Customer Support Specialist jobs at Baylor Scott & White Health

$15,000 Sign-On Bonus or Student Loan Assistance! As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible. Patients trust and rely on your judgment. And so do we! Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right. Excellent clinical assessment skills Strong ability to solve problems independently and interact with an integrated team Current NYS RN license and registration Bachelor's degree in nursing preferred Minimum of one year acute medical-surgical nursing experience CHHA experience preferred

$15,000 Sign-On Bonus or Student Loan Assistance! As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible. Patients trust and rely on your judgment. And so do we! Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right. Excellent clinical assessment skills Strong ability to solve problems independently and interact with an integrated team Current NYS RN license and registration Bachelor's degree in nursing preferred Minimum of one year acute medical-surgical nursing experience CHHA experience preferred

$15,000 Sign-On Bonus or Student Loan Assistance! As an employer, MJHS attracts individuals who see their work as a calling as well as a job. Professionals in every job category have cited that they appreciate being left to make their own decisions, are encouraged to voice their opinions, and are given the necessary breathing room to do their work with minimal supervision. Yet, at the same time, they feel that management and their co-workers are solidly behind them and readily accessible. Patients trust and rely on your judgment. And so do we! Someone with your depth of compassion, clinical insight and strong decision-making capabilities is the ideal person to map out and oversee the process of a patient's recovery from illness, injury or surgery at home. At MJHS, our dedicated staff provides a full range of advanced clinical home care services, including patient assessment, medication management and patient/family education. In this role, you will assume the ongoing, primary responsibility to coordinate, implement and continually evaluate the home care needs of your patients. You will also review patient insurance information, coordinate activities involved in each individual care plan and make sure that pertinent findings are shared with family and professional caregivers. Your excellent communication, documentation and time management capabilities will be essential to your success. And all along the way, you will experience the respect for your opinions and the high level of autonomy you need to do the job right. Excellent clinical assessment skills Strong ability to solve problems independently and interact with an integrated team Current NYS RN license and registration Bachelor's degree in nursing preferred Minimum of one year acute medical-surgical nursing experience CHHA experience preferred

City/State Virginia Beach, VA Work Shift First (Days) Sentara Health Plansis hiring a Client Specialist, Large Group- Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City)! Status: Full-time,permanent position (40 hours) Standard working hours: 8am to 5pm EST, M-F Location: Remote in South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City); With travel to 2x a month in 1330 Sentara Park office, plus seasonal client and broker meetings/events Job responsibilities: Support (Sr.) Client Executive in producing and retaining profitable business in the Large Group segment. Interact with consultants, brokers, and benefit administrators and Sentara Health Plan's business units to achieve these objectives. Conduct group educational meetings with members and prospective members as requested. Demonstrate knowledge about health insurance products, basic underwriting principles, reporting and other value-added provisions related to the Large Employer segment. Responsible for maintaining the accuracy of prospect and/or customer data, quoting and proposals, plan documents and contracts. Also monitors compliance adherence. Education: Bachelor's degree OR HS grad and 4 years related experience REQUIRED Certification/Licensure: Must obtain a Life and Health Insurance License within 90 days of hire. Driver's License - Other/National Experience: Related years of experience includes Business Acumen, Customer Relation or related field. Group Insurance Large Group (151+ eligible employees) experience preferred Sentara Health Plans provides health plan coverage to close to one million members in Virginia. We offer a full suite of commercial products including employee-owned and employer-sponsored plans, as well as Individual & Family Health Plans, Employee Assistance Programs and plans serving Medicare and Medicaid enrollees. Our quality provider network features a robust provider network, including specialists, primary care physicians and hospitals. We offer programs to support members with chronic illnesses, customized wellness programs, and integrated clinical and behavioral health services-all to help our members improve their health. Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth. Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve! To apply, please go to ********************** and use the following as your Keyword Search: JR-90620 #LI-PM1 #Indeed Talroo - Health Plan Keywords: Sales, Large Group, Commercial, Broker, Health Plan, Healthcare, MCO, Managed Care, L-HIL or L-LIFEHI, Remote, South Hampton Roads (Norfolk, VA Beach, Suffolk, Chesapeake, Portsmouth), Peninsula (Newport News., Yorktown and Hampton) or Northeast North Carolina (Moyock, Elizabeth City), Specialist Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A

