Technical Support Technician jobs at Baylor Scott & White Health - 2655 jobs

A leading technology company in San Francisco is seeking a TechOps Analyst who will provide essential support for IT operations. The ideal candidate should have 4-6+ years of experience and a strong passion for technology and problem-solving. They will assist employees with technical issues, manage onboarding processes, and contribute to improving internal efficiencies. This role offers a hybrid work model, with benefits including medical and wellness offerings. #J-18808-Ljbffr

Qualifications • High School Diploma; • Three years of work experience with consumers with developmental disabilities; • Must be at least 21 years old; • Valid Pennsylvania Drivers License with acceptable driving record as determined by Motor Vehicle Report and insurance guidelines. Essential Functions • Accepts assignments based on the particular needs of the consumer. • Provides up to 40 hours of support per week to consumers in a variety of settings. • Assists consumers in daily living skills which include, but are not limited to, bathing, dressing, incontinence care, meal planning/preparation, and housekeeping. • Assists consumers in the community in order to meet medical, recreational, and social needs. • Acts as an advocate to ensure that consumers remain in control of their households and finances when needed. • Assists the consumer in problem resolution and negotiating personal crisis. • Maintains professional demeanor when representing Keystone. • Participates in Interdisciplinary Treatment Team process. • Writes, where appropriate, reviews, and ensures progress notes are complete with required information. • Conducts, facilitates, and speaks on behalf of Keystone Community Resources (KCR) with Family members, Supports Coordinators, Guardians and other stakeholders involved in consumer's care. • Attends professional meetings as needed to represent the consumer and KCR. • Schedules, attends, and transports consumers to appointments, visits, outings, and/or Trips as needed. • Promotes a safe and caring environment where individuals can learn and grow while enjoying a healthy and productive lifestyle. • Understands internal and external policies and follows employee rules of conduct and performance as set forth by Keystone; • Promotes community awareness by demonstrating responsible, courteous behavior and a positive perception of individuals with developmental disabilities. • Annually meets regulatory and agency in-service training requirements. Work Environment • Community environment; • May experience exposure to body fluids and the need to provide personal, private care to individuals. • Varied shift hours will be required, mostly evenings and weekends, availability is based on client's needs and wishes; • Driving is required. Necessary to maintain an acceptable driving record. • Use of personal vehicle is required. Proof of insurance coverage, registration, and inspection required prior to and during conducting business with vehicle. Physical Abilities • Must be able to lift and transfer 50 pounds using proper body mechanics 6-12 times hourly • Must be able to carry 50 pounds for at least 20 feet • Must be able to climb and descend 20 stairs carrying 20 pounds • Must be able to bend to retrieve an object at floor level 6-12 times hourly • Must be able to readily change direction while walking • Must be able to run a distance of 100 ft. 1-2 times hourly • Must be able to walk a distance of one mile • Must be able to crouch at the knees 6-12 times hourly • Must be able to kneel on both knees • Must be able to drive for a period of one hour 3-6 times daily • Must be able to stand for a period of one hour 6-12 times daily • Must be able to sit for a period of one hour 6-12 times daily • Must be able to push/pull 10 pounds • Must be able to grasp an object with at least one hand • Must have at least 20/40 combined vision with or without corrective lenses • Must be able to hear a normal spoken voice with or without hearing assistance • Keystone will proactively work with an employee requesting a reasonable accommodation to be able to complete job duties Confidentiality • The Community Support Professional has access to the protected health information of people in the agency's care. The Health Insurance Portability and Accountability Act (HIPAA) regulations apply to confidential information in all areas of Keystone Community Resources, Inc. and Keystone Independent Living. • General Professional confidentiality is expected at all times both within the company and with other agencies. #PA123

2 years of related experience required (working with HIV/AIDS clients preferred) High school diploma required The Client Support Assistant is responsible for providing support including social interaction, emotional support, client orientation, education of health and social service delivery systems, ensuring positive outcomes and stability. They are responsible for engagement, information, support, and empower those who are eligible for services and would like to receive services from Care Resource. They are responsible for assisting with the intake process by gathering documentation and by providing administrative support in order to expedite service delivery. They will also be responsible for appointment scheduling with clients and for clients as necessary. JOB RESPONSIBILITIES Welcome clients into the agency and provide orientation/education regarding the agency and its services. Provide initial HIV/AIDS orientation and education to clients including what to expect from the HIV service delivery system. Provide initial Medication Assisted Treatment (MAT) orientation and education to clients including what to expect from the MAT program. Provide initial information regarding applicable County's Service Delivery System and provider options. Assist with initial client intake, paperwork and applications for financial and medical eligibility. Assist clients who test positive for HIV in obtaining appropriate care and treatment services. Assist clients who are interested in enrolling in the MAT program to obtain appropriate care and treatment services. Help clients to schedule appointments, document assistance with referrals and follow up with providers to ensure clients attend appointments. Monitor client's adherence to program requirements. Provide educational support to clients to enhance their knowledge and understanding of medication protocols, side effects and adherence to medical treatment. Ensure that service providers in the referral network are active, and that formal Memoranda of Understanding and HIPAA Business Associates agreements are executed. Request information from third parties about clients (proof of income, proof of HIV status, etc.) and verify insurance status (private, Medicaid status, etc.). Walk clients through initial appointments for care and other entitlements. Contact clients to verify and/or remind them of appointments with other departments or other agencies. Conduct periodical Client Satisfaction Surveys, Quarterly Client Advisory Committees or Orientation meetings. Maintain record keeping requirements and assist with chart reviews for Q/A purposes as requested. Communicate with clients one to three days before a foreseen hurricane/natural disaster according to emergency plan procedures. Support appointments scheduling with patients. Accurately make changes and cancel appointments within CAREWARE, NextGen and other Agency scheduling systems. Keep current lists of all agency employee contact phone numbers including alternate numbers. Receive and track e-mails from supervisors that informs of staff absences, including staff covering the absent person's work. Attend to client's phone calls promptly who are attempting to access services and provide them with accurate and timely information. Request updates from departmental supervisors to resolve problems with staff schedules to ensure accuracy. Report on various concerns, complaints and compliments received via phone. Transfer complaints directly to the supervisor responsible for the area of concern. Participate in staff training sessions and other meetings as required by the agency and/or the funding sources. Participate in agency developmental activities as requested. Assist Manager and other supervisors in the record keeping, organization, follow up of all grants and interventions Other duties as assigned. Culture of Service: 3 C's Compassion * Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency * Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment * Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensure proper hand washing according to Centers for Disease Control and Prevention guidelines. Understand and appropriately act upon assigned role in Emergency Code System Understand and perform assigned role in Agency Continuity of Operations Plan (COOP) Contact Responsibility The responsibility for internal and external contacts is frequent and important. Physical Requirements This work requires the following physical activities: frequent sitting, bending, standing, walking, talking in person and talking on the phone. Occasional driving, stretching/reaching and lifting up to 50 lbs. are required. Work usually is performed in an office setting. Other Participates in health center developmental activities as requested. Other duties as assigned.

