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Beacon Health Options jobs in Elkhart, IN - 602 jobs

  • Process Improvement Associate

    Beacon Health System 4.7company rating

    Beacon Health System job in Elkhart, IN

    PLEASE READ: This role is NOT REMOTE. Responsible for managing and facilitating process improvement initiatives that drive measurable outcomes in clinical, operational, business, and regulatory domains. The Leader acts as a strategic partner and change agent at the hospital level, leading through influence, collaboration, and data-driven decision making. This role trains and supports others in process improvement methodologies to build sustainable capability at Elkhart General Hospital while contributing to systemwide projects as directed. Education and Experience Bachelor's degree required, Industrial Engineering or similar field preferred. 1 to 3 years of experience in process improvement in a healthcare system; 1 to 3 years of operations experience preferred. Demonstrated experience using the following: value stream analysis and/or value stream mapping, problem solving methodologies (e.g. A3 thinking, PDSA, DMAIC), control charts, and an understanding of Cp/Cpk. Licensure/Certification Lean Six Sigma certification preferred. Ongoing professional development in process improvement expected (training, workshops, professional associations).
    $28k-49k yearly est. 2d ago
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  • Heating Air Conditioning Mechanic

    Beacon Health System 4.7company rating

    Beacon Health System job in Granger, IN

    This position reports to the Manager, Facilities Services. Performs a variety of duties including preventive maintenance, repair, alteration, and modification of building systems and equipment. Serves in the secondary capacity as, but not limited to, Refrigeration Technician, Pump/Motors/Compressors Technician, etc. Responds to and follows through on corrective maintenance of serious problems or conditions as reported by other Facility Staff or as instructed by a supervisory/management person. Maintain equipment and facility systems in proper working condition by: Responding to calls from Beacon-owned/leased properties, tenants, Facility Engineering staff members and management, related to heating, ventilation, and air conditioning systems. Works with electrical/mechanical engineers and management staff on the review and submittal of recommendations relating to expansion, compatibility, and installation of systems and equipment involved in new structures and upgrade projects. Operating and monitoring systems and equipment such as Building Energy Management Systems and computers, high pressure boilers, small commercial/residential units, large commercial air conditioning systems including centrifugal chillers, refrigeration, pneumatics, etc. Performs preventive maintenance, tests, and inspections of systems and equipment through the utilization of applicable measurement devices. Providing training to Facility Engineering staff, as well as other hospital team members and physicians on the proper safety and use of equipment Troubleshooting equipment, determining type and extent of malfunction of parts or components, obtaining materials and tools, making required repairs and testing for proper operation. Maintaining routine records of equipment inspections, repairs performed, requests for service, time and material expended. Performing job functions according to departmental safety and operational procedure. Will be accountable that work completed is in compliance with codes and requirements of accreditation regulations by: Ensuring that contractors completing work with CFC's are certified. Ensures that operational manuals and procedures are current and in compliance with governing agencies in areas as assigned. Conducting tours of areas under construction by others reporting any discrepancies to management. Ensuring that any sub-contractors (excluding major construction which is completed by Director of Construction Project Management), possess the proper license, bonding, etc. Support, train and perform functions of other Facility staff as needed and as directed by supervision including inspecting equipment, buildings and manually operating equipment as needed by: Troubleshooting equipment/systems, determining type and extent of malfunction of parts or components, obtaining materials and tools, making required repairs and testing for proper operation. Participating in the training and orientation of all new team members in field of expertise. Maintaining current and inclusive information in training manuals. Participating in capacity of instructor for departmental in-services. Provide guidance and support to other Facility Engineering staff as needed. Maintaining routine records of equipment inspections, repairs performed, requests for service, time and material expended. Performing job functions according to established departmental safety and operational procedures. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: Reading current literature that pertains to the position. Making site visit tours (as approved) to observe new or different technologies. Keeping work areas orderly, clean and safe and properly caring for tools, equipment and supplies. Completing other job-related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout fiscal year. Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process and compliance. Complies with established organization and department policies. Available to work overtime in addition to working additional or other shifts and schedules when required. Education and Experience The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma or equivalent. Continuous education or course work related to area of HVAC specialty preferred. Three to five years of related on-the-job experience at a large/complex, commercial/institutional building to acquire the necessary skills and knowledge of assigned equipment and facilities, knowledge of complex commercial and institutional maintenance procedures, including HVAC, basic electricity, basic plumbing, energy management control systems and pneumatic control systems and knowledge necessary to attain administrative-level access to energy management systems also preferred. Knowledge & Skills Requires current CFC certification, which may be obtained within one to two years after hire date. Requires the mechanical ability to perform repairs on a variety of hospital equipment using specific hand and power tools as related to trade and/or area of specialty. Requires the computer skills necessary to manage and make programming changes, as needed, to the energy management control system. Requires a comprehensive knowledge of shop mathematics and blueprint reading skills. Demonstrates and maintains courteous, cooperative relations when interacting with other personnel, hospital team members and the public. Demonstrates the analytical ability necessary to perform calculations, interpret data from blueprints and manuals diagnose problems with equipment, and solve problems. Working Conditions May be exposed to conditions due: to fumes, extreme temperatures, dust, noise, and hazards such as electrical shock or gases. Physical Demands Requires the physical ability and stamina (i.e., to lift up to 50 pounds, work on ladders/steps, walk, stand for prolonged periods of time, etc.) to perform the essential functions of the position.
    $50k-73k yearly est. 5d ago
  • System Director of Process Improvement

