Distribution Services Administrative Coordinator
North Carolina jobs
Distribution Services Administrative Coordinator- Winston Salem based CorneaGen is a mission-driven company focused on providing the highest quality donor tissue, unparalleled customer service and superior products that transform how ophthalmologists treat and care for every person impacted by corneal disease. Through continuous innovations in tissue processing technology and surgical devices, advocacy for patient access and simplified payor reimbursement policies, CorneaGen is advancing the next generation of cornea care. In support of this goal, we are looking for a Distribution Services Administrative Coordinator to join our team in our Winston Salem office. What does a Distribution Services Administrative Coordinator do? The Distribution Services Administrative Coordinator provides communication with cornea surgeons and their staff about corneal transplant case schedules, logistics, and recipient information. Support data entry into systems utilized by the Distribution Services department via digital administrative updates, complete reports and testing, and address daily/weekly/monthly audits to increase department efficiency. Support the governing board of systems through testing new programs and applications to improve data system functions and integration with each system. If you're the type of individual who takes pride in providing high-level, compassionate customer service, this is an opportunity to apply your skills and experience and truly make a difference in people's lives! Essential Duties and Responsibilities:
Performs both routine and complex administrative support for Distribution Services in organizational, administrative and operational matters including scheduling and maintenance of calendars, taking and managing meeting minutes, document creation and file management.
Facilitate data entry, system updates, and follow up of administrative updates as directed.
Confirm orders and provide surgeons and their staff required shipping and post processing information.
Enter Recipient information form data to allow for accurate year end reporting. Enter and update new information provided in forms by customers.
Share recipient information on a monthly basis with all import partners.
Assemble Donor Family Packets to include with tissue shipments for all labs
Assist or perform other projects or duties as needed.
Work as a team player with co-workers and in conjunction with other departments to support the company's goals.
Other duties as assigned.
What else should I know about this position?
This is a full-time, hourly position, scheduled for 40 hrs/week on a 4-day, 10 hours per day schedule; the weekly schedule includes both weekend days and holidays. This role is a hybrid position, mostly working from home, 1x a month required in the office with additional days in the office for training and team activities. What if I've never done this type of work before? Not a problem! We will provide on-the-job training to give you the skills and knowledge needed to become a Distribution Services Administrative Coordinator. All we ask of you is that:
You have received your Bachelor's degree in related field and 3 years of experience in Ophthalmology or Eye Banking related position preferred.
Your previous work experience demonstrates that you are able to collaborate with others on a team, have a strong attention to detail, and can communicate effectively (written, verbal, etc.) within a professional work environment.
What compensation and benefits do you offer? The minimum hourly rate for this position is $17.86/hour and the maximum hourly rate is $19.25/hour. Individual compensation will vary within this range based on a candidate's skills, qualifications, and experience as they relate to the requirements for this position. Our benefits package includes:
Generous employer-paid health benefits (medical, dental and vision premiums) for all employees, plus minimal premium contributions to cover dependents
Retirement benefits, with a 5% company match plus opportunities for additional employer contributions.
Paid time off, including 12 company holidays and 2+ weeks of PTO, with opportunities to accrue additional PTO based on tenure.
Costco or similar wholesale club membership reimbursement.
Short-term and long-term disability, life and AD&D insurance, and more!
This sounds great - I'm ready to apply!
Fantastic! We look forward to receiving your online application at CorneaGen.com; our recruiting team reviews applications on a frequent basis and will contact you via email if we'd like to talk with you further. As an equal opportunity employer, every qualified applicant will be considered for employment. CorneaGen does not discriminate based on race, color, sex/gender, political ideology, religion/creed, pregnancy, age, physical or mental disability, medical condition, genetic information, marital status, national origin, color, military or veteran's status, sexual orientation, gender identity, or any other status or characteristic protected by local, state, or federal laws. CorneaGen is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations with Title I of the Americans with Disabilities Act of 1990, individuals that require accommodations in the job application process for a posted position may contact us at ************** for assistance.
Inbound Sales Representative (Remote/Eastern Time)
Charlotte, NC jobs
As an Inbound Sales Representative at A Place for Mom, you'll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you'll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.
What you will do:
Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
Conduct in-depth initial consultation calls with families
Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program
What will make you successful:
Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move-ins. As a Welcome Advisor you will be the company's first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.
Qualifications:
Two or more years of experience in inside sales/inbound call center
History of exceeding sales targets
Ability to multitask; simultaneously talk on the phone and take notes on the computer
Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
Schedule:
You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.
Compensation:
Base Salary: $45,760 ($22.00 an hour)
On Target Earnings: $74,000 ($28,240 variable bonus (Uncapped)
Benefits:
401(k) plus match
Dental Insurance
Health Insurance
Vision Insurance
Paid Time Off
#LI-AR1
About A Place for Mom
A Place for Mom is the leading platform guiding families through every stage of the aging journey. Together, we simplify the senior care search with free, personalized support - connecting caregivers and their loved ones to vetted providers from our network of 15,000+ senior living communities and home care agencies.
Since 2000, our teams have helped millions of families find care that fits their needs. Behind every referral and resource is a shared goal: to help families focus on what matters most - their love for each other.
We're proud to be a mission-driven company where every role contributes to improving lives. Caring isn't just a core value - it's who we are. Whether you're supporting families directly or driving innovation behind the scenes, your work at A Place for Mom makes a real difference.
Our employees live the company values every day:
Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.\
Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
Win The Right Way: We see organizational integrity as the foundation for how we operate.
Embrace Change: We innovate and constantly evolve.
Additional Information:
A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview.
If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.
All your information will be kept confidential according to EEO guidelines.
A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Auto-ApplyAnalytics QA Tester (Remote)
North Carolina jobs
LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.
GENERAL STATEMENT OF JOB
The Analytics QA Tester works independently, as well as with developers and business analysts, to test complex software and Business Intelligence solutions. Develop test plans, participate in peer reviews of software solutions (including code reviews), and assist end-users with user acceptance testing. Responsible for automated regression testing. Work closely with other software developers and analysts to understand what the product is meant to do, to identify issues in design and development, and to provide recommendations for improvements. Analyze and understand complex data sources in order to validate developed applications, Business Intelligence solutions, data warehouses, data visualizations, and extract, transform, and load (ETL) procedures. As a member of an agile development team this position will test new features for functionality and user experience.
ESSENTIAL JOB FUNCTIONS
Work with the Analytics Development Team to test applications and Business Intelligence products during the systems development life cycle (SDLC).
Assist end-users in performing user acceptance testing on developed solutions.
Responsible for designing and implementing test plans and test cases based on product specifications.
Perform post-implementation testing of developed solutions.
Document test plans, test cases, and test results.
KNOWLEDGE OF JOB
Integrity and decision-making skills necessary to work with and protect confidential personal health information
Problem solver, with ability to debug complex processes and applications
Analytical and troubleshooting skills
Experience within an agile development process, creating and using automating acceptance tests, automated test framework, de-bugging tools and analyzing stack traces.
Microsoft Team Foundation Server for work item tracking and source code control is preferred
Experience testing web applications, including the ability to use and understand advanced features of web browsers
Experience testing end-user reports, ETL packages, and data visualizations including the ability to test Microsoft T-SQL procedures
Excellent verbal and written communication skills, ability to articulate ideas clearly
Proven ability to meet development commitments and manage expectations
Desire for constant improvement
Ability to work independently and as a strong team player
Ability to work in a fast-paced, deadline driven environment running multiple projects simultaneously
High level of computer literacy with spreadsheets, word processing and database software and business systems (Word, Access, Excel, PowerPoint, MS Project, VISIO and other graphic software).
Extensive development, architecture, and configuration skills in Microsoft SQL Server 2008, 2012, or 2014 including strong SQL development skills (preferably Microsoft T-SQL).
Extensive development, architecture, and configuration skills with the Microsoft .NET framework including development of applications using C# or VB.NET.
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline required and 5 years of experience testing highly complex software applications crossing multiple platforms and diverse technologies.
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL.
SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open until filled.
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.
Auto-ApplyPerformance Improvement Coordinator
Charlotte, NC jobs
Department:
10915 Enterprise Corporate - Quality Assurance MG
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
This is a full-time, hybrid role requiring on-site work approximately 1 to 2 days per week across the Charlotte ambulatory market and offering work from home opportunity. The ideal candidate would have nursing or clinical experience.
Pay Range
$32.45 - $48.70
Job Summary
Responsible for supporting day to day quality management and performance improvement activities for assigned facilities and collaborates with leadership to promote continuous survey readiness.
Essential Functions
Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities.
Maintains competence in applicable licensure, certification, accreditation and other regulatory body requirements.
Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety.
Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities.
Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System.
Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome.
Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.
Provides education and training on accreditation compliance and accreditation matters.
Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient's status.
Physical Requirements
Must have the ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team. Works in an office environment. Requires long periods of sitting and computer use.