remote type OnsitelocationsWellstar MCG Healthtime type Full timeposted on Posted 5 Days Agojob requisition id JR-56893 How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: The Nurse Residency Program (NRP) Nurse Residency Professional Development & Retention Specialist uses personal expertise, additional subject matter experts from within the system and, when appropriate and feasible, external presenters to meet the educational needs of team members across Wellstar Health Systems. The specialist serves as a resource person and role model for New Grad Nurses and creates a direct connection between individual facility and system educational efforts. He/she promotes evidenced based practice in the integration of Patient-Centered Care practices and guiding principles, and promotes the vision, values and philosophy of Wellstar Health Systems. This individual seeks to influence the professional role, competence, and growth of nurses in a variety of settings, and supports lifelong learning of nurses by fostering an appropriate climate for the adult learning process. He/she assumes a leadership role, provides guidance and knowledge to facilitate professional growth in others, and advances the nursing profession and Nurse Residency Program (NRP). The person in this role will develop and implement programs and services to support nurses and patient care and evaluate strategies to assure attainment of operational and strategic goals in collaboration with nursing leadership and key stakeholders. They will collect and assemble required data for residency related projects and maintain all records necessary to verify successful completion of residency program. He/she will establish relationships with student nurses, new grad nurses, preceptors, unit leadership, and academic partners to gather and analyze system needs and assess available resources and enact optimal solutions upon consultation and collaboration with key stakeholders. The person in this role will provide additional support to unit-based leadership, nurse externs, preceptors, new grad RN residents, and department committees as assigned. The Nurse Residency Professional Development & Retention Specialist naturally acts as a transition to practice manager formally or informally by providing an essential stabilizing presence and beneficial interventions for the pre and post licensure nurse to help bridge the expectation-reality gap. Within scope, he/she demonstrates the qualities inherent to nurse residency leadership, such as, educator, administrator, scholar, and evaluator during engagements with nurse externs and nurse residents. The learning environment may be the physical classroom, bedside, and simulation laboratory settings as well as the independent self-directed learning and virtual environments. The ideal candidate has knowledge and understanding of the ANCC scope and standards of the New Graduate Residency Program and the professional development educator/specialist including knowledge of laws, rules and regulations, standards and guidelines of certifying and accrediting bodies, hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care applicable to the area of assignment, team dynamics/building and strong interpersonal, written and communication skills. Core Responsibilities and Essential Functions: Knowledge, Skills and Abilities Required: Concise knowledge and understanding of clinical protocol, procedures, and standards within area of nursing practice and individual scope. Highly developed verbal and written communication skills and the ability to present effectively to small and large groups. Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. Ability to plan, implement, and evaluate individual patient care programs. Mirroring the nursing process to assess educational needs, identifies issues and trends among the organization and learners, and then, works with all stakeholders to ascertain desired outcomes. Knowledge of related accreditation processes and certification requirements in area of specialty. Engagement in the NRP Accreditation process through the maintenance of program structure, goals, and accreditation standards. Identification of accreditation standard exemplars and supports the accreditation renewal process. Acts as a natural change agent within the organization with the potential to influence the community. Keen awareness of current healthcare issues, educational trends, and organizational factors which prompt the need for change within the program and enables him/her to devise solutions to program challenges. Consideration of safety, effectiveness, cost, and impact for learning activities and outcomes; human, financial, and materials resource allocation. Engages in ongoing quality improvement of nursing practice through utilization of the nursing process, current research, creativity, and skills. Encourages and supports nurse residents in the engagement of evidence-based practice process and utilization. Directly influences research utilization and attitudes toward research among nurse residents. Uses current evaluation methods involving patient narratives to determine learner-centered program. Involve learners and stakeholders using valid evaluation methods to measure attainment of outcomes. Collaboration with nursing leadership and Talent Acquisition teams in recruiting efforts of pre-licensure nursing students practicing within Wellstar Health System and through engagement outside Wellstar Health System. Partner with nursing leaders to identify and recruit experienced RNs capable of supporting the NRP as small group facilitators, mentors, and subject matter experts. Engage current and new nursing leaders in the NRP through ongoing updates, outcomes data, orientation to the program, and solicitation of feedback. Partner with system NRP leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives. Observes and validates staff adherence to best practice: standard work, clinical care skills, polices, procedures and orders sets. Ability to assess educational needs of the NG and to design and develop appropriate learning tools to facilitate adult learning by integrating a variety of teaching methods. Assesses and implements interactive education techniques that provide opportunities for critical thinking, best practice utilization and competency validation. Review individuals competencies and jointly determine progression plan. Provides constructive feedback and coaching as needed to promote learning to achieve expected outcomes. Support the internationally educated RN in their transition to practice within a new cultural environment. Engage in leadership rounds with all nurse residents to support their transition to practice, well-being, and professional development, escalating concerns to appropriate leadership when necessary. Whether in class or during clinical rounds, assessing learning needs and validating clinical competence and program outcomes, while fostering a positive learning climate. Evaluate care team interaction and performance through precepted clinical and simulated experiences identify opportunities to improve and address real-time. Facilitates goal planning, evaluation, and weekly debriefing or as needed. Assist unit leaders with new grad (NG) RN orientation to new equipment and technology systems as appropriate and acts as a performance coach and mentor of the NG. Working knowledge of the use of established clinical and preceptorship models in the development of clinical education programs. Provides clinical preceptorship development by teaching critical reasoning strategies for nurse resident interactions. Administrative: Updates department leadership on employee progress & competencies. Partners with system Nurse Residency Program leaders to communicate nurse resident and site-specific needs, updates, changes, outcomes, and initiatives. Collaborates with key stakeholders to formulate effective orientation and onboarding programs. Assesses the competencies of new graduate RN staff, using clearly defined guidelines. Participate in facility hand-off and communicate ongoing needs to additional support staff. Professional Development Maintains proficient level with core clinical competencies including EMR documentation processes Compliant with all applicable WellStar Health System policies, procedures and job requirements Participates in training and development for Faculty role, formal and informal Identifies personal learning needs and acquires knowledge to ensure competency Evaluation of own practice via personal reflection and solicited feedback from learners, peers, and supervisors; establishes goals based on feedback Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Nursing Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. RN - Reg Nurse (Single State) or RN-COMPACT - RN - Multi-state Compact BLS - Basic Life Support or BLS-I - Basic Life Support - Instructor Required Minimum Experience: Minimum 2 years clinical nursing required and coordination/facilitation of multiple and varied activities Ability to work with diverse groups and multidisciplinary health professionals at all levels. Literate in various computer application skills Required Minimum Skills: Ability to proficiently read, write and speak the English language. Ability to provide professional written and verbal communication, group facilitation, educational planning and presentation. Ability to provide and receive constructive feedback that promotes learning. Must be self-motivated and self-directed with strong customer service, problem solving, interpersonal communication and conflict resolution skills. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

