Baystate Health is the largest healthcare organization in western Massachusetts, dedicated to improving the health of the people in its communities with quality care and compassion. Serving as an essential regional provider and a national healthcare leader, Baystate Health supports its mission with a focus on quality, safety, value, and experience. With nearly 13,000 team members and over 980 beds across five hospitals, it is a significant economic and healthcare force in the area. The organization values equity, dignity, and creating a sense of belonging for both employees and patients. Baystate Health offers a supportive community where you can truly make a difference.
Role Description
This is a full-time on-site role located in Springfield, MA, for a Radiation Therapist. The Radiation Therapist is responsible for delivering prescribed radiation treatments to patients, ensuring the highest level of care and safety. Daily responsibilities include operating specialized equipment, positioning patients accurately, adhering to radiation safety protocols, and maintaining comprehensive treatment records. Collaboration with a team of medical professionals to optimize patient care and provide support throughout the treatment process is a vital part of this role.
Qualifications
Current certification with the American Registry of Radiologic Technologists (ARRT)
Knowledge of and experience in radiation safety practices
Understanding and application of dosimetry and related techniques
Experience working with radiation therapies and medical practices related to radiation treatments
Strong attention to detail and ability to adhere to protocols
Proficiency in working collaboratively with a multidisciplinary healthcare team
Bachelor's degree in Radiation Therapy or related field preferred
Compassionate patient care and excellent communication skills
$65k-82k yearly est. 3d ago
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Public Safety Supervisor
Baystate Health 4.7
Baystate Health job in Springfield, MA
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$33.67 - $38.70 - $45.77Job Description
We are a 716-bed independent academic medical center. We are the community's major referral hospital, and we provide a wide range of services, including:
Cancer care
Critical care medicine
Digestive disorder care
Heart and vascular disease care
Laboratory services
Neurological disorders
Obstetrics and gynecology care
And care for many other injuries, illnesses, and conditions
Ranked among highest performing hospitals nationally by U.S. News & World Report
Among only 1% of hospitals to be recognized by Magnet 4 consecutive times
Named a top 50 cardiovascular hospital by Watson Health
SCHEDULE:
Full time 40 hours
Night shift
LOCATION:
Baystate Medical Center
Springfield, MA
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO - up to 25 days in the first year, with scheduled earned increases
Sign on bonus (Sign on Bonuses are paid to external hires only; not applicable for internal or company transfers, unless otherwise specified. Former employees are eligible after 1 year post separation from Baystate Health)
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service.
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health.
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity is what elevates respect for our patients and staff. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
Summary Description:
The Public Safety Supervisor provides daily leadership and direction for security operations at an assigned Baystate Health facility or campus. The role helps provide a safe and secure environment for patients, visitors, and staff by overseeing security personnel, coordinating incident response, and enforcing policies and procedures consistent with Baystate Health's mission, values, and regulatory requirements. This position serves as the on-site leader for all Public Safety functions, including patrol operations, access control, emergency response, workplace violence prevention, and incident reporting.
Job Responsibilities:
• Supervise and coordinate the activities of Public Safety Officers and Telecommunicators on assigned shifts.
• Ensure proper staffing levels and equitable scheduling to maintain continuous coverage across all posts and patrol zones.
• Provide daily briefings and ensure consistent communication of policies, updates, and priorities.
• Conduct performance observations, coaching, and evaluations for assigned staff.
• Respond promptly to emergencies, disturbances, and security incidents, providing leadership and coordination during critical events.
• Review incident reports for accuracy, completeness, and compliance with policy; submit findings and recommendations to the Public Safety Manager and Investigator when appropriate. Develops daily incident/activity logs for sharing with site leadership and security staff.
• Reviews Public Safety Officer incident reports, conducts more detailed investigations, and assists the Public Safety Investigator or Manager in major investigations.
• Conducts Daily Management huddles
• Serve as a resource and mentor to staff regarding de-escalation, customer service, and enforcement of security procedures.
• Monitor security systems (access control, cameras, alarms) and ensure operational readiness.
• Conduct regular inspections of security posts, equipment, and sensitive areas (e.g., Pharmacy, ED, Behavioral Health, Pediatrics, and infrastructure areas).
• Collaborate with hospital leadership, clinical teams, and law enforcement when addressing high-risk or disruptive behavior situations. Follows up on patient and employee risk assessments (domestic violence, patient victims of violence, patient prisoners, and patients identified at risk for committing violence.
• Assist in compliance with Joint Commission (TJC), Centers for Medicare & Medicaid Services (CMS), and Occupational Safety and Health Administration (OSHA) requirements related to security and the Physical Environment. Participate in emergency preparedness drills and support the hospital's incident command structure during activations.
• Support the Public Safety Education Coordinator in delivering ongoing training, including defensive tactics, crisis management, and customer service skills.
• Leads employee engagement process for assigned staff.
• Promote a culture of safety, accountability, and professionalism within the department.
Skills/Competencies:
• Strong knowledge of healthcare security operations, emergency response, and customer service in a clinical environment.
• Strong leadership, decision-making, and interpersonal skills.
• Ability to handle high-stress situations with composure and professionalism.
• Knowledge of Joint Commission, CMS, and OSHA workplace violence standards.
• Excellent written and verbal communication and report-writing skills.
• Ability to coach, motivate, and develop staff.
• Proficient with security technologies, including CCTV, access control, and radio communication systems.
Required Education
High School Diploma or equivalent
Preferred Education:
Associate or bachelor's degree in criminal justice, Security, Emergency Management, or related field.
Required Experience:
Minimum of 3-5 years of healthcare, public safety, or law enforcement experience.
Minimum of 1-2 years of supervisory or leadership experience.
Strong knowledge of healthcare security operations, emergency response, and customer service in a clinical environment.
Preferred Experience:
Previous supervisory experience in a healthcare or hospital-based security department.
Preferred Experience:
Experience developing training using adult learning principles and simulation-based education.
Required Certifications:
Valid driver's license and the ability to travel between system facilities.
Certification in IAHSS Basic, Advanced, and Supervisor levels (or obtained within one year).
Crisis Prevention Institute (CPI) training within 6 months of hire
Current certification in Basic Life Support (BLS) or ability to obtain within 6 months of hire.
If employed at Baystate Medical Center: Massachusetts POST-Certified Police Officer meeting MPTC Training Council Requirements.
Preferred Certification:
Crisis Prevention Institute (CPI), MOAB, or equivalent de-escalation instructor certification.
CPR/AED certification.
Working Conditions
Work performed in hospital, outpatient, and administrative settings. May require rotating shifts, weekends, and holidays to provide appropriate coverage levels and to manage special situations. Frequent walking, standing, and occasional physical intervention in emergent situations. Exposure to emotionally charged or potentially violent situations that may require de-escalation and restraint techniques.
Baystate Health Mission Alignment
Baystate Health is dedicated to advancing the health and safety of our communities through compassion, respect, and teamwork. The Security Supervisor personally demonstrates these values and expects them to be reflected in every security interaction, fostering a safe and healing environment for patients, visitors, and team members.
Education:
GED or HiSET (Required)
Certifications:
Driver License - Other
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
$45.8 hourly Auto-Apply 52d ago
Laboratory Administrator
Massachusetts General Hospital 4.7
Boston, MA job
The Faustman Immunobiology Lab seeks a detail-oriented and organized Laboratory Administrator to support research operations, including clinical trials for type 1 diabetes using the BCG vaccine. Responsibilities include managing lab supplies, contracts, budgets, grants, safety protocols, donor relations, and onboarding processes. This full-time, on-site role requires strong communication, multitasking, and administrative skills, with a minimum 2-year commitment. Bachelor's degree or equivalent experience preferred.
Qualifications
About Us:
We are a Human Translation Center that takes basic science discoveries and advances them through cutting-edge clinical trials. One of our premier programs in the Immunobiology Laboratories is conducting innovative Phase II clinical trials focused on the treatment of type 1 diabetes with a generic drug called the BCG vaccine. We are testing the potential of BCG vaccination to reverse type 1 diabetes in both adults and children.
