Patient Access Representative jobs at BayMark Health Services

Hours: 8:30AM - 5PM Days: Monday - Friday Primary function is to accurately schedule patients for outpatient procedures. Pre-register patients by entering information into computer accurately and in a professional and courteous manner.

Hours: 8AM - 4:30PM Days: Monday - Friday Under the direct supervision of the Practice Manager, the Scheduling Specialist verifies demographic and financial information. Seeks to help patients understand their financial responsibilities, giving the estimated out-of-pocket responsibilities and payment options; at all times providing first-class service to set the tone for the patient's journey of care as well as educate and manage the financial expectations for the patient prior to surgery or procedure. Schedules the patient with the appropriate facilities and contacts pre-admission testing. Provides information to the patient regarding when and where to report to Vitruvian Health. Makes appointments in response to any recalls on procedures.

UNM Medical Group, Inc. is hiring for a Clinic Registration Specialist to join our Clinical Operations Group. This opportunity is a full-time day shift opening located in Albuquerque, New Mexico. This opportunity is a REMOTE, full-time and day shift opening located in New Mexico. * This is a work from home position that requires the selected candidate to have a permanent address and live in New Mexico or be willing to relocate to New Mexico* * This position is remote, however the selected candidate would need to be available to come into the office in Albuquerque, New Mexico if they experience network or laptop issues* The ideal candidate will have experience partnering with clinical check-in and registration staff to verify insurance, register patients, and obtain prior authorizations. This key position ensures patients services are billed and paid correctly. Minimum $41,305 - Midpoint $51,621* * Salary is determined based on years of total relevant experience. * Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. Summary Under general supervision, serves as a liaison between UNMMG and its stand-alone satellite clinics in the coordination of frontline services. Works in collaboration with Practice Management Specialists in coordinating and providing frontline training to new hires. Assists by providing guidance and support to clinic staff in areas of scheduling, registration, pre-registration, insurance verification and prior authorization. Minimum Job Requirements of a Clinic Registration Specialist: High school diploma or GED with at least 2 years of directly related experience acquired working in a medical environment. Verification of education and licensure (if applicable) will be required if selected for hire. Duties and Responsibilities of a Clinic Registration Specialist: * In collaboration with Practice Management Specialists, serves as a point-of-contact for frontline inquiries. Develop a relationship with UNM Medical Group, Inc. (UNMMG) clinic staff by directing the day-today activities of registration, scheduling, order processing, insurance verification, and prior authorizations. * Work closely with Practice Management Specialists to develop and maintain Frontline Resource Manual. * Conduct Frontline Training for processes to include: Registration, Financial/Cash Management, Billing, Prior Authorizations, Scheduling, Mail/Courier process, End of day processes, computer programs- IDX and Cerner. * Obtain Healthxnet access for employees who will need to verify insurance eligibility. * Maintain ongoing communication and dialog with UNMMG frontline staff and notify of any insurance notifications or changes to contracted/non-contracted insurance companies. * Communicates all Payer Alerts, from Office of Clinical Contracting, with all UNMMG clinics. * Responsible for coordinating and processing all referrals and prior authorization enter into Power Chart. Interface with insurance companies to obtain prior authorizations; may coordinate multiple authorizations and coverage; compiles medical documentation necessary to ensure prior authorization is obtained; updates computer systems to ensure final prior authorization is documented in UNMMG computer systems. * Maintain record keeping and filing systems; gathers, enters, and updates required data. * Serves as backup support for clinic Pre-Registration as assigned. * Work with Practice Management Specialists in Process Development. Why Join UNM Medical Group, Inc.? Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone. Benefits: * Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package. * Insurance Coverage: Includes medical, dental, vision, and life insurance. * Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees. Apply to our Clinic Registration Specialist opportunity with UNM Medical Group, Inc. and a recruiter will contact you shortly!

