Patient Care Technician jobs at Baylor Scott & White Health - 23 jobs

Provides assistance and/or performs basic activities of daily living and specified treatments and procedures under the direct supervision of the nurse. May perform non-direct patient care activities as assigned, requested, or directed including but not limited to stocking and clerical activities. ***$2.5k Sign-On Bonus!*** Shift: Full Time/Days (.9 FTE; 36 hrs/week) Welcome to the Inpatient Behavioral Health Services Units 10fg and 10hi at TriHealth Good Samaritan Hospital, where we specialize in providing compassionate and comprehensive care for adults aged 18 and up. Our unit operates on an acute crisis stabilization model, ensuring that patients receive the urgent care they need to regain stability and well-being. Our multidisciplinary team approach brings together a diverse group of healthcare professionals, including registered nurses (RNs), licensed practical nurses (LPNs), and Acute Care Technicians (ACTs). Our collaborative effort ensures that each patient receives personalized and holistic care tailored to their unique needs. We have a dedicated 10 bed geriatric space that focuses on dementia and patients with cognitive impairment. We have 28 other beds for adults experiencing depression and other mental illnesses. Patients on our unit typically stay for an average of 5-7 days, during which they benefit from the expertise and support of our dedicated team. Our staffing model is designed to provide optimal care around the clock, with RNs, LPNs, ACTs, therapists, and social workers. We are available during day, evening, and night shifts. We offer twelve-hour shifts, with a twelve-hour shift every third weekend and a weekend option for those who prefer it. We typically maintain an average patient-to-staff ratio of 1:5. While we prefer nurses with psychiatric/behavioral health experience, we warmly welcome new graduates who are eager to learn and grow in a supportive environment. Our nurses wear professional navy-blue scrubs, with the option to choose between navy blue or white scrub tops and jackets, reflecting our commitment to professionalism and unity. Join us at the Inpatient Behavioral Health Unit, where we are dedicated to making a positive impact on the lives of our patients through compassionate care and a collaborative team spirit. We offer a 5-6-week orientation that can be shortened or extended dependent upon the new team members learning needs. All new team members attend CPI (Crisis Prevention Institute) which is TriHealth's de-escalation training offered by TriHealth Job Requirements: 2 years High School Education Age 17 with work permit Basic Life Support (BLS) Reading and math ability appropriate to the position Job Responsibilities: Performs and documents basic patient care tasks under the direct supervision of an RN. Maintains competency of tasks in which the PCA has been trained. Completes assigned tasks within required timeframe. Seeks clarification from the nurse when in doubt about how to proceed. Maintains a safe environment. Reports safety hazards to appropriate personnel. Completes safety event report as necessary. Complies with Infection Control policies. Demonstrates knowledge of safety/emergency policies and procedures and appropriately corrects any identified hazards. Communicates effectively with others. Shows respect to patients, families and co-workers. Reports patient related information in a timely manner. Reports problems in completing assignment/tasks in a timely manner to the appropriate person. Documents observations and tasks performed. Works in collaboration with all members of the health care team. Utilizes chain of command appropriately. Performs supply, equipment, and environmental-related activities as required, and described in principal accountabilities. Recognizes, reports, and follows-up on issues with supply/equipment availability in a timely manner. Reports and follows through as per unit standard concerning equipment that is broken or malfunctioning. Assures equipment/supplies are readily available for use by next person. Acknowledges need for self growth and accountability. Identifies area for self improvement. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Other Job-Related Information: Working Conditions: Bending - Frequently Climbing - Occasionally Concentrating - Consistently Continuous Learning - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Frequently Lifting Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Consistently Sitting - Frequently Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Freq Color Vision - Occasionally Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community