Position Overview:
We are seeking a highly organized and detail-oriented Laboratory Administrator to join our diverse clinical and research teams. The ideal candidate will play a critical role in supporting the lab's operations, ensuring the smooth day-to-day functions, and assisting with administrative tasks vital for the lab's productivity and success. This position offers an opportunity to contribute to cutting-edge research while working closely with a talented team.
Key Responsibilities:
· Order daily lab and office supplies to ensure the lab is well-stocked and operations run smoothly.
· Initiate contract requests with MGH's contracts team and assist in drafting legal Statements of Work (SOWs).
· Proofread and assist with Master Service Agreements (MSAs) and other relevant legal documents.
· Process and track monthly lab budgets, ensuring accurate financial records and accounting.
· Reconcile monthly credit card expenses to maintain budget integrity.
· Assist with proofreading publications and compiling references for research articles.
· Aid in reviewing and submitting grants.
· Supervise about 20 employee hours for integrity and report to the timekeeping department.
· Assist with and direct lab safety protocols, ensuring compliance with safety regulations.
· Manage and direct the annual donation drive for the lab, with special attention to high-profile donors.
· Set up and send blast emails via Constant Contact for lab announcements and updates.
· Set up job postings and assist with the onboarding process for new team members.
· Provide administrative support for any additional tasks as required by the PI.
· Ensure timely invoice payments to vendors.
Job Requirements:
· Bachelor's degree in a related field or equivalent experience.
· Strong organizational skills with a keen attention to detail, and the ability to multitask.
· Experience with lab administration and research support is preferred.
· Excellent written and verbal communication skills.
· Familiarity with budgets, expense reconciliation, and contract management is preferred, or a keen interest in learning.
· Ability to work independently.
· Experience with grants, publications, and safety compliance is a plus.
· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
· Familiarity with Constant Contact or other email marketing platforms is a plus.
· Strong interpersonal skills with the ability to interact with seasoned professionals and effectively prioritize projects.
Additional Information:
· This is a full-time position.
· Minimum 2-year commitment.
· This is a 100% on-site position (not remote).
· Interest in overseeing the day-to-day operations of the team to ensure smooth workflow and task management.
· Our group of about 20+ on-site colleagues shares a strong camaraderie and is driven by a shared mission for healthcare change.
· Interest in our research that aims to make a generic drug available to the public.
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Onsite
Work Location
149 Thirteenth Street Building 149
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$68k-113k yearly est. 2d ago
Senior Clinical Research Coordinator
Massachusetts General Hospital 4.7
Boston, MA job
Massachusetts General Hospital and Harvard Medical School are seeking a highly motivated candidate to join the Immunobiology Laboratory. The role focuses on innovative clinical trials for the treatment of type 1 diabetes using the BCG vaccine, with opportunities to gain hands-on experience in regulatory medicine and translational research. Full time, 100% onsite and predominately early morning visits starting at 700AM, M-F. Anticipated working hours are 7AM-4PM.
The CRC-Senior will oversee program-wide regulatory and operational needs across multiple supportive care research studies. In addition to contributing to projects employing qualitative methods, survey data, and clinical trial designs, the CRC-Senior will help develop and implement standard operating procedures, onboard and train junior clinical research coordinators (CRCs), and ensure high-quality study execution and compliance. This position is ideal for candidates with prior research experience who are ready to take on supervisory and program development responsibilities.
Key Responsibilities
Leadership & Training
Train, and mentor entry-level CRCs, ensuring adherence to standard operating procedures and best practices.
Study Coordination
Provide an extra layer of support in managing studies, including participant eligibility reviews, recruitment, informed consent, and coordination of study visits.
Assist with data collection (surveys, interviews, chart reviews) and quality control checks, using REDCap (Research Electronic Data Capture) or other programs.
Regulatory & Compliance
Prepare and maintain Institutional Review Board (IRB) protocol submissions, amendments, continuing reviews, and adverse event reports.
Ensure compliance with study protocols, Human Subjects and Good Clinical Practice guidelines, and institutional policies.
Assist in coordinating Data Safety Monitoring Board (DSMB) meetings.
Update and review Standard Operating Procedures (SOPs).
Program Development
Assist in developing standard operating procedures and quality assurance systems.
Contribute to creation of study templates and guidance for protocol design, database management, and grant submissions.
Qualifications
Education & Experience
Bachelor's degree required (health sciences, psychology, public health, nursing, or related field preferred)
Minimum of 5 years of post-baccalaureate research experience in clinical trials or human subjects research, including direct experience with IRB/regulatory documentation.
Skills & Competencies
Ability to oversee, train and evaluate others effectively.
Strong organizational, time management, and problem-solving skills.
Excellent interpersonal and written/verbal communication skills.
Ability to work independently and collaboratively across multiple investigators and teams.
Familiarity with REDCap and other data capture systems preferred.
$45k-61k yearly est. 1d ago
Assistant to the President, Healthcare at Home
Brigham and Women's Hospital 4.6
Somerville, MA job
Site: Mass General Brigham Home Care, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
A Unique Opportunity to Partner with Senior Leadership Driving the Future of Home-Based Care
Mass General Brigham's Healthcare at Home division is transforming how and where care is delivered - from hospital-level treatment in the comfort of patients' homes to leading programs in home-based palliative and post-acute care.
We are seeking a skilled Assistant to provide high-level administrative and operational support to the President and Chief Operating Officer, and members of their cabinet within the Healthcare at Home division.
This is not a traditional administrative role. It is a visible, trusted position that plays an important role in supporting the daily operations and effectiveness of a fast-paced, mission-driven leadership team.
________________________________________
About Healthcare at Home
Healthcare at Home delivers care that supports patients across every phase of recovery - from urgent and acute care to home hospital, post-acute home care, and home-based palliative services.
* 8,000+ home hospital admissions since 2022
* 30,000+ acute care bed days saved across our system
* 455,000+ annual home care visits
* 1000+ referrals to home-based palliative care annually
Together, these programs enable patients to receive high-quality, cost-effective, and compassionate care - wherever they call home.
Job Summary
The Role
The Assistant to the President serves as the central coordination point for the division's executive leadership, providing sophisticated administrative and operational support that enables leaders to remain focused on strategy, growth, and patient-centered care.
This role requires independent judgment, exceptional discretion, and the ability to manage complex and sensitive work with minimal oversight.
Flexible Hybrid Work: Enjoy the autonomy and work-life balance of primarily remote work while staying connected to leadership and the team through periodic in-person meetings at Assembly Row (Somerville). This role offers flexible on-site options, with the opportunity to come to the office more frequently if preferred.
The starting salary for this role begins at approximately $75,000, with final compensation determined in alignment with MGB Compensation guidelines. Factors such as internal pay equity, relevant experience, and the established salary range for the position will also be considered
Key Responsibilities:
* Serve as a trusted partner to the President, COO, and executive cabinet, supporting the daily operational rhythm of a complex healthcare division.
* Proactively manage highly complex calendars, scheduling, travel, and logistics across multiple executives, balancing competing priorities and anticipating needs.
* Coordinate and support high-visibility meetings, board and committee sessions, executive presentations, and speaking engagements, including preparation of agendas, materials, minutes, and follow-up actions.
* Prepare correspondence, executive summaries, presentations, and reports that reflect the executive voice, organizational standards, and confidentiality expectations.
* Act as a key liaison between executive leadership and internal/external stakeholders, including senior system leaders, board members, and partners-often interpreting and communicating executive intent with clarity and diplomacy.
* Maintain executive files, records, and documentation; manage office operations, budget tracking, expense reconciliation, and reimbursement processing in alignment with corporate policies.
* Perform payroll-related and administrative functions for the executive team, ensuring accuracy, timeliness, and compliance.
