Specialist jobs at BBL Hospitality

At Raising Cane's Chicken Fingers , we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description The Restaurant Scheduling Fair Workweek Specialist provides field support to the restaurant operations by ensuring compliance with Fair Workweek (FWW) regulations and other employment-related topics in select restaurants. This role supports hiring, onboarding, scheduling, payroll, progressive discipline, separation, and other compliance-related tasks. Your Impact and Responsibilities: Monitor and report on compliance metrics, including daily task completion, breaks, premium data, and labor law postings Review restaurant schedule warnings and payroll tasks to assess restaurant compliance and identify outstanding issues Verify schedule publications have been published within company standards Manage permanent schedule availability changes and shift pick-up requests in scheduling software (Harri) Support restaurant hiring by guiding managers through the onboarding and scheduling process for new crewmembers in Harri Review, troubleshoot, and resolve timekeeping errors and crewmember protests before payroll closes Travel Requirements: Up to 25%, primarily traveling between restaurants within the assigned market Qualifications 3+ years' experience in HR, legal, compliance, or related field in the retail, restaurant, or hospitality industry Ability to travel daily to restaurants during openings and weekly to other restaurants Able to handle highly confidential information and maintain strict confidentiality Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing Self-driven, flexible, and highly energetic with strong written and verbal communication skills Proficiency in Microsoft Excel, PowerPoint, and Word Preferred Qualifications Experience using Harri, Workday, and applying Fair Workweek compliance requirements Bachelor's degree in related field or equivalent experience Starting from $81,000 - $94,000 annually plus incentive* The total compensation package for this position may also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications etc. Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Technology Support Specialist plays a vital frontline role in The Strong's technology team, delivering responsive and dependable support for both information technology (IT) and audiovisual (AV) systems throughout the museum. Serving as the primary contact for the IT help desk, this position installs, configures, maintains, and troubleshoots a range of hardware and software used by museum staff, exhibits, events, and facility rentals. Combining strong technical skills with a commitment to outstanding customer service, the Technology Support Specialist operates both independently and collaboratively to resolve issues efficiently-whether in person, over the phone, or via remote support. This role supports daily IT operations and assists with AV setup for internal meetings, rentals, public programs, and high-profile events. The Support Specialist follows defined escalation protocols, documents support activities, and contributes to the continuous improvement of the museum's technology environment. Candidates for this position must have a broad technical foundation, a proactive attitude, and the ability to manage shifting priorities in a dynamic, fast‑paced setting. As with all museum staff, the Technology Support Specialist is expected to act professionally, maintain a positive and ethical approach to their work, and contribute meaningfully to the museum's mission and guest experience. Essential Duties: The duties below are representative of key responsibilities for this role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. IT Support and Service Delivery The Support Specialist responds to service requests via the ticketing system, phone, and in-person contact, acting as the primary help desk resource. Responsibilities include installing, configuring, maintaining, and troubleshooting hardware (workstations, printers, mobile devices), software, peripherals, and operating systems. Support Specialists prepare and deploy equipment for new hires or role changes, deliver one-on-one user training, maintain detailed records of service activities, and escalate unresolved issues to senior staff while keeping users informed. Asset inventory tracking, basic network support, cable installation, and labeling are also required. Audio‑Visual (AV) Services The Support Specialist delivers exceptional AV service and support across all museum venues. This includes ensuring reliable AV functionality, facilitating AV setup and teardown for internal meetings, public programs, and rental events, and becoming proficient with lighting and sound systems in spaces such as the Theater and Atrium. Responsibilities include managing the PA announcement system, supporting event scheduling, collaborating with external vendors for large-scale technical setups, and supporting equipment repairs or replacements. Systems & Infrastructure Support Support Specialists document system configurations, procedures, and maintenance schedules to promote knowledge sharing and continuity. They support the deployment and maintenance of equipment and assist with infrastructure projects-such as exhibit‑related tech integrations-in coordination with the technology team. Team Collaboration and Professional Development Support Specialists participate in IT and general staff meetings, providing updates, contributing to planning, and enabling cross‑departmental coordination. They stay current with museum‑specific and general IT/AV technologies, maintain expertise in core systems, and support broader technology initiatives through teamwork. On-Call Rotation The Technology Support Specialist participates in the technology team's after-hours on-call rotation and contributes to organizational planning as needed. Additional Responsibilities Support Specialists collaborate with team members and staff from other departments to enhance process and service quality. They aid the Technology & AV Services Supervisor in developing training materials, participate in project and process teams, and work evenings, weekends, or overtime as required to support operations, events, and after‑hours maintenance. Knowledge, Skills & Abilities: The candidate may have any combination of education and experience but should possess the required skills and knowledge for successful performance. Our general minimum requirements are: High school diploma or equivalent. At least 1 year of technical support experience, preferably in a business or institutional setting. Understanding of basic networking concepts, protocols, and best practices. Proactive problem-solving, strong follow-up, and organizational skills. Proficiency in common Windows and MacOS applications such as Microsoft Office, Adobe Products, and other related software. Lift certification or ability to obtain it. Strong interpersonal skills, including tact, listening, diplomacy, and teamwork. Ability to deliver technical training patiently and effectively. Effective time-management and multitasking in deadline-driven environments. Professional communication skills, both oral and written, in English. Commitment to providing excellent service in alignment with the museum's mission. Preferred Qualifications Associate degree in computer science or related field. Any applicable industry certifications (e.g., CompTIA A+). Prior experience working in museums, cultural, or nonprofit technology environments.

