Med Recept/ Scheduler
Surgery scheduler job at Beacon Health Options
$1,000.00 Sign on bonus Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. In addition, completes all processes related to the scheduling of surgical procedures including pre-operative testing, office visits and post-operative care. Ensures that world class service is provided at all times.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs various reception and clerical duties in accordance with established policies and procedures by:
* Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments.
* Answering the telephone and taking and relaying messages to clinical staff accurately.
* Scheduling patients with physician providers and maintaining appointments with physician(s) rotation.
* Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system.
* Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed.
* Maintaining patient records, entering charges and posting services performed by the provider.
* Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval.
* Scheduling medical testing, procedures, ancillary services and surgeries for patients.
* Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate.
* Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person.
* Paging physician when necessary and sending information regarding call status and imaging assignments daily.
* When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly, and monitors are sent to patients.
* Performing clerical duties including faxing, copying, typing notes and memos.
* Ordering office supplies and maintaining adequate inventory of supplies.
* Opening and sorting mail daily.
Performs basic patient care duties by:
* Assisting the physician if necessary.
* Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Participating in committees as requested.
* Enhancing professional growth and development through in-service meetings and educational programs as approved.
* Completing other job-related duties and projects as assigned.
Performs surgery and procedure scheduling duties according to established policies and procedures following provider instructions by:
* Preparing surgery schedules and ensuring that corrections, if necessary, are handled in a timely, efficient manner.
* Interpreting physician orders and scheduling procedures accordingly.
* Scheduling all surgery related appointments and testing.
* Providing instructions related to pre-operative, post-operative needs, appointments, medication adjustments and completing the associated documentation.
* Following multiple surgeon protocols for pending surgery cases.
* Tracking all clearances and testing results for provider approval prior to surgery date.
* Tracking all related imaging studies, importing imaging to PACS and pushing images to other facilities as needed for intra-operative viewing.
* Ensuring that all equipment (including special equipment) supplies and implant requests are handled according to departmental policies and procedures.
* Contacting vendors to cover surgical cases and updating them as changes occur
* Completing the surgical order process
* Organizing records for surgery and preparing surgery packet.
* Remaining knowledgeable and compliant with insurance carrier guidelines.
* Ensuring pre-certification guidelines have been met for diagnostic testing and surgical procedures.
* Ensuring medical necessity is documented by complying with scheduling criteria for all insurance carriers.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous related experience in a healthcare/clinical environment, admitting department, physician office practice or scheduling office is preferred. Knowledge of medical terminology and coding is preferred. The ability to speak and write Spanish is desired.
Knowledge & Skills
* Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image.
* Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
* Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
* Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians.
* Requires analytical skills necessary to solve patient problems and interpret data.
* Requires an understanding of registration and pre-registration processes and the clinical requirements of various medical procedures.
* Requires a basic knowledge of medical terminology, CPT and ICD codes, which includes being able to identify LMRP procedures and check for medical necessity.
Working Conditions
* Works in a medical office environment.
* Flexible work hours.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Surgery Scheduler/Biller SBS
Surgery scheduler job at Beacon Health Options
Completes all processes related to the scheduling of surgical procedures including pre-operative testing, office visits and post-operative care. Greets patients, answers calls and performs other office tasks as needed. Ensures that world class service is provided at all times.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs surgery and procedure scheduling duties according to established policies and procedures following provider instructions by:
* Preparing surgery schedules and ensuring that corrections, if necessary, are handled in a timely, efficient manner.
* Interpreting physician orders and scheduling procedures accordingly.
* Scheduling all surgery related appointments.
* Following multiple surgeon protocols for pending surgery cases.
* Ensuring that all equipment (including special equipment) supplies and implant requests are handled according to departmental policies and procedures.
* Completing the surgical order process.
* Organizing records for surgery and preparing surgery packet.
* Remaining knowledgeable and compliant with insurance carrier guidelines.
* Ensuring pre-certification guidelines have been met for surgical procedures.
* Ensuring medical necessity is documented by complying with scheduling criteria for all insurance carriers.
* Answers all incoming calls and transfer accordingly.
* Filing of all medical charts.
* Takes cash deposits to the bank as needed.
* Keep track of no shows or same day cancels and enters into log book.
* Signs for all deliveries.
* Calls for FedEx express to pick up any items.
* Calls for toner/repairs for multi-function device.
* Checks patients in and collect any payments due to facility.
* Receives all orders for surgical cases/marries up any orders with the H&P for chart prep.
* Enters the surgical cases on the Vision software.
* Runs Clariti software for insurance benefits, estimates patient portion, sends text of amount due and then follow-up with a phone call for any patient questions.
* Phone calls to insurance companies is the Clariti system could not pull the benefits
* Prints dictation/Op notes from Medtek for physicians and fax to the office from the prior day.
* Keeps track of vendors Flu, Covid and TB requirements.
* Verifies schedule the day before with offices for accuracy.
* Prepares charts for the next day surgical cases.
* Prepares billing packet for billers and scans to the shared folder for the billing company and puts charts back together and places them in the physician section for signature.
Contributes to the overall effectiveness and efficiency of the office by:
* Receiving and greeting all patients, families and staff members in a professional manner and providing all reasonable assistance.
* Receiving telephone calls, taking and relaying messages accurately.
* Providing assistance with phone calls, patient messages.
* Obtaining pathology results from fax and directly and forwarding them the results to the necessary providers.
* Acting as a mentor to other team members and willingly providing ongoing guidance and assistance.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Building and maintaining effective working relationships with Offices, departments, facilities and vendors.
* Interacting in a positive, pro-active and cooperative manner with other team members, patients and Physicians (and their office staff) when providing information, seeking assistance or clarification and resolving problems.
* Assisting the department to meet or exceed its quality assurance goals.
* Acting as a representative of South Bend Specialty Surgery Center and striving to make a good first impression.
* Communicating with the Director and Charge Nurse regarding any concerns or problems in a timely manner.
* Maintaining records, reports and files as required by departmental policies and procedures.
* Participating on committees as requested.
* Maintains and presents a positive customer service image at all times.
* Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous experience in a healthcare/clinical environment, admitting department, physician office practice or scheduling office is preferred. Familiarity with health record coding and various insurance plans is preferred. Knowledge of medical terminology is required, or a course must be successfully completed during the first year of employment.
Knowledge & Skills
* Requires an understanding of registration and pre-registration processes and the clinical requirements of various medical procedures.
* Requires a basic knowledge of medical terminology, CPT and ICD codes, which includes being able to identify LMRP procedures and check for medical necessity.
* Demonstrates proficient computer skills. Also requires basic office and keyboarding skills and the use of multiple databases.
* Requires the verbal communication skills necessary to communicate in a clear and effective manner when answering patients' questions and communicating with other departments.
* Demonstrates the interpersonal skills necessary to interact effectively with patients from various backgrounds in a professional, enthusiastic, courteous, friendly, caring and sincere manner. Also demonstrates the ability to gain the support of and maintain effective working relationships with other departments, physicians and their office staff.