    Beacon Health System 4.7company rating

    Beacon Health System job in South Bend, IN

    The System Director of Process Improvement reports to the VP Process Improvement. Responsible for managing and coordinating continuous performance improvement efforts to achieve “One Beacon” operational excellence. Drives large-scale, cross-functional strategic initiatives to improve operational, clinical, and business outcomes. Directs the utilization of Lean/Six Sigma methodologies to address operational, business, and clinical effectiveness, reduce process variation, and sustain improvements across the enterprise. Acts as a change agent with a focus on working with operational and clinical leaders to document, track, and maintain the impact of process improvement solutions. MISSION, VALUES, and SERVICE GOALS MISSION: We deliver outstanding care, inspire health, and connect with heart. VALUES: Trust. Respect. Integrity. Compassion. SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Responsibilities Directs and coordinates continuous improvement efforts to achieve Beacon's operational, business, and clinical excellence strategy by: Partnering with key stakeholders to identify, select, and prioritize opportunities for reducing inefficiencies, streamlining processes, and building standardization. Manages the scope of projects to assure connection with clinical strategies and speed of change. Evaluating existing processes and tools across the entire enterprise to identify areas for innovation or improvement. Promoting the use of data and metrics for identifying improvement opportunities and problem-solving activities. Collaborating with cross-functional teams to implement Lean/Six Sigma-driven process improvement initiatives to enhance key outcomes. Supporting leadership throughout the enterprise in promoting Lean/Six Sigma philosophy through training, coaching, and utilization of industry best practices. Build systems of accountability to sustain results from improvement initiatives. Directs the utilization of Lean/Six Sigma methodologies to address organizational effectiveness, reduce process variation and sustain improvements across the enterprise. Analyzes data to identify root causes and develop action plans to enhance prioritized outcomes by: Ensuring improvement methodologies and approaches are appropriately applied and that effective metrics are being utilized. Identifies clearly defined metrics that are critical to the success of each key initiative. Facilitating advanced problem-solving and analysis of specific improvement opportunities leading to the implementation of effective, sustainable solutions. Prioritizing standardization and sustainment of process improvement results across multiple clinical, operational and business units. Developing tools and strategies for training, education, and knowledge transfer to embed performance improvement throughout the enterprise. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the organization by: Acting as a resource to other leaders and associates to address day-to-day issues relating to safety, quality, and operational outcomes, value maximization, waste reduction, and associate/physician engagement. Participating in Beacon committees as designated. Completing other job-related assignments and special projects as directed. Use of existing and future technologies to align and standardize key process improvement initiatives throughout the enterprise. Pursuing innovative approaches to organizational process improvement, including AI, automation of dashboard reporting, and other future technologies. Leadership Competencies Drives Results - Consistently achieving results, even under tough circumstances. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: Attends and participates in department meetings and is accountable for all information shared. Completes mandatory education, annual competencies and department-specific education within established timeframes. Completes annual employee health requirements within established timeframes. Maintains license/certification, registration in good standing throughout the fiscal year. Maintains license/certification in good standing throughout the fiscal year. Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. Adheres to regulatory agency requirements, survey process, and compliance. Complies with established organization and department policies. Available to work overtime when required. Education and Experience The knowledge, skills and abilities as indicated below are normally acquire through the successful completion of a bachelor's degree in a healthcare or process improvement related field. Master's degree preferred. Black Belt and LEAN certification strongly recommended. A minimum of 7-10 years of job-related experience leading large-scale, cross-functional performance improvement initiatives with the utilization of Lean/Six Sigma philosophies, tools and techniques. Knowledge & Skills Proven track record of successfully delivering and sustaining performance-related results through the application of process improvement methodologies and effective change management. Ability to synthesize, simplify, and standardize complex concepts/processes and connect solutions across the clinical enterprise. Expert competencies in the Lean/Six Sigma tools with demonstrated proficiencies. Strong analytical, quantitative and problem-solving skills with proven ability to establish and monitor project metrics. Experience in training and coaching cross-functional leaders in A3, Rapid Improvement Events in large, complex healthcare organizations. Flexible, resilient and able to achieve results in a team-oriented environment. High levels of proven collaboration is required. Strong facilitator with excellent organizational and interpersonal skills. Demonstrates well-developed communication skills (both verbal and written). Emotional intelligence to navigate across multiple stakeholder groups to maximize collaboration and cross-functional team success. Requires the ability to prioritize and to handle a multitude of assignments at one time. Working Conditions Works in an office environment. This is not a remote position. May be required to travel to off-site locations. Physical Demands Requires the physical ability and stamina to perform the essential duties of the position.
    $111k-151k yearly est. 2d ago
  • Physician Recruiter

    Beacon Health System 4.7company rating

    Beacon Health System job in Kalamazoo, MI

    The ideal candidate will have experience recruiting for Advanced Practice Clinicians (APCs) and mid-level providers. This role involves full-cycle recruitment, including: Posting positions and sourcing candidates Screening and interviewing Scheduling and attending interviews Managing candidate communication throughout the process Extending offers and facilitating contract signing Position Details Specialties Supported: Primary Care, Specialty Care, and other provider roles Requisition Load: Up to 25 open positions at one time Support Resources: Access to Practice Links, Indeed, LinkedIn, and other job boards; collaboration with search firms and locum agencies Travel Expectations: Occasional travel for conferences and networking events
    $48k-64k yearly est. 5d ago
  • Amer Heart Assoc Instr (BHS)

    Beacon Health System 4.7company rating

    Beacon Health System job in Granger, IN

    Job Title: American Heart Assoc Instr (BHS) Department: Emergency Medical Services (EMS) Reports to: EMS Coordinator Our Mission: We deliver outstanding care, inspire health, and connect with heart. Our Values: Trust. Respect. Integrity. Compassion. Our Service Goals: * Personally connect with students, patients, and team members * Keep everyone informed with clear, timely communication * Be on their team by fostering a positive and collaborative learning environment Position Overview: As an American Heart Assoc Instr (BHS) at Beacon Health System, you will play a vital role in educating healthcare professionals and community members in life-saving techniques, including Basic Life Support (BCLS) and Advanced Cardiovascular Life Support (ACLS). Reporting to the EMS Coordinator, you'll lead American Heart Association (AHA) certified courses following AHA and Elkhart General Community Training Center guidelines. This role combines your clinical knowledge, passion for teaching, and professionalism to help prepare others to respond confidently and effectively in critical situations. Key Responsibilities: Instruction & Facilitation: * Present BCLS and/or ACLS training courses in accordance with AHA standards and training center procedures * Use adult learning principles and evidence-based teaching strategies to engage learners of all backgrounds * Accurately demonstrate and guide participants through all AHA-required skills and scenarios * Diagnose and correct errors in student skill performance, offering remediation and feedback when necessary Course & Equipment Management: * Utilize and manage audiovisual equipment and instructional materials effectively * Maintain all training equipment, including proper cleaning, decontamination, and storage after each session * Ensure a professional, organized, and safe training environment Professionalism & Representation: * Conduct all classes in a manner that reflects Beacon's mission and values * Serve as a knowledgeable, approachable, and supportive resource to all class participants * Collaborate with EMS leadership and fellow instructors to continually improve course delivery Additional Duties: * Attend department meetings and stay current with mandatory education, annual competencies, and updates to AHA protocols * Complete other job-related duties and special projects as assigned Organizational Responsibilities: * Maintain all required certifications, including AHA Instructor certification in BCLS/ACLS * Adhere to Beacon's policies and procedures, infection prevention practices, and safety standards * Participate in annual employee health requirements and compliance training * Be available for irregular hours or additional shifts as needed to support training schedules The Beacon Way - Our Operating System: * Leverage Innovation Everywhere * Cultivate Human Talent * Embrace Performance Improvement * Build Greatness Through Accountability * Use Information to Improve and Advance * Communicate Clearly and Continuously Qualifications: Education & Experience: * High School Diploma or equivalent required * AHA Instructor certification in BCLS and/or ACLS required * Healthcare or patient care experience preferred Skills & Abilities: * Strong presentation and facilitation skills with a clear, confident teaching style * Ability to manage classes independently and adjust instruction based on learner needs * Excellent organizational and communication skills * Ability to remain calm under pressure and provide guidance in high-stakes training scenarios Working Conditions & Physical Requirements: * Must be physically able to demonstrate CPR techniques and perform associated training maneuvers * Moderate physical demands; possible exposure to bloodborne pathogens during training simulations * Must be able to work variable hours based on course schedules and community needs Why Join Beacon? At Beacon Health System, we are committed to building a healthier community-through care, compassion, and education. As an American Heart Assoc Instr (BHS), you'll empower others with the skills they need to save lives, while working in a culture that values your experience and supports your professional growth. If you're passionate about education and emergency care, we invite you to be part of something meaningful at Beacon.
    $426k-761k yearly est. 60d+ ago
  • Power Plant Operator, Full-time Days