Education, Experience and Certifications
Bachelor's Degree required; Master's Degree preferred. RN or other clinical licensure preferred; certification in health care quality, patient safety or related accreditation entity preferred, required within 2 years of employment. 4 to 6 years experience in healthcare or directly related field and 2 to 4 years leadership experience preferred. Knowledge of Lean Concepts preferred. Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred. Previous experience or knowledge of TJC preferred.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyClient Engagement Specialist - Woodward
Albuquerque, NM jobs
Schedule: Monday-Friday 8:30am-5pm and other shifts as needed
Onsite training required, but once training is complete, position can work remotely. As a Client Engagement Specialist, you will provide excellent customer service on all transactions and are responsible for communicating with customers including patients, physicians, providers, and internal customers, and provide accurate and timely resolution to all inquiries and issues. Ensure callers receive exceptional customer service when responding to telephone, e-mail or written inquiries. Perform all duties under general supervision. Call volume often requires performing department functions at an increased pace while maintaining quality. The CES must be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. The CES needs to relate well to the customer, think and exercise sound judgment, and act responsibly in the customer s and the company s interest.
ESSENTIAL FUNCTIONS:
1. After training period, show proficiency and have documented competency with various applications, websites and functions.
2. Provide first-level support on incoming calls from internal and external customers using appropriate iCARE guidelines and skills taught in identified Customer Service training module.
3. Work Directly with Client Engagement Leadership as needed for escalated calls regarding complaints, complex issues beyond agent s scope, etc.
4. Awareness of and participation in all Department metrics and goals designed to maximize quality and efficiencies to meet department goals and department Quality Indicators.
5. Read and understand all Department Policies and Procedures related to Client Engagement and to TriCore.
6. For promotion, eligibility must meet all current Department Metrics and accuracy standards for 10 of 12 months in a rolling calendar year.
7. Perform other assigned duties to meet the customer s requirements with direction of leadership.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
General Requirements:
Experience in multi-tasking, strong attention to detail, dealing with sensitive information, and problem resolution while providing exceptional service.
Be able to articulate with customers and have persuasion, negotiating and retention skills.
Ability to be empathetic and exercise key listening skills.
Work effectively in a team environment, contributing to the success of the call center and organization.
Achieves personal metrics and goals set forth by the organization.
Work on a schedule that is set in advance for all functions, lunches and breaks.
Attends training as required and is expected to be punctual.
Accurate and fast typing required.
Flexibility is required and must be able to work a holiday rotation schedule, on call schedule and overtime when required.
Be comfortable on a computer with dual screens and a headset and know your way around the Internet and basic computer applications.
Will be learning laboratory terminology in Clinical and Anatomic Pathology.
If you are presented a phone call and you get excited about the opportunity to wow customers, then we look forward to reviewing your application
Minimum Qualifications:
MINIMUM EDUCATION:
High school diploma or equivalent.
OTHER REQUIREMENTS:
A grade of average on the alphanumeric typing test (4,000 5,999 keystrokes).
PREFERENCES:
Associate s degree in related field preferred.
Completion of appropriate medical certificate training program.
Knowledge of laboratory tests/medical terminology
Proficient computer skills and ability to use multiple applications simultaneously.
Selected CES candidates will be placed as a CES I, II, or III based on experience as detailed below:
CLIENT ENGAGEMENT SPECIALIST I
Meet one of the following:
Six (6) months experience in a clinical laboratory or medical setting.
Six (6) months customer service experience.
Post high school education and/or experience may be substituted one for the other.
CLIENT ENGAGEMENT SPECIALIST II
Meet one of the following:
One (1) year relevant experience at TriCore.
Two (2) years relevant experience in a clinical laboratory or medical setting.
Three (3) years customer service experience.
Post high school education and/or experience may be substituted one for the other.
CLIENT ENGAGEMENT SPECIALIST III
Meet one of the following:
Two (2) years relevant experience at TriCore
Three (3) years relevant experience in a clinical laboratory or medical setting
Four (4) years customer service experience or equivalent combination of education and experience
TriCore is New Mexico s largest laboratory, employing more than 1,400 individuals who serve in a broad range of positions. We are dedicated to improving the quality of care for our communities, and also our employees. We foster a culture of integrity, are dedicated to excellence, and are looking for passionate individuals with a desire to have an impact in patient care, the core of our strategy. We offer excellent benefits including, medical, dental, vision and life insurances, 401(k) retirement plan with employer matching, PTO, and paid holidays, as well as opportunities for continuous learning, education assistance, wellness programs, career advancement, and the ability to share in our genuine commitment to the health of our communities. We offer a variety of shifts at multiple locations.
District Manager
Memphis, TN jobs
Description Biote Medical is the world leader in hormone optimization and we are adding to our team! We partner with providers to take a complete approach to healthier aging through patient-specific bioidentical hormone replacement therapy and the only nutraceutical line created specifically to support hormone health.This position will help support our Memphis territory. We're looking for someone with a passion for changing healthcare who wants to be in a hands-on and engaged position working within a dynamic and collaborative sales team.You must be located in the Memphis area to be considered.Position and Scope:We are looking for a driven candidate with the desire to recruit qualified physicians and practitioners into a partnership relationship with Biote; in order to provide cutting edge technology for bioidentical hormone replacement therapy (BHRT) and healthy aging options to their own patients and to the public at large. The ideal candidate is responsible for relationship development, practice development and sales of the Biote Method to practitioners. Sales activity includes prospecting, cold calling, practice development, tradeshows, sales events, and other methods for creating leads and closing sales for Biote within the approved price matrix. In addition, the Liaison provides technical, educational, and Provider Partner support. This is a field-based remote position.As a District Manager, your daily responsibilities will include:
Acquiring and retaining extensive knowledge of hormone replacement therapy through materials provided by Biote, as well as outside sources.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Ability to read and understand medical and scientific studies.
Researching and evaluating physicians in assigned areas based on Biote's criteria for appropriateness and suitability.
Effectively presenting Biote's training and business program to physicians, Nurse Practitioners, Physician Assistants, office managers and office staff.
Recruiting suitable physicians and other practitioners through professional and effective prospecting, appointment setting and presentation skills.
Cultivating and maintaining mutually productive partnerships with practitioners to grow new and current practices and maintain patient retention levels of 60% or better.
Effectively conducting physician, staff and patient training in the areas of Biote's business protocols; specifically, marketing, financial, therapy, forms, patient seminars, company online resources and other topics that may change from time to time.
Securing all required contracts, paperwork and documentation as well as payments and fees as needed for attendees to participate in regular training and certification classes.
Conducting and facilitating patient educational seminars as needed for trained practitioners on a monthly basis.
Contributing to the development of the practice by assisting the Office Manager/Marketing position with email marketing, social media, referral cards and website information cards.
Prospecting for new leads and identifying quality sales prospects from active leads.
Attending marketing and sales events for prospects and current customers.
Working with customers for sales referrals with new prospects.
Updating all relevant sales activities in the Company's CRM system.
Closing sales accurately and effectively each month to meet or exceed targets.
Responding to all emails received from the customer and Biote employees and related vendors in a timely manner.
Performing other related duties as required or requested.
As a District Manager, your background should include:
Bachelor's degree
Strong teamwork, communication (written and oral), client management, and interpersonal skills.
Minimum of 3-5 years of sales experience in a business-to-business model, preferably medical device, diagnostics, and/or biotech.
Strong work ethic and time management skills
Ability to make effective and persuasive communications and technical presentations to physicians, management and/or large groups. Ability to thoroughly understand and communicate the attributes and qualities of Company products using professional selling and closing skills.
Proficient in Microsoft Office suite and customer relationship management software.
Ability to travel in order to do business, approximately 20% of the month.
Scheduled hours are 40 to 50 hours per week Monday through Friday but may be extended as required to execute the tasks assigned.
Valid driver's license issued by the state/province in which the individual resides and a good driving record is required.
Home office capability is required with reliable high-speed internet access
Company Perks:
Medical, Dental & Vision Insurance, Virtual Visits/Telemedicine
Company Paid Life and AD&D Insurance
15 days of Paid Time Off and Company Holidays
401k with a 3% employer contribution
Motus mileage program
Other excellent health and wellness benefits in line with our business
If you're interested in this awesome opportunity, please apply today!
Auto-ApplySenior Business Applications Specialist - Remote
Brentwood, TN jobs
SpecialtyCare continues to grow and we'd like you to grow with us! We are seeking a Senior Business Applications Analyst to join our Information Services team. This position does offer the opportunity to work fully remote! SpecialtyCare is the industry leader in intraoperative neuromonitoring (IONM) services in the US-monitoring over 100,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 2,300 surgeons. With SpecialtyCare, you will be able to share your acquired expertise with your colleagues and customers, all while providing safer surgery and better outcomes for your patients. Our surgical neurophysiologists are the most experienced in the industry.