* Requires good telephone and listening skills. Sensitivity to individuals who do not speak English as their first language is expected.
* Requires the ability to strictly follow all policies regarding HIPAA guidelines.
* Requires organizational skills, the ability to pay close attention to details and the ability to problem solve.
Working Conditions
* Works in a clinical office environment with potential exposure to physical, chemical, and biohazards.
Physical Demands
* Requires the physical ability and stamina (i.e., to walk moderate distances, climb stairs, lift up to 15 pounds, reach, bend, stoop, twist, etc.) to perform the essential functions of this position.
Schellman is a Top 50 CPA firm and a leading provider of attestation and compliance services. Our professional services focus on security and privacy audits, assessments, and certifications. Schellman has become one of the largest cybersecurity assessment firms in the United States without providing any traditional accounting services. We are an accredited multi-framework ISO Certification Body for security, privacy, business continuity, and quality; a globally licensed PCI Qualified Security Assessor and a top provider to clients serving the federal DoD space as a leading FedRAMP 3PAO and the first assessment firm authorized as a CMMC C3PAO. Our specialty and expertise remain in providing best in class Cybersecurity and IT Audits and Attestations. Our culture, approach with clients, and dedication to our values has led us to consistently be a Great Places to Work certified company and rated as a Best Firms to Work For by Accounting Today and a Glassdoor Best Places to Work. We deeply appreciate our employees, as shown by our first core value - People Come First. This is demonstrated in our culture, benefits, and how we handle business. Come see what makes Schellman special!
JOB SUMMARY
The Scheduler plays a critical role in ensuring the smooth and efficient allocation of resources across client engagements. This role is responsible for coordinating schedules, assigning staff to projects, conducting data analysis and updates related to resource management and utilization reports and metrics, and optimizing workload distribution to meet business demands.
Working closely with service delivery leaders, project managers, and the resource manager, the Scheduler will anticipate staffing conflicts, monitor deadlines, and proactively adjust assignments to align with project needs. This role is vital in maximizing resource utilization, maintaining operational efficiency, and enhancing the client experience by ensuring engagements are well-staffed and appropriately scheduled. The Scheduler reports to the Resource Manager.
Essential Functions:
Engagement Scheduling & Coordination:
Support and perform scheduling activities of audit teams for client engagements.
Coordinate staff assignments based on expertise, skill sets, experience levels, certifications, availability, and project requirements.
Monitor project timelines and adjust schedules as needed to meet deadlines.
Work with engagement managers to balance workloads and ensure optimal team utilization.
Resource Planning & Allocation:
Identify potential resource gaps and proactively adjust schedules or recommend additional staffing.
Provide visibility into resource capacity and anticipated scheduling conflicts.
Work with leadership to optimize resource allocation strategies based on historical trends and business forecast.
Client & Team Communication:
Act as the central point of contact for scheduling inquiries and adjustments.
Communicate scheduling changes effectively to audit teams, service delivery managers, and project leads.
Collaborate with team members to ensure smooth scheduling processes and minimal disruptions.
Process Optimization & Data Management:
Maintain accurate scheduling data in internal systems (e.g., CRM, project management tools, scheduling system).
Monitor and track key scheduling metrics such as utilization rates, engagement coverage, and scheduling efficiency.
Recommend and implement improvements to scheduling workflows to enhance efficiency.
Knowledge, Skills, and Abilities:
Strong organizational and project management skills to manage multiple schedules, anticipate resource needs, and adjust plans effectively.
Ability to establish trust and maintain strong working relationships with project managers, team members, and stakeholders though clear communication and collaboration.
Excellent communication skills to coordinate across teams and communicate scheduling updates clearly and efficiently.
Analytical ability to balance priorities, resolve conflicts, and adjust schedules by understanding workload distribution, assessing resource availability and anticipating scheduling conflicts.
Proficiency in scheduling and project management software and ability to learn new systems and tools.
Ability to work in a fast-paced, deadline-driven environment with shifting priorities.
High attention to detail to maintain scheduling accuracy and data integrity.
Strong problem-solving skills to proactively address resource gaps and conflicts and develop solutions to mitigate scheduling conflicts while maintaining operational efficiency.
Adaptability to unexpected client needs, staffing changes, or project delays.
Education, Work Experience, and Certifications
Bachelor's degree in Business Administration, Operations, or a related field (preferred).
1-3 years of experience in scheduling, workforce planning, or resource management within professional services or Big 4 accounting firms.
Prior experience with audit engagement scheduling or project-based resource management is highly desirable.
Experience with enterprise resource planning (ERP) and scheduling tools preferred.
Schellman is an equal opportunity employer (EOE) and strongly supports diversity in the workplace; therefore, providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. Schellman uses E-Verify in our hiring process.
At Schellman, we strive to provide a flexible and balanced environment and therefore offer the opportunity to work remotely, unless otherwise stated in the job requirements. Connecting, collaborating and continuous education are also highly valued and therefore we require some travel annually for our Internal Service Delivery roles, which can include in-person training, team meet-ups, and strategy meetings. Service Delivery team members will also be required to travel based on business and client needs.
Auto-ApplyCareIQ Scheduling Coordinator I
Dallas, TX jobs
CorVel is seeking a Medical Scheduler (Scheduling Coordinator) for our Medical Scheduling Departments. The Scheduling Coordinator is responsible for participating in the daily operations and maintenance of the Medical Scheduling Departments. Primary duties include facilitating and scheduling medical services for claimants. This position is eligible to work from home.
This is a remote position - candidates need to reside in Central or Eastern time zones.
Shift will be Mon - Fri 1:30 PM - 10:00 PM EST
A wired connection to your modem from a broadband internet network with a minimum bandwidth of at least 3 Mbps is required for this position.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Proactively monitors and manages files using proprietary web based applications.
Identifies potential problems and trends, proposes solutions and ensures no delay in care.
Provides telephonic and written customer support services.
Documents actions and correspondence between parties.
Ensures files are complete with all appropriate documentation.
Utilizes CorVel Intranet and SharePoint to remain current of all policies and procedures.
Requires regular and consistent attendance.
Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP).
Additional duties as required.
KNOWLEDGE & SKILLS:
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
Excellent written and verbal communication skills.
Ability to meet designated deadlines.
Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel.
Strong interpersonal, time management and organizational skills.
Ability to work both independently and within a team environment.
EDUCATION & EXPERIENCE:
High School diploma or equivalent required.
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $15.26 - $23.28 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
ABOUT CORVEL
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
Referral Channel Specialist
Atlanta, GA jobs
Focus Partners Wealth is seeking a Referral Channel Specialist. This Specialist partners closely with Business Development Officers (BDOs) and Advisor Teams to enhance Focus Partners Wealth's commitment to delivering an exceptional client experience. This role ensures a repeatable and scalable process that drives sustained growth and success across both the Charles Schwab and Fidelity Investments referral programs.
Focus provides team members the flexibility to work a hybrid schedule. Our hybrid model is defined as 3 days in office work required per week, while giving team members the option to work remotely 2 day per week, or as assigned by their team leader.