* Handle sensitive, complex, and confidential matters with professionalism, sound judgment, and discretion.
Qualifications
* Associate's degree required; Bachelor's degree preferred.
* 5-7 years of experience providing direct support to senior executives (C-suite, President, or equivalent).
* Demonstrated excellence in communication, judgment, organization, and attention to detail.
* Advanced proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word).
* Proven ability to prioritize and manage multiple demands.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
* /
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1410 Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$75k yearly Auto-Apply 4d ago
Spanish Interpreter BWH
Brigham and Women's Hospital 4.6
Boston, MA job
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Shift: 36hr rotation
Job Summary
Summary
Responsible for facilitating the successful delivery of services to patients and family members of various languages.
Follows requests for interpretation, collaborating with qualified auxiliary interpreters for comprehensive accommodation of interpretation requests. Provides translation service (both sight translation & written translation) of pertinent materials for patients and families, such as written information regarding relevant services, pre-operative, post-operative, discharge instructions, patient and family education, and follow-up care materials.
Does this position require Patient Care?
Yes
Essential Functions
* Serve as a mediator, as necessary and when appropriate, to enhance communication between staff and patients/family as it relates to medical care and adhere to the standard code of ethics for medical interpreters.
* Keep accurate documentation of interpretation encounters to include relevant data such as location, duration, and purpose.
* Provides coordination and staff training on the use of the telephone language interpretation services (and relevant equipment).
* Answer calls promptly and conduct interpretation in a friendly and professional manner.
* Function in a manner appropriate to each interpreted situation, demonstrating professional appearance, conduct, and promptness.
* Adheres to standard code of ethics for medical interpreters.
Qualifications
* 1. Bachelors Degree with a concentration in a human relations field (i.e. Sociology, Psychology) highly preferable.
* 2. At least 2 years of college level education and 2 years of hospital and/or health care related experience in a position of direct patient contact.
* 3. Fluency of English and Spanish, both written and verbal.
* 4. Prior training of medical terminology and interpreting skills.
* 5. Knowledge of culture-specific care.
Knowledge, Skills and Abilities
* Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Being aware of others' reactions and understanding why they react as they do.
* Talking to others to convey information effectively.
* Understanding the implications of new information for both current and future problem-solving and decision-making.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
75 Francis Street
Scheduled Weekly Hours
36
Employee Type
Regular
Work Shift
Rotating (United States of America)
Pay Range
$22.88 - $32.72/Hourly
Grade
5
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$22.9-32.7 hourly Auto-Apply 60d+ ago
Registered Nurse
Massachusetts General Hospital 4.7
Boston, MA job
Clinical Research Nurse Diabetes - MGH
Seeking an experienced RN for the Faustman Immunology Lab located at Massachusetts General Hospital (MGH) Charlestown. The lab conducts innovative Phase II clinical trial focused on the treatment of Type 1 Diabetes. We are testing the potential of BCG, our study drug, to reverse Type I Diabetes in both adults and children (8 years and greater). Please visit ******************* to familiarize yourself with our work.
We are seeking a highly motivated candidate with an interest in clinical research. Benefits eligible part-time 32-hours with a potential for full-time. 100% onsite and predominately early morning visits starting at 7:00AM, M-F.
The Clinical Research Nurse (CRN) in collaboration with the physician, is responsible for the implementation and evaluation of clinical research. The CRN has to have expert skills in:
-conduct and documentation of FDA oversight clinical trials - attention to details and documentation practices
-extremely good IV skills including children 8 years and older - applied daily, 3 children/day
-excellent attendance record since children and families fly in from all over the US and must be met with nurse and meet FDA visit guidelines for timing of visits.
Additional skills required include some knowledge of Type I Diabetes. Strong interpersonal, organizational, collaborative, and excellent communication skills across all age ranges are required. Commitment to continued learning and excellent interactions with team of about 8 members - physicians, clinical research assistants, research assistants, etc. Experience in pediatrics preferred.
Responsibilities:
Coordinates study enrollment, protocol treatment, and completion of study requirements for patients participating in clinical trials.
Works collaboratively and functions as an effective member of the research care team.
Punctual and reliable the RN works with other members to ensure full coverage of patients and flights into Boston.
Prior mastery of IV insertion daily in 8-20-year-old children; excellent blood drawing skills.
Continued learning of good practices in human clinical trials and daily audit and documentation requirements.
Provides protocol education to patients and families; adapts interactions based on age-specific needs of the patient.
Supports research activity within the Faustman Immunology Lab.
Conducts human research protocols in a carefully monitored controlled, yet dynamic environment to achieve quality outcomes for date research participant safety to support the lab research goals.
Works collaboratively with study coordinators in maintaining study regulatory binders.
Collects and prepares required specimens for analysis and monitors test results, as appropriate.
Documents in StudyTrax as appropriate and communicates observations and findings to protocol investigator.
Participates in weekly research team meeting and ongoing collaboration with the study team to serve a s a resource person for study coordinators.
Monitors the environment of care with attention to patient safety and assures compliance with regulatory agency standards.
Responsible for accurate and complete record keeping for both research and nursing-related data for all study protocols.
Participates in internal audits in collaboration with study coordinators in all active protocols.
Assessment of the injection response with documentation (electronic and paper).
Performs site injections assessment both in person and with Zoom.
Provides Clinical Lab Test results to subjects.
Performs Mixed Meal Tolerance Testing (MMTT) on the pediatric population and assists the MD in performing Glucagon Stimulation Testing on the Adult Subjects.
Qualifications
BSN preferred.
Minimum five years of RN experience with both Adult and Pediatric (8 years and older) IV and blood draws required. 3-5 years of years of IV experience required.
Current MA RN license.
Maintains BLS certification.
Clinical Research and Diabetes experience preferred.
We are also committed to providing our employees with a work-life balance that allows them to thrive both professionally and personally. If you are looking for a challenging and rewarding career in medicine, then Mass General Hospital is the place for you. We offer a variety of career opportunities, so you can find a position that fits your interests and skills. We also offer several benefits, so you can be sure that you are well-compensated for your hard work.
Reasons to Choose MGH
1. The State's First Magnet Hospital
2. Opportunities for growth and development
3. Medical, Dental and Vision insurance
4. Tuition Reimbursement
5. Generous paid time off
6. Subsidized MBTA pass (50% discount)
7. Free parking for nights and weekends
8. Resources for childcare and emergency backup care
9. Hospital paid retirement plan and tax-sheltered annuity plan.
10. Employee “Perks” - enjoy discounts on tickets and passes for everything
Job Summary
Accountable for interpreting the plan of medical care, assessment of patients' clinical decision-making regarding nursing care, assuring nursing care is provided in a safe and competent manner, providing individualized nursing care, and evaluating nursing care for groups of patients.
Does this position require Patient Care?Yes
Essential Functions
Maintain accurate, detailed reports, and records.
-Administer medications to patients and monitor patients for reactions or side effects.
-Record patients' medical information and vital signs.
-Monitor, record, and report symptoms or changes in patients' conditions.
-Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
-Modify patient treatment plans as indicated by patients' responses and conditions.
Qualifications
Education: Bachelor's Degree Nursing required
Previous research experience preferred
$69k-96k yearly est. 23h ago
Sr. Grants Administrator
Brigham and Women's Hospital 4.6
Boston, MA job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Manages all phases of the research grant and contract administration, including grant related activities of an assigned portfolio of research departments. Provides guidance, resolves issues, and helps navigate the research proposal submission and application process. Responsible for budget development assistance, interpretation of sponsor requirements, as well as ensuring that proposals meet sponsor and institutional guidelines and regulations. Is expected to achieve Institutional Signing Authority and will support the highest complexity work.
Does this position require Patient Care?
No
Essential Functions
* Processes and prepares research grant proposals, awards and transactions, maintaining grant/contract record in compliance with institutional and research sponsors.
* Prepares budgets, justifications, and materials for financial reporting.