    Beacon Health System 4.7company rating

    Beacon Health System job in Kalamazoo, MI

    Beacon Health System is hiring a full-time day shift Power Plant Operator for our Facilities Department in Kalamazoo, MI. Be a Beacon. Make a Difference. At Beacon Health System, every role contributes to a healthier, stronger community. Whether you're supporting care behind the scenes or leading essential services, your work helps advance our mission: to deliver outstanding care, inspire health, and connect with heart. * Medical, Dental, & Vision Insurance through Cigna * Life Insurance * 403(b) Matching Retirement Fund * Competitive Paid Time Off (PTO) * Shift Differentials * Employee Assistance Program (EAP) * Tuition and Certification Reimbursement * Clinical Ladder Program * Local and National Discounts * Beacon Academy Educational Courses * Gym Membership Discount About Beacon Kalamazoo Beacon Kalamazoo provides 24/7 emergency care and a Level II Trauma Center. We deliver care for serious life-threatening injuries/illnesses, and your everyday health needs, including labor and delivery. We offer specialty care for heart/vascular disease, lung and sleep disorders, mental health conditions, and women's health. We offer a wide range of outpatient services, including diagnostic imaging, lab tests, respiratory therapy and rehabilitation therapy services. What You'll Do As a Power Plant Operator, you will be responsible for maintaining and operating the gas or oil fired boilers and related auxiliary equipment in the Medical Center. You will repair and maintain all Medical Center property and equipment through scheduled and non-scheduled maintenance procedures. The Power Plant Operator maintains a continuous flow of steam to the Medical Center. Power Plant Operator Job Responsibilities * Records all pertinent and required data in order to provide an accurate history of preventive maintenance, equipment problems, and their solutions. Reports all malfunctions or unusual situations to the work leader or management. * Answers telephone calls and responds to emergency situations. * When assigned, assists other maintenance personnel in performing their work. * Performs assigned preventative maintenance on a scheduled basis. Locates and eliminates malfunctions in non-routine situations. In doing so, ensures that affected departments are prepared for and minimally inconvenienced by work performed. * Makes rounds of buildings and equipment on a scheduled basis. Cleans and maintains water softening equipment and de-alkalizers. Tests boiler water, makeup water, cooling towers and treat accordingly. * Assists with the training and/or orientation of new Power Plant Operators. * The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. What You Bring As a Power Plant Operator, you will bring the knowledge of physics, mechanical drawing, and blueprint reading as well as the analytical skills necessary to operate boiler and the repair of specialized systems such as water treatment systems and related equipment. Responsible for understanding the usage of Building Automation System for control of Air Handlers and Associated Equipment. You have knowledge and understanding of the Pneumatic Tube System to assist maintenance mechanics with troubleshooting system problems. You're capable of performing chiller start-up and shut-down as needed to maintain appropriate building temperatures. Required Qualifications * Certified Third Class Engineer * High School Diploma or Equivalent (GED) required * Two (2) years of boiler related work experience is required. The Beacon Way At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives. We call this commitment The Beacon Way-a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.
    $49k-64k yearly est. 60d+ ago
  • Switch Board Operator (MHO)

    Beacon Health System 4.7company rating

    Beacon Health System job in South Bend, IN

    Reports to Manager, Ambassador & Communication Services (and Administrative Nursing Supervisor after hours). Under general supervision, performs responsibilities either at the information desks or the switchboard area. Effectively uses the Xtend Communications Medicall Intelligent Console technology and world class service to process incoming phone calls to Memorial Hospital and Beacon Health System's communications systems. Answers the Transfer Direct line and facilitates unit to unit, ER to ER, and B to C transfer process as appropriate. While at the information desks, provides effective patient information telephone coverage and assists Hospital guests (i.e., patients, visitors, etc.) by providing a variety of information. Provides call processing, dispatch and answering services for various departments. Responds to emergency systems and alarms by following established procedures. In all areas of responsibility, acts as a representative of the Hospital and Beacon Health System and strives to make a good first impression. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Serves as a first contact for phone calls received into the communication system and for persons who come into Hospital's main entrance by: * Effectively using the Xtend Communications Medicall Intelligent Console Communications system to answer (and, if necessary, routing to the proper number) a high volume of phone calls to the Hospital's and Beacon Health System's main phone numbers in a timely manner using appropriate scripting and words. * Answering and directing phone calls from within the Hospital campus. Also answering calls from the Hospital's courtesy phones. * Assessing all types of calls using current/accurate knowledge of the organization and its services. * Receiving, processing and dispatching calls/requests for the Security, Laundry, Engineering, Maintenance, Telecommunications, Bio-Medical and Nutritional Services Departments. * Providing accurate information to callers, patients, visitors and staff by utilizing various resources (i.e., computer screens, flip files, etc). This may include the following information: admitting procedures, directions, visiting hours, parking information, physician practices, surgery schedules, etc. * Ensuring that the Hospital's policy on confidentiality is strictly adhered to. Also is aware of the need to lower one's voice in certain situations. * Staying aware of activities, meetings, etc. going on within the Hospital and Beacon Health System in order to be able to provide information and answer questions. * Providing phone support to physicians who request assistance (i.e., paging or contacting other medical staff members, etc.). * Providing call support for Beacon Health Systems Extension 7200 line. * Acting as a centralized call station and by maintaining updated scheduling information for on-call team members from certain departments and agencies. * Primary support for Hospitalists. * Providing after-hours answering service for Memorial's Pain Clinic and Dr. Navarro's pump patients Providing on-call information for various departments and offices during evening and weekend hours. * Utilizing the Xtend Medicall System (call handling and comprehensive messaging) to do direct paging of individuals (such as Social Workers) as required. Also operating multi-tone 3-digit and 7-digit pagers. * Performing routine clerical duties as directed. * Assisting with the training of new Communication Clerks as directed. * Redirecting mail for discharged patients. * Validating parking for clergy, Hospital volunteers, visitors and patients according to established procedures while at the information desks. * Scheduling use of the bulletin boards located in the hospital. Facilitates Transfer Direct calls by: * Immediately answering incoming calls on the 7777 line. * Following the appropriate script for the case provided by the caller. * Utilizing critical thinking skills and active listening skills to assess and direct the calls. * Connecting sending facility or requesting agency to helicopter dispatch. * Maintaining up to date information regarding transfer protocol. * Handing off information regarding recent and pending calls to the next Transfer Direct operator at change of duty. * Auto-accepting cases on behalf of Memorial Hospital that meet the specific criteria set forth by the Medical Emergency Transport Committee. Responds to various hospital emergency and non-emergency systems and alarms by: * Recognizing and recording the type of emergency or non-emergency system/alarm and following the proper procedure at the switch board and information desks, in a timely manner. * Maintaining a comprehensive understanding about emergency situations and the importance of following the proper procedure at the switchboard and information desks. * Communicating appropriate information to the Nursing Supervisor, Engineer and/or the Security Department when necessary. * Utilizing good judgment and maintaining one's composure in any stressful situation. Maintains the work area and equipment in an orderly manner by: * Reporting to the Manager regarding possible equipment replacement. * Also entering work orders as needed in the Request tab on the Intranet home page. * While at the Information Desk, ensuring that wheelchairs are available. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous relevant experience (i.e., customer service, telephone usage, etc.) is preferred. Knowledge & Skills * Requires verbal communication skills, using a clear voice, diction and enunciation, necessary to communicate in a clear and effective manner to patients, visitors, physicians and team members. * Requires the effective phone usage skills necessary to process information accurately. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact with patients and visitors from various backgrounds in a professional, efficient, enthusiastic, courteous, friendly, caring, sincere and tactful manner. * Requires the ability to effectively prioritize and handle emergency situations. * Requires basic typing or keyboarding skills. Computer data entry skills are desired. * Demonstrates good listening skills with sensitivity to individuals who do not speak English as their first language. * Requires the necessary reading and comprehension skills to efficiently process information and to use training materials and reference manuals to locate information. * Also shows a willingness to learn, and the ability to grasp operational concepts. * Requires the ability to strictly follow the Hospital's policy regarding confidentiality. * Demonstrates a genuine interest in providing excellent internal and external customer service. Working Conditions * Works in a busy office and hospital lobby environment where there is regular contact with individuals from various backgrounds. Has contact with patients and family members who may be under stress. * The ability to work varying shifts and work schedules (such as weekends and holidays) is required. * Requires an understanding of the need to be responsive and adaptable for scheduling purposes, when necessary, due to extenuating circumstances in support of team members and department functions. Physical Demands * Requires the physical ability and stamina (i.e. to sit for prolonged periods of time, lift up to 15 pounds, push wheelchairs, etc) to perform the essential functions of the position.
    $26k-36k yearly est. 13d ago
  • Personal Fitness Trainer (BHF)

