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Room Attendant jobs at BBL Hospitality

- 468 jobs
  • Room Attendant

    BBL Hospitality 3.4company rating

    Room attendant job at BBL Hospitality

    Job Details Hilton Garden Inn Albany - Albany, NY Full Time $16.50 - $17.50 Hourly Day Hospitality - HotelDescription COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer: Paid Time Off 401K Investment Referral Bonus Associate Development Plan Opportunities Internal Promotion Opportunities Medical, Dental, Vision, Voluntary Benefits, FSA and HSA Account options available to Full-Time associates Associate Travel Program Discounts Room Attendant maintains cleanliness standards for all hotel guest rooms and/or other assigned areas in a timely and organized manner to ensure guest satisfaction. Job requirements include, must be unquestionably honest and dependable. High school diploma or equivalent preferred. Physical requirements include standing, speaking, hearing, reading, writing, able to carry between 30-40 lbs., walking, lifting and carrying, reaching overhead, pushing, pulling, bending and able to walk stairs. Duties to include, but not limited to : Cleans and prepares guest rooms for occupancy through proper application of company specified cleaning procedures. Maintains and stocks carts with specified quantities of required supplies to adequately clean assigned rooms. Completes the Room Attendant Daily Report, correctly identifies the status of each assigned room, and reports any maintenance problems or product shortages. Maintains security for guests and property by keeping room doors locked at all times; reporting any suspicious activity by guests or others; properly labeling lost and found articles and turning them in to the hotel; observing all other security and safety regulations Performs other tasks as assigned by the Executive Housekeeper, (i.e. delivering or returning on-loan equipment, vacuuming corridors, cleaning public or employee restrooms, washing windows, working in the laundry, checking rooms, or training other employees, etc.) Maintain a clean, neat and orderly work area. Promptly and courteously handle guest complaints when needed. Keeps linen room locked and linen cart neat and organized according to standards. Reports lost and found articles to supervisor.
    $16.5-17.5 hourly 59d ago
  • Room Attendant

    Hampton Inn & Suites 3.9company rating

    East Syracuse, NY jobs

    Makes beds neatly with fresh linen (including: sheets, duvet, blankets and pillow cases). Makes rollaway beds, cribs, and sofa bed. Removes dirty linen Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe (if not being used). Inspects and restocks collateral. Wipes door frames, window sills, walls and baseboards, and arranges furniture properly. Cleans appliances, equipment, furniture and cupboards. High-dusts artwork. If Applicable: Remove trash, sweep, dust any balcony/patio areas Inspects marketing collateral, replacing expired or damaged items. Cleans & disinfects bathrooms including: basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags. Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards. Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards. Cleans mirrors, windows, vent cover, glass doors. If Applicable: Cleans & disinfects kitchen including: counters, refrigerators, stove, tile, flooring, and walls using approved cleaning chemicals and rags. Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments. Reports items that require repair or additional cleaning to the appropriate person/department. Restocks housekeeping cart. Vacuums hallways. Turns in all lost and found articles immediately. Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door. Additional duties may be added at any time at the discretion of management. Consistently models the behavior of a ‘Baywood Ambassador' who: Maintains a professional image, including grooming, verbiage, and body language, at all times. Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact. Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction. Fosters teamwork by offering assistance to others, as needed. Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department. Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures. Recommends other Baywood properties to our guests, when appropriate. Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!' demonstrating our motto ‘It's Better at Baywood!' Skills/Qualifications Educational/Vocational Preparation: Some high school education (grade 9) preferred Experience: Previous hotel experience preferred; however, ability gained through 2+ years related employment (customer service) or on-the-job training may substitute for actual hotel housekeeping experience. Additional Skills: Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions. Ability to gain knowledge of applicable franchise standards and procedures. Ability to complete applicable housekeeping forms and to communicate any problems and/or unusual conditions to management. Ability to read and comprehend manuals Ability to positively communicate with guests and co-workers. Ability to work within scheduling guidelines. Ability to work with minimal or no supervision Ability to follow schedule and ability to perform physical labor. Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment. View all jobs at this company
    $28k-36k yearly est. 13d ago
  • Hotel Room Attendant

