Beauty Advisor job description

By fulfilling the main mission of this role, you will contribute to all of the 5 pillars of strategy: people-centric, brand-builder, consumer-obsessed, digitally minded, and commitment to responsible beauty.

· Achieve sales targets and hourly productivity goals set forth by Clarins and Retailer.

· Partner with the Retailer to help develop customer loyalty to the Brand, the Department and the Store.

· Greet each customer warmly and provide courteous, professional and seamless personalized service.

· Conduct Skin Time Consultations for customers; offer advice and apply/demonstrate Clarins products.

· Plan and execute events (if applicable) and create daily animations to recruit new customers (minimum 2 per day per Beauty Advisor). Plan and prepare for Client Relationship Specialist team (where applicable).

· Perform Skin Time Facial Treatments at the counter every day; (minimum 2 per day with a minimum AUS of $175 and minimum IPT of 3)

· Use the Business Planner to record/track sales and be aware of weekly and monthly sales trends in order to adjust sales goals accordingly.

· Maintain, develop and execute the Retailer Client Recall Systems to maximize customer base, recall, replenishment & events. Register all clients and collect necessary information to build our client base.

You are:

· Customer-focused, results-oriented and brand addicted

· Comfortable demonstrating products on the customer

· Customer service oriented

· Confident, positive and self-motivated

You have:

· Prior sales and cosmetics experience

· Good interpersonal skills and strong background in skincare

· Languages: Bilingual - English and Spanish (required)

· Ability to create activity and animation

We have:

· Standout brands: Clarins, My Blend

· Distinctive, high-quality products and services

· A longstanding commitment to social, economic and ecological initiatives

· Growth opportunities

· Learning & Development

· An attractive compensation and benefits package

If you have a curious mind and are always questioning how things can be done better, the ability to take risks and accept new challenges, join us!

Equal Opportunity Employer

General Description

The
Sephora Beauty Advisor
is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives.


Primary Responsibilities:

• Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience
• Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends
• Participates in activites in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client
• Models a strong brand identity based on the Sephora Inside JCP values and culture

Core Competencies and Accomplishments:

• Strong communication and relationship building skills

About JCPenney:


At JCPenney, we share a passion for serving customers, supporting our communities and being the best retailer for all families. As a company founded on the Golden Rule, our success is rooted in the belief that we treat everyone the way we would want to be treated. At every touchpoint, customers discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of associates across the globe, all driving toward the Company's mission to help customers find what they love for less time, money and effort.

Working at JCPenney means joining a dedicated team of associates who are encouraged to be uniquely themselves in a safe, caring and welcoming environment. It is a place where careers prosper, accomplishments are celebrated and diversity flourishes. It's a place that's meant for you.

If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise.

As a Temporary Beauty Advisor, you are a key team member who inspires and helps our clients become the best version of themselves. You are encouraged to explore, create emotional connections, and help clients discover our amazing beauty selection. Best of all, you'll love working with our diverse teams and leaders, who really care about you and help you evolve.
Your responsibilities include
Creating Amazing Client Experience
Suggest and sell products and services to our clients in all areas of the store
Unleash your creativity, passion, and knowledge of our iconic brands during every interaction
Prepare pickup orders for clients that buy online
Supporting Store Success
Be knowledgeable of cashier functions
Grow sales and build brand loyalty by opening new Sephora Credit Card accounts and signing up clients to be a Beauty Insider
Provide a welcoming environment for our clients
Help make a beautiful first impression by keeping the store sparkling and stocked
Embrace your winning spirit and drive results by contributing to your store's sales goals and sharing your knowledge of Sephora's policies and standards
Support special events, promotions, and priorities as they come up
Ensure compliance with sampling policies
Participate in programs to reduce loss
Demonstrate Sephora Values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative

We would love to hear from you if you have
A passion for retail and love working with people
Strong communication skills, ability to multitask, and comfortability with computer/store systems
Resilience and the ability to react to situations in-the-moment and stay aware of changing store priorities as they arise
Flexible availability that may include evenings, weekends, mornings and/or holidays
Consistent and reliable attendance
A track record of building relationships with clients and team members
Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for an entire shift, work in a fragrance filled environment & handle and apply cosmetics products to clients with or without accommodation
Adherence to Sephora's dress code and policies in the Sephora Employee Handbook

While at Sephora, you'll enjoy
Diversity, Inclusion & Belonging We pledge to create a beauty community where everyone's uniqueness is celebrated, respected, and honored. We will drive diversity, equity, and inclusion in all aspects of our business. We believe in demonstrating our values with action!
Meaningful Rewards Sephora offers an employee discount, free beauty product gifts from brand partners, and more.