    Beacon Health System 4.7company rating

    Beacon Health System job in Elkhart, IN

    Reports to the Fitness Promotions Manager. Under the guidance of the Senior Fitness Specialist, is responsible for providing personal fitness training sessions. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Works with clients to develop an exercise/strength training program by: * Working in a one-on-one relationship with clients to define the specific areas they are seeking to improve and/or develop for improved physical stamina/strength. * Answering clients questions and inquiries about the specifics of the program to achieve the greatest physical benefit. * Demonstrating correct exercise form and technique while working with and monitoring clients. * Instructing clients on proper implementation, physical mechanics, execution and progression in the program. Performs follow-up to personal training services by: * Completing all required documentation. * Completing all charges as required. Maintains knowledge, skills and competence in areas of responsibility by: * Attending in-services and department meetings; also participating in continuing education and attending conferences as approved. * Maintaining professional affiliations as appropriate. * Reading current professional literature and journals. Contributes to the overall effectiveness and efficiency of the H&LC by: * Performing other job-related duties and projects as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department-specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities are normally acquired through the successful completion of a personal training certificate through kinesiotherapy or its equivalent that is accredited by the NCAA, ISO 1702 or a similar approved accrediting body. Completion of a Bachelor's Degree in Exercise Science or health-related field is preferred. Within one year of employment, certification through the Aerobics and Fitness Association of America as a Group Exercise Instructor is required. A minimum of one year of related technical job experience is preferred. Associates must meet minimum production standards for personal training and programming as determined annually by the Fitness Manager. Knowledge & Skills * Requires the technical knowledge of exercise programming, selection and progression to achieve maximum results. * Requires the technical expertise to demonstrate a variety of correct exercise forms and techniques in accordance with nationally-approved standards. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with a diverse group of clients, members and visitors in a professional, courteous, friendly and sincere manner. * Demonstrates knowledge of and a commitment to Beacon Health Systems mission and values; and the organizations goal of providing exceptional client experiences by following the Performance Essentials. Working Conditions * Works in an athletic club environment with frequent interruptions, the potential of increased noise levels and some discomfort due to cool or warm temperatures. * Requires the ability to work flexible hours. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.
    $26k-37k yearly est. 5d ago
  • Groundskeeper KAL

    Beacon Health System 4.7company rating

    Beacon Health System job in Kalamazoo, MI

    Responsible for maintaining the Medical Center grounds, assists trades, General Maintenance Mechanics, and Senior Maintenance Mechanics on work requests, preventative maintenance functions, and projects when assigned by the Section Leader or Management. Must demonstrate the ability to operate powered machinery within the probationary period. Responsibilities: Cares for the Medical Center Grounds by performing all necessary maintenance of lawn, trees, shrubs, and paved areas. In doing so, mows, rakes, prunes, and sweeps as needed. Performs minor maintenance on yard equipment. Assures oil is checked in equipment daily. Removes snow or other impediments from all walkways, parking lots, driveways, entrances and exits either manually or with power equipment. Keeps walkways, and entrances free of debris. Works inside facility in helper capacity when assigned by Section Leader or Management. When assigned, helps repair and maintain Medical Center and equipment through scheduled non-scheduled maintenance and preventative maintenance processes Calculate the amount of materials necessary to complete a job. In doing so, requisitions the amount of supplies required. Train new personnel. In doing so, instructs new staff on department policies and operations. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Drivers License Required: Y Preferred: N, LIC Certification Required: Y Preferred: N, High School Diploma or Equivalent (GED) required. Experience required in landscape design, which can be obtained in two (2) to three (3) years of work experience. Knowledge of English language in order to understand and transmit information orally or in writing is required. EDUCATION HS or Equivalent Required: N Preferred: N
    $29k-35k yearly est. 33d ago
  • Certified Child Life Specialist

    Beacon Health System 4.7company rating

    Beacon Health System job in South Bend, IN

    The Child Life Specialist is a certified healthcare professional who provides comprehensive psychosocial and developmental support to pediatric patients and their families throughout hospitalization, outpatient procedures, and surgical experiences. This role fosters a child- and family-centered environment by maintaining therapeutic, educational, and developmentally appropriate care spaces. Candidate must have completed a minimum of 500 clinical internship hours in a Child Life program. As a core member of the interdisciplinary healthcare team, the specialist uses knowledge of child development to help reduce stress, anxiety, and trauma through play, education, and emotional support. When applicable, this position also serves as a Facility Dog Handler, incorporating animal-assisted interventions to enhance care experiences for patients, families, and staff. Beacon Health System Mission, Values & Service Goals * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Key Responsibilities Pediatric Psychosocial Support * Assess developmental, emotional, and psychosocial needs of pediatric patients and families. * Develop and document individualized care plans, including goals and interventions. * Facilitate therapeutic play, procedural preparation, coping strategies, and normalization activities tailored to each child's developmental stage. * Provide emotional and physical presence during stressful or invasive procedures. Family Support & Education * Partner with caregivers to understand and support children's responses to hospitalization and treatment. * Educate families on coping strategies, child development, and therapeutic techniques. * Facilitate communication between families and healthcare providers. * Support siblings and other family members in adjusting to the healthcare environment. Team Collaboration * Participate in interdisciplinary rounds and care planning. * Share expertise in child development and psychosocial care with clinical staff. * Mentor volunteers and staff to support developmentally appropriate care practices. Program & Environment Management * Maintain a clean, safe, and age-appropriate therapeutic play environment. * Plan and coordinate special events, celebrations, and visitor programs. * Manage inventory and upkeep of toys, supplies, and educational materials. * Assist in child- and family-centered policy development and facility design input. Innovation & Best Practices * Continuously assess and integrate evidence-based practices and new therapeutic approaches. * Contribute to program evaluation and innovation efforts to improve service delivery. * Explore creative, inclusive approaches to enhance patient engagement and satisfaction. Additional Responsibilities * Attend department meetings and complete required trainings and continuing education. * Maintain required certifications and annual competencies. * Respond to emergent staffing needs, including shift changes, overtime, or coverage. * Support special projects and other duties as assigned. Qualifications Education & Certification * Bachelor's or Master's degree in Child Development, Early Childhood Education, Health Education, or a related field. * Completion of a minimum of 500 clinical internship hours in a Child Life program. * Certified Child Life Specialist (CCLS), or eligible and certified within six months of hire. The Beacon Way All team members are expected to support and embody Beacon Health System's six-point operating philosophy: * Leverage innovation everywhere * Cultivate human talent * Embrace performance improvement * Build greatness through accountability * Use information to improve and advance * Communicate clearly and continuously Knowledge, Skills, and Abilities * Strong knowledge of child development, family dynamics, and therapeutic interventions in healthcare. * Ability to independently plan, organize, and evaluate child life services. * Excellent interpersonal, verbal, and written communication skills. * Demonstrated emotional intelligence, empathy, and the ability to build rapport with diverse populations. * Proficient in medical documentation and department-specific technology systems. Working Conditions & Physical Demands * Frequent interaction in patient care areas, including inpatient and outpatient settings. * Requires flexibility in scheduling, including evenings, weekends, or holidays as needed. * Must be able to lift, kneel, crouch, and move play or therapy materials. #BHTherapy25
    $38k-57k yearly est. 60d+ ago
  • Nutritional Aide

