Human Resources Business Partner
Beacon Health System job in Elkhart, IN
This Role is ON-SITE ! Must be based in the South Bend, IN metro area.
This is a great opportunity for an HR professional looking to take that next step in their career.
Are you a collaborative, people-first Healthcare HR professional ready to make a meaningful impact in healthcare? Join Beacon Health System as an HR Business Partner and help shape the future of our workforce through strategic support, innovative solutions, and strong partnerships with frontline leaders.
In this role, you'll serve as a trusted advisor to managers and supervisors, working across HR pods to deliver high-impact solutions that support both human and business capital strategies.
🔹 What You'll Do:
Partner with frontline leaders to support employee relations, engagement, and performance
Collaborate across HR centers of excellence on compensation, benefits, training, and more
Provide coaching, policy guidance, and support on employment law and compliance
Analyze HR metrics and engagement data to drive retention and workforce planning
Support the rollout of key HR initiatives and organizational development programs
🔹 What You Bring:
Bachelor's degree in HR, Business, or related field
2-3 years of progressive HR experience in union/non-union environments
Strong knowledge of HR law, employee relations, and organizational design
Excellent communication, coaching, and problem-solving skills
PHR/SPHR or SHRM-CP/SCP certification preferred
At Beacon, we live by The Beacon Way-a commitment to innovation, talent development, and performance excellence. If you're ready to grow your HR career in a mission-driven healthcare system, we'd love to connect.
Product Owner
Beacon Health System job in South Bend, IN
Beacon Health System is seeking an experienced Web Product Owner to lead the rebuilding and redesigning of our consumer-facing website. This is a critical and time-sensitive initiative aimed at transforming the way consumers engage with our digital front door. The ideal candidate will bring deep expertise in web product strategy and development, AI-enhanced user experiences, design and content process collaboration, and scalable web governance models.
10+ years of experience in web product ownership, digital strategy, or related roles.
Familiarity with CMS platforms (e.g., Sitecore, Drupal, WordPress) and front-end technologies, as well as headless CMS.
Contract Details:
Type: Full-time, Contract
Duration: 24 months
Start Date: As soon as possible
Location: Remote
Associate & Labor Relations Partner
Beacon Health System job in South Bend, IN
The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements.
Key Responsibilities:
Associate Relations:
Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation.
Conduct thorough, impartial investigations and prepare detailed documentation and recommendations.
Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution.
Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams.
Labor Relations:
Lead or support the negotiation of collective bargaining agreements (CBAs), ensuring alignment with organizational goals.
Serve as a liaison with union representatives to maintain positive labor-management relationships.
Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies.
Provide guidance to leaders on contract interpretation and labor-related matters.
Policy & Compliance:
Ensure consistent application of HR policies and procedures across all employee and labor relations matters.
Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions.
Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA.
Training & Development:
Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals.
Promote awareness and understanding of policies, procedures, and best practices across the organization.
Organizational & Operational Support
Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns.
Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE.
Job Qualifications:
Education & Experience:
Bachelor's degree in Human Resources, Industrial Relations, Business, or a related field preferred.
Advanced HR certifications (PHR, SPHR, SHRM-CP) preferred.
Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience.
Demonstrated experience conducting workplace investigations and managing complex associate relations issues.
Experience with union negotiations and grievance handling required.
Experience in a COE environment or within a complex, regulated industry is a plus.
Skills & Abilities:
Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes.
Proven ability to conduct sensitive investigations with discretion, fairness, and professionalism.
Exceptional interpersonal, communication, and conflict resolution skills.
Ability to build trust and credibility with associates, leaders, and union representatives.
Proficiency in Microsoft Office and HRIS systems.
Supervisor - Rehab Services
Beacon Health System job in Bremen, IN
Reports to the VP of Operations. Responsible for supervising, on a day-to-day basis, assigned therapists (occupational, physical, and speech) and support staff to ensure optimal delivery of patient care, effective management administration and appropriate intra- and inter-departmental relations. Areas of responsibility include both non-hospital based, and hospital-based rehabilitation services provided, including both outpatient and inpatient care inpatient Swing Bed rehabilitation. Participates with the VP of Operations to develop and implement short- and long-term plans designed to guarantee continued growth and development of the department. Participates with the VP of Operations in developing and preparing the fiscal budget and other projects related to the Rehabilitation Services Department.
Helps develop and implement plans to guarantee growth and development of department by:
Assisting the Vice President to develop and implement short- and long-term goals and objectives designed to guarantee the continued growth and development of the department.
Providing input to the Vice President to develop and recommend the fiscal budget and assisting to administer the budget to meet agreed-upon goals and objectives.
Developing and recommending to the Vice President, policies and procedures pertaining to areas of responsibility.
Developing, monitoring, compiling and reporting to the Vice President statistics and data reflecting productivity, quality improvement, expenses and revenue associated with the operation of assigned areas.
Assuming administrative responsibility of the department in the absence of the Vice President.
Ensuring effective day-to-day operations in areas of responsibility, including coverage and treatment to patients referred to area of responsibility.
Identifying equipment needs and making recommendations for additional equipment.
Ensuring compliance with documentation, and billing guidelines and requirements of third-party payors.
Assisting team, when needed by providing direct patient care.
Supervises Therapists and support staff to ensure optimal delivery of patient care by:
Recruiting, interviewing, hiring, orienting, training, assigning work to, evaluating performance and, when necessary, recommending the discipline or discharge of subordinate team members.
Assisting the staff in the development and implementation of protocols for specialized clinical programs and patient populations, while ensuring that the care provided is of the highest quality.
Interpreting, enforcing and supporting Hospital policies, procedures, protocols.
Completing annual reviews of all associates within designated departments.
Ensures the up-to-date education and growth and development of assigned associates by:
Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff.
Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration.
Ensures the up-to-date education and growth and development of assigned associates by:
Supervising the clinical education programs and activities for students assigned to areas as carried out by the professional staff.
Facilitating regular scheduling of in-services; encouraging staff attendance at clinics, conferences, seminars and in-service programs to stay abreast of recent developments in the field of clinical practice and administration.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
Communicating formally through discipline, team and program meetings; and informally on a continual basis to ensure that staff is well informed, held accountable for the completion of daily operational, and is afforded ready access to have questions and concerns addressed.
Completing other job-related assignments and special projects as directed.
Leadership Competencies
Drives Results - Consistently achieving results, even under tough circumstances.
Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's, master's, or doctorate degree required for area of clinical practice; an additional credential in business is preferred. Requires license or certification for practice in Indiana. Three to five years of experience in clinical practice, with relevant supervisory/management experience preferred.
