Assurance Intern - Winter 2027 (Cleveland)
Quality assurance associate job at BDO USA
BDO is a place for energetic self-starters who can think and act like entrepreneurs. As an Intern in our Assurance practice, you will begin to utilize your educational background as well as your organizational skills as you serve the firm's dynamic client base. You will assist in problem solving and fact-finding, working side-by-side with more experienced team members who can provide you with direction, coaching and learning opportunities. This opportunity will allow you to gain a unique hands-on perspective on our firm's practices and people, as well as beginning to forge the critical relationships that will help maximize your chance for success in your career.
Job Duties:
Typical responsibilities will include:
Participates in a structured on-the-job training program and become familiar with Generally Accepted Accounting Principles and Generally Accepted Auditing Standards
Becomes familiar with BDO specific audit methodology to assist with various stages of the audit process
Provides various support functions to the audit staff during engagement
Communicates with the clients' customers, creditors, banks and related parties concerning audit issues
Prepares and documents work in working papers utilizing BDO specific tools and templates
Contributes ideas/opinions to the audit teams and listen/respond to other team members' views
Completes one assigned accounting or audit related research project and able to present findings to a panel of Assurance professionals
Other duties as required
Qualifications, Knowledge, Skills and Abilities:
Education:
Enrolled in a Bachelors or Masters program in Accounting, required
Pursuing a masters degree in Accounting, preferred
Experience:
Leadership experience, preferred
License/Certifications:
Actively pursuing school credits to become a CPA
Software:
Proficient in Microsoft Office Suite, specifically Word, Excel and PowerPoint, required
Other Preferred Knowledge, Skills & Abilities:
Strong written and verbal communication skills
Ability to follow instructions as directed
Ability to work effectively in a team setting
Positive attitude and willingness to learn
Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.
California Range: $40.00/hr - $45.00/hr
Colorado Range: $34.00/hr - $38.00/hr
Illinois Range: $36.00/hr - $40.00/hr
Maryland Range: $34.00/hr - $38.00/hr
Massachusetts Range: $36.00/hr - $40.00/hr
Minnesota Range: $32.00/hr - $36.00/hr
New Jersey Range: $34.00/hr - $42.00/hr
NYC/Long Island/Westchester Range: $36.00/hr - $40.00/hr
Ohio Range: $33.00/hr - $37.00/hr
Washington Range: $35.00/hr - $40.00/hr
Washington DC Range: $34.00/hr - $38.00/hr
Auto-ApplyAssurance Intern - Winter 2027
Columbus, OH jobs
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life.
Examples of the candidate's responsibilities include:
Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
Developing an understanding of the RSM audit approach and tools
Assessing risks and evaluating the client's internal control structure
Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
Drafting financial statements under prescribed formats
Basic Qualifications:
90 credit hours completed
Working towards B.A. / B.S. degree or equivalent from accredited university
Accounting Major
Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations
A minimum 3.0 GPA is preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $30 - $35 per hour
Auto-ApplyAssurance Intern - Winter 2027
Cleveland, OH jobs
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life.
Examples of the candidate's responsibilities include:
Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
Developing an understanding of the RSM audit approach and tools
Assessing risks and evaluating the client's internal control structure
Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
Drafting financial statements under prescribed formats
Basic Qualifications:
90 credit hours completed
Working towards B.A. / B.S. degree or equivalent from accredited university
Accounting Major
Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations
A minimum 3.0 GPA is preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $30 - $35 per hour
Auto-ApplyHCP Engagements QA and Training Lead - Managed Services -Health PLS
Columbus, OH jobs
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
5 year(s)
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
+ Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance;
+ Develop and maintain training plans for both new and existing team members;
+ Designing and delivering training curricula for new hires and ongoing development for existing team members;
+ Keeping training materials current with process changes, client requirements, and industry/regulatory updates;
+ Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness;
+ Providing coaching and skills development opportunities to build functional expertise across the team;
+ Partnering with leadership to identify training gaps and address them proactively;
+ Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables;
+ Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing);
+ Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions;
+ Partnering with leadership to implement corrective training and process refinements;
+ Leading process improvement and optimization;
+ Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations;
+ Mentoring junior team members;
+ Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions;
+ Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
+ Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients;
+ Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model;
+ Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance;
+ Communicating with senior leadership and senior client stakeholders;
+ Delivering "white glove" customer service;
+ Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy;
+ Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
+ Leading teams of individuals with a positive attitude;
+ Strong English language reading comprehension and writing skills.