Since 2003, when The Strong adopted its play-based mission, the museum has sought to illuminate American history and culture through the lens of play. Because play is universal and pervasive, The Strong has aspired to collect, preserve, and interpret an inclusive history of play that represents the diversity of people and experiences in the United States. The Research Specialist and Associate Curator for Black Play & Culture will play a critical role in the growth and interpretation of the world's most comprehensive public collection of playthings and historical materials related to play, through collections acquisition, writing for a public audience, exhibition development, and other related activities. This position requires an experienced historical researcher who has the ability to contribute to a highly collaborative team that is responsible for developing the collection and interpretive content for a broad range of museum visitors and informal learners. The research specialist and associate curator is required to expend such personal efforts as may be needed to keep up with advances in subject matter information related to this position. The employee must learn the constraints, with particular consideration of the budget, within which this job must be performed and work within those parameters. All museum staff are expected to cooperate with one another in furthering the museum's general objectives and in completing museum projects. Similarly, all staff consistently maintain a positive and enthusiastic attitude, act with integrity and in accordance with the highest ethical standards and demonstrate a loyalty to the museum in all public contacts. Essential Duties: The specifications described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Collect materials that document the history of Black play and culture, performing work in accordance with best practices and standards, particularly the AAM's Code of Ethics for Museums. Adhere to museum best practices in collecting, registering, cataloging, caring for artifacts, and record keeping, including using computer databases and other relevant software. Oversee assigned collections in storage, on exhibition, and on loan. Advance the museum's interpretive work through writing for blogs, exhibitions, and other public-facing forums. Cultivate relationships with prospective donors and manage existing ones, consistent with the collection development strategy. As needed, assist the institutional advancement team with planning membership events and fundraising activities. Contribute to the research, development, and implementation of online and onsite exhibits. Maintain an active presence among communities engaged in the study of Black play and history, which at times may involve local, regional, or national travel. Keep abreast of current developments in the museum field and specific subject areas related to the work of this position. Serve as a spokesperson and advocate for The Strong's overall educational mission. Promote the institution through media appearances, public speaking appointments, consultations, professional memberships, and connection with national and international associations. Fulfill public and professional requests for information and assistance. Respond to media requests in conjunction with public relations staff. Work collaboratively with, and support the efforts of, other teams at The Strong, especially the exhibits, collections, ICHEG, marketing and communications, and institutional advancement teams. Assist the exhibits research and development team and other museum teams with various projects, as assigned. Attend exhibit research and development team and general staff meetings, and others, as requested. Perform other duties as assigned. Knowledge, Skills & Abilities: The candidate may have a combination of education and experience but should possess the required skills and knowledge for successful performance. Our general requirements are: Graduate degree in History, Black or Africana Studies, Museum Studies, Recreation & Leisure Studies, Sociology, or other relevant program. The museum may consider candidates with significant progress towards a graduate degree, such as a PhD student who is working on the dissertation. Experience in a cultural institution developing interpretive/educational materials for non-expert audiences is a plus. Detail oriented and strong creative thinking, planning, and organizational skills. Excellent writing ability. Ability to network and build relationships with diverse communities locally, regionally, and nationally. Good track record of successfully completing projects. Demonstrated commitment to principles of diversity, equity, and inclusion in exhibitions, staff, and guest experience.