ESSENTIAL JOB FUNCTIONS
* Provide second and third-tier level support (after Help Desk) by analyzing, diagnosing and resolving issues for the following applications:
* PeopleSoft General Financial - General Ledger, Asset Management, Account Payables, Travel & Expenses
* PeopleSoft Order to Cash - Order Management, Billing, Account Receivables
* PeopleSoft Supply Chain Management - eProcurement, Purchasing, Inventory
* Create/Review process documents and user guides.
* Provide communication/training to end users.
* Ensure application security.
* Create and utilize advanced queries as needed.
* Act as a liaison between the IT development group and business units.
* Evaluate new applications/functions and identify system requirements.
* Recommend appropriate systems alternatives and/or enhancements to current systems.
* Develop test plans, and coordinate and perform software testing.
* Document system requirements, define scope and objectives, and assist in the creation of system specifications.
* Basic SQL knowledge
* Participate as a project team member or act as a lead on multi-disciplinary projects related to the assigned application as needed.
* Manage small to medium projects independently.
* NextGen PM Support
* Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement.
* Perform other duties as assigned.
Salary Estimate: $115,000 / year (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)
BASIC QUALIFICATIONS
* Education:
* Bachelor's degree in Computer Science or Business Administration, or equivalent relevant work experience
* Experience:
* At least Five (5) years of related Financial Applications experience.
* Proficient in the following application groups: PeopleSoft Financials, Order to Cash, and/or Supply Chain.
* Experience with PeopleSoft HCM, NextGen PM, and/or Salesforce a plus.
* Equivalent combination of education and experience.
Knowledge and Skills:
* Ability to develop documentation and provide communication/training to end users.
* Ability to work as part of a collaborative team in order to be successful.
* Pro-active, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered.
* Must communicate with confidence, build relationships through inspiring trust and sharing information and be able to challenge assumptions.
* Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines.
* Strong attention to detail.
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Senior Coding Quality Educator - *Remote - Most states eligible*
New Mexico jobs
Senior Coding Quality Educator _Remote - Most states eligible._ _Providence caregivers are not simply valued - they're invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them._
Providence is calling a Senior Coding Quality Educator who will:
+ Assist with the day-to-day operations of the Coding Integrity, Knowledge Management team
+ Assist with research and developing coding guidance based on local, state and federal healthcare coding regulations and other payor guidelines as applicable
+ Obtain, interpret, analyze and communicate information regarding coding matters with all internal and external revenue cycle and coding teams
+ Collaborate with various departments e.g., Physician Network Operations, Revenue Cycle, Compliance, Practice Operations, and other key stakeholders on all coding matters
We welcome 100% remote work for residents in the United States with the exception of the following States:
+ Colorado
+ Hawaii
+ Massachusetts
+ New York
+ Ohio
+ Pennsylvania
Essential Functions:
+ Assist with the identification, development and delivery of new and ongoing coding changes and updates to all regional coding teams
+ Collaborate with various departments e.g., regional coding teams, revenue cycle, compliance, practice operations, and other key stakeholders on all coding matters
+ Respond timely (either orally or written) to coding inquiries from coders, educators, and other teams across Providence enterprise
+ Serve as a resource and subject matter expert for all coding matters
+ Provide coding support to regional coding teams as needed
+ Maintain relevant documentation and data as required
+ Review and update coding guidance annually or as necessary
+ Maintain document control
+ Develops action plans as necessary to resolve complex coding cases and to address the implementation of new service offerings or code changes
+ Facilitates education to support Medicare Risk requirements & organization goals
+ Review relevant patient details from the medical record based on coding and documentation guidelines
+ Participate in monthly progress meetings to discuss process improvements, updates in technology, along with any job related details
+ Communicate any coding updates published in third-party payer newsletters and bulletins and provider manuals to coding and reimbursement staff
+ Assists management in identifying and creating standardized workflows
+ Reviews EMR templates and identifies areas of improvement for provider documentation
+ Attends and presents at regional meetings as needed
Required qualifications for this position include:
+ High School Diploma or GED Equivalency
+ National Certification from American Health Information Management Association upon hire or National Certification from American Health Information Management Association upon hire.
+ 6+ years of experience in professional fee inpatient, surgical, outpatient coding, E/M, auditing and related work
+ 5+ years of experience providing provider education and feedback to facilitate improvement in documentation and coding
+ Strong experience in Excel (e.g., pivot tables), database, e-mail, and Internet applications on a PC in a Windows environment
Preferred qualifications for this position include:
+ Associate Degree in Health Information Technology or another related field of study
+ Bachelor's Degree in Health Information Technology or another related field of study
+ 5+ years of experience in coding for multispecialty practice
+ 2+ years of experience in professional fee billing methodologies
+ Experience with IDX, Allscripts, Advanced Web, Meditech
+ Experience with project management
Salary Range by Location:
AK: Anchorage: Min: $40.11, Max: $62.27
AK: Kodiak, Seward, Valdez: Min: $41.81, Max: $64.91
California: Humboldt: Min: $40.98, Max: $64.88
California: All Northern California - Except Humboldt: Min:$46.91, Max: $72.82
California: All Southern California - Except Bakersfield: Min: $41.81, Max: $64.91
California: Bakersfield: Min: $40.11, Max: $62.27
Idaho: Min: $35.69, Max: $55.41
Montana: Except Great Falls: Min: $32.29, Max: $50.13
Montana: Great Falls: Min: $30.59, Max: $47.49
New Mexico: Min: $32.29, Max: $50.13
Nevada: Min: $41.81, Max: $64.91
Oregon: Non-Portland Service Area: Min: $37.39, Max: $58.05
Oregon: Portland Service Area: Min: $40.11, Max: $62.27
Texas: Min: $30.59, Max: $47.49
Washington: Western - Except Tukwila: Min: $41.81, Max: $64.91
Washington: Southwest - Olympia, Centralia & Below: Min: $40.11, Max: $62.27
Washington: Tukwila: Min: $41.81, Max: $64.91
Washington: Eastern: Min: $35.69, Max: $55.41
Washington: South Eastern: Min: $37.39, Max: $58.05
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 400515
Company: Providence Jobs
Job Category: Coding
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Business Professional
Department: 4010 SS PE OPTIM
Address: WA Spokane 101 W 8th Ave
Work Location: Sacred Heart Medical Center-Spokane
Workplace Type: Remote
Pay Range: $See posting - $See posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyIntern, Global Patient Engagement (Durham, NC)
Durham, NC jobs
COMPANY:
At BioCryst, we share a deep commitment to improving the lives of people living with complement-mediated and other rare diseases. For over three decades we've been guided by our passion for not settling for “ordinary” in our quest to develop novel medicines. We leverage our expertise in structure-guided drug design to develop first-in-class or best-in-class oral small-molecule and protein therapeutics, led by the efforts of our team of expert scientists in our Discovery Center of Excellence in Birmingham, Alabama. Our global headquarters is in Durham, North Carolina, and our employees span the globe across sites in multiple countries. We are proud of our culture of engagement and accountability that rewards people for innovative thinking and achievement of key objectives. For more information, please visit our website at
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or follow usâ¯on
LinkedIn
and
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SUMMER INTERNSHIP PROGRAM
The BioCryst Internship Program is more than just an internship, it's a launchpad for your future career. We believe the best learning happens through hands-on experience, meaningful connections, and ownership of your summer projects. During your 12-week internship, you'll dive into biotech projects firsthand and see the impact your work has on patient lives.
Program Highlights
Hands-On Work: Participate in projects that have real impact on the team and company.
Hybrid Flexibility: Balance remote work with at least three days per week in our Durham/RTP office, at the Frontier RTP campus, providing access to resources, mentorship, and the full internship experience. Note: this is not a fully remote internship.
Onboarding & Orientation: Kick off the summer with an in-person orientation at our headquarters to meet fellow interns and leaders.
Professional Growth: Attend workshops, networking sessions, and join the Career Connections Program to sharpen your skills and explore career paths.
Community & Culture: Join social events, team-building activities, and volunteer opportunities to build relationships and give back.
Intern Showcase: Share your work and impact at our in-person Summer Intern Showcase.
Access to Leaders: Gain insights directly from company leaders and innovators shaping the future of biotech.
JOB SUMMARY:
This is an exciting opportunity to explore patient engagements important role in a fast-growing biotech company. As a Patient Engagement Intern, you will collaborate with various cross-functional partners and non-profit patient organizations to identify synergies and opportunities to help support and empower patient communities in BioCryst's therapeutic areas and beyond. During this internship, you will rely on and grow your communication, research, strategic thinking, and organizational skills and leave with a deeper understanding of how to translate the power of patient voices into meaningful change. The ideal candidate will be ready to roll up their sleeves and bring their genuine and empathetic passion for serving rare disease patient communities into a fast-paced, innovative learning environment.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Relationship management: Support Patient Engagement team initiatives with local, national, and international patient organizations. Assist with streamlining inquiries to and from internal colleagues and patient organizations.
Landscape assessments: Identify new patient organizations and opportunities for collaboration around disease state awareness, patient education, and support services.