with excellent benefits! The CNA or HHA serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation of personal care and safety for the participants at the ADH and in the community. This is a full-time position, Monday- Friday 8-4 position; no nights, weekends or holidays! Responsibilities: Assists participants with all aspects of personal care at the site, and in the community, as directed. Assists with meals at the site, including 1:1 feedings. Follows all diet and fluid restrictions, and encourages diet compliance. Assists Nursing with specimen collections, oxygen and vital sign monitoring. Reports all medical complaints/changes (participant's physical, cognitive and/or functional status) to the primary nurse. Serves as an escort for medical, and other pertinent appointments as needed. Performs all tasks as indicated on daily assignment. Restocks supplies and monitors the cleanliness of exam rooms, bathrooms, kitchen and supply closets. Sanitizes tables, chairs, water cooler, exam tables, etc. Assist with activities, special projects, and therapeutic 1:1. Performs vital signs and transfers participants safely. Completes required trainings timely and attends monthly meetings and trainings as required. Adheres to all policies and procedures. Maintains and attend CPR training as required. Ability to pass a fit test. Position requires mask where seal is critical. Incumbent is required to not have facial hair that interferes with a tight seal of the respirator. Performs other duties, as required. Qualifications: High School diploma or equivalent preferred. HHA certification or equivalent. Minimum one (1) year of experience with the geriatric population. Ability to relate well to elders and anticipate their needs. Ability to perform vital signs, lifting of participants for transfer, and communication of participant changes. Effective communication, verbal and written. Consistently works in a positive and cooperative manner with team. Intermediate Microsoft computer skills preferred. Frequent local travel Fluent in Mandarin Covid vaccinated Preferred. Benefits: Health insurance Dental insurance Vision insurance Paid time off Retirement plan Supplemental benefits EEO Statement Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability. Element Care is committed to valuing diversity and contributing to an inclusive working environment. To learn more about Element Care, please click this link: Element Care 30th Anniversary Video Compensation details: 19.71-24.52 Hourly Wage PI49de9a73221b-37***********2

Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. /RESPONSIBILITIES Perform expert leadership skills in the managementof staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g.,CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years ofrecent, full-time hospital or clinic experience are required.Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required.External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A currentlicense from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

Luminary Health is a fast-growing company based in South Jordan, Utah. Luminary facilitates the referral of patient information between self-insured employers and privately owned surgical practices. This service helps large companies control and predict their healthcare expenses. Luminary's program also provides surgeons and surgical practices with a new and growing source of patient referrals. Role Description Luminary Health is hiring a Provider Relations Associate to start immediately. This individual will be the fifth member of an important and growing team. The Provider Relations Associate will report directly to Bret Gashler, Director of Provider Relations, who reports directly to Jeff Larsen, CEO. The Provider Relations Associate will be assigned a list of surgical practices to manage. This team member will be the primary point of contact between the surgical practice and Luminary Health. As such, The Provider Relations Associate will (1) answer ad-hoc questions about Luminary Health's program from the surgeon or the practice's administrative staff, (2) ensure the practice administrator is aware of all patients who have been referred, (3) secure single case agreements for reimbursement of outlier surgical services (those surgeries not expressly contracted with the payer), (4) collect outcome data related to each surgery performed, and (5) resolve any other issues as needed. In general, the Provider Relations Associate ensures the surgeons and surgical practices on his/her list have a positive experience with Luminary Health! Luminary Health has a hybrid work-from-home model with offices in South Jordan, UT. Qualificiations The Provider Onboarding Associate must be (1) organized, (2) reliable, and (3) a hard worker. Experience in the healthcare industry (particulary in a private surgical practice) is a benefit but not absolutely required. Ample training will be provided! Compensation Compensation will be an annual salary between $60,000 to $75,000 per year depending on experience. The Provider Onboarding Associate will have full healthcare benefits and unlimited PTO!

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. /RESPONSIBILITIES Responsible for the overall coordination, planning and management of patient, family and staff related to Lactation Services for UH. Manages, supervises and coordinates Lactation Services activities in the designated ambulatory service area. EDUCATION/EXPERIENCE An Associates degree in Nursing is required. Bachelors degree in Nursing and 2 3 years experience as an RN preferred. Certified as a Lactation Consultant by the International Board preferred (IBCLC) required. LICENSURE/CERTIFICATION A current license to practice professional nursing in the State of Texas is required. A valid Texas drivers license and insured automobile isrequired.Current CPR Healthcare Provider certification is required. xevrcyc Must acquire and maintain IBCLC certification within one year of placement.