Knowledge & Skills
Requires well rounded knowledge of the areas of responsibility, and/or a clinical knowledge base to expand knowledge to areas which report to this role.
Demonstrates management and administrative skills necessary to effectively train, supervise and, if necessary, discipline subordinate team members.
Demonstrates the analytical, organization and clinical skills necessary for the evaluation of patients, development of effective treatment plans and new programs, evaluation of patient's progress and development of alternatives as necessary.
Demonstrates the interpersonal skills needed to communicate in a tactful, sincere, and effective manner with patients, families, healthcare professionals and various Hospital and health system staff.
Demonstrates the ability to communicate effectively, both verbally and in writing.
Family Medicine Computer Support Coordinator
Beacon Health System job in Granger, IN
The Information Systems Support Specialist provides technical, data, and systems support for the Family Medicine Residency Program and Family Medicine Center. This role ensures the reliability of computer and handheld technologies, maintains critical residency software platforms, supports end users with training and troubleshooting, and contributes to program operations through data management, reporting, and digital content development.
Key Responsibilities
Manage, implement, and maintain computer and handheld hardware/software for faculty, residents, and clinical staff.
Support the Residency Management System, ERAS, evaluation databases, and other program-related information systems.
Troubleshoot hardware, software, EMR, and network issues; coordinate with Information Systems as needed.
Train users on technology platforms, software applications, and system workflows.
Maintain and update program databases, schedules, and reporting tools; generate reports, charts, and analytics.
Produce digital content, including program brochures, presentations, newsletters, and website updates.
Assist with audiovisual equipment and technology support for conferences, meetings, and candidate interview sessions.
Provide technology support to the Family Medicine Center, including forms, templates, and data-driven tools.
Qualifications
Associate's degree in Computer Science or related technical training required.
2-3 years of experience in computer operations, technical support, or information systems.
Strong working knowledge of PC and handheld technologies, software applications, basic networking, and data security principles.
Experience with user support, system troubleshooting, and database management.
Excellent communication, problem-solving, and organizational skills.
Why Join Us?
You will play a key role in supporting a dynamic academic and clinical environment, directly enabling the training and development of future physicians. This position offers a mix of technology management, user support, and operational impact within a mission-driven healthcare organization.
Assoc/Labor Relations Partner
Beacon Health System job in South Bend, IN
The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements. Additionally, this position will support the Three Rivers/South Bend Market.
Key Responsibilities:
* Associate Relations:
* Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation.
* Conduct thorough, impartial investigations and prepare detailed documentation and recommendations.
* Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution.
* Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams.
* Labor Relations:
* Lead or support the negotiation of collective bargaining agreements (CBAs), ensuring alignment with organizational goals.
* Serve as a liaison with union representatives to maintain positive labor-management relationships.
* Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies.
* Provide guidance to leaders on contract interpretation and labor-related matters.
* Policy & Compliance:
* Ensure consistent application of HR policies and procedures across all employee and labor relations matters.
* Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions.
* Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA.
* Training & Development:
* Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals.
* Promote awareness and understanding of policies, procedures, and best practices across the organization.
* Organizational & Operational Support
* Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns.
* Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE.
Job Qualifications:
* Education & Experience:
* Bachelor's degree in Human Resources, Industrial Relations, Business, or a related field preferred.
* Advanced HR certifications (PHR, SPHR, SHRM-CP) preferred.
* Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience.
* Demonstrated experience conducting workplace investigations and managing complex associate relations issues.
* Experience with union negotiations and grievance handling required.
* Experience in a COE environment or within a complex, regulated industry is a plus.
* Skills & Abilities:
* Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes.
* Proven ability to conduct sensitive investigations with discretion, fairness, and professionalism.
* Exceptional interpersonal, communication, and conflict resolution skills.
* Ability to build trust and credibility with associates, leaders, and union representatives.
* Proficiency in Microsoft Office and HRIS systems.
Sr. Data Scientist
Remote or Atlanta, GA job
Job DescriptionSr. Data Scientist (100% remote) ARC Group is currently seeking a Sr. Data Scientist to join a global leader in shipping and enterprise logistics services. The Data Scientist will be an integral part in helping the organization by working with numerous departments to develop solutions for customers, make sure products are as needed, and that quality and performance of products are met.
This is NOT a junior position nor a developer role, it is a need for a Data Scientist that will look at arrays of capture points and customer data, model and analyze date to create better solutions and solve problems.
This requires you to have permanent work authorization and not need sponsoring now or in the future. (No C2C, no brokering).
Data Scientist Responsibilities:
Align with SMEs to outline analytic requirements and devising the analytics that meet the requirements
Develop data models top optimize and improve work of e-commerce functions
Understand the flow of data in the domestic product portfolio and define new solutions to capture the right data to help measure performance
Recognize emerging machine learning and pattern recognition algorithms and work with the team to integrate state-of-the-art algorithms into various solutions including product performance
Become a SME for all domestic product portfolio data sources and help define interfaces across various data points to consolidate to produce required analytics
Gain industry knowledge to understand and lead analyses of customer injection, market trends and competitive landscape
Data Scientist Requirements:
Bachelor's (master's is a plus) or higher from an accredited college or university in a quantitative discipline (e.g., statistics, mathematics, operations research, engineering, data science or computer science).
Must have data modeling, predictive analytics and/or machine learning experience
5 years of related work experience in two or more of the following: designing/implementing machine learning, data mining, advanced analytical algorithms, advanced statistical analysis, artificial intelligence, or software engineering with data analysis software
MUST HAVE experience in Azure and Azure Data Lake Storage / ADLS
Hands-on work with Azure tools: Power BI, Azure Synapse and Azure Data Explorer, SQL. You should know how to build a report off Azure and link it to Power BI
This is not a developer position, but you must possess strong SQL coding skills
Experience in data mining and understanding of machine-learning and operations research is an advantage
Analytical mind and business acumen with a problem-solving aptitude and the communication skills to utilize these skills
Nice to have:
Experience in data mining and understanding of machine-learning and operations research is an advantage
Proficiency in Excel, PowerPoint, MS Access is a plus
Knowledge of using machine learning workflow/toolkits i.e., Kubeflow and analytics engine i.e. Spark
Any familiarity with other data analytics tools, data frameworks (e.g., Hadoop) is an asset
Knowledge of Python will be a plus
Would you like to know more about our new opportunity? For immediate consideration, please apply online while viewing all open jobs at *******************
.
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and clients' needs and goals and serving both with integrity and a shared desire to succeed.
