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Beauty shop manager skills for your resume and career
15 beauty shop manager skills for your resume and career
1. Product Knowledge
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
- Communicate with customers to assist with product knowledge or/and information about purchasing and processing.
- Recruited to oversee store with accountability for sales, staffing, product knowledge, training, and inventory control.
2. Makeup
Makeup is the process of using cosmetic products to enhance the beauty of the face. The makeup process includes improving all facial features like the eye-lashes and brows, cheeks, lips, and sometimes neck. Makeup can also be used in other terms as the combination of the various constituents of a particular thing.
- Assisted customers in all their makeup and beauty questions, concerns and needs.
3. GRASS
- Organize monthly team business meetings, grass roots marketing in community and engagement of JCPenney associates with Sephora inside JCPenney.
4. Skin Care
Skіn care іѕ a rоutіnе daily procedure оf сlеаnѕіng, mаѕѕаgіng, аnd/оr mоіѕturіzіng of the ѕkіn to еnhаnсе іtѕ appearance аnd аllеvіаtе skin соndіtіоnѕ. It is аlѕо thе trеаtmеnt of wound hеаlіng, rаdіаtіоn therapy аnd some mеdісаtіоnѕ еѕресіаllу thе face оr hands. Skіn care іnсludеѕ nutrition, avoiding excessive ѕun exposure, and uѕіng еmоllіеntѕ рrореrlу.
- Provide expert skin care and cosmetic advice to customers while providing excellent customer service.
- Provided all customers with needed cosmetic and skin care advice.
5. Animation
- Oversee the scheduled animation changes with the Operations Consultant.
6. Business Performance
Business performance is the act of setting and reviewing corporate goals, observing the methods used to accomplish those goals, and then devising ways for administrators to more efficiently accomplish those goals. By collecting and interpreting data, a business can determine what influences managerial changes had on performance and then modify those settings to help create a more productive process.
- Charged with leading the beauty team and analyzing business performance.
- Motivate and recognize team.Analyze business performance: Review daily reports to drive sales.
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Visual standards are a set of rules or regulations that define how a product should visuall look to end users.
- Ensured all merchandise was being presented to visual standards.
- Maintain operational and visual standards via consistent development/coaching with the visual and operation managers.
8. Retail Environment
A retail environment can be defined as the environment in which things are sold on a commercial scale. It is the sum of the variables and forces inside and outside the company that can influence retail decisions. Businesses in this sector sell a wide range of products to consumers and companies, ranging from groceries, clothing, hardware, household items, and office supplies.
- Advanced to Sephora Beauty Manager to recruit and mentor a competitive team for a fast-paced cosmetic retail environment.
- Demonstrated ability to effectively direct, coach, and train others in a energetic retail environment.
9. Beauty Products
Beauty Products are makeup products used to enhance or hide certain features on a person's face. This includes concealer and foundation, meant to give the wearer a smooth complexion, and lipstick, eyeliner, eyeshadow, and mascara, all of which enhance the lips and eyes of the wearer.
- Run beauty products business as a separate P&L with bottom-line accountability for cost management and revenue growth.
- Hire, train and appraise all product consultants, supervising them to drive sales of beauty products within the Sephora store.
10. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Implement targeted customer service standards and manage daily customer interactions to ensure customer satisfaction is achieved.
- Trained team members in sales and presentation techniques, how to build an excellent CAD clientele base, and customer service.
11. Store Operations
- Provide customer service, assist management with daily store operations and conduct daily monetary transactions, assist in supervision of employees
- Managed every aspect of store operations to achieve company objectives and reflect brand messaging.
12. Sales Floor
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
- Ensured the flow of the sales floor ran smooth, being a shop keeper owning every part of the business.
- Planned daily and weekly replenishment of merchandise to ensure sales floor was customer ready at all times.
13. Loss Prevention
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
- Partnered with District Manager and Loss prevention weekly to discuss weekly sales and any merchandise discrepancies.
- Adhere to and enforce loss prevention policies.
14. Client Service
- Experience includes leading a cutting edge team with a passion for client service, an ability to collaborate and lead.
- Develop and implement Client Service standards ensuring the overall Client Legendary Service metric exceeds 75% YTD.
15. Sephora
- Ensured adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA's objectives and policies.
- Partnered with operations consultant to ensure efficient sell-through of merchandise, while maintaining Sephora's high expectations for visual merchandising.
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Jaunelle Celaire
Chair, Professor of Voice, University of Alaska Fairbanks
List of beauty shop manager skills to add to your resume

The most important skills for a beauty shop manager resume and required skills for a beauty shop manager to have include:
- Product Knowledge
- Makeup
- GRASS
- Skin Care
- Animation
- Business Performance
- Visual Standards
- Retail Environment
- Beauty Products
- Customer Service
- Store Operations
- Sales Floor
- Loss Prevention
- Client Service
- Sephora
- Store Events
- Drive Sales
- Sales Plan
- Performance Management
- Conference Calls
- Sales Performance
- Event Planning
- Leadership Role
- Customer Complaints
- Inventory Control
- Beauty Shop
- YTD
- Sales Volume
- LY
- Customer Relationships
- HR
Updated January 8, 2025