Primary Responsibilities
• Foster connections with Schwab and Fidelity Financial Consultants (FCs) and their clients through proactive engagement, transparent communication, and timely execution throughout the sales “Closed Won” process.
• Establish partnerships with BDOs that emphasize meticulous attention to detail, timely alignment, and thoughtful deal momentum-positioning their sales pipeline for long-term success and strong FC retention.
• Foster trust and alignment with advisors and client service team members by maintaining consistency, transparency, and timeliness during the centralized onboarding stage.
• Collect and consolidate essential client information and manage execution of initial client onboarding documents to enable a smooth and efficient handoff from BDOs to Advisor Teams.
• Ensure perpetual follow-up with key stakeholders to maintain a consistent and fluid sales process workflow from “Closed Won” to “New Client Onboard.”
• Coordinate the transition from “New Client Onboard” to the assigned Advisor Team.
• Continuously improve the new client onboarding process establishing high standards in client satisfaction and preserving FC and BDO trust in accuracy and pace.
• Utilize Salesforce for all data entry and internal workflows.
• Keep selected Advisor Teams abreast of pipeline activity.
Qualifications
• 2+ years of administrative work experience (including internships); financial services experience is a plus.
• Associate or bachelor's degree required.
• Proficiency in Microsoft Suite.
• Experience with CRM system; Salesforce preferred.
• Strong attention to detail, communication, problem-solving, and analytical skills.
• Excellent written and verbal communication skills.
• Ability to multi-task under pressure, work independently, and work in a team environment.
• Initiative-taker, energetic, and assertive.
• Versatility, flexibility, and an ability to work within constantly changing priorities with enthusiasm.
• Outside the box thinking, lean-in mentality, ability to spot red flags and derive proactive solutions, and organized task management.
The annualized base pay range for this role is expected to be $60,000 - $65,000 per year. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.
#LI-JS1
Focus is a leading partnership of fiduciary wealth management and related financial services firms. Focus provides access to best practices, greater resources, and continuity planning for its affiliated advisory firms, which serve individuals, families, employers, and institutions with comprehensive financial services. Focus firms and their clients benefit from the solutions, synergies, scale, economics, and best practices offered by Focus to achieve their business objectives. For more information about Focus, please visit *******************************
The following language is for US based roles only
For California Applicants: Information on your California privacy rights can be found here
For Indiana Applicants: It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.
For Montana Applicants: If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.
For Rhode Island Applicants: Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state's workers' compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers' Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.
Auto-ApplyRemote Notary Scheduler/Coordinator (11am-8pm PST)
Santa Ana, CA jobs
Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit **************************** We DoCome work for our First American team as a Remote Online Notary Scheduler/Coordinator. This role is remote, and the work shift will be 11am -8pm PST. The Remote Online Notary Scheduler/Coordinator provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.
HOW YOU'LL CONTRIBUTE
Performs a wide range of administrative duties to gather information and assist in the escrow process
Duties may include: Scheduling signing appointments , obtaining closing documents from escrow, communicating with customer and escrow staff via phone and email, initiating transaction creation in various applications for the signing appointment, monitoring a team inbox.
Other duties as assigned
WHAT YOU'LL BRING
Required Education, Experience, Certification/Licensure
2+ years experience in an escrow related experience
High School diploma or equivalent
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Customer service skills
Problem solving skills
Strong organizational skills
Knowledge of MS Office suite
Excellent verbal/written communication skills
Able to maintain professionalism and a positive service attitude at all times
Strong detail orientation
Knowledge of company and/or client operating systems
Pay Range: $19.81-$22.00 hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **
First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).
First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.
Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Auto-ApplyMed Recept/ Scheduler (BMG)
Surgery scheduler job at Beacon Health Options
Sign On Bonus $1,000 Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. In addition, completes all processes related to the scheduling of surgical procedures including pre-operative testing, office visits and post-operative care. Ensures that world class service is provided at all times.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs various reception and clerical duties in accordance with established policies and procedures by:
* Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments.
* Answering the telephone and taking and relaying messages to clinical staff accurately.
* Scheduling patients with physician providers and maintaining appointments with physician(s) rotation.
* Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system.
* Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed.
* Maintaining patient records, entering charges and posting services performed by the provider.
* Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval.
* Scheduling medical testing, procedures, ancillary services and surgeries for patients.
* Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate.
* Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person.
* Paging physician when necessary and sending information regarding call status and imaging assignments daily.
* When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly, and monitors are sent to patients.
* Performing clerical duties including faxing, copying, typing notes and memos.
* Ordering office supplies and maintaining adequate inventory of supplies.
* Opening and sorting mail daily.
Performs basic patient care duties by:
* Assisting the physician if necessary.
* Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Participating in committees as requested.
* Enhancing professional growth and development through in-service meetings and educational programs as approved.
* Completing other job-related duties and projects as assigned.
Performs surgery and procedure scheduling duties according to established policies and procedures following provider instructions by:
* Preparing surgery schedules and ensuring that corrections, if necessary, are handled in a timely, efficient manner.
* Interpreting physician orders and scheduling procedures accordingly.
* Scheduling all surgery related appointments and testing.
* Providing instructions related to pre-operative, post-operative needs, appointments, medication adjustments and completing the associated documentation.
* Following multiple surgeon protocols for pending surgery cases.
* Tracking all clearances and testing results for provider approval prior to surgery date.
* Tracking all related imaging studies, importing imaging to PACS and pushing images to other facilities as needed for intra-operative viewing.
* Ensuring that all equipment (including special equipment) supplies and implant requests are handled according to departmental policies and procedures.
* Contacting vendors to cover surgical cases and updating them as changes occur
* Completing the surgical order process
* Organizing records for surgery and preparing surgery packet.
* Remaining knowledgeable and compliant with insurance carrier guidelines.
* Ensuring pre-certification guidelines have been met for diagnostic testing and surgical procedures.
* Ensuring medical necessity is documented by complying with scheduling criteria for all insurance carriers.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous related experience in a healthcare/clinical environment, admitting department, physician office practice or scheduling office is preferred. Knowledge of medical terminology and coding is preferred. The ability to speak and write Spanish is desired.
Knowledge & Skills
* Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image.
* Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
* Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
* Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians.
* Requires analytical skills necessary to solve patient problems and interpret data.
* Requires an understanding of registration and pre-registration processes and the clinical requirements of various medical procedures.
* Requires a basic knowledge of medical terminology, CPT and ICD codes, which includes being able to identify LMRP procedures and check for medical necessity.
Working Conditions
* Works in a medical office environment.
* Flexible work hours.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Title Insurance Agency Clerk
Carmi, IL jobs
Job DescriptionSalary: $18.00 per hour
Thank you for your interest in joining our team. If youre looking to be part of a team that values integrity, humility, excellence, challenge, and life-long learning, youve come to the right place. At First Bank we believe in offering opportunities to help individuals build a long and lasting career, and we are currently seeking aTitle Insurance Clerk.