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
HCP Engagements QA and Training Lead - Managed Services -Health PLS
Columbus, OH jobs
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Analyse and identify the linkages and interactions between the component parts of an entire system.
* Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
* Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
* Develop skills outside your comfort zone, and encourage others to do the same.
* Effectively mentor others.
* Use the review of work as an opportunity to deepen the expertise of team members.
* Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
5 year(s)
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
* Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance;
* Develop and maintain training plans for both new and existing team members;
* Designing and delivering training curricula for new hires and ongoing development for existing team members;
* Keeping training materials current with process changes, client requirements, and industry/regulatory updates;
* Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness;
* Providing coaching and skills development opportunities to build functional expertise across the team;
* Partnering with leadership to identify training gaps and address them proactively;
* Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables;
* Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing);
* Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions;
* Partnering with leadership to implement corrective training and process refinements;
* Leading process improvement and optimization;
* Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations;
* Mentoring junior team members;
* Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions;
* Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
* Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients;
* Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model;
* Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance;
* Communicating with senior leadership and senior client stakeholders;
* Delivering "white glove" customer service;
* Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy;
* Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
* Leading teams of individuals with a positive attitude;
* Strong English language reading comprehension and writing skills.
Travel Requirements
Up to 40%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplyAssurance Intern - Summer 2027
Cincinnati, OH jobs
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life.
Examples of the candidate's responsibilities include:
Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
Developing an understanding of the RSM audit approach and tools
Assessing risks and evaluating the client's internal control structure
Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
Drafting financial statements under prescribed formats
Basic Qualifications:
90 credit hours completed
Working towards B.A. / B.S. degree or equivalent from accredited university
Accounting Major
Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations
A minimum 3.0 GPA is preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $30 - $35 per hour
Auto-ApplyAssurance Intern - Winter 2027
Dayton, OH jobs
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
At RSM, interns work with large and small companies in various industries. They develop strong working relationships with clients built on understanding their businesses and challenges. Interns work on multiple team engagements each year, including several pieces of any particular assignment - not just one part. Working in a mutually respectful team environment helps our associates perform at their best and integrate their career with their personal life.
Examples of the candidate's responsibilities include:
Understanding clients' needs and expectations, their business and industry, accounting and control systems, employees, company values and industry-related GAAP and GAAS issues
Developing an understanding of the RSM audit approach and tools
Assessing risks and evaluating the client's internal control structure
Performing substantive tests and tests of internal controls to identify and resolve accounting or reporting issues
Drafting financial statements under prescribed formats
Basic Qualifications:
90 credit hours completed
Working towards B.A. / B.S. degree or equivalent from accredited university
Accounting Major
Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations
A minimum 3.0 GPA is preferred
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $30 - $35 per hour
Auto-ApplyManaged Services - Salesforce Test Lead - Senior Associate
Columbus, OH jobs
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Respond effectively to the diverse perspectives, needs, and feelings of others.
+ Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
+ Use critical thinking to break down complex concepts.
+ Understand the broader objectives of your project or role and how your work fits into the overall strategy.
+ Develop a deeper understanding of the business context and how it is changing.
+ Use reflection to develop self awareness, enhance strengths and address development areas.
+ Interpret data to inform insights and recommendations.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
**The Opportunity**
As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context.
**Responsibilities**
- Lead the development and execution of reliable testing methodologies
- Oversee the implementation of quality assurance processes
- Analyze intricate issues to provide solutions
- Mentor and guide junior team members
- Maintain excellence in deliverables
- Build and nurture client relationships
- Manage test delivery engagements effectively
- Develop a thorough understanding of the business context
**What You Must Have**
- High School Diploma
- 3 years of experience
**What Sets You Apart**
- Bachelor's Degree in Computer Engineering preferred
- Project Management Professional (PMP), or Agile Certification preferred
- Evaluating and appraising the lifecycle of a defined Testing Methodology
- Managing Test Delivery engagements
- Utilizing leading practice application and integration testing
- Providing testing recommendations and organizational designs
- Managing technical teams and engagements
- Assessing end-to-end integrated systems
- Conducting quantitative and qualitative analyses of large and complex data
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Managed Services - Salesforce Test Lead - Senior Associate
Columbus, OH jobs
Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Respond effectively to the diverse perspectives, needs, and feelings of others.
* Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
* Use critical thinking to break down complex concepts.
