Bazaarvoice jobs in Austin, TX - 64 jobs

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Bazaarvoice is looking for an extraordinarily talented Strategic Renewal Account Director to join our world-class renewal sales team. You need to be someone that craves a challenge and is unafraid to constantly push outside your comfort zone. You will drive successful contract renewal outcomes across a broad territory of our small business clients. You will need to successfully coordinate with multiple internal and external stakeholders, including C-level execs, procurement, and legal teams to renew contracts and identify expansion opportunities. We want to talk to you if you are an expert problem solver, relationship builder, and negotiator who can influence positive business outcomes.What You'll Do: High confidence in defending and selling a high-ROI solution to Small Business clients and C-Level business contacts Expert delivery of business cases to highlight the value propositions of our suite or products. Drive conversational discovery dialogue with the customers to understand goals, reveal pain, and client requirements. Own contract negotiations with procurement professionals, C-level stakeholders, and client legal teams while leveraging our internal counsel to close the deal. Demonstrate passion and energy both externally with the customer and internally with cross functional teams. Consistently provide accurate weekly, monthly, and quarterly forecasts by communicating proactively with leadership throughout each phase of the renewal/sales process. What You'll Bring: 5+ years relative experience in SaaS sales and client success roles with a focus on account revenue retention and expansion. Ability to identify risk, build create and successful account plans in coordination with Sales, CS, and leadership teams to formulate strategies to retain and expand client partnerships. Proven ability to articulate a vision that resonates with the customer and demonstrates value. Experience using two-way discovery to uncover customer needs and matches solutions to those needs. Effectively create and articulate ROI in the negotiation process to bring the utmost value to both the consumer and Bazaarvoice. Experience operating in a high-visibility role with the ability to present and work alongside our Senior and Executive leadership teams (CEO, CRO, CMO). Ability to negotiate, influence, and build trust across all levels of large Enterprise client organizations. #LI-Hybrid#LI-JM1 Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds TrustWe believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of PerformanceOur energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over ImitationWe seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger TogetherWe bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers. The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. **Who We Are:** Wolters Kluwer: The world is a big place, find your place here. (************************************************* **What We Offer: ** The Customer Service Representative role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. **What You'll be Doing:** As a Customer Service Representative (Change of Agent), you will play a crucial role in supporting our clients and enhancing their experience during their initial onboarding. In this role, you will efficiently manage the Change of Agent process from initial client inquiry through compliance audit, order processing, and sending the deliverables to the client, following up as necessary. You will handle various operational tasks and assist customers with more complex inquiries. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment. **Key Tasks: ** + Identify and develop new business opportunities within assigned market. + Efficiently manage the Change of Agent process from initial client inquiry through compliance audit, order processing, and sending the deliverables to the client, following up as necessary. + Prepare and file change and resignation of agent documents with various Secretaries of State, both online and via PDF, as required by each jurisdiction. Communicate effectively with teammates regarding any hold-ups or issues in the Change of Agent process. + Manage and track the status of ongoing projects and submitted filings. + Conduct entity compliance audits using Secretary of State websites and other agency resources (e.g., Department of Insurance). + Maintain filing fee and requirement reference charts; update the forms library and state web links as needed. + Assist the manager in training new and existing employees; support other areas in the Client Services and Registered Agent Departments as needed. + Develop, maintain, and update knowledge about the department, services, company, industry, and related departments such as sales, marketing, and accounting. + Perform other duties as assigned. **You're a Great Fit if You Meet These Requirements:** + Bachelor's Degree and/or 2 years equivalent experience in customer service or legal industry. + Must be Intermediate level skills with MS Office; Word, Excel and Outlook are required. + Effective communication (verbal and written); keeps open and respectful lines of communication; treats others with respect and dignity. + Analytical critical thinking and problem-solving skills. + Highly detail-oriented with strong organizational skills. + Ability to work independently, in a team environment, and with minimal supervision. + Capable of multitasking and managing multiple time-sensitive projects in a fast-paced, high-energy environment. + Knowledge of general corporate procedures and/or willingness to learn. + Skilled in gathering, organizing, analyzing, and compiling data. + Maintains flexibility, manages time effectively, and demonstrates consistent attendance and punctuality. + Shares information and knowledge to assist coworkers; develops relationships with clients and manages expectations. + Identify ways to increase efficiency and simplify processes. + Makes responsible financial decisions for the company and clients. + Maintains professionalism, a positive attitude, and a professional demeanor and appearance. + More interested in the solution than the problem. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $33,500.00 - $56,100.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**Permanent remote role, candidate can be located anywhere in the U.S.** Due to recent market success, CT is expanding our Inside Sales team and seeking **high-energy, career-oriented individuals** ready to grow their sales career. CT is an **award-winning sales organization** , nationally recognized as one of the **Top Places to Work in 2025** . Our culture, people, and commitment to career development truly set us apart in the industry. If you're passionate about sales and looking for a role where you can make an impact, **we'd love to hear from you** . **Who We Are:** **Wolters Kluwer: The world is a big place, find your place here.** **What We Offer: ** The Advanced Inside Sales Representative role offers growth potential opportunities, professional development, an engaging team environment, the ability to work a remote schedule, and amazing benefits. **What You'll be Doing:** As the Advanced Inside Sales Representative for Wolters Kluwer CT Corporation, your primary responsibility is to drive profitable sales growth through upsell and retention & meeting or exceeding sales goals. Your customers are small to mid-sized corporations within an assigned territory. Some of your daily tasks will include learning and staying informed on our complex and comprehensive CT products and services; learning and following a comprehensive sales process; updating and managing sales pipeline information for your prospect accounts; updating & managing sales pipeline information for incoming leads, driving and developing business through generating high sales call volume; and contributing to sales planning and forecasting activities. **Key Tasks: ** + You will learn the full line of CT services, including the features, benefits, pricing, intended use, value proposition & competitive position. + Learn and execute the sales process for CT products & services and understand the complexities of selling to Law Firms. + Manage the assigned prospect account list to supports a healthy sales pipeline (organize customers by segment & opportunity, research contact information for decision makers, create an efficient prospecting process, build call lists, operate within Salesforce.com CRM database). + Drive new business/customer development to meet weekly, monthly, and annual sales goals. + Improve CT market share by identifying Law Firms w/in your territory and size thresholds, using competitors as registered agents, conducting analyses and applying business knowledge, managing the transition to CT services, and staying connected through meeting call standards with existing clients. + Facilitate implementation and management of CT products and representation services into Law Firms. + Represents Wolters Kluwer by developing and maintaining comprehensive knowledge of Wolters Kluwer services, industry trends and general business and financial acumen through various sources and initiative. **You're a Great Fit if You Have/Can:** + Bachelor's Degree in business or marketing + Inside business-to-business sales experience + Experience with high call volume activity + Worked with a CRM as primary account management tool. Salesforce.com experience strongly preferred + Experience working within a multi-division organization with various sales channels + UCC, Registered Agent, Corporate Reporting, and Business Licensing services experience + Experience selling complex professional services + Enterprise solution selling experience + 2 years of over quota sales + Consultative sales approach + Experience developing and qualifying prospect lists + Experience translating contacts gained through extensive networking into legitimate business opportunities + Experience formulating high level and tactical strategies in sales process + Experience utilizing a variety of selling strategies based on client needs + Experience with record keeping and order entry systems; One World, Arrow, and Voyager in particular We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at ************************************************** **Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements.** **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $46,500.00 - $79,350.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Wolters Kluwer's ftwilliam.com platform empowers professionals to streamline Defined Benefit (DB) plan compliance testing, valuation, and proposal generation. As an Industry Solutions Consultant - DB Compliance QA, you'll play a critical role in ensuring our solutions meet the highest standards of accuracy and functionality. In this position, you'll leverage your expertise in ERISA regulations and plan design-covering DB plans, DB/DC combo plans, and cash balance plans-to influence feature design and perform rigorous testing. Working within an agile team, you'll help deliver enhancements that make a real impact for our customers, ensuring every release is reliable, compliant, and user-focused. You will report to the Manager, Consulting - Industry Solutions and work a hybrid schedule (2 days in office, 3 days from home) from one of our local offices. Responsibilities: * Collaborate with the product owner and development team to refine user stories before development begins * Create sample plans, expected results, and acceptance criteria for new features * Perform comprehensive testing of new features and document all tests conducted, including manual and automated tests * Ensure software functionality aligns with ERISA laws and regulations * Stay current with ERISA laws, regulations, and industry standards * Maintain detailed documentation for future testing of similar features and enhancements * Identify and suggest software improvements during the testing process * Keep up to date with best practices in testing methodologies and tools * Work closely with other Industry Solutions Consultants to develop consistent testing policies and procedures Qualifications: * ASPPA Credential, such as QPA, or NIPA Credential * At least 3 years of experience working with peer review in retirement services * 1 years of experience working in a development QA environment * Experience with customer support is a plus * Familiarity with various project management and workflow tools * Experience with ftwilliam.com DB Compliance software is a plus * Detail oriented * Quick learner and self-starter * Ability to multi-task * Ability to work well in a team * Ability to perform well under pressure * Ability to perform well with minimal supervision #LI-Hybrid Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: 55,800.00 - 95,250.00 USD Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

**About the Role** **:** As a Specialist in our Technology Project and Program Management team, you'll play a crucial role in assisting with the execution and monitoring of various IT projects. Your contributions will help ensure project milestones are met, and you'll work closely with different stakeholders to manage resources and timelines effectively. **Responsibilities:** + Participate in project planning and execution of mid-sized IT projects. + Assist in resource allocation and tracking for projects. + Coordinate project activities and ensure deadlines are met. + Document and communicate project requirements effectively. + Monitor project performance and provide status updates. + Identify and report project risks and mitigation strategies. + Support the project team in problem-solving tasks. + Help maintain project schedules and timelines. + Facilitate team meetings and follow-up on action items. + Contribute to post-project evaluations and lessons learned. **Requirements:** + BS or MS degree in computer science or related discipline preferred + Minimum of 3 years of (technical) project management experience, with a focus on Agile Methodologies, such as Scrum, Lean Startup and the Scaled Agile Framework + Experience working in an international, cross-functional, team-based environment + Ability to effectively communicate decisions and their rationales to stakeholders and project teams + Passionate about latest trends in the IT industry with a strong desire for innovation + Strong attention to detail with excellent analytical, written and problem-solving skills + Experience with MS Office + Collaboration, listening, written and verbal communication skills **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $74,000.00 - $126,800.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

**_NOTE: This is a hybrid position requiring 8 days per month at an approved Wolters Kluwer location._** As a **Lead DevOps Engineer** , you will play a pivotal role in architecting and implementing scalable, resilient infrastructure and CI/CD pipelines that support the full software development lifecycle. You will collaborate closely with Wolters Kluwer Product Teams to integrate DevOps best practices into agile development workflows, driving continuous integration, automated testing, and rapid deployment. Your work will directly impact system reliability, performance, and maintainability, ensuring our applications meet high standards of software quality and operational excellence. Partnering with application development teams, you will help bridge the gap between development and operations, enabling seamless delivery of microservices, containerized applications, and cloud-native solutions. You will also mentor a team of DevOps engineers, fostering a culture of engineering rigor, code-as-infrastructure, and continuous learning through peer reviews, technical workshops, and hands-on guidance **Responsibilities:** + Engineer and automate scalable, secure Cloud Infrastructure in Azure and AWS using Infrastructure as Code (IaC) tools such as Terraform, Ansible, and Jenkins, applying software development best practices like modularization, version control, and testing. + Lead the engineering adoption of IaC across Service Operations and Delivery, mentoring teams on reusable code patterns, configuration management, and DevOps pipelines. + Design and implement modern compute architectures, including containerized and serverless solutions (AKS, EKS, Docker, Azure Functions), with a focus on scalability, maintainability, and performance. + Develop and maintain CI/CD pipelines as software products, ensuring robust testing, artifact management, and deployment orchestration across multiple environments. + Architect and support Cloud Native solutions, aligning with software engineering principles such as abstraction, decoupling, and observability. + Build observability into systems using telemetry, logging, and tracing to support proactive issue detection and root cause analysis. + Ensure infrastructure and automation solutions align with enterprise DevOps and Security engineering standards, contributing to architectural governance and compliance. + Mentor DevOps engineers with a focus on software craftsmanship, clean code, and continuous improvement. + Prototype and evaluate emerging technologies, applying engineering rigor to assess feasibility, performance, and integration potential. + Apply Site Reliability Engineering (SRE) principles such as error budgets, SLIs/SLOs, capacity planning, and incident response to improve system reliability and reduce operational toil. + Contribute to architectural design and engineering standards for infrastructure and platform services. + Deploy and maintain critical applications, ensuring high availability, fault tolerance, and performance tuning. + Modernize legacy systems through re-architecture, refactoring, and cloud-native transformation strategies. + Identify and address engineering inefficiencies, proposing automation and architectural improvements. + Lead post-incident reviews, contributing to blameless root cause analysis and systemic fixes. + Promote knowledge sharing of automation and DevOps engineering practices across teams and departments. + Participate in on-call rotations, applying engineering discipline to improve alert quality, reduce noise, and automate remediation **Qualifications: ** + Bachelor's Engineering and a Master's degree in Computer Science or a related field + Minimum 8 years of software related experience required, with a mixture of Site Reliability, DevOps, or Release Engineering experience with Software Engineering experience in backend services, middleware or data systems + Strong background in software development, with experience in languages such as Python, .NET or Java. + Possess recent experience with Cloud infrastructure (Azure and AWS) + Proficient in Shell Scripting Languages (PowerShell & Bash). + Understanding of the core Azure/AWS services (PaaS, IaaS, SaaS). + Proficiency with automation and source configuration management tools such as Git + Experience with infrastructure as code tools such as Terraform or CloudFormation. + Experience with continuous integration and deployment tools such as Azure DevOps, Jenkins or Travis CI. + Able to clearly explain technical projects to diverse staff to gain their support. + Strong attention to detail with excellent problem-solving skills. + Experience and deep commitment to the transformation to a DevOps culture focusing on continuous integration - full lifecycle of building, automated and performance testing, and automating deployment. + Experience building platforms for Observability and defining standard operating procedures + Experience with diagnostic tools and script automation of Windows and Linux **Preferred Experience: ** + Experience maintaining and deploying highly available, fault-tolerant cloud-native systems at scale using Infrastructure as Code automation and CI/CD pipelines **Benefits:** A comprehensive benefits package that begins your first day of employment. **Additional Information:** Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available - ************************************************** **Diversity Matters** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $116,300.00 - $203,900.00 USD This role is eligible for Bonus. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We have an exciting Sales role within our Health Research business with Ovid Technologies as a Senior Sales and Business Development Representative **Ovid Guidelines AI, an agentic GenAI solution** . This solution supports end-to-end guideline lifecycle management by uniting researchers, expert panels, and review boards through a shared, auditable environment for coordinating projects and capturing key evidence, deliberations, and decisions over time. The Senior Sales and Business Development Representative for **Ovid Guidelines** is responsible for building and maintaining effective long-term relationships and a high level of satisfaction with decision makers and influencers. You will be responsible for developing and implementing a comprehensive sales plan that includes new sales strategies for large societies and organizations publishing clinical guidelines. You will collaborate closely with colleagues from the Ovid Sales Team to establish new sales of Ovid Guidelines AI. Your role is pivotal in driving the growth and success of our company. You will be focused on generating new business for a new solution and will be at the forefront of expanding our client base by forging valuable partnerships with Medical Societies and Health Organizations nationally. **RESPONSIBILITIES** + **New Deal Generation:** Proactively seek out and identify potential clients and opportunities, with a primary focus on closing new multi-year deals. + **Lead Qualification:** Evaluate and qualify leads to ensure alignment with our target market and business objectives. + **Sales Strategy** : Develop and execute strategies to approach and engage prospective clients, tailoring your approach to meet their unique needs. + **Pitch and Presentation:** Conduct compelling sales presentations and demonstrations to showcase the value and benefits of our offerings. + **Negotiation and Closing:** Handle negotiations with prospective clients, addressing any objections, and guiding them through the sales process to secure new contracts. + **Pipeline Management:** Maintain and manage a robust pipeline of new business opportunities, tracking progress and reporting on key metrics. + **Proven Sales Experience:** Demonstrated success in sales roles, with a focus on acquiring new business and closing complex new business deals. + **Strong Negotiation Skills:** Ability to effectively negotiate terms and close deals while maintaining a positive client experience. + **Understanding of Society/Organization sales:** Role requires experience and proven history of success negotiating with and navigating with this market segment + **Strategic Mindset:** Skilled in developing and executing strategies to attract and convert new clients. + **Excellent Communication:** Exceptional verbal and written communication skills, with the ability to articulate complex solutions clearly and persuasively to a broad range of key stakeholders. + **Self-Motivated:** Highly driven and proactive, with a strong work ethic and a passion for achieving and exceeding sales targets. + **Experience with SAAS Sales in Healthcare:** Understanding of navigating budget, IT and procurement for new products in healthcare **QUALIFICATIONS** **Education:** bachelor's degree or equivalent experience **Experience:** + 5+ years field sales experience + Value-based selling skills + Challenger sales methodology preferred + Develop an understanding of each society's area of discipline + Software or Cloud sales experience + Healthcare/Medical Market + Understanding of how guidelines are created + Importance of standards of care - value of guidelines + How medical evidence is fine-tuned into guidelines for the medical users + Publishing, Information, or Health Technology industry preferred + Medical society contacts experience - understanding society goals, serving their membership + Sales experience to Societies - Navigating society decision-making + Knowledge about CRM Applications (e.g., Salesforce) **TRAVEL:** 20% \#LI-Remote **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $69,600.00 - $121,600.00 USD This role is eligible for Commission. _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Upwork Inc.'s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond. Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at upwork.com and follow on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at go-lifted.com and follow on LinkedIn. As the VP, Head of Analytics, Data Science & Pricing, you will define how Upwork uses data, insights, and economics to accelerate growth and shape the company's strategy. Reporting to the CFO, you'll lead Data Science, Corporate Analytics, Customer Insights, Research, and Pricing-partnering closely with Product, Engineering, Marketing, and AI. This role sits at the center of one of the most fascinating questions today: the future of work. You'll lead efforts to understand how AI is reshaping work, build data products that enable Human+AI collaboration, and deliver insights that inform both internal strategy and external thought leadership. Responsibilities Define and execute an enterprise-wide analytics, insights, and pricing strategy aligned with Upwork's mission, financial goals, and AI roadmap. Lead a central analytics organization that delivers applied insights across Product, Marketing, and AI. Elevate modeling and quantitative capabilities to drive predictive, causal, and economic insights. Strengthen and scale the existing pricing function through optimization, automation, and experimentation. Partner with Data Engineering and AI teams to modernize infrastructure, automate reporting, and democratize analytics. Oversee marketplace and customer analytics to understand trends in Human+AI collaboration and workforce transformation. Drive integration of new technologies and analytical methods to expand self-service capabilities and accelerate decision-making. Lead a team of economists to evolve marketplace models, pricing elasticity frameworks, and monetization strategies. Translate complex analytics into clear, actionable narratives for executives and external audiences. Foster a culture of curiosity, rigor, and insight-driven decision-making across the company. What it takes to catch our eye Proven success leading large-scale analytics, insights, data science, or pricing functions in a technology or marketplace organization. Deep understanding of applied economics, pricing, and marketplace dynamics, with a record of turning insights into measurable business outcomes. Demonstrated ability to connect analytics, research, and AI to strategy, influencing decisions that drive growth and customer impact. Expertise in experimental design, econometrics, and research methodologies for pricing, product, and customer optimization. Experience building and leading diverse, high-performing teams across analytics, insights, and research disciplines. Exceptional communication and storytelling skills-able to turn complex data and insights into clear, strategic narratives for senior leaders. Come change how the world works. At Upwork, you'll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 34 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embrace authenticity and inclusion, encouraging everyone to bring their whole selves to work. Personal and professional growth is a priority here, supported through development programs, mentorship, and our Upwork Belonging Communities. We're proud to offer benefits that go beyond the basics, including comprehensive medical coverage for you and your family, unlimited PTO, a 401(k) plan with matching, 12 weeks of paid parental leave, and an Employee Stock Purchase Plan. Visit our Life at Upwork page to learn more about our values, working principles, and the overall employee experience. Ready to help shape the future of work? Check out our Careers page to learn more about opportunities at Upwork. Upwork is an Equal Opportunity Employer committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other legally protected characteristics under federal, state, or local law. Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The annual base salary range for this position is displayed below. The range displayed reflects the minimum and maximum salary for this position, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program. Annual Base Compensation$240,750-$447,500 USD Please note that a criminal background check may be required once a conditional job offer is made. Qualified applicants with arrest or conviction records will be considered in accordance with applicable law, including the California Fair Chance Act and local Fair Chance ordinances. The Company is committed to conducting an individualized assessment and giving all individuals a fair opportunity to provide relevant information or context before making any final employment decision. To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice

Wolters Kluwer is a global leader in professional information services. Our solutions help professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance, and healthcare make critical decisions with confidence. Every day, our customers rely on us to help save lives, improve how business is done, and build stronger regulatory and judicial systems. We help them get it right. About the Role As a Lead Application & Product Architect, you will play a pivotal role in shaping, designing, and delivering innovative, scalable software solutions. This role blends strategic architectural leadership with hands-on technical depth. You'll collaborate closely with engineering, product, and solutions architecture teams to align design with business strategy, create reference models and prototypes, and mentor developers while ensuring excellence in quality, performance, and compliance. You will drive DevOps efficiency, architectural governance, and technical craftsmanship across our SaaS platforms. Key Responsibilities * Partner with Solutions Architecture and Agile teams to translate product roadmaps into scalable, maintainable application architectures. * Develop reference architectures, blueprints, prototypes, and starter projects that accelerate delivery and ensure architectural consistency. * Lead technical planning, DevOps improvement initiatives, and R&D efforts to evaluate emerging tools and frameworks. * Participate in code reviews, providing mentorship and ensuring architectural direction and quality are met. * Champion software quality, craftsmanship, and best practices across all engineering teams. * Integrate security, compliance, and data privacy considerations into all architectural designs. * Ensure scalability, performance optimization, and high availability for enterprise SaaS workloads. * Collaborate with Product, UX, and Infrastructure leaders to align business and technical priorities. * Contribute to enterprise architecture governance by defining technology standards and design review processes. * Identify and resolve complex integration, interoperability, and scalability challenges. * Maintain clear architecture documentation, standards, and reusable guidelines. * Execute in-depth testing, validation, and optimization of architectural components. * Ensure alignment with organizational and industry best practices, particularly in cloud-native SaaS environments. * Communicate architectural strategy and rationale clearly across technical and non-technical audiences. * Stay current with emerging technologies and evaluate their potential to enhance product capabilities and efficiency. Qualifications * Bachelor's degree in Computer Science or related field (or equivalent experience). * 7+ years of professional software development experience, including full-stack expertise in C# and modern JavaScript frameworks (e.g. Angular, React, or Vue). * 3+ years in an architectural or technical leadership role delivering enterprise-grade applications. * Hands-on experience developing and deploying SaaS solutions in cloud environments (Azure preferred). * Strong understanding of CI/CD, containers, Kubernetes, and DevOps automation. * Deep knowledge of Agile and Iterative SDLC methodologies. * Familiarity with automated testing (C#/Selenium), Behavior-Driven Development (BDD), and quality assurance practices. * Experience with architectural modeling and visualization tools (e.g., Sparx EA, Draw.io, or Lucidchart). * Excellent analytical and problem-solving skills with the ability to navigate complex technical challenges. * Exceptional communication and stakeholder influence skills with the ability to translate technical strategy into business value. * Proven ability to mentor, influence, and lead teams toward high-quality outcomes. * Experience in regulated, financial, or risk/compliance domains is a plus. What We Offer * A collaborative and innovative engineering culture focused on quality and craftsmanship. * Opportunities to work with modern technologies in a mission-driven global organization. * Professional development, mentorship, and advancement pathways within Wolters Kluwer. * Competitive compensation and benefits package. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: 116,300.00 - 203,900.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

About the Role: As a Director in Software Engineering, you will provide comprehensive leadership to senior managers and high-level professionals. You will have primary responsibility for the performance and results within your area, ensuring that all software engineering activities align with business strategies. Your role is crucial for steering the direction of major projects and technological advancements that will drive the company forward. Job Description: We are seeking a "full-stack" engineering Director to hire and lead a team that will be responsible for selection provides leadership to > 600 engineers on the use, adoption and automation around infrastructure as code, the operational management of container deployment platforms and the CI/CD and applications required. Additionally, they will be engaged on incidents for triage and resolution along with driving teams to implement automation to address., implement, and continuously improve the developer enablement and infrastructure platform, accelerating product delivery and operational excellence across Kubernetes-based environments. The ideal candidate will understand how to guide the definition, execution, and governance of release processes and platform capabilities; operates with broad latitude and accountability for outcomes aligned to divisional strategy. Work is performed without appreciable direction and is evaluated on execution against defined plans and strategy, with measurable impact on divisional results. SUPERVISORY RELATIONSHIPS * Reports To: VP of Platform Engineering & Architecture * Supervises: Senior managers, managers, and high-level professionals across developer enablement, platform engineering, and SRE functions. ESSENTIAL DUTIES AND RESPONSIBILITIES Strategy & Leadership * Provide strategic leadership, vision, and roadmaps for developer enablement and infrastructure engineering in a highly matrixed organization; ensure alignment with business objectives and partner teams. * Establish clear objectives, success measures, and investment priorities for the platform, balancing reliability, velocity, cost, and risk. * Model inclusive collaboration and effective communication with senior management, peers, and subordinates to drive alignment and execution. * Drive adoption of AI Developer Tools to drive speed to market and reduce developer friction. Developer Enablement Platform Ownership * Lead the Developer Enablement team that owns the platform for releasing container-based software to Kubernetes (K8s); define platform SLAs/SLOs, roadmaps, and service catalog. * Own Akuity/Argo CD (GitOps) administration and lifecycle; define guardrails, RBAC, multi-cluster promotion strategies, and drift detection/rollback practices. * Maintain and evolve Open Application Model (OAM) templates, golden paths, and paved-road workflows to standardize microservice onboarding and runtime config. * Govern end-to-end container release processes (policy, controls, approvals, and tooling), including promotion workflows, artifact provenance (SBOM/SLSA), and progressive delivery (blue/green, canary). * Integrate and Maintain Developer Enablement metrics reporting into central data lake environments. * Infrastructure Development & SRE Team Buildout * Staff, train, and mature a new team that becomes the core of infrastructure development and SRE; define role architecture, hiring profiles, onboarding plans, and growth paths. * Deliver platform capabilities as products (self-service, APIs, documentation, runbooks), enabling product teams to design, provision, and operate infrastructure consistently. * Train and assist engineering teams with infrastructure design and deployment (networking, storage, data, security, observability), while performing hands-on engineering to ensure deployments and operations are fully automated (IaC, GitOps, policy-as-code, CI/CD). * Establish site reliability practices-SLO/SLI, error budgets, incident management, post-incident reviews, and capacity/performance engineering-aligned with product objectives. Governance, Risk, and Compliance * Define release governance and change management controls (e.g., segregation of duties, approval workflows, audit trails) integrated into platform tooling, partner with Security, Risk, and Compliance for continuous assurance. * Ensure adherence to quality standards and secure-by-design practices across the software supply chain. JOB QUALIFICATIONS Education (Required): Bachelor's Degree in a related field and relevant experience in product software engineering. Work Experience (Required): * Minimum 9+ years of relevant experience in product software engineering or platform/SRE leadership roles. * People management experience * Experience in Matrixed environments. * Knowledge and interest in AI * Technical competence in platform engineering and architecture Preferred Experience & Knowledge (Role-Specific): * Platform engineering for Kubernetes at scale (multi-cluster/multi-region), GitOps (Argo CD/Akuity), service meshes, secrets management. * Infrastructure-as-Code (Terraform/Pulumi), policy-as-code (OPA/Gatekeeper), progressive delivery (Argo Rollouts/Flagger). * CI/CD at enterprise scale (artifact provenance, SBOM/SLSA), container security, and supply chain controls. * Observability platforms (metrics, logs, traces, SLOs, alerts) and incident management practices. * Coaching product teams; operating