and patients referred for appointments/services at USF Health. Serves as the point of contact for patients being referred to USF Health to schedule provider referred appointments/services within the practice plan. Screens and processes internal referrals generated by USF Health and/or outside providers.
Required:
High School Diploma or Equivalent
Work Experience and Additional Information
* 3 years of customer service experience in healthcare
* Completion of 6-month probationary period in USF Patient Access Center
* Demonstration of accurate scheduling and registration for assigned areas within referral service
Duties & Responsibilities
* Process and track patient referrals for all departments for timely transfer of patients and records
* Receive and review individual productivity reports to self monitor and improve performance if required
* Identify and route patient appointment information to the correct recipient via computer database and/or telephone calls
* May assist in monitoring electronic faxing referral authorization requests and EMR in basket messages to address messages for authorizations
* Assure quality through review and reports to identify and route patient appointment information to the correct recipient via
computer database and/or telephone calls
* Interact with clinical staff and assist with referrals for timely and efficient process
* Perform Patient Access functions for all specialties and divisions such as registration, pre-registration, scheduling, and benefit verification to ensure daily operations are maintained according to standard
* Assist in monitoring electronic faxing referral authorization requests and EMR in basket messages to address messages for authorizations
Referral Specialist 2 - USFTGP Womens Health Center
Tampa, FL jobs
The primary focus of this position is to provide excellent customer service to physicians and patients referred for appointments/services at USF Health. Serves as the point of contact for patients being referred to USF Health to schedule provider referred appointments/services within the practice plan. Screens and processes internal referrals generated by USF Health and/or outside providers.
Required:
High School Diploma or Equivalent
Work Experience and Additional Information
• 3 years of customer service experience in healthcare
• Completion of 6-month probationary period in USF Patient Access Center
• Demonstration of accurate scheduling and registration for assigned areas within referral service
Duties & Responsibilities
• Process and track patient referrals for all departments for timely transfer of patients and records
• Receive and review individual productivity reports to self monitor and improve performance if required
• Identify and route patient appointment information to the correct recipient via computer database and/or telephone calls
• May assist in monitoring electronic faxing referral authorization requests and EMR in basket messages to address messages for authorizations
• Assure quality through review and reports to identify and route patient appointment information to the correct recipient via
computer database and/or telephone calls
• Interact with clinical staff and assist with referrals for timely and efficient process
• Perform Patient Access functions for all specialties and divisions such as registration, pre-registration, scheduling, and benefit verification to ensure daily operations are maintained according to standard
• Assist in monitoring electronic faxing referral authorization requests and EMR in basket messages to address messages for authorizations
Auto-ApplyAuthorization Specialist - USFTGP RCO
Tampa, FL jobs
This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribes and triages patient calls to physicians, coordinates patient appointments/orders.
Required Skills:
* High School diploma - Yes
* Medical Assistant or LPN training - Preferred.
* 6 months medical office experience to include auth/pre-cert - Required.
* Knowledge of medical terminology, CPT & ICD-9
* Excellent communication skills
Authorization Specialist - USFTGP RCO
Tampa, FL jobs
Required Skills:
· High School diploma - Yes
· Medical Assistant or LPN training - Preferred.
· 6 months medical office experience to include auth/pre-cert - Required.
· Knowledge of medical terminology, CPT & ICD-9
· Excellent communication skills
This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribes and triages patient calls to physicians, coordinates patient appointments/orders.
Auto-ApplyAuthorization Specialist - Lakeland USFTGP Neurosurgery
Lakeland, FL jobs
This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribes and triages patient calls to physicians, coordinates patient appointments/orders.