    Schulte Hospitality Group 3.9company rating

    Westbury, NY jobs

    Schulte Companies is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: * Work Today, Get Paid today, with Daily Pay! * Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! * Multiple Health Insurance and Life Insurance options * 401k Plan + Company Match * Paid Time Off * Holiday Pay * Pet Insurance * Employee Assistance Program * Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES * Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards * Ensures that rooms have clean linen, bedding and towels * Understands and follows all safety and security procedures as mandated by the hotel * Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants) * Ensures that rooms are stocked with soap, tissues, drinking glasses, etc. * Identify items that guests have left behind and report items utilizing hotel's lost and found procedures * Other duties as assigned EDUCATION AND EXPERIENCE * High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES * Ability to multi-task * Ability to communicate effectively verbally and in writing * Team player * Ability to exceed expectations of guests * Knowledge of cleanliness standards * The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. * Schulte Companies is an Equal Opportunity Employer.
    $28k-35k yearly est. 60d+ ago
  • Hotel Room Attendant

    Graduate Hotels 4.1company rating

    Westbury, NY jobs

    Schulte Companies is seeking a dynamic, service-oriented Room Attendant to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards Ensures that rooms have clean linen, bedding and towels Understands and follows all safety and security procedures as mandated by the hotel Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants) Ensures that rooms are stocked with soap, tissues, drinking glasses, etc. Identify items that guests have left behind and report items utilizing hotel's lost and found procedures Other duties as assigned EDUCATION AND EXPERIENCE High School Diploma/GED KNOWLEDGE, SKILLS AND ABILITIES Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Knowledge of cleanliness standards *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.
    $28k-33k yearly est. 7h ago
  • Housekeeping Room Attendant

    Hampton Inn Syracuse Clay 3.9company rating

    Liverpool, NY jobs

    Job description Hotel Room Attendant/Housekeeping Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood! With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies. Join us as a Room Attendant at our Hampton Inn located at 3948 State Route 31,Liverpool NY 13090 (Room Count: 77) Successful Candidate will be able to : ● Scheduling Preference ● Previous hotel housekeeping experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for actual Front Desk experience. ● Brand Preference ● Must possess excellent public relations skills and warm and friendly attitude Summary Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest. Adheres to specific Brand Standards as instructed. Job Duties ● Makes beds neatly with fresh linen (including: sheets, duvet, blankets and pillow cases). Makes rollaway beds, cribs, and sofa bed. ● Removes dirty linen ● Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe (if not being used). Inspects and restocks collateral. Wipes door frames, window sills, walls and baseboards, and arranges furniture properly. Cleans appliances, equipment, furniture and cupboards. High-dusts artwork. ● If Applicable: Remove trash, sweep, dust any balcony/patio areas ● Inspects marketing collateral, replacing expired or damaged items. ● Cleans & disinfects bathrooms including: basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags. ● Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards. ● Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards. ● Cleans mirrors, windows, vent cover, glass doors. ● If Applicable: Cleans & disinfects kitchen including: counters, refrigerators, stove, tile, flooring, and walls using approved cleaning chemicals and rags. ● Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments. ● Reports items that require repair or additional cleaning to the appropriate person/department. ● Restocks housekeeping cart. ● Vacuums hallways. ● Turns in all lost and found articles immediately. ● Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door. ● Additional duties may be added at any time at the discretion of management. Physical Demands: ● Requires ability to stand/walk for entire shift. ● Bend, Stoop, Reach - often. ● Ability to lift up to 15 lbs. regularly. ● Ability to push housekeeping cart regularly. ● Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment. Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. EOE/M/F/Vets/Disabled Job Types: Part-time, Full-time Salary: $15.00 - $17.00 per hour Benefits: Dental insurance Employee discount Health insurance Paid time off Shift: 8 hour shift Day shift Ability to commute/relocate: Liverpool, NY 13090: Reliably commute or planning to relocate before starting work (Required) Experience: Cleaning: 1 year (Preferred) HAMPTON INN SYRACUSE CLAY is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $15-17 hourly 60d+ ago
  • Substitute AM/PM Room Attendant

    IHMS LLC 3.5company rating

    New York, NY jobs

    Job Description Room Attendants provide daily service to our guestrooms and suites to ensure that they are maintained to the highest standards of cleanliness. General cleaning and special projects may be assigned when needed. A friendly, courteous, and professional manner and attention to detail are some of the essential characteristics we seek in a colleague. This brief essential job function list is to give a general idea of the job and in no way state or imply that these are the only duties to be performed by the employee in this position. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES Follow payroll and key sign-out procedures. The ability to read and understand the work report/room assignment sheet. The ability to pick up and ensure the bucket/caddy is adequately and properly stocked. Clean, dust, sanitize and supply (including amenities) all guest rooms (including bathrooms) assigned daily, according to procedure. Make beds and vacuum the floors in a guest room. Ensure cleanliness and comfort of guest rooms prior to evening occupancy. Handle a “do not disturb” room and any call backs. Maintain corridors clean, neat and free of litter in all assigned areas. Retrieve and maintain the linen closet in a clean, neat and orderly fashion. Restock armoires of all supplies and equipment at the end of a shift. Remove, when necessary, room service dishes to the service area. Maintain pars established in all guest rooms for linens, supplies and furniture. Report any damage or repairs needed in assigned areas. Assume possession of hotel pass keys during a shift and keep them secure. Observe uniform and dress standards on a daily basis. Offer any assistance possible to guests. Employ proper use and maintenance of all equipment and supplies. Respond properly to any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. QUALIFICATIONS and REQUIREMENTS: Candidate must have two years of previous housekeeping experience in a luxury hotel Excellent presentation, communication and interpersonal skills needed Must take direction well and display a “can-do” attitude Must be able to work all shifts Must be detail oriented PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Force: * Must be able to lift up to 30 lbs. Repetitions: Hands/knees for cleaning bathroom and shower floor Repetitive shoulder motions through full range for cleaning shower, changing bedding, reaching for pillows in closet Gross grasp, weight bearing on hands Repetitive gripping to squeeze cleaner containers Repetitive forward bend, squatting, kneeling, half-kneeling for all cleaning tasks Sensory: * Sight necessary to ensure everything is cleaned properly * Workers work at top speed; movements are almost aerobic-like in quality.
    $27k-36k yearly est. 21d ago
  • Substitute AM/PM Room Attendant

    IHMS 3.5company rating

    New York, NY jobs

    Room Attendants provide daily service to our guestrooms and suites to ensure that they are maintained to the highest standards of cleanliness. General cleaning and special projects may be assigned when needed. A friendly, courteous, and professional manner and attention to detail are some of the essential characteristics we seek in a colleague. This brief essential job function list is to give a general idea of the job and in no way state or imply that these are the only duties to be performed by the employee in this position. JOB FUNCTION, TASKS, and RESPONSIBILITIES: KEY RESPONSIBILITIES Follow payroll and key sign-out procedures. The ability to read and understand the work report/room assignment sheet. The ability to pick up and ensure the bucket/caddy is adequately and properly stocked. Clean, dust, sanitize and supply (including amenities) all guest rooms (including bathrooms) assigned daily, according to procedure. Make beds and vacuum the floors in a guest room. Ensure cleanliness and comfort of guest rooms prior to evening occupancy. Handle a “do not disturb” room and any call backs. Maintain corridors clean, neat and free of litter in all assigned areas. Retrieve and maintain the linen closet in a clean, neat and orderly fashion. Restock armoires of all supplies and equipment at the end of a shift. Remove, when necessary, room service dishes to the service area. Maintain pars established in all guest rooms for linens, supplies and furniture. Report any damage or repairs needed in assigned areas. Assume possession of hotel pass keys during a shift and keep them secure. Observe uniform and dress standards on a daily basis. Offer any assistance possible to guests. Employ proper use and maintenance of all equipment and supplies. Respond properly to any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. QUALIFICATIONS and REQUIREMENTS: Candidate must have two years of previous housekeeping experience in a luxury hotel Excellent presentation, communication and interpersonal skills needed Must take direction well and display a “can-do” attitude Must be able to work all shifts Must be detail oriented PHYSICAL REQUIREMENTS NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Force: * Must be able to lift up to 30 lbs. Repetitions: Hands/knees for cleaning bathroom and shower floor Repetitive shoulder motions through full range for cleaning shower, changing bedding, reaching for pillows in closet Gross grasp, weight bearing on hands Repetitive gripping to squeeze cleaner containers Repetitive forward bend, squatting, kneeling, half-kneeling for all cleaning tasks Sensory: * Sight necessary to ensure everything is cleaned properly * Workers work at top speed; movements are almost aerobic-like in quality.
    $27k-36k yearly est. Auto-Apply 60d+ ago
  • Hotel Room Attendant-Hyatt LI

    Remington Hotels 4.3company rating

    Hauppauge, NY jobs

    What you will be doing Clean and maintain the guest room areas, including bathroom and bedroom, according to company standards Organize and stock cleaning cart, and organize linen closets as assigned Complete assigned paperwork in an accurate and timely fashion Perform other duties as assigned, such as cleaning spills or executing special guest requests Pay: $18.00 Per Hour
    $18 hourly 7h ago
  • Room Attendant- Hilton Long Island Huntington, NY

    Blue Sky Hospitality Solutions 3.6company rating

    Melville, NY jobs

    Full Job Description · Prior housekeeping experience helpful. Clean guestrooms, which includes making beds, cleaning bathrooms, dusting, vacuuming and replacing amenities. Have knowledge of activities in the hotel. Maintain the cleanliness of the lobby, public restrooms, office areas, elevators and stairs. Maintain work areas neat and organized. Report all problems and maintenance repairs as needed. Report all unsafe conditions immediately. Complete all other duties as assigned by supervisor to include cross training. Replace the cleaning supplies. Unload/load housekeeping carts with supplies. Attend all mandatory meetings. Job Types: Full-time, Part-time Pay: $18.22 per hour to start Hiring Bonus!! Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Parental leave Referral program Vision insurance Schedule: 8 hour shift Holidays Overtime Weekend availability Supplemental Pay: Bonus pay Education: High school or equivalent (Preferred) Experience: Cleaning: 1 year (Preferred) Work Location: One location Work Remotely: No Work Location: One location
    $18.2 hourly 60d+ ago
  • Substitute Room Attendant

    Sh Hotels 4.1company rating

    New York, NY jobs

    Grow with us... Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us. There are few elements more important to a luxury guest experience than the guest room itself, and we are obsessive about ensuring that the public areas of the hotel remain perfectly pristine and impeccably neat. We're currently in search of a detail-devoted, cleanliness-obsessed Room Attendant to join our team. It's a unique opportunity to be part of the luxury hospitality industry's most innovative, exciting brand. (Inside Tip: unexpected details are everything) About you... Passionate about cleanliness, enjoys physical work and has previous similar work experience. A team player, hard worker, and detail oriented. Is flexible and willing to meet the demands of a 24-hour operation. About us... As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group. Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
    $27k-36k yearly est. 17d ago
  • Guest Room Attendant

    Rivers Casino 3.3company rating

    Schenectady, NY jobs

    To clean and stock guest rooms to ensure high standards of cleanliness. Job Title: Guest Room Attendant Department: Hotel Reports To: Supervisor Housekeeping FLSA Designation: Non-Exempt License Type: Non-Gaming Target Pay: Start - $23.04 One Year - $25.60 Essential Job Functions: * Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents * Adhere to cleaning procedures and instructions for use of cleaning agents * Strip and make beds, changing bed linens * Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly * Push and pull vacuum throughout entire room and empty trash * Replenish amenities, linens, and supplies in guest room * Sign for room keys, retrieve, push to assigned rooms and restock heavy cart * Visually inspect room for cleanliness and appearance and signify completion for room * Comply with attendance rules and be available to work on a regular basis * Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns * Answer immediately to requests from guests * Load cart with supplies such as linens and amenities * Enter guest rooms by adhering to proper procedures and ensure they are vacant * Provide immediate report of any safety hazards, injuries, maintenance problems, or accidents to the supervisor * Provide a check of all lights, television and clocks for good working condition * Perform any other job-related duties as assigned Qualifications: * Must have the ability to communicate in English * Self-starting personality with an even disposition * Always maintain a professional appearance and manner * Can communicate well with guests * Must be willing to "pitch-in" and help co- workers with their job duties and be a team player Working Conditions: * Knowledge of chemical cleaning agents and operation of various cleaning equipment * Ability to push and/or pull equipment weighing up to 100 lbs * Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces * Frequent walking, bending, and stooping
    $23-25.6 hourly 5d ago
  • Room Attendant- Long Island Marriott Uniondale, NY

    Blue Sky Hospitality Solutions 3.6company rating

    Uniondale, NY jobs

    Room Attendant March 2025 Reports to: Director of Housekeeping JOB SUMMARY The Room Attendant is responsible for cleaning guest rooms and responding to guest requests at the highest standards in support of the hotel's continuing effort to deliver exceptional guest service. CANDIDATE PROFILE Experience Previous experience housekeeping is strongly preferred. JOB ESSENTIALS Provide a clean, safe and well-maintained guest room for all guests of the hotel. Thoroughly clean guest rooms as assigned, including, but not limited to making beds, cleaning bathrooms, dusting and vacuuming to Doubletree brand standards. Dispose of trash and recyclables Perform deep cleaning tasks, as needed. Gather supplies/equipment/amenities as needed daily. Respond to guest requests in a timely, friendly and efficient manner. Get assistance to help guests when needed. Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guest are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines. Follow proper Hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Reports all accidents and injuries in a timely manner. Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively. Perform any other job-related duties as assigned. Other Ability to work in a fast-pace, high-energy and demanding work environment. Strong attention to detail Ability to establish and maintain effective working relationships with associates and guests. Able to understand and follow all safety related procedures while performing all tasks. Regular attendance in conformance with the standards is essential to the successful performance of this position. Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including Weekday, Evenings, weekends and holidays. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Physical Demands While performing the duties of this position, the job regularly requires standing and walking for an entire shift and perform repetitive motions, bending, stretching, reaching, stooping and pushing up to 20-30 pounds. Benefits: Health insurance HRA Benefit Employee Plum Benefits discount Sick/ Personal Days Vacation Holiday Pay Bereavement Pay Paid Leave Pension 401(k) Competitive Wages Career Advancement Opportunities Monthly Staff Recognition Uniform Provided with complimentary cleaning. Complimentary Meal with paid breaks Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including Holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. ***Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.** I have read the above and understand and accept and agree to the job essentials / job requirements and other aspects that this position requires.
    $28k-35k yearly est. 60d+ ago
  • Housekeeper - room attendant

    Fort William Henry Corporation 4.2company rating

    Lake George, NY jobs

    Starting Salary: $17.00 - $18.00 per hour or more based on experience, plus tips, and room incentive program. The Housekeeping role includes, but is not limited to: Routine duties of cleaning and servicing guests rooms and baths under supervision of the Head Housekeeper. Keeping Laundry and Linen clean and stocked Responsible for accurate reports and information to the Head Housekeeper Benefits: Matching 401K PTO Paid Sick Leave Hotel Discounts Career Development and Advancement Opportunities 50% off Meals during working hours and free admission to select local amusements
    $17-18 hourly 60d+ ago
  • Room Attendant-Hampton Inn Webster - Rochester NY

    Blue Sky Hospitality Solutions 3.6company rating

    Webster, NY jobs

    A hotel housekeeper is responsible for maintaining cleanliness and order in guest rooms and common areas, ensuring a comfortable environment for guests. Key Responsibilities Cleaning Guest Rooms: Perform thorough cleaning of guest rooms, including making beds, changing linens, dusting surfaces, vacuuming carpets, and disinfecting bathrooms. Restocking Supplies: Replenish room supplies such as toiletries, drinking glasses, and writing materials to ensure guests have everything they need during their stay. Maintaining Common Areas: Keep public areas like lobbies, hallways, and conference rooms clean and tidy, contributing to the overall appearance of the hotel. Guest Interaction: Handle guest requests for extra supplies or services promptly and courteously, ensuring a high level of customer service. Reporting Issues: Identify and report any maintenance issues or safety hazards to management immediately to ensure guest safety and satisfaction. Laundry Duties: In some cases, housekeepers may also be responsible for laundry tasks, including washing and drying linens and restocking linen carts.
    $28k-36k yearly est. 60d+ ago
  • Housekeeping Attendant (Union Local 32BJ)

    Westchester Country Club 4.2company rating

    Rye, NY jobs

    Job Description WHO WE ARE Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States. With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring for a full-time Housekeeping Attendant (Union Local 32BJ) to join our Housekeeping Team. The Housekeeping Attendant is responsible for the overall cleaning and upkeep of the Westchester Country Club public areas (indoor and outdoor) in accordance with Club standards. Candidates interested in applying must be willing and available to work this position's set shift: Tuesday through Thursday, Saturday & Sunday from 8:00am-4:30pm. WHAT YOU'LL DO The Housekeeping Attendant must complete all tasks and assignments assigned by the Housekeeping Manager, including but not limited to: Manage collection of soiled linen as well as re-supply of room attendant closets with fresh linens and room amenities Collect trash across various locations and dispose of properly Clean and maintain good overall appearance of all public areas (floors, carpets, corridors, furniture, walls, baseboards, ceiling fixtures, and moldings) assuring proper use of appropriate tools and chemicals Maintain appropriate inventory levels in various storage areas Ensure proper sanitation of bathrooms on regular basis Lift and/or move furniture per Member and/or Supervisor requests Perform additional general cleaning and housekeeping assignments as needed Clean Front Entrance, Terraces, windows and other outdoor areas as needed Assist with Spring/Fall Cleaning assignments (flipping mattresses, changing filters, etc.) as needed Availability to work a flexible schedule including weekends, nights, evening shifts and holidays Perform additional duties and assist with additional projects & assignments as needed WHAT YOU'LL NEED Previous housekeeping experience in a Hotel or private house(s) High School Diploma or GED Diploma a plus Must be able to communicate and interact professionally with members and staff in the English language Ability to follow routine verbal and written instructions Presents professional appearance and attitude at all times, and maintains a high standard of customer service Strong communication skills Trained in proper chemical handling and Blood Borne Pathogens handling techniques desirable Ability to lift up to 20 lbs. and ability to stand for long periods of time PAY RANGE $17.00 hourly compensation WHAT WE OFFER At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and providing our team members a meaningful and rewarding career experience with us. ALL team members enjoy free lunch and dinner meals, free parking, access to a lifestyle discount program, an employee assistance program (EAP), and numerous recognition events and activities throughout the year.
    $17 hourly 26d ago
  • Housekeeping Attendant (Union Local 32BJ)

    Westchester Country Club 4.2company rating

    Rye, NY jobs

    WHO WE ARE Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States. With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring for a full-time Housekeeping Attendant (Union Local 32BJ) to join our Housekeeping Team. The Housekeeping Attendant is responsible for the overall cleaning and upkeep of the Westchester Country Club public areas (indoor and outdoor) in accordance with Club standards. Candidates interested in applying must be willing and available to work this position's set shift: Tuesday through Thursday, Saturday & Sunday from 8:00am-4:30pm. WHAT YOU'LL DO The Housekeeping Attendant must complete all tasks and assignments assigned by the Housekeeping Manager, including but not limited to: Manage collection of soiled linen as well as re-supply of room attendant closets with fresh linens and room amenities Collect trash across various locations and dispose of properly Clean and maintain good overall appearance of all public areas (floors, carpets, corridors, furniture, walls, baseboards, ceiling fixtures, and moldings) assuring proper use of appropriate tools and chemicals Maintain appropriate inventory levels in various storage areas Ensure proper sanitation of bathrooms on regular basis Lift and/or move furniture per Member and/or Supervisor requests Perform additional general cleaning and housekeeping assignments as needed Clean Front Entrance, Terraces, windows and other outdoor areas as needed Assist with Spring/Fall Cleaning assignments (flipping mattresses, changing filters, etc.) as needed Availability to work a flexible schedule including weekends, nights, evening shifts and holidays Perform additional duties and assist with additional projects & assignments as needed WHAT YOU'LL NEED Previous housekeeping experience in a Hotel or private house(s) High School Diploma or GED Diploma a plus Must be able to communicate and interact professionally with members and staff in the English language Ability to follow routine verbal and written instructions Presents professional appearance and attitude at all times, and maintains a high standard of customer service Strong communication skills Trained in proper chemical handling and Blood Borne Pathogens handling techniques desirable Ability to lift up to 20 lbs. and ability to stand for long periods of time PAY RANGE $17.00 hourly compensation WHAT WE OFFER At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and providing our team members a meaningful and rewarding career experience with us. ALL team members enjoy free lunch and dinner meals, free parking, access to a lifestyle discount program, an employee assistance program (EAP), and numerous recognition events and activities throughout the year.
    $17 hourly Auto-Apply 60d+ ago
  • Guest Room Attendant

    Resorts World NYC 3.7company rating

    New York, NY jobs

    Clean and maintain guest rooms to ensure rooms meet established Hyatt and Resorts World standards. Essential Duties and Responsibilities Address guest's needs in a professional, positive and timely matter. Welcome and acknowledge each guest with a smile, eye contact and a friendly greeting, using the guest's name when possible. To be able to provide a product that is vacant, ready and inspected and then punch the room through the telephone system. Thank guests with genuine appreciation and provide a fond farewell. Respond promptly to requests from guests, Housekeeping Manager and Front Desk. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Must stock carts at the beginning and at the end of shift in accordance to the cart stocking procedure. Clean guest rooms according to standards within allotted time by sweeping, mopping, scrubbing, or vacuuming. Change bed linens, replace towels, and ensure that all amenities stocked in accordance to standards. Follow all established departmental COVID-19 guidelines and SOP's. Clean and polish furniture and fixtures; dust furniture, walls or equipment. Notify manager and to be able to log in the property's electronic system concerning the need for repairs in guest rooms. Maintain the closets and elevator landings to ensure that they are cleaned and organized. Process guest items left in rooms according to lost and found policy. Follow sustainability guidelines and practices. Visually inspect tools, equipment or machines (e.g., to identify defects) Must wear a Duress Alarm as a part of the uniform. Practice safe work habits, wear protective safety equipment and follow Material Safety Data Sheets and OSHA standards. Through our Sharps Training, you will be able to handle and dispose of sharps in provided containers. Due to the active environment of the hotel, ensure that we are looking at opportunities in assigned rooms that need deep cleaning and advise management of areas that may need extra attention. Perform duties as needed when short staffed or during peak periods. Provide stay over service that meets all of the brand requirements. Perform other duties as requested by management. Support all co-workers and treat them with dignity and respect. Assist individuals with disabilities, including assisting visually, hearing or physically-impaired individuals with guidelines (e.g. escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way or offering access to Braille or TDD phones). Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate Standards. Must be able to obtain and maintain appropriate license through New York State Gaming Commission Job Requirements High School diploma preferred. Previous housekeeping experience required or equivalent training. Understand and communicate in English. Work/Educational Experience Must be at least 18 years old, possess a high school or equivalent diploma and have the ability to obtain the appropriate license pursuant to the New York State Lottery regulations The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
    $27k-39k yearly est. 60d+ ago
  • Guest Room Attendant

    Seneca Gaming Corporation 4.7company rating

    Salamanca, NY jobs

    The Guest Room Attendant will be responsible for ensuring clean and orderly guest rooms while providing top quality customer service. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives. Education/Experience: 1. Must be 18 years of age or older upon employment. 2. High school diploma or equivalent preferred. 3. Prior hotel cleaning experience preferred. 4. Must possess basic mathematical skills necessary for conducting inventories and counting linens. Language Skills and Reasoning Ability: 1. Must possess excellent communication skills. 2. Ability to write routine correspondence and to speak effectively to the public, employees and customers. 3. Ability to define problems, collect data, establish facts and draw valid conclusions. 4. Must have the ability to deal effectively and interact well with the customers and employees. 5. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted. 1. Required to stand and walk 90% of the time while servicing rooms. 2. Use commercial cleaning agents to service room. 3. Frequently required to stoop, kneel, crouch, or crawl. 4. Required to push cleaning cart and operate vacuums. Must be able to push or lift approximately twenty (20) to twenty-five (25) pounds of furniture, equipment, trash and linens. 5. Must be able to effectively understand and communicate to patrons and employees. 6. Must be able to stand, walk, and move through all areas of the casino. 7. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: 1. Must be able to be approved for and maintain a valid Seneca Nation license. 2. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. 3. Work nights, weekends and holidays as required. 4. Employment is contingent upon a favorable outcome of a background investigation and drug screening. 5. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived. 6. Preference in filling vacancies is given to qualified members of the Seneca Nation of Indians or qualified Native American candidates in accordance with the Indian Preference Act (25 USC 472). The Seneca Nation of Indians and the Seneca Gaming Corporation are also committed to achieving full equal opportunity without discrimination based on race, religion, color, gender, national origin, politics, marital status, physical disability, age or sexual orientation. Salary Starting Rate:$16.00 Compensation is negotiable based on experience and education. Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.
    $16 hourly Auto-Apply 60d+ ago
  • Guest Room Attendant

    Tioga Downs 3.6company rating

    Nichols, NY jobs

    Do you love the way a freshly cleaned room looks? If so, Tioga Downs is interested in talking to you! We are hiring dedicated cleaning professionals to join our Hotel Staff. Our Hotel Guest Room Attendants are responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance, upkeep, and cleanliness of guests' rooms. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following : • To constantly clean assigned rooms/suites to the standards of cleanliness of the hotel. • Maintaining shelf organization in the storerooms • Removing trash and dirty linens form room/suites. • Spot cleaning walls, carpets, light fixtures, etc. • Vacuums, sweeps, scrubs, mop, and cleans carpet and flooring in guest rooms. • Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms. • Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures. • Strips beds, collects dirty linens, and makes beds with fresh linens. • Replenishes linens, amenities and other supplies in guest rooms. • Wash, dry and fold linens in laundry area. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred. PHYSICAL DEMANDS: While performing the duties of this job, the Associate is regularly required to talk or hear. The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch, lift or crawl. WORK ENVIRONMENT: The noise level in the work environment is usually moderate. Our Hotel is open all day, every day. Guest Room Attendants typically work between 8:30AM-5:30PM but schedules will vary. Because we serve Casino Guests, weekend availability is necessary. Benefits Include: Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available) Generous 401K plan - 100% Vested from the beginning! Medical, Dental, Vision and Life Insurance available for Full-Time Employees Paid Time Off, Sick Time and Holiday Pay Tuition Reimbursement *for eligible employees* Discounts available for Hotel, Restaurants, Spa Services, and more
    $29k-40k yearly est. Auto-Apply 10d ago
  • Guest Room Attendant

    Tioga Downs 3.6company rating

    Nichols, NY jobs

    Do you love the way a freshly cleaned room looks? If so, Tioga Downs is interested in talking to you! We are hiring dedicated cleaning professionals to join our Hotel Staff. Our Hotel Guest Room Attendants are responsible for helping to achieve ongoing guest satisfaction and team goals through the maintenance, upkeep, and cleanliness of guests' rooms. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: • To constantly clean assigned rooms/suites to the standards of cleanliness of the hotel. • Maintaining shelf organization in the storerooms • Removing trash and dirty linens form room/suites. • Spot cleaning walls, carpets, light fixtures, etc. • Vacuums, sweeps, scrubs, mop, and cleans carpet and flooring in guest rooms. • Dusts, brushes, polishes, cleans and vacuums furniture, glass, mirrors, curtains, framed pictures, appliances and other structural fixtures and furnishings in guest rooms. • Scrubs, disinfects and deodorizes showers, toilets, wash basins, and other bathroom and vanity fixtures. • Strips beds, collects dirty linens, and makes beds with fresh linens. • Replenishes linens, amenities and other supplies in guest rooms. • Wash, dry and fold linens in laundry area. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred. PHYSICAL DEMANDS: While performing the duties of this job, the Associate is regularly required to talk or hear. The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch, lift or crawl. WORK ENVIRONMENT: The noise level in the work environment is usually moderate. Our Hotel is open all day, every day. Guest Room Attendants typically work between 8:30AM-5:30PM but schedules will vary. Because we serve Casino Guests, weekend availability is necessary. Benefits Include: Daycare services for employees only - open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available) Generous 401K plan - 100% Vested from the beginning! Medical, Dental, Vision and Life Insurance available for Full-Time Employees Paid Time Off, Sick Time and Holiday Pay Tuition Reimbursement *for eligible employees* Discounts available for Hotel, Restaurants, Spa Services, and more
    $29k-40k yearly est. Auto-Apply 9d ago

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