JOB TITLE: Patient Engagement Specialist DEPARTMENT: Quality REPORTS TO: Director of Population Health FLSA STATUS: Exempt REVISION DATES: 01/29/19 The Patient Engagement Specialist supports and participates in the Patient Centered Medical Home (PCMH) concepts of care coordination and team-based care. The Patient Engagement Specialist will assess, plan, implement, coordinate, monitor, and evaluate healthcare options and services with the goal of increasing the likelihood of improvement to the health status of identified populations across the practice. In addition, this job is responsible for stratifying patient populations, applying the appropriate engagement tactics to support the stratified population to close care gaps, promote wellness screenings, ultimately minimizing potential health risks. KEY RESPONSIBILITIES Collect data on quality metrics and track as required for improvement efforts the assigned patient population listed below: Hypertension Diabetes Asthma Pediatrics Behavioral Health Women's Health HIV Dental Participate in process/quality improvement initiatives to achieve targets as defined by organizational goals and objectives Directs outreach to targeted patients with the goal of meeting identified goals and targets for the stratified population Track activities, outreach efforts, and care results and tracks in appropriate database Makes multiple attempts to reach patients in specific patient populations and sets goals within scope of the engagement process Creates and cultivates relationships in specific patient populations Gathers and manages quantitative and qualitative patient data using Electronic Health Records, population registries, and evidenced-based assessment tools Provide data management, coordination, and patient outreach as needed for specific target patient populations Use internal and external resources (such as claims, Managed Care Organization patient registries, referrals, and pharmacy data) to identify accurate, successful modes of communication with unreachable or hard-to-reach members Respond to inquiries from the practice regarding outcomes of outreach calls to patients Identify, document, and mitigates patient barriers to improved outcomes Prepares and submits reports on the progress of engagement efforts as directed Other duties as required JOBS THIS POSITION DIRECTLY SUPERVISES If no supervisory duties, leave blank. POSITION REQUIREMENTS Education: Bachelor's degree preferred Experience: One to two years working in a healthcare setting and working with the underserved Working knowledge of basic medical terms Knowledge of and use Microsoft Word and Microsoft Excel Proficient in data management and reporting Licenses or Certifications: Certified Medical Assistant (CMA) certification Mental Requirements Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically. Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables. X Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention. Physical Requirements Activity Approximate % of Time Comments Sitting 50% At phone/desk/computer a great deal of time. Standing 25% Talking to patients and doctors Walking 25% Walking through the clinic to engage patients in waiting room, treatment rooms, etc… Walking to engage with the various care teams in the clinic 100% Approximate percentage of time spent lifting, pulling and/or pushing: 5% Maximum number of pounds required (with or without assistance): 30 lbs. Types of objects the incumbent is required to lift/pull/push. Machines and Equipment Used: Machines, Equipment, Tools Approximate % of Time Degree of Hand:Eye Coordination Required 1. Computer Varies Normal 2. Telephone Varies Normal 3. Photocopier, fax machine Varies Normal Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: Between 5% - 30%, depending on specific work assignment. Working Conditions Typical office environment on day-to-day basis; regular exposure patients or family members that may be emotionally unstable; exposure to patients with infectious disease or contagious illness

00168689 Employment Type: Full Time Shift: Day Shift Details: 0900-1730 Monday-Friday. Standard Hours: 40.00 Department Name: Radiology - Pathways Schedulin Location Details: Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us. Job Summary Performs radiology appointment scheduling for all outpatient exams. Communicates all exam preparation, exam protocol, and procedure information to patients, physicians, or office staff. Obtains and distributes clinical documentation, patient history and compliance documents coordinated with procedure. Essential Functions Schedules outpatient procedures for services and obtains complete information as required for pre-certification, authorization, and referral. Reschedules appointments when necessary. Coordinates various imaging procedures to eliminate exam conflicts with multiple type studies. Performs medical necessity checks using ICD-9 diagnosis codes and radiology procedures for payor requirements. Communicates proper exam preparation for all services at time of scheduling. Submits images to Radiologists for biopsy determination, coordinating the scheduling with appropriate departments once determination is made. Assists with lab screenings and alert offices of lab needs. Maintains the storage, retrieval and distribution of outpatient radiology written orders and clinical information. Physical Requirements Works in a fast-paced office environment. Requires the ability to concentrate on moderate detail with constant interruption. Continuous telephone use. The ability to sit in one place for extended periods of time required. Walking, standing, sitting, reaching and lifting up to 25 lbs required. Education, Experience and Certifications High School Diploma or GED required. Previous radiology or scheduling experience required. Completion of medical terminology courses required if no scheduling experience. PC computer experience required. Excellent verbal and written communication skills required. At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Atrium Health is an EOE/AA Employer

