Full-time Description
The Project Manager position within the Indoor Air Quality Group will provide field services in the subject matters of asbestos, lead, mold, radon, and other indoor air quality parameters. Environmental consulting within the world of indoor air quality/industrial hygiene is a dynamic and fast paced environment. The wide variety of parameters all share a common thread in process; development of a sampling plan, sampling and investigation, creation of a work plan to remediate the issue, possible remediation management and monitoring, clearance testing and ongoing operations and management plans. The Project Manager is involved in day-to-day field activities of the Group's active projects and plays a vital role in facilitating the successful completion of each project.
Role and Responsibilities
· Provide a well-informed and thorough survey of the client's property using the training you will receive and the equipment provided by BBG.
· Perform environmental surveys for hazards such as, but not limited to: asbestos, lead, mold, radon, and volatile organic compounds (VOCs). This includes both visual inspections of the work area and proper sampling techniques.
· Legibly fill out a Chain of Custody (COC) form for each inspection (some jobs may require several depending on the types of inspections performed).
· Prepare inspection reports based on the conditions you will observe at the job site with in-depth notes with the type of material, its location, the quantity, and any other required information.
· Confidently answer clients' questions and concerns in a respectful and informed manner.
· Perform inspections in a timely manner (including drive-time) to maintain scheduled appointments.
Requirements
Job Requirements
Inspections may be performed in various environments based on our clients' needs including, but not limited to: indoors, outdoors, hot and cold temperatures, and inclement weather.
While necessary precautions and Personal Protective Equipment (PPE) will be in use, due to the nature of the industry, you will be in contact with various environmental hazards including, but not limited to: asbestos, lead, mold, radon, and volatile organic compounds (VOCs).
Inspections may include climbing ladders to access attics and roofs.
Inspections may include entering confined spaces such as crawlspaces to perform the necessary work duties.
Must be able to carry approximately 50 pounds throughout a work day.
Must be able to work 40-50 hours per week.
Must be located in Ohio or the surrounding area
Must be willing to travel at least 50% of the time.
Qualifications/Education Requirements
High School Diploma or G.E.D. (
Required
)
College Degree in a science based discipline (Preferred)
Asbestos Building Inspector Certification
Lead Based Paint Inspector
NRSB Radon Measurement Specialist or Technician Certification and/or NRPP Radon Measurement Professional (
Preferred, Not Required at Time of Employment
)
Must maintain a clean DMV driving record and provide upon request.
This position requires candidates to be eligible to work in the United States without current or future sponsorship.
$69k-87k yearly est. 60d+ ago
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Assistant Project Manager - Construction Risk Management
BBG, Inc. 4.4
BBG, Inc. job in Dallas, TX or remote
Job DescriptionDescription:
As an Assistant Project Manager, you will assist our clients, mitigate construction risk, and keep them knowledgeably informed as to a project's construction status - including scheduled site visit dates, delays or site access issues, required document list weekly client updates, and report delivery dates. You will assist with the preparation of Construction Risk Management (CRM) proposals and final invoices. You will work on various commercial projects such as multi-family residential, office, hospitality, student housing, medical office, congregate care, retail, and distribution/warehousing. A typical project will initially start with a review of the construction documents for completeness and best practices. Save and distribute checked-in documents to local PM or consultant whom will be performing the construction/renovation site visits. Familiarity with industry standard documents including AIAG702/703 Pay Application, lien waivers, Gantt type schedules, change orders, RFI logs, buy-out logs and stored material inventory logs is imperative. Software experience with Quire (report writing), Sessions (project tracking/invoices) and FileShare/DropBox/Box.com or similar client file sharing portals also preferred. During this process, you will be part of a team that advises clients, typically equity investors or construction lenders, on the risks: design, quality, constructability, completion, schedule, and costs. Direct client contact and regular email/phone communications is anticipated as part of daily duties. 100% remote position available.
Requirements:
Bachelor's degree in Architecture, Engineering,
Construction Management, or related field.
One to five years of construction administration, architecture, engineering or similar experience.
Knowledge of the entitlement/permitting process and construction delivery methods and agreements.
Familiarity with construction best practices, general building codes, and various building types.
This position requires candidates to be eligible to work in the United States without current or future sponsorship.
$59k-80k yearly est. 21d ago
PT Music Researcher (Cincinnati, OH)
BMI 4.3
Cincinnati, OH job
Occasional part-time hourly work with hours ranging from 0-25 hours per week depending on availability of assignments. Work consists of music and market research in businesses in various states. Assignments include onsite research in businesses during late evenings, including weekends. Assignments also require completion of detailed reports following on-site visits.
FUNCTIONS OF THE JOB:
Conduct in-person research in businesses as assigned.
Complete detailed reports of music used in a business during in-person research.
Recording of music performance(s).
Photographing both exterior and interior of locations.
POSITION QUALIFICATION REQUIREMENTS
Must be 21+ years of age.
Able to conduct on-site research in businesses during late evenings and weekends.
Strong interpersonal skills.
Good communication skills, both written and oral.
Proficient in basic computer skills.
Strong time management and organizational skills.
Detail oriented.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees may be required to follow other job-related instructions and perform other job-related duties as requested, subject to all applicable state and federal laws.
“Commonly associated” is not intended to mean always or only. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$49k-89k yearly est. 3d ago
Data Analyst
National Mi 4.5
Remote job
We are recruiting for a talented SaaS Implementation and Support Data Analyst to provide a first-class service to our customers who are using our Merchant Central (formerly IRIS CRM) product. IRIS CRM is an NMI company.
Key Responsibilities:
Managing full-lifecycle implementation of a payments industry CRM and Residuals platform, ensuring seamless deployment and successful adoption.
Acting as the subject matter expert within the Merchant Central Support team for handling tasks and requests pertaining to the Residuals module.
Solving residual calculation tickets accurately using Excel and the Merchant Central platform.
Interacting with clients over Zoom and email that have questions pertaining to residual calculations, and configuration updates.
Creating new mathematical formulas and verifying existing formulas to ensure that residual income calculations are being reported correctly on client sites.
Provide clear, professional guidance on using and configuring Merchant Central Residuals module, tailoring explanations to clients' needs and varying levels of technical expertise.
Logging software issues, bugs or inconsistencies that are reported by clients using JIRA and Zendesk tools.
Creating visual mockups and written descriptions of suggestions for the development team related but not limited to the Residuals functionality.
Training and coaching new clients on the benefits of Merchant Central to ensure maximum adaptability and stickiness.
Taking interest in and educating yourself about the payments industry to be able to provide the most accurate and up to date information.
Collaborate with cross-functional teams with a focus on Sales and Partner Experience to define data needs and implement data-driven solutions.
Communicate findings effectively to both technical and non-technical stakeholders.
Assist in conducting ad-hoc analyses and data extraction when needed.
Requirements:
Bachelor's degree in Computer Science, Finance, Accounting, Mathematics, Statistics, or a related field.
1-2 years of experience in a role involving data analysis or data science, or equivalent academic experience.
2+ years of experience implementing or supporting SaaS software.
Experience working in a ticketing system on a daily basis. Preferably Zendesk.
Experience with BigQuery or similar SQL-based data analytics tools.
Proficiency with Microsoft Excel, familiarity with SQL or Python is a plus
Benefits:
Hourly rate of $32.69 - $39.90/hr dependent on experience.
40-hour work week
Flex PTO.
US Holidays observed.
What we do!
NMI enables our partners with choice and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs, and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech-savvy. We democratize the latest payment technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
#LI-Remote
Salary range, depending on experience:$68,000-$83,000 USD
$68k-83k yearly Auto-Apply 13d ago
Office Manager
Phoenix Group Home, LLC 4.8
Cleveland, OH job
Office ManagerJob Description
RESPONSIBILITIES
Administrative Management:
• Oversee the day-to-day administrative functions of the clinic, including scheduling, record-keeping, and data
management.