Job Description Since 2003, when The Strong adopted its play-based mission, the museum has sought to illuminate American history and culture through the lens of play. Because play is universal and pervasive, The Strong has aspired to collect, preserve, and interpret an inclusive history of play that represents the diversity of people and experiences in the United States. The Research Specialist and Associate Curator for Black Play & Culture will play a critical role in the growth and interpretation of the world's most comprehensive public collection of playthings and historical materials related to play, through collections acquisition, writing for a public audience, exhibition development, and other related activities. This position requires an experienced historical researcher who has the ability to contribute to a highly collaborative team that is responsible for developing the collection and interpretive content for a broad range of museum visitors and informal learners. The research specialist and associate curator is required to expend such personal efforts as may be needed to keep up with advances in subject matter information related to this position. The employee must learn the constraints, with particular consideration of the budget, within which this job must be performed and work within those parameters. All museum staff are expected to cooperate with one another in furthering the museum's general objectives and in completing museum projects. Similarly, all staff consistently maintain a positive and enthusiastic attitude, act with integrity and in accordance with the highest ethical standards and demonstrate a loyalty to the museum in all public contacts. Essential Duties: The specifications described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Collect materials that document the history of Black play and culture, performing work in accordance with best practices and standards, particularly the AAM's Code of Ethics for Museums. Adhere to museum best practices in collecting, registering, cataloging, caring for artifacts, and record keeping, including using computer databases and other relevant software. Oversee assigned collections in storage, on exhibition, and on loan. Advance the museum's interpretive work through writing for blogs, exhibitions, and other public-facing forums. Cultivate relationships with prospective donors and manage existing ones, consistent with the collection development strategy. As needed, assist the institutional advancement team with planning membership events and fundraising activities. Contribute to the research, development, and implementation of online and onsite exhibits. Maintain an active presence among communities engaged in the study of Black play and history, which at times may involve local, regional, or national travel. Keep abreast of current developments in the museum field and specific subject areas related to the work of this position. Serve as a spokesperson and advocate for The Strong's overall educational mission. Promote the institution through media appearances, public speaking appointments, consultations, professional memberships, and connection with national and international associations. Fulfill public and professional requests for information and assistance. Respond to media requests in conjunction with public relations staff. Work collaboratively with, and support the efforts of, other teams at The Strong, especially the exhibits, collections, ICHEG, marketing and communications, and institutional advancement teams. Assist the exhibits research and development team and other museum teams with various projects, as assigned. Attend exhibit research and development team and general staff meetings, and others, as requested. Perform other duties as assigned. Knowledge, Skills & Abilities: The candidate may have a combination of education and experience but should possess the required skills and knowledge for successful performance. Our general requirements are: Graduate degree in History, Black or Africana Studies, Museum Studies, Recreation & Leisure Studies, Sociology, or other relevant program. The museum may consider candidates with significant progress towards a graduate degree, such as a PhD student who is working on the dissertation. Experience in a cultural institution developing interpretive/educational materials for non-expert audiences is a plus. Detail oriented and strong creative thinking, planning, and organizational skills. Excellent writing ability. Ability to network and build relationships with diverse communities locally, regionally, and nationally. Good track record of successfully completing projects. Demonstrated commitment to principles of diversity, equity, and inclusion in exhibitions, staff, and guest experience.

DUTIES & RESPONSIBILITIES: You will be responsible for all aspects of assigned case load, including meeting with clients on a regular basis and ensuring that all clinical files and reports are complete and up to date. You are committed to engaging individuals in a client-centered approach and providing services and referrals to address the varied housing needs of individuals experiencing homelessness, for tracking trends in housing placements and orienting clients with the housing group. You will also secure entitlements, maintain correspondence relating to housing interviews and vacancies, as well as assist clients to coordinate their move with landlords and other internal personal and external agencies. You will be responsible for serving as a liaison with DHS and other providers to facilitate the housing process for clients. You will provide housing retention services once clients have been placed. You will participate in interdisciplinary team meetings and case conferences. You will provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time 37.5 Hours per week * Wednesday-Friday 8am-9:30pm QUALIFICATIONS: High School Diploma/GED required, Bachelor's Degree preferred. Significant experience working with individuals experiencing homelessness and with securing entitlements and housing, and knowledge of mental illness and substance abuse helpful. Demonstrated writing, communication and group facilitation skills. Bilingual abilities a plus. Proficiency in MS Office, including Word and Excel. CPR training certification or willingness to complete certification training in CPR. * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