* Identifies and prevents projected overruns, identifies cost sharing opportunities, proposes and implements creative solutions to potential fiscal issues.
* Ensures proposal compliance with sponsor and organizational guidelines; verify all sponsor requirements are met and documented in appropriate system.
* Serves as department or team grant management expert.
* Train and orient new staff.
* Supports highest complexity work and may achieve institutional signing authority.
Qualifications
Education
Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree? Yes
Licenses and Credentials
Experience
research administration experience 3-5 years required
Knowledge, Skills and Abilities
* Proficient in spreadsheet, database, accounting and other computer applications.
* Excellent verbal and written communication, interpersonal and problem solving skills.
* Good organization and coordination skills.
* Ability to work with large financial data sets with accuracy.
* Good working knowledge of research agency, sponsor and organization funding guidelines and policies.
* Good negotiation skills.
* Ability to work independently.
* Ability to make good judgements and resolve problems.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
40 Blossom Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$78,000.00 - $113,453.60/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$78k-113.5k yearly Auto-Apply 12d ago
Project Worker
Brigham and Women's Hospital 4.6
Boston, MA job
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:
Responsible for providing support services and assistance in maintaining cleanliness and orderliness by ensuring a clean and hygienic environment for the guests, patients, or occupants.
Does this position require Patient Care? No
Essential Functions:
* Performing routine cleaning tasks such as sweeping, mopping, dusting, vacuuming, and disinfecting surfaces.
* Handling and maintaining linen supplies, including changing bed linens, replenishing towels and toiletries, and collecting and sorting soiled linens for laundry services.
* Properly disposing of trash, recyclables, and hazardous materials according to established procedures and regulations.
* Monitoring and restocking supplies and amenities such as toiletries, towels, cleaning products, and other necessary items.
* Maintaining accurate records of cleaning activities, including daily cleaning logs, room occupancy status, maintenance requests, and other relevant documentation.
* Following established safety protocols, including the use of personal protective equipment and the proper handling and storage of cleaning chemicals.
Qualifications
Education
High School Diploma or Equivalent required
40-hour day shift
Experience
Customer Service Experience 1-2 years preferred, or Housekeeping Experience 0-1 year preferred
Knowledge, Skills and Abilities
* Familiarity with different cleaning techniques, equipment, and products.
* Strong attention to detail to ensure thorough cleaning and maintenance of the assigned areas.
* Ability to prioritize tasks, manage time effectively, and meet deadlines.
* Customer service skills to ensure guest/patient satisfaction.
* Ability to follow instructions and work well with others.
* Trustworthiness and a strong work ethic to maintain confidentiality and handle sensitive information appropriately.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Occasionally (3-33%) 35lbs+ (w/assisted device) Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Occasionally (3-33%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Occasionally (3-33%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
70 Francis Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $23.80/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-23.8 hourly Auto-Apply 57d ago
Transporter - 40hrs/Day Shift
Brigham and Women's Hospital 4.6
Northampton, MA job
Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.
Job Summary
Shift: Monday-Friday 7:00am-3:30pm w/rotating weekends & holidays
Under the direction of the Support Services Manager and within established organizational and departmental policies and procedures, responsible for performing a variety of duties, including transporting patients, and sorting, processing and delivering mail and packages.
This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.
Qualifications
MINIMUM REQUIREMENTS:
* High school diploma or equivalent required
* Non-Violent Crisis Intervention training (MOAB or equivalent) required within three (3) months of hire
* Demonstrated strong interpersonal skills required
* Demonstrated basic computer skills required
* Demonstrated good judgment required; demonstrated ability to interpret and adhere to both verbal and written instructions required
* Three (3) to six (6) months Transporter experience preferred
* Availability to work weekends, and holidays required
Additional Job Details (if applicable)
ESSENTIAL JOB FUNCTIONS:
* Use proper body mechanics to transport patients and equipment to all areas of the hospital. Transport and lift bodies into the morgue.
* Transport blood to the floors as requested.
* With, or without, nursing personnel, transfer patients onto and/or off beds, wheelchairs, and stretchers during patient transport.
* Change oxygen tanks and maintain proper number of oxygen tanks in each unit.
* Ensure proper IV positioning; make minor body adjustments and reset IV accordingly during patient transport.
* Monitor patients requiring one to one observation, reporting change(s) in conditions and needs, and care as supervisor indicates.
* Respond to security and life safety issues as needed.
* Process incoming and outgoing mail and packages using a variety of delivery companies including, but not limited to, United States Postal Service, United Parcel Service and Federal Express.
* Process and track packages using UPS computer.
* Process outgoing letters using an automated mailing machine. Maintain related records and track charges by printing reports.
* Prepare special mailings with Postal Service, i.e. First Class, Pre-sort and Third-Class Bulk Mailings. Complete necessary forms, sort and set up mailing for proper classification.
* Sort interoffice memoranda and doctor's reports and distribute them to the proper locations.
* Adhere to strict confidentiality guidelines.
* Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards.
* Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise.
* Meet annual competency and retraining requirements.
* Attend meetings as required.
* Perform other functions/duties as requested.
Remote Type
Onsite
Work Location
30 Locust Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.10 - $25.16/Hourly
Grade
SC2C23
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$18.1-25.2 hourly Auto-Apply 41d ago
BFT Aspire Explorations Therapeutic Float - Summer Teen Program
Brigham and Women's Hospital 4.6
Somerville, MA job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Aspire, a Massachusetts General Hospital program, specializes in helping children, teens and adults on the autism spectrum achieve success. Our programming is uniquely designed to help participants with Asperger profiles develop positive self-awareness, stress management and social competency skills so they can succeed at home, school, work and in community settings. Aspire offers year-round programming for individuals aged 5 years to adult, including weekly social groups, adventure summer camp for children, six-week summer programs for teens and young adults, and special events. For over thirty years, Aspire has championed individuals on the spectrum. We are dedicated to understanding and serving this population of exceptional individuals. Our structured therapeutic programming is guided by our comprehensive knowledge of who our participants are and our mission to best support them.
Explorations is a six-week weekday summer program, based in Newton, where teens, aged 14-19 years old, participate in supported recreational and social activities while learning a variety of practical life skills out in the community. Community trips take place throughout the metro Boston area (Faneuil Hall, Prudential Center, movie theater, bowling, museums, and restaurants) and typically utilize public transportation
Qualifications
The Therapeutic Float is responsible for helping to manage the therapeutic needs of participants in collaboration with their group leaders, assistant group leaders and leadership staff. This includes serving as a resource in a variety of therapeutic models that foster growth in the areas of social pragmatics, stress and anxiety management, and self-awareness. The Float will be expected to demonstrate proficiency in these skills and provide consultation and training to staff in effective strategies. In addition, this individual will be responsible for maintaining accurate records about program policies and procedures and ensuring that the assigned site operates as efficiently and effectively as possible.
* We invite neurodivergent candidates to apply.
1. Provide leadership and support to assigned groups, including modeling, guiding, and observing assistant group leaders/group leaders; relationship building with participants; developing and supporting the implementation of support plans for specific participants; providing resources; supporting communication with families and ensuring all supports are aligned with the Aspire philosophy
2. Support group leaders in designing developmentally appropriate program plans matched to the social, emotional, and self-awareness needs of the group and specific individuals
3. Collaborate regularly with the leadership team to determine the needs of participants and staff; take a leadership role in staff therapeutic training and professional development
4. Attend all staff meetings, trainings, supervision, and planning sessions as relevant to role, including designated leadership team meetings.
5. Maintain the rules of confidentiality and all HIPAA expectations and promote the health and safety of program participants and staff at all times.
6. Provide consultation to staff regarding assessment and support of participants' specific therapeutic needs throughout the day; suggest targeted interventions and follow-up to determine effectiveness.
7. Communicate with caregivers, families and outside providers around tailored support and individual needs.
8. Serve as a resource for a variety of curricula and other tools (books, websites, etc.); facilitate staff access to these resources both proactively and for targeted needs.