* Understand the broader objectives of your project or role and how your work fits into the overall strategy.
* Develop a deeper understanding of the business context and how it is changing.
* Use reflection to develop self awareness, enhance strengths and address development areas.
* Interpret data to inform insights and recommendations.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context.
Responsibilities
* Lead the development and execution of reliable testing methodologies
* Oversee the implementation of quality assurance processes
* Analyze intricate issues to provide solutions
* Mentor and guide junior team members
* Maintain excellence in deliverables
* Build and nurture client relationships
* Manage test delivery engagements effectively
* Develop a thorough understanding of the business context
What You Must Have
* High School Diploma
* 3 years of experience
What Sets You Apart
* Bachelor's Degree in Computer Engineering preferred
* Project Management Professional (PMP), or Agile Certification preferred
* Evaluating and appraising the lifecycle of a defined Testing Methodology
* Managing Test Delivery engagements
* Utilizing leading practice application and integration testing
* Providing testing recommendations and organizational designs
* Managing technical teams and engagements
* Assessing end-to-end integrated systems
* Conducting quantitative and qualitative analyses of large and complex data
Travel Requirements
Up to 60%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplyHCP Engagements QA and Training Lead - Managed Services -Health PLS
Toledo, OH jobs
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Analyse and identify the linkages and interactions between the component parts of an entire system.
* Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
* Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
* Develop skills outside your comfort zone, and encourage others to do the same.
* Effectively mentor others.
* Use the review of work as an opportunity to deepen the expertise of team members.
* Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
5 year(s)
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
* Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance;
* Develop and maintain training plans for both new and existing team members;
* Designing and delivering training curricula for new hires and ongoing development for existing team members;
* Keeping training materials current with process changes, client requirements, and industry/regulatory updates;
* Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness;
* Providing coaching and skills development opportunities to build functional expertise across the team;
* Partnering with leadership to identify training gaps and address them proactively;
* Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables;
* Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing);
* Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions;
* Partnering with leadership to implement corrective training and process refinements;
* Leading process improvement and optimization;
* Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations;
* Mentoring junior team members;
* Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions;
* Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
* Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients;
* Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model;
* Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance;
* Communicating with senior leadership and senior client stakeholders;
* Delivering "white glove" customer service;
* Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy;
* Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
* Leading teams of individuals with a positive attitude;
* Strong English language reading comprehension and writing skills.
Travel Requirements
Up to 40%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplyHCP Engagements QA and Training Lead - Managed Services -Health PLS
Toledo, OH jobs
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
5 year(s)
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
+ Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance;
+ Develop and maintain training plans for both new and existing team members;
+ Designing and delivering training curricula for new hires and ongoing development for existing team members;
+ Keeping training materials current with process changes, client requirements, and industry/regulatory updates;
+ Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness;
+ Providing coaching and skills development opportunities to build functional expertise across the team;
+ Partnering with leadership to identify training gaps and address them proactively;
+ Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables;
+ Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing);
+ Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions;
+ Partnering with leadership to implement corrective training and process refinements;
+ Leading process improvement and optimization;
+ Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations;
+ Mentoring junior team members;
+ Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions;
+ Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
+ Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients;
+ Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model;
+ Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance;
+ Communicating with senior leadership and senior client stakeholders;
+ Delivering "white glove" customer service;
+ Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy;
+ Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
+ Leading teams of individuals with a positive attitude;
+ Strong English language reading comprehension and writing skills.
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
HCP Engagements QA and Training Lead - Managed Services -Health PLS
Cleveland, OH jobs
Industry/Sector Not Applicable Specialism Managed Services Management Level Manager At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Analyse and identify the linkages and interactions between the component parts of an entire system.
* Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
* Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
* Develop skills outside your comfort zone, and encourage others to do the same.
* Effectively mentor others.
* Use the review of work as an opportunity to deepen the expertise of team members.
* Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
5 year(s)
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
* Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance;
* Develop and maintain training plans for both new and existing team members;
* Designing and delivering training curricula for new hires and ongoing development for existing team members;
* Keeping training materials current with process changes, client requirements, and industry/regulatory updates;
* Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness;
* Providing coaching and skills development opportunities to build functional expertise across the team;
* Partnering with leadership to identify training gaps and address them proactively;
* Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables;
* Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing);
* Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions;
* Partnering with leadership to implement corrective training and process refinements;
* Leading process improvement and optimization;
* Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations;
* Mentoring junior team members;
* Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions;
* Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
* Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients;
* Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model;
* Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance;
* Communicating with senior leadership and senior client stakeholders;
* Delivering "white glove" customer service;
* Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy;
* Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
* Leading teams of individuals with a positive attitude;
* Strong English language reading comprehension and writing skills.