DUTIES/RESPONSIBILITIES: Responsible for all aspects of assigned case load, including meeting with clients on a regular basis and ensuring that all clinical files and reports are complete and up to date. Make weekly visits to client rooms located off site, drop off reminder notices, and conduct room inspections. Intensively work with clients as they move through the program continuum using Motivational Interviewing and Harm Reduction Strategies. Assist clients in securing entitlements, complete housing applications, prepare clients for housing interviews, and arrange housing appointments. Build clients' daily living skills to ensure successful independent living. Escort clients to appointments as needed. Liaison with clinical staff in other BRC or off site programs. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time, 37.5 hours per week * Monday-Friday 9am-5:30pm QUALIFICATIONS: Significant experience working with the homeless and formerly incarcerated, substance abuse, entitlements and the housing application process. Good writing and oral communication skills. Ability to work in a high stress/volume environment, while maintaining communication with the other components of the treatment team. BA preferred, HS Diploma/GED required. Knowledge of addictions and recovery process, as well as group process and dynamics. Computer literacy required. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

DUTIES/RESPONSIBILITIES: Assist Independent Living Specialists and Housing Retention Specialist to obtain supportive housing for clients. Escort clients to medical-, benefits, and housing-related appointments. Compile, copy, and distribute HRA2010e housing packets. Issue residency letters and client appointment reminders; document client interactions and advocacy in CARES and AWARDS. Compile various reports required by DHS and BRC Administration; assist in tracking statistical data. Monitor and update client information in AWARDS and CARES. Facilitate psychoeducational groups with clients. Research resources for clients. Serve as a liaison between program and housing providers. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time 37.5 hours per week * Monday-Friday 8:00am-4:30pm QUALIFICATIONS: BA/BS degree preferred. High School diploma or GED required. Minimum two years' experience working with homeless, mentally ill, or MICA population required. Excellent client advocacy skills also required. Liaison experience with external stakeholders preferred. Knowledge of NY/NY supportive housing system strongly preferred. Good writing and oral communication skills and computer proficiency needed. Must possess the ability to work independently but also as part of a team. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. PROGRAM DESCRIPTION BRC began operating the Jack Ryan Residence in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200-bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

DUTIES/RESPONSIBILITIES: Assist Independent Living Specialists and Housing Retention Specialist to obtain supportive housing for clients. Escort clients to medical-, benefits, and housing-related appointments. Compile, copy, and distribute HRA2010e housing packets. Issue residency letters and client appointment reminders; document client interactions and advocacy in CARES and AWARDS. Compile various reports required by DHS and BRC Administration; assist in tracking statistical data. Monitor and update client information in AWARDS and CARES. Facilitate psychoeducational groups with clients. Research resources for clients. Serve as a liaison between program and housing providers. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time 37.5 hours per week * Monday-Friday 8:00am-4:30pm QUALIFICATIONS: BA/BS degree preferred. High School diploma or GED required. Minimum two years' experience working with homeless, mentally ill, or MICA population required. Excellent client advocacy skills also required. Liaison experience with external stakeholders preferred. Knowledge of NY/NY supportive housing system strongly preferred. Good writing and oral communication skills and computer proficiency needed. Must possess the ability to work independently but also as part of a team. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. PROGRAM DESCRIPTION BRC began operating the Jack Ryan Residence in August 2011. The Jack Ryan Residence, funded by the NYC Department of Homeless Services, is a 200-bed shelter for homeless men living with mental illness. The program provides a complete range of mental health stabilization, medication management, case management, and medical services aimed at moving residents into permanent housing. The ultimate goal of the program is to place its clients into appropriate, supportive housing within nine months. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

DUTIES & RESPONSIBILITIES: Facilitate multiple groups each day aimed at improving tenant motivation, tenant behavior in and outside the facility, and community relations and behavior in the neighborhood. Work with tenants on positive reinforcement-based initiative. Offer groups related to maintaing independent living. Recreational opportunities such as offsite trips and card/game tournaments. Related duties as assigned. HOURS: Full-time; 37.5 hours per week * Tues-Sat 8am-4:30pm QUALIFICATIONS: High School diploma/GED required. Bachelor's degree in arts preferred. Experience working with MICA clients in both individual and group modalities preferred. Good written and verbal communication skills. Excellent organization and ability to use independent judgment. CPR training certification or willingness to take training class in CPR. Basic computer literacy required. * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