Degree: Bachelor's Degree required, master's degree preferred.
Have current First Aid/CPR certification, required Training can be accessed through Aspire.
Type of experience:
Prior experience working with neurodivergent children and/or adolescents ☒ Required or ☐ Preferred
Prior leadership experience ☐ Required or ☒ Preferred
Knowledge, Skills, and Abilities:
1. Desire to work in a team environment
2. Desire and ability to work in an outdoor setting
3. Ability to work independently
4. Ability to solve problems collaboratively with staff
5. Desire to help participants feel safe, succeed, and have fun
6. Ability to demonstrate a calm demeanor with children, caregivers, and staff
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
399 Revolution Drive
Scheduled Weekly Hours
0
Employee Type
Temporary
Work Shift
Day (United States of America)
Pay Range
$17.36 - $23.80/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-23.8 hourly Auto-Apply 16d ago
Medical Laboratory Scientist, Senior I - Immunology
Brigham and Women's Hospital 4.6
Boston, MA job
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
We're offering a generous sign-on bonus of $10,000 to eligible candidates who join our team. Recognizing and valuing exceptional talent, we're excited to discuss the details of this bonus during the interview process.
Job Summary
Summary
As required by CLIA, testing personnel are responsible for specimen processing, test performance, and reporting test results. Each individual performs only those tests authorized by the laboratory director and requiring a level of skill appropriate to their education, training, experience, and technical abilities. The role requires working independently in an efficient and organized manner to ensure accurate results and documentation. This position requires professional-level knowledge to accurately read and interpret test results used by providers in diagnosing and treating diseases.
The Medical Laboratory Scientist, Senior I, in their role as Technical Supervisor, Technical Consultant, or General Supervisor as defined by CLIA, may be delegated responsibility for technical oversight of the laboratory, including day-to-day supervision of operations and personnel performing testing and reporting results. Under the general supervision of the Technical Director and Clinical Supervisors, the Senior Technologist I also oversees assigned workstations, including Quality Control (QC) review, staff training, competency assessments, and inventory management.
Does this position require patient care?
No
Essential Functions
After successful completion of orientation, training, and competency assessment on all applicable instruments and methods, the Senior Technologist I must:
Follow the laboratory's procedures for specimen handling and processing, test analyses, reporting, and recordkeeping.
Maintain records demonstrating that proficiency testing samples are analyzed in the same manner as patient samples.
Adhere to quality control policies and document all QC activities, calibrations, and maintenance.
Follow established corrective action procedures when test systems fall outside acceptable performance standards.
Identify issues that may adversely affect test performance or result reporting, and either correct them or immediately notify the appropriate supervisor or director.
Document all corrective actions taken when test systems deviate from established performance specifications, in accordance with 42 CFR 493.1425 and 493.1495.
Qualifications
Education
Bachelor's Degree Clinical Laboratory Sciences required or Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Medical Technologist (ASCP) [MLT, MT, MLA, Histologists] - American Society for Clinical Pathology Board of Certification (ASCP-BOC) required
Experience
lab experience 4 years required
Knowledge, Skills and Abilities
* The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
* Demonstrates advanced level of analytical skills and judgement.
* Must have understanding of computer technology and its application to analytical procedures and quality control.
* Must have a comprehensive understanding of laboratory equipment and its operation, maintenance, and repair, and analytic techniques.
* Must have the ability to work independently, evaluate situations and act appropriately.
* Ability to multitask in a fast-paced environment.
* Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication with supervisors when issues are identified.
* Must be able to perform as a team member.
* Excellent interpersonal skills.
* Ability to interact professionally and effectively with numerous staff including physicians, hospital personnel, employees, and patients.
* Advanced knowledge of federal, state and accreditation requirements.
Additional Job Details (if applicable)
Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
221 Longwood Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$33.46 - $48.66/Hourly
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$33.5-48.7 hourly Auto-Apply 43d ago
Surgical Aide - Operating Room - Every Weekend 7a-7.30p
Brigham and Women's Hospital 4.6
Newton, MA job
Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Job_Description_Summary
Qualifications
Job_Description
Additional Job Details (if applicable)
Additional_Job_Description
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
24
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $23.08/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-23.1 hourly Auto-Apply 14d ago
Senior Telecommunications Operator - On-Site
Brigham and Women's Hospital 4.6
Boston, MA job
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Shifts required: Tuesday - Saturday 2:00 PM -10:30 PM EST
On-site Location: Brigham and Women's Hospital, 75 Francis Street, Boston, MA
Job Summary
The Opportunity
Senior Telecommunications Operator, Full Time, On-Site at Brigham and Women's Hospital
At Mass General Brigham Digital, we pride ourselves on our ability to create maximum strategic, clinical, and operational value from established and emergent technologies for our patients, care teams, researchers, and employees. Digital health will not only enhance the equity and efficiency of healthcare delivery, but it will also help make medicine more personalized and precise.
We recognize that increasing value and continually improving quality while maintaining an inclusive focus are essential to organizational excellence, and we invite you to join us on this journey. The work we do in Digital is a strategic imperative, and there is a strong and growing understanding of how together we will transform Mass General Brigham in innovative and impactful ways.
Reporting to the Supervisor Call Center Operations, the Senior Operator Call Center, goal is to provide outstanding customer care to every caller. The Senior Operator position ensures that the main number, page calls and answering service business are answered in a consistent, efficient, and courteous manner.
The Operator of Customer Service in a multifunctional 24/7 on site medical call center. The position includes processing calls for Main Listed Number, Patient Information, Paging, and Answering Service. The ideal candidate would be able to toggle between multi screens seamlessly and treat every caller as a welcome guest.
* Responsible for handling incoming and outgoing calls in an expedient, efficient and courteous manner.
* Responsible for handling requests for paging as well as retrieval of pages efficiently and accurately.
* Responsible for requests from staff regarding changing the status of their pagers.
* Responsible for announcement of pager activation of all PHS Codes which includes internal and external disasters, infant abduction, medical, fire and safety emergencies, often of a life threatening nature.
* Responsible for responding to all telephone requests for patient information, which may include handling of confidential information.
* Responsible for issuing loaner pagers and/or adding as well as deleting pagers to PHS paging system which includes updating PHS telephone directory and paging databases.
* Responsible for responding to requests from staff regarding department on call schedules.
* Responsible for handling answering service calls in an efficient and courteous manner.
* Escalates any unusual or difficult problems with telephoned, the paging system or answering services to the supervisor.
* Must be confident and capable to assume the duties of the supervisor in the event of their absence.
* Responsible for handling any problem calls or situations that may arise in the office professionally and efficiently.
* Responsible for maintenance of on call schedules and answering service changes that occurs which includes a thorough knowledge of all staff rotating on call and that the information is kept current and accurate.
* Assists supervisor to ensure sufficient shift coverage for open positions and sick calls.
* Responsible for issuing loaner pagers or issuing new pagers for staff as necessary. This includes a thorough knowledge of the paging system as well as the emergency procedures in the event of loss of the paging system.
* May be required to work the overnight shift 11pm-7am unsupervised and alone.
* Responsible for initiating service calls to appropriate repair staff in the event the paging or telephone system ceases to function. This includes shutting down and restoring paging and answering service systems on line with the assistance from a technician.
* Complete knowledge of Disaster Plan, including Codes Amber and Pink, setting up the Command Center, Administrator on Call, and escalation procedures
* Use/s the Mass General Brigham values to govern decisions, actions, and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration
* Other duties and responsibilities as assigned
Qualifications
Qualifications:
* High School Diploma or equivalent required
* 2+ years of call center experience required
* Ability to type 35 wpm
* Excellent spelling and grammar skills required
* Exceptional written and verbal communication and comprehension abilities required
* Knowledge of Windows applications as well as a complete and thorough knowledge of all operating systems; i.e. Sonant, USA Mobility, Teledesk, and On-Line Telephone Directory strongly preferred.
