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Beauty advisor/sales associate skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Joseph Hancock,
Sonya DiPalma Ph.D.
Below we've compiled a list of the most critical beauty advisor/sales associate skills. We ranked the top skills for beauty advisor/sales associates based on the percentage of resumes they appeared on. For example, 31.1% of beauty advisor/sales associate resumes contained product knowledge as a skill. Continue reading to find out what skills a beauty advisor/sales associate needs to be successful in the workplace.

15 beauty advisor/sales associate skills for your resume and career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how beauty advisor/sales associates use product knowledge:
  • Maximized cosmetic and fragrance sales by developing customer relationships and through product knowledge.
  • Demonstrated detailed product knowledge inspiring confidence in my recommendations.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how beauty advisor/sales associates use customer service:
  • Earned reputation for dependability, and delivering superior customer service by providing knowledgeable, professional and customized service.
  • Consulted clients to determine their beauty needs on one-to-one basis while provided superior customer service experiences.

3. Make-Up

Make-up is the way something is put together or arranged to create a story that is not true.


In fashion, makeup is a colored substance, a decorative cosmetic that people use on the face to enhance their appearance and express everything about a person's personality, including their mood.

Here's how beauty advisor/sales associates use make-up:
  • Ensured continuity in make-up by providing makeup consultations and applications for individual and group bridal clientele.
  • Applied make-up application while teaching customer techniques.

4. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how beauty advisor/sales associates use pos:
  • Create makeovers, making checkouts with POS system, using RF systems to stock arrived merchandise in the department stockroom.
  • Ring in sales using POS register, maintaining work area, supplies clean, sanitized, fully stocked and organized.

5. Skin Care Products

Here's how beauty advisor/sales associates use skin care products:
  • Give makeovers to customers, and assist them in finding the right makeup and skin care products.
  • Escorted customers to appropriate merchandise, providing specific knowledge and applications of cosmetics and skin care products.

6. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how beauty advisor/sales associates use sales floor:
  • Meet daily and monthly sales goals both on the sales floor and over the phone with clients.
  • Lead, and train associates to improve their skill on the sales floor with sells and re-stocks.

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7. Fragrance

Here's how beauty advisor/sales associates use fragrance:
  • Assisted customers in choosing fragrance, hair, and beauty products using information learned for this purpose.
  • Started off as a seasonal sales associate in the men and women fragrance department.

8. Beauty Products

Beauty Products are makeup products used to enhance or hide certain features on a person's face. This includes concealer and foundation, meant to give the wearer a smooth complexion, and lipstick, eyeliner, eyeshadow, and mascara, all of which enhance the lips and eyes of the wearer.

Here's how beauty advisor/sales associates use beauty products:
  • Motivated customers to purchase high end beauty products in a busy department store setting while consistently exceeding monthly sales quotas.
  • Recruit ladies to teach them on beauty products and how to use them to enhance their own natural beauty.

9. Customer Relations

Here's how beauty advisor/sales associates use customer relations:
  • Demonstrate commitment and ability to build customer relationships and loyalty through initiating service consultations, regular purchase follow-up and replenishment calls.
  • Meet sales goals, build customer relations through follow-up calls and mailings.

10. Stock Shelves

To "stock shelves" is referred as the process of putting the supplies on the shelves in the store. It is important to stock the shelves timely as empty shelves can cost a business too much.

Here's how beauty advisor/sales associates use stock shelves:
  • Handle transactions, assist customers, stock shelves, set displays, keep store organized and clean.
  • Stock shelves and organize maintain organize the sales areas.

11. Cash Drawers

Here's how beauty advisor/sales associates use cash drawers:
  • Worked registers, as well as assisted the managers in refunds and counting cash drawers when they weren't available.
  • Gained experience in conflict resolution Entrusted with the management of multiple cash drawers and opening/closing duties Tasked with increasing strong customer relationships

12. Inventory Control

Here's how beauty advisor/sales associates use inventory control:
  • Maintained inventory control; processed weekly orders.
  • Performed seasonal packaging, shipping, and inventory control.

13. Product Demonstrations

Product demonstrations mean displaying products or services offered by an organization to potential customers. It assists in capturing prospective clients or investors interested in the product. It also helps in addressing more comprehensively the concerns of a specific product.

Here's how beauty advisor/sales associates use product demonstrations:
  • Direct sales to customers by engaging in direct contact and product demonstrations.
  • Job Duties: Assist customers with finding products that meets their needs by giving makeovers and product demonstrations.

14. Customer Complaints

Here's how beauty advisor/sales associates use customer complaints:
  • Handled customer complaints according to the company procedure.
  • Handled customer complaints while adhering to store policies.

15. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how beauty advisor/sales associates use retail sales:
  • Informed guests of appropriate products available to increase retail sales and reach the sales goal.
  • Drive retail sales and achieve all sales per hour goals.
top-skills

What skills help Beauty Advisor/Sales Associates find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a beauty advisor/sales associate stand out to employers?

Joseph HancockJoseph Hancock LinkedIn profile

Research Professor, Program Director, Former Retail Operations Manager, Drexel University, Antoinette Westphal College of Media Arts & Design

Technologically savvy is necessary, so what will set you apart are your soft skills, patience, the ability to think beyond yourself. Again, don't be ethnocentric, be multi-centric. I believe technology only exposes us to a virtual world of acceptance, and really if you are going to be sales, you need to be cultured beyond the computer and social media. Understand others and their needs, be a person who tells the potential employer how you are going to go the extra mile to care for customers and make sure their needs are met through your excellent customers service skills (and give solid examples). Most importantly, know what you are selling and realize that the person you are talking to, might know more than you! There have been so many times I walk into a retail store only to have the store associate or manager talk to me as if I know nothing about the product they are selling. Ask your customers questions do not just talk at them, talk with them.

What soft skills should all beauty advisor/sales associates possess?

Sonya DiPalma Ph.D.Sonya DiPalma Ph.D. LinkedIn profile

Associate Professor, Chair, Academic Policies Committee, Director of MCOM Internship Program, University of North Carolina at Asheville

Be personable and a person someone wants to talk with and work with on a continuing basis. Listening and note-taking skills will be critical. Great employees listen well and ask good follow up questions. Be versatile and adaptable. If you find some downtime between projects, ask how you may help with another project.
Do you want to know more?
Read more about what experts have to say about beauty advisor/sales associate

List of beauty advisor/sales associate skills to add to your resume

Beauty advisor/sales associate skills

The most important skills for a beauty advisor/sales associate resume and required skills for a beauty advisor/sales associate to have include:

  • Product Knowledge
  • Customer Service
  • Make-Up
  • POS
  • Skin Care Products
  • Sales Floor
  • Fragrance
  • Beauty Products
  • Customer Relations
  • Stock Shelves
  • Cash Drawers
  • Inventory Control
  • Product Demonstrations
  • Customer Complaints
  • Retail Sales
  • Client Relationships
  • Sales Transactions
  • Upselling
  • Makeup Application
  • Customer Inquiries
  • Product Line
  • Quality Customer Service
  • Client Appointments
  • Store Displays
  • Security Practices
  • Sales Contracts
  • Inventory Management
  • Promotional Events
  • Cash Registers

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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