    Beacon Health System 4.7company rating

    Beacon Health System job in South Bend, IN

    Under general supervision of the Nutritional Supervisor and/or Department Director, performs a variety of cafeteria duties which may vary according to area assigned. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs cafeteria duties by: * Performing cashiering duties. Counting cash boxes, accurate cash handling, and daily depositing of received cash. * Supplying excellent customer service to staff, patients and visitors. * * Operating and maintaining machines, stocking and restocking of all cafeteria units with specific product. * * Serving patrons from a cafeteria counter and completing other routine serving assignments. * * Completing all sanitation schedules in assigned areas. * Cleaning of all work areas daily, weekly and yearly as assigned. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Completing other job related duties and projects as assigned. * Stocking and refilling empty shelves, bins and pans. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous customer service experience in a food service environment is preferred. Knowledge & Skills * Requires the verbal and written communication skills necessary to follow instructions in order to perform routine tasks and the ability to read and write legibly. * Requires the ability to make calculations when mixing formulas per assigned area. * Requires the interpersonal skills necessary to consistently interact with patrons and staff in a courteous manner and to maintain positive working relationships. * Requires the motor coordination necessary to serve food, handle dishes and manipulate various cleaning supplies. Working Conditions * Exposure to noise and heat in food service area. Physical Demands * Requires the physical and stamina (i.e., ability to stoop, reach and lift equipment and supplies; remain on feet for long periods of time) to perform the essential functions of the position.
    $25k-31k yearly est. 41d ago
  • Director, Sourcing & Value Analysis

    Beacon Health System 4.7company rating

    Beacon Health System job in Granger, IN

    Reports to the Vice President of Supply Chain. The Director of Sourcing and Value Analysis holds a critical leadership role responsible for managing over $190 million in annual expenditures. This role involves overseeing the end-to-end sourcing of products and services, delivering substantial cost savings, standardizing sourcing processes, and providing strategic leadership to support the organization's initiatives. Collaboration with various cross-functional business units is essential to identify requirements, analyze supply markets, devise sourcing strategies, assess prospective suppliers, and negotiate agreements that offer exceptional value to the organization. The Director ensures systematic contract management throughout their life cycle, from initial vendor outreach to bid development, awarding, monitoring, and ongoing communication. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Strategic Sourcing and Value Analysis: * Lead the strategic sourcing team in systematically procuring goods and services for the company, ensuring alignment with price, capacity, and service commitments according to established strategies. * Develop and implement effective supplier alignment strategies, including supplier assessment and development, supplier performance reviews, and proactive monitoring of supplier negotiation dynamics. * Stay updated on GPO programs, national contract awards, and industry trends, adapting sourcing procedures for optimal efficiency. * Facilitate and oversee value-analysis processes with clinical involvement. * Prepare and present reports on the effectiveness of strategic sourcing efforts. Contract Management: * Direct the contracting team and collaborate with system teams to develop contracting strategies and negotiate agreements aligned with organizational goals. * Regularly engage with suppliers to ensure adherence to pricing, service, and quality commitments, with a focus on corrective action plans for underperforming vendors. * Work with the Vice President of Supply Chain, Risk Management, and Legal Counsel to mitigate legal and risk exposure. * Ensure proper management of all contracts within the contract management system. * Provide periodic reports on contracting effectiveness. Continuous Improvement and Stakeholder Engagement: * Develop and implement a continuous improvement plan, adapting it as needed to maintain expected results. * Identify opportunities and overcome barriers to strategies, adjusting approaches as required. * Foster positive relationships with departmental managers and directors, ensuring a comprehensive understanding of their needs to provide excellent service. * Educate and influence internal stakeholders to align with the company's procurement strategies. * Promote knowledge transfer within the team. * Lead and contribute to other projects and duties as necessary. Leadership Competencies * Drives Results - Consistently achieving results, even under tough circumstances. * Customer Focus - Building strong customer relationships and delivering customer-centric solutions. * Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. * Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. * Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience A Bachelor's degree in Business Administration, RN, or related field is required, with a Master of Business Administration highly desirable. Minimum of five to seven years of progressive experience in supply chain, purchasing, distribution, capital procurement, and inventory control, preferably in a healthcare setting. Background in project management is essential. Certification as a Certified Purchasing Manager (CPM) or a Certified Materials and Resource Professional (CMRP) or Certified Value Analysis Professional is advantageous. Knowledge & Skills * Extensive knowledge of materials, supplies, and equipment used in the healthcare industry. * Proficiency in standard operating procedures for managing material-related activities, including purchasing, budget development, inventory control, and supplier relationships. * Strong planning, organizational, analytical, decision-making, negotiation, and problem-solving skills. * Understanding of regulatory and accreditation agency requirements. * Competence in personnel management, project management, computer applications, and interpersonal and communication skills. Working Conditions * Predominantly office-based work, with occasional exposure to warehouse environments. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.
    $123k-172k yearly est. 7d ago
  • Student Intern (BHS)

    Beacon Health System 4.7company rating

    Beacon Health System job in Granger, IN

    Student that is part of a school to work program or intern where school credit is applied. Position will report to manager of assigned unit and responsibilities will vary based on unit/department. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Responsibilities of Student: * Must be an active participant in an establish School-to-Work program or in an internship role where school credit is applied. * Committed to and participate in the learning environment by observing and asking questions. * Duties may vary based on unit/department assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies, and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience The knowledge, skills and abilities as indicated below are normally acquired while working through a school or school to work program. Knowledge & Skills * Must be willing to participate in a learning environment. * Must be willing to maintain confidentiality. * Develops and maintains positive working relationships and is always respectful. * Keeps others well informed. * Practices active listening. * Demonstrates integrity. * Utilizes time and resources in a prudent manner. * Projects professional image through enthusiasm towards work, behavior, and appearance. * Demonstrates Beacon values verbally and through actions. * Demonstrates self-awareness and sensitivity to the perceptions of others. * Listens carefully to input and concerns and takes appropriate action. Working Conditions: * Works in a hospital/healthcare environment. Physical Demands: * Requires the physical ability and stamina to perform the essential functions of the position.
    $28k-37k yearly est. 60d+ ago
  • Audiologist (BMG)