Advisory Board Support: Assist with patient advisory board/council development and other initiatives to further understand patient community experiences.
Event planning: Attend and coordinate company's participation in patient organizations' virtual and in-person conferences, fundraising events, and awareness campaigns, along with internal company-wide events or programs.
Benchmarking: Strategize and assist in developing KPIs, systems, programs and trainings to measure and share Patient Engagement team's impact.
Communications: Work collaboratively with Corporate Communications to amplify Patient Engagement activities and programs. Help communicate Patient Engagement team's capabilities internally and externally through Intranet articles, social media posts, and presentations
Cross-functional engagement: Represent Patient Engagement team at select meetings with internal stakeholders including Legal and Compliance, Medical Affairs, Corporate Communications, Marketing, and Market Research, etc. Document and socialize meeting summaries and action items.
Administrative Support: Actively support the Patient Engagement team with Veeva submissions, data input, update advocacy calendar, meeting coordination and capturing meeting minutes.
EXPERIENCE & QUALIFICATIONS
Working towards a bachelor's degree in non-profit management, social work, public health, public policy, pre-med, nursing, health communications, business, or related discipline with a minimum 3.0 GPA
Preferred background in patient support activities and familiarity with the dynamics of non-profit organizations
Interest in rare disease and drug development
Empathetic relationship-builder
Creative and strategic thinker
Self-starter who can work independently
Experience and interest with event and program planning, coordination and execution
Ability to be flexible and adjust quickly as priorities change
Team player who is willing to flex outside the prescribed role
Excellent verbal and written communication and presentation skills
Proficient in Microsoft Office Suite and online meetings platforms (Microsoft Teams, Zoom)
REQUIRED DOCUMENTS
Cover Letter
Resume
References (2-3)
INTERNSHIP DETAILS
Duration: 12 weeks, full-time, paid internship
Program Dates: May 18, 2026 - August 7, 2026
*start and end dates are not flexible
Expected weekly hours: 32-35
Location: Hybrid, with at least three days per week in Durham/RTP office, at the Frontier RTP campus.
This internship is not fully remote, and housing is not provided.
The statements in this position description are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. The manager may assign additional responsibilities and assignments from time to time.
BioCryst is an equal opportunity employer and is committed to providing equal employment opportunities without regard to age, race, religion, sex, sexual orientation, gender identity, national origin, Veterans status, disability and/or other protected class characteristics. Additionally, BioCryst is committed to achieving its business objectives in compliance with all federal, state and local law.
Intern - Software Engineer
Durham, NC jobs
At Labcorp, we believe in the power of science to change lives. We are nearly 70,000 people across 100 countries who are harnessing science for human good. Our work combines unparalleled diagnostic laboratories, drug development capabilities and commercial innovations. Together, we fuel scientific breakthroughs and deliver more than 160 million medical test results that help guide treatment decisions, accelerate patient care and change lives.
Join us in our pursuit of answers.
Labcorp 2026 Global Internship Program
Exciting Internship Opportunity - Software Engineer | Durham, NC
Join Labcorp's 2026 Global Internship Program and take the first step toward a meaningful career in healthcare innovation! We're looking for motivated students to be part of a dynamic 12-week paid internship where you'll work on impactful projects and gain real-world experience, all while supporting our mission to improve health and improve lives.
Internship 2026 Dates: May 18, 2026 - August 7, 2026
About the Program
As a Labcorp intern, you'll be immersed in hands-on work that complements your academic background. In addition to your project work, you'll gain valuable exposure to Labcorp's global business, culture, and leadership through:
Enterprise-wide learning experiences that introduce you to key business functions across Labcorp
Leadership exposure and visibility, including direct interaction with senior leaders
An immersive, in-person intern event June 2-4, 2026, designed to connect you with peers and deepen your understanding of our mission
Senior leader speaker sessions offering insights into strategy, innovation, and career growth
Continuous opportunities to connect and grow, from intern cohort communication channels and LinkedIn Learning resources to professional development sessions and storytelling opportunities that highlight your internship journey
Connection to Labcorp's inclusive culture through engagement with our employee resource groups (ERGs)and values-driven community initiatives
Dedicated mentoring connections to guide your growth, provide career advice, and support your internship journey
Internship Details
Duration: 12 weeks, full-time
Dates of Internship: May 18, 2026 - August 7, 2026
Location: Durham, NC
Compensation: Paid internship; relocation assistance available for qualified candidates
Eligibility: Preferred candidates are rising juniors and seniors (Dec 2026 through June 2028 graduation) who are currently enrolled in a relevant degree program; however, all current students pursuing related studies are encouraged to apply.
Schedule: Monday-Friday 8:00am-4:30pm
This role is eligible to be Hybrid with the option of Tuesday, Wednesday, Thursday in office and Monday and Friday work from home.
Why Labcorp?
In 2025, we welcomed over 300 interns across our global offices. As part of the 2026 cohort, you'll join a diverse community of future leaders working to shape the future of diagnostics, biopharmaceutical lab services, corporate functions, and healthcare delivery.
Ready to make a difference?
Apply now to launch your career and create real impact for patients worldwide. #FutureofLabcorp
Education/Qualifications/Skills:
Pursuing a degree in Analytics, Mathematics, Computer Science or similar.
Has experience delivering multiple projects in an academic or professional setting.
Ability to work effectively with various stakeholders and internal/external colleagues.
Embraces diverse perspectives through partnerships and teamwork.
This position is not eligible for visa sponsorship.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyProjects & Systems Intern (Charlotte, Summer 26, Hybrid)
Charlotte, NC jobs
Job Description
Internship Program Duration: May 18th, 2026- Aug 6th, 2026
Internship Location: Charlotte, NC
Internship Hours: Full-time, 8 AM to 5 PM
WE ARE a family of companies delivering the best in food, hospitality, and support services. As the leading foodservice and support services company in the US, we are known for our great people, great service, and great results. If you've been hungry and away from home, chances are you've tasted our delicious food and experienced our outstanding service. Our 250,000 associates work in award-winning restaurants, corporate cafes, hospitals, schools, stadiums, arenas, convention centers, museums, and much more - in all 50 states.
WE BELIEVE that each and every employee plays a key role in our growth, innovation, evolution, and legacy. We know that the next big idea can come from anyone. We encourage developing and attracting diverse talent that differentiates us as a company as we continue to raise the bar in everything we do.
YOU ARE someone that is passionate about developing yourself and those around you. You enjoy being a part of a team that is collaborative, innovative, and driven to succeed. You are inspired to create lasting, memorable experiences for guests. You believe in delivering great service to guests, building strategic partnerships with clients, and continuing to learn and improve each day. You are flexible, adaptable, and are able to act decisively with little or no supervision.
Projects & Systems Intern
Our Team is currently seeking a Projects & Systems intern. This is a great opportunity to gain valuable experience and learn from a team with varied strengths. You will learn the foundation of project management and be given exposure to multiple systems.
Responsibilities:
Assist with automation projects for various teams within Compass Group
Assist with gathering project requirements
Assist with tracking and reporting of the project
Qualifications:
Pursuing Bachelor's, as a rising Junior or Senior, in Accounting or similar undergraduate program with a minimum GPA of 3.0
Proficient in MS Office skills (Excel, Word, Access)
Experience with macros, Power Automation, Power BI, or similar systems
Requirements:
Demonstrate awareness, understanding and skills vital to work in a diverse environment
Excellent writing and editing skills
Proficiency regarding time and meeting target dates
Highly organized, detail oriented, and able to lead multiple projects
Self-directed, proactive, and curious
Ability to be flexible and adjust to changing factors and conditions
Curiosity about the hospitality and service industry
Proven leadership skills
Excellent communication and presentation skills
A collaborative work style
This position is paid, but not eligible for benefits such as medical, relocation, or housing
Apply to Compass Group today!
Click here to Learn More about the Compass Story
At this time, employment-based visa and permanent residency sponsorship is not currently available for this position.
This is a paid intern position; however, it is not eligible for benefits such as medical, dental, vision, etc.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Business Intelligence Consultant Senior
Charlotte, NC jobs
Department:
12868 Population Health - Administration: Operations SE
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
This is primarily a work from home position that is full time with minimal travel for team department meetings and etc. This is also a M-F 8-5pm work week schedule.
Pay Range
$46.55 - $69.85
rimarily responsible for managing teams and projects strategically aligned to the organization's goals for Safety, Quality, Patient Experience, Diversity and Inclusion, and other key system-wide strategic, regulatory, and performance improvement initiatives, acting as a liaison between the business owners and technical associates/vendors. The position is responsible for synthesizing and interpreting clinical and administrative data, evaluating trends and statistical significance, developing expertise and ownership of specific measure definitions and datasets, and uses software and query skills to help define and promote high quality, cost effective patient care, and to improve performance on the Organizational goals for Safety, Quality, and Experience. This position participates on many teams and works closely with technical teams to facilitate and drive efficient data mining, analysis, and system-wide reporting. The Business Intelligence Consultant serves as an expert resource across the system on Safety, Quality, Patient Experience measures and reporting and participates in developing relevant performance improvement strategies. This position provides training and education to junior members of the tea m and throughout the system.