The CVOR Technologist position is a local contract role supporting cardiovascular operating room procedures in Mansfield, Texas, working 36 hours per week in 12-hour day shifts for 13 weeks. The job involves assisting surgical teams and requires allied health professional skills. Host Healthcare provides comprehensive benefits and support for healthcare travelers, including medical coverage, housing, and continuing education incentives. Host Healthcare is seeking a local contract CVOR Technologist for a local contract job in Mansfield, Texas. Job Description & Requirements Specialty: CVOR Technologist Discipline: Allied Health Professional Start Date: Duration: 13 weeks 36 hours per week Shift: 12 hours, days Employment Type: Local Contract Host Healthcare Job ID #La1fVJ000007f085YAA. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician - CVOR About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits Keywords: CVOR Technologist, Cardiovascular Surgical Technician, Surgical Technologist, Healthcare Travel Jobs, Allied Health Professional, Operating Room Technician, Travel Healthcare, Medical Benefits, Contract Healthcare Jobs, Host Healthcare

This position is for a local contract Surgical Technician based in Florence, Alabama, offering 40 hours per week over a 13-week assignment. The role involves supporting surgical procedures as an allied health professional, with a competitive pay rate and various employee benefits such as medical coverage, housing support, and education reimbursement. The job is facilitated by Host Healthcare, which specializes in travel nursing and allied health assignments across the United States. Host Healthcare is seeking a local contract Surgical Technician for a local contract job in Florence, Alabama. Job Description & Requirements Specialty: Surgical Technician Discipline: Allied Health Professional Start Date: Duration: 13 weeks 40 hours per week Shift: 8 hours, days Employment Type: Local Contract Host Healthcare Job ID #La1fVJ000007dpg9YAA. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Surgical Technician About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don't have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what's important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefits Keywords: Surgical Technician, Allied Health Professional, Local Contract, Healthcare Jobs, Surgical Support, Travel Healthcare, Medical Benefits, Florence Alabama, Healthcare Staffing, Medical Technician

Aires (************** has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. We Have... An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% A high internal promotion rate and long-tenured employees, highlighting our commitment to career growth and development A comprehensive benefits package, including a 401K match Hybrid work environment - Candidate must be local to Pittsburgh, PA We are accepting internship applications for a 2026 IT Intern (Data Security & Infrastructure) local to our Pittsburgh, PA office. The intern will provide support to the cybersecurity team, while learning about the relocation management industry. This is a full-time, paid internship (40 hours per week). Requirements: Current undergraduate college students, at least sophomore status A minimum GPA of 3.0 Additional Qualifications: Excellent customer service and administrative skills Computer literacy with MS Office products, and ability to grasp proprietary software Demonstrated ability to manage multiple competing tasks Ability to follow policies and procedures Can-do attitude Genuine desire to help others Team oriented mindset, with a strong sense of care and urgency Desire to embrace our core values: Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation. American International Relocation Solutions, LLC. provides equal opportunity to all persons through policies and practices to recruit, hire, train, and promote, in all job classifications, based on merit and qualifications without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Aires will not discriminate against persons because of their disability, including disabled veterans. Aires is committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply, please contact us at .