Travel Requirements
Up to 40%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplyHCP Engagements QA and Training Lead - Managed Services -Health PLS
Cleveland, OH jobs
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
5 year(s)
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
+ Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance;
+ Develop and maintain training plans for both new and existing team members;
+ Designing and delivering training curricula for new hires and ongoing development for existing team members;
+ Keeping training materials current with process changes, client requirements, and industry/regulatory updates;
+ Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness;
+ Providing coaching and skills development opportunities to build functional expertise across the team;
+ Partnering with leadership to identify training gaps and address them proactively;
+ Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables;
+ Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing);
+ Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions;
+ Partnering with leadership to implement corrective training and process refinements;
+ Leading process improvement and optimization;
+ Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations;
+ Mentoring junior team members;
+ Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions;
+ Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
+ Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients;
+ Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model;
+ Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance;
+ Communicating with senior leadership and senior client stakeholders;
+ Delivering "white glove" customer service;
+ Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy;
+ Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
+ Leading teams of individuals with a positive attitude;
+ Strong English language reading comprehension and writing skills.
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Managed Services - Salesforce Test Lead - Senior Associate
Cleveland, OH jobs
Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Respond effectively to the diverse perspectives, needs, and feelings of others.
* Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
* Use critical thinking to break down complex concepts.
* Understand the broader objectives of your project or role and how your work fits into the overall strategy.
* Develop a deeper understanding of the business context and how it is changing.
* Use reflection to develop self awareness, enhance strengths and address development areas.
* Interpret data to inform insights and recommendations.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context.
Responsibilities
* Lead the development and execution of reliable testing methodologies
* Oversee the implementation of quality assurance processes
* Analyze intricate issues to provide solutions
* Mentor and guide junior team members
* Maintain excellence in deliverables
* Build and nurture client relationships
* Manage test delivery engagements effectively
* Develop a thorough understanding of the business context
What You Must Have
* High School Diploma
* 3 years of experience
What Sets You Apart
* Bachelor's Degree in Computer Engineering preferred
* Project Management Professional (PMP), or Agile Certification preferred
* Evaluating and appraising the lifecycle of a defined Testing Methodology
* Managing Test Delivery engagements
* Utilizing leading practice application and integration testing
* Providing testing recommendations and organizational designs
* Managing technical teams and engagements
* Assessing end-to-end integrated systems
* Conducting quantitative and qualitative analyses of large and complex data
Travel Requirements
Up to 60%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplyManaged Services - Salesforce Test Lead - Senior Associate
Cleveland, OH jobs
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Respond effectively to the diverse perspectives, needs, and feelings of others.
+ Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
+ Use critical thinking to break down complex concepts.
+ Understand the broader objectives of your project or role and how your work fits into the overall strategy.
+ Develop a deeper understanding of the business context and how it is changing.
+ Use reflection to develop self awareness, enhance strengths and address development areas.
+ Interpret data to inform insights and recommendations.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
**The Opportunity**
As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context.
**Responsibilities**
- Lead the development and execution of reliable testing methodologies
- Oversee the implementation of quality assurance processes
- Analyze intricate issues to provide solutions
- Mentor and guide junior team members
- Maintain excellence in deliverables
- Build and nurture client relationships
- Manage test delivery engagements effectively
- Develop a thorough understanding of the business context
**What You Must Have**
- High School Diploma
- 3 years of experience
**What Sets You Apart**
- Bachelor's Degree in Computer Engineering preferred
- Project Management Professional (PMP), or Agile Certification preferred
- Evaluating and appraising the lifecycle of a defined Testing Methodology
- Managing Test Delivery engagements
- Utilizing leading practice application and integration testing
- Providing testing recommendations and organizational designs
- Managing technical teams and engagements
- Assessing end-to-end integrated systems
- Conducting quantitative and qualitative analyses of large and complex data
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Managed Services - Salesforce Test Lead - Senior Associate
Cincinnati, OH jobs
Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Respond effectively to the diverse perspectives, needs, and feelings of others.
* Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
* Use critical thinking to break down complex concepts.
* Understand the broader objectives of your project or role and how your work fits into the overall strategy.