Major Responsibilities:
Effectively communicates with and responds to customers, team members, leaders and senior executives to provide in-depth, thoughtful analyses, consultation, and knowledge transfer.
Manages the project life cycle of corporate projects related to data and reporting by leading design sessions, monitoring project status, establishing timelines for completion, managing project task dependencies, and coordinating release to production.
Demonstrate ability to quickly and independently learn and adopt new software tools and query data systems (data warehouse or other database and reporting systems).
For executive level reporting, creates concise summaries of key report conclusions and translates analyses and visualizations into understandable, practical, and actionable recommendations.
Analyzes and interprets administrative data, clinical data, and government quality data and measures, and appropriately applies statistical methods (measure of central tendency, confidence intervals, correlation, percentiles, regression).
Conducts what-if and impact analyses to inform measure definition, or program effectiveness studies to guide the strategic and operational decisions of key stakeholders.
Acts as primary contact for assigned vendors, coordinating their work, managing data and analytic projects to completion within the scope of the contract, managing statistical software contracts.
Assumes leadership roles and actively participates on committees, councils, task forces, or work groups. Leads groups related to analytic projects.
Triages customer questions by processing, referring, or escalating to the appropriate individuals, identifies and mitigates roadblocks and barriers to successful project implementation.
Assumes responsibility for maintaining current knowledge of government regulations, policies, and trends that affect the health care industry, and independently conducts online research to access documents, pertinent regulations, or to access publicly available datasets.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
Bachelor's Degree (or equivalent knowledge) in Business, or
Bachelor's Degree (or equivalent knowledge) in Economics, or
Bachelor's Degree (or equivalent knowledge) in Health Information Management or related field.
Experience Required:
Typically requires 5 years of experience in database and querying.
Knowledge, Skills & Abilities Required:
Experience working with decision support systems or databases.
Competent ability to create queries in SQL or other query languages/systems.
Knowledge of basic statistics.
Proficient with MS-Office software (Word, Excel, PowerPoint, Outlook).
Strong communication and networking skills.
Desire to learn with strong intellectual curiosity.
Demonstrated ability to facilitate and lead teams on complex projects.
Ability to work independently for project completion with little to no supervision.
Demonstrates critical thinking, ability to problem solve, and is results oriented.
Demonstrates political sensitivity.
Competent application of performance improvement principles.
Demonstrated ability to work collaboratively with others as part of a team.
Customer service orientation.
Understanding of data warehousing and experience with large data sets.
Physical Requirements and Working Conditions:
Must be able to sit for extended periods of time.
Must be able to occasionally lift up to 10 lbs.
Must be able to use hands with fine manipulation when using keyboard.
Must hold a valid driver's license and be willing to travel between Metro Region Hospitals as needed.
Exposed to a normal office environment.
Operates all equipment necessary to perform the duties of the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyExecutive Assistant - Office Manager
Chapel Hill, NC jobs
Executive Assistant - Office Manager About the Job Tenax Therapeutics is growing! To support our growth we are seeking an experienced Executive Assistant - Office Manager. As we are a small team, you will play a critical, multifunctional role providing administrative support to the CEO and executive team, establishing office operations, managing corporate meetings and travel, boosting corporate communications, and providing assistance to the Finance, Clinical Operations, Quality, and external expert and consultant teams as needed. This role is ideal for a proactive, resourceful professional with demonstrated experienced supporting executives and execution teams achieve their goals in a rapidly evolving, high-energy environment. What You'll Do: Executive Assistant
Manage complex calendars, scheduling meetings and calls while anticipating conflicts and promoting efficiency
Assist with reading, researching and routing correspondence, drafting and managing correspondence and documents, editing/enlivening presentations, initiating phone calls on behalf of the team, and modifying calendars for a traveling and largely virtual team
Prepare presentation materials for board of director, investor 1:1s and podium presentations, R&D Days (webcasts targeting medical experts and investors), and other corporate meetings
Coordinate and book travel, ground transportation, meals for meetings, and hotels, and be internal superuser of the travel booking system
Manage expense reimbursement documentation for the executive team
Office Management
Work with corporate event planner, medical education consultancies, and investment banks to manage onsite and off-site meetings and events, including Board and Investor meetings, partner meetings, and corporate events, ensuring smooth execution from planning to completion (meals, materials, logistics).
Organize team events, offsites, and office celebrations to foster a positive and engaging workplace
Assist corporate communications and investor relations with social media posts, map and actively follow patient groups, scientific organizations, and product development companies in the heart failure and pulmonary hypertension spaces; keep the team abreast of developments in the social sphere
Manage website subscription updates, photos, etc.
Coordinate establishing a local office and provide strategic and tactical input on balancing virtual and office-based work/meetings
Manage mail, deliveries, shipments and office equipment
Purchase materials and supplies, manage and organize vendor invoices in collaboration with team members and Financial Controller
Finance Support
Provide administrative support
Assist with processing payables, data entry, preparing presentations and other related accounting tasks
Clinical, Quality, Business Development, Medical Affairs, Regulatory Support
Provide administrative support to multiple scientific, marketing, and operational functions
Secure signatures on documents and contracts, notarizing various documents, couriering as needed; coordinate across multiple vendors and internal functions standard processes such as trial/corporate filing and document preparation/finalization/storage/access
Coordinate special projects and operational tasks, including tasks related to legal or clinical documents
Assist with other tasks as necessary
Who You Are:
Education: AA degree or equivalent.
Experience:10+ years providing administrative support to c-suite personnel and managing office operations, including experience processing expense reports, assisting with accounting tasks such as payable.
Experience in a publicly traded, biotech or pharma company a plus.
Interpersonal: You're smart, energetic, and positive. Able to communicate with people of all walks of life with the same white glove treatment.
Highly Organized & Detail-Oriented: You anticipate needs, prioritize effectively, and execute flawlessly.
Solutions-Oriented & Resourceful: You are proactive problem-solver who takes initiative and thrives in a fast-paced setting.
Adaptable & Positive: You bring a can-do attitude, remain composed under pressure, and embrace change with enthusiasm.
Travel, Meeting and Calendar Management: You are skilled at arranging high profile meetings, corporate activities, managing travel and calendars for execs.
Social Media Savvy: You are experienced at boosting corporate messaging through various digital media.
Tech-Savvy: Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and comfortable troubleshooting basic office technology.
Exceptional Communicator: Strong verbal and written communication skills with a keen ability to interact across all levels of the organization.
Trustworthy & Discreet: You handle confidential information with the highest level of integrity.
Telecommuting Requirements: While working remote, you must be able to keep all company sensitive documents, IT assets and information secure. You will need dedicated work area established that is provides information privacy and promotes deep focus and ability to communicate via teleconference without interruptions. Your must have internet speed of at least 50 Mbps (download) and 10 (upload) (i.e. sufficient to support audio-video teleconferences)
Special Working Conditions and Physical Demands: As we establish an office, this position will transition from being remote to being onsite. This position requires the use of a computer for a significant amount of time.
About the Company Tenax Therapeutics, Inc. (Nasdaq:TENX) is a Phase 3, development-stage pharmaceutical company focused on developing and commercializing products that address cardiovascular and pulmonary diseases with high unmet medical need. Our company is committed to improving the care of patients with life-threatening diseases, to a science-centric approach to this mission, to keeping patient safety and quality at the heart of our work, and to a supportive team environment. We offer competitive compensation and benefits including a 401(k) plan, company match, and generous vacation and holiday plan.
Tenax Therapeutics, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State or local laws. All employment decisions are based on valid job
‐
related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to apply online, you may request a reasonable accommodation to express interest in a specific opening by sending us an email at **********************
Recruiting Agencies, Please Note: Tenax Therapeutics will not accept unsolicited assistance from recruiting/search agencies for this employment opportunity. Please, no phone calls or emails. All resumes submitted by recruiting or search agencies to any employee at Tenax Therapeutics via email, through the Internet, or in any form and/or method without a valid written search/recruitment agreement in place for this position will be deemed the sole property of Tenax Therapeutics. No fee will be paid in the event the candidate is hired by Tenax Therapeutics as a result of the referral or through other means.
Director of Enterprise FP&A - Nashville Hybrid / Remote Surrounding areas
Nashville, TN jobs
Director of Enterprise FP&A
Hybrid for candidates in Nashville and surrounding areas.
Remote option available for candidates outside of surrounding areas.
The Director of Enterprise FP&A will fill a key role within the Corporate Finance organization. This position will help oversee the enterprise-wide forecasting, budgeting, and long-range planning processes. This position is responsible for developing and maintaining a cohesive financial planning framework that aligns strategic objectives with operational execution across all business units. The ideal candidate will demonstrate deep expertise in financial modeling, forecasting accuracy, and budget management, as well as the ability to partner with senior executives to drive enterprise performance.