The Title Insurance Clerk helps Southern Illinois Title fulfill its vision by providing quality service and creating profitable trusted relationships.
Duties and Responsibilities
Answers telephone calls, answers inquiries and follows up on requests for information.
Travels to closings and county courthouses.
Processes quotes.
Researches the proper legal description of properties.
Researches and obtains records at courthouse.
Examines documentation such as mortgages, liens, judgments, easements, plat books, maps, contracts, and agreements to verify factors such as properties legal descriptions, ownership, or restrictions. Evaluates information related to legal matters in public or personal records. Researches relevant legal materials to aid decision making.
Prepares reports describing any title encumbrances encountered during searching activities, and outlining actions needed to clear titles.
Prepares and issues Title Commitments and Title Insurance Policies based on information compiled from title search.
Confers with realtors, lending institution personnel, buyers, sellers, contractors, surveyors, and courthouse personnel to exchange title-related information, resolve problems and schedule appointments.
Accurately calculates and collects for closing costs.
Prepares and reviews closing documents and settlement statement for loan or cash closings.
Obtains funding approval, verification and disbursement of funds.
Conducts insured closings with clients, realtors, and loan officers.
Maintains a streamline approach to meet deadlines.
Records all recordable documents.
Conducts 1099 reporting.
Helps scan files into System.
Protects the company and clients by following company policies and procedures.
Performs other duties as assigned.
Qualifications
Skill Requirements:
Analytical skills
Interpreting
Researching
Reporting
Problem solving
Computer usage
Verbal and written communication
Detail orientation
Critical thinking
Complaint resolution
Knowledge: Title Insurance
Work experience: 5 years of banking or title insurance
Certifications: None required
Management experience: None required
Education: High school diploma
Motivations: Desire to grow in career
Work Environment
Work Hours: Monday through Friday, 8:00-5:00 (Additional hours may be required for company meetings or training.)
Job Arrangement: Full-time, permanent
Travel Requirement: Frequent travel is required for closings and research. Additional travel may be required from time to time for client meetings, training, or other work-related duties.
Remote Work: The job role is primarily in-person. A personal or work crisis could prompt the role to become temporarily remote.
Physical Effort: May require sitting for prolonged periods. May occasionally require moving objects up to 30 pounds.
Environmental Conditions: No adverse environmental conditions expected.
Client Facing Role: Yes
The position offers a competitive salary, medical insurance coverage, 401K-retirement plan, and other benefits.
EO / M /F/ Vet / Disability.First Bank is an equal opportunity employer. It is our policy to provide opportunities to all qualified persons without regard to race, creed, color, religious belief, sex, sexual orientation, gender identification, age, national origin, ancestry, physical or mental handicap, or veteran's status. Equal access to programs, service, and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources.
This application will be given every consideration, but its receipt does not imply that the applicant will be employed. Applications will be considered for vacancies which arise during the 60-day period following submission. Applicants should complete an updated application if not contacted and/or hired during this 60-day evaluation period.
Replies to all questions will be held in strictest confidence.
In order to be considered for employment, this application must be completed in full.
APPLICANT'S STATEMENT
By submitting an application Iagree to the following statement:
(A) In consideration for the Banks review of this application, I authorize investigation of all statements contained in this electronic application. My cooperation includes authorizing the Bank to conduct a pre-employment drug screen and, when requested by the Bank, a criminal or credit history investigation.
(B) As a candidate for employment, I realize that the Bank requires information concerning my past work performance, background, and qualifications. Much of this information may only be supplied by my prior employers. In consideration for the Bank evaluating my application, I request that the previous employers referenced in my application provide information to the Banks human resource representatives concerning my work performance, my employment relationship, my qualifications, and my conduct while an employee of their organizations. Recognizing that this information is necessary for the Bank to consider me for employment, I release these prior employers and waive any claims which I may have against those employers for providing this information.
(C) I understand that my employment, if hired, is not for a definite period and may be terminated with or without cause at my option or the option of the Bank at any time without any previous notice.
(D) If hired,I will comply with all rules and regulations as set forth in the Banks policy manualand other communications distributed to employees.
(E) If hired,I understand that I am obligated to advise the Bank if I am subject to or observe sexual harassment, or other forms of prohibited harassment or discrimination.
(F) The information submitted in my application is true and complete to the best of my knowledge. I understand that any false or misleading statements or omissions, whether intentional or unintentional, are grounds for disqualification from further consideration of employment or dismissal from employment regardless of when the false or misleading information is discovered.
(G) I hereby acknowledge that I have read the above statement and understand the same.
CareIQ Scheduling Coordinator I
Carmel, IN jobs
CorVel is seeking a Medical Scheduler (Scheduling Coordinator) for our Medical Scheduling Departments. The Scheduling Coordinator is responsible for participating in the daily operations and maintenance of the Medical Scheduling Departments. Primary duties include facilitating and scheduling medical services for claimants.
Applicants must reside in the EST or CST time zones
This is a remote role.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Proactively monitors and manages files using proprietary web based applications.
Identifies potential problems and trends, proposes solutions and ensures no delay in care.
Provides telephonic and written customer support services.
Documents actions and correspondence between parties.
Ensures files are complete with all appropriate documentation.
Utilizes CorVel Intranet and SharePoint to remain current of all policies and procedures.
Requires regular and consistent attendance.
Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP).
Additional duties as required.
KNOWLEDGE & SKILLS:
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
Excellent written and verbal communication skills.
Ability to meet designated deadlines.
Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel.
Strong interpersonal, time management and organizational skills.
Ability to work both independently and within a team environment.
EDUCATION/EXPERIENCE:
High School diploma or equivalent required.
Bilingual - proficient in both Spanish and English
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $15.26 - $23.28 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
ABOUT CORVEL
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Remote
Living Unit Coordinator
New London, WI jobs
Job Details New London, WI Full Time Nonprofit - Social ServicesDescription
Job Purpose:
Provides care and therapeutic treatment of Rawhide Youth by leading and carrying out day-to-day residential operations and processes; acting as lead staff in directing staff schedules, assignments, and operations in coordination with Living Unit Supervisor; promoting professional development of staff teams to create and sustain a therapeutic culture that recognizes and values progress toward treatment goals and strategies.
Essential Job Functions:
Provides care and therapeutic treatment of Rawhide youth within the residential programs
Collaborates with all teams involved in individual treatment plans and fosters professional development of colleagues
Leads and assists with day-to-day residential operations and processes including medication administration
Completes and ensures accurate documentation to remain in compliance with licensing requirements
Applies research and best practices to treatment plans, delivery of care, and program development within the living units
Providing supervisory support while Living Unit Supervisor is unavailable.
Participates in ON-Call Supervisor Rotation when assigned.
In the absence of the Living Unit Supervisor acts as the house Lead for routine decisions and consults with LUS, and administrative staff on decisions that need to be elevated.