We are proud to be an equal-opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Senior Cloud Engineer
Remote or Jacksonville, FL job
Job DescriptionSENIOR SYSTEMS ENGINEER - REMOTE ARC Group has an immediate opportunity for a Senior Systems Engineer with strong cloud infrastructure experience (AWS, Azure)! This position is 100% remote working eastern time zone business hours. This is starting out as a contract position running through December 2025 with strong potential to extend longer or convert to FTE. This is a fantastic opportunity to join a well-respected organization offering tremendous career growth potential.
At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply.
100% REMOTE!
Reference # 19055-1
Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering).
Project Scope:
This is a production-oriented role, focusing on supporting financial tool integration (Flexera) with enterprise Cloud(s).
Requirements:
Extensive working knowledge of multiple technologies and their interfaces and integration
Competent working in one or more environments highly integrated with an operating system.
Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
Ability to manage tasks independently and take ownership of responsibilities
Ability to learn from mistakes and apply constructive feedback to improve performance
Ability to communicate technical information clearly and articulately
Ability to adapt to a rapidly changing environment
Experience analyzing business requirements and translating them into technical solutions
Experience using Agile methodology
Understanding of the integration process: Engineering, Architecture, and Financial Integrations involved (NICUS & FLEXERA) - Nice to have
Required Experience:
5-8 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology
Minimum 8 years of Cloud infrastructure exp. (Google, AWS, or Azure)
Strong communication skills
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Interested? Email your most updated resume to *****************************, or apply online and explore other opportunities at******************* ARC Group is aForbes-ranked top 20 recruiting and executive search firm, connecting top technical talent with clients nationwide. We pride ourselves on understanding both candidates and clients goals and serving both with integrity and excellence. ARC Group is anequal opportunity workplace, committed to building a diverse workforce.
Position is offered with no fee to candidate.
Easy ApplySwitch Board Operator
Beacon Health System job in South Bend, IN
Reports to Manager, Ambassador & Communication Services (and Administrative Nursing Supervisor after hours). Under general supervision, performs responsibilities either at the information desks or the switchboard area. Effectively uses the Xtend Communications Medicall Intelligent Console technology and world class service to process incoming phone calls to Memorial Hospital and Beacon Health System's communications systems. Answers the Transfer Direct line and facilitates unit to unit, ER to ER, and B to C transfer process as appropriate. While at the information desks, provides effective patient information telephone coverage and assists Hospital guests (i.e., patients, visitors, etc.) by providing a variety of information. Provides call processing, dispatch and answering services for various departments. Responds to emergency systems and alarms by following established procedures. In all areas of responsibility, acts as a representative of the Hospital and Beacon Health System and strives to make a good first impression.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
* Serves as a first contact for phone calls received into the communication system and for persons who come into Hospital's main entrance by:
* Effectively using the Xtend Communications Medicall Intelligent Console Communications system to answer (and, if necessary, routing to the proper number) a high volume of phone calls to the Hospital's and Beacon Health System's main phone numbers in a timely manner using appropriate scripting and words.
* Answering and directing phone calls from within the Hospital campus. Also answering calls from the Hospital's courtesy phones.
* Assessing all types of calls using current/accurate knowledge of the organization and its services.
* Receiving, processing and dispatching calls/requests for the Security, Laundry, Engineering, Maintenance, Telecommunications, Bio-Medical and Nutritional Services Departments.
* Providing accurate information to callers, patients, visitors and staff by utilizing various resources (i.e., computer screens, flip files, etc). This may include the following information: admitting procedures, directions, visiting hours, parking information, physician practices, surgery schedules, etc.
* Ensuring that the Hospital's policy on confidentiality is strictly adhered to. Also is aware of the need to lower one's voice in certain situations.
* Staying aware of activities, meetings, etc. going on within the Hospital and Beacon Health System in order to be able to provide information and answer questions.
* Providing phone support to physicians who request assistance (i.e., paging or contacting other medical staff members, etc.).
* Providing call support for Beacon Health Systems Extension 7200 line.
* Acting as a centralized call station and by maintaining updated scheduling information for on-call team members from certain departments and agencies.
* Primary support for Hospitalists.
* Providing after-hours answering service for Memorial's Pain Clinic and Dr. Navarro's pump patients Providing on-call information for various departments and offices during evening and weekend hours.
* Utilizing the Xtend Medicall System (call handling and comprehensive messaging) to do direct paging of individuals (such as Social Workers) as required. Also operating multi-tone 3-digit and 7-digit pagers.
* Performing routine clerical duties as directed.
* Assisting with the training of new Communication Clerks as directed.
* Redirecting mail for discharged patients.
* Validating parking for clergy, Hospital volunteers, visitors and patients according to established procedures while at the information desks.
* Scheduling use of the bulletin boards located in the hospital.
Facilitates Transfer Direct calls by:
* Immediately answering incoming calls on the 7777 line.
* Following the appropriate script for the case provided by the caller.
* Utilizing critical thinking skills and active listening skills to assess and direct the calls.
* Connecting sending facility or requesting agency to helicopter dispatch.
* Maintaining up to date information regarding transfer protocol.
* Handing off information regarding recent and pending calls to the next Transfer Direct operator at change of duty.
* Auto-accepting cases on behalf of Memorial Hospital that meet the specific criteria set forth by the Medical Emergency Transport Committee.
Responds to various hospital emergency and non-emergency systems and alarms by:
* Recognizing and recording the type of emergency or non-emergency system/alarm and following the proper procedure at the switch board and information desks, in a timely manner.
* Maintaining a comprehensive understanding about emergency situations and the importance of following the proper procedure at the switchboard and information desks.
* Communicating appropriate information to the Nursing Supervisor, Engineer and/or the Security Department when necessary.
* Utilizing good judgment and maintaining one's composure in any stressful situation.
Maintains the work area and equipment in an orderly manner by:
* Reporting to the Manager regarding possible equipment replacement.
* Also entering work orders as needed in the Request tab on the Intranet home page.
* While at the Information Desk, ensuring that wheelchairs are available.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous relevant experience (i.e., customer service, telephone usage, etc.) is preferred.
Knowledge & Skills
* Requires verbal communication skills, using a clear voice, diction and enunciation, necessary to communicate in a clear and effective manner to patients, visitors, physicians and team members.
* Requires the effective phone usage skills necessary to process information accurately.
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact with patients and visitors from various backgrounds in a professional, efficient, enthusiastic, courteous, friendly, caring, sincere and tactful manner.
* Requires the ability to effectively prioritize and handle emergency situations.
* Requires basic typing or keyboarding skills. Computer data entry skills are desired.
* Demonstrates good listening skills with sensitivity to individuals who do not speak English as their first language.
* Requires the necessary reading and comprehension skills to efficiently process information and to use training materials and reference manuals to locate information.