Inspire health. Serve with compassion. Be the difference. Answers incoming calls from patients who want to place orders, respond to inquiries, manage complaints, troubleshoot significant customer service problems, and provide general information. Member of the primary contact team for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone. Inform customers of the product terms and features and project a professional company image through voice and online interactions. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Receives customer input from phone, email, or web submission and create support tickets. Troubleshoots end user issues and determine if the issue can be resolved at Tier 1 or if it needs to be escalated to Tier 2 using established criteria and process. Resolves tier1 issues using troubleshooting resolution matrix. Gathers information from customers to ensure sufficient data is gained to start case resolutions. Directs inbound service interactions to appropriate technical and sales resources. Conducts database lookup of consumer/patient records within electronic medical record software.Enters updated information within electronic medical records as required. Re-directs or engages other departments or specialty groups to resolve consumer/patient requests. Maintains compliance with attendance and schedule adherence requirements. Maintain interaction quality standards. Maintain performance standards. Proactively identify and share customer insights in order to recommend process improvements. Remain current with product/applications/process changes Follows-up and follows-through on open tickets, requests, promises, and questions that have not been answered to provide callers with a resolution. Logs interaction outcome in contact management system. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High School Diploma or equivalent, OR post high school diploma Experience - Two (2) years customer service experience. Experience supporting customers via phone, email, and chat preferred. In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Ability to create exceptional customer experiences both by helping and retaining customers. Tech savvy with a knowledge of Android, iOS, and Windows devices Metrics-driven and proven ability to handle a high volume of customer interactions. Conflict resolution skills Proficient computer skills (word processing, data entry) Work Shift Night (United States of America) Location 1301 Taylor St Baptist Facility 7001 Corporate Department 70019804 Contact Center - Customer Way Finding Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Our promise to you: Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 908 N ELM ST City: HINSDALE State: Illinois Postal Code: 60521 Job Description: Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) Schedule: Mon-Thurs 830-5pm Fri 8am-430pm Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. Prepares and processes daily bank deposits. Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. Coordinates copying and printing tasks for the department. Maintains logs for equipment and service needs. The expertise and experiences you'll need to succeed: QUALIFICATION REQUIREMENTS: High School Grad or Equiv (Required), Technical/Vocational School Pay Range: $17.47 - $27.94 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

**Our promise to you:** Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 908 N ELM ST **City:** HINSDALE **State:** Illinois **Postal Code:** 60521 **Job Description:** **Primary Address: 908 N Elm St Ste 404 Hinsdale IL 60526 (limited travel to other clinics as needed) ** **Schedule: Mon-Thurs 830-5pm Fri 8am-430pm** + Reconciles daily payments and adjustments against sign-in sheets, encounter forms, and the system, correcting discrepancies before daily close. + Prepares and processes daily bank deposits. + Utilizes knowledge of ICD-9 and CPT-4 coding applications for accurate billing. + Coordinates copying and printing tasks for the department. + Maintains logs for equipment and service needs. **The expertise and experiences you'll need to succeed:** **QUALIFICATION REQUIREMENTS:** High School Grad or Equiv (Required), Technical/Vocational School **Pay Range:** $17.47 - $27.94 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** UChicago Medicine AdventHealth Medical Group **Schedule:** Full time **Shift:** Day **Req ID:** 150660318