• Coordinate and manage appointments for patients, therapists, and other healthcare providers.
• Maintain accurate and confidential patient records, ensuring compliance with all relevant legal and regulatory
requirements.
• Implement and maintain efficient office procedures to optimize workflow and productivity.
• Work with Regional Leadership to identify and develop operational improvements .
• Oversee designated Client Tracking Logs
Staff Support:
• Provide support to clinic staff, fostering a positive and collaborative work environment.
• Under the direction of Operations and Regional leadership, facilitate staff training, as appropriate, and
development opportunities to ensure continuous improvement and professionalism.
• Assist in the recruitment and onboarding process for new employees.
• As directed and identified by Regional Leadership, assist in monitoring and evaluating performance of staff on an
ongoing basis in accordance with applicable performance standards and in compliance with PA TH Behavioral
Health policies.
Financial Management:
• Monitor and manage the clinic's budget, including support to the Billing team with handling invoices, billing
corrections, and insurance claims processing.
o Audit billing, insurance, verifications, and client accounts in Carelogic
Patient Support:
• Greet and assist patients, making them feel comfortable and supported during their visit.
• Address patient inquiries, schedule appointments, and ensure an efficient check-in and check-out process.
• Handle patient complaints and concerns, ensuring timely resolution and a high level of customer service.
Compliance and Regulation:
• Ensure compliance with relevant healthcare laws, regulations, and industry standards.
• Stay updated on changes in healthcare regulations and implement necessary adjustments to clinic policies and
procedures.
Inventory and Supplies Management:
• Maintain an organized inventory of office and medical supplies, ordering new stock as needed.
• Ensure the clinic's environment is clean, tidy, and conducive to the well-being of patients and
staff.
IT and Technology:
• Collaborate with IT support to maintain and troubleshoot office equipment, software, and
computer systems.
Business Development:
• Partnership Development:
1. Build and maintain relationships with various stakeholders, including healthcare professionals,
community organizations, schools, and potential referral sources.
2. Collaborate with these stakeholders to create partnerships that enhance the clinic's visibility
and reputation in the community.
• Outreach and Community Engagement:
1. Organize and participate in outreach events, workshops, and presentations to educate the
community about mental health and the services provided by the clinic.
2. Engage with community members, organizations, and potential clients to build trust and foster a
positive reputation for the clinic.
• Performance Tracking and Reporting:
1. Monitor and analyze the effectiveness of business development strategies and marketing
initiatives, providing regular reports and recommendations to management.
2. Work closely with the clinical team and management to align business development efforts with
the clinic's mission and objectives.
3. Oversee Referral Partner relationships: Monitor weekly contact with referral partners and ensure
Office Coordinators are doing their due diligence
• Assume other projects or responsibilities as assigned by Regional Leadership.
QUALIFICATIONS:
Education:
• Preferred: Bachelor's degree in Healthcare Administration, Business Management, or a related
field.
• Required: High school diploma with experience as noted below.
Certification:
• Must hold active CPR certification
Experience/Skills:
• Proven experience in office management, preferably in a healthcare or mental health setting.
• Strong understanding of healthcare regulations, compliance, and patient confidentiality.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Compassionate and empathetic approach when dealing with patients and staff.
• Proficiency in using office software (e.g., Microsoft Office Suite) and knowledge of electronic
medical record (EMR) systems.
• Outstanding communication and interpersonal abilities.
• Demonstrated leadership skills and the ability to work collaboratively with a diverse team.
Physical Effort:
• Requires working under stressful conditions or with interruptions.
• Requires sitting, viewing computer monitors and keyboarding.
• Must be able to lift 25 pounds
Background:
• Must pass all federal and state background checks. Educational and work history will be
confirmed in compliance with company policies. Required to pass all pre-employment testing.
$49k-73k yearly est. 5d ago
Case Manager
Phoenix Group Home, LLC 4.8
Cleveland, OH job
Job Description
TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient sites and Community
SUMMARY: The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards.
In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines.
BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties as the job requires therapeutic counseling only.
DUTIES AND RESPONSIBILITIESDay-To-Day Responsibilities
Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care.
Arrange family visits, coordinate transportation, and ensure clients' needs are met.
Maintain clear and ongoing communication between the family, referral source, and Path Behavioral Healthcare.
Attend court hearings as appropriate.
Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system.
Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements.
Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment.
Facilitate individual and group meetings as assigned.
Serve on agency quality assurance or other committees as assigned.
Facilitate the further development of daily living skills if identified by the client and/or parent or guardian.
Page Break
Address and resolve client/guardian concerns in a timely manner.
Oversee the implementation of the individual plan of service, supporting the client's aspirations, goals, and desires for optimizing independence, promoting recovery, and developing and maintaining natural support systems.
Ensure ongoing client participation in discussions of their plans, goals, and status.
Identify and address gaps in service, as well as monitor under and over-utilization of authorized services.
Identify and assist in business development/referral source communication and collaboration efforts.
Coordinate and assist the client in crisis intervention and discharge planning, including community support systems following hospitalization.
Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities.
Reduce client rescheduling by informing the appropriate person of time off work.
Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy.
Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare.
Coordination of the Individual Support Plan (ISP)
Services identified in the ISP.
Assistance with accessing natural support systems in the community.
Coordination with formal community services and systems.
System monitoring.
Coordination and assistance in crisis management and stabilization.
Client advocacy and outreach.
Seek education and training specific to client care; provide client education.
Mental health interventions addressing symptoms, behaviors, thought processes, etc., to help clients eliminate barriers to seeking or maintaining education and employment.
Activities that increase the client's capacity to positively impact their environment.
Assume additional duties as assigned by the Case Manager Supervisor or Regional Leadership.
Page BreakQUALIFICATIONS
Education:
Candidate must have a High School Diploma or GED. Bachelor's degree is preferred.
Experience:
Candidates must have a minimum of 3 years of case management experience.
Physical Effort:
This position requires the ability to work under stressful conditions and to work irregular hours.
Communication Skills:
Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Interpersonal Skills:
The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills:
Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background:
The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies.
$34k-48k yearly est. 13d ago
Senior Staff Software Engineer
National Mi 4.5
Remote job
As a Senior Staff Software Engineer at NMI, you operate beyond the scope of a single team, providing technical leadership and driving meaningful impact across systems, teams, and partner experiences. You lead through deep technical expertise, strong collaboration, and a commitment to engineering excellence.
In this role, you will work across both the Partner Activation and Partner Administration teams, helping shape and deliver scalable, secure, and cohesive partner-facing platform capabilities. You will collaborate closely with Engineering Managers, Product Managers, Designers, and fellow Staff+ engineers to ensure our systems enable partners to integrate with NMI efficiently and confidently.
This role balances hands-on engineering with technical strategy, focusing on improving partner onboarding, integration experiences, and the long-term health of the partner platform.
Key Responsibilities Technical Leadership & Architecture
Provide technical leadership for the team, influencing architecture and design decisions that span multiple teams.
Own and evolve critical platform areas including partner onboarding, developer tooling, authentication, user management, and the unified partner portal.
Identify long-term technical risks and opportunities, and lead initiatives to address scalability, reliability, security, and maintainability.
Set and reinforce engineering standards, patterns, and best practices across teams.
Cross-Team Collaboration & Influence
Collaborate closely with Engineering Managers and Directors to align technical strategy with delivery plans and team goals.
Partner with Product Managers, Directors, and Designers to translate product vision into technically sound, scalable solutions.
Act as a trusted technical advisor across teams, helping resolve complex cross-team dependencies and tradeoffs.
Drive alignment and consistency across partner-facing systems and experiences.
Hands-On Engineering & Delivery
Design, implement, and review high-impact code, particularly in complex or high-risk areas.