* Also shows a willingness to learn, and the ability to grasp operational concepts.
* Requires the ability to strictly follow the Hospital's policy regarding confidentiality.
* Demonstrates a genuine interest in providing excellent internal and external customer service.
Working Conditions
* Works in a busy office and hospital lobby environment where there is regular contact with individuals from various backgrounds. Has contact with patients and family members who may be under stress.
* The ability to work varying shifts and work schedules (such as weekends and holidays) is required.
* Requires an understanding of the need to be responsive and adaptable for scheduling purposes, when necessary, due to extenuating circumstances in support of team members and department functions.
Physical Demands
* Requires the physical ability and stamina (i.e. to sit for prolonged periods of time, lift up to 15 pounds, push wheelchairs, etc) to perform the essential functions of the position.
Director, Physician Practices
Beacon Health System job in South Bend, IN
Job Title: Director of Physician Practices Reports To: Executive Director The Director of Physician Practices is responsible for the strategic and operational leadership of assigned medical group divisions and associated practice sites under the direction of an Executive Director. This role oversees site Practice Managers and ensures the delivery of high-quality, efficient patient care and business operations aligned with BMG's mission, values, and service goals.
Key Responsibilities
* Operational Leadership:
* Directs day-to-day operations of multiple physician practice sites.
* Establishes and implements goals, policies, and procedures to support quality care and efficient workflows.
* Monitors performance metrics, including financial, clinical, and patient satisfaction data.
* Financial Management:
* Supports annual budget development and expense management.
* Analyzes financial reports and recommends adjustments for improved efficiency and profitability.
* Ensures accurate coding, billing compliance, and reimbursement processes.
* Regulatory & Compliance:
* Maintains compliance with federal, state, and industry regulations, including insurance and billing standards.
* Ensures adherence to BMG and Beacon Health System policies.
* Physician & Staff Engagement:
* Collaborates with physicians to align clinical and operational goals.
* Oversees recruitment, training, development, and evaluation of practice staff.
* Promotes a culture of accountability, teamwork, and continuous improvement.
* Project & Change Management:
* Leads and supports cross-functional initiatives to improve service delivery and practice performance.
* Manages strategic projects with division-wide impact.
* Communication & Relationship Building:
* Serves as liaison between site operations and BMG Administration.
* Fosters effective relationships with internal departments (HR, IT, Finance, etc.) and external partners.
* Facilitates division meetings, quality improvement initiatives, and patient satisfaction reviews.
Leadership Competencies
* Drives Results
* Customer Focus
* Instills Trust
* Collaborates Effectively
* Communicates Clearly
DEIB Commitment
Our commitment is to deliver outstanding care, inspire health, and connect with heart by fostering diversity, equity, inclusion and a profound sense of belonging in everything we do.
Qualifications
* Education: Bachelor's degree in healthcare administration, business, or related field required.
* Experience: Minimum of 5 years in healthcare management, preferably within a physician practice setting. Experience in project management and process improvement preferred.
* Skills:
* Strong knowledge of clinical workflows, healthcare regulations, and financial operations.
* Proven leadership and organizational skills.
* Proficient in data analysis, decision-making, and team development.
Other Requirements
* Must meet all Beacon Health System compliance, licensure, and health requirements.
* Travel required across multiple practice sites.
* Ability to work flexible hours and meet operational needs.
Beacon Medical Group Mission & Values
Mission: We deliver outstanding care, inspire health, and connect with heart.
Values: Trust, Respect, Integrity, Compassion
Service Goals: Personally connect. Keep everyone informed. Be on their team.
Health And Wellness Coordinator
Beacon Health System job in Granger, IN
The on-site Wellness Coordinator & Administrative Assistant will report to the Director of Associate Population Health. Supports the Employee Health and Associate Wellness teams by assisting in the planning, development, implementation, and monitoring of company-wide total wellbeing initiatives, while also performing key administrative and clerical duties. This role helps facilitate appointments, maintain accurate records, coordinate communications, and ensure smooth daily operations for both Employee Health and the Associate Wellness program.
Employee Health & Administrative Support
Serve as the primary administrative assistant for Employee Health and the Associate Wellness team.
Schedule and confirm Employee Health and wellness appointments.
Assist with data entry, chart maintenance, and document management within Employee Health record systems.
Manage incoming calls, emails, and correspondence related to Employee Health and wellness appointments.
Support staff with clerical tasks, including filing, scanning, faxing, copying, and preparing packets or materials for clinics and screenings.
Maintain office supplies, inventory, and assist with vendor coordination for Employee Health clinics.
Provide administrative support for compliance tracking, reporting, and communication related to vaccinations, screenings, and wellbeing initiatives.
Coordinates Associate Wellness Benefit Programs by:
Working with vendors and internal parties regarding annual plan set-up, scheduling, and communication of program.
Tracking program participation and communicating non-participant information to vendors as necessary.
Working closely with the PBM to establish 340B program eligibility based on participation results.
Communicating results of the annual program with associates and assisting with the development of future wellness programs and initiatives based on these results.
Coordinating annual wellness celebration activities.
Participating as a member of the Total Wellbeing Committee.
Answering employee questions regarding wellbeing programs.
Managing and tracking monthly billings and premium payments for the Wellness program.
Assisting in drafting employee communications with respect to wellbeing programming to provide continuing education.
Implementing wellbeing-related activities (e.g., health screenings, lunch-and-learn seminars, fitness classes).
Staying current on national wellness initiatives and maintaining a network of resources to enhance participation.
Acts as a Liaison with Benefit Plan Third-Party Administrators by:
Serving as a contact for employees across all Beacon entities for benefits-related questions or concerns.
Responding in a timely manner to inquiries (phone, email, or in person) and explaining various benefits including paid time off, health/dental/life insurance, FSA, COBRA, tuition reimbursement, employee discounts, and other applicable benefits.
Developing and maintaining strong working relationships with Third-Party Administrators and other vendors.
Playing a key role in activities related to Open Enrollment, including communications and employee support.
Communicating with the Benefits and Compensation Administrator regarding adjustments to employee data maintained in PeopleSoft (e.g., benefits added or terminated).
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
Performing special projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department-specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout the fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
Education and Experience
Associate's degree required; bachelor's degree in Human Resources, Business Administration, or related field preferred. Three to five years of related administrative or HR experience, preferably within a healthcare or wellness environment. Experience supporting Employee Health, wellness, or benefit programs strongly preferred.
Knowledge & Skills
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint) and comfortable learning HR/health databases.
• Excellent organizational, customer service, and communication skills (written and verbal).