Find out more about this role by reading the information below, then apply to be considered. /RESPONSIBILITIES Perform expert leadership skills in the management of staff and coordination of patient care activities. Work collaboratively with all healthcare providers and non-health care providers. Serves as a mentor and role model for all staff. Reports to a Nursing Director or Executive Director. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas. BSN is required. National certification (e.g., CCRN, RNC, CEN, CNOR, OCN, ANCC, CAN, CPAN, CFRN, etc.) in related fields is required. Three (3) years of recent, full-time hospital or clinic experience are required. Verification of course completion in accordance with all American Heart Association Basic Cardiac Life Support and Health Care Provider guidelines is required. External applicants must have at least two (2) years in an equivalent management capacity. LICENSURE/CERTIFICATION A current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

/RESPONSIBILITIES Care Coordinator will be instrumental in assisting the department and clinicians in the Ambulatory setting by gathering information, coordinating utilization efforts, and reviewing HCC quality indicators, and RAF scores to eligible Medicare Advantage beneficiary. Make sure to apply with all the requested information, as laid out in the job overview below. Will monitor opportunities within the Medicare managed group to enhance financial outcomes. Will coordinate the transition of care and the interdisciplinary treatment for Medicare managed patients across the healthcare continuum. Facilitates the delivery of services, evaluates effectiveness, tracks outcomes and functions as the patient advocate to identify and communicate health care needs. Works collaboratively with clinical staff, clinic leadership, and outside agencies in an effort to improve patient outcomes, compliance, and decrease complications. EDUCATION/EXPERIENCE Graduation from an accredited school of nursing with current RN licensure in the State of Texas, BSN preferred. Three years recent, full time hospital experience preferred. Work experience in case management, utilization review, or hospital quality assurance experience is preferred. LICENSURE/CERTIFICATION Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse is required. National certification in related field is desirable. Case Manager Certification (CCM, CPHQ, or ANCC) or Certified Diabetes Nurse Educator certification is highly desirable. xevrcyc Must have a current AHA BLS Healthcare Provider or AHA BLS Instructor Provider card.

Apply (by clicking the relevant button) after checking through all the related job information below. University Health is Bexar County and South Texas' first health system to earn Magnet status from the American Nurses Credentialing Center (ANCC). Magnet hospitals and health systems offer patients reassurance that they are being cared for by a team with a proven track record for providing excellent care and positive outcomes for their patients. University Hospital still serves as the primary teaching facility for UT Health San Antonio and is thepremiere Level I trauma center for South Texasand theregions only pediatric Level I trauma center. University Hospital is also home to thehighest level neonatal intensive care unitand theregions only Joint Commission accredited Comprehensive Stroke Center. Why should you work for University Health? Most up-to-date advancements in nursing Level I Trauma Center Teaching Hospital Nurse Residency Program RN Loan Repayment Program Nationally certified nursing staff Regionally, nationally and internationally recognized Why Should You Apply? xevrcyc We offer exceptional pay and opportunities for advancement. Comprehensive benefits package including pet insurance Continuing Education Gym membership discounts Requirements: BSN highly preferred Current RN license from the Texas Board of Nursing American Heart Association Healthcare Provider card