Lead technical discovery and execution for ambiguous or strategically important initiatives.
Ensure solutions are well-tested, observable, and production-ready.
Balance short-term delivery needs with long-term platform health.
Mentorship & Engineering Excellence
Mentor senior and mid-level engineers, helping them grow in technical depth, system design, and scope of impact.
Raise the quality bar through thoughtful code reviews, architectural guidance, and knowledge sharing.
Foster a culture of continuous improvement, learning, and technical curiosity.
Platform Quality, Security & Reliability
Champion secure-by-design principles, particularly around authentication, authorization, and partner data access.
Work closely with SRE and platform teams to ensure systems meet reliability, availability, and performance expectations.
Improve observability, operational readiness, and incident learnings across partner-facing systems.
Skills and Experience
Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.
8+ years of experience developing complex software applications in a commercial environment, with demonstrated impact at the Staff or Senior Staff engineer level.
Advanced, hands-on experience building and maintaining large-scale systems using .NET Framework / C# (preferred) and/or PHP, with a strong understanding of object-oriented design principles and software architecture.
Strong experience working with relational databases, particularly Microsoft SQL Server, including schema design, query optimization, performance tuning, and maintaining data integrity in production systems.
Proven experience designing, coding, deploying, and operating cloud-based solutions hosted on AWS, with an understanding of scalability, fault tolerance, security, and cost-aware design.
Experience designing and architecting scalable, distributed systems, with consideration for performance, reliability, and long-term maintainability.
Deep understanding of the Software Development Life Cycle (SDLC) and agile development methodologies.
Strong knowledge of security best practices, including secure coding principles and compliance requirements (e.g., OWASP Top Ten, PCI DSS, SOC 2, HIPAA, or similar).
Solid understanding of networking fundamentals, including HTTPS, DNS, SSL/TLS, and service-to-service communication patterns.
Deep knowledge of design patterns and their practical application in real-world systems.
Proven ability to translate complex business requirements into clear, technically sound solutions, particularly in ambiguous or evolving problem spaces.
Demonstrated success performing code reviews and maintaining high code quality standards, including testability, readability, and maintainability.
Proven ability to understand, debug, and evolve complex existing systems, often with limited documentation and changing requirements.
Experience mentoring engineers and influencing technical decisions through expertise, collaboration, and thoughtful guidance.
Strong problem-solving skills, with the ability to anticipate risks, identify root causes, and proactively address issues.
Excellent communication skills, with the ability to clearly explain complex technical concepts to both technical and non-technical stakeholders.
Proven ability to work independently while also fostering cross-team collaboration.
Experience working effectively with remote and globally distributed teams.
Preferred Experience
Experience with containerization and orchestration technologies such as Docker and Kubernetes.
Familiarity with CI/CD pipelines, automated testing, and deployment processes.
Experience with monitoring, logging, and observability tools (e.g., Datadog, New Relic, Logz.io, or similar).
Experience modernizing or incrementally evolving legacy systems toward cloud-native architectures.
Background in payments, fintech, or other high-availability, security-sensitive platforms.
As well as being a part of something exciting everyday, you will also receive the following benefits:
Annual salary of $130,000 - $160,000 + bonus
A remote first culture!
Flex PTO
Health, Dental and Vision Insurance
13 Paid Holidays
Company volunteer days
What we do!
NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Equal Opportunity
NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.
Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: *****************************************
#LI-Remote
Salary range, depending on experience:$130,000-$160,000 USD
$130k-160k yearly Auto-Apply 38d ago
Solutions Engineer
National Mi 4.5
Remote job
We are seeking a Solutions Engineer to join our Solutions Engineering team. This is a critical role that bridges the gap between Sales, Product, and Engineering, ensuring our customers successfully integrate and adopt NMI's solutions. As the technical counterpart to our sales team, you will qualify customer needs, scope tailored solutions, and guide onboarding to deliver exceptional partner and merchant experiences.
What You'll Do
Customer Qualification & Solution Scoping
Collaborate with Business Development Managers (BDMs) and Channel Account Managers (CAMs) to assess and qualify customer requirements.
Recommend tailored solutions, identify opportunities for product extensions, and evaluate the feasibility of customer-specific requests requiring development work.
Proactively identify challenges and propose viable technical solutions.
Solution Documentation & Onboarding Support
Document customer use cases, solution designs, and onboarding plans.
Ensure alignment across Sales, Partner Launch Managers, and Customer Account Managers for seamless handover.
Identify and plan customer training needs.
Respond to technical questions on NMI's platform and deliver architectural diagrams, system workflows, and configuration recommendations.
Demonstrations & Training
Provide tailored demonstrations of the NMI platform for ISVs, ISOs, and other partner types.
Develop and deliver bespoke training content aligned with customer needs.
Cross-functional Collaboration
Support Sales in responding to RFPs, often coordinating with Product, Engineering, and Security.
Raise and track product enhancement requests on behalf of customers.
Relay common feedback, feature gaps, and usability insights to the Product team.
Sales Enablement & Continuous Improvement
Stay current on product updates, release notes, and roadmap discussions.
Maintain close contact with acquiring partners and support their technical enablement.
Represent NMI at industry events and network with partners and prospects.
What You Bring
3-5 years' experience in Solutions/Sales Engineering, Solutions Consulting, or Technical Account Management-ideally in FinTech or SaaS.
Strong understanding of payment processing, including card-present, card-not-present, tokenization, gateways, and acquiring.
Demonstrated experience producing solution design documents or technical scoping materials.
Proven ability to work cross-functionally across technical and non-technical teams.
Exceptional communication and documentation skills.
Comfortable presenting and demonstrating solutions to varied audiences.
Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don't feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info' box on our application to tell us more about your path.
NMI enables our partners with choice, and challenge the one-size-fits-all approach to payment. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Equal Opportunity
NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.
Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.
#LI-Remote
Salary range, depending on experience:$65,000-$85,000 USD
$65k-85k yearly Auto-Apply 42d ago
Data entry specialist (remote) FT/PT
ICC 4.4
Remote or Memphis, TN job
We are looking for a focused data entry clerk to continuously update our company's databases. The data entry clerk will liaise with and follow up with employees within the company as well as with customers to collect information. The data entry clerk will capture the data into relevant databases in a timely and accurate manner. You will identify and correct errors, and swiftly bring them to the attention of relevant parties where necessary.
To do well in this job, you should collect information and capture data promptly to ensure the business' databases are current to accurately reflect its developments, updates and transactions. Top candidates will be focused, diligent, energetic and have good people's skills.
Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.
Scanning through information to identify pertinent information.
Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.
Creating accurate spreadsheets.
Entering and updating information into relevant databases.
Ensuring data is backed up.
Informing relevant parties regarding errors encountered.
Storing hard copies of data in an organized manner to optimize retrieval.
Handling additional duties from time to time.
Data Entry Clerk Requirements:
High school diploma.
1+ years experience in a relevant field.
Good command of English.
Excellent knowledge of MS Office Word and Excel.
Strong interpersonal and communication skills.
Ability to concentrate for lengthy periods and perform accurately with adequate speed.
Proficient touch typing skills.
$30k-40k yearly est. 60d+ ago
Therapist
Phoenix Group Home, LLC 4.8
Findlay, OH job
Job Description
TITLE: Therapist, Behavioral Health
RESPONSIBLE TO: Clinical Supervisor
WORK AREA: Outpatient office.
SUMMARY: The Behavioral Health Therapist's primary role, under the direction of the Clinical Supervisor, is to utilize their specialized clinical knowledge and advanced clinical skills in counseling, diagnostic interviews, assessments, and preparation and delivery of treatment plans for children, adolescent, and adult patients. The Behavioral Health Therapist will provide therapy sessions for individuals, groups, and families.
BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties as the job requires therapeutic counseling only.