• Strong attention to detail, accuracy, and confidentiality.
• Ability to work independently, manage multiple projects, and prioritize competing tasks.
• Professional demeanor with the ability to interact effectively with employees, leadership, and vendors.
• Demonstrated flexibility, discretion, and a service-oriented mindset.
Working Conditions
Primarily office-based with occasional onsite presence at Employee Health clinics or wellness events. A fast-paced environment that requires adaptability and strong time management skills.
Physical Demands
Requires physical ability to perform administrative tasks (sitting, standing, light lifting, bending, walking to clinic areas).
Nutritional Aide
Beacon Health System job in South Bend, IN
Under general supervision of the Nutritional Supervisor and/or Department Director, performs a variety of cafeteria duties which may vary according to area assigned. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs cafeteria duties by:
* Performing cashiering duties. Counting cash boxes, accurate cash handling, and daily depositing of received cash.
* Supplying excellent customer service to staff, patients and visitors.
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* Operating and maintaining machines, stocking and restocking of all cafeteria units with specific product.
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* Serving patrons from a cafeteria counter and completing other routine serving assignments.
*
* Completing all sanitation schedules in assigned areas.
* Cleaning of all work areas daily, weekly and yearly as assigned.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Completing other job related duties and projects as assigned.
* Stocking and refilling empty shelves, bins and pans.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous customer service experience in a food service environment is preferred.
Knowledge & Skills
* Requires the verbal and written communication skills necessary to follow instructions in order to perform routine tasks and the ability to read and write legibly.
* Requires the ability to make calculations when mixing formulas per assigned area.
* Requires the interpersonal skills necessary to consistently interact with patrons and staff in a courteous manner and to maintain positive working relationships.
* Requires the motor coordination necessary to serve food, handle dishes and manipulate various cleaning supplies.
Working Conditions
* Exposure to noise and heat in food service area.
Physical Demands
* Requires the physical and stamina (i.e., ability to stoop, reach and lift equipment and supplies; remain on feet for long periods of time) to perform the essential functions of the position.
Patient Sitter (MHO)
Beacon Health System job in South Bend, IN
* Reports to the Manager/Director, Patient Care Services. STAR's are in-patient sitters who closely observe and monitor patients who require 1:1 observation under the supervision of trained nurse. Specific tasks to be performed are determined based upon patient care unit assignment.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs the duties of the Short Term Relief Sitter by:
* Staff members observing the patient are responsible for maintaining a safe environment with direct patient visualization at all times, including in the bathroom.
* Safety measures to be taken by staff when observing as 1:1 include positioning self between patient and door where the patient can be visualized at all times, never turning back to patient, never leaving the patient unattended, accompanying the patient to the bathroom.
* Staff member will communicate to the RN or physician any abnormal behavior or safety concerns.
* After educated/trained/demonstrating competency, associate may perform patient ambulation, vital signs, bathing, oral care, turning/repositioning, feeding, toileting, and obtaining/documentation of accurate intake/output.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Assisting with other department activities.
* Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent. Current enrollment in an accredited nursing program or any healthcare program and previous patient care experience preferred.
Knowledge & Skills
* Demonstrates ability to understand, read, legibly print or write, correctly spell medical and non-medical terms and understand and follow verbal and written instructions.
* Demonstrates communication and interpersonal skills necessary to interact effectively with patients, visitors and co-workers and to maintain positive working relationships.
* Requires the ability to perform basic patient care activities like assisting with patient repositioning, recording patient's food and liquid intake, reporting patient status changes to clinical team, etc.
* Requires proficiency in basic computer skills to complete the work assigned accurately and in a reasonable amount of time.
* Requires the ability to work independently, take initiative and be self-motivated.
Working Conditions
* Works in a patient care environment requiring physical exertion, frequent change in job demands, certain undesirable patient care activities and exposure to bio-hazards.
* Operates patient related equipment.
Physical Demands
* Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs, lift at least 50 pounds, to position/lift patients of various sizes and weights, manual dexterity and visual acuity necessary to care for patients, etc.) to perform the essential functions of the position.
Personal Fitness Trainer (BHF)
Beacon Health System job in Elkhart, IN
Reports to the Fitness Promotions Manager. Under the guidance of the Senior Fitness Specialist, is responsible for providing personal fitness training sessions. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Works with clients to develop an exercise/strength training program by:
* Working in a one-on-one relationship with clients to define the specific areas they are seeking to improve and/or develop for improved physical stamina/strength.
* Answering clients questions and inquiries about the specifics of the program to achieve the greatest physical benefit.
* Demonstrating correct exercise form and technique while working with and monitoring clients.
* Instructing clients on proper implementation, physical mechanics, execution and progression in the program.
Performs follow-up to personal training services by:
* Completing all required documentation.
* Completing all charges as required.
Maintains knowledge, skills and competence in areas of responsibility by:
* Attending in-services and department meetings; also participating in continuing education and attending conferences as approved.
* Maintaining professional affiliations as appropriate.
* Reading current professional literature and journals.
Contributes to the overall effectiveness and efficiency of the H&LC by:
* Performing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities are normally acquired through the successful completion of a personal training certificate through kinesiotherapy or its equivalent that is accredited by the NCAA, ISO 1702 or a similar approved accrediting body. Completion of a Bachelor's Degree in Exercise Science or health-related field is preferred. Within one year of employment, certification through the Aerobics and Fitness Association of America as a Group Exercise Instructor is required. A minimum of one year of related technical job experience is preferred. Associates must meet minimum production standards for personal training and programming as determined annually by the Fitness Manager.
Knowledge & Skills
* Requires the technical knowledge of exercise programming, selection and progression to achieve maximum results.
* Requires the technical expertise to demonstrate a variety of correct exercise forms and techniques in accordance with nationally-approved standards.
* Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with a diverse group of clients, members and visitors in a professional, courteous, friendly and sincere manner.
* Demonstrates knowledge of and a commitment to Beacon Health Systems mission and values; and the organizations goal of providing exceptional client experiences by following the Performance Essentials.
Working Conditions
* Works in an athletic club environment with frequent interruptions, the potential of increased noise levels and some discomfort due to cool or warm temperatures.
* Requires the ability to work flexible hours.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Systems Engineer (Nessus)
Remote or Jacksonville, FL job
SYSTEMS ENGINEER (NESSUS) - REMOTE ARC Group has an immediate opportunity for a Systems Engineer with strong experience working with vulnerability scanning tools! This position is 100% remote working eastern time zone business hours. This is starting out as a contract position running through January 2025 with strong potential to extend longer or convert to FTE. This is a fantastic opportunity to join a well-respected organization offering tremendous career growth potential.