in a matrixed enterprise with strong stakeholder management. SKILLS / COMPETENCIES Technical/Operational Skills * DevOps & Agile delivery; automation and continuous delivery at scale. * Cloud computing (Azure/AWS/GCP) and modern application architectures; API-first enablement. * Automation & Frameworks for standardized delivery and code manageability across teams. * Application Security and secure SDLC; Architectural Patterns for scalable, resilient systems. * Financial/Budget Management for platform services and shared-service cost models that includes understanding of how to use technology to drive cost reductions while increasing value delivery. This requires budget, technical and operational competencies. * Experience in both use of AI Coding tools personally and in driving adoption of those in developer teams. Leadership Competencies * Accountability; Judgement & Decision-Making; Business Acumen to drive measurable outcomes. * Inclusive Collaboration; Inspiration & Alignment; Courage to take smart risks that enable innovation. * People Management: delegation, coaching, performance management, and talent development. KEY PERFORMANCE INDICATORS (KPIs) * Velocity & Flow: Lead time for change; deployment frequency; PR cycle time (open-to-merge). * Reliability: Service SLO attainment; MTTI/MTTR; change failure rate. * Adoption & Self-Service: of services on Gantry; % workloads on paved paths/OAM templates; % infra as code. * Quality & Security: Policy compliance rate; supply-chain attestations; pipeline pass rate; vulnerability MTTR. * Experience & Enablement: Developer NPS; onboarding time to first deploy; "friction index" trend. * Overall infrastructure cost reduction while increasing all of the above. WORKING CONDITIONS * Travel: 20% * Work Arrangement: Hybrid onsite in the WK posted locations. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: $150,500.00 - $268,900.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

As a Sales Engineer, you will be the primary technical resource for our Mid-Market Accounts team. You will share your product and technical expertise through presentations, product demonstrations, and technical evaluations (Proof Of Values). As the technical expert, you will work with clients to understand their requirements and pain points, then design the right solution for their business needs. During the sales cycle you will guide clients through trials and POVs, demonstrating Sumo Logic's ability to meet and exceed their requirements and building a positive relationship that will provide continuous value to our customers. Finally, you will have the opportunity to work cross-functionally with our Product Management and Engineering teams to share your knowledge and experiences to ultimately improve our business and our customers' success. We seek talent who wants to leverage their technical and people skills to help deliver solutions to clients directly and become a trusted advisor in the process. Above all else, you should be highly self-motivated and extremely curious to learn more Sumo Logic and the vast problems that it can solve. Responsibilities Partner with the Account Executives to understand customer challenges and mains, and articulate Sumo Logic's value proposition, vision, and strategy to customers Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase Be successful working with all levels of an organization, from executives down to individual developers and Site Reliability Engineers Deliver product and technical demonstrations of the Sumo Logic service Work cross functionally with Product Management and Engineering to improve the Sumo Logic service based on your experience with customers Requirements B.S. in Computer Science, Engineering, or a related field; M.S. in Computer Science, Engineering, or a related field (preferred) 2+ years as a Solutions Engineer (preferred), Solutions Architect (preferred), Sales Engineer (preferred), Implementation Consultant, Support Engineer, Site Reliability Engineer, or a Software Developer with experience leading projects and/or working with customers Hands on knowledge of Security related products, technologies, and sources such as IDS/IPS, SIEM/Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP/MDR, Threat Feeds, CASB, etc Experience with open source collections (Telegraf, FluentBit, FluentD, Open Telemetry, etc.) (preferred) Experience with leading and running technical validations like Proof of Value (preferred) Experience selling and working with pure SaaS solutions in multi-tenant architectures Experience with Amazon Web Services (AWS), Google Cloud Platform (GCP), Microsoft Azure (certification is preferred) A broad background and understanding of technical infrastructure (servers, networking devices, storage, etc.) Modern application architecture (micro-services, containers) understanding and experience working with Kubernetes, Docker, and/or Lambda (preferred) Experience with various monitoring tools like Splunk, Datadog, Elastic, New Relic, etc. (preferred) Comfortable working in a dynamic, fast-paced startup environment and experience at a successful startup (preferred) Strong written and verbal communication skills, as well as business and technical acumen About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $114,000 - $133,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position. #LI-REMOTE

As the IT Security Director and GRC Strategy, Platforms & Architecture Lead, you will serve as a senior leader responsible for the strategic direction, governance, and operational oversight of the organization's Governance, Risk, and Compliance (GRC) platforms. This role drives the overall GRC strategy, ensuring that all aspects of cyber governance, controls, compliance, and risk operations are seamlessly integrated through people, processes, and technology. You will ensure that security, risk, compliance, and audit functions are effectively supported by scalable technology solutions aligned with organizational policies and evolving regulatory requirements. Partnering closely with security leadership, IT, product development, legal, compliance, and business stakeholders, you will enable a consistent, automated, and efficient control environment across the enterprise. This position offers a flexible hybrid work schedule from our local office. (2 days in office, 3 days remote) Essential Duties and Responsibilities GRC Strategy: Understand and drive strategy across security governance, controls, compliance and risk operations to build scalable, functional, and timely solutions, that enable scalable processes, high quality outcomes, and enhanced risk management across the Company. Executive Communication and Leadership: Accountable for executive level reporting, communications, and influence to ensure that security Governance and IT risk operations platforms, architecture, and processes are enabled, integrated with, leveraged and decisions / outcomes are in line with Cybersecurity & Technology Controls (CTC) principles. Strong influence and communication skills are mandatory, and the leader must be able to manage a small team of contractors and employees spanning engineering and platform roles. Controls, IT Risk Operations, and Policies/Standards Support: Act as a seasoned expert and advisor to other CTC leaders in Controls, Risk Operations, and Policy Management domains through collaboration, risk finding reviews, and policy/standard review and release management to support cross-team outcomes and book of work. Compliance and Controls: Support control testing and compliance initiatives spanning Policy-Regulation analysis/crosswalks and gap identification, as well as potential evidence and control design reviews to enable unified compliance at scale with common controls programs. Platform Strategy & Roadmap: Define and execute the enterprise GRC technology and platform strategy, ensuring alignment with security frameworks (e.g., NIST CSF, NIST 800-53, DORA, etc.). Platform Ownership: Serve as the primary owner of the GRC platform(s), overseeing configuration, integration, upgrades, managing platform changes and roadmap and optimization to meet enterprise needs. Process Enablement: Translate governance, risk, and compliance processes into platform workflows, dashboards, and reporting that support issue management, risk assessments, policy governance, evidence collection, risk register generation and alignment with organizational units. Stakeholder Engagement: Collaborate with information security, IT, compliance, operations, and legal partners in the development, integration, and operation of the platform and intertwined product strategies and roadmaps. Automation & Efficiency: Drive automation of risk and compliance processes to reduce manual effort, improve audit readiness, and increase sustainability of controls. Data & Reporting: Develop dashboards, analytics, and reporting to provide actionable insights to executives, regulators, auditors, and business leadership. Platform Governance: Establish platform governance standards, change control processes, and ongoing lifecycle management and own/drive cross-functional sessions and demand management mechanisms. Vendor Management: Manage relationships with platform vendors and system integrators, including licensing, renewals, escalations, and roadmap discussions. Additional Knowledge & Skills Deep understanding of IT risk, security, compliance, and audit frameworks (e.g., NIST CSF, NIST 800-53, ISO 27001, COBIT, SOX, HIPAA, PCI DSS). Strong background in IT control testing, implementation, regulation mapping and control design / evidence requirements. Strong technical knowledge of GRC platforms (e.g., ServiceNow IRM, Archer, MetricStream, OneTrust, or similar). Proven record of accomplishment of IT change management, system design, and technical product delivery. Experience designing automated workflows, integrations, and reporting dashboards. Excellent stakeholder management, communication, and executive reporting skills. Strong analytical and problem-solving abilities; able to balance risk, efficiency, and business needs. Familiarity with regulatory requirements in multiple jurisdictions (e.g., EU, US, APAC). Knowledge of IT processes such as change management, incident management, and CI/CD integration preferred. Ability to translate complex regulatory and risk requirements into system design. Job Qualifications Education Bachelor's degree in computer science, information technology, or risk and governance Preferred: Master's degree in computer science, information technology, or risk and governance Certifications: ServiceNow Integrated Risk Management (IRM) Implementer, CRISC, CISA, CISM, CISSP, CDPSE, or similar Required Experience: 12-15+ years of demonstrated progressive experience in IT, Cybersecurity, IT Governance and Risk, and Platform / Tool / Product architecture and management 12-15+ years' experience in IT Security Governance, Compliance, Controls and strategy. 