00104574 Employment Type: Full Time Shift: Day Shift Details: 0900-1730 Monday-Friday. Standard Hours: 40.00 Department Name: Radiology - Pathways Schedulin Location Details: Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us. Job Summary Performs radiology appointment scheduling for all outpatient exams. Communicates all exam preparation, exam protocol, and procedure information to patients, physicians, or office staff. Obtains and distributes clinical documentation, patient history and compliance documents coordinated with procedure. Essential Functions Schedules outpatient procedures for services and obtains complete information as required for pre-certification, authorization, and referral. Reschedules appointments when necessary. Coordinates various imaging procedures to eliminate exam conflicts with multiple type studies. Performs medical necessity checks using ICD-9 diagnosis codes and radiology procedures for payor requirements. Communicates proper exam preparation for all services at time of scheduling. Submits images to Radiologists for biopsy determination, coordinating the scheduling with appropriate departments once determination is made. Assists with lab screenings and alert offices of lab needs. Maintains the storage, retrieval and distribution of outpatient radiology written orders and clinical information. Physical Requirements Works in a fast-paced office environment. Requires the ability to concentrate on moderate detail with constant interruption. Continuous telephone use. The ability to sit in one place for extended periods of time required. Walking, standing, sitting, reaching and lifting up to 25 lbs required. Education, Experience and Certifications High School Diploma or GED required. Previous radiology or scheduling experience required. Completion of medical terminology courses required if no scheduling experience. PC computer experience required. Excellent verbal and written communication skills required. At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Atrium Health is an EOE/AA Employer

Back to Search Results Care Coordinator Auth Scheduling Specialist GCMG Morehead Medical Charlotte, NC, United States Shift: 1st Job Type: Regular Share: mail

This posting is for multiple positions. Events generally occur between 7:30AM and 5:30PM, Monday to Friday. May be subject to hours/shifts running after 5PM. Standardized Patients (SP) support Osteopathic Medical Education by playing the role of "patient actors", who create a realistic scenario from which students can learn. A Standardized Patient will be assigned a role and patient profile, be provided training, and then portray the role to students in a simulated clinical setting or classroom. Standardized Patient scenarios include but are not limited to the SP providing a scripted clinical history, having a basic non-invasive physical exam performed upon them, and/or portraying a simulated illness. Costumes and makeup may be used to enhance the simulated effect. Standardized Patients engage non-verbal communication skills so clinical learners can experience the emotions, body language, and communication skills they might encounter in a clinical environment. All healthcare information in the scenarios is simulated. No invasive procedures or invasive exams will be required during Standardized Patient Encounters. The ideal candidate will have an interest in training the next generation of health care providers and participating in active learning scenarios. Standardized Patients may also participate in some clinical skills training and/or classroom functions. During events in the Osteopathic Principles and Practice Laboratory session, SPs will serve as demonstration models for osteopathic manipulative techniques (OMT).The following technique modalities are expected to be performed on the SPs: balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, still, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course. balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, Still technique, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course Responsibilities Commit to attending the required paid training sessions and putting best effort into learning and portraying simulated scenarios. Commit to attending and working at least 2 events per semester. Embody a simulated patient, learn a simulated clinical case, and accurately portray the scenario for classroom and exam sessions. Communicate with the Standardized Patient program of any personal reasons or concerns that would preclude the Standardized Patient from undertaking a role. Follow and abide by Baptist Health Sciences University and state health and safety regulations. Participate as a body model for Osteopathic Principles and Practice (OPP) or ultrasound laboratory sessions. Requirements, Preferences and Experience High school diploma or GED Must be at least 18 years of age. Able to realistically and consistently portray a simulated scenario repeatedly across a long time frame. Comfortable portraying possibly challenging scenarios (such as emotional scenarios, tough diagnoses, etc).