At ARC Group, we are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We believe that diverse perspectives lead to better innovation and problem-solving. As an organization, we embrace diversity in all its forms and encourage individuals from underrepresented groups to apply.
100% REMOTE!
Candidates must currently have PERMANENT US work authorization. Sorry, but we are not considering any candidates from outside companies for this position (no C2C, 3rd party / brokering).
Job Description:
IT Systems Engineers are responsible for monitoring, installation, configuration, administration, troubleshooting and maintenance of technology solutions. IT Systems Engineers provide technical support, troubleshoot problem and perform scripting/programming to ensure stable and efficient operation of technology solutions.
Essential functions:
Performs installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of assigned technology
Manages system/application environment and ongoing operations
Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards
Researches, designs, implements and tests technology solutions
Proactively monitors and reports performance and utilization of assigned technologies
Troubleshoots software and/or hardware issues/failures
Resolves alerts and performs remediation activities
Manages problem or escalated tickets and tasks and out of cycle requests from systems/software owners
Collects and presents data for reporting and planning
Assists with developing tactical strategies, processes and procedures related to systems/application administration
Determines migration and upgrade impacts and diagnose/resolve complex technology/application errors
Collaborates with IT and business area partners on work groups and initiatives
Determines best course of action for meeting business needs
May provide input into infrastructure architecture designs
Writes programming/scripting
May participate in Disaster Recovery planning and exercises
Ensures execution and alignment to architectural standards and blueprints.
May contribute input to infrastructure architecture
Performs on-call activities as needed for the environment and technologies
Requirements:
Extensive working knowledge of multiple technologies and their interfaces and integration
Competent working in one or more environments highly integrated with an operating system.
Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
Worked with Vulnerability tools but doing compliance with DISA STIGS or CIS Benchmark (Some examples of vulnerability tools are Eeye Retina, Tenable.SC, Tenable.io, Rapid 7, ACAS)
Scripting experience with REGEX or Python
Excel
CISCO/Networking Experience or Unix/Linux Experience
Required Experience:
3-5 years of related work experience or equivalent combination of transferable experience demonstrating proficiency and experience in design, implementation, monitoring and troubleshooting technology
Musts:
- Vulnerability tools (ex: Eeye Retina, Tenable.SC, Tenable.io, Rapid 7, ACAS)
- Know compliance standards (STIGS or cis benchmarks)
- Python/REGEX
Required Education:
Related Bachelor's degree in an IT related field or relevant work experience
Security+ or Other Applicable Certs.
Would you like to know more about our new opportunity? For immediate consideration, please apply online and view all our open positions at *******************
ARC Group is a Forbes-ranked a top 20 recruiting and executive search firm working with clients nationwide to recruit the highest quality technical resources. We have achieved this by understanding both our candidate's and client's needs and goals and serving both with integrity and a shared desire to succeed.
At ARC Group, we are committed to providing equal employment opportunities and fostering an inclusive work environment. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or any other protected status. If you require accommodations during the recruitment process, please let us know.
Position is offered with no fee to candidate.
Student Intern
Beacon Health System job in Elkhart, IN
Student that is part of a school to work program or intern where school credit is applied. Position will report to manager of assigned unit and responsibilities will vary based on unit/department. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Responsibilities of Student:
* Must be an active participant in an establish School-to-Work program or in an internship role where school credit is applied.
* Committed to and participate in the learning environment by observing and asking questions.
* Duties may vary based on unit/department assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
The knowledge, skills and abilities as indicated below are normally acquired while working through a school or school to work program.
Knowledge & Skills
* Must be willing to participate in a learning environment.
* Must be willing to maintain confidentiality.
* Develops and maintains positive working relationships and is always respectful.
* Keeps others well informed.
* Practices active listening.
* Demonstrates integrity.
* Utilizes time and resources in a prudent manner.
* Projects professional image through enthusiasm towards work, behavior, and appearance.
* Demonstrates Beacon values verbally and through actions.
* Demonstrates self-awareness and sensitivity to the perceptions of others.
* Listens carefully to input and concerns and takes appropriate action.
Working Conditions:
* Works in a hospital/healthcare environment.
Physical Demands:
* Requires the physical ability and stamina to perform the essential functions of the position.
Grants and Research Specialist
Beacon Health System job in Elkhart, IN
Reports to the Manager of Grants and Partnerships and provides strategic support to the Director of Community Impact. This role assists with the coordination of grant-funded projects, research initiatives, and data-driven strategies that align with Beacon Health System priorities. The Grants and Research Specialist supports both pre-award and post-award phases of grants, including proposal development, stakeholder engagement, compliance, and reporting. They contribute to research activities such as literature reviews, data synthesis, and the integration of evidence-informed practices into program design and evaluation. The role also includes analyzing qualitative and quantitative clinical, financial, operational, and administrative data to support performance measures, strategic planning, and continuous improvement as needed. This position is essential in ensuring that grant and research projects are not only well-managed but also grounded in research and informed by data, supporting Beacon's commitment to measurable outcomes and community impact.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Leads and coordinates assigned and/or identified projects and programs to achieve strategic alignment with divisional and overall, Beacon goals to grow volume, value and revenue through development of business plans and opportunities by:
* Identifying, conceiving and driving project and resource priorities that align with corporate goals and strategies and grant opportunities. Developing and executing plans to improve existing performance and meet funder expectations.
* Executing project scope, goals and deliverables that support business goals in collaboration with executive leadership and stakeholders.
* Reviewing projects and grant opportunities to ensure compliance with federal regulations, departmental guidelines, or funding requirements.
* Performing research to collect, analyze and present substantive information for departmental projects, grant proposals, and program evaluation and outcomes.
* Developing, evaluating and implementing policies or procedures to ensure implementation and completion of projects.
* Acting as a liaison between departments, sites and/or agencies to facilitate workflow.
* Leading and executing multiple projects simultaneously.
* Prospectively identify and escalate potential issues, barriers/risks or obstacles and either achieve resolution or plans of contingencies.
* Promoting leadership through collaboration, cooperation and communication across functions and partners. Resolving conflicts by demonstrating leadership and appropriate decision-making competencies.
* Demonstrating project control internally through measurement, assessment, planning and reporting of key outcome measures (metrics).
* Forecasting project and grant activity and tracking finances with regards to the annual budget.
* Plans, manages, and administers grant-funded and strategic initiatives, data analysis, and operational activities in alignment with organizational goals and objectives by: Supporting data strategy and analysis for grant-funded projects, analyzing data from Beacon's electronic health record for health equity, providing health-related data as appropriately requested to external organizations, provide data for grant applications, and Consolidating data from public and private data sources to inform needs of the department.