* Previous training experience preferred.
* Knowledge of medical terminology helpful but not required
Additional Skills:
* Able to work independently and be highly motivated with good inter-personal and phone skills.
* Must be available to work flexible hours as needed for shift coverage.
Additional Job Details (if applicable)
Shifts required: Tuesday - Saturday 2:00 PM -10:30 PM EST
On-Site Location: Brigham and Women's Hospital, 75 Francis Street, Boston, MA
Remote Type
Onsite
Work Location
75 Francis Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $22.34/Hourly
Grade
1
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-22.3 hourly Auto-Apply 43d ago
Willow Application Coordinator II
Brigham and Women's Hospital 4.6
Remote or Somerville, MA job
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Responsible for improving experience with the EHR and associated clinical IT systems. Will be a leader and change agent, working closely with leaders and clinicians to understand their users' work flows and needs. Responsible for analyzing, developing, documenting, and tracking clinical content. Develop and oversee the completion of project plans and schedules, and track the progress of content development and build, including remediation efforts, enhancement, and demand projects.
Essential Functions
* Maintains awareness of existing and emerging technology, regulatory, and market factors and assists in the development of the clinical IT strategy.
* Serves as a key clinical promoter for major information technology projects within their purview.
* Acts as an advocate for the protection of patient privacy and the security of protected health information.
* Manages content development and helps to inform build activities between and among work groups.
* Leads assigned work groups and facilitates interactions and communication to arrive at solutions for content development and management.
* Provides coordination and direction to complete the assigned clinical content tasks, produce the required deliverables, track and resolve issues, and meet the relevant project milestones according to the established timeline.
* Formulate recommendations as appropriate based on the results of the analysis.
* Facilitates training sessions and workshops for clinical staff to promote quality standards and leading practices.
Qualifications
Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
PharmD or equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
Experience in clinical informatics 5-7 years required
Knowledge, Skills and Abilities
* Authority-level knowledge of clinical operations and related business processes.
* Excellent leadership and supervisory skills.
* Excellent problem solving and organizational skills.
* Proficient with standard office technologies and software.
* Results-oriented ability to focus on solutions for relevant, concrete issues.
* Strategic and able to quickly understand and discuss situations and challenges.
* Direct and open communication is able to be concise, articulate, and able to communicate effectively orally and written.
Additional Job Details (if applicable)
* M-F Eastern Business Hours required
* Hybrid onsite Flexible working model required weekly includes onsite in office (number of days weekly can vary, must be flexible for business needs)
* 1-2 onsite days per week
* Remote working days require stable, secure, quiet, compliant working station
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$115,398.40 - $167,845.60/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$115.4k-167.8k yearly Auto-Apply 8d ago
BFT CCHI Student Intern
Brigham and Women's Hospital 4.6
Somerville, MA job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
This internship program in partnership with MGH and EMK school is to provide opportunities for exploring careers in a healthcare environment. Current high school students associated with Boston PIC or community partners serving areas lacking in resources. Must have passing grades in school and be in good standing. Interest in healthcare careers. Must meet minimum program hours/week commitment.
Does this position require Patient Care?
No
Essential Functions
* Varies based on internship.
Qualifications
Education Some High School Completed required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience No experience required Knowledge, Skills and Abilities - Must be reliable and punctual. - Good time management skills. - Strong oral communication skills. - Ability to take and follow direction. - Willingness to learn.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
399 Revolution Drive
Scheduled Weekly Hours
0
Employee Type
Temporary
Work Shift
Day (United States of America)
Pay Range
$17.36 - $23.80/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-23.8 hourly Auto-Apply 14d ago
Food Service Aide, Part Time, Baystate Franklin
Baystate Health 4.7
Baystate Health job in Greenfield Town, MA
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$16.68 - $19.17 - $22.36
Baystate Health, a nationally recognized leader in healthcare quality and safety, and home to Baystate Franklin Medical Center is looking for a Food Service Aide to join our Food and Nutrition team in Greenfield, MA!
Resume Required with Application
Baystate Franklin Medical Center (BFMC) is an 89-bed community hospital in Greenfield, MA. Rooted in a rich tradition of service and accountability to the people of Franklin County, North Quabbin, and surrounding communities. BFMC services include emergency, surgery, cancer, heart and vascular, obstetrics, and more.
More than 200 physicians on active and courtesy staff
More than 24,000 Emergency Department visits annually
More than 400 babies delivered each year in
The Birthplace
- a progressive, midwife-driven service.
Training site for the Family Medicine residency, and for residents in emergency medicine, surgery, and obstetrics programs based at Baystate Medical Center
Franklin Medical Center joined Baystate Health in 1986
Rooted in a rich tradition of 125 years of service and accountability, our highly skilled team is committed to advancing care with our state-of-the art facilities and technology. Baystate Franklin houses a $26 million surgical center and the talented surgical teams of the Baystate Health network. Our spacious pre-surgery, recovery, and family waiting areas offer privacy and comfort with natural light, healing gardens, and other amenities. Our multidisciplinary approach gives you access to specialists from across the Baystate Health system, offering comprehensive and collaborative medical treatments close to home.
SCHEDULE:
20 hours/week, 2nd shift
Working hours: 3:30PM-7:30PM
Every other weekend shift required
Differential pay for weekends and holidays
LOCATION:
Baystate Franklin Medical Center
Greenfield, MA
Onsite parking
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO - up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service.
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health.
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Summary:
Cross-trained to do all FSA/ Café/ Functions and Room Service Production Duties. Performs general services and support duties within the Patient Services area, including but not limited to serving food, station set-up, break-down, and clean-up, food station prep and loading patient trays onto food trucks/delivering food trucks to the various patient floors, collecting trash and discard as needed, wash pots and pans. Also is trained in Room Service Production area, and can distinguish quality preparation and products. Also has been trained in Proper preparation methods. Incumbent is required to use good service techniques, proper food handling techniques and proper sanitation procedures. Reports any situation/opportunities to the Supervisor.
Job Responsibilities:
1) Maintains a sanitary environment in the work area. Clean and sanitize all work areas after performing job tasks in accordance with National Restaurant Association Guidelines. Clean and sanitize all equipment and utensils after completing a job routine. Follows NRA standards for separation of raw/cooked uses. Maintains clean environment of workstation throughout shift, including cabinets, counters, shelves, etc. Promote the environment of the department (food quality, cleanliness, etc.).
2) Practices proper infection control. Properly washes hands in accordance with departmental infection control standards. Follow the correct procedure in using hair restraint as identified in department infection control standards. Maintains neat and clean uniform and self, as observed by supervisor and perceived by customers/patients. Uses gloves in proper situations when preparing ready-to-eat products. Follows the Safe Procedures for using knives, and for Sanitizing of all equipment after uses to prevent Cross Contamination..
3) Sets up and maintains work station for serving customers/patients correctly. Gathers all tools and necessary equipment needed to operate individual station according to departmental guidelines. Operates individual work station within specified time frames as published in job outlines posted on department bulletin boards. Maintains proper stock of food, dishes, and serving utensils, and promptly re-orders and re-supplies depleted items with no more than 3-5 interruptions in service per year.
4) Develops and maintains good interpersonal relationships. Maintains effective working relationship with peers, guests and other hospital employees that reflects mutual respect, professionalism and courtesy. Promotes good rapport with customers, guests and patients.
5) Responds to departmental staffing needs. Employee identifies a need to assist a customer, and utilizes resources within his/her authority to help. Employee anticipates operational needs of the department and displays teamwork in assisting fellow employees. Employee demonstrates flexibility in being moved from one assigned position to another to achieve proper departmental productivity. There will be no interruption of quality of work regardless of where daily assignment places employee. Employee can differentiate the need for occasional. Variations to patient menus and orders, and realize That not all patients may follow exact menu selections Due to Nutritional Needs of Patient.