UNM Medical Group, Inc is seeking an Full-time Patient Services Coordinator to work in our Cancer Center Scheduling Area. Minimum $36,399 - Midpoint $44,754* *Salary is determined based on years of total relevant experience. *Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. This position is responsible for handling all the scheduling needs for Cancer Center patients to include processing observation orders to include lab and diagnostics, arriving patients and queuing clinical staff to begin triage. This position is critical to the overall success of the department by meeting established job requirements and performance goals in a very demanding and high producing clinic environment all while addressing and meetings the needs of the patients and/or physician s. Summary Under limited supervision, performs a wide variety of administrative support functions at assigned UNMMG Ambulatory Clinic including but not limited direct service to patients either by phone or in person by scheduling appointments, receptionist duties, verifying demographic and insurance information, obtaining referral and prior authorizations with insurance carriers. Assist with concerns and complaints and serving as a liaison as needed with physicians, other providers and insurance companies. Minimum Job Requirements of a Patient Services Coordinator: High school diploma or GED. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire. About UNM Medical Group, Inc Patient Services Coordinator at UNM Cancer Center: UNM Medical Group (UNMMG) is currently seeking an Ambulatory Patient Service Coordinator for the UNM Cancer Center to work in one of the functional areas within the Patient Services Department. The functional areas are; New Patient Referral Processing, Insurance Verification, Patient Check-In and Registration, Scheduling, Medical Records, Radiation Oncology Frontline and PBX Operators. The position will provide direct services to patients either by phone or in person by processing new patient referrals, verifying insurance coverage and benefits, frontline registrar for Medical or Radiation Oncology, appointment scheduling, medical records or as a PBX Operator. In addition the position serves as a liaison as needed with physicians, other providers and insurance companies. This position will be located at the University of New Mexico Comprehensive Cancer Center (UNMCCC). The UNM Comprehensive Cancer Center (UNMCCC) is a statewide provider of cancer care and is influential in the cancer field throughout New Mexico and the nation. It is the only academic healthcare facility dedicated to both cancer research and patient care and is also the only Cancer Center in New Mexico designated by the National Cancer Institute (NCI), and one of just sixty-six (66) premier NCI-designated centers nationwide. Duties and Responsibilities of a Patient Services Coordinator: RECEPTION: Responsible for clinic receptionist duties including but not limited to: answer incoming phones, patient check in/out, coordinate and facilitate accurate patient appointment scheduling through electronic and/or manual systems, schedule follow-up appointments as ordered by providers, update and ensure accurate patient schedules and appointments in UNMMG computer systems. REGISTRATION: Responsible for registration duties including but not limited to: obtaining copy of insurance card, verifying accuracy of patient demographics and insurance information; updating and ensuring accurate information into UNMMG computer systems. FINANCIAL / CASH MANAGEMENT: Responsible for collecting co-pays, collecting upfront payments as well as self-pay down payments; generating patient receipts; referral of patients to financial counseling for funding options, if necessary. Responsible for daily cash reconciliation of cash collections and receipts; following UNMMG established cash management policies and procedures. BILLING: Responsible for generating charge document and other billing paperwork at time of patient s clinic visit to ensure proper billing information is obtained and documented including but not limited to completion of paperwork by provider, written documentation on clinic log, DX and CPT code selection by provider on charge document, prompt submission to UNMMG centralized charge entry. PRIOR AUTHORIZATION: Responsible for coordinating and processing all referrals and prior authorizations. Interface with insurance companies to verify coverage and obtain prior authorizations; may coordinate multiple authorizations and coverage; compiles medical documentation necessary to ensure prior authorization is obtained; updates computer systems to ensure final prior authorization is documented in UNMMG computer systems. Maintain ongoing communications and dialog with the centralized UNMMG Practice Coordinator to address staffing issues, ongoing training and support as well as to address problems or issues related to clinic front-end processes and operations. Maintains record keeping and filing systems; gathers, enters and updates data as required. Serves as backup support for other administrative personnel as required; cross trains with other personnel for all administrative, customer service and clerical functions. Why Join UNM Medical Group, Inc.? Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone. Benefits: Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package. Insurance Coverage: Includes medical, dental, vision, and life insurance. Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.

UNM Medical Group, Inc. (UNMMG) is currently seeking an Patient Service Coordinator for the UNM Cancer Center - Patient Access Patient Registration/Check-In Services. Minimum $36,399 - Midpoint $44,754* * Salary is determined based on years of total relevant experience. * Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. This position will report to the Supervisor of Registration/Check-In Services within the Patient Services Department. The Patient Services Coordinator is responsible for all requirements within the Centralized Registration/Check-In team. The responsibilities include patient reminder phone calls, checking the patient in for appointments, conducting a full registration, verifying insurance, collection of co-pay/self-pay payments and etc. This position is critical to the overall success of the department by meeting established job requirements and performance goals in a very demanding and high producing clinic environment all while addressing and meeting the needs of the patients and/or physicians. This position will be located at the University of New Mexico Comprehensive Cancer Center (UNMCCC). Summary * Provides administrative support at a UNMMG Ambulatory Clinic, including scheduling appointments, receptionist duties, and verifying demographic and insurance information. * Handles referrals and prior authorizations with insurance carriers. * Assists with patient concerns and complaints, serving as a liaison with physicians and other providers. Minimum Job Requirements of a Patient Services Coordinator: High school diploma or GED. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire. About the UNM Cancer Center: Join the University of New Mexico Comprehensive Cancer Center's dynamic team where innovation, patient safety, and top-notch care come first. As New Mexico's only National Cancer Institute-designated center, UNMCCC is a leader in cancer research and treatment, with over 15,800 patients served annually. This is your chance to make a real impact in a growing facility thats shaping the future of cancer care across the state and beyond! Why Join UNM Medical Group, Inc.? Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone. Benefits: * Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package. * Insurance Coverage: Includes medical, dental, vision, and life insurance. * Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.