Additional Information About the Role Are you a registered Advanced Modality Technologist looking for a new opportunity? This opening at our Memorial East Shiloh might be the perfect fit for you! Apply now to this opportunity (no call and no weekends) and join a great team! PRN -9 HR days Memorial East Shiloh 1-2 Days a week (more available) 8:00 a.m. - 4:30 p.m.(Very flexible) NO CALL, NO WEEKENDS, NO HOLIDAYS, NO EVENINGS Responsibilities: Breast mammography, bone density, screening and diagnosing mammograms Must have: RTR,CT,MR,M,BD,CI,VI,RCIS,RCE Overview Memorial Hospital Belleville is an acute care hospital offering medical and surgical services plus critical and emergency care including Children's at Memorial for pediatric emergency care. It provides patients a full complement of diagnostic and treatment services as well as heart and vascular care. Memorial, offering medical and surgical services plus critical care, is an accredited Chest Pain Center with PCI by the Society of Cardiovascular Patient Care and is designated as an Acute Stroke Ready Hospital by the Illinois Department of Public Health. In addition, Memorial Belleville recently was accredited by the American College of Radiology as a designated Lung Cancer Screening Center. Since 2008, it has been designated as a Magnet -recognized organization for nursing excellence by the American Nurses Credentialing Center. Memorial Hospital Shiloh, a 94-bed, all-private suite hospital was recognized with Magnet status in 2018 and provides emergency care, labor & delivery, nursery, medical and surgical services plus critical care. Preferred Qualifications Role Purpose Performs diagnostic imaging procedures in at least one advanced imaging modality (defined as Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Interventional, Mammography, Bone Density, Cardiac Catheterization) on adults and/or pediatric patients for the purpose of diagnosis and/or treatment, and quality control. Responsibilities Prepares patient and equipment for procedures. Performs studies independently, in on-call situations, portable exams, and other site as required by work area. Minimum Requirements Education Associate or Trade School Equi Experience No Experience Supervisor Experience No Experience Licenses & Certifications IEMA - Illinois only, excl MRI RTR,CT,MR,M,BD,CI,VI,RCIS,RCES Preferred Requirements Experience Licenses & Certifications Cardiopulmonary Resuscitation Intravenous Therapy Benefits and Legal Statement BJC Total Rewards At BJC we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Apply Description **Shift will be Monday - Friday 9:30am-3:30pm (Occasional Weekends) The Laboratory Support Associate will ensure proper handling of all specimens received and prepare specimens for laboratory testing. This position includes such functions as matching patient information, data entry, and scanning documents. POSITION WITHIN THE ORGANIZATION 1. Reports to Sr. Manager of Pre-Analytical Laboratory 2. Cooperates with all departments across the organization 3. Participates in: Department meetings (local) Requirements ESSENTIAL DUTIES AND RESPONSIBILITIES o Receives and sorts specimens for testing o Reviews all requisitions for missing information, works closely with Customer Care to obtain missing information in a timely manner and distributes new information to all departments involved o Reports problem holds and provides resolution timely o Accessions all cases received for testing, including data entry of all pertinent information into LIS o Timely and accurately enters data into LIS, label samples and create folders, generate specimen travel documents, and forwards respective sample to personnel/departments o Assembles case paperwork and files, including pre-analytic documentation and labels o Performs entry of add-on testing o Uses company platforms to effectively communicate with internal staff o Remains informed of all procedure changes pertaining to sample processing o Performs quality assurance checks of samples o Attends department meetings and company in-service trainings to enhance knowledge on testing and systems o Identify and report any quality or compliance concerns and take immediate corrective action as required o Follow Department's procedures including specimen routing and handling. o Maintains or assists in maintaining inventory of the department o Files and archives patient folders o May coordinate remote storage and retrieval for site as needed o May assist with coordinating waste pickups and maintains documentation o Receives incoming supplies; store and inventory o Returns slides and blocks to clients o May assist with scheduling equipment preventative maintenance with vendors o Serves as point of contact for the department; coordinates incoming and outgoing courier shipments and department mail; answers phone and greets visitors as needed o Assists management and technical staff with administrative duties as needed o Performs PDE (Pathology Data Entry) and Pathology Interpretation The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position. KEY CONTACTS Internal o Global Customer Success Team o Laboratory Department External o n/a EDUCATION AND EXPERIENCE REQUIREMENTS EDUCATION o High School Diploma or equivalent EXPERIENCE o One (1) to three (3) years of relevant experience preferred KNOWLEDGE, SKILLS AND ABILITIES (KSA'S) o Achieves desired level of competency and accuracy for the main department processes (Accessioning, and sample returns) within 6 months o Works productively and efficiently to achieve company and departmental goals o Communicates effectively with all levels of staff o Adheres to Agendia core values, safety and compliance policies and procedures o Accurately follows department SOPs for specimen handling and processing BEHAVIORAL COMPETENCIES/DESIRED SKILLS o Proficient with MS Office programs o Ability to communicate effectively o Strong organizational skills and attention to detail o Ability to work independently o Must be able to work in a fast paced, multi-tasking environment and maintain production and quality standards o Must be able to work in a biohazard environment and comply with safety policies and standards outlined in the Safety Manual * PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/ * Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program. WORKING ENVIRONMENT o General laboratory environment ENVIRONMENT/SAFETY/WORK CONDITIONS o Vision to read written and published quality documents and to observe operations o Regularly walks, sits, and stands o Regularly works on a computer for approximately 6-8 hours per day o Frequently lifts, pushes/pulls, and carries up to 20 pounds o Must follow lab safety practices when working in freezer or with hazardous materials including use of personal protective equipment o Must be able to read and understand scientific and complex directions TRAVEL o Requires no travel OTHER DUTIES o Other duties as required Salary Description $25.00-$30.00 per hour

The Industry Field IT Specialist II is a critical technical contributor responsible for implementing and supporting bio Merieux middleware and instrument software solutions across varied customer environments. This mid-level field role requires solid experience with IT systems and a collaborative approach to ensure seamless integration with Laboratory Information Management Systems (LIMS) and secure connectivity. The specialist will lead system configuration, deploy remote support tools, and manage software updates and cybersecurity compliance. Success in this role demands proactive troubleshooting, strong communication skills, and the ability to juggle multiple customer-facing projects in a dynamic setting. Primary Duties Coordinates internal and external technical teams to successfully deliver IT implementation projects and solutions for customers. Conducts the setup and installation of software and middleware at customer sites or data centers, ensuring systems are properly networked and fully functional. Integrates company solutions with customer Laboratory Information Management Systems (LIMS) by managing communication, consulting technical resources, and performing the scope of work. Troubleshoots and resolves system issues both remotely and onsite to maintain optimal performance. Responds promptly to all field IT service requests, ensuring timely and effective resolution within assigned projects or regions. Collaborates with customers to identify system-related challenges, research solutions, and implement corrective actions. Maintains strong customer relationships by proactively addressing issues to ensure satisfaction and reliability. Provides customers with information about available systems, options, and consumables, and coordinate with sales teams to support ordering. Obtains and maintains CRM certification to support service investigations and documentation. Supports revenue growth by promoting value-added projects, products, and services. Manages Field IT projects by meeting milestones, deadlines, and requirements while keeping stakeholders informed of progress or changes. Completes detailed service reports and checklists for every customer interaction to accurately capture system, customer, or test-related issues. Provides on-site and remote technical assistance to internal customers (Sales, Field Applications, Field Service, Technical Support Center) via correspondence, phone and in person as appropriate to diagnose difficult connectivity problems as required. Provides field training and orientation for new hires as required in all areas of troubleshooting and installation of solutions as needed. Perform all work in compliance with company quality procedures and standards. Performs other duties as assigned. Education & Training Bachelor's Degree in computer networking, cybersecurity or related field required Experience Requirements 2+ years of professional related experience as it relates to: LIMS interfacing, networking support, servers, software applications, hardware, middleware, computers, and operating systems End-User support required; systems marketed by bio Merieux a plus. Industrial Microbiology or related field preferred Knowledge, Skills & Abilities Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy. Technical learning aptitude to quickly understand and acquire new technical knowledge and skills. Effective and efficient problem analysis that leads to high-quality decisions. Analyze data and make decisions/recommendations, using data to guide decision-making and provide suggestions for improvement. Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture. Planning objectives and strategies to achieve them within a set timeline Organizing work and resources efficiently to ensure smooth operations Troubleshooting issues to identify and resolve problems efficiently Demonstrates assertiveness and confidence in the face of a challenge Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives Effective Presentation Skills - including the ability to present technical data Written Communications - including the ability to communicate technical data in written form Effective verbal communication skills Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations. Working Conditions & Physical Requirements Ability to remain in stationary position, often standing, for prolonged periods. Ability to ascend/descend stairs, ladders, ramps, and the like. Ability to wear PPE correctly most of the day. Ability to adjust or move objects up to 50 pounds in all directions. Domestic Travel: 60% International Travel: 5% The estimated salary range for this role is between $89,500 - $111,100. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves #LI-US#biojobs Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected]. BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).