About the Role: Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably. Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins. We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand. We're looking for a Collections Specialist to own and scale Parker's commercial collections function. You'll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams. What You'll Do: Own the collections strategy for Parker's lending portfolio (corporate cards, working capital lines, term loans) Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach Negotiate repayment plans, settlements, and restructures aligned with our risk appetite Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations Collaborate with legal on enforcement, litigation, and collateral recovery Continuously refine workflows, systems, and policies to improve efficiency and customer experience Metrics You'll Own: Delinquency Rates - Keep 30-, 60-, and 90-day buckets within thresholds Roll Rate - Limit accounts progressing into later-stage delinquency Recovery Rate - Maximize recoveries on charged-off accounts Time-to-Resolution - Shorten average days to resolve delinquent cases About You: 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred) Proven track record of meeting/exceeding recovery targets in a B2B lending environment Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements Skilled negotiator who balances firmness with professionalism Comfortable operating in a high-growth, fast-changing environment Excellent communication skills with the ability to work cross-functionally Why Parker: Competitive compensation and equity package Fully remote with flexible work arrangements Opportunity to shape credit & collections strategy at a high-growth fintech A culture built on ownership, transparency, and building together

NYBG Job Description Title Reports to Temporary Seasonal Programming Specialist Manager of Public Programming Position Summary: This Temporary Seasonal Programming Specialist plays a key role in managing onsite programs for visitors of all ages between the period of hiring through January 11, 2026. This position is responsible for executing and supervising dynamic programs that reflect the opportunities of a unique urban garden setting that specializes in art, science and the humanities. This position will work closely with the Public Programming Manager and Programming Operations Specialist to ensure successful program execution; and assist in the supervision of part-time Programming Assistants. This position will work with these colleagues to develop, coordinate, and implement public programs such as concerts, performances, films, lectures, demonstrations, and special evening events with a focus on visitor and artist engagement. Specific Duties & Responsibilities: Serve as an onsite supervisor for public program activations including executing event logistics; assisting with visitor and artist / vendor interactions; and serving as the liaison with onsite Garden management staff to ensure proper awareness and support are given to the program. Coordinate event production for musical performances, demonstrations, lectures, films, festival weekends, and evening programs. Responsible for issuing written and verbal vendor communications to coordinate onsite arrival and event execution; developing and managing materials necessary for event execution including developing staff plans and signage; and providing hospitality management to partners. Supervise Program Assistants, NYBG volunteers, and interns executing required tasks during event production. Conduct supporting research and evaluation surveys for existing and future programs. Troubleshoot unforeseen obstacles as they arise and provide feedback to management to ensure continued improvement and the success of future events. Conduct periodic inventory of program materials and supplies. Ensure NYBG IDEA initiatives are met in all aspects of business. Other projects and events as assigned. Qualifications: At least two years of experience in program / event execution or related experience. Bachelor's Degree preferred but not required. Excellent computer skills, including Word, Excel, PowerPoint, Outlook. Familiarity with Asana and Microsoft Teams preferred. Excellent interpersonal skills; a polished, polite, articulate, energetic, and friendly team-player with an engaging, outgoing personality who enjoys working with the public with a demonstrated ability to work under pressure and problem-solve quickly and efficiently. Excellent organizational skills, showing attention to detail and the ability to self-start and prioritize to meet deadlines. Excellent writing and scheduling skills. Driver's license required Schedule includes weekends, some weekdays, and select holidays Must have Friday, Saturday, and Sunday availability. Physical Demands & Work Environment: While performing the duties of this position, the employee is required to, at minimum, stand; walk; sit; use hands. The employee must be able to lift and/or move up to 30 pounds. Work outdoors under a variety of weather conditions. Work under low, moderate or loud work conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Baseline Work Schedule: This position requires availability on all Fridays, Saturdays, and Sundays from period of hire through January 11, 2026. 24 hours per week, shift is dependent on programming schedule which will be provided upon hiring. Candidate must be available on December 19, 20, 21 26, 27, 28, 29 (Monday) and January 2 & 3. Payrate: $28/hour.

DUTIES/RESPONSIBILITIES: Engage with clients in social services and case management to support them through their housing and recovery goals, assist with skill building, provide relevant referrals, and assist with coordinating care. Serve as a liaison between clients and community providers to provide additional support, including in housing, job assistance, and additional treatment services. Work in coordination with the clinical team to support the holistic needs of both the couple and individual. Escort and assist clients in going to HRA, Social Security and other related appointments. Additional responsibilities include educating about self-help techniques and self-help group processes, teaching effective coping strategies based on personal experience, and helping clients learn to manage frustrations and anxieties. Participate in interdisciplinary team meetings and case conference. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. QUALIFICATIONS: H.S. diploma/ GED and Certified Recovery Peer Advocate (CRPA) required. Must have training and/or experience in one of or more of the following areas: homeless services, substance abuse treatment and mental health services. Bilingual abilities a plus. Basic computer literacy required. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required HOURS: Full-time 37.5 hours per week * Mon-Wed 8am-9:30pm MAKE AN IMPACT: Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS: BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