Qualifications
Job Qualifications:
Be at least 21 years old
Bachelor's degree preferred
1-3 years relevant experience
Valid driver's license with insurable driving record
Exercises critical thinking, judgment and discernment
Ability to identify and respond to crisis situations
Ability to lift 50 pounds and stand for long periods of time
Physically able to meet the demands of the position, including providing therapeutic physical restraints
Benefit Overview:
Competitive Pay
Medical, Dental & Vision Insurance
Competitive 401k plan
10 paid Holidays
PTO, VTO, Wellness Day, & Floating Holiday
5 Weeks Paid Sabbatical Leave
Onsite Café (New London)
Tuition Reimbursement
Nature Trails/Waterfront on 700+ acres (New London)
Onsite Fitness Center and Gymnasium (New London)
Employee Assistance Program (EAP)
Jury Duty Leave
Bereavement Leave
Paid Benefits for Birth or Adoption
Medical Receptionist (BMG)
Surgery scheduler job at Beacon Health Options
$1,000.00 Sign On Bonus Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs various reception and clerical duties in accordance with established policies and procedures by:
* Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments.
* Answering the telephone and taking and relaying messages to clinical staff accurately.
* Scheduling patients with physician providers and maintaining appointments with physician(s) rotation.
* Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system.
* Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed.
* Maintaining patient records, entering charges and posting services performed by the provider.
* Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval.
* Scheduling medical testing, procedures, ancillary services and surgeries for patients.
* Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate.
* Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person.
* Paging physician when necessary and sending information regarding call status and imaging assignments daily.
* When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly and monitors are sent to patients.
* Performing clerical duties including faxing, copying, typing notes and memos.
* Ordering office supplies and maintaining adequate inventory of supplies.
* Opening and sorting mail daily.
Performs basic patient care duties by:
* Assisting the physician if necessary.
* Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Participating in committees as requested.
* Enhancing professional growth and development through in-service meetings and educational programs as approved.
* Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one-year related office experience, with medical terminology and coding experience, is preferred. The ability to speak and write Spanish is desired.
Knowledge & Skills
* Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image.
* Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
* Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
* Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians.
* Requires analytical skills necessary to solve patient problems and interpret data.
Working Conditions
* Works in a medical office environment.
* Flexible work hours.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Medical Receptionist (BMG)
Surgery scheduler job at Beacon Health Options
Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs various reception and clerical duties in accordance with established policies and procedures by:
* Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments.
* Answering the telephone and taking and relaying messages to clinical staff accurately.
* Scheduling patients with physician providers and maintaining appointments with physician(s) rotation.
* Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system.
* Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed.
* Maintaining patient records, entering charges and posting services performed by the provider.
* Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval.
* Scheduling medical testing, procedures, ancillary services and surgeries for patients.
* Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate.
* Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person.
* Paging physician when necessary and sending information regarding call status and imaging assignments daily.
* When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly and monitors are sent to patients.
* Performing clerical duties including faxing, copying, typing notes and memos.
* Ordering office supplies and maintaining adequate inventory of supplies.
* Opening and sorting mail daily.
Performs basic patient care duties by:
* Assisting the physician if necessary.
* Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Participating in committees as requested.
* Enhancing professional growth and development through in-service meetings and educational programs as approved.
* Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one-year related office experience, with medical terminology and coding experience, is preferred. The ability to speak and write Spanish is desired.
Knowledge & Skills
* Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image.
* Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
* Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
* Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians.
* Requires analytical skills necessary to solve patient problems and interpret data.
Working Conditions
* Works in a medical office environment.
* Flexible work hours.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Medical Receptionist KAL
Surgery scheduler job at Beacon Health Options
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
* Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
* Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
* Provides general office and clerical support to assigned area.
Education:
* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
* Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Medical Receptionist 1 KAL
Surgery scheduler job at Beacon Health Options
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
* Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
* Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
* Provides general office and clerical support to assigned area.
Education:
* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
* Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Medical Receptionist 1 MGM
Surgery scheduler job at Beacon Health Options
Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
* Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
* Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
* Provides general office and clerical support to assigned area.
Education:
* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
* Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Medical Receptionist (BMG)
Surgery scheduler job at Beacon Health Options
Sign On Bonus $1,000 Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs various reception and clerical duties in accordance with established policies and procedures by:
* Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments.
* Answering the telephone and taking and relaying messages to clinical staff accurately.
* Scheduling patients with physician providers and maintaining appointments with physician(s) rotation.
* Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system.
* Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed.
* Maintaining patient records, entering charges and posting services performed by the provider.
* Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval.
* Scheduling medical testing, procedures, ancillary services and surgeries for patients.
* Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate.
* Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person.
* Paging physician when necessary and sending information regarding call status and imaging assignments daily.
* When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly and monitors are sent to patients.
* Performing clerical duties including faxing, copying, typing notes and memos.
* Ordering office supplies and maintaining adequate inventory of supplies.
* Opening and sorting mail daily.
Performs basic patient care duties by:
* Assisting the physician if necessary.
* Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Participating in committees as requested.
* Enhancing professional growth and development through in-service meetings and educational programs as approved.
* Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one-year related office experience, with medical terminology and coding experience, is preferred. The ability to speak and write Spanish is desired.
Knowledge & Skills
* Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image.
* Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts.
* Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner.
* Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians.
* Requires analytical skills necessary to solve patient problems and interpret data.
Working Conditions
* Works in a medical office environment.
* Flexible work hours.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.
Medical Receptionist, Family and Internal Medicine, Days
Surgery scheduler job at Beacon Health Options
Beacon Health System is hiring a Full-time day shift Medical Receptionist for our Family & Internal Medicine Department in Battle Creek, MI. Be a Beacon. Make a Difference. At Beacon Health System, every role contributes to a healthier, stronger community. Whether you're supporting care behind the scenes or leading essential services, your work helps advance our mission: to deliver outstanding care, inspire health, and connect with heart.
* Medical, Dental, & Vision Insurance through Cigna
* Life Insurance
* 403(b) Matching Retirement Fund
* Competitive Paid Time Off (PTO)
* Shift Differentials
* Employee Assistance Program (EAP)
* Tuition and Certification Reimbursement
* Clinical Ladder Program
* Local and National Discounts
* Beacon Academy Educational Courses
* Gym Membership Discount
About Beacon Kalamazoo
Beacon Kalamazoo provides 24/7 emergency care and a Level II Trauma Center. We deliver care for serious life-threatening injuries/illnesses, and your everyday health needs, including labor and delivery. We offer specialty care for heart/vascular disease, lung and sleep disorders, mental health conditions, and women's health. We offer a wide range of outpatient services, including diagnostic imaging, lab tests, respiratory therapy and rehabilitation therapy services.
What You'll Do
As an Internal Medicine Medical Receptionist, you will report to the Practice Manager and work under the direction of the Clinical Supervisor, Office Supervisor, and/or Office Coordinator. Under general supervision and according to established policies and procedures, you will perform various reception, clerical, and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports.
Medical Receptionist Job Responsibilities
* Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
* Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
* Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
* Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
* Provides general office and clerical support to assigned area.