DUTIES AND RESPONSIBILITIESDay-To-Day Responsibilities
Provide individual and group strengths-based therapy to children, adolescents, adults, and families.
Establish clear goals and strategies for the welfare of the client and maintain documentation of services provided and client progress.
Work with the client to develop an individual treatment plan according to OMHAS and CARF person/family-centered standards, review and monitor services and activities, documenting progress.
Support the care team environment by working collaboratively with clients and their families as appropriate, physicians, nurse practitioners, case management, referral sources, and ancillary agencies.
Provide client referrals to psychiatry/nurse practitioners, support groups, or other mental health professionals or agencies, and document services provided per the policies of PATH Behavioral Health, your professional licensing body, and state and federal guidelines.
Participate in care conferences and case reviews, and document and report concerns of abuse or neglect to the appropriate authorities according to the requirements of state/federal law and your licensing body.
Work professionally with referring providers or agencies, court systems, probation departments, foster care agencies, and the school system.
Be committed and respectful of cultural diversity, religious and personal values, and traditions of clients and their families in alignment with the Path's mission.
Day-To-Day Team Member Responsibilities
Willingly serve in a professional and collaborative capacity with all other employees of Path Behavioral Healthcare, fully understanding and complying with all organizational processes and policies.
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Collaborate with all supervisors and coworkers to communicate with transparency and drive implementation of the organization's goals, objectives, and processes.
Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities.
Reduce client rescheduling by fully informing the appropriate person of necessary time off work.
Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy.
Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare.
Licensing/Continuing Education
Maintains an active, unrestricted Ohio license to provide clinical counseling services.
Attends all required continuing education opportunities per the regulations of your licensing body.
QUALIFICATIONS
Education:
Candidate must have a Master's degree in Social Work or Clinical Counseling from an accredited university. A Bachelor's degree in Social Work is also acceptable if the candidate holds a valid LSW license.
Licensure:
Candidates must possess one of the following licenses: LSW, LISW, LPC, or LPCC
Experience:
Candidates must have a minimum of 3 years of clinical experience, including at least 1 year of experience in an outpatient setting.
Physical Effort:
This position requires the ability to work under stressful conditions and to work irregular hours. Requires sitting for extended periods of time, viewing computer monitors, and keyboarding.
Communication Skills:
Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Interpersonal Skills:
The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills:
Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background:
The candidate must pass all federal and state background checks, and their educational and work history will be confirmed in compliance with company policies.
$50k-69k yearly est. 13d ago
IT Support
Phoenix Group Home, LLC 4.8
Dayton, OH job
Job Description
Path Behavioral Healthcare
Title: IT Support Specialist
Position Type: Full-Time
Summary: PATH Behavioral Health, an expanding force in the realm of behavioral health, is on the lookout for outstanding individuals to join our organization. Path is dedicated to redefining the mental health care experience by offering clients a fully integrated system of care, built on a foundation of zero barrier access. We are driven by the belief that everyone deserves compassionate, high-quality mental health care, especially those who have been historically underserved. As we continue to extend our reach across Ohio, we're eager to welcome an IT Support Specialist to be a part of our unique, collaborative team. You will report directly to and work closely with Path's IT Director.
Key Responsibilities:
Serve as the first point of contact for employees seeking technical assistance.
Troubleshoot and resolve hardware, software, network, and system issues.
Install, configure, and update software applications and computer hardware.
Provide training sessions and produce documentation for end-users.
Monitor and maintain the company's IT infrastructure.
Respond to IT tickets, emails, and phone calls in a timely manner.
Respond to EHR end user issues and work on system/project updates.
Collaborate with the IT team to identify and implement new technologies and upgrades.
Implement and maintain security solutions, including firewalls and anti-virus tools.
Assist in the management of user accounts, permissions, and system backups.
Keep abreast of technology trends and best practices.
Qualifications:
Bachelor's degree in Computer Science, IT, or related field, or equivalent experience.
1+ years of experience in IT support or related roles.
Strong knowledge of Microsoft Windows and Office Suite.
Familiarity with networking concepts and technologies, including LAN/WAN and VPNs.
Experience with EHR Systems is a plus.
Excellent problem-solving skills and attention to detail.
Strong communication and interpersonal skills.
Ability to manage multiple tasks and prioritize accordingly.
$32k-48k yearly est. 15d ago
Senior Product Manager - CRM Extensions
National Mi 4.5
Remote job
We're looking for an experienced Senior Product Manager in the United States or Canada to lead the evolution of NMI's CRM Extensions and Gateway Portals - driving innovation that unlocks new revenue streams and delivers exceptional partner and merchant experiences.
In this role, you'll shape and execute the revenue growth strategy for our CRM Extensions, including Business Capital merchant lending, and define the UX/UI innovation needs for our Gateway Portals used by Merchants and Partners at scale. You'll bridge strategic thinking with hands-on execution to build products that empower ISOs, ISVs, Banks, and Payment Facilitators to scale efficiently, and serve their merchants better.
You'll collaborate closely with Engineering, Product Design, Compliance, Legal, Marketing, and Sales to deliver products that are not only innovative but also compliant, performant, and easy to adopt. Drawing on market insights, user feedback, and data-driven analysis, you'll turn opportunities into clear product strategies and measurable outcomes. You work well in a fast-paced environment and have experience working with platforms that are business critical for the success of payments partners and/or merchants.
A successful candidate will possess strong product management expertise in payments, a deep understanding of Partner & Merchant needs, and a track record of bringing revenue generating extension products to market. You'll be equally comfortable engaging with external customers and internal stakeholders to ensure that NMI's CRM Extensions and Partner & Merchant Payment Gateway Portals are innovative, compliant, and easy to adopt.
About Us
We enable our partners with choice, and challenge the one-size-fits-all approach to payment. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Key Responsibilities
Own the product strategy and roadmap for NMI's CRM Extensions & Value-Added Services - including Business Capital merchant lending, PCI, chargeback management tools, and more. You will also lead the Gateway Portals experience, driving innovation that deepens partner and merchant engagement across the NMI ecosystem.
Deliver revenue growth for NMI and Partners by developing and scaling Business Capital and other CRM extension capabilities that enhance partner value.
Translate customer needs and market insights into actionable strategies that balance business impact, user experience, cost, and technical feasibility.
Lead user testing and validation throughout both discovery and post-launch phases - ensuring product decisions are grounded in real user behavior, feedback, and measurable outcomes.
Collaborate closely with Product Design and Engineering to deliver intuitive, high-performing products that delight users and drive measurable business impact.
Partner cross-functionally with Engineering, Legal, Compliance, Marketing, and Sales to ensure cohesive go-to-market execution and regulatory alignment.
Partner with internal stakeholders and external vendors to assess buy vs. build opportunities and ensure the right strategic partnerships are leveraged to accelerate product delivery.
Support commercial teams in developing go-to-market strategies, partner enablement materials, and sales training to ensure effective positioning and adoption.
Analyze program performance and customer feedback to identify growth opportunities, optimize adoption, and inform future roadmap decisions
Act as subject matter expert on lending programs and portal experiences, educating internal and external teams on market positioning, compliance nuances, and best practices.
Monitor the competitive landscape to identify emerging trends, competitive differentiators, and strategic opportunities to enhance NMI's offering.
Requirements
5+ years of product management experience in the payments or fintech industry, or in a CRM-focused product role, with proven success delivering lending programs, CRM extensions, or partner and merchant-facing experiences.
Demonstrated expertise across product discovery, strategy, roadmap planning, and cross-functional execution, with a strong focus on data-driven decision making and measurable outcomes.
Experience managing vendor partnerships, including buy vs. build analysis and integration oversight.
Strong ability to translate market trends, partner feedback, and competitive intelligence into clear, actionable product strategies and vision.
Exceptional communication skills, with the ability to engage effectively with customers, business stakeholders, and technical teams across the organization.