6) Service Awareness - Creates a customer-friendly atmosphere. Projects a positive attitude and sincere concern for our customer. Communicates and responds effectively in a courteous and helpful manner with patients, visitors, and staff. Communicates in a professional manner with all contacts as observed by supervisor and feedback from others. Does not allow his/herself to become involved in behaviors detrimental to the success of the department and the team. Encourages and supports a customer service approach among work groups and team members as observed by Supervisor and feedback from others. Demonstrates the ability to "go the extra mile" in meeting all customer needs as observed by Supervisor and customer feedback.
Education:
Preferred- High School/ GED or equivalent Skills and Competencies:
1) Proper food handling skills are a must
2) Ability to observe all health and safety requirements
3) Ability to read, write and speak English
4) Must be able to read and properly use recipes
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
$22.4 hourly Auto-Apply 35d ago
Research Project Manager
Brigham and Women's Hospital 4.6
Boston, MA job
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
A full-time Project Manager position is available at the Athinoula A. Martinos Center for Biomedical Imaging, Massachusetts General Hospital (MGH), under the supervision of Dr. Anastasia Yendiki. The project manager will join the investigative team of the center for Large-Scale Imaging of Neural Circuits (LINC) (********************************** a multi-site consortium that is part of the NIH BRAIN Initiative Connectivity across Scales (CONNECTS) program (******************************************************************************************************************************************************************* The goal of this program is to produce first-ever maps of brain connections across scales, by combining innovative imaging technologies and machine learning. The project manager will interface between the LINC team at MGH and academic partner institutions across the CONNECTS network, to coordinate the activities of a multi-site consortium and ensure the timely and successful implementation of its data acquisition and analysis goals. The position offers the opportunity to join a fast-paced research environment at the cutting edge of neuroimaging method development, to work closely with researchers from a wide range of backgrounds (e.g., engineering, computer science, neuroscience, neuroanatomy), and to participate in publications.
Job Summary
Summary: Responsible for the management of multiple clinical research studies and the direct hiring and supervision of Clinical Research Coordinators. Serves as the key liaison with the sponsor, IRB, core laboratories, site P.I.'s, as well as all levels of study staff. Will also coordinate trial initiation, patient recruitment, and expedite project approval and study start-up time. Responsibilities also include participation in developing and maintaining standard operating procedures for the projects, developing advertising strategies to support recruitment activities, oversee budget management and subcontracts with associated institutions.
Essential Functions: Supervises operations of all study staff.
* Writes operations manuals.
* Participates in the formulation of policies and procedures for the study.
* Prepares Case Report Forms.
* Coordinates multi-center trials with NIH, FDA and Private foundations.
* Reports study progress at investigators' meetings.
Qualifications
Education
Bachelor's Degree Related Field of Study required or Master's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Experience
Required: Research Related Experience 5-7 years required, and Supervisory Experience 1-2 years preferred
Preferred: Experience in quality assurance and analysis of biomedical data and coding experience.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
* Ensure the timely and successful completion of annual project milestones:
* Communicate milestones to the investigative teams responsible for them
* Facilitate communication between teams as needed to achieve milestones
* Monitor progress and propose actions to overcome obstacles
* Communicate progress and issues to the PI
* Manage data flow
* Interface with research staff across sites to ensure timely exchange of data
* Perform regular reviews of remote and local databases to identify redundancies and improve organization
* Assist with data quality assurance
* Manage documentation and training materials for team members
* Work with team members to compile documentation for common data acquisition and analysis pipelines
* Ensure that documentation remains up to date
* Serve as a point person for interfacing with NIH:
* Compile annual milestone reports
* Communicate with NIH program staff regarding progress or changes to milestones
* Organize in-person or hybrid meetings and events of the investigative team, e.g.:
* Regular meetings of local team at MGH
* Regular meetings with teams across sites
* Biannual coding retreats
* Annual site visits by NIH program staff and external advisory board
* Assist with organizing CONNECTS network-wide activities, in coordination with staff from other CONNECTS projects, e.g.:
* Regular meetings of CONNECTS working groups
* Annual CONNECTS network-wide meetings
* Coordinate training & outreach activities:
* Set up and monitor annual application process for trainees
* Assist with reviewing applications and assigning trainees to teams/programs
* Organize training camps and trainee project presentations
* Manage day-to-day operations of the investigative team, e.g.:
* Preparation of grant proposals, manuscripts, and presentations
* Maintenance of IRB or biosafety protocols and material transfer agreements
* Scheduling of scan sessions
* Packing and shipping of biological samples to collaborating sites
* Purchasing requests for equipment and supplies
* Assist with team supervision:
* Onboard new team members
* Supervise research assistants
* Assist with performance reviews and corrective action
SKILLS & COMPETENCIES REQUIRED:
* A background relevant to neuroscience, as evidenced by relevant coursework. The ideal candidate will have a degree in neuroscience, biology, or related field, and an interest in learning about cutting-edge imaging tools.
* Strong quantitative skills.
* High comfort level with computers, and ability to acquire new computer skills.
* Ability to prioritize multiple tasks and handle fluctuating priorities and deadlines.
* Excellent organizational and decision-making skills.
* Excellent oral and written communication skills.
* Excellent interpersonal skills and ability to supervise others.
* Ability to work independently as well as within an integrated research team.
* A high degree of professionalism and attention to detail.
*
SUPERVISORY RESPONSIBILITY:
Supervise ~3 research assistants directly and ~7 other research staff indirectly.
FISCAL RESPONSIBILITY:
The individual will be responsible for ordering research equipment and supplies for the lab, monitoring and reviewing scanning and IT invoices, and reporting on usage of laboratory funds to the PI.
Additional Job Details (if applicable)
Physical Requirements
* The position involves working in a computer lab and in imaging facilities with fixed post mortem brains. Flexibility to oversee data acquisition on evenings or weekends, depending on scheduling constraints of the respective imaging facilities, is required.
Remote Type
Onsite
Work Location
149 Thirteenth Street Building 149
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62,004.80 - $90,750.40/Annual
Grade
7
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$62k-90.8k yearly Auto-Apply 60d+ ago
Manager, Infection Prevention, Ambulatory
Brigham and Women's Hospital 4.6
Boston, MA job
Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Massachusetts General Hospital (MGH) and Mass Eye and Ear (MEE) Ambulatory Infection Control & High-Level Disinfection/Sterilization (HLDS) Manager is a key leader within these academic medical centers, advancing a culture of safety through evidence-based infection prevention practices, high-reliability process oversight, and expert-level management of HLDS standards. This individual serves as a strategic partner across clinical and operational teams-bridging performance improvement with regulatory excellence, surveillance science, and frontline education. In addition to primary and specialty outpatient clinics, the ambulatory areas of these facilities include large community health centers, ambulatory surgical centers (ASCs), and multiple Mass General Brigham (MGB) Cancer Institute locations, with the clinical profile of these areas including an ever-growing array of numerous, complex procedures.
Reporting to the MGH-MEE Senior Manager of Infection Control , the manager oversees site-specific infection prevention programs, ensures rigorous compliance with HLDS requirements, and helps shape institutional policy, training, and safety initiatives to safeguard patients, staff, and the academic mission.
Essential Functions
Infection Prevention & Program Leadership
* Leads and coordinates the MGH and MEE Ambulatory Infection Control program, ensuring alignment with academic medical center standards, research demands, and teaching priorities.
* Develops, implements, and evaluates the program, with special emphasis on HLDS and device reprocessing.
* Conducts needs and risk assessments and to support infection control at MGH and MEE ambulatory sites, including ambulatory surgical centers (ASCs).
* Implements systemwide infection prevention and HLDS goals at the site level, ensuring adherence to clinical, administrative, and regulatory requirements.
HLDS Oversight
* Oversees and evaluates compliance with HLDS policies, procedures, competencies, and quality monitoring across departments.