What You Bring
As a Medical Receptionist, you will bring a high level of knowledge and competency in performing nursing support procedures. Your advanced analytical skills are necessary to solve complex problems and make decisions related to patient care. You demonstrate the interpersonal skills necessary to establish and maintain effective working relationships with staff, patients, visitors, physicians and others. You demonstrate the ability to communicate, both verbally and in writing, in a clear and concise manner.
Required Qualifications
* High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
* Required professional licensure/certification can be used in lieu of education or experience, if applicable.
The Beacon Way
At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives.
We call this commitment The Beacon Way-a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.
Patient Access Rep
Surgery scheduler job at Beacon Health Options
Reports to the Director of Patient Registration, Therapy Director and Medical Office Director, is responsible for registering all patient types and scheduling therapy and clinic appointments. Other duties include but not are limited to directing patients and visitors to the correct location, answering telephone, taking point of service payments and pre-certification services.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Responsibilities and Standards:
* Answer telephone calls for hospital, medical office suites and therapy if assistance is needed.
* Schedule patient appointments for hospital, medical office suites and physical therapy if assistance is needed.
* Schedule patient appointments for hospital, medical office suites and physical therapy if assistance is needed.
* Register all patient types, completing the appropriate forms and distributing the documentation.
* Attend patient appointments in Meditech upon arrival and direct them to the appropriate areas(s).
* Collect point of service payments and write-up receipts accordingly.
* Prepare patient charts prior to medical office and physical therapy appointments.
* Fax medical office suites schedule to specialist offices or call them with their upcoming appointment schedules and re-fax if schedules change.
* Fax therapy evaluations, progress/discharge notes to appropriate physician offices.
* Contact physician offices for updated therapy orders and x-ray/MRI reports when necessary.
* Page Emergency Codes and drills when necessary and know all duties associated with each.
* Respond to security alarms throughout the building when they sound on the security monitors or wall panels. Contract appropriate areas as needed.
* Assists associates as needed and do other general office duties as assigned by supervisor.
* Do Quality Assurance monitoring as assigned by supervisor providing documentation on findings as requested.
* Comply with all Corporate Compliance and Privacy policies.
* Assist surgery department by checking insurance benefits.
* Order all Med Office supplies.
* Prepare and distribute monthly calendar for Med Office.
Contribute to the overall effectiveness of the department by:
* Complete other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one year of previous clerical/computer experience is preferred.
Knowledge & Skills
* Requires office and keyboarding skills, the ability to use designated reference material, effective telephone skills, and office equipment (i.e., computer, printer, fax, etc.).
* Demonstrates the interpersonal skills necessary to interact effectively with patients from various backgrounds in a professional, enthusiastic, courteous, friendly, caring and sincere manner.
* Demonstrates the verbal communication skills needed to effectively work with patients, general public, physicians, and other departments.
* Requires the ability to strictly follow Community Hospital of Bremen (CHB) policy on confidentiality.
* Requires ability to utilize good judgment and maintain one's composure in stressful situations.
* Requires multi-tasking abilities and the ability to work independently.
* Seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws as well as regulations and hospital policies that apply to assigned duties.
* Complies with hospital expectations regarding ethical behavior and standards of conduct. Complies with federal and hospital requirements in the areas of protected health information and patient confidentiality. Attendance at one annual orientation in service each year to review hospital policies and procedures is mandatory or view staff orientation presentation on the intranet and turn in quiz to Human Resources.
Working Conditions
* Works in an office/lobby environment. This position is subject to inside environmental conditions. Since there is limited exposure to patients, there is always the risk of Blood Borne Pathogens. (i.e., Hepatitis, HIV). Also may work in patient care areas with possible exposure to biohazards.
* Requires a flexible work schedule (including evenings, nights and weekends) that meets the needs of the Department.
* Must be effective in a quality-focused, multi-priority environment.
Physical Demands
* Requires the physical ability and stamina (i.e., to push patients in wheelchairs to designated destination), bending and stooping to perform the essential functions of the position.
Patient Access Rep
Surgery scheduler job at Beacon Health Options
Reports to the Supervisor or Manager. Follows established Beacon policies and procedures to admit and register patients for services in a professional and courteous manner. Completes the pre-registration, registration, Completes insurance verification and must be able to accurately decipher eligibility responses and relay that information back to the patient. Document processes which involve communicating with patients and insurance companies. Collects applicable co-payments, deductibles, and obtains insurance information from the patient. Verifies insurance benefits, posts applicable co-payments, deductibles, and performs daily cash balancing procedures. Obtains all required signatures on paperwork and performs clerical duties as necessary.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Registration/Pre-Registration/Patient Check In
* Effectively incorporates add on procedures in an efficient and timely manner.
* Enters patient name, arrival time, appointment time, procedure and any pertinent information into the Pager system to ensure the location of the patient is visible to everyone in the department. This allows collection of daily statistical date for quality assurance directly related to patient waiting times.
* Using PHS and the daily schedules, identifies both pre-registered and non pre-registered patients with appointments.
* Verifies patient demographics in PHS, prints/reviews check in itinerary for alerts, reviews orders for completeness and checks in pre-registered patients accurately and quickly.
* At the point of pre-registration identifies the next scheduled patient to call using the electronic call list. Accurately marks the patient in the call list indicating the pre-registration is complete or enters a time to call the patient back.
* At the point of registration obtains identification, demographic and insurance information and ensures the correct patient type, medical service, procedure and accommodation codes are entered into the hospital registration system.
* Verifies and updates all information as appropriate. Accurately identifies pre-registers patients for specific departments and completes pre-registration packets.
* Requests copies of the insurance card(s) and driver's license or other government picture ID to confirm the insurance and identification of the patient.
* Verifies the patient's insurance eligibility and obtains coverage information from the R1 insurance verification tool and uses the information to confirm the correct insurance plan was entered into STAR Navigator.
* Accurately identifies co-pays, co-insurance, and/or patient deductibles in the R1 insurance tool which includes entering the correct procedure and reading the notes entered that may identify partial payments agreed upon between the patient and financial counselor.
* Once payment is determined and entered into RevSpring, the registrar is responsible for generating a receipt of payment and entering payment information into the R1 tool.
* Checks Medicare Medical Necessity software prior to ordering outpatient testing and produces an ABN when appropriate.
* Completes the Medicare Secondary Payer Questionnaire to meet Medicare compliance guidelines.
* Provides the Important Message from Medicare form for all inpatient admissions who are insured by Medicare or a Medicare Replacement policy.
* Provides the Medicare Outpatient Observation Notice from Medicare for all observation admissions who are insured by Medicare or a Medicare Replacement policy.
* Prints orders from Care Ready as needed.
* Reviews physician orders for completeness to meet HIM guidelines and places orders for outpatient services in an accurate and timely manner.
* Assists patients in obtaining an order when one was not sent or requesting a complete order when needed.
* Documents that privacy notices are given to ensure HIPAA compliance.
* Protects patient confidentiality when handling orders and check in documents.
* Obtains signatures for the hospital consent to treat, privacy notices and all other necessary forms.