Required:
High School diploma
* Medical Assistant or LPN training - Preferred
Work Experience and Additional Information
* 6 months medical office experience to include auth/pre-cert
* Knowledge of medical terminology, CPT & ICD-9 coding
* Excellent communication skills
Duties & Responsibilities
* Obtains relevant information to initiate & coordinate the authorization/pre-certification process between the referring physician, insurance carrier, and organization for timely scheduling
* Develops working relationships and recommends procedures between the referring physician, the organization, the insurance carrier and other agencies for continuity of care
* Assists and educates patients through the process to provide a positive patient experience • Maintain the patient's EMR by entering detailed notes related to the procedure, benefits, and authorization for a complete & accurate record
* Responsible for compiling relevant information and documents for peer-to-peer reviews for timely resolution
Authorization Specialist - Lakeland USFTGP Neurosurgery
Lakeland, FL jobs
This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, scheduling appointments for outpatient testing with other providers, transcribes and triages patient calls to physicians, coordinates patient appointments/orders.
Required:
High School diploma
• Medical Assistant or LPN training - Preferred
Work Experience and Additional Information
• 6 months medical office experience to include auth/pre-cert
• Knowledge of medical terminology, CPT & ICD-9 coding
• Excellent communication skills
Duties & Responsibilities
• Obtains relevant information to initiate & coordinate the authorization/pre-certification process between the referring physician, insurance carrier, and organization for timely scheduling
• Develops working relationships and recommends procedures between the referring physician, the organization, the insurance carrier and other agencies for continuity of care
• Assists and educates patients through the process to provide a positive patient experience • Maintain the patient's EMR by entering detailed notes related to the procedure, benefits, and authorization for a complete & accurate record
• Responsible for compiling relevant information and documents for peer-to-peer reviews for timely resolution
Auto-ApplyPatient Experience Coordinator
Tampa, FL jobs
The Patient Experience Coordinator serves as an internal consultant to ensure the delivery of a world-class experience for patients and families throughout the organization. Serves as a patient experience subject matter expert, providing recommendations and support to leaders and their teams. Responsible for performing job duties in accordance with the shared purpose, vision and values of Tampa General Hospital.
Essential Functions:
* Spends the majority of time partnering closely with clinical, service line/institute and system leadership to develop local and organization-wide service excellence programs to improve patient experience.
* Regularly visits/meets with unit/department leadership to cultivate relationships and develop situational awareness.
* Reviews and analyzes data from a variety of sources related to patient experience and makes recommendations to leaders to improve performance.
* Tailors strategies and recommendations to empower local leaders and strengthen sustainable, world-class experiences.
* Facilitates experiential group classes and workshops regarding patient experience, data acquisition and analysis, communication skills, trust recovery and/or patient and family centered care.
* Collaborates with all aspects of quality, including patient safety and infection prevention, to align and reinforce best practices.
* In consultation with leaders, collaboratively develops recommendations and success plans for improving the patient experience.
* Bachelor's degree required in Nursing, Communications, Psychology, Healthcare Administration, and/or other related field.
* Minimum three (3) years of work experience in patient experience, patient relations, process improvement, quality improvement, customer service or other related field with a minimum of one (1) of those years in a healthcare industry related organization.
* An equivalent combination of education and years of experience may be considered.
Patient Access Svcs Rep III
Patient finance representative job at BayCare Health System
Join the team that is revolutionizing health care - BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
**Title:** Patient Access Services Rep III
Facility: Morton Plant Hospital
The Patient Access Service (PAS) Representative III:
+ May be responsible for any of the following and must be proficient in at least three of these modalities: : Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging
+ Must be flexible and willing to rotate shifts periodically
+ Performs other duties as assigned
**BayCare offers a competitive total reward package including:**
+ Benefits (Health, Dental, Vision)
+ Paid time off
+ Tuition reimbursement
+ 401k match and additional yearly contribution
+ Yearly performance appraisals and team award bonus
+ Community discounts and more
+ AND the chance to be part of an amazing team and a great place to work!