Collaborative and influential leadership style, with a proven ability to build alignment across distributed teams and time zones.
Solid understanding of agile product development and scrum methodologies.
Bachelor's degree in Business, Computer Science, Engineering, Finance, Economics, or a related field (or equivalent experience).
This position requires some travel to partner sites, conferences, and in-person team planning meetings (about 10%)
We Offer:
Annual salary of $90,000-140,000 USD(Based on experience)
A remote first culture!
Flex PTO
Health, Dental and Vision Insurance
Company volunteer days
Do you feel like you have a slightly out of the ordinary career path or history? We are open to all walks of life and very willing to hear your story. Please don't feel like this should be a barrier to securing a great career at NMI! We appreciate success can come in all shapes and sizes. Fill in the ‘Additional Info' box on our application to tell us more about your path.
Equal Opportunity
NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.
Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.
#LI-Remote
Salary range, depending on experience:$110,000-$140,000 USD
$110k-140k yearly Auto-Apply 5d ago
Analyst
Bbg 4.4
Bbg job in Charlotte, NC or remote
This entry-level Analyst opportunity offers on-the-job learning and, an education on core professional skills for the practice of commercial real estate valuation. A Analyst works in close collaboration under a licensed senior appraiser to access proprietary databases and publicly available resources. This work output is used to produce appraisal reports or other valuation services for a wide variety of commercial real estate subject properties and entrusted by our clients. Analysts are responsible for managing their own caseload, seeing assignments through to completion which includes but is not limited to research and compiling key data, performing market surveys, and confirming property transaction details. All job training and necessary equipment and technology will be provided.
The Analyst position is defined by an independent, yet supportive environment in which the analyst will acquire skills in real estate finance, market analysis, and commercial investment analysis. The position involves a mixture of desk and field work, with new challenges and opportunities presented as the analyst builds a body of knowledge. Therefore, this position is best suited to an ambitious individual who enjoys problem solving and can focus on the details while never losing sight of the big picture. Further, the ideal candidate has strong research and analytical skills, and is an effective communicator. If you are a self-starter with a passion for real estate and a knack for analytics, please submit your qualifications to join our growing team.
Requirements
Strong quantitative skills with experience building real estate valuation models
Excellent written, verbal, and interpersonal communication skills
Ability to be a collaborative team player
Ability to contribute to a positive culture
Good judgment
Self-starter, highly organized, and detail-oriented
Strong analytical aptitude
Must be proficient in MS Word and Excel
Reliable high-speed internet as projects may require work from home occasionally to meet assignment due dates
Argus Enterprise experience a plus
Web-based mapping tools.
Bachelor's degree in Finance, Real Estate or Economics or related discipline with 1 - 3 years of commercial real estate experience preferred
Position includes medical benefits, flexible scheduling, education assistance, and options for offsite fieldwork inspecting properties.
BBG is the leading, independent valuation and environmental and property condition assessment services firm in the United States. BBG has more than 45+offices across the US and provides commercial valuation and assessment services with a deep understanding of real-estate finance, from acquisition to disposition. BBG provides equal employment opportunities. Discrimination of any type will not be tolerated. BBG is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law.
$58k-80k yearly est. 60d+ ago
Partner Enablement Manager
National Mi 4.5
Remote job
We are seeking a Partner Enablement Manager to join our Enablement team. You will lead partner-facing training programs that help our ISV, ISO and technology partners understand our platform, position the right solutions and deliver successful customer outcomes.
You will work closely with Sales, Channel Marketing and our Partner Launch Team (PLM, Implementation) to create scalable curriculum and learning tracks for newly launched partners, accelerate time to value and drive adoption across our full platform.
Responsibilities
Build and maintain a catalog of partner training webinars and virtual sessions that cover our core platform, value added services and best practices. Partner with Channel Marketing and our Partner Launch Team (PLM, Implementation) to create curriculum and tracks for newly launched partners that accelerate ramp and drive stickiness.
Deliver engaging, demo focused training for ISVs, ISOs and other partner types. Drive full-platform, multi-product enablement sessions and hands-on workshops that deepen implementation readiness and use case expertise.
Present at partner and industry events, including education tracks and booth conversations. Work with our program, marketing and sales teams on execution of partner programs, events and sales plays, including building playbooks and collateral that help partners sell effectively.
Support strategic partner programs that may occasionally require evening or weekend sessions.
Deliver tailored enablement sessions for high value partners based on requests from Channel Account Managers and Business Development. Ensure sessions are aligned to partner goals, readiness needs and next steps.
Document training sessions and share clear follow up actions and insights with internal stakeholders. Provide crisp summaries and recommendations that improve future partner interactions.
Collaborate with Sales, Marketing, Product and Support to align training with go to market and revenue priorities. Align with Product leaders on new product introductions and critical updates so partner readiness is built into launch plans.
Gather feedback and basic engagement metrics to understand impact and improve programs. Report out on a regular cadence to key stakeholders with a strong analytical approach and crisp communication.
Stay current on product updates and roadmap items to keep partner training accurate and relevant.
This is not intended to be an exhaustive list of duties or responsibilities. At times, other duties may be assigned as needed.
Minimum requirements
4+ years of experience in partner enablement, channel sales, sales enablement, customer education, customer training or a similar role.
Proven experience designing and delivering training for external audiences, including live sessions, virtual webinars and self-guided courses.
Strong facilitation and communication skills with the ability to engage a wide range of audiences, including senior leadership, through live sessions and workshops.
Ability to translate technical or complex concepts into clear, practical guidance for partners.
Experience working cross-functionally with Sales, Marketing, Product, Implementation and Support to develop and execute plans in a fast-growth environment.
Demonstrated program and project management skills, including prioritization, timelines and clear progress reporting while balancing multiple priorities.
Comfort using data to measure outcomes, tell a clear story and recommend improvements.
A lifelong learner and self-starter with the desire to grow in a fast-paced SaaS environment.
Preferred
Experience in B2B payments, fintech or SaaS.
Experience in a direct sales role in a B2B environment.
Experience building partner onboarding tracks, delivery readiness programs or partner certification frameworks.
Background in instructional design or adult learning principles.
Experience representing a company at industry or partner events.
Familiarity with tools such as an LMS, enablement content platforms and webinar tools.
Travel and schedule
This role is fully remote. Travel is required throughout the year for partner and industry events.
Flexibility for occasional weekend or evening sessions to support strategic partner programs.
Do you have a nontraditional background?
Do you feel like you have a slightly out-of-the-ordinary career path? Please do not feel like this should be a barrier to applying. We welcome varied backgrounds. Use the “Additional Info” box on our application to tell us more about your path.
About Us
We enable our partners with choice and challenge the one-size-fits-all approach. We are the platform that powers success, helping businesses push through boundaries so they can think about what is next.
We are not just built for the tech-savvy. We democratize modern payments across the full spectrum of commerce. We are all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens our company and we are committed to inclusion through ongoing discussion and regular measurement of inclusion and belonging.
Equal Opportunity
We are committed to providing equal employment opportunities for all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, genetic information, age, disability, veteran status or any other basis protected by applicable law.
Please be aware that all offers of employment are subject to satisfactory background and financial checks.
Please also be aware that we do not operate a license for the sponsorship of candidates. We cannot process any application from individuals unable to provide evidence of their eligibility to commence work in the United States.
#LI-RemoteSalary range, depending on experience:$80,000-$100,000 USD
$80k-100k yearly Auto-Apply 4d ago
Marketing Event Manager
National Mi 4.5
Remote job
NMI is seeking a seasoned Marketing Event Manager to lead the strategy, planning, and execution of all major events - including 3rd-party conferences, partner events, webinars, and NMI-hosted experiences. This is a senior-level individual contributor role for someone who can operate independently, drive cross-functional alignment, and deliver best-in-class event experiences that strengthen NMI's brand and support revenue goals.