* Develop a deeper understanding of the business context and how it is changing.
* Use reflection to develop self awareness, enhance strengths and address development areas.
* Interpret data to inform insights and recommendations.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context.
Responsibilities
* Lead the development and execution of reliable testing methodologies
* Oversee the implementation of quality assurance processes
* Analyze intricate issues to provide solutions
* Mentor and guide junior team members
* Maintain excellence in deliverables
* Build and nurture client relationships
* Manage test delivery engagements effectively
* Develop a thorough understanding of the business context
What You Must Have
* High School Diploma
* 3 years of experience
What Sets You Apart
* Bachelor's Degree in Computer Engineering preferred
* Project Management Professional (PMP), or Agile Certification preferred
* Evaluating and appraising the lifecycle of a defined Testing Methodology
* Managing Test Delivery engagements
* Utilizing leading practice application and integration testing
* Providing testing recommendations and organizational designs
* Managing technical teams and engagements
* Assessing end-to-end integrated systems
* Conducting quantitative and qualitative analyses of large and complex data
Travel Requirements
Up to 60%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplyManaged Services - Salesforce Test Lead - Senior Associate
Cincinnati, OH jobs
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Respond effectively to the diverse perspectives, needs, and feelings of others.
+ Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
+ Use critical thinking to break down complex concepts.
+ Understand the broader objectives of your project or role and how your work fits into the overall strategy.
+ Develop a deeper understanding of the business context and how it is changing.
+ Use reflection to develop self awareness, enhance strengths and address development areas.
+ Interpret data to inform insights and recommendations.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
**The Opportunity**
As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context.
**Responsibilities**
- Lead the development and execution of reliable testing methodologies
- Oversee the implementation of quality assurance processes
- Analyze intricate issues to provide solutions
- Mentor and guide junior team members
- Maintain excellence in deliverables
- Build and nurture client relationships
- Manage test delivery engagements effectively
- Develop a thorough understanding of the business context
**What You Must Have**
- High School Diploma
- 3 years of experience
**What Sets You Apart**
- Bachelor's Degree in Computer Engineering preferred
- Project Management Professional (PMP), or Agile Certification preferred
- Evaluating and appraising the lifecycle of a defined Testing Methodology
- Managing Test Delivery engagements
- Utilizing leading practice application and integration testing
- Providing testing recommendations and organizational designs
- Managing technical teams and engagements
- Assessing end-to-end integrated systems
- Conducting quantitative and qualitative analyses of large and complex data
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Managed Services - Salesforce Test Lead - Senior Associate
Toledo, OH jobs
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Respond effectively to the diverse perspectives, needs, and feelings of others.
+ Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
+ Use critical thinking to break down complex concepts.
+ Understand the broader objectives of your project or role and how your work fits into the overall strategy.
+ Develop a deeper understanding of the business context and how it is changing.
+ Use reflection to develop self awareness, enhance strengths and address development areas.
+ Interpret data to inform insights and recommendations.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
**The Opportunity**
As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context.
**Responsibilities**
- Lead the development and execution of reliable testing methodologies
- Oversee the implementation of quality assurance processes
- Analyze intricate issues to provide solutions
- Mentor and guide junior team members
- Maintain excellence in deliverables
- Build and nurture client relationships
- Manage test delivery engagements effectively
- Develop a thorough understanding of the business context
**What You Must Have**
- High School Diploma
- 3 years of experience
**What Sets You Apart**
- Bachelor's Degree in Computer Engineering preferred
- Project Management Professional (PMP), or Agile Certification preferred
- Evaluating and appraising the lifecycle of a defined Testing Methodology
- Managing Test Delivery engagements
- Utilizing leading practice application and integration testing
- Providing testing recommendations and organizational designs
- Managing technical teams and engagements
- Assessing end-to-end integrated systems
- Conducting quantitative and qualitative analyses of large and complex data
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Managed Services - Salesforce Test Lead - Senior Associate
Toledo, OH jobs
Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate At PwC, our people in software and product innovation focus on developing cutting-edge software solutions and driving product innovation to meet the evolving needs of clients. These individuals combine technical experience with creative thinking to deliver innovative software products and solutions.
In testing and quality assurance at PwC, you will focus on the process of evaluating a system or software application to identify any defects, errors, or gaps in its functionality. Working in this area, you will execute various test cases and scenarios to validate that the system meets the specified requirements and performs as expected.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
* Respond effectively to the diverse perspectives, needs, and feelings of others.
* Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
* Use critical thinking to break down complex concepts.
* Understand the broader objectives of your project or role and how your work fits into the overall strategy.
* Develop a deeper understanding of the business context and how it is changing.
* Use reflection to develop self awareness, enhance strengths and address development areas.
* Interpret data to inform insights and recommendations.
* Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the Software and Product Innovation - Testing and Quality Assurance team you are responsible for the creation and implementation of impactful testing methodologies and quality assurance processes. As a Senior Associate you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships, managing test delivery engagements, and developing a deeper understanding of the business context.
Responsibilities
* Lead the development and execution of reliable testing methodologies
* Oversee the implementation of quality assurance processes
* Analyze intricate issues to provide solutions
* Mentor and guide junior team members
* Maintain excellence in deliverables
* Build and nurture client relationships
* Manage test delivery engagements effectively
* Develop a thorough understanding of the business context
What You Must Have
* High School Diploma
* 3 years of experience
What Sets You Apart
* Bachelor's Degree in Computer Engineering preferred
* Project Management Professional (PMP), or Agile Certification preferred
* Evaluating and appraising the lifecycle of a defined Testing Methodology
* Managing Test Delivery engagements
* Utilizing leading practice application and integration testing
* Providing testing recommendations and organizational designs
* Managing technical teams and engagements
* Assessing end-to-end integrated systems
* Conducting quantitative and qualitative analyses of large and complex data
Travel Requirements
Up to 60%
Job Posting End Date
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************
Auto-ApplyHCP Engagements QA and Training Lead - Managed Services -Health PLS
Cincinnati, OH jobs
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 40% At PwC, our people in risk and compliance focus on maintaining regulatory compliance and managing risks for clients, providing advice, and solutions. They help organisations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively.
As a risk management generalist at PwC, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas.
Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Analyse and identify the linkages and interactions between the component parts of an entire system.
+ Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
+ Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
+ Develop skills outside your comfort zone, and encourage others to do the same.
+ Effectively mentor others.
+ Use the review of work as an opportunity to deepen the expertise of team members.
+ Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
+ Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Minimum Degree Required
Bachelor's Degree
Minimum Year(s) of Experience
5 year(s)
Demonstrates extensive knowledge and/or a proven record of success in the following areas:
+ Quickly and agilely learn client HCP and HCO engagement processes and ways of working, analyzing for opportunities to optimize, develop, update, and govern team playbooks, SOPs, and process documentation to ensure operational consistency and compliance;
+ Develop and maintain training plans for both new and existing team members;
+ Designing and delivering training curricula for new hires and ongoing development for existing team members;
+ Keeping training materials current with process changes, client requirements, and industry/regulatory updates;
+ Managing and delivering structured onboarding programs for new hires to ensure smooth integration and readiness;
+ Providing coaching and skills development opportunities to build functional expertise across the team;
+ Partnering with leadership to identify training gaps and address them proactively;
+ Designing and executing quality monitoring frameworks to evaluate managed services team delivery accuracy, compliance, and timeliness of deliverables;
+ Conducting regular quality reviews of outputs (e.g., tiering assessments, contracting, payment processing);
+ Tracking and reporting quality performance metrics; identify root causes of recurring errors and define corrective actions;
+ Partnering with leadership to implement corrective training and process refinements;
+ Leading process improvement and optimization;
+ Serving as a key SME in continuous improvement initiatives, contributing to best practices across global operations;
+ Mentoring junior team members;
+ Supporting the process design and implementation of new client or new markets ensuring a high-level of customer engagement, quality, timeliness, and service-readiness across all regions;
+ Managing deliverables on or ahead of deadlines and reporting any issues/risks beforehand;
+ Experience in life science meetings & events, pharmaceutical device or healthcare setting working with HCPs, HCOs or Patients;
+ Identifying opportunities for efficiency, automation, and standardization within the managed services delivery model;
+ Working closely with the client-dedicated operations team to streamline processes while maintaining quality and compliance;
+ Communicating with senior leadership and senior client stakeholders;
+ Delivering "white glove" customer service;
+ Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy;
+ Monitoring and managing other responsibilities not necessarily listed but logically inherent to the role;
+ Leading teams of individuals with a positive attitude;
+ Strong English language reading comprehension and writing skills.
Learn more about how we work: **************************
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: ***********************************
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: ***************************************
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: ***********************************