QUALIFICATIONS:
Bachelor's degree in Finance, Accounting, Healthcare Administration, or related field
6+ years of related finance experience, with at least 3 years in FP&A, enterprise budgeting/ forecasting roles
Strong accounting, M&A and/or finance background preferred
Advanced proficiency in Excel, financial modeling, and planning/consolidation systems. Onestream experience is a plus
Proven experience leading a finance team or functional area with responsibility for forecasting and budgeting
Demonstrated ability to design, implement, and enhance forecasting, budgeting, and financial reporting processes
Hands-on leadership style with proven ability to drive results
Demonstrated ability to consult and advise business leaders on a range of issues related to financial performance, business planning, and business case analysis
Excellent communication and presentation skills, including the ability to present financial results and projections to executive leadership and board members
Exceptional organizational skills and attention to detail, with the ability to manage multiple deliverables in a fast-paced environment
Solid values and high standards of ethics, integrity, and trust
Interest in rapid ability to prepare decision-support analysis on a range of issues related to financial performance, business planning, strategic opportunities, and business case analysis
Exceptional communication and organization skills
Experience in healthcare, hospital, ASC, or joint venture environments strongly preferred
Executive presence and ability to influence across all levels of the organization
Key competencies required for the position:
Deep Financial Planning & Analysis Capabilities: Leading Candidates must possess significant FP&A experience, including the ability to develop and maintain a comprehensive financial projection model.
Budgeting Excellence: Proven ability to lead annual budget processes, including coordination across business units, consolidation, variance analysis, and presentation of final plans to senior leadership.
Results Oriented: Results oriented, including the capacity to both think strategically and execute tactically, embodying a blend of technical, creative, business and communications skills.
Effective Communication and Decision Making: Ability to distill complex financial data into clear, actionable insights and recommendations for senior executives and stakeholders.
Cross-Functional Collaboration: Skilled at building relationships with operational, development, and corporate teams to ensure financial plans align with business realities.
Results Orientation: A focus on accuracy, timeliness, and continuous improvement in financial processes and reporting.
Duties & Responsibilities
Lead the enterprise-wide forecasting and budgeting processes, ensuring alignment between corporate strategy and financial objectives.
Develop and maintain dynamic financial models that support scenario planning, long-range forecasts, and sensitivity analysis.
Collaborate with business intelligence to create real time actionable analysis
Coordinate with business leaders and finance partners to gather inputs, validate assumptions, and ensure consistency across all business units.
Oversee development of monthly forecast updates, variance analysis, and performance reporting to drive accountability and informed decision-making.
Performs other duties as assigned
Benefits:
Comprehensive health, dental, and vision insurance
Health Savings Account with an employer contribution
Life Insurance
PTO
401(k) retirement plan with a company match
And more!
ENVIRONMENTAL/WORKING CONDITIONS: Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
*If you are viewing this role on a job board such as Indeed.com or LinkedIn, please know that pay bands are auto assigned and may not reflect the true pay band within the organization.
*No Recruiters Please
Clinical Documentation Specialist
Gastonia, NC jobs
Job Summary:##Assist with development and execution of a planned, systemic, system-wide approach to process design and performance measurement, assessment, improvement, and reporting. Perform data collection and analysis, trend identification for assigned clinical outcomes, and present this data at the appropriate meetings as defined or needed.
Serve as team member or facilitator, responsible for promoting and monitoring safe, high-quality, cost-effective healthcare with the best clinical outcomes possible.
Provide physician and nurse education to achieve compliance with best practice and evidence-based guidelines.
Facilitate interdisciplinary collaboration to measure and assess processes and outcomes, and proactively identify potential solutions with the multidisciplinary team and appropriate service line leaders and directors.
Gather and disseminate clinical performance improvement information and quality initiatives to the service lines, hospital and medical staff departments and committees.
Assist with retrospective reviews and preparation of appeals as indicated.
Facilitate peer review activities and integrate review findings with the credentialing and reappointment process as needed.
Working closely and having frequent communication with Service Line Medical Directors, Service Line Directors, and Department Heads will be required.
Frequent communication and updates with the Manager and Director are required.
This position will require leading meetings, analysis of data, and collaboration with a multidisciplinary team for performance improvement activities.
This position is for CaroMont Health care system.
Remote work may be approved per Manager/Director discretion with VP sign off.
Days and times are subject to Manager/Director discretion, organizational needs, and work performance.
Employee must have personal computer, complete Teleworking CBL as required, and review/sign the corporate Teleworking agreement (see Teleworking policy 15169), and the Remote Access Policy CDI Inpatient (15146).
Qualification:# MSN preferred/BSN required.
Current RN license to practice in NC (NC license or multi-state (compact) license).
Five (5) years recent#nursing experience required; hospital setting with#acute care experience strongly preferred.
Requires strong, broad-based clinical knowledge # the understanding of pathology/physiology,# analytical thinking, problem solving, plus good verbal and written communication.
# Strongly encouraged to obtain certification (CCDS) after 2 years in the role.
## EOE AA M/F/Vet/Disability
Vice President-Federal Communications and Marketing (Hybrid Remote - McLean, VA / DC Area)
Wilmington, NC jobs
Description & Requirements Maximus is seeking a dynamic and experienced Vice President-Federal Communications and Marketing to join our innovative team. The ideal candidate will bridge the gap between technology, business process services and marketing in the Federal Government sector. In this role, you will be responsible for Team Leadership and Change Management in a large organization. The VP-Federal Communications and Marketing will collaborate with cross-functional teams to drive Federal solutions and offerings. If you are a strategic thinker with a passion for technology services and marketing, and if you thrive in a dynamic and collaborative environment, we invite you to apply to the position at Maximus.
This is a hybrid position with the need to go into the office a minimum of 3 days per week and occasionally attend meetings and/or events in the Tyson Corners, VA/ Washington, DC area. This position requires some travel. The selected candidate must live in this geographical area.
Key Areas of Responsibility
- Identify, plan, develop, and oversee differentiated and impactful marketing strategies/materials.
- Developing new programs for customer engagement including integrated marketing programs from concept to execution
- Drive Maximus Federal solutions and offerings.
- Manage digital and social media strategies across the federal market
- Build, manage, and coach a high-performing marketing team.
- Direct and support market research collection, analysis, interpretation of market data for short- and long- term market forecasts and reports.
- Work closely with the growth leaders to align sales and marketing strategies
- Maintain brand standards and ensure compliance across all marketing and communications channels.
- Build long-term relationships with employees, clients, government officials, and stakeholders.
- Serve as a collaborative and senior leader on the Maximus Communication & Marketing Team, helping to align strategy and outcomes across the company.
- Drive the implementation of marketing campaigns that meet business objectives and drive customer engagement.
- Develop relationships with associations, academia and industry partners to drive thought leadership and brand elevation.
This role will develop and oversee the Maximus Federal segment marketing strategy. Responsibilities include building brand visibility in the Federal marketplace, driving customer and partner engagement to support growth goals. This position will be responsible for developing annual marketing plans building strategy, managing the cross functional team and budget and, leveraging partner relationships, driving go-to-market solutions.
Qualifications:
-15+ years of experience in a Federal Marketing and Industry Analysis position including 7+ years managing a team.
-Previous experience at a corporation focused on the Federal sector.
-Bachelor's degree in Marketing, Business, or a related field; technical background and digital marketing are a plus. Additional experience in lieu of degree will be considered.
-MA degree in Marketing, Communication, or similar relevant field, preferred.
-Outstanding communication, presentation, and leadership skills.
-In-depth knowledge of the Federal sector.
-Critical thinker with problem-solving skills.
-Strong interpersonal and communication skills.
Key Competencies include the following: Marketing and Communication Strategies, Team Leadership, Technical Expertise, Cross-Functional Collaboration, Content Development, Sales Enablement, Product and Solutions Positioning and Change Management
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
216,155.00
Maximum Salary
$
292,455.00
Easy ApplyProv Network Relations Supervisor-Physical Health (Remote-NC)
Gastonia, NC jobs
Competitive Compensation & Benefits Package!
eligible for -
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer
See attachment for additional details.
Location: Available for any Partners' NC locations; Remote option in NC or within 40 miles of NC border
Projected Hiring Range: Depending on Experience
Closing Date: Open Until Filled
Primary Purpose of Position:
The Provider Relations Physical Health Supervisor provides oversight and supervision to a team of Provider Account Specialists responsible for supporting relationships for providers in the Partners Health Management Network that primarily provide services to Physical Health Providers. This position is expected to build and sustain strong working relationships with cross functional departments, physical health plan partners, both physical and behavioral health providers, and essential providers. The Physical Health Provider Network Relations Supervisor supports successful operations of primarily physical health providers but also providers who deliver both physical and behavioral health services, and essential health providers within our healthcare delivery model. This position assists and promotes problem solving, communication, excellent customer service, process improvement and education/development. The position requires inter and intra departmental collaboration on projects, business development, network requirements, network expansion and fortification including knowledge of care management, contracting, value-based programs along with state and departmental reporting. Managed Care experience in the State of North Carolina is desired.