You'll work across Marketing, Sales, Channel, Product Marketing, and executive leadership to ensure every event is executed with excellence, creativity, efficiency, and measurable impact. This role reports to the Director of Channel Marketing.
What You'll Do
Event Strategy & Leadership
Own the end-to-end planning and execution of NMI's event calendar across North America and key partner markets.
Develop strategic event plans aligned to marketing and sales goals - including audience strategy, messaging, lead capture, KPIs, and post-event follow-through.
Partner with Channel Marketing to integrate events into broader go-to-market and partner engagement initiatives.
Cross-Functional Collaboration
Work closely with Sales to drive pre-event outreach, meeting scheduling, partner engagement, and onsite alignment.
Collaborate with Product Marketing, Corporate Marketing, and Demand Gen to deliver cohesive event themes, signage, demos, collateral, campaigns, and follow-up workflows.
Serve as the main point of contact between internal teams, executive stakeholders, and external vendors.
Vendor & Budget Management
Source and manage event vendors, agencies, venues, booth builders, A/V, catering, printing, technology partners, and more.
Negotiate contracts, manage budgets, and ensure cost-effective, high-quality event execution.
Track expenses and provide ongoing financial reporting and reconciliation.
Onsite Execution
Lead onsite operations - including booth setup, partner meetings, event staffing, and real-time troubleshooting.
Ensure premium-quality brand representation and a seamless experience for attendees and internal stakeholders.
Performance Measurement
Define event KPIs and track results including leads, meetings, pipeline influence, partner engagement, and brand awareness.
Deliver post-event reports, insights, and recommendations for continuous improvement.
Optimize event strategy with data-driven decision-making and creative problem-solving.
What You'll Bring
7+ years of event management experience, ideally in B2B SaaS, fintech, or payments.
Proven track record of independently leading complex trade shows, conferences, and hosted events.
Exceptional project management and organizational skills - able to manage multiple events simultaneously.
Strong communication skills, with the ability to influence and partner effectively with executives and cross-functional teams.
Expertise in vendor management, contract negotiation, budgeting, and timeline ownership.
Highly resourceful, proactive, and adaptable - able to thrive in fast-paced environments.
Experience with Salesforce, project management platforms (Asana, Monday.com, etc.), and webinar tools is a plus.
Willingness to travel 25-30%.
As well as being a part of something exciting everyday, you will also receive the following benefits:
A remote first culture!
Annual salary of $90,000 - $115,000, dependent on experience
Flex PTO
Health, Dental and Vision Insurance
13 Paid Holidays
Company volunteer days
What we do!
NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Equal Opportunity
NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.
Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
Please be aware that NMI does not operate a license for the sponsorship of those who are not already eligible to work within the US. Unfortunately, therefore we cannot process any application from individuals unable to provide documentary evidence of their eligibility to commence work in the US.
Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: *****************************************
#LI-Remote
$90k-115k yearly Auto-Apply 4d ago
Case Manager
Phoenix Group Home, LLC 4.8
Dayton, OH job
Job Description
TITLE: Case Manager, Behavioral Health RESPONSIBLE TO: Regional Leadership WORK AREA: Outpatient sites and Community
SUMMARY: The Case Managers primary role, under the direction of Regional Leadership and the Case Manager Supervisor, is to provide support and coordinating services based on client needs and treatment plans. The case manager will actively engage in a professional, collaborative process to support our clients' mental and physical health needs. As a Case Manager, you will assess, plan, implement, coordinate, monitor, advocate, and evaluate the options and services required to promote health, quality, and cost-effective outcomes for our clients, ensuring patient safety and adherence to quality care standards.
In this role, you will work closely with other care team members to plan, link, advocate, coordinate, and monitor client care. This collaboration will help clients access a wide range of resources, including but not limited to health services, financial assistance, housing, employment, education, and social services. The Case Manager is also responsible for successfully managing their caseload and communicating with the treatment team as it relates to Case Management across various disciplines.
BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are not included in this position's duties as the job requires therapeutic counseling only.
DUTIES AND RESPONSIBILITIESDay-To-Day Responsibilities
Act as a liaison between the therapist, other care team members, client, and client's family to coordinate the best care.
Arrange family visits, coordinate transportation, and ensure clients' needs are met.
Maintain clear and ongoing communication between the family, referral source, and Path Behavioral Healthcare.
Attend court hearings as appropriate.
Ensure documentation and billing adhere to policy, Path Behavioral Healthcare standards of practice, and all applicable compliance standards within the EHR system.
Maintain compliance with chart/documentation audit criteria, billing reviews, and Phase System of Care requirements.
Attend supervisory and team meetings; present accurate case management reports reflecting services provided and clients' responses to treatment.
Facilitate individual and group meetings as assigned.
Serve on agency quality assurance or other committees as assigned.
Facilitate the further development of daily living skills if identified by the client and/or parent or guardian.
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Address and resolve client/guardian concerns in a timely manner.
Oversee the implementation of the individual plan of service, supporting the client's aspirations, goals, and desires for optimizing independence, promoting recovery, and developing and maintaining natural support systems.
Ensure ongoing client participation in discussions of their plans, goals, and status.
Identify and address gaps in service, as well as monitor under and over-utilization of authorized services.
Identify and assist in business development/referral source communication and collaboration efforts.
Coordinate and assist the client in crisis intervention and discharge planning, including community support systems following hospitalization.
Maintain an organized practice and schedule, be at work on time and ready to work, and leave work at the completion of client care responsibilities.
Reduce client rescheduling by informing the appropriate person of time off work.
Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and coding guidelines, and company policy.
Maintain a demeanor of positive professionalism and serve as a model for others to exemplify the mission and vision of Path Behavioral Healthcare.
Coordination of the Individual Support Plan (ISP)
Services identified in the ISP.
Assistance with accessing natural support systems in the community.
Coordination with formal community services and systems.
System monitoring.
Coordination and assistance in crisis management and stabilization.
Client advocacy and outreach.
Seek education and training specific to client care; provide client education.
Mental health interventions addressing symptoms, behaviors, thought processes, etc., to help clients eliminate barriers to seeking or maintaining education and employment.
Activities that increase the client's capacity to positively impact their environment.
Assume additional duties as assigned by the Case Manager Supervisor or Regional Leadership.
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QUALIFICATIONS
Education:
Candidate must have a High School Diploma or GED. Bachelor's degree is preferred.
Experience:
Candidates must have a minimum of 3 years of case management experience.
Physical Effort:
This position requires the ability to work under stressful conditions and to work irregular hours.
Communication Skills:
Candidates must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Interpersonal Skills:
The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills:
Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background:
The candidate must pass all federal and state background checks, including a clean Motor Vehicle Record. Educational and work history will be confirmed in compliance with company policies.
$32k-46k yearly est. 12d ago
Clinical Manager
Phoenix Group Home, LLC 4.8
The Plains, OH job
Job Description
SUMMARY: Under the guidance of the Operations Team and Regional Leadership, the Clinical Manager oversees the Outpatient Behavioral Health Therapist Supervisors and Therapist/Clinical teams at Path Behavioral Healthcare. This role includes managing work schedules, assigning clients based on various factors, caseload management, reporting, and ensuring the delivery of appropriate care and services.
The Clinical Manager is also responsible for orienting new therapists and providing necessary ongoing training. This position requires an unrestricted license to provide direct clinical services within their scope of practice, offering timely support to clients in need. The role involves various other duties as assigned to ensure operations run smoothly.
DUTIES AND RESPONSIBILITIES:
CLINICAL
Provide direct supervision of Outpatient Behavioral Health Therapist Supervisors and Therapist teams, ensuring compliance with Medicaid, state licensing, and clinical requirements.
Conduct monthly and as-needed one-on-one meetings and supervision with therapists.
Ensure the quality and adherence of notes and documentation to compliance policies and standards.