The Point of Care (POC) Coordinator is responsible for overseeing the implementation, maintenance, and quality assurance of point-of-care testing across multiple clinical sites. This role ensures compliance with regulatory standards (CLIA, CAP, and State of Nevada) and internal policies, and supports training, competency, and troubleshooting for POC devices. Travel to affiliated facilities is required to support onsite audits, training, and quality reviews. Requirements ESSENTIAL FUNCTIONS Essential Functions Statement(s): · Coordinate and monitor all aspects of point-of-care testing programs across multiple locations. · Conduct routine audits and quality assessments to ensure compliance with IQCP and regulatory standards. · Provide training and competency assessments for clinical staff performing POC testing. · Maintain documentation of QC, proficiency testing, and maintenance logs. · Serve as liaison between laboratory and organ department regarding POC testing. · Travel to partner hospitals to perform onsite evaluations and support. · Assist with validation and implementation of new POC devices and test systems. · Review and update SOPs and IQCP documentation annually or as needed. · Investigate and document testing errors, complaints, and corrective actions. · Collaborate with IT and vendors to ensure proper connectivity and data integrity of POC devices. · Support laboratory operations by engaging in cross-functional training within the Histocompatibility section. · Performs other related duties as required/requested. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. POSITION QUALIFICATIONS Competency Statement(s) - Position Specific · Accuracy - Ability to perform work accurately and thoroughly. · Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. · Conflict Resolution - Ability to deal with others in an antagonistic situation. · Customer Oriented - Ability to take care of the customers' needs while following company procedures. · Detail Oriented - Ability to pay attention to the minute details of a project or task. · Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. · Organized - Possessing the trait of being organized or following a systematic method of performing a task. · Responsible - Ability to be held accountable or answerable for one's conduct. · Self Confident - The trait of being comfortable in making decisions for oneself. · Time Management - Ability to utilize the available time to organize and complete work within given deadlines. Competency Statement(s) - Company Specific Understand and commit to the following: Organizational Core Purpose: To save and heal lives. Core Values: Relentless, Joyful, Selfless. Strategic Anchors: Mutually beneficial partnerships, diverse revenue streams, and get to yes: every donor every time. · Team Builder - Ability to convince a group of people to work toward a goal. · Communication, Oral - Ability to communicate effectively with others using the spoken word. · Communication, Written - Ability to communicate in writing clearly and concisely. · Accountability - Ability to accept responsibility and account for his/her actions. · Judgment - The ability to formulate a sound decision using the available information. · Adaptability - Ability to adapt to change in the workplace. · Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type. · Compliance - Ability of the individual to be in accordance with established guidelines, policy, standards or legislation. SKILLS & ABILITIES Education: Bachelor's Degree (four-year college or university) in Medical Laboratory Science required. Experience: Minimum three (3) years of Point of Care experience under a qualified Director is required. Computer Skills: Working knowledge of Microsoft Word, Excel, and PowerPoint. Knowledge of medical terminology preferred. Experience with database applications preferred. Certificates & Licenses: Medical Technologist/Clinical Laboratory Scientist is preferred (e.g. Board certified by the American Society for Clinical Pathology (ASCP)). A Nevada State general supervisor license to perform laboratory testing is required. Other Requirements: The technologist is required to have a personal cell phone for on-call responsibilities and required to travel by personal auto to meet all of the duties and responsibilities of the position.

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Performs a variety of complex administrative duties for patients in need of routine and/or urgent appointments, medical procedures, tests, and associated ancillary services in an ambulatory in/outpatient setting. Assess patients' needs, including but not limited to, financial counseling, interpreter services, social services and refers to appropriate person or area. Alerts providers to emergent patient care needs. Responsibilities: Receives and directs phone calls from patients and physician offices Schedules patients for treatment by multiple providers and treatment areas, and arranges a variety of associated tests and procedures according to established guidelines and specific criteria Prioritizes appointments in a manner that fosters optimum patient care, efficient utilization of physician's clinical staff, as well as equipment and facilities Handles urgent patient care calls and may alert providers to emergent patient care symptoms and concerns Schedules urgent care appointments as needed and directed by physician Greets patients for scheduled and/or urgent care appointments and procedures Confirms and verifies patient demographic and insurance information Collect co-payments from patients upon arrival when applicable Obtains signatures of consent from patient/guardian for treatment authorization and insurance/billing information Collaborates with insurers to obtain patients' prior-authorizations for procedures and tests as needed Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and physician referrals for treatment are obtained prior to patient visits Reviews and audits billing discrepancy reports and researches errors for resolution Verifies eligibility for procedures or tests from various health care institutions Maintains accurate and timely records, logs, charges, files, and other related information as required Requirements: High School Diploma Work Schedule: 5 Days - 8 Hours Work Type: Full Time