The UNM Medical Group, Inc. is seeking an Full-time Patient Services Coordinator to work in our Division of Dental Services Residency Clinic. This candidate must be an excellent communicator with a desire to be part of a great team! MUST HAVE DENTAL OR MEDICAL FRONT DESK EXPERIENCE Minimum $36,399 - Midpoint $44,754* * Salary is determined based on years of total relevant experience. * Salary is based on 1.0 FTE (full time equivalent) or 40 hours per week. Less than 40 hours/week will be prorated and adjusted to the appropriate FTE. The work schedule is Monday - Friday. The is seeking a highly motivated individual to work as a Patient Services Coordinator in our . Under limited supervision, performs a wide variety of administrative support functions at UNMMG Ambulatory Dental Clinics including but not limited to, direct service to patients either by phone or in person by scheduling appointments, receptionist duties, verifying demographics and insurance information, obtaining referral and prior authorizations with insurance carriers. Assist with concerns and complaints and serving as a liaison as needed with Dentists, Physicians, other providers, and insurance companies. Balancing daily reports, deposits, and money bags. The successful candidate must have the ability to work effectively and efficiently in a large dental clinic setting, working with many residents and other staff members. Summary: * Performs a variety of administrative support functions at a UNMMG Ambulatory Clinic, including scheduling appointments, receptionist duties, and verifying demographic and insurance information. * Manages referrals and prior authorizations with insurance carriers, ensuring smooth patient service. * Assists with patient concerns and complaints, acting as a liaison between patients, physicians, and other providers. Minimum Job Requirements for an Ambulatory Patient Services Coordinator: High school diploma or GED. Completed degree(s) from an accredited institution that are above the minimum education requirements may be substituted for experience on a year for year basis. Verification of education and licensure (if applicable) will be required if selected for hire. * Preferred: 2 years of Dental front desk experience Why Join UNM Medical Group, Inc.? Since our creation in 2007, our dynamic organization has continued to grow and form strong partnerships within the UNM Health system. Modern Healthcare recognizes UNMMG in their Best Places to Work recognition for 2025. We ASPIRE to incorporate the following values into all aspects of our culture and work: we always demonstrate an Attitude of Service with Positivity, Integrity and Respect as we strive for Excellence. We are dedicated to embracing and promoting diversity while fostering well-being across New Mexico through cultural humility and respect for everyone. Benefits: * Competitive Salary & Benefits: UNMMG provides a competitive salary along with a comprehensive benefits package. * Insurance Coverage: Includes medical, dental, vision, and life insurance. * Additional Perks: Offers tuition reimbursement, generous paid time off, and a 403b retirement plan for eligible employees.

Department: 02408 GCMG Ortho Piedmont Specialists: Concord - Surgery: Orthopedics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Weekdays Pay Range $20.40 - $30.60 Job Summary Assists patients and providers with coordinating of referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensures patient's care is coordinated. Essential Functions Completes referrals for patients and coordinates with referring and receiving practices and/or departments. May coordinate and prepare financial estimates for patients. Obtains all authorizations needed. Directs patients to providers in their insurance plan. Reviews benefits and educates patient on insurance coverage. Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers. Reviews schedules and confirms schedules are accurate and time is properly allocated. Follows up on all referrals to ensure no care gaps. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned.

Job Description Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned. Powered by JazzHR 3XoFL2wIwM

This position focuses on patient access as the beginning of the revenue cycle for BMG clinics and BMG Foundations. including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with BMG clinic, BMG Foundation, and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization. Performs other duties as assigned. Responsibilities Provides Baptist OneCare training for BMG registration and scheduling new hires. Maintains a technical aptitude to conduct Baptist OneCare system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities. Provide guidance and development for Baptist OneCare and Baptist Medical Group and Baptist Medical Group Foundations staff for best practices related to appointment scheduling, registration, and front desk workflows. Provides and coordinates registration support for the clinical staff and management team. Completes assigned goals Specifications Experience Minimum Required Three years plus of physician practice experience. In depth understanding of governmental and commercial payers. In-depth knowledge of revenue cycle and practice management systems. Two years plus of training experience. Preferred/Desired Education Minimum Required Associates degree or equivalent in healthcare of business-related field preferred, or equivalent combination of education and experience. Preferred/Desired Associates degree or equivalent in healthcare of business-related field preferred, or equivalent combination of education and experience. Training Minimum Required Proficiency in EPIC practice management Preferred/Desired . Special Skills Minimum Required Ability to use word processing, spreadsheet, Internet, order processing, practice management, scheduling, patient registration and charge entry. Ability to work collaboratively with providers and staff to create a team-oriented environment. Proven track record in presentations and education of staff and providers.