    Beacon Health System 4.7company rating

    Beacon Health System job in South Bend, IN

    Job Title: Audiologist - Hospital Outpatient Clinic (Pediatrics & Adults) Employment Type: Full-time Department: Audiology/ Otolaryngology Reports To: BMG ENT and Audiology South Bend Manager Beacon Medical Group (BMG) ENT and Audiology South Bend is seeking a compassionate, skilled Audiologist to join our hospital-based outpatient clinic. This role provides comprehensive audiologic care to both pediatric and adult patients in a collaborative, multidisciplinary healthcare environment. The ideal candidate is patient-centered, clinically proficient, and passionate about improving hearing and communication outcomes across the lifespan. Who We Are BMG ENT and Audiology South Bend is a close-knit group of 3 audiologists, 4 ENT surgeons, 3 APCs and 1 SLP who support shared decision making in the best interests of the patient. We respect our audiologists; hearing testing for ENTs are scheduled and not on call. We are well supported by our in-house audiology technician. South Bend is a mid-sized city that has the best of urban, suburban, and rural living depending on preference. While everything you need can be found in South Bend, we are also conveniently placed in the Midwest with easy access to Chicago, Indianapolis, and Grand Rapids. Key Responsibilities * Perform comprehensive audiologic evaluations for pediatric and adult patients * Diagnose and manage hearing disorders * Complete limited vestibular testing via VNG (generally 1-2/month.) * Conduct hearing aid evaluations, fittings, programming, verification, and follow-up care (Phonak, Resound, Oticon primary) * Provide pediatric services including newborn hearing follow-up (ABRs), behavioral testing, and family counseling * Participate in bi-monthly to monthly sedated ABRs in the hospital surgical setting * Ideal candidate will be comfortable with cochlear implantation and bone anchored hearing device evaluations, activations, and follow up (preferred but not required) * Collaborate with physicians, speech-language pathologists, educators, and other healthcare professionals * Educate patients and families on hearing loss, treatment options, and hearing conservation * Maintain accurate and timely clinical documentation in the electronic medical record (EMR) * Participate in quality improvement initiatives and continuing education activities * Comply with all hospital policies, safety standards, and regulatory requirements Qualifications * Doctor of Audiology (Au.D.) from an accredited program * Current or eligible state licensure in audiology * Experience working with pediatric and adult populations preferred (new graduates welcome to apply) * Strong interpersonal, communication, and organizational skills * Ability to work effectively in a fast-paced outpatient clinical setting What We Offer * Competitive salary commensurate with experience * Comprehensive benefits package (medical, dental, vision, retirement) * Paid time off and holidays * Continuing education and professional development support * Collaborative, team-oriented hospital environment * Opportunity to make a meaningful impact on patients and families
    $39k-79k yearly est. 7d ago
  • Assoc/Labor Relations Partner

    Beacon Health System 4.7company rating

    Beacon Health System job in Kalamazoo, MI

    The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements. Additionally, this position will support the Kalamazoo/Allegan Market. Key Responsibilities: * Associate Relations: * Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation. * Conduct thorough, impartial investigations and prepare detailed documentation and recommendations. * Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution. * Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams. * Labor Relations: * Lead or support the negotiation of collective bargaining agreements (CBAs), ensuring alignment with organizational goals. * Serve as a liaison with union representatives to maintain positive labor-management relationships. * Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies. * Provide guidance to leaders on contract interpretation and labor-related matters. * Policy & Compliance: * Ensure consistent application of HR policies and procedures across all employee and labor relations matters. * Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions. * Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA. * Training & Development: * Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals. * Promote awareness and understanding of policies, procedures, and best practices across the organization. * Organizational & Operational Support * Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns. * Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE. Job Qualifications: * Education & Experience: * Bachelor's degree in Human Resources, Industrial Relations, Business, or a related field preferred. * Advanced HR certifications (PHR, SPHR, SHRM-CP) preferred. * Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience. * Demonstrated experience conducting workplace investigations and managing complex associate relations issues. * Experience with union negotiations and grievance handling required. * Experience in a COE environment or within a complex, regulated industry is a plus. * Skills & Abilities: * Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes. * Proven ability to conduct sensitive investigations with discretion, fairness, and professionalism. * Exceptional interpersonal, communication, and conflict resolution skills. * Ability to build trust and credibility with associates, leaders, and union representatives. * Proficiency in Microsoft Office and HRIS systems.
    $74k-101k yearly est. 60d+ ago
  • Collections Specialist

    Beacon Health System 4.7company rating

    Beacon Health System job in Granger, IN

    The Patient Billing & Collections Specialist is responsible for the analysis, resolution, and collection of complex self-pay patient accounts, requiring a strong working knowledge of healthcare billing workflows, collections regulations, and financial assistance programs. This role applies critical thinking and independent judgment to evaluate account activity, determine appropriate resolution pathways, and ensure compliance with federal, state, and payer-specific requirements. The Specialist partners closely with Billing, Coding, Financial Counseling, and external vendors to drive timely, accurate account resolution while delivering a high level of patient-centered service. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. * Analyze and resolve complex patient billing and self-pay accounts, including disputes, bankruptcy, probate, financial assistance eligibility, denials, refunds, and bad-debt placement. * Conduct proactive follow-up on outstanding patient balances using multiple communication channels to secure payment, establish payment plans, or determine alternative resolution options. * Apply critical thinking to assess account history, billing accuracy, insurance activity, and regulatory constraints to determine the most appropriate next steps. * Explain billing statements, insurance adjustments, denials, and patient payment responsibility clearly and professionally. * Evaluate Financial Assistance applications for completeness, eligibility, and compliance with organizational policy and regulatory requirements; communicate determinations in a timely manner. * Establish and manage payment plans in accordance with internal policies and vendor guidelines. * Process account adjustments, write-offs, refunds, rebilling, and corrections with a high degree of accuracy. * Collaborate with Billing, Coding, and Financial Counseling teams to ensure accounts are financially cleared and accurately resolved. * Monitor performance and outcomes of self-pay and collection vendors; identify trends, risks, or issues and escalate findings to management. * Maintain accurate, detailed, and compliant account documentation following each account review or patient interaction. * Meet or exceed established productivity, quality, and collection performance goals. * Ensure compliance with HIPAA, Fair Debt Collection practices, and all applicable healthcare billing and collection regulations. * Participate in training initiatives, audits, and continuous improvement efforts. * Perform other duties as assigned. ORGANIZATIONAL RESPONSIBILITIES * Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department-specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. * Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Qualifications * High school diploma or equivalent (Associate degree preferred). * 2+ years of experience in healthcare billing, patient collections, or self-pay account follow-up. * Demonstrated understanding of medical billing processes, insurance claim workflows, and account reconciliation. * Working knowledge of financial assistance and charity care programs, including eligibility guidelines. * Familiarity with medical terminology, CPT/ICD-10 coding concepts, and common payer denial scenarios. * Strong analytical skills with the ability to interpret account data, identify root causes, and resolve billing discrepancies. * Proficiency in Microsoft Office applications (Excel, Word, Teams). * Excellent written and verbal communication skills with the ability to manage sensitive financial conversations professionally and empathetically. * High attention to detail with strong organizational and time-management skills. * Ability to work independently, exercise sound judgment, and meet deadlines.
    $30k-37k yearly est. 5d ago
  • Exercise Physiologist (MHO)