The salary range displayed represents the typical salary of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range. This position will remain open until filled. San Luis Valley Health is seeking part-time and full-time Support Technicians. As a Support Technician you will perform routine duties in supporting nursing staff and caring for hospitalized patients. What You'll Need: High School or GED Basic Life Support - American Heart Association required. Ability to effectively present information and respond to questions from groups of managers, patients, and the general public. What You'll Do: Answers call lights, bells, or intercom systems to determine patient needs. Bathes, dresses, and undresses patients. Changes bed linens. Services food trays, as needed. Assists with turns and repositions bedfast patients, alone or with assistance, to prevent bedsores. Records / reports fluid intake and output as directed. Cleans, stores, prepares, and issues supplies. Welcomes visitors in person or on the telephone, answering inquiries, relaying calls to patients; giving directions; referring inquiries to nursing and physician staff. Arranges discharges by notifying receiving facility and patient transporter service. Makes follow-up appointments. Follows transfer protocol and assists charge nurse with transfer coordination. Follows established procedures for arranging hospital admissions/discharges including time and department route or discharge disposition and time. Maintains unit operations by following policies and procedures; reporting needed changes. Maintains safe and clean working environment by complying with procedures, rules, and regulations, adhering to infection control policies and protocols. Creates charts and filing of paperwork. We Take Care of Our People As the largest employer in the San Luis Valley, we commit to providing our employees with quality and affordable benefits to complement a fulfilling work experience and help balance life experiences and needs. To show our appreciation of your hard work, we offer a competitive and comprehensive total benefits package, including: Full medical, dental and vision plans to suit the needs of you and your family, with low-cost copays and deductibles, all without high out-of-pocket expenses. Enjoy a generous amount of Paid Time Off and Sick Leave in your first year with accruals starting on your first day! Start saving with Retirement plans available from day one, providing up to 5% employer match after one year of employment. Free life and disability insurance benefits for full-time employees with the opportunity to purchase additional coverage at low costs. Add to your benefit package with a variety of voluntary benefits such as identity theft protection, medical and dependent care flexible spending accounts and more. Take care of yourself with our free on-site 24-hour employee health center, and discounts to a selection of local fitness/recreational centers. Keep learning by utilizing our education program benefits to foster your growth and development. Give back to the community with multiple opportunities throughout the year to volunteer with our own non-profit SLV Health Foundation and other SLV- and community-sponsored events. Discounts on cell-phone plans, ski/snowboard lift tickets, Dell computers, local pools, Adams State University functions and more! Your family is our family so our employees and their family members have access to our employee support services, including up to four free counseling sessions to assist with work/life solutions. Like to learn more? Click here for more information on our employee benefits program!

Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Responsibilities • Practice and promote the recovery model of treatment, including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness by assisting consumers with self-directed recovery using recovery tools such as WRAP. • Model and support consumers in personal responsibility, self-advocacy, and hopefulness with professional and caring attitudes. • Provide consumer-driven services as identified in treatment/recovery/safety plans, maintaining at least 65% productivity. • Facilitate referral, linkage, and advocacy to community resources, including natural supports and external services to promote independence. • Promote positive interactions within Chestnut and with the community to sustain a favorable program reputation. • Complete required data entry and paperwork timely and accurately, including progress notes within 48 hours and thorough shift reports. • Attend meetings, consumer staffings, program development activities, and support team members as needed. • Provide basic first aid to consumers as needed using Universal Precautions. • Handle incoming calls, messages, mail distribution, and video surveillance to resolve inquiries. • Collaborate with staff and tenants to ensure a safe and sanitary living environment. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. Evening, overnight, and weekend shifts are eligible for a shift differential. Current Openings: Women's Residental Unit Sun and Monday 7a to 330p Sat and Sun 3p to 1130p Men's Residential Unit Every Sat 7 am to 330p Sat and Sun 3p to 1130p Sat and Sun 7a to 330p Qualifications • Must be at least 21 years of age with a high school diploma or equivalent. • Demonstrated skills in human services and experience working with adults in related services. • Ability to work constructively within an organizational structure and accept supervision. • Personal recovery experience and willingness to appropriately discuss one's own recovery journey. • Valid driver's license, private automobile insurance, and insurability (when applicable). • Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR). Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Chestnut Health Systems is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. Responsibilities * Practice and promote the recovery model of treatment, including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness by assisting consumers with self-directed recovery using recovery tools such as WRAP.• Model and support consumers in personal responsibility, self-advocacy, and hopefulness with professional and caring attitudes.• Provide consumer-driven services as identified in treatment/recovery/safety plans, maintaining at least 65% productivity.• Facilitate referral, linkage, and advocacy to community resources, including natural supports and external services to promote independence.• Promote positive interactions within Chestnut and with the community to sustain a favorable program reputation.• Complete required data entry and paperwork timely and accurately, including progress notes within 48 hours and thorough shift reports.• Attend meetings, consumer staffings, program development activities, and support team members as needed.• Provide basic first aid to consumers as needed using Universal Precautions.• Handle incoming calls, messages, mail distribution, and video surveillance to resolve inquiries.• Collaborate with staff and tenants to ensure a safe and sanitary living environment. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. Evening, overnight, and weekend shifts are eligible for a shift differential. Current Openings: Women's Residental Unit Sun and Monday 7a to 330p Sat and Sun 3p to 1130p Men's Residential Unit Every Sat 7 am to 330p Sat and Sun 3p to 1130p Sat and Sun 7a to 330p Qualifications * Must be at least 21 years of age with a high school diploma or equivalent.• Demonstrated skills in human services and experience working with adults in related services.• Ability to work constructively within an organizational structure and accept supervision.• Personal recovery experience and willingness to appropriately discuss one's own recovery journey.• Valid driver's license, private automobile insurance, and insurability (when applicable).• Basic computer skills including MS Word, Excel, Outlook, Adobe Acrobat, and electronic medical records (EMR). Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits!EOE - Minorities/Females/Veterans/Disabled.Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Share your recovery journey for the benefit of others. Experience the satisfaction of helping to facilitate self-directed recovery. This part-time position will work every Saturday and Sunday from 7:00am to 3:30pm in the Men's Residential Unit program in Maryville, IL. Evening, overnight, and weekend shifts are eligible for a shift differential. Responsibilities Provide consumer-driven services. Model traits such as personal responsibility, self-advocacy, and hopefulness. Refer and link consumers to community resources. Attend meetings and consumer staffings and help to develop programs. With co-workers, supervisor, facility staff members and consumers, ensure a safe and sanitary living environment. Answer calls and messages, receive and distribute mail, and observe video surveillance equipment where applicable. Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness. Qualifications Must be at least 21 years old. Must possess a minimum high school diploma or equivalent. Personal experience with recovery process and willingness to discuss it as appropriate. Demonstrated skills in human services and in services to adults. Demonstrated ability to work within organizational structure. Ability to accept supervision. Demonstrated ability to work constructively with consumers, treatment resources, and the community. Valid driver's license, private auto insurance, and be insurable. Basic computer skills including MS Office 365, Adobe Acrobat, and an electronic medical record. Are you intrigued by this job but don't meet every single requirement? Research shows that women and people of color are less likely to apply for jobs when that's the case. Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! You might be just the right candidate for another role. We'd love to explore the possibilities with you! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $17.00 - $18.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. Check out additional benefits here!

Latham Internal Medicine is hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care. Hours are Monday-Friday 8-5 The main responsibilities of the Patient Support Technician are answering phones, completing prior authorizations, referrals and sending tasks to the nursing staff. Other responsibilities include: Greet patients in friendly and professional manner and complete check-in/check-out process. Process incoming telephone calls/messages based on office policy and procedure. Schedule appointments for patients, following office protocols for access to care. Schedule all follow up appointments as directed by the providers or as indicated on encounter forms. Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider. Prepare charts for future appointments by following office policy and procedure. Maintain timely patient flow. If you are interested in this opportunity and have the desired qualifications, please Apply Now! Compensation: $19.00 - $25.00 per hour CCP salary ranges are designed to be competitive with room for professional and financial growth. Individual compensation is based on several factors unique to each candidate, such as work experience, qualifications, and skills. Some roles may also be eligible for overtime pay. CCP's compensation packages go far beyond just salary. The company offers a comprehensive total rewards package that includes medical, dental, vision and life insurances, paid holidays, paid time off, retirement plan, and much more in a business casual environment! We welcome candidates who will bring diverse intellectual, gender and ethnic perspectives to Community Care Physicians. Community Care Physicians is an Equal Opportunity Employer.