* Partners with the Central Sterile Processing and Supply (CSPS) department, procedural areas, and clinical leadership to ensure safe, consistent device reprocessing practices.
* Supports readiness for inspections, accreditation surveys, and regulatory reviews related to infection prevention and HLDS.
* Leads performance improvement initiatives aimed at reducing reprocessing failures and improving workflow, traceability, and safety culture.
Surveillance, Reporting & Outbreak Response
* Ensures comprehensive surveillance, remediation, and reporting of healthcare-associated infections, including outbreak detection and response.
* Supports reporting of communicable disease cases to appropriate public health authorities.
* Serves as liaison between the site and regulatory/public health agencies, representing the organization on external committees when needed.
Education, Training & Stakeholder Collaboration
* Plans and delivers site-specific education on infection prevention, HLD standards, and device reprocessing best practices.
* Collaborates with Occupational Health, Environmental Health & Safety, Compliance, Sterile Processing, and clinical departments to mitigate infection risks.
* Drives culture-building initiatives to enhance frontline adherence to infection prevention and HLDS protocols.
Leadership & Operational Excellence
* Supervises ambulatory and HLDS-focused infection preventionists, assigning work, coaching, monitoring progress, and developing team competencies.
* Organizes and manages site-specific staffing and workflows to ensure productivity, quality, and operational efficiency.
* Ensures adherence to allocated funding and resource utilization.
Qualifications
Education
* Bachelor's Degree Health Sciences required or Master's Degree Related Field of Study preferred
Licenses and Credentials
* Registered Nurse preferred
* Certification in Infection Prevention and Control [CIC] required
* Certification Board of Infection Control and Epidemiology preferred
* HLD/S-related training or certification highly desirable (e.g., CBSPD, IAHCSMM/ISHM, reprocessing competencies)
Experience
* Three to Five years of experience applying infection prevention and epidemiology programs
* One to Two years of Supervisory/Leadership experience in a healthcare system or hospital required
* Experience in an academic medical center with expertise in ambulatory infection control and HLDS strongly preferred.
* Proficiency with regulatory agencies and requirements (CMS, Joint Commission, OSHA), NHSN surveillance, and quality metrics (Vizient, Leapfrog, CMS).
Knowledge, Skills and Abilities
* Deep knowledge of infection control, epidemiology, microbiology, and HLD/sterilization standards.
* Strong leadership, organizational, and communication skills.
* Excellent analytical and statistical skills with ability to translate data into actionable insights.
* Skilled in report writing, presentation, and cross-disciplinary collaboration.
* Ability to work independently and collaboratively in a complex academic health environment.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
55 Fruit Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$115,398.40 - $167,845.60/Annual
Grade
8
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$115.4k-167.8k yearly Auto-Apply 47d ago
Nutrition Assistant, Full Time, Baystate Wing
Baystate Health 4.7
Baystate Health job in Palmer Town, MA
Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.
Minimum - Midpoint - Maximum
$17.63 - $20.27 - $23.65Baystate Health, a nationally recognized leader in healthcare quality and safety and home to Baystate Wing Hospital, is looking for a Full Time Nutrition Assistant to join our team in Palmer, MA!
Baystate Wing Hospital is an 46-bed community hospital in Palmer, MA. Rooted in a rich tradition of service and accountability to the people of Palmer, MA and surrounding communities.
SCHEDULE:
Full time, 12 hour shifts
3.5 day work week
Every other weekend shift required
Differential pay for weekends and holidays
LOCATION:
Baystate Wing Hospital
Palmer, MA
Onsite parking
OUR COMPENSATION PHILOSOPHY:
We offer competitive total compensation packages that include pay, benefits, and other recognition programs for our employees. Our compensation offers consider a wide range of factors including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. Compensation offers do not include our comprehensive benefits package or any incentive payments that may be applicable to this role.
THE ADVANTAGES OF WORKING WITH BAYSTATE!
Excellent Compensation High-quality, low-cost medical, dental and vision insurance
Generous PTO - up to 25 days in the first year, with scheduled earned increases
Continuing education support and reimbursement
First Time Home Buyers Financial Packages
Farm Share Memberships
403b retirement company match & annual company contribution increase based on years of service.
Free money coach advice from a certified professional
Wellbeing programs that include but are not limited to mental, physical, and financial health.
Pet, home, auto and personal insurance
Life insurance
Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
Summary:
The Nutrition Assistant facilitates patient meal selections, using Hand Held Technology with a special emphasis on customer service. The Nutrition Assistant provides guidance to patients and family members to select foods that are in compliance with Medical Nutrition Therapy (MNT) orders. The Nutrition Assistant provides support for nursing and Clinical Nutrition Team. In addition, the Nutrition Assistant facilitates intra and inter department communication to provide quality patient care and enhance patient satisfaction.
Required to perform other similar and related duties as assigned. The manager may change or add duties to meet the operational needs of the department at any time without prior notice.
Job Responsibilities:
1) Assesses patients for appropriateness for food selections.
2) Assist patients and family with meal selections when indicated, offering suggestions as to what types of foods would be appropriate on a specific diet type.
3) Provides guidance and encourages patients and/or family to select foods that meet MNT orders. Recommends alternatives. Confirms MNT orders and allergies in CIS and CBord.
4) Communicates consistent food choice and/or intake problems to clinical nutrition team and nursing.
5) Delivers supplements to patients , assists nursing in verifying consumption , uses double identifiers for distribution of nourishments.
6) Uses dual identifiers when assisting a patient to order their food.
7) Ensures completeness and accuracy of tray and assists patients with tray set up when needed. Practices "clean in, clean out".
8) Records supplement, fluid and meal intake. Records calorie count when ordered.
9) Reports patient meal problems to dieticians , follows up with dieticians when patient has not ordered for 2 meal periods, uses the C-Bord program to provide a well kept record for dealing with discrepancies in Patient Care in regard to feeding. Responsible for follow up with patients where we have not met their expectations, and reporting back to FS Operations Manager as to what the desired outcome will be.
10) Provide accurate and complete information for the production area, therefore streamlining the process of assembling patient trays in an accurate method . Major emphasis on keeping waste to a low level is required, which involves communication regarding MHU discharges being removed prior to assembly.
11) Work with nursing to break down the barriers of communication, opening doors between areas and ensuring proper communication is being used for all aspects of patient care.
12) Uses status icons on C-Bord Program, especially the refused tray button on C-Bord. Provides trays for patients, only honoring diet changes when a physician or nurse has physically changed the patients diet in C-Board.
13) Inserts tray tickets using proper methods, following the designated standards as they are set , with no variations.
14) Follows the pre-determined ticket set up, having the hot items, garnish, etc. at the top of the tray ticket , then places the cold items in the pre determined areas to allow for a more streamlined assembly of trays.
15) Distributes tube feedings on the floors at the designated times to ensure patient receives and utilizes the product.
16) Understands and uses the new hand held technology for inputting patient meals through the C-Bord system, follows pre-determined scripting for each interaction, and checking allergies.
17) When assigned attends nursing practice meetings on all the floors, interacts with nursing to develop or redesign a process fails through communication and collaboration.
18) Re-institute test tray program between food service employees as well as nursing, explain the process, document the results for monthly reporting.
19) Follow up with patients using the patient satisfaction survey tool, inquiring if we have met their expectations of an excellent experience. Seek feedback on how to improve the overall food service experience.
20) Demonstrates and models principals of service excellence in support of the patient experience and SPIRIT program.
Preferred Work Experience:
1) Food service and/or healthcare experience preferred
Skills and Competencies:
1) Able to speak, write and comprehend English
2) Basic math skills
3) Ability to follow directions
4) Excellent verbal communication skills
5) Familiarly with using Windows based software
Education:
GED or HiSET
Certifications:
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
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Baystate Health may also be known as or be related to Baystate Health, Baystate Health Inc, Baystate Health Inc., Baystate Health, Inc. and Baystate Medical Center Inc.