The Client Success Specialist - Healthcare RCM is responsible for ensuring healthcare clients achieve optimal outcomes through our revenue cycle management solutions. This role focuses on client satisfaction, retention, and performance improvement by acting as a strategic partner and advocate for the client's financial health. Key Responsibilities: Lead implementation of clients on the Aarista RCM platform, coordinating all steps, from EDI enrollment to working with the product team to develop and deploy billing rules. Serve as the primary liaison for healthcare clients, ensuring smooth ongoing engagement. Understand client-specific RCM workflows, including billing, coding, claims management, and payer relations. Monitor key performance indicators (KPIs) such as days in A/R, denial rates, and collection percentages. Collaborate with internal teams (Operations, Product, Analytics) to resolve client issues and optimize performance. Identify opportunities for process improvement and additional service offerings. Conduct regular performance reviews and strategic planning sessions with clients. Maintain detailed documentation of client interactions, goals, and outcomes. Run client specific reporting as needed and action on items that require addressing. Stay current on healthcare regulations, payer policies, and industry trends affecting RCM. Qualifications: Bachelor's degree in Healthcare Administration, Business, or related field (or equivalent experience). 2+ years of experience in client success within healthcare RCM. Strong understanding of medical billing, coding, and reimbursement processes. Excellent communication, analytical, and relationship-building skills. Proficiency with MS Office Suite, RCM platforms, EHR/EMR systems and CRM tools. Strong understanding of Excel is required Ability to manage multiple clients and prioritize effectively. Familiarity with HIPAA regulations and healthcare compliance standards. Preferred Qualifications: Knowledge of EDI enrollments submitted through clearinghouse. Familiarity with payer portals (One Health Port, Availity, Noridian) Experience with PowerBI and SQL queries. Certification in medical billing or coding (e.g., CPC, CPB) is a plus.

At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we've been committed to making dreams come true for independent car dealers. AFC's finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. AFC's core business complements the other business units within the OPENLANE group of companies. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. We look ahead to the bigger picture so our customers can be prepared; We stand committed to the success of our customers. Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US) Immediately vested 401K (US) or RRSP (Canada) with company match Paid Vacation, Personal, and Sick Time Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US) Robust Employee Assistance Program Tuition Reimbursement for eligible programs Location: This role will be onsite at our Carmel, Indiana office. Working hours are 9am - 6pm EST. We are seeking a Title Specialist that will act as a support partner by being the primary contact for issues regarding vehicle titles, managing all post-sale activity, verifying accuracy and ensuring compliance in any and all questionable or problematic title documents. This individual must know, practice, and ensure that company policies, procedures, and applicable state and federal laws are followed at all times. You have a self-starting mindset and can work independently with minimal supervision. You possess strong written and verbal communication skills to effectively interact with customers and colleagues. Request duplicate titles if and when needed according to OPENLANE policy. Assist with keeping SOP documentation/training manuals up to date Creates shipping labels, packages, seals, and sends titles to buyers daily via Federal Express. Superb customer service skills, attention to detail, time management and ability to problem solve. ~ Must type 55 WPM and have strong 10-key typing skills. ~ Conflict resolution and customer service skills required. ~ Basic knowledge of Google suite applications. High School Diploma or GED required with some college preferred. General automotive knowledge is preferred.

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. /RESPONSIBILITIES Responsible for the overall coordination, planning and management of patient, family and staff related to Lactation Services for UH. Manages, supervises and coordinates Lactation Services activities in the designated ambulatory service area. EDUCATION/EXPERIENCE An Associates degree in Nursing is required. Bachelors degree in Nursing and 2 3 years experience as an RN preferred. Certified as a Lactation Consultant by the International Board preferred (IBCLC) required. LICENSURE/CERTIFICATION A current license to practice professional nursing in the State of Texas is required. A valid Texas drivers license and insured automobile isrequired.Current CPR Healthcare Provider certification is required. xevrcyc Must acquire and maintain IBCLC certification within one year of placement.