Role and Responsibilities:
Network Support and Development
Supervise and provide oversight to provider account specialists to support the needs of primarily Physical Health Providers but can include Behavioral Health and Essential Health Providers in the Partners Health Management Network.
Assist Physical Health Provider Network Relationship Manager in needed training and/or consultation related to provider issues.
Provide assistance with value-based and fee-for-service provider contracting.
Assist in development and enhancement of the provider network through engagement with Physical Health providers both in and out of the Partners Health Management network.
Work collaboratively with internal departments to increase knowledge and development opportunities for the network.
Provide technical assistance and guidance as necessary to Provider Account Specialists and Physical Health providers in the network.
Create reports as requested or needed for support of the provider network.
Provide support and assistance to the Physical Health Provider Network Relationship Manager.
Provide strong and comprehensive support in the area of Physical Health to ensure the best potential outcomes for the Physical Health providers and members.
Provider Relations
Ability to establish and maintain relationships with providers in and out of the network.
Facilitate and provide assistance as requested by both providers and other internal departments to mitigate provider issues or concerns.
Participate in provider meetings across the agency when appropriate or needed to foster and support the relationship between providers and Partners Health management.
Serving as a resource to other departments within the organization on provider-related issues.
Coordinate/attend meetings with providers and internal staff.
Participating in Provider Forums as requested and providing technical support and assistance to Provider Council as needed
Assist the Physical Health Provider Network Relationship Manager by participating in internal workgroups that involve Physical Health providers.
Collaborate with all levels of the organization including Executive Leadership Team, Departmental Directors, and Managers to assist with problem resolution.
Enhance relationships with providers by assisting in investigating, documenting, and resolving provider issues and concerns.
Knowledge, Skills and Abilities:
Considerable knowledge of the laws, regulations and policies that govern the program
General knowledge of Physical Health business practices, rules, and regulations
Exceptional interpersonal and communication skills
Strong problem solving, negotiation, arbitration, and conflict resolution skills
Excellent computer skills and proficiency in Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint
Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws, rules and regulations to various situations; to apply regulations and policies for maintenance of consumer medical records, personnel records, and facility licensure requirements
Demonstrated ability to lead and manage workload distribution.
Ability to make prompt independent decisions based upon relevant facts
Ability to establish rapport and maintain effective working relationships
Ability to act with tact and diplomacy in all situations
Ability to maintain strict confidentiality in all areas of work
Education/Experience Required: Bachelor's Degree in mental health, public health, social work, psychology, education, sociology, business, or public administration and five (5) years of experience in a community, business, or governmental program in health-related fields, social work or education including experience in network operations, provider relations, and management experience. Three (3) three years of supervisory, consultative, or administrative experience. A combination of relevant experience may be considered in lieu of a bachelor's degree.
NC Residency is required.
Education/Experience Preferred: Master's Degree and two(2) years' experience directly interacting in clinical environment.
Licensure/Certification Requirements: None
Auto-ApplyHospital Engagement Specialist (Remote)
Nashville, TN jobs
Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.
Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.
Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.
If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!
The Hospital Engagement Specialist fosters the relationship between area hospitals and MHC. This position acts as a bridge to bring Consumers into MHC services directly from the hospital. The Hospital Engagement Specialist works to ensure Consumers are connected to the right serve at the right time.
Job Title: Hospital Engagement Specialist (Remote)
Schedule: Monday -Friday, 8:00am-4:30pm
JOB SUMMARY: The Hospital Engagement Specialist fosters the relationship between area hospitals and MHC. This position acts as a bridge to bring Consumers into MHC services directly from the hospital. The Hospital Engagement Specialist works to ensure Consumers are connected to the right serve at the right time.
RESPONSIBILITIES:
Work with area hospitals to identify Consumers who need MHC services.
Identify appropriate services based on hospital discharge paperwork, face to face, and telephonic meetings.
Provide education and marketing to area hospitals about MHC services.
Travel to satellites to provide education to staff as needed.
Create and foster relationships with area hospital staff, discharge planners, and administration.
Track quality improvement data as outlined by Director.
Track engagement data as outlined by Director.
Summarize quality improvement and engagement data as needed and present to MHC leadership.
Review ER utilization and inpatient hospitalization reports to identify Consumers needing MHC services.
Develop relationships with local Emergency Rooms in order to collaborate on admission of high utilizers of emergency services.
Attend and participate in agency multidisciplinary team meetings as needed.
Represent the Agency with visitors learning about the agency model.
Responsible for attending all mandatory in-services, continuing education and annual health requirements.
Comply with all Corporate Compliance policies, practices and procedures. Report all unethical activities to supervisor, Corporate Compliance Office, Values Hotline number or Human Resource Director
Comply with all OSHA and safety policies, practices, and procedures. Report all unsafe practices or accidents to supervisor, Safety Supervisor and/or OSHA Coordinator.
Will be compliant with the relevant regulations concerning the privacy and security of consumer's protected health information (PHI) as established by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Participate in proactive team efforts to achieve departmental and company goals.
Perform other duties as assigned.
Provide leadership to others through example and sharing of knowledge/skill.
Follow all policies and procedures set by the Agency.
REQUIREMENTS:
Master's Degree in a health-related field of counseling, psychology, or social work. Must be licensed or license eligible (LPC, LMSW, LCSW, LMFT or equivalent)
Valid Tennessee Driver's License
Acceptable Motor Vehicle Report (MVR)
Acceptable Criminal Background Investigation
Personal Automobile Insurance
Cell Phone
BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available:
Medical Insurance/Prescription Drug Coverage
Health Savings Account
Dental Insurance
Vision Insurance
Basic Life and AD&D Insurance
Short- & Long-Term Disability
Supplemental Life Insurance
Cancer Insurance
Accident Insurance
Critical Illness Insurance
403b - Retirement Plan
Calm App for medication and mental health
Gym membership discounts
Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Auto-ApplyPartnersACCESS Call Center Representative (Remote)-NC
Elkin, NC jobs
Competitive Compensation & Benefits Package!
eligible for -
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer
See attachment for additional details.
Office Location: Remote option; Available for any of Partners' NC locations
Closing Date: Open Until Filled
Primary Purpose of Position: This position provides nonclinical administrative support to the PartnersACCESS call center. The Call Center Representative primary responsibility is to answer inbound calls and assist callers by connecting them to the appropriate party, sharing information, providing technical assistance, answering questions, handling and/or resolving complaints. Must maintain a high level of professionalism, patience and empathy working with callers who may be frustrated and may have complex medical, behavioral health, intellectual and other developmental conditions; and must still maintain the highest level of customer satisfaction by seeking first call resolution.
Must live in North Carolina and preferably in Partners counties.
Role and Responsibilities:
Ability to learn complex information about two Medicaid health plans and their benefits.
Work in a call center environment and interact with callers who are generally members and providers, to deliver information, answer frequently asked questions, and address complaints.
Route calls to the appropriate resource. Including appropriately identifying and elevating those more complex or crisis calls.
Understand Health/Mental Health (MH)/Substance Use (SU)/Traumatic Brain Injury (TBI)/Intellectual/Developmental Disability (I/DD) treatment needs, benefit information and referral of members calling to determine if they may potentially qualify for services.
Review call notes, enrollments, registrations, or other identified documents for completeness and/or accuracy.
Collect and enter demographic data into the electronic record, completion of appropriate forms, explanation of services, benefits and resources, verifies Medicaid and dispatch.
Provide follow up calls.
This position demands a high level of accuracy and confidentiality. Information must be handled according to NC standards and rules, state and federal laws and LME/MCO and NCQA standards, procedures, policies and protocol.
Trained on the requirements, policies and procedures of the BH I/DD Tailored Plan operating in North Carolina and can respond to all areas within the Member Handbook and Provider Manual, including resolving claims payment inquires in one touch.
Automation:
Screenings are completed using standard and specialized computer programs.
Inputs accurate information into the system and unlocks electronic service records with appropriate consents, enters all necessary data elements into data systems.
Cooperative Efforts:
Must be a team player and have a positive attitude.
Establish and maintain effective working relationships within the unit, agency, and service system
Consistently demonstrate professionalism, tact and diplomacy in handling volatile callers and/or working with contract providers and other external parties.
Participate in Unit Staff meeting, Agency Staff meetings, (All staff meetings) and assigned committees.
Interacts by phone with providers to provide information in response to inquiries, concerns, and questions.
Interact with providers to provide information in response to inquiries about services and other resources.
BH I/DD Tailored Plan eligibility and services.
Knowledge, Skills and Abilities:
Knowledge/Ability to Learn:
Health, mental health, substance use, traumatic brain injury and intellectual/developmental disability service delivery and NC Medicaid Managed Care system as well as the resources available in the community.