Guide therapists in client care, coordinating with Case Managers and treatment teams.
Advocate for therapists and clients, offering support and intervening in crises.
Provide direct clinical services within your professional scope as needed.
Complete and/or review all client documentation accurately and timely according to organizational standards.
ADMINISTRATIVE
· Oversee service delivery, including pre-audit of billing charges and maintenance of client files.
· Coordinate services and oversee staff scheduling and resource allocation in collaboration with Regional Leadership and Operations.
· Assist in the implementation of the quality improvement program in conjunction with the CCO and QA Manager and COO, actively ensuring therapists receive comprehensive and ongoing training.
· Participate in the hiring process and staff interviews in collaboration with HR and Regional Leadership.
Ensure supervision logs for respective supervisors/supervisees are completed.
Oversee completion of annual performance evaluations for all therapists and therapist supervisors.
Oversee the training of all therapists and therapist supervisors including new hires with 2 intakes and 2 individual sessions within the first 90 days of employment and 1 intake and 1 individual session thereafter.
Responsible for oversight and management of therapist caseloads, failed activities, clinical performance, and other administrative duties, either by direct supervision and management of therapist supervisors or direct supervision and management of therapists.
Meet with community partners: i.e. schools, courts, etc.
OTHER
· Maintain an organized practice and adhere to scheduled work hours.
· Ensure strict compliance with HIPAA guidelines and confidentiality agreements.
· Attend required continuing education for licensure maintenance.
Work professionally and collaboratively with Path Behavioral Healthcare employees, adhering to all organizational policies.
Respect cultural diversity, religious, and personal values of clients and their families in line with Path's mission.
· Maintain a positive professional demeanor, exemplifying Path's mission and vision.
QUALIFICATIONS:
Education:
Master of Social Work or Clinical Counseling from an accredited university.
Licensure:
LISW-S and LPCC-S
Experience:
Minimum of 2 years operations/management experience Thorough knowledge of billing and coding guidelines
Physical Effort:
This position requires the ability to work under stressful conditions and to work irregular hours. Requires sitting for extended periods of time, viewing computer monitors, and keyboarding.
Communication Skills:
must possess excellent verbal and written communication skills in order to communicate professionally via telephone and in writing. Strong grammar and writing skills are crucial for clear and concise communication with clients, colleagues, and other healthcare professionals.
Interpersonal Skills:
The successful candidate must demonstrate the ability to interact and assist in a friendly, compassionate, and professional manner with colleagues, providers, clients, and their families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills:
Candidates must achieve competency in the Electronic Health Record (EHR) program, telemedicine services, and any additional software programs utilized by the company, ensuring efficient access and updating of client information. The role requires fine dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background:
The candidate must pass all federal and state background checks, and their educational and work history will be confirmed in compliance with company policies.
$62k-92k yearly est. 3d ago
Office Manager
Phoenix Group Home, LLC 4.8
Hamilton, OH job
Job Description
RESPONSIBILITIES
Administrative Management:
• Oversee the day-to-day administrative functions of the clinic, including scheduling, record-keeping, and data
management.
• Coordinate and manage appointments for patients, therapists, and other healthcare providers.
• Maintain accurate and confidential patient records, ensuring compliance with all relevant legal and regulatory
requirements.
• Implement and maintain efficient office procedures to optimize workflow and productivity.
• Work with Regional Leadership to identify and develop operational improvements .
• Oversee designated Client Tracking Logs
Staff Support:
• Provide support to clinic staff, fostering a positive and collaborative work environment.
• Under the direction of Operations and Regional leadership, facilitate staff training, as appropriate, and
development opportunities to ensure continuous improvement and professionalism.
• Assist in the recruitment and onboarding process for new employees.
• As directed and identified by Regional Leadership, assist in monitoring and evaluating performance of staff on an
ongoing basis in accordance with applicable performance standards and in compliance with PA TH Behavioral
Health policies.
Financial Management:
• Monitor and manage the clinic's budget, including support to the Billing team with handling invoices, billing
corrections, and insurance claims processing.
o Audit billing, insurance, verifications, and client accounts in Carelogic
Patient Support:
• Greet and assist patients, making them feel comfortable and supported during their visit.
• Address patient inquiries, schedule appointments, and ensure an efficient check-in and check-out process.
• Handle patient complaints and concerns, ensuring timely resolution and a high level of customer service.
Compliance and Regulation:
• Ensure compliance with relevant healthcare laws, regulations, and industry standards.
• Stay updated on changes in healthcare regulations and implement necessary adjustments to clinic policies and
procedures.
Inventory and Supplies Management:
• Maintain an organized inventory of office and medical supplies, ordering new stock as needed.
• Ensure the clinic's environment is clean, tidy, and conducive to the well-being of patients and
staff.
IT and Technology:
• Collaborate with IT support to maintain and troubleshoot office equipment, software, and
computer systems.
Business Development:
• Partnership Development:
1. Build and maintain relationships with various stakeholders, including healthcare professionals,
community organizations, schools, and potential referral sources.
2. Collaborate with these stakeholders to create partnerships that enhance the clinic's visibility
and reputation in the community.
• Outreach and Community Engagement:
1. Organize and participate in outreach events, workshops, and presentations to educate the
community about mental health and the services provided by the clinic.
2. Engage with community members, organizations, and potential clients to build trust and foster a
positive reputation for the clinic.
• Performance Tracking and Reporting:
1. Monitor and analyze the effectiveness of business development strategies and marketing
initiatives, providing regular reports and recommendations to management.
2. Work closely with the clinical team and management to align business development efforts with
the clinic's mission and objectives.
3. Oversee Referral Partner relationships: Monitor weekly contact with referral partners and ensure
Office Coordinators are doing their due diligence
• Assume other projects or responsibilities as assigned by Regional Leadership.
QUALIFICATIONS:
Education:
• Preferred: Bachelor's degree in Healthcare Administration, Business Management, or a related
field.
• Required: High school diploma with experience as noted below.
Certification:
• Must hold active CPR certification
Experience/Skills:
• Proven experience in office management, preferably in a healthcare or mental health setting.
• Strong understanding of healthcare regulations, compliance, and patient confidentiality.
• Excellent organizational and time management skills, with the ability to multitask effectively.
• Compassionate and empathetic approach when dealing with patients and staff.
• Proficiency in using office software (e.g., Microsoft Office Suite) and knowledge of electronic
medical record (EMR) systems.
• Outstanding communication and interpersonal abilities.
• Demonstrated leadership skills and the ability to work collaboratively with a diverse team.
Physical Effort:
• Requires working under stressful conditions or with interruptions.
• Requires sitting, viewing computer monitors and keyboarding.
• Must be able to lift 25 pounds
Background:
• Must pass all federal and state background checks. Educational and work history will be
confirmed in compliance with company policies. Required to pass all pre-employment testing.
$46k-68k yearly est. 7d ago
Staff Software Engineer
National Mi 4.5
Remote job
As a Staff Software Engineer at NMI, you are a highly experienced individual contributor who operates beyond a single team while remaining closely connected to hands-on delivery. You bring strong technical judgment, a collaborative mindset, and a focus on building reliable, secure, and maintainable software.
In this role, you will work across the Partner Activation and Partner Administration teams, contributing to the design and implementation of partner-facing systems that enable efficient integrations and a cohesive platform experience. You will collaborate with Engineering Managers, Product Managers, Designers, and fellow engineers to translate business needs into high-quality technical solutions.
This role emphasizes hands-on engineering, thoughtful technical decision-making, and collaboration across teams to improve partner onboarding, administration, and long-term platform health.
Key Responsibilities
Contribute to the technical design and implementation of partner-facing systems across Partner Activation and Partner Administration.
Design and build scalable, secure, and maintainable services using established architectural patterns and best practices.