This position focuses on patient access as the beginning of the revenue cycle for the BMG clinics including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with clinic and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization. Job Responsibilities Provides and coordinates registration support for the clinical staff and management team. Provide guidance and development for Baptist One Care and Baptist Medical Group staff for best practices related to appointment scheduling, registration, and front desk workflows. Maintains a technical aptitude to conduct Baptist One Care system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities. Provides Baptist One Care training for BMG registration and scheduling new hires. Performs other duties as assigned. Specifications Experience Description Minimum Required Preferred/Desired One (1) plus of physician practice experience. In depth understanding of governmental and commercial payers. In depth knowledge of revenue cycle and practice management systems. Two (2) plus of physician practice experience. In depth understanding of governmental and commercial payers. In depth knowledge of revenue cycle and practice management systems. Education Description Minimum Required Preferred/Desired Associates degree or equivalent in healthcare of business-related field preferred, or equivalent combination of education and experience. Training Description Minimum Required Preferred/Desired Proficiency in EPIC practice management. Special Skills Description Minimum Required Preferred/Desired Ability to use word processing, spreadsheet, internet, order processing, practice management, scheduling, patient registration and charge entry. Ability to work collaboratively with providers and staff to create a team-oriented environment. Proven track record in presentations and education of staff and providers. Licensure Description Minimum Required Preferred/Desired

Back to Search Results Care Coordinator- Auth- Scheduling Specialist Surgery Scheduler Musculoskeletal Institute Piedmont Orthopedics Concord, NC, United States Shift: 1st Job Type: Regular Share: mail

Back to Search Results Care Coordinator- Auth- Scheduling Specialist, Surgical Scheduling Musculoskeletal Institute Piedmont Orthopedics Concord, NC, United States Shift: 1st Job Type: Regular Share: mail

Full-time Description Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state. There are a number of reasons why TOA is an employer of choice; here are a few of them: Stability - TOA has been in Middle Tennessee since 1926 and has expanded to over 20+ locations across the state! Impact - TOA's team members use our careers - whether in our clinics or our business office - to make a positive difference in the community by building relationships and helping patients live their best life. Work Environment - The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement. Total Rewards - TOA offers a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions. The main function of a Registration Coordinator is to greet patients as they arrive at the Center and ensure all the necessary paperwork is completed and that the patient is registered in an accurate, efficient, and timely manner. Readies the Center for opening. Runs surgery schedule for clinical staff. Processes incoming demographic sheets, pathology reports, etc from the fax/computer and distributes to the appropriate staff. Verifies petty cash and reports any discrepancies to manager. Prepares patient charts and adds any additional documentation. Handles incoming mail. Greets patients and families as they arrive to the facility. Registers patient, confirming all information previously loaded. Corrects any discrepancies. Copies insurance cards and driver's license. If not available, utilize standard form in its place. Collects any co-pays and/or deductibles. Enters payment and makes note in any applicable system. Prepares receipts for any money collected. Takes completed chart to appropriate clinical area. Monitors the schedule and charts for arrival of patients. Makes appropriate notation for no shows and notifies appropriate staff. Makes appropriate financial arrangements, if not previously made, in accordance with facility policy and procedures. Enters appropriate notes on patient accounts as it pertains to insurance, benefits, financial arrangements, etc. Views next day's schedule and verifies charts are available for every patient - including an insurance verification sheet for each. Pulls insurance verification sheets for the next day's PAT appointments. Pulls old charts, if applicable, for the next day's PAT appointments. Answers incoming calls and directs accordingly. Runs pre-verification tickler for the next business day and completes any outstanding insurance verifications. Noting in applicable system. Possesses a good working knowledge of the facility's Managed Care Grid and reimbursement. Maintains a professional rapport with co-workers and physicians. Works closely with pre-op staff regarding registration of patients and coordinates check in as needed. All other duties as assigned. Hours: M-F 5:30am-2:00pm Requirements High school graduate. Business College 1-2 years preferred. 1-3 years in a related job field. Computer training, typing, clerical duties and effective communication skills.