Call center functions, member population, potential for crisis issues, confidentiality laws and program protocols/policies.
High level computer skills.
Ability communicate effectively orally and in writing, have good keyboarding skills and be able to multi-task.
Ability to provide technical assistance to both members and Providers.
Ability to maintain confidentiality when screening and referring calls.
Education/Experience Required: High School diploma and at least (1) year of healthcare and/or MH/SU/IDD/TBI experience.
Education/Experience Preferred: Associate degree or higher and one (1) year of healthcare or MH/SU/IDD/TBI experience, or Associates Degree in Nursing (ADNs) and at least one (1) year of healthcare and/or MH/SU/IDD/TBI experience.
Bilingual preferred (for one of the positions).
Licensure/Certification Requirements: N/A
Auto-ApplyI/DD Care Manager (QP)-Mobile/Remote (NC)
Elkin, NC jobs
which will work primarily out in the assigned communities.**
Competitive Compensation & Benefits Package!
eligible for -
Annual incentive bonus plan
Medical, dental, and vision insurance with low deductible/low cost health plan
Generous vacation and sick time accrual
12 paid holidays
State Retirement (pension plan)
401(k) Plan with employer match
Company paid life and disability insurance
Wellness Programs
Public Service Loan Forgiveness Qualifying Employer
See attachment for additional details.
Location: Available for any of Partners' NC locations; Mobile/Remote position
Projected Hiring Range: Depending on Experience
Closing Date: Open Until Filled
Primary Purpose of Position: The Intellectual and Developmental Disabilities (I/DD) Care Manager is responsible for providing Tailored Care Management and/or care coordination to members/recipients with I/DD to help secure and coordinate a variety of physical health, developmental disability, behavioral health and long-term services and support (LTSS) services. The I/DD Care Manager actively engages with members/ recipients through comprehensive assessment, care planning, health promotion, and comprehensive transitional care. Tailored Care Management is comprehensive and longitudinal for members with Medicaid coverage. Recipients with no Medicaid receive Tailored Care Management based on specified triggers and for a duration not to exceed ninety (90) days. Travel is an essential function of this position.
Role and Responsibilities:
Duties of the I/DD Care Manager include, but are not limited to, the following:
Comprehensive Care Management
Provide assessment and care management services aimed at the integration of primary, behavioral and specialty health care and community support services, using a comprehensive person-centered care plan which addresses all clinical and non-clinical needs and promotes wellness and management of chronic conditions in pursuit of optimal health outcomes
Complete a care management comprehensive assessment within required timelines and update as needed
Develop a comprehensive Individual Support Plan and update as needed
Provide diversion activities to support community tenure
Care Coordination
Facilitate access to and the monitoring of services identified in the Individual Support Plan to manage chronic conditions for optimal health outcomes and to promote wellness.
Facilitate communication and regularly scheduled interdisciplinary team meetings to review care plans and assess progress.
Monitors services for compliance with state standards and Medicaid regulations, including home and community-based standards for 1915i services
Verify that services are delivered as outlined in ISP and addresses any deviations in services Individual and Family Supports
Provide education and guidance on self-management and self-advocacy
Provide information about rights, protections, and responsibilities, including the right to change providers, the grievance and complaint resolution process, and fair hearing processes
Educate members and recipients about the Registry of Unmet Needs, with referral as indicated
Utilize person centered planning methods/strategies to gather information and to get to know the members supported
Ensure that members/legally responsible persons are informed of services available, service options available, processes (e.g. requirements for specific service), etc.
Promote prevention and health through education on the member's chronic conditions and/or disabilities for the member, family members, and their caregivers/support members
Promote culturally competent services and supports.
Health Promotion
Educate and engage the member/recipient and caregivers in making decisions that promote his/her maximum independent living skills, good health, pro-active management of chronic conditions, early identification of risk factors, and appropriate screening for emerging health problems
Closely coordinate care with the member's I/DD, behavioral health, and physical health providers, including in person visits to Emergency Departments and Skilled Nursing Facilities
Support medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
Transitional Care Management
Proactive and intentional care management when the member/recipient is experiencing care transitions (including, but not limited to transitions related to hospitalization, nursing facility, rehabilitation facility, community-based group home, etc.), significant life changes including, but not limited to loss of primary caregiver, transition from school services, etc.) or when a member/recipient is transitioning between health plans.
Create and implement a 90-day transition plan as an amendment to the ISP that outlines how services will be maintained or accessed and includes a process to transition to the new care setting and integrate into his or her community.
Referral to Community/Social Supports
Provide information and assistance in referring members/recipients to community-based resources and social support services, regardless of funding source, which can meet identified needs
Provide comprehensive assistance securing health-related services, including assistance with initial application and renewal with filling out and submitting applications and gathering and submitting required documentation, including in-person assistance when it is the most efficient and effective approach.
Time-Limited Care Coordination for Member Excluded from Receiving Tailored Care Management
Assist member who are receiving care management from other entities (e.g., CCNC, CAP/C, CAP/DA) with referral/linkage to I/DD services available through the Tailored Plan or Medicaid Direct contract
Provide transitional care management
Participate in weekly conference with CCNC, as needed, to share information on high-risk members, including members with a behavioral health transitional care need and members with special health care needs, who are receiving care coordination and care management from both entities or require referrals
Coordinate with each member's care manager to the extent the member is engaged in care management through another entity (e.g. PCCM Vendor, Skilled Nursing Facility, CAP/C or CAP/DA, etc.)
Share the results of the any assessments completed, the member's person-centered plan, and the member's Care Plan (to the extent one exists) with entity providing care management
Notify the member's care manager that the member is undergoing a transition and engage the member's assigned care manager to assist with transitioning the member into the community, including in the development of the ninety (90) day post-discharge transition plan to the extent there are items within the care manager's scope.
With the assistance of the care management entity, encouraging, supporting, and facilitating communication between primary care providers and the Partners network providers regarding medication management, shared roles in care transitions and ongoing care, the exchange of clinically relevant information, annual exams, coordination of services, case consultation, and problem-solving as well as identification of a medical home for persons determined to have need.
Other:
Assist state-funded recipients apply for Medicaid
Coordinate Medicaid deductibles, as applicable, with the member/legally responsible person and provider(s)
Proactively monitor documentation/billing to ensure that issues/errors are resolved as quickly as possible
Ensure all clinical documentation (e.g. goals, plans, progress notes, etc.) meet state, agency and Medicaid requirements
Maintain medical record compliance/quality, as demonstrated by ≥90% compliance on Qualitative Record Reviews
Recognizes and reports critical incidents
Promotes member satisfaction through ongoing communication and timely follow-up on any concerns/issues
Collaborates with providers to ensure accurate/timely submission of authorization requests for all Tailor Plan-funded services/supports
Document within the grievance system any expression of dissatisfaction/concern expressed by member/recipient supported or others on behalf of the member/recipient supported
Ensure strong leadership to care team for each member/recipient, including effectively communicating with and providing direction to Care Management extenders
Knowledge, Skills, and Abilities:
Demonstrated knowledge of the assessment and treatment of I/DD needs, with or without co-occurring physical health, mental health or substance use disorder needs
Ability to develop strong, person-centered plans
Exceptional interpersonal skills, highly effective communication ability, and the propensity to make prompt independent decisions based upon relevant facts and established processes
Demonstrated ability to collaborate and communicate effectively in team environment
Ability to maintain effective and professional relationships with member/recipients, family members and other members of the care team
Problem solving, negotiation and conflict resolution skills
Excellent computer skills including proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.)
Detail oriented
Ability to learn and understand legal, waiver and program practices/requirements and apply this knowledge in problem-solving and responding to questions/inquiries
Ability to independently organize multiple tasks and priorities and to effectively complete duties within assigned timeframes
Ability to manage and uphold integrity and confidentiality of sensitive data
Sensitivity and knowledge of different cultures, ethnicities, spiritual beliefs and sexual orientation.
Education/Experience Required:
Bachelor's degree in a field related to health, psychology, sociology, social work, nursing or another relevant human services area and two (2) years of full-time experience with I/DD population OR
Bachelor's degree in a field other than human services and four (4) years of full-time experience with I/DD population OR
Master's degree in human services and one (1) year of full-time experience with I/DD population OR
Licensure as a registered nurse (RN) and four (4) years of full-time accumulated experience with I/DD
AND
Two (2) years of prior Long-Term Services and Supports (LTSS)and/or Home and Community Based Services (HCBS) coordination, care delivery monitoring and care management experience. This experience may be concurrent with the two years of experience working with I/DD population described above
AND
Must reside in North Carolina
Must have ability to travel regularly as needed to perform job duties
Education/Experience Preferred:
Experience working with member/recipients with co-occurring physical health and/or behavioral health needs preferred.
Licensure/Certification Requirements:
If a Registered Nurse (RN), must be licensed in North Carolina.
Auto-Apply