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Beauty shop manager skills for your resume and career

Updated January 8, 2025
4 min read
Quoted experts
Dr. Timothy Edwards,
Jaunelle Celaire
Below we've compiled a list of the most critical beauty shop manager skills. We ranked the top skills for beauty shop managers based on the percentage of resumes they appeared on. For example, 20.1% of beauty shop manager resumes contained product knowledge as a skill. Continue reading to find out what skills a beauty shop manager needs to be successful in the workplace.

15 beauty shop manager skills for your resume and career

1. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how beauty shop managers use product knowledge:
  • Communicate with customers to assist with product knowledge or/and information about purchasing and processing.
  • Recruited to oversee store with accountability for sales, staffing, product knowledge, training, and inventory control.

2. Makeup

Makeup is the process of using cosmetic products to enhance the beauty of the face. The makeup process includes improving all facial features like the eye-lashes and brows, cheeks, lips, and sometimes neck. Makeup can also be used in other terms as the combination of the various constituents of a particular thing.

Here's how beauty shop managers use makeup:
  • Assisted customers in all their makeup and beauty questions, concerns and needs.

3. GRASS

Here's how beauty shop managers use grass:
  • Organize monthly team business meetings, grass roots marketing in community and engagement of JCPenney associates with Sephora inside JCPenney.

4. Skin Care

Skіn care іѕ a rоutіnе daily procedure оf сlеаnѕіng, mаѕѕаgіng, аnd/оr mоіѕturіzіng of the ѕkіn to еnhаnсе іtѕ appearance аnd аllеvіаtе skin соndіtіоnѕ. It is аlѕо thе trеаtmеnt of wound hеаlіng, rаdіаtіоn therapy аnd some mеdісаtіоnѕ еѕресіаllу thе face оr hands. Skіn care іnсludеѕ nutrition, avoiding excessive ѕun exposure, and uѕіng еmоllіеntѕ рrореrlу.

Here's how beauty shop managers use skin care:
  • Provide expert skin care and cosmetic advice to customers while providing excellent customer service.
  • Provided all customers with needed cosmetic and skin care advice.

5. Animation

Here's how beauty shop managers use animation:
  • Oversee the scheduled animation changes with the Operations Consultant.

6. Business Performance

Business performance is the act of setting and reviewing corporate goals, observing the methods used to accomplish those goals, and then devising ways for administrators to more efficiently accomplish those goals. By collecting and interpreting data, a business can determine what influences managerial changes had on performance and then modify those settings to help create a more productive process.

Here's how beauty shop managers use business performance:
  • Charged with leading the beauty team and analyzing business performance.
  • Motivate and recognize team.Analyze business performance: Review daily reports to drive sales.

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7. Visual Standards

Visual standards are a set of rules or regulations that define how a product should visuall look to end users.

Here's how beauty shop managers use visual standards:
  • Ensured all merchandise was being presented to visual standards.
  • Maintain operational and visual standards via consistent development/coaching with the visual and operation managers.

8. Retail Environment

A retail environment can be defined as the environment in which things are sold on a commercial scale. It is the sum of the variables and forces inside and outside the company that can influence retail decisions. Businesses in this sector sell a wide range of products to consumers and companies, ranging from groceries, clothing, hardware, household items, and office supplies.

Here's how beauty shop managers use retail environment:
  • Advanced to Sephora Beauty Manager to recruit and mentor a competitive team for a fast-paced cosmetic retail environment.
  • Demonstrated ability to effectively direct, coach, and train others in a energetic retail environment.

9. Beauty Products

Beauty Products are makeup products used to enhance or hide certain features on a person's face. This includes concealer and foundation, meant to give the wearer a smooth complexion, and lipstick, eyeliner, eyeshadow, and mascara, all of which enhance the lips and eyes of the wearer.

Here's how beauty shop managers use beauty products:
  • Run beauty products business as a separate P&L with bottom-line accountability for cost management and revenue growth.
  • Hire, train and appraise all product consultants, supervising them to drive sales of beauty products within the Sephora store.

10. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how beauty shop managers use customer service:
  • Implement targeted customer service standards and manage daily customer interactions to ensure customer satisfaction is achieved.
  • Trained team members in sales and presentation techniques, how to build an excellent CAD clientele base, and customer service.

11. Store Operations

Here's how beauty shop managers use store operations:
  • Provide customer service, assist management with daily store operations and conduct daily monetary transactions, assist in supervision of employees
  • Managed every aspect of store operations to achieve company objectives and reflect brand messaging.

12. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how beauty shop managers use sales floor:
  • Ensured the flow of the sales floor ran smooth, being a shop keeper owning every part of the business.
  • Planned daily and weekly replenishment of merchandise to ensure sales floor was customer ready at all times.

13. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how beauty shop managers use loss prevention:
  • Partnered with District Manager and Loss prevention weekly to discuss weekly sales and any merchandise discrepancies.
  • Adhere to and enforce loss prevention policies.

14. Client Service

Here's how beauty shop managers use client service:
  • Experience includes leading a cutting edge team with a passion for client service, an ability to collaborate and lead.
  • Develop and implement Client Service standards ensuring