Collaborate across teams to deliver cohesive partner onboarding and administration experiences.
Translate business and product requirements into practical technical solutions.
Write, review, and maintain high-quality code with a focus on reliability and long-term maintainability.
Identify technical risks and improvement opportunities within owned systems and raise them proactively.
Support production systems by improving testing, observability, and operational readiness.
Mentor junior and mid-level engineers through code reviews, pairing, and technical guidance.
Skills and Experience
Bachelor's degree in Computer Science, Information Technology, or equivalent practical experience.
6-8+ years of experience developing complex software applications in a commercial environment.
Strong hands-on experience with .NET Framework / C# (preferred) and/or PHP, building backend services and APIs.
Experience working with Microsoft SQL Server or other relational databases, including schema design and performance tuning.
Hands-on experience designing, deploying, and operating cloud-based solutions on AWS.
Experience contributing to distributed systems, with consideration for performance, reliability, and maintainability.
Solid understanding of the Software Development Life Cycle (SDLC) and agile development practices.
Working knowledge of secure coding practices and compliance-aware development (e.g., OWASP, PCI, SOC 2, HIPAA).
Understanding of networking fundamentals such as HTTPS, DNS, and SSL/TLS.
Experience participating in code reviews and maintaining quality standards.
Ability to debug and enhance existing systems, sometimes with limited documentation.
Strong problem-solving and communication skills.
Experience working effectively with remote and cross-functional teams.
Nice to Have
Experience with Docker, Kubernetes, CI/CD pipelines, and automated testing.
Familiarity with monitoring and logging tools (e.g., Datadog, New Relic, Logz.io).
Experience modernizing legacy systems.
Background in payments, fintech, or other high-availability systems.
As well as being a part of something exciting everyday, you will also receive the following benefits:
Annual salary of $120,000 - $140,000 + bonus
A remote first culture!
Flex PTO
Health, Dental and Vision Insurance
13 Paid Holidays
Company volunteer days
What we do!
NMI enables our partners with choice, and challenges the one-size-fits-all approach to payments. You've probably used NMI in the last 24 hours without even realizing it. We're the platform that powers success for innovative tech created by SMBs, entrepreneurs and fintech startups. We're creative problem solvers who help visionaries smash through boundaries and think beyond what's possible so they can think about what's next. But we're not just built for the tech savvy. We democratize the latest payments technology so that everyone can realize the benefits of easy payments across the full spectrum of commerce. We're all about enabling more payments in more ways and more places.
We believe that having a diverse group of employees strengthens both our work and our workplace. We're focused on making NMI more diverse and welcoming with initiatives like having a dedicated Diversity, Equity & Inclusion action group, diversity goals for hiring, anonymized resume screening, affinity groups such as our Women's network and LGBTQ+ Network, open forums for discussions on diversity and social justice, and measuring inclusion and belonging as part of our regular employee engagement surveys.
Equal Opportunity
NMI is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, age, marital status, national origin, sexual orientation or sexual identity, genetic information, citizen status (except those that do not have the legal right to be employed in the United States), disability, military service, service member, veteran status, or any other basis protected by applicable law.
Please be aware that all offers of employment are made subject to receipt of satisfactory background and financial checks.
Attention job applicants: Please note that in compliance with the data protection regulations within your jurisdiction, any personal information submitted with your job application may be collected and used by NMI for the purpose of recruitment and employment-related activities. By submitting your application, you acknowledge and provide explicit consent to the processing of your personal information as described in our privacy policy found on our website. For more information on how we process your information, please read our privacy policy here: *****************************************
#LI-Remote
Salary range, depending on experience:$120,000-$140,000 USD
$120k-140k yearly Auto-Apply 38d ago
Therapist
Phoenix Group Home, LLC 4.8
Chesapeake, OH job
Job Description
TITLE: Therapist, Behavioral Health
RESPONSIBLE TO: Clinical Supervisor
WORK AREA: Outpatient office, Community, Telehealth
SUMMARY: The Behavioral Health Therapist's primary role, under the direction of the Clinical
Supervisor, is to utilize their specialized clinical knowledge and advanced clinical skills in
counseling, diagnostic interviews, assessments, and preparation and delivery of treatment plans for
children, adolescent, and adult patients. The Behavioral Health Therapist will provide therapy
sessions for individuals, groups, and families.
BLOODBORNE PATHOGEN CATEGORY I: Tasks with actual blood/body fluid exposure are
not included in this position's duties as the job requires therapeutic counseling only.
DUTIES AND RESPONSIBILITIES
Day-To-Day Responsibilities
Provide individual and group strengths-based therapy to children, adolescents, adults, and
families.
Establish clear goals and strategies for the welfare of the client and maintain documentation
of services provided and client progress.
Work with the client to develop an individual treatment plan according to OMHAS and
CARF person/family-centered standards, review and monitor services and activities,
documenting progress.
Support the care team environment by working collaboratively with clients and their
families as appropriate, physicians, nurse practitioners, case management, referral sources,
and ancillary agencies.
Provide client referrals to psychiatry/nurse practitioners, support groups, or other mental
health professionals or agencies, and document services provided per the policies of PATH
Behavioral Health, your professional licensing body, and state and federal guidelines.
Participate in care conferences and case reviews, and document and report concerns of
abuse or neglect to the appropriate authorities according to the requirements of state/federal
law and your licensing body.
Work professionally with referring providers or agencies, court systems, probation
departments, foster care agencies, and the school system.
Be committed and respectful of cultural diversity, religious and personal values, and
traditions of clients and their families in alignment with the Path's mission.
Day-To-Day Team Member Responsibilities
Willingly serve in a professional and collaborative capacity with all other employees of
Path Behavioral Healthcare, fully understanding and complying with all organizational
processes and policies.
Collaborate with all supervisors and coworkers to communicate with transparency and drive
implementation of the organization's goals, objectives, and processes.
Maintain an organized practice and schedule, be at work on time and ready to work, and
leave work at the completion of client care responsibilities.
Reduce client rescheduling by fully informing the appropriate person of necessary time off
work.
Maintain strict compliance with HIPAA guidelines, confidentiality agreements, billing and
coding guidelines, and company policy.
Maintain a demeanor of positive professionalism and serve as a model for others to
exemplify the mission and vision of Path Behavioral Healthcare.
Licensing/Continuing Education
Maintains an active, unrestricted Ohio license to provide clinical counseling services.
Attends all required continuing education opportunities per the regulations of your licensing
body.
QUALIFICATIONS
Education: Candidate must have a Master's degree in Social Work or Clinical Counseling from an
accredited university. A Bachelor's degree in Social Work is also acceptable if the candidate holds
a valid LSW license.
Licensure: Candidates must possess one of the following licenses: LSW, LISW, LPC, or LPCC
Experience: Candidates must have a minimum of 3 years of clinical experience, including at least
1 year of experience in an outpatient setting.
Physical Effort: This position requires the ability to work under stressful conditions and to work
irregular hours. Requires sitting for extended periods of time, viewing computer monitors, and
keyboarding.
Communication Skills: Candidates must possess excellent verbal and written communication skills
in order to communicate professionally via telephone and in writing. Strong grammar and writing
skills are crucial for clear and concise communication with clients, colleagues, and other healthcare
professionals.
Interpersonal Skills: The successful candidate must demonstrate the ability to interact and assist in
a friendly, compassionate, and professional manner with colleagues, providers, clients, and their
families, as they represent both themselves and Path Behavioral Healthcare.
Essential Technical/Motor Skills: Candidates must achieve competency in the Electronic Health
Record (EHR) program, telemedicine services, and any additional software programs utilized by the
company, ensuring efficient access and updating of client information. The role requires fine
dexterity, adept handling, and proficient gripping abilities to perform various tasks.
Background: The candidate must pass all federal and state background checks, and their
educational and work history will be confirmed in compliance with company policies.
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