10 years hands on experience delivering and leading wide-scale GRC platform initiatives and products 8+ years of hands on experience managing GRC platforms and solutions spanning multiple data sources, systems, and systems of record culminating and a centralized GRC ecosystem 5+ years management, enterprise-wide transition, and/or transformation programs Strong experience with various GRC and IT Security systems and platforms such as ServiceNow, and leading IT controls, compliance, scanning, vulnerability, and IT security tools and products Entrepreneurial mindset and proactive way to manage work. Able to deliver with limited oversight and take accountability of actions. Excellent presentation skills, both creating slides and delivering presentations to a variety of audiences. Preferred Experience: Robust system architecture experience and ability to connect functional and operational requirements stemming from risk management and governance into practical cross-system integrations and platforms. Experience building or transforming GRC solutions from one to another, from scratch, and/or through expansion of existing capabilities Benefits: A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available - ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: 150,500.00 - 268,900.00 USDThis role eligible for Bonus and Stock. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Sumo Logic's Cloud SIEM (Security Information and Event Management) platform provides comprehensive security visibility and analytics for modern cloud and hybrid environments. Leveraging advanced analytics and machine learning, our Cloud SIEM delivers real-time threat detection, incident response, and compliance management. Designed for scalability and efficiency, it seamlessly integrates with a wide range of security tools and data sources, enabling organizations to effectively manage and mitigate security risks while optimizing their security operations. Sumo Logic's Cloud SIEM empowers security teams to stay ahead of evolving threats and maintain robust security postures. SumoLogic is seeking a strong Software Engineer, backend, to join our Cloud SIEM team. As a Software Engineer, you will play a critical role in designing, developing, and maintaining our cutting-edge cloud-based SIEM solutions. Responsibilities Design, develop, and maintain high-performance, scalable cloud services Collaborate with cross-functional teams to define, design, and ship new features Ensure the best possible performance, quality, and responsiveness of services Identify and correct bottlenecks and fix bugs Experience with CI and on-call production support Help maintain code quality, organization, and automation Participate in code reviews and provide constructive feedback to team members Mentor junior engineers and help them grow their technical skills Stay up-to-date with the latest industry trends and technologies to ensure our products remain cutting-edge Requirements Bachelor's or Master's degree in Computer Science, Engineering, or a related field 5-8 years of industry experience with a proven track record of ownership Experience with Scala (or another JVM language) and Kafka in production environments Experience in multi-threaded programming and globally distributed systems (preferably in AWS) Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders Demonstrated ability to learn quickly, solve problems and adapt to new technologies Familiarity with Agile development methodologies and practices Occasional on-call availability. Nice to Haves Experience building/maintaining production services built in Python Familiarity with Docker, Kubernetes, Helm, Terraform, etc. Knowledge and understanding around operating Kafka at scale Experience running Apache Spark & Iceberg in production environments Familiarity with the security space Working experience with GitHub Actions or other CI pipelines A GitHub account with recent activity and contributions to open source projects About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $141,000 - $165,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.

Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right. Who We Are: Wolters Kluwer: The world is a big place, find your place here. What We Offer: The Customer Service Representative role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits. What You'll be Doing: As a Customer Service Representative (Change of Agent), you will play a crucial role in supporting our clients and enhancing their experience during their initial onboarding. In this role, you will efficiently manage the Change of Agent process from initial client inquiry through compliance audit, order processing, and sending the deliverables to the client, following up as necessary. You will handle various operational tasks and assist customers with more complex inquiries. This position offers an opportunity to further develop your skills in a dynamic and collaborative environment. Key Tasks: Identify and develop new business opportunities within assigned market. Efficiently manage the Change of Agent process from initial client inquiry through compliance audit, order processing, and sending the deliverables to the client, following up as necessary. Prepare and file change and resignation of agent documents with various Secretaries of State, both online and via PDF, as required by each jurisdiction. Communicate effectively with teammates regarding any hold-ups or issues in the Change of Agent process. Manage and track the status of ongoing projects and submitted filings. Conduct entity compliance audits using Secretary of State websites and other agency resources (e.g., Department of Insurance). Maintain filing fee and requirement reference charts; update the forms library and state web links as needed. Assist the manager in training new and existing employees; support other areas in the Client Services and Registered Agent Departments as needed. Develop, maintain, and update knowledge about the department, services, company, industry, and related departments such as sales, marketing, and accounting. Perform other duties as assigned. You're a Great Fit if You Meet These Requirements: Bachelor's Degree and/or 2 years equivalent experience in customer service or legal industry. Must be Intermediate level skills with MS Office; Word, Excel and Outlook are required. Effective communication (verbal and written); keeps open and respectful lines of communication; treats others with respect and dignity. Analytical critical thinking and problem-solving skills. Highly detail-oriented with strong organizational skills. Ability to work independently, in a team environment, and with minimal supervision. Capable of multitasking and managing multiple time-sensitive projects in a fast-paced, high-energy environment. Knowledge of general corporate procedures and/or willingness to learn. Skilled in gathering, organizing, analyzing, and compiling data. Maintains flexibility, manages time effectively, and demonstrates consistent attendance and punctuality. Shares information and knowledge to assist coworkers; develops relationships with clients and manages expectations. Identify ways to increase efficiency and simplify processes. Makes responsible financial decisions for the company and clients. Maintains professionalism, a positive attitude, and a professional demeanor and appearance. More interested in the solution than the problem. We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available at ************************************************** Diversity Matters: Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America's Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America's Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They're not intended to be an exhaustive list of all duties and responsibilities and requirements. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: 33,500.00 - 56,100.00 USDThis role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! We are seeking a highly skilled and strategic Senior Sourcing Manager to lead complex, high-value contract negotiations for our company. This individual will be a key contributor to our financial health and operational efficiency by securing favorable terms for a wide range of software licenses, SaaS agreements, and professional services contracts. The ideal candidate will possess a deep understanding of the technology landscape, legal and commercial contract principles, and advanced negotiation strategies. This role requires exceptional collaboration skills to work with cross-functional teams and leadership to align contractual terms with business objectives.Key Responsibilities: Lead Complex Negotiations: Independently lead and manage all phases of the negotiation process for high-stakes software, SaaS, and professional services agreements. This includes initial strategy development, negotiation, drafting and redlining of terms, and final execution. Strategic Advisory: Serve as a Procurement subject matter expert and trusted advisor to business units, legal, and finance teams. Provide strategic guidance on negotiation strategy, risk mitigation, and acceptable fallback positions to support business goals. Contract Review and Analysis: Conduct thorough analysis of contract terms and conditions, identifying potential risks, legal exposures, and non-compliance issues. Ensure all agreements align with company policies, legal standards, and industry best practices. Stakeholder Collaboration: Build strong, collaborative relationships with internal stakeholders, including Engineering, IT, Sales, Marketing, Finance, and Legal, to ensure a comprehensive understanding of business needs and to secure internal alignment on negotiation terms. Risk Management: Proactively identify and resolve contractual ambiguities and potential disputes before execution. Develop and implement risk mitigation strategies to protect the company's interests. Process Improvement: Contribute to the continuous improvement of contract templates, negotiation playbooks, and best practices. Mentor and train junior team members on effective negotiation techniques and contract management. Maintain Records: Accurately track and maintain detailed records of negotiation activities, savings, redlines, and final agreements within a Contract Lifecycle Management (CLM) system. Required Qualifications: Bachelor's degree in Business, Finance, Law, or a related field or experience. 7-10 years of experience in contract negotiation, with a significant focus on software licensing, SaaS agreements, and professional services. Proven track record of successfully leading and closing complex, high-value deals. Deep knowledge of commercial contract structures, legal terminology, and intellectual property clauses common in technology agreements. Strong understanding of pricing models, service level agreements (SLAs), indemnity clauses, general contractual terms, and data privacy regulations. Exceptional written and verbal communication skills, with the ability to articulate complex legal and commercial concepts clearly and concisely. Superior analytical and problem-solving abilities to assess risk, analyze data, and develop creative solutions. Preferred Skills: Experience working in a fast-paced technology company or global enterprise. Certifications in contract management or negotiation (e.g., Certified Commercial Contracts Manager - CCCM). Experience with a Contract Lifecycle Management (CLM) platform (e.g., Coupa, CLM, Icertis, Ironclad). Ability to manage multiple projects and priorities in a dynamic, deadline-driven environment. #LI-Hybrid#LI-MH1 Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds TrustWe believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of PerformanceOur energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over ImitationWe seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger TogetherWe bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers. The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.

Wolters Kluwer's ftwilliam.com platform empowers professionals to streamline Defined Benefit (DB) plan compliance testing, valuation, and proposal generation. As an **Industry Solutions Consultant - DB Compliance QA** , you'll play a critical role in ensuring our solutions meet the highest standards of accuracy and functionality. In this position, you'll leverage your expertise in ERISA regulations and plan design-covering DB plans, DB/DC combo plans, and cash balance plans-to influence feature design and perform rigorous testing. Working within an agile team, you'll help deliver enhancements that make a real impact for our customers, ensuring every release is reliable, compliant, and user-focused. You will report to the Manager, Consulting - Industry Solutions and work a hybrid schedule (2 days in office, 3 days from home) from one of our local offices. **Responsibilities:** + Collaborate with the product owner and development team to refine user stories before development begins + Create sample plans, expected results, and acceptance criteria for new features + Perform comprehensive testing of new features and document all tests conducted, including manual and automated tests + Ensure software functionality aligns with ERISA laws and regulations + Stay current with ERISA laws, regulations, and industry standards + Maintain detailed documentation for future testing of similar features and enhancements + Identify and suggest software improvements during the testing process + Keep up to date with best practices in testing methodologies and tools + Work closely with other Industry Solutions Consultants to develop consistent testing policies and procedures **Qualifications:** + ASPPA Credential, such as QPA, or NIPA Credential + At least 3 years of experience working with peer review in retirement services + 1 years of experience working in a development QA environment + Experience with customer support is a plus + Familiarity with various project management and workflow tools + Experience with ftwilliam.com DB Compliance software is a plus + Detail oriented + Quick learner and self-starter + Ability to multi-task + Ability to work well in a team + Ability to perform well under pressure + Ability to perform well with minimal supervision \#LI-Hybrid **Our Interview Practices** _To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process._ _Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._ **Compensation:** $55,800.00 - $95,250.00 USD _Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process._ **Additional Information** **:** Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request. EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We're looking for a Lead Product Software Engineer - AI to join InnovateHub, our startup-within-the-enterprise that co-designs AI solutions with customers across Wolters Kluwer's Tax and Accounting product portfolio. You'll develop cutting-edge AI features that transform how accounting professionals work, focusing on real customer problems rather than technology-first solutions. InnovateHub operates with close collaboration between engineers, product managers, UX designers, and researchers. Engineers deeply understand business problems, product managers rapidly prototype ideas, and designers and researchers translate user needs into elegant, evidence-based solutions. We work in fast feedback cycles, obsess over customer value, and blur traditional role boundaries to focus on solving the right problems. We practice Agile and XP methodologies with weekly sprints, BDD/TDD practices, and pair programming with daily rotation to support high team cohesion and knowledge sharing. This role is ideal for someone who adapts quickly to new technologies, communicates effectively across teams, thrives in collaborative environments, and is passionate about human-centric AI solutions that deliver real value to professionals. Key Responsibilities: Customer-Centric Product Development: Co-design AI solutions with customers, focusing on real problems rather than technology-first approaches. Build human-centric AI features that deliver measurable value in fast feedback cycles. Cross-Portfolio Innovation: Work across TAA's product portfolio, enabling other teams while building AI solutions that can be applied to multiple products and customer segments. Technical Leadership: Design and implement AI features using Python and modern frameworks. Build intelligent document processing, automated workflows, and AI-powered analytics with a focus on security, product experience, and scalability. Close Collaboration: Work in InnovateHub's collaborative model where engineers understand business problems as deeply as technical solutions, partnering closely with product managers who prototype their own ideas. Requirements: Technical Foundation: * 5+ years building software applications (experience with Python, JavaScript/TypeScript preferred) * 1+ years hands-on experience with LLMs or AI systems (NLP preferred) * Full-stack development capabilities * Experience with Agile/XP practices including TDD/BDD and pair programming * Proficiency with AI coding tools (GitHub Copilot, Cursor, or similar) * Regular use of GenAI utilities (ChatGPT, Claude, etc.) for development workflow Technical Project Leadership: * 3+ years leading complex technical projects from inception to delivery * Experience working in startup-like environments or innovation teams * Comfort working in collaborative, fast-paced Agile environments with weekly sprints and blurred (but aligned) role boundaries AI/ML Experience: * Working knowledge of AI/ML frameworks (LangChain, Hugging Face, OpenAI APIs) * Experience with vector databases and embeddings * Understanding of prompt engineering and AI optimization Communication Skills: Ability to explain technical concepts to non-technical stakeholders and drive adoption of new technologies across teams. Preferred Qualifications: * Microsoft Azure AI-102 certification is highly desired - our team is 100% certified and we value this demonstration of Azure AI expertise * Experience with Azure AI services, advanced AI frameworks, or multi-modal AI systems * Background in dynamic environments like startups, innovation teams, or product-focused companies that prioritize customer co-design and rapid value delivery * Experience with document processing, financial data analysis, or B2B professional software * Experience with MLOps, AI governance, or cross-portfolio AI implementations, particularly in regulated/compliance-driven environments * Experience with RAG (Retrieval-Augmented Generation) * Understanding of UX/UI We encourage applications from candidates with diverse backgrounds who have strong technical skills, project leadership experience, and can adapt quickly to new challenges in a customer-focused, innovation-driven environment. Our Culture: At Wolters Kluwer, our core values-Focus on Customer Success, Make it Better, Aim High and Deliver, and Win as a Team-guide everything we do. We are committed to driving success for our customers by delivering innovative solutions that exceed expectations. We continually strive to improve our processes and products, aiming for excellence in all our efforts. Collaboration and teamwork are central to our culture, enabling us to achieve great results together. Our Interview Practices To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we're getting to know you-not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process. Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process. Compensation: 127,000.00 - 222,650.00 USD This role is eligible for Bonus. Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. Additional Information: Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

About Bazaarvoice At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products. The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty. Our brand promise : closing the gap between brands and consumers. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. It's official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK! Are you interested in jump-starting your career in sales, but need hands-on training to set you up for success? As a Sales Development Representative at Bazaarvoice, you will be part of a team whose mission is to spearhead the sales process with market-data driven prospecting, creative problem solving, and leveraging product knowledge. We provide world-class training to get you confidently up to speed. Driving pipeline, shadowing complex sales cycles and collaborating with experienced Account Directors are all part of a day's work.What You'll Do: Building and maintaining a pipeline of business through email, phone and LinkedIn prospecting Uncovering a company's needs and catering Bazaarvoice's value according to those specific needs Demonstrating the value propositions of our products and services via webinars, emails, phone calls, etc. Positioning a high-ROI solution to some of the most well-known brands and retailers in the world Partnering with an Account Director to cultivate new business opportunities Learning the Sales cycle from beginning to end Learning a range of best-in-class Sales Development tools and processes What You'll bring: Excellent work ethic: Self-motivated with an ability to learn quickly. Ownership of role as if it was your own business Resilience: Must be comfortable handling objections, rejection, and hearing “No”, shaking it off, and continuing forward Motivated: You have a high level of enthusiasm and energy that can be felt on the other end of the line Coach-ability: You must be able to listen and take training/feedback with a positive approach Exceptional Communication Skills: Clearly and concisely communicate, as well as effectively listen with both clients and internal business partners Curiosity: Desire to learn about both Bazaarvoice and the clients we reach Nice to Have: Experience with Salesforce, Salesloft, Powerpoint and Excel Experience making calls in an outbound environment #LI-Hybrid#LI-JM1 Why join Bazaarvoice? Customer is key We see our own success through our customers' outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds TrustWe believe in the power of authentic feedback because it's in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of PerformanceOur energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we're laser focused on our mission. Innovation over ImitationWe seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger TogetherWe bring our whole selves to the mission and find value in diverse perspectives. We champion what's best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world's smartest network of consumers, brands, and retailers. The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.

Senior Product Marketing Manager, SIEM and Analytics Reporting to the Senior Director of Product Marketing, this role will provide thought leadership, strategic planning, and tactical execution of content development, sales enablement, and customer engagement across Security and IT Operations personas. The successful candidate will bring deep expertise in SIEM, Security Operations, and analytics technologies-including observability, log analytics, data exploration tools, and data lakehouse platforms. They will leverage this expertise to quickly establish credibility with our sales force, customers, and prospects as a subject matter expert. This senior leadership role will drive strategic content development, sales enablement, and customer engagement initiatives. The ideal candidate will possess deep expertise in buyer psychology and purchase patterns across security and IT operations markets, using this knowledge to shape product strategy and go-to-market execution. Leading cross-functional collaboration with product management, demand generation, content, and marketing teams, this role will define and execute product positioning and messaging frameworks that capture both executive and practitioner mindshare while driving measurable business outcomes. Responsibilities Develop comprehensive go-to-market plans by engaging and collaborating with Product Management, Engineering, Sales, and other marketing teams to communicate the value of Sumo Logic's SIEM platform and analytics capabilities. Design and develop technical and non-technical sales and marketing collateral, including presentations, blogs, solution briefs, technical white papers, videos, and field training courses focused on security operations, threat detection, incident response, and analytics use cases. Deliver enablement to Sales, Sales Engineering, and Partner teams on SIEM positioning, competitive differentiation, and analytics platform capabilities. Equip teams to effectively communicate the value of new features and capabilities in the context of each customer's existing usage patterns and evolving requirements. Manage relationships with industry analysts in the security and analytics spaces, including preparing briefing materials, participating in inquiries, responding to report drafts, and coordinating internal resources for analyst evaluations and reports. Participate in integrated marketing campaigns by providing subject matter expertise, messaging, collateral, and sales-enablement support for SIEM and analytics solutions. Manage and coordinate marketing launch strategy for new SIEM features, security capabilities, and analytics platform enhancements. Working with the Competitive Intelligence team, assists in developing competitive assessments and creative collateral to position Sumo Logic uniquely in the minds of security and IT operations practitioners. Required Qualifications and Skills Minimum 5-7 years of experience in Product Marketing, Partner Marketing, Sales Engineering, or technical marketing roles with complex SaaS offerings geared towards Security Operations and IT Operations. In-depth industry experience and working knowledge of SIEM, Security Operations, and at least one analytics domain (observability, log analytics, or data lakehouse platforms). Exceptional written and oral communication skills to evangelize how Sumo Logic excels at SIEM and analytics offerings for security and IT operations personas both internally and externally. Technical subject matter expertise to independently develop webinars, videos, technical collateral, ROI/value-oriented assessments, and security-focused content. Highly collaborative work style to learn from others and build upon their ideas. Passion for driving product innovation and effectively communicating cross-functionally within Product Development, Engineering, Marketing, and Sales. About Us Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by unifying critical security and operational data through its Intelligent Operations Platform. Built to address the increasing complexity of modern cybersecurity and cloud operations challenges, we empower digital teams to move from reaction to readiness-combining agentic AI-powered SIEM and log analytics into a single platform to detect, investigate, and resolve modern challenges. Customers around the world rely on Sumo Logic for trusted insights to protect against security threats, ensure reliability, and gain powerful insights into their digital environments. For more information, visit ****************** Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. The expected annual base salary range for this position is $165,000 - $193,000. Compensation varies based on a variety of factors which include (but aren't limited to) role level, skills and competencies, qualifications, knowledge, location, and experience. In addition to base pay, certain roles are eligible to participate in our bonus or commission plans, as well as our benefits offerings, and equity awards. Must be authorized to work in the United States at time of hire and for duration of employment. At this time, we are not able to offer nonimmigrant visa sponsorship for this position.