    Beacon Health System 4.7company rating

    Beacon Health System job in South Bend, IN

    Reports to the Medical Director. The Exercise Physiologist is responsible for implementing the exercise component of the Traditional Cardiac Rehabilitation program, as well as Pulmonary Rehabilitation and Supervised Exercise Therapy (SET). This role emphasizes patient safety, effective use of exercise equipment, and proper form in a clinical fitness setting. The Exercise Physiologist supports patients through critical phases of recovery, ensuring a safe and encouraging environment. They monitor patient response to exercise interventions and collaborate closely with Registered Nurses and Respiratory Therapists as part of a multidisciplinary team. This role contributes to the development and implementation of individualized treatment plans to ensure high-quality, patient-centered care. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Standard of Care: * Organizes, supervises, and delivers the exercise portion of Traditional Cardiac, Pulmonary, and SET rehabilitation according to established clinical guidelines and protocols. * Performs body composition/BMI/anthropometric and other assessments as necessary. * Provides individualized exercise prescriptions based on ACSM guidelines for each participant. * Updates exercise prescriptions following graded exercise testing or clinical reassessment. * Documents exercise session data accurately and thoroughly. * Collaborates with the interdisciplinary team to develop and adjust treatment plans. * Responds to patient questions and supports proper equipment use and exercise form. * Promotes a high level of patient satisfaction and engagement. * Participates in bi-monthly evening staff meetings. * Instructs patients on proper execution, progression, and safety of exercises. * Assists in Pulmonary Rehab and SET programming as needed. Maintains Equipment: * Maintains knowledge of equipment function and safety. * Ensures exercise equipment is cleaned, maintained, and problems are reported promptly. * Supports regular evaluation checks and maintenance procedures. Emergency Procedures: * Acts promptly in emergency situations and participates in team response. * Reports any clinical changes in patient condition to the appropriate team member. * Attends quarterly mock code training sessions to maintain emergency response readiness. * Recognizes abnormal rhythms and symptoms and communicates findings appropriately. Exercise Education: * Provides patient education on exercise guidelines and safe practices. * Provides individualized exercise counseling, fostering rapport and encouraging long-term engagement. Program Development: * Assists in promoting the rehab program to potential participants and healthcare providers. * Engages in educational outreach and represents the program in community health initiatives. Personal Development: * Models' healthy behavior and embodies principles of cardiac and pulmonary rehabilitation. * Understands and adheres to Beacon Health policies, procedures, and mission. * Completes competency validations to ensure high-quality care delivery. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Is available for overtime and shift changes when necessary. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience: The knowledge, skills and abilities as indicated are normally acquired through the successful completion of the following: * Bachelor's degree in Exercise Science or Exercise Physiology required. * Two years of Cardiac or Pulmonary rehabilitation experience preferred. * Clinical certification within one year of employment (if not currently certified) in American College of Sports Medicine as either a Certified Clinical Exercise Physiologist (ACSM-CEP) or Certified Exercise Physiologist (ACSM-EP) and/or American Association of Cardiovascular and Pulmonary Rehabilitation as a Certified Cardiac rehabilitation Professional (AACVPR-CCRP) * Strong understanding of medical terminology, basic anatomy, and physiology. * Current certification in American Heart Association BCLS (CPR) required. * Current certification in American Heart Association Advanced Cardiac Life Support (ACLS) preferred. Will need to obtain within 90 days of employment if not currently ACLS certified. Knowledge & Skills: * Expertise in exercise prescription, programming, and progression. * Proficiency with exercise equipment setup and maintenance. * Understanding of EKG rhythms and physiological response to exercise. * Ability to demonstrate and teach proper exercise techniques and safety protocols. * Excellent interpersonal and communication skills to support a compassionate, patient-centered environment. * Proficiency in documentation and electronic records. * Confident public speaking and group education skills for leading patient education sessions. * Knowledge of adult learning principles and motivational coaching strategies. * Commitment to team-based care and emotional support during patient recovery. Working Conditions: * Works in an active clinical fitness environment with frequent patient interaction, occasional interruptions, and fluctuating noise levels. * Requires flexibility in hours and schedule. * Requires physical endurance for standing and walking throughout most of the shift. * Occasional community outreach or off-site activity participation may be required. Physical Demands: * Must possess physical ability and stamina to deliver care in an active environment. * Manual dexterity to manipulate equipment. * Adequate vision and hearing to monitor patients effectively. * Primarily standing and walking work with limited sitting. * May be required to assist in lifting or transferring patients in emergencies.
    $45k-69k yearly est. 17d ago
  • Clinical Informatics Educ(BHS)