DUTIES/RESPONSIBILITIES: Engage with clients in social services and case management to support them through their housing and recovery goals, assist with skill building, provide relevant referrals, and assist with coordinating care. Serve as a liaison between clients and community providers to provide additional support, including in housing, job assistance, and additional treatment services. Work in coordination with the clinical team to support the holistic needs of both the couple and individual. Escort and assist clients in going to HRA, Social Security and other related appointments. Additional responsibilities include educating about self-help techniques and self-help group processes, teaching effective coping strategies based on personal experience, and helping clients learn to manage frustrations and anxieties. Participate in interdisciplinary team meetings and case conference. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. QUALIFICATIONS: H.S. diploma/ GED and Certified Recovery Peer Advocate (CRPA) required. Must have training and/or experience in one of or more of the following areas: homeless services, substance abuse treatment and mental health services. Bilingual abilities a plus. Basic computer literacy required. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required. HOURS: Full-time 37.5 hours per week * Wednesday-Sunday12pm-8:30pm MAKE AN IMPACT: Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS: BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

DUTIES/RESPONSIBILITIES: Engage with clients in social services and case management to support them through their housing and recovery goals, assist with skill building, provide relevant referrals, and assist with coordinating care. Serve as a liaison between clients and community providers to provide additional support, including in housing, job assistance, and additional treatment services. Work in coordination with the clinical team to support the holistic needs of both the couple and individual. Escort and assist clients in going to HRA, Social Security and other related appointments. Additional responsibilities include educating about self-help techniques and self-help group processes, teaching effective coping strategies based on personal experience, and helping clients learn to manage frustrations and anxieties. Participate in interdisciplinary team meetings and case conference. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time 37.5 hours per week * Monday-Friday 9am-5:30pm QUALIFICATIONS: H.S. diploma/ GED and Certified Recovery Peer Advocate (CRPA) required. Must have training and/or experience in one of or more of the following areas: homeless services, substance abuse treatment and mental health services. Bilingual abilities a plus. Basic computer literacy required. CPR training certification or willingness to take training class in CPR * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

DUTIES/RESPONSIBILITIES: Client centered position that includes linkage to benefits, education and escorts. Teach clients and staff government benefit application procedures through running groups, trainings and 1:1. Keeps current on system changes and provides clients and team with updates. Make referrals to government agencies, such as HRA and SSA. Take and complete the SOAR training and complete SOAR applications for clients in need. Reconcile all client beneficiary accounts, serve as representative payee point person, manage application paperwork, and act as liaison with SSA. Monitor all client accounts and keep appropriate records, including monthly QA of all benefits in Awards. Responsible for completing forms required by the agency. Offer a minimum monthly escort to HRA, SSA and/or Vital Records. Collaborate with a multi-disciplinary team. Provide crisis intervention and related duties as assigned. HOURS: Full-time 37.5 hours per week Monday-Friday 7am-3:30pm QUALIFICATIONS: High School diploma required, BA preferred. Entitlement experience required (Welfare, Medicaid, Veterans, etc.). Driver's license preferred. * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

DUTIES/RESPONSIBILITIES: Participate in a two-person team with the Field Based Social Work Supervisor. Work collaboratively with shelter staff to address the needs of clients with substance use disorders in the shelter system. Meets with clients in assigned shelter(s); Educates all clients on NARCAN, Harm reduction, and safe use practices; engages each client assigned to the team with the social worker and provide guidance and advice as needed. Spends time with clients during mealtimes and recreation time to engage around wellbeing and offer peer support; Escort and assist clients in going to SUD service providers (inclusive of harm reduction providers). Attends community meetings as assigned. Collects data and writes progress notes as appropriate of services and referrals provided. Reports to the Field Based Social Worker. Builds rapport with shelter staff. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. HOURS: Full-time 37.5 hours per week QUALIFICATIONS: H.S. diploma/ GED and Certified Peer Specialist (CRPA) Certificate. Knowledge of OASAS rules and regulations and be able to maintain accurate and timely clinical documentation. Bilingual (Spanish/ English) preferred. Basic computer literacy required. * Vaccination preferred but not required. MAKE AN IMPACT Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. PROGRAM DESCRIPTION: The Fred Cooper Substance Abuse Service Center (SASC), which is licensed by the NYS Office of Alcoholism and Substance Abuse Services and funded by Medicaid and the NYC Department of Health and Mental Hygiene, serves people with alcohol and substance abuse problems who are homeless or marginally housed. SASC also has services specifically designed for clients who are dually diagnosed with mental illness and substance abuse. One of a number of BRC's low-threshold programs, SASC provides the setting and support necessary for severely dysfunctional chronic alcoholics and other substance abusers with poor treatment histories to have a reasonable chance of attaining long-term sobriety and stability in their lives. BENEFITS BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. #ZR