**Minimum Qualifications:**
Certifications and Licensures
+ None Required
Education
+ High School or Equivalent
Experience
+ 2 years Related field
**Location:** **Clearwater, FL**
**Status:** **Full Time**
**Shift Hours:** **8:00 AM - 4:30 PM**
**Weekend Work:** **None**
Equal Opportunity Employer Veterans/Disabled
**Position** Patient Access Svcs Rep III
**Location** Clearwater:Morton Plant | Business and Administrative | Full Time
**Req ID** 125369
Patient Access Services Rep III
Patient finance representative job at BayCare Health System
Join the team that is revolutionizing health care - BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
**Title:** Patient Access Services Rep III
Facility: Carillon Outpatient Imaging Center
The Patient Access Service (PAS) Representative III:
+ May be responsible for any of the following and must be proficient in at least three of these modalities: : Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging
+ Must be flexible and willing to rotate shifts periodically
+ Performs other duties as assigned
**BayCare offers a competitive total reward package including:**
+ Benefits (Health, Dental, Vision)
+ Paid time off
+ Tuition reimbursement
+ 401k match and additional yearly contribution
+ Yearly performance appraisals and team award bonus
+ Community discounts and more
+ AND the chance to be part of an amazing team and a great place to work!
**Minimum Qualifications:**
Certifications and Licensures
+ None Required
Education
+ High School or Equivalent
Experience
+ 2 years Related field
**Location:** **St. Petersburg, FL**
**Status:** **Full Time**
**Shift Hours:** **11:30 AM - 8:00 PM**
**Weekend Work:** **Occasional**
Equal Opportunity Employer Veterans/Disabled
**Position** Patient Access Services Rep III
**Location** St Petersburg:Carillon | Business and Administrative | Full Time
**Req ID** 120146
Patient Access Services Rep II
Patient finance representative job at BayCare Health System
Join the team that is revolutionizing health care - BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
**Title:** Patient Access Services Rep II
**Facility:** St Anthony's Hospital Medical Office Building - Outpatient Imaging Center
The Patient Access Service (PAS) Representative II:
+ **May be responsible for any of the following and must be proficient in at least two of these modalities:** Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging
+ Must be flexible and willing to rotate shifts periodically
+ Performs other duties as assigned
**BayCare offers a competitive total reward package including:**
+ Benefits (Health, Dental, Vision)
+ Paid time off
+ Tuition reimbursement
+ 401k match and additional yearly contribution
+ Yearly performance appraisals and team award bonus
+ Community discounts and more
+ AND the chance to be part of an amazing team and a great place to work!
**Minimum Qualifications:**
Certifications and Licensures
+ None Required
Education
+ High School or Equivalent
Experience
+ 1 year Related field
**Location:** **St Petersburg, FL**
**Status:** **Full Time**
**Shift Hours:** **Friday 6:30 AM - 3:00 PM, Saturday & Sunday 7:00 AM - 7:00 PM**
**Weekend Work:** **Every**
Equal Opportunity Employer Veterans/Disabled
**Position** Patient Access Services Rep II
**Location** St Petersburg:St Anthonys | Business and Administrative | Full Time
**Req ID** 121511
Patient Access Services Rep II
Patient finance representative job at BayCare Health System
Join the team that is revolutionizing health care - BayCare Health System Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.
**Title:** Patient Access Services Rep II
**Facility:** Bardmoor Outpatient Center
The Patient Access Service (PAS) Representative II:
+ **May be responsible for any of the following and must be proficient in at least two of these modalities:** Front Desk, Registration, Scheduling, Financial Counseling, Bed Control, Cashier, Insurance, and Document Imaging
+ Must be flexible and willing to rotate shifts periodically
+ Performs other duties as assigned
**BayCare offers a competitive total reward package including:**
+ Benefits (Health, Dental, Vision)
+ Paid time off
+ Tuition reimbursement
+ 401k match and additional yearly contribution
+ Yearly performance appraisals and team award bonus
+ Community discounts and more
+ AND the chance to be part of an amazing team and a great place to work!
**Minimum Qualifications:**
Certifications and Licensures
+ None Required
Education
+ High School or Equivalent
Experience
+ 1 year Related field
**Location:** **Largo, FL**
**Status:** **Full Time**
**Shift Hours:** **VARIES**
**Weekend Work:** **Occasional**
Equal Opportunity Employer Veterans/Disabled
**Position** Patient Access Services Rep II
**Location** Largo:Morton Plant | Business and Administrative | Full Time
**Req ID** 115498