* Collaborating with the Grant Manager and Director of Community Impact to ensure timely, accurate, and strategic data support for grant applications, reporting, and evaluation.
* Consolidating and interpreting data from public and private sources to inform grant priorities, program design, and departmental decision-making.
* Support and optimize grant management processes across the full lifecycle, including pre-award activities (research, funding identification, proposal development, stakeholder coordination, and data strategy) and post-award activities (award setup, compliance, reporting, and closeout). Utilize platforms such as Smartsheet to standardize workflows, monitor deliverables, and ensure transparency across internal and external teams.
* Facilitate continuous process improvement for grant-funded initiatives, applying strategic planning tools to enhance efficiency, collaboration, and sustainability.
Providing appropriate systemic controls for assuring cost effective, quality outcomes/results with the BCI division by:
* Supervising university students and interns as part of community-based learning projects.
* Compiling, analyzing and interpreting quantitative and qualitative information to evaluate program goals and grant-funded projects.
* Contributing to the development and implementation of administrative policies, procedures, and quality plans that support the full grant lifecycle.
* Supporting strategic planning for grant-funded initiatives by helping teams align program goals, timelines, and evaluation metrics with funding expectations, sustainability strategies, and organizational impact. This includes assisting with logic models, work plans, and performance frameworks that guide implementation and long-term success.
* Supporting clinical research processes that align with Beacon Health System's strategies, ensuring integration with grant-funded initiatives where applicable.
* Utilizing REDCap and other data platforms to support accurate data collection, tracking, and reporting for grants and research.
* Reviewing issues and facilitating activities that may span organizational and departmental boundaries.
* Maintaining Beacon Health System standards for quality production.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Maintaining current knowledge of processes, procedures, current developments in clinical and patient care areas and an awareness of governmental, economic, and legal factors.
* Visiting community sites to gain an understanding of various processes and projects related to specific assignments.
* Ensuring that all projects are effective in promoting Beacon's mission, vision, and values.
* Completing other job-related assignments and special projects as directed.
* Maintaining records, reports and files as required by policy, procedures and governments regulations.
* Monitoring new trends and development within the industry.
* Completing other job-related assignments and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout the fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patients and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education/Qualifications:
* The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's or master's Degree in a related field from an accredited college or university, or education and experience appropriate to project design. Requires 3 to 5 years of experience in grant management, program coordination, or public health administration, with demonstrated ability to support the grant lifecycle. Experience in strategic planning, stakeholder engagement, and data-informed decision-making is preferred.
* Preferred candidates will have proficiency in Smartsheet, REDCap, and Microsoft Office Suite.
Knowledge & Skills:
* Presents a professional image and demonstrates excellent interpersonal skills necessary to develop and maintain effective working relationships with internal and external contacts.
* Demonstrates strong communication skills, both verbal and written, to articulate ideas clearly and concisely, as well as make effective recommendations and presentations.
* Demonstrates creative ability and imagination to conceptualize, plan, develop, and design project materials and communications.
* Requires ability to work independently on multiple tasks simultaneously and meet deadlines in a fast-paced environment.
Working Conditions:
* Works in a hybrid environment, with responsibilities carried out both remotely and in an office setting.
Physical Demands:
* Requires the physical ability and stamina to perform the essential functions of the position.
Certified Child Life Specialist
Beacon Health System job in South Bend, IN
The Child Life Specialist is a certified healthcare professional who provides comprehensive psychosocial and developmental support to pediatric patients and their families throughout hospitalization, outpatient procedures, and surgical experiences. This role fosters a child- and family-centered environment by maintaining therapeutic, educational, and developmentally appropriate care spaces. Candidate must have completed a minimum of 500 clinical internship hours in a Child Life program.
As a core member of the interdisciplinary healthcare team, the specialist uses knowledge of child development to help reduce stress, anxiety, and trauma through play, education, and emotional support. When applicable, this position also serves as a Facility Dog Handler, incorporating animal-assisted interventions to enhance care experiences for patients, families, and staff.
Beacon Health System Mission, Values & Service Goals
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Key Responsibilities
Pediatric Psychosocial Support
* Assess developmental, emotional, and psychosocial needs of pediatric patients and families.
* Develop and document individualized care plans, including goals and interventions.
* Facilitate therapeutic play, procedural preparation, coping strategies, and normalization activities tailored to each child's developmental stage.
* Provide emotional and physical presence during stressful or invasive procedures.
Family Support & Education
* Partner with caregivers to understand and support children's responses to hospitalization and treatment.
* Educate families on coping strategies, child development, and therapeutic techniques.
* Facilitate communication between families and healthcare providers.
* Support siblings and other family members in adjusting to the healthcare environment.
Team Collaboration
* Participate in interdisciplinary rounds and care planning.
* Share expertise in child development and psychosocial care with clinical staff.
* Mentor volunteers and staff to support developmentally appropriate care practices.
Program & Environment Management
* Maintain a clean, safe, and age-appropriate therapeutic play environment.
* Plan and coordinate special events, celebrations, and visitor programs.
* Manage inventory and upkeep of toys, supplies, and educational materials.
* Assist in child- and family-centered policy development and facility design input.
Innovation & Best Practices
* Continuously assess and integrate evidence-based practices and new therapeutic approaches.
* Contribute to program evaluation and innovation efforts to improve service delivery.
* Explore creative, inclusive approaches to enhance patient engagement and satisfaction.
Additional Responsibilities
* Attend department meetings and complete required trainings and continuing education.
* Maintain required certifications and annual competencies.
* Respond to emergent staffing needs, including shift changes, overtime, or coverage.
* Support special projects and other duties as assigned.
Qualifications
Education & Certification
* Bachelor's or Master's degree in Child Development, Early Childhood Education, Health Education, or a related field.
* Completion of a minimum of 500 clinical internship hours in a Child Life program.
* Certified Child Life Specialist (CCLS), or eligible and certified within six months of hire.
The Beacon Way
All team members are expected to support and embody Beacon Health System's six-point operating philosophy:
* Leverage innovation everywhere
* Cultivate human talent
* Embrace performance improvement
* Build greatness through accountability
* Use information to improve and advance
* Communicate clearly and continuously
Knowledge, Skills, and Abilities
* Strong knowledge of child development, family dynamics, and therapeutic interventions in healthcare.
* Ability to independently plan, organize, and evaluate child life services.
* Excellent interpersonal, verbal, and written communication skills.
* Demonstrated emotional intelligence, empathy, and the ability to build rapport with diverse populations.
* Proficient in medical documentation and department-specific technology systems.