Navajo Preference Employment Act In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act. Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference. Overview POSITION SUMMARY This position provides assistance in transport, durable medical equipment (processing, ordering, insurance, and arrange delivery), and clerical duties of processing Care Coordination workflow. Assists the Transport and Durable Medical Equipment, Prosthetics, Orthotics, and Supplies (DMEPOS) program, to ensure compliance with program objectives. Assists program staff to ensure program is in compliance with all applicable Medicare, DME, and accreditation guidelines. Incumbent assists with updating electronic health record (Allscripts), patient registration database, statistics, obtaining resource information, relay information amongst case managers/social workers and provides a high level of customer service. Additionally, this position will assist with high level administrative support to include word processing, excel, power point, statistics, purchase ordering, filing, financial record keeping, coordination of meetings, meetings minutes and conferences, obtaining supplies, direct mailings, office organization, front desk and all other assigned responsibilities. Timely delivery of DME, assist with budget development and management. Qualifications NECESSARY QUALIFICATIONS Education: Must have a high school diploma or GED Experience: Six-months working in a fast-paced office environment with demonstrated ability to manage and prioritize multiple tasks and demands to meet deadlines and proficiency in typing with accurate spelling and grammar Certification: Must have and maintain a current valid Basic Life Support (BLS) certification from the American Heart Association. If none, obtain within ninety (90) days of hire Other Skills and Abilities: A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate achievement in each one of the following areas: * Must have excellent customer service and telephone communication skills * Proficient knowledge and ability to use computer software * Positive communication and working relationships with others * Possession of high ethical standards and no history of complaints * Reliable and dependable; reports to work as scheduled without excessive absences * Ability to handle sensitive and confidential information * Ability to work independently with minimal to no supervision * Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job * Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job * Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job * Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading or incomplete information, as determined by TCRHCC. MENTAL AND PHYSICAL EFFORT The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to individuals with disabilities to perform the essential functions. Physical: Work is mostly sedentary, with frequent sitting, walking, standing and occasional bending while interviewing patients and preparing the appropriate paperwork for treatment of a patient. May require lifting boxes containing files or patient education material weighing up to 10 lbs. Must also be able to push and pull up to 10lbs occasionally. Sensory requirements for position include prolonged near and color vision, depth perception and prolonged telephone use. Must also have ability for frequently seeing fine details, depth perception, hearing normal speech, and hearing overhead pages. Work involves use of both hands in prolonged simple and firm grasping and prolonged use of keyboard. Mental: Must be able to effectively communicate to the patient what specific information is needed, the reason for requesting such information, and able to ascertain that it is accurate as possible. Consequences of obtaining inaccurate information may delay necessary medical treatment, delay the billing process, and cause unnecessary frustration and problems. Must also have ability to continuously cope with high levels of stress, concentrate, handle a high degree of flexibility, handle multiple priorities in stressful situation, demonstrate high degree of patience, work in areas that are close and crowded, and frequently work alone. Must also be able to occasionally make decisions under high pressure and cope with anger/fear/hostility of others in a calm way. Environmental: May frequently be exposed to chemical agents, extremes in temperature of humidity, occasional exposure to infectious diseases, dust, fumes, gases, hazardous or moving equipment, and loud noises. Responsibilities ESSENTIAL FUNCTIONS: * Participates in daily huddles to determine which patients are coming into the clinic and identifies any gaps in care that need to be addressed during their visit, such as follow-up on open DME orders, transport referrals, and checking in patients. * Assists as program support to ensure proper processes are being met to meet Joint Commission requirements. * Customer Service: Greets visitors, patients, families, staff and physicians; uses appropriate professional courtesy for all telephone interactions. Initially assists and will increase autonomy of addressing customer service interaction as job experience progresses. * Understands compliance with Medicare rules for DMEPOS programs and assures that all documentation is completed in a fashion to remain compliant. Assures that DMEPOS issuing practices are in compliance with Medicare and are consistently applied for all patients receiving DMEPOS from the program. Remains current with changes in the Medicare DMEPOS program, and assists with program to maintain compliance. * Screen patient face sheets for Purchased Referred Care (PRC) eligibility criteria and refer patient to alternate resources as necessary. * Assists with the daily activities of client transportation, referred diagnostic testing and referral appointment scheduling as deemed appropriate by TCRHCC medical providers. * Coordinates scheduling and referral management, health records maintenance, and retrieving patient data from automated systems and the EHR. * Stays informed of various clinical and hospital services, including appointment and referral systems and points of contact, to avoid unnecessary delay and confusion for patients. * Completes assigned special projects independently by analyzing, researching, troubleshooting, and resolving issues as they arise. * Documents accurately and timely all interventions and necessary patient related activities; in the electronic health record (Allscripts). All documentation shall be done in real time. * Works collaboratively with team members; promotes collaborative relationships with community and referral resources. Screen patient face sheets for PRC eligibility criteria and refer patient to alternate resources as necessary. * Assists in directing customers to Care Coordination resources and policy/procedures. Communicates with patients, providers, constituents, outside agencies, etc. responding to questions and/or other assistance in compliance with Health Insurance Portability and Accountability Act (HIPAA) law. Ensures compliance with all Hospital, Nursing, and Human Resource policy and procedure. * Assists with the transport or escort of clients by local, interstate, intrastate travel via ambulance, chartered airlines, air ambulance or helicopters. Prepare transport as required in accordance with the inpatient units, providers, case managers and/or house supervisor. Completes transport arrangements based on emergency, scheduled admission/discharge or appointment. Coordinating with case management on the needs of the client. Case management will consult with provider for all issues. Coordinates transport by ensuring safety and timely schedules of the different types of flights required, i.e. helicopter, ground ambulance, etc. Noncompliance may result in duplication of transport costs, delayed care or loss of critical time by medical staff. * Uses information technology to manage internal and external referrals ensuring there are no duplicates, releases holds, schedules appointments, completes referrals timely, and supports performance improvement activities and patient preferences regarding access to care. * Manages specific clinic scheduling guidelines, creates and maintains program schedules in the EHR, and maintains the appointment wait list. * Completes requisitions and ordering to ensure the clinic is stocked with appropriate forms and supplies. * Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield. * Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates) * Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction. * Completes all patient care documentation in the electronic health record entries accurately and in real-time. * Participates in departmental workflow and or testing teams as related to electronic health record or other project initiatives * Performs other duties as assigned.