* Scans signature pages, insurance cards, photo ID and order into the electronic patient folder for ease of access and protection from identity theft.
* Uses double identifiers to accurately identify the patient before placing the hospital patient identification band on the patient.
Bed Control
* Cheerfully handles all incoming phone calls and helps answers questions or directs the caller to the appropriate area.
* Routinely checks the bed control inbox and completes patient type changes in a timely manner.
* Converts pre-registered patient packets to the correct patient type at midnight on the day of procedure, ensures all of the documents are printed and finalizes the pre-registration packet for ease of check in when the patient arrives.
* Using established guidelines makes bed transfers and maintains a listing of daily admissions.
* Keeps a daily calendar of planned admissions and special accommodation requirements.
* Updates attending physicians for the hospitalist program accurately and in a timely manner as requested.
Order Management
* Prints reports from PHS for next day scheduled outpatient procedures and produces a copy of the order from Care Ready or Cerner.
* Completes the order in Care Ready to preserve the integrity of the files and prevent wrong tests from being performed.
* Proactively checks the PHS schedule to ensure we have received orders for all next day scheduled outpatient procedures and faxes/phones the physician practice a request for any next day orders not yet received.
* Maintains orders alphabetically for easy retrieval at the point of patient check in.
* Processes reports from PHS to identify cancellations, no shows and rescheduled exams to ensure that scheduling information is continually updated and cancelled pre-registered accounts are processed in a timely manner.
* Faxes a request for new standing orders prior to the one year expiration date.
* Fields all incoming calls routed from the front desk to help trouble shoot issues with orders and patients.
Team Leader
* Effectively helps to implement department policies & procedures and changes as needed.
* Acts as a positive role model during training, and contributes to the success of each trainee. Gives positive feedback and shows constructive ways to aid in the learning process.
* Continues to act as a mentor to help all staff succeed, especially new staff members.
* Takes pride in being a team leader, and shows the ability to work through problems in a positive way.
* Knowledgeable of all positions in the department and able to cover open positions when needed.
* Using Active Staffer schedules department staff ensuring equitable work and staff distribution and adjusts staffing to meet volume, to assure minimum overtime and use of people providing enough staff to meet the standard of service.
* Ensures that department meeting minutes are completed and emailed to the department in a timely manner.
* Follows and upholds department and hospital policies while serving as a positive example for staff.
* Addresses issues as they arise and uses the code of mutual respect in handling them.
* Embrace a team environment and helps others to join and participate in this environment by example and encouragement.
* Must be able to set clear expectations and have strong leadership skills.
Communication/Working Relationships/Training
* Cheerfully greets patients, family members and visitors and makes every effort to ensure that they are processed or directed to the appropriate area in a timely manner.
* Answers questions and gives information based on department and hospital guidelines.
* Notifies departments when there are delays or late appointments, and keeps patients informed of wait times.
* Completes all mandatory in-services in a timely manner and attends scheduled departmental meetings.
* Routinely exhibits courtesy and respect when dealing with others.
* Answers all incoming calls within three rings, and ensures that standard departmental protocols are used when placing calls to physicians, hospital departments and other facilities to facilitate patient's care.
* Communicates identified problems to appropriate supervisory personnel and participates in corrective actions.
* Anticipates needs of co-workers and department and responds appropriately. Keeps up with changing needs and requirement of job.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. A minimum of one year of previous clerical/computer experience is preferred. A medical terminology course must be successfully completed during the first year of employment. Additional college-level courses in the area of medical practices are desired. CHAA certification and/or CMA certification is highly preferred.
Knowledge & Skills
* Requires basic office and keyboarding skills (with the ability to type a minimum of 40 wpm) and the ability to use designated reference materials and office equipment (i.e., computer, printer, fax machine, calculator, etc.).
* Requires effective telephone skills (for example, to accurately take and relay information about patient and physician orders).
* Demonstrates proficient computer skills (i.e., data entry, word processing and spreadsheets). Requires the ability to use multiple databases (such as Star Navigator, Cerner, Rev Spring, Indiana Medicaid Portal, R1 Insurance Verification Tool, WebForm Imprint, PHS, PCA, pager system and Insurance Rolodex).
* Requires a complete understanding of Point of Service Collections. Specifically, must understand why it is necessary and must be able to effectively communicate this to the Beacon patient community as needed.
* Requires basic knowledge of medical terminology, private insurance coverage (and managed care).
* Demonstrates the interpersonal skills necessary to interact effectively with patients from various backgrounds in a professional, enthusiastic, courteous, friendly, caring and sincere manner. Also demonstrates the ability to maintain effective working relationships with other departments, physicians and their office staff.
* Demonstrates the verbal communication skills needed to communicate in a clear and effective manner when conducting patient interviews, answering patients' questions and communicating with other departments and physician offices.
* Good listening skills are required. Sensitivity to individuals who do not speak English as their first language is expected.
* Requires the ability to strictly follow Beacon's policy on confidentiality. Also requires the ability to be aware of the need to lower one's voice in certain situations.
* Requires ability to utilize good judgment and maintain one's composure in stressful situations.
* Requires basic math skills needed to make change when taking Point of Service payments.
Working Conditions
* Works in a patient care area with possible exposure to biohazards.
* Requires a flexible work schedule (including evenings, nights, weekends and holidays) that meets the needs of the department.
* Must be effective in a quality-focused, multi-priority environment that frequently deals with stressful situations and promptly completes accurate registrations.
Physical Demands
* Requires the physical ability and stamina (i.e., to walk moderate distances, climb stairs, lift up to 25lbs, reach, bend, stoop, twist etc.) to perform the essential functions of the position.
Med Staff Credential Coord
Surgery scheduler job at Beacon Health Options
Reports to the Director of Medical Staff Services. This position manages the provider appointment, reappointment and privileging process, and analyzes and manages data verification. This is accomplished through the accurate and timely processing of credentialing or re-credentialing applications according to Bylaws, Rules & Regulations, Policies and affiliated accrediting bodies (dependent on the facility assigned: Joint Commission, HFAP, and/or CMS). This position works closely with the officers of the medical staff, department chairs, and administration to support and enhance the functions of the Medical Staff.
MISSION, VALUES and SERVICE GOALS
* MISSION: We deliver outstanding care, inspire health, and connect with heart.
* VALUES: Trust. Respect. Integrity. Compassion.
* SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Initial Credentialing and Reappointment:
* Obtains CV approval and submits an application to the practitioner within 48 hours of receipt.
* After approval of initial appointment, ensures system is updated with new status and privileges, and accessible to stakeholders and staff.
* Works with Managed Care, Central Verification Office (CVO), BMG Recruitment or others to obtain information on applicants.
* Perform file audits to ensure that all applications for initial appointment are complete and accurate.
* Maintains positive and proactive working relationships with others and provides timely and appropriate updates to credentialing status.
* Prepares individualized credential folders completely and in a timely manner for review by Department Chairmen and Credentials Committee.
* Ensure all associated regulations/standards are met.
* Prepares status reports of applicants to Credentials Committee, applicable hospital staff and Administration timely.