Working Conditions & Physical Demands
* Frequent interaction in patient care areas, including inpatient and outpatient settings.
* Requires flexibility in scheduling, including evenings, weekends, or holidays as needed.
* Must be able to lift, kneel, crouch, and move play or therapy materials.
Clinical Educator (BMG)
Beacon Health System job in South Bend, IN
Reports to the Director/Manager in the BMG Administration Department. Is responsible for the clinical training of the clinical staff to include RN/LPN/CMA/RMA/CCMA/CCA and any other clinical position within BMG. Conducts train the trainer classes, training lead clinical staff to ensure staff are trained to provide quality care. Is responsible for assessing, planning, coordinating, instructing and evaluating staff needs and implementing a training plan. Serves as a resource to staff.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Provides clinical training of RN/LPN/CMA/RMA/CCMA/CCA and any other clinical positions in BMG by conducting training and providing group individual instruction by:
* Facilitating needs analysis for staff to ensure that educational needs are identified and are the focal point for program development and enhancements; also ensuring that desired outcomes are met.
* Planning, designing and coordinating training, education programs and/or instructional materials to meet the customer's needs.
* Designing, preparing, evaluating and updating lesson plans, lectures, tests, materials, programs and courses to meet regulatory agency requirements and changing needs.
* Providing clinical training of RN/LPN/CMA/RMA/CCMA/CCA and any other position in BMG by conducting training and providing group and individual instruction.
* Conducting train the trainer class, training the lead clinical staff who would go back to their sites and skills validate new employees to ensure that the staff is providing quality care.
* Preparing necessary administrative/support materials (such as program schedules, attendance rosters, evaluations and summaries, etc.).
* Monitoring the staff's progress/performance and providing instruction and counseling as necessary; also making appropriate recommendations to the department Manager/Director.
* Serving as an educational resource for various departments, committees, Beacon Health System, Physician groups and referral organizations.
* Obtaining and maintaining certifications necessary to perform as CPR Trainer, TB Certified, EKG Trainer, and Tester for personal protective equipment (i.e., face masks for infection control, etc. or other certifications required by the organization.
* Oversight as administrator/expert for training, (i.e., Department of Transportation Regulated Medical Waste Administrator), Netlearning and Mosby Administrator and EKG's etc.
Maintains professional knowledge, skills and competence in areas of responsibility by:
* Maintaining certification as a CPR Instructor.
* Maintaining certification as TB Instructor/Validator.
* Maintaining professional affiliations as appropriate.
* Reading current professional literature and journals.
Contributes to the overall effectiveness and efficiency of the department by:
* Assisting in the development of policies and procedures.
* Participating in community activities as requested.
* Completing other job-related assignments and special projects as directed.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The level of knowledge, skills and abilities listed below are normally acquired through the successful completion of a bachelor's degree in a nursing program and current license to practice in Indiana is required. Three years of previous nursing experience; certification is preferred; and a minimum two years of experience in a staff educator and trainer role is required.
Knowledge & Skills
* Demonstrates comprehensive knowledge of current training and techniques, programs, tools and equipment.
* Demonstrates comprehensive knowledge of and competency in performing procedures, assessments, treatments and techniques.
* Demonstrates analytical skills necessary to conduct training needs analysis, design programs, etc.
* Demonstrates ability to teach staff with a variety of educational backgrounds.
* Demonstrates leadership skills necessary to coordinate activities and motivate all levels of staff.
* Demonstrates initiative and high interest in teaching others.
* Demonstrates well-developed interpersonal skills necessary to interface effectively with all levels of staff and to conduct group and individual instruction.
* Demonstrates well-developed communication skills, both verbal and written, necessary to communicate in an articulate and effective manner in front of groups.
* Relates to and provides effective feedback to the learner in a manner that is patient, constructive and enhances self-esteem.
Working Conditions
* Works in a classroom environment requiring frequent travel to various Beacon Medical Group sites.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Medical Assistant Intern Float
Beacon Health System job in South Bend, IN
Reports to the Practice Manager and works under the direction of the Clinical Supervisor and/or Office Supervisor and/or Clinic Coordinator. The Medical Assistant Intern is an 8-month paid program with a combination of classroom and patient care duties. Under general supervision and according to established policies and procedures, performs various clerical and basic clinical patient care duties. Is responsible for performing a variety of duties in a float capacity including traveling to multiple physician practices as needed/scheduled.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs routine clerical duties in accordance with established policies and procedures by:
* Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.
* Receiving telephone calls, taking and relaying messages accurately.
* Obtaining information from the patient to accurately complete the patient record for payment information, computer input, etc.
* Maintaining patient files, charts, and records.
Performs basic patient care duties as directed by the physician or nurse by:
* Effectively escorting patients through practice to assigned room.
* Perform basic clinical care: vital signs, body measurements after Intern demonstrates proficiency and is competency validated.
* Enter data into electronic medical record (or any other patient record).
* Recording medical history.
* Preparing patient for examination.
* Assisting physician and/or nurse with minor emergency or surgical procedures after Intern demonstrates proficiency and is competency validated.
* Performing routine laboratory and EKG tests as ordered and collecting specimens for the lab after Intern demonstrates proficiency and is competency validated.
* Cleaning and disinfecting exam rooms and equipment to ensure room turnover.
* Checking and maintaining supply of stock to exam rooms.
* Provide educational materials to patients, advocates and families about diagnosis, treatments and options under the direction of Provider or Clinical Staff.
* Managing patient refills and ensuring that medications are dosed correctly and patient is taking them according to provider instructions after Intern demonstrates proficiency and is competency validated.
* Preloading patient information into the EMR- including diagnostic testing, health maintenance, and past surgical history.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department.
* Participates and successfully completes educational requirements of the Clinical Care Internship program.
* Attending required meetings and participating in committees as requested.
* Enhancing professional growth and development through in-service meetings and educational programs as approved.
* Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is required.
* Must be a minimum of 17 years of age.
* The ability to speak and write Spanish is preferred.
Knowledge & Skills
* Demonstrates knowledge of and competency in performing patient care procedures, observations, treatments and techniques utilized by facility.
* Demonstrates high level of interpersonal and communication skills necessary to consistently receive and greet visitors, clients, and staff members in a professional manner.
* Demonstrates well developed communication skills to communicate effectively and clearly to a variety of internal and external contacts.
* Demonstrates knowledge of billing, office procedures and computer skills.
* Demonstrates analytical skills necessary to solve patient problems and interpret data.
* Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care.
Working Conditions
* Works in a physician office environment.
* May require lifting or positioning of patients.
* Flexible hours and work schedule required.
Physical Demands
* Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.