    Beacon Health System 4.7company rating

    Beacon Health System job in Granger, IN

    Reports to the Director of Informatics. Assists clinicians in navigating and using clinical information tools required in their care. Performs assessment of individual training needs of clinicians and provides computer-based training for them. Identifies enhancements to the system to enable optimal experience for clinicians and facilitate patient care. Maintains excellent relationships with clinicians and acts in a liaison role. Provides at the elbow support for end users to address system issues, facilitate optimization requests, and perform ad hoc training. Assist in the creation of training materials for the use of Beacon systems. Utilizes process improvement techniques. Collaborates with clinical informatics specialists and analysts to meet operational needs. Performs testing of system applications as needed. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Coordinates and provides assistance and training to clinicians related to navigating and using clinical information tools required in their care by: * Utilizing in-depth knowledge of information systems and patient care practices; also providing computer-based training to clinicians. * Participating in the assessment of clinicians' needs in the area of computer-related education, training and equipment including detailed information directly from clinicians regarding their needs. * Communicating directly with the clinicians and providing them with direct feedback regarding clinical system related issues in order to ensure they receive the highest level of customer service, which will support them in their day-to-day activities. * Collecting data and channeling information related to problems or potential problems within clinical systems to the staff of various departments as appropriate. * Serving as a resource to the clinicians with regards to the use and workflows within clinical system applications in support of patient care. * Acting as a technical facilitator when there are upgrades to the clinical systems. * Identifying enhancements to clinical tools that will enable the Beacon clinical and medical staff to more easily access information and facilitate patient care. Serves as a liaison and facilitator for efforts to improve the clinicians' day-to-day utilization of clinical systems by: * Assisting with the identification of clinicians' issues and intervening as appropriate to resolve or prevent the escalation of a complaint. * Obtaining feedback, on an ongoing basis, regarding enhancements to Cerner or other applications that would facilitate patient care. * Facilitating the timely delivery of training solutions designed to meet the clinical needs. * Assisting with the development of functional and process improvements that will enable clinicians to provide the highest quality patient care. * Developing and conducting Train the Trainer programs as assigned for end-users in the use of Beacon's new or existing computer systems that affect clinical practice. Assists with building and maintaining effective relationships with clinicians by: * Responding to requests for information in a timely manner. * Working collaboratively with the Chief Medical Information Officer and other staff to foster excellent working relationships with end users. * Increasing clinician satisfaction and loyalty by creating programs and services which meet their specific needs. * Acting as a liaison with Information Systems (I.S.) on behalf of clinicians to communicate issues and solutions between groups. Assists with tailoring computer systems applications to meet unique requirements of clinical workflows by: * Assisting with the testing and conversion activities of physician workflow software modules. * Collaborating with Information systems staff, including systems analysts, clinical informatics analysts, and leadership in the development and implementation of new functionality and clinical workflows. * Collaborating with Information systems staff, including systems analysts, clinical informatics specialists, and leadership in the development and implementation of new functionality and clinical workflows. * Using appropriate tools to support requested changes following departmental established guidelines for Change Management and Change Control. * Complies with information systems policies and protocols for customer service, change management and project management. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Assisting with the development and presentation of educational programs relating to clinical information system applications for clinicians. * Participating in the research and implementation of new computer-related technology that will impact clinicians and knowledge of the application tools required to put them in place. * Acting in a troubleshooting role (for example, to help prevent problems). * Appropriately escalating issues when the nature of an end-user interaction falls out of scope of the role of a Clinical Informatics Educator. * Advocating the development of an environment where computer systems are utilized at the appropriate and optimal level. * Assisting with activities related to quality improvement. * Maintaining department records, reports and files (i.e., those related to training activities) as appropriate. * Participating on various organizational committees as appropriate. * Completing other job-related duties and special projects as directed. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of an Associate's degree. Bachelor's degree preferred. Minimum of two to three years of relevant experience in a clinical or educational environment (to include significant experience with hospital/physician practice information systems and/or in individual/group instruction) is recommended. Broad exposure to physician specialty areas is desirable. Preference will be given to graduates of a secondary educational program or those with experience in education, training in the software programs regularly used by Beacon Health System. Knowledge & Skills * Demonstrates well-developed knowledge of all Beacon clinical facility's departmental operations and how they interact with each other in a computerized environment. * Demonstrates a strong knowledge of adult learning principles and educational fundamentals to ensure end user success in system utilization. * Demonstrates advanced knowledge of Cerner. * Requires the analytical, problem solving, and organization skills necessary to identify problems and facilitate the delivery of solutions in a timely manner. Requires the ability to effectively design, schedule, and deliver training programs. Also requires the ability to work independently. * Requires a strong customer service focus and an in-depth understanding of clinical workflows. * Requires proficient computer skills and the ability to utilize various software programs (i.e., Microsoft Office, Word, Excel, Access, etc.) and an understanding of the system capabilities and limitations. * Demonstrates the leadership skills necessary to elicit cooperation and support, as well as the ability to work effectively with users who have various levels of computer skills. * Demonstrates the interpersonal and communication skills (both verbal and written) necessary to communicate effectively with staff and physicians to establish and maintain effective working relationships. Also requires the ability to pro-actively approach others regarding their level of understanding and educational needs. * Demonstrates the ability to assess training needs and requires the various skills necessary (i.e., negotiating, persuading, counseling, etc.) to provide effective training. Also demonstrates knowledge of adult education techniques and an interest in teaching others. Working Conditions * Works in a patient care and office environment requiring the ability to prioritize workload in order to meet deadlines. * May be exposed to bio-hazards. * Work schedule may vary to meet the training needs of the various areas served. * May experience some mental/visual fatigue due to continued use of computer equipment. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.
    $47k-67k yearly est. 60d+ ago
  • Surgical Technologist - First Assist

    Beacon Health System 4.7company rating

    Beacon Health System job in Kalamazoo, MI

    Ensure the quality of and appropriateness of care for all age groups in the specific patient population to include neonates, infants, children, adolescents and geriatrics. Demonstrate an ability to assist surgeons as directed in surgical procedures for all patients. Provide guidance and supervision to other surgical technicians meeting quality and cost effective outcomes. * Follow the aseptic technique standard within the surgical setting and corrects any breaks in technique. * Arranges operating room equipment and supplies following surgeons preference card and procedure requirements. * Follows policy and procedure standards for sponge, needle and instrument counts. * The surgeon shall convey the exact position that will give the best exposure for the surgical procedure. The surgical assistant will carry out this order. Consideration will be given to the patient s comfort and safety. * Assist surgeons as directed in surgical procedures for all patients. * Provide guidance and supervision to other surgical technicians meeting quality and cost effective outcomes. * Handle, prepare and administration of medication while under the supervision of a physician. * Immediate postoperative evaluation of the most common postoperative complications or conditions (ex: peripheral pulses, bruits, etc). * The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Additional Information Licensure / Certification / Registration: * BLS Provider credentialed from the American Heart Association (AHA) obtained within 1 Month (30 days) of hire date or job transfer date. Education: * Graduation from an accredited Surgical Technologist program is required. * Graduation from accredited First Assistant program within 18 months of start date. * Proficient as first and/or second scrub for minimum for four (4) years. Consideration given for years of experience. Additional Preferences: Must have Surgical Tech experience and attended First Assistant experience, willing to train in specialty areas for motivated candidates.
    $52k-74k yearly est. 60d+ ago
  • Power Plant Op Relief II KAL

    Beacon Health System 4.7company rating

    Beacon Health System job in Kalamazoo, MI

    Responsible for maintaining and operating the gas or oil fired boilers and related auxiliary equipment in the Medical Center. Repairs and maintains all Medical Center property and equipment through scheduled and non-scheduled maintenance procedures. Maintains a continuous flow of steam to the Medical Center. Must have knowledge of physics, mechanical drawing and blueprint reading as well as the analytical skills necessary to operate boiler and the repait of specialized systems such as water treatment systems and related equipment. Responsibilities: Records all pertinent and required data in order to provide an accurate history of preventive maintenance, equipment problems, and their solutions. Reports all malfunctions or unusual situations to the work leader or management. Answers telephone calls and responds to emergency situations. When assigned, assists other maintenance personnel in performing their work. Performs assigned preventative maintenance on a scheduled basis. Locates and eliminates malfunctions in non-routine situations. In doing so, ensures that affected departments are prepared for and minimally inconvenienced by work performed. Make rounds of buildings and equipment on a scheduled basis. Cleans and maintains water softening equipment and de-alkalizers. Tests boiler water, makeup water, cooling towers and treat accordingly. Assist with the training and/or orientation of new Power Plant Operators. Responsible to be knowledgeable in usage of Building Automation System for control of Air Handlers and Associated Equipment. Responsible to have knowledge and understanding of the Pneumatic Tube System to assist maintenance mechanics with troubleshooting system problems. Capable of performing chiller start-up and shut-down as needed to maintain appropriate building temperatures The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Licensure / Certification / Registration: Required Credential(s): Fourth Class Engineer Certification should be obtained within 12 months of hire date or job transfer date. Preferred Credential(s): Certified Third Class Engineer. Education: High School Diploma or Equivalent (GED) required.
    $49k-64k yearly est. 60d+ ago

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