* Maintains current releases of information to satisfy hospitals' information requests or audits.
* Communicates practitioner appointments to hospital staff and administration.
* Answers the telephone promptly, professionally and pleasantly at all times.
* Maintains reappointment schedule for accurate and timely physician reappointment to the Medical Staff every two (2) years according to established guidelines and procedures.
* Distributes and processes reappointment information to the Medical Staff and their credentialing contact to ensure continuity of care.
* Inputs all reappointment information into credentialing database.
* After approval of reappointment and/or amended privileges, ensures system is updated with new status and privileges, and accessible to stakeholders and hospital staff.
Credentialing Committee Coordination:
* Coordinates, prepares agenda (with Chairman) and attends Credentialing Committee meetings.
* Prepares and organizes all information going to Credentialing Committee.
* Follows up timely on all information/recommendations from Credentialing Committee to ensure timely progress of applicants and/or privilege changes.
* Responds to requests from practitioners, office managers, managed care organizations and Administration on the status of applicants in a timely and professional manner.
* Prepares timely agenda with Chairman, records minutes, and distributes information for other Medical Staff meetings.
* Submit committee policies for review on a periodic basis.
* Maintains positive and proactive working relationships with Committee Chairmen and Members.
* Communicates action and directions from Medical Staff departments/committees to all appropriate area.
Executive Committee Coordination:
* Assists with timely collection and assembly of MEC agenda packets, maintenance of accurate meeting minutes, as well as appropriate follow-up.
* Maintaining and updating credentialing and privileging forms for all specialty practitioners, allied health professionals, and mid-level practitioners.
* Maintaining any provisional and/or proctoring time periods and coordinating the collection of evaluation forms required, obtaining recommendations by the department chairs and medical staff committees, forwarding information to the Board and performing all follow up as required within time frames established in bylaws and/or policy.
* Processing specific clinical privilege requests during interim periods not associated with initial appointment or reappointment.
* Collaborating with the Manager, Medical Staff Services and/or the VP, Medical Affairs as necessary when issues of criteria and/or qualifications are unclear and/or other issues arise as a result of these requests.
Credentialing Administration and Database Maintenance:
* Maintains accurate and timely database information on practitioners on staff for optimal communication.
* Prepares and maintains key elements accurately on database so that information may be submitted for appropriate requests in a timely manner.
* Process and prepares membership and privilege change request through appropriate department and committees.
* Process and notifies appropriate departments regarding resignation notices.
* Maintains strict confidentiality of all credentialing information to protect the applicant, hospital and Beacon Health System from any potential liability.
* Maintains thorough knowledge of ISDH and other regulatory requirements having jurisdiction over credentialing and attends audits.
* Maintain and update privilege profiles to ensure accuracy on all databases.
* Recommends, builds, and provides periodic updates to privilege delineation forms and submits for authorization.
* Compiles, reports and responds to the annual Medicare Quality Improvement Organization for Physician Acknowledgement (CMS).
* Responds to requests for medical staff verifications from external hospitals and facilities in a timely manner.
* Scans necessary documents in appropriate credentialing file on the credentialing database in a timely manner.
* Provides roster of Medical Staff/AHP's as requested by hospital administration or medical staff officers in accordance with medical staff criteria.
* Reports issues regarding credentialing contracted services or credentialing software to Medical Staff Services Manager.
* Request application access for staff members through AMS.
* Meet and comply with regulatory body's audits and inquiries.
Serves as a resource for compliance with internal and external standards, including accrediting and regulatory agencies, as they apply to the medical staff organization by:
* Maintaining current working knowledge of internal medical staff bylaws, rules and regulations, and policies and procedures.
* Maintaining current working knowledge of external accrediting standards (such as Joint Commission, HFAP, and/or CMS) as well as state and federal regulatory requirements;
* Providing medical staff and administration with appropriate interpretation of standards/requirements.
* Participating in development and revision of documents to ensure compliance.
Serves as liaison between medical staff, administration, and other departments and ensures customer service is provided by the Medical Staff Services by:
* Maintaining excellent working relationship with medical staff leaders and other members of the medical staff.
* Maintaining excellent communication with administration and other relevant departments.
* Assisting medical staff members, when requested, and providing necessary reports to medical staff, administration, and other departments as required.
* Ensuring the communication of information between medical staff departments, Credentials Committee, and the Medical Executive Committee (when appropriate) and following through on all recommended correspondence and/or direction; channeling action from one meeting to another.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
* Completes other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
* Attends and participates in department meetings and is accountable for all information shared.
* Completes mandatory education, annual competencies and department specific education within established timeframes.
* Completes annual employee health requirements within established timeframes.
* Maintains license/certification, registration in good standing throughout fiscal year.
* Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
* Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
* Adheres to regulatory agency requirements, survey process and compliance.
* Complies with established organization and department policies.
* Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
* Leverage innovation everywhere.
* Cultivate human talent.
* Embrace performance improvement.
* Build greatness through accountability.
* Use information to improve and advance.
* Communicate clearly and continuously.
Education and Experience
* The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a High School Diploma (or equivalent) and specialized training as a Medical Staff Professional (MSP). Current Certified Provider Credentialing Specialist (CPCS) certification as recognized by the National Association Medical Staff Services (NAMSS) is desired. After completion of (3) three years of full-time employment with Beacon Health System, successful attainment of CPCS certification is required. One to three years of prior experience in Medical Staff Services, with documented Medical Staff experience in credentialing, re-credentialing, and knowledge of accreditation standards (i.e. Joint Commission, HFAP, CMS, etc.), along with current CPCS or CPMSM certification is desired. Successful completion of an Associate's Degree (or two years equivalent training and experience) is preferred. Attainment of Certified Professional Medical Services Management (CPMSM) certification as recognized by the National Association Medical Staff Services (NAMSS) is suggested after completion of (5) five years of full-time employment with Beacon Health System.
Knowledge and Skills
* Ability with demonstrated competence in the Microsoft Suite of products.
* Written and oral communication is desired with emphasis on professionalism, grammar, medical terminology.
* Basic knowledge of Joint Commission, HFAP and/or CMS Accreditation Standards related to the organized medical staff.
* Respect for the importance of confidentiality.
* Basic knowledge of medical staff services, principles, methods and procedures.
* Knowledge of federal, state, and local laws and regulations applicable to assigned area.
* Demonstrates ability to establish and maintain effective working relationships with medical staff and other healthcare officials.
* Demonstrates ability to handle a variety of problems and situations, sometimes of a critical or urgent nature.
* Demonstrates ability to express ideas effectively, verbally, and in writing.
* Requires independent problem solving and decision making ability, flexibility, perseverance and fortitude.
Working Conditions
* Prolonged sitting and use of computers.
* Requires the ability to work flexible hours, including early and after hours meeting requirements.
* Must be able to cope with interruptions, various personalities, rush projects and a demanding medical staff.
* Travel to other locations within Beacon may be required.
Physical Demands
* Requires the physical ability and stamina to perform the essential functions of the position.