Navajo Preference Employment Act In accordance with Navajo Nation and federal law, TCRHCC has implemented an Affirmative Action Plan pursuant to the Navajo Preference in Employment Act. Pursuant to this Plan and corresponding TCRHCC Policy, applicants who meet the necessary qualifications for this position and (1) are enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe will be given preference in hiring and employment for this position, (2) are legally married to enrolled members of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe and meet residency requirements will be given secondary preference, and (3) are enrolled members of other federally-recognized American Indian Tribes will be given tertiary preference. Overview POSITION SUMMARY The Client Services Technician is part of a highly functioning care team who helps connect patients to resources and team members to promote the continuity of care and enhanced care coordination. All efforts are focused on practice transformation to support the patient-centered care model. While following established clinic protocols, responsibilities include; educating patients of the care team and how they can improve their access to care; confirmation of appointments and providing upcoming patient appointment reminders; answering patient questions to connect them to those who can help; identifying and carrying out clinical support duties associated with patient care services and administrative provider support. Uses tact and respect to communicate with patients and families during times of emotional and physical stress and collaborates with various departments to expedite patient services and improve patient satisfaction. This position requires the ability to work under conditions of frequent interruptions and willingness to work a flexible schedule. Qualifications NECESSARY QUALIFICATIONS Education: Must have a high school diploma or GED Experience: Six (6) months working in a fast-paced office environment with demonstrated ability to manage and prioritize multiple tasks and demands to meet deadlines and proficiency in typing with accurate spelling and grammar Certification: Basic Life Support (BLS) from the American Heart Association (AHA), must obtain within ninety (90) days of hire Other Skills and Abilities: A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers. All employment references must address and indicate achievement in each one of the following areas: * Must have excellent customer service and telephone communication skills * Proficient knowledge and ability to use computer software * Positive communication and working relationships with others * Possession of high ethical standards and no history of complaints * Reliable and dependable; reports to work as scheduled without excessive absences * Ability to handle sensitive and confidential information * Ability to work independently with minimal to no supervision * Completion of and above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job * Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job * Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job * Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC. MENTAL AND PHYSICAL EFFORT The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to individuals with disabilities to perform the essential functions. Physical: Incumbent must be able to maintain balance and sit for prolonged period of time while interviewing patients and preparing the appropriate paperwork for treatment of a patient. Must be able to frequently bend, climb, and reach. Must occasionally stand, walk, kneel and twist. Incumbent must have the ability to occasionally lift, push, and pull up to 10lbs.Sensory requirements for position include prolonged ability for near vison, color vision, depth perception, seeing fine details, hearing normal speech, hearing overhead pages, and telephone use. Must also have ability for frequent far vision. Incumbent must have ability of both hand manipulation in prolonged simple grasping, firm grasping, fine manipulation, and use of keyboards. Mental: Must be able to effectively communicate to the patient what specific information is needed, the reason for requesting such information, and able to ascertain that it is accurate as possible. Consequences of obtaining inaccurate information may delay necessary medical treatment, delay the billing process, and cause unnecessary frustration and problems. Incumbent must have prolonged ability to cope with high level of stress, make decisions under high pressure, cope with anger/fear/hostility of others in a calm way, manage altercations, concentrate, handle a high degree of flexibility, handle multiple priorities in stressful situation, demonstrate high degree of patience, and work in areas that are close and crowded. Must have ability to occasionally work alone and adapt to shift work. Must occasionally accept a flexible schedule to meet unit needs. Environmental: Incumbent may be exposed to infectious diseases, dust, fumes, and gases for a prolonged period of time. May occasionally be exposed to chemical agents and loud noises. Responsibilities ESSENTIAL FUNCTIONS: * Participates in daily huddles to determine which patients are coming into the clinic and identifies any gaps in care that need to be addressed during their visit, such as follow-up on open care referrals, test results, and recent visits to health care facilities outside of TCRHCC. * Serves as the clinic's electronic health record (EHR) super user and works with software systems for clinical, medical, dental, laboratory, pharmacy and other healthcare office systems and provides training and orientation for new team members. * Coordinates scheduling and referral management, health records maintenance, and retrieving patient data from automated systems and the EHR. * In partnership with other healthcare team members assists in the empanelment process by assigning patients to a primary care provider (PCP) and ensures appointments are scheduled with the patient's assigned PCP prior to other care team providers. * Oversees the coordination of documents outlining capabilities of the providers at the practice site, including procedures each provider performs, and tracks patient panels that clearly identified which providers have the capability of taking new patients. * Oversees clinic access to the Health Information Exchange (HIE) and retrieves pertinent health care information and results for providers prior to the patient's appointment. * Stays informed of various clinical and hospital services, including appointment and referral systems and points of contact, to avoid unnecessary delay and confusion for patients. * Completes assigned special projects independently by analyzing, researching, troubleshooting, and resolving issues as they arise. * Uses information technology to manage internal and external referrals ensuring there are no duplicates, releases holds, schedules appointments, completes referrals timely, and supports performance improvement activities and patient preferences regarding access to care. * Manages specific clinic scheduling guidelines, creates and maintains provider clinic schedules in the EHR, and maintains the appointment wait list. * Assist with other programs such as the Meds in Hand Program, pharmacy pick-up list, and applicable work lists; and schedules and arranges conference and video calls as requested. * Completes requisitions and ordering to ensure the clinic is stocked with appropriate forms and supplies. * Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield. * Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates) * Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee and external customer satisfaction. * Completes all patient care documentation in the electronic health record entries accurately and in real-time. * Participates in departmental workflow and or testing teams as related to electronic health record or other project initiatives * Ensure proper PPE is worn at all times while on duty including but not limited to, face mask, gloves, gown, isolation gown, NIOSH-approved N95 filtering facepiece respirator or higher, if available), and eye or face shield. * Complete all donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (see CDC website for most current updates) * Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction. * Performs other duties as assigned.