DUTIES/RESPONSIBILITIES: Engage with clients in social services and case management to support them through their housing and recovery goals, assist with skill building, provide relevant referrals, and assist with coordinating care. Serve as a liaison between clients and community providers to provide additional support, including in housing, job assistance, and additional treatment services. Work in coordination with the clinical team to support the holistic needs of both the couple and individual. Escort and assist clients in going to HRA, Social Security and other related appointments. Additional responsibilities include educating about self-help techniques and self-help group processes, teaching effective coping strategies based on personal experience, and helping clients learn to manage frustrations and anxieties. Participate in interdisciplinary team meetings and case conference. Provide emergency first aid/CPR assistance when needed. Related duties as assigned. QUALIFICATIONS: H.S. diploma/ GED and Certified Recovery Peer Advocate (CRPA) required. Must have training and/or experience in one of or more of the following areas: homeless services, substance abuse treatment and mental health services. Bilingual abilities a plus. Basic computer literacy required. CPR training certification or willingness to take training class in CPR. * Vaccination preferred but not required HOURS: Full-time 37.5 hours per week * Sunday-Thursday 11am-7:30pm MAKE AN IMPACT: Are you looking to make a positive impact on the lives of those in your community? At BRC, our staff help New Yorkers experiencing homelessness reclaim their lives by providing a hand up, offering opportunities for health and self-sufficiency, and restoring hope and dignity. Each and every BRC staff member makes heroic contributions to our city, providing vital services in times of crisis and need. Through our commitment to employee wellbeing and development, BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. BRC is committed to a safe and healthy workplace: we provide PPE to all employees and enforce temperature monitoring and physical distancing best practices across our programs. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city. BENEFITS: BRC takes the health, safety, and wellbeing of our employees seriously. Employees are eligible for health insurance and paid sick time benefits immediately upon starting work. In addition, full time employees receive a generous benefits package, including: * Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents. * A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time. A 403(b) pension plan with a matching benefit paid by BRC. * Tuition assistance and many training opportunities for career development. * Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare. IND#789

Job Description Our client is a distinguished national legal and professional services firm with eleven offices across the United States, boasting over 450 legal experts and 350 business professionals. This unique, multidisciplinary firm is renowned for its unwavering commitment to quality and exceptional client service. Its innovative approach-integrating legal services, advocacy, and business strategy-sets it apart from competitors, enabling the firm to deliver a distinct and compelling value proposition. With a focus on client success, this firm is well-positioned to navigate complex challenges and drive impactful results. Role The legal team are eager to welcome a new Billing Specialist to join their New York, Los Angeles, Boston, or Washington, D.C. office. In this crucial role, you will be integral to their legal operations, processing a significant volume of bills each month with precision and care. Your attention to detail will ensure all bills are handled accurately and promptly, whilst adhering to the professional guidelines, client specifications, and all billing department's policies. The ideal candidate must not only be meticulous but also passionate about the legal profession and its unique billing requirements. If you're looking to make a positive impact in a supportive and collaborative environment, we invite you to be part of their dedicated team. Requirements Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing, flat fee arrangements and multiple discounts by matter for client-level bills. Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements. Monitor select matter billings against budgets to track and alert of potential overage/deficit. Create and maintain accurate and up-to-date client and/or billing professional specific billing instructions. Review client and matter setup for accuracy and consistency. Review and edit pre-bills according to billing professional instructions and compliant with client billing guidelines Submit invoices electronically, monitor and promptly resolve reduction and appeals. Communicate effectively with billing professionals, assistants, and clients to solve problems that arise during the billing process to ensure that bills are mailed timely. Escalate to the Billing Supervisor, if necessary, clearly articulating the issue and possible solutions. Actively listen to issues raised by billing professionals and offer suggestions to the Billing Supervisor on process changes that address the issues. Clearly articulate Firm's billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants. Monitor carry forwards and write-offs and alert Billing Supervisor of problems. Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs. Troubleshoot with Collections to resolve billing issues resulting in payment problems. Create billing schedules and bill and payment analyses as required. Assist with special billing projects as needed. Qualifications Must have a minimum of two years of legal billing experience. College Degree and Aderant experience highly preferred. Self-starter who proactively focuses on providing excellent and responsive client service. Quickly grasps processes and procedures and applies them to everyday tasks. Prioritizes and organizes workflow to complete tasks in a timely manner. Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions. Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines. Communicates effectively with all levels of the organization both verbally and in writing. Works well under pressure and stays focused on accomplishing the task. Exercises good judgment. Works well both independently as well as part of a team. Experience with e-billing. Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages. Excellent spelling and grammar skills. Demonstrated proficiency with Word and Excel. Strong attention to detail and ability to follow instructions accurately. Benefits Competitive salary $75k - $95k (dependent on experience). Comprehensive benefits package (Medical / Dental / Vision) 401(k) Commuter benefits / parking plans (dependent on state). Opportunities for career growth and development. Hybrid Schedule - 2 days per week in office / 3 days per week remote. EEO/AA EMPLOYER/Veterans/Disabled Our client is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic

Our client is a distinguished national legal and professional services firm with eleven offices across the United States, boasting over 450 legal experts and 350 business professionals. This unique, multidisciplinary firm is renowned for its unwavering commitment to quality and exceptional client service. Its innovative approach-integrating legal services, advocacy, and business strategy-sets it apart from competitors, enabling the firm to deliver a distinct and compelling value proposition. With a focus on client success, this firm is well-positioned to navigate complex challenges and drive impactful results. Role The legal team are eager to welcome a new Billing Specialist to join their New York, Los Angeles, Boston, or Washington, D.C. office. In this crucial role, you will be integral to their legal operations, processing a significant volume of bills each month with precision and care. Your attention to detail will ensure all bills are handled accurately and promptly, whilst adhering to the professional guidelines, client specifications, and all billing department's policies. The ideal candidate must not only be meticulous but also passionate about the legal profession and its unique billing requirements. If you're looking to make a positive impact in a supportive and collaborative environment, we invite you to be part of their dedicated team. Requirements Accurately and timely process high volume of bills each month, including complex bills with requirements such as split party billing, flat fee arrangements and multiple discounts by matter for client-level bills. Familiarize self with special fee arrangements for clients and act as resource to billing professionals on how to best implement arrangements. Monitor select matter billings against budgets to track and alert of potential overage/deficit. Create and maintain accurate and up-to-date client and/or billing professional specific billing instructions. Review client and matter setup for accuracy and consistency. Review and edit pre-bills according to billing professional instructions and compliant with client billing guidelines Submit invoices electronically, monitor and promptly resolve reduction and appeals. Communicate effectively with billing professionals, assistants, and clients to solve problems that arise during the billing process to ensure that bills are mailed timely. Escalate to the Billing Supervisor, if necessary, clearly articulating the issue and possible solutions. Actively listen to issues raised by billing professionals and offer suggestions to the Billing Supervisor on process changes that address the issues. Clearly articulate Firm's billing policies, including policies on write-offs and carry forwards to billing professionals and their assistants. Monitor carry forwards and write-offs and alert Billing Supervisor of problems. Coordinate with Accounts Payable to ensure that all costs are captured timely, particularly in the case of an out-of-cycle invoice, such as when a closing occurs. Troubleshoot with Collections to resolve billing issues resulting in payment problems. Create billing schedules and bill and payment analyses as required. Assist with special billing projects as needed. Qualifications Must have a minimum of two years of legal billing experience. College Degree and Aderant experience highly preferred. Self-starter who proactively focuses on providing excellent and responsive client service. Quickly grasps processes and procedures and applies them to everyday tasks. Prioritizes and organizes workflow to complete tasks in a timely manner. Active listening skills and a systematic and structured approach to problem solving which results in the implementation of practical solutions. Adapts to different work styles and to changing circumstances while adhering to Firm policies and billing guidelines. Communicates effectively with all levels of the organization both verbally and in writing. Works well under pressure and stays focused on accomplishing the task. Exercises good judgment. Works well both independently as well as part of a team. Experience with e-billing. Solid basic math skills, including addition, subtraction, multiplication, division and calculation of percentages. Excellent spelling and grammar skills. Demonstrated proficiency with Word and Excel. Strong attention to detail and ability to follow instructions accurately. Benefits Competitive salary $75k - $95k (dependent on experience). Comprehensive benefits package (Medical / Dental / Vision) 401(k) Commuter benefits / parking plans (dependent on state). Opportunities for career growth and development. Hybrid Schedule - 2 days per week in office / 3 days per week remote. EEO/AA EMPLOYER/Veterans/Disabled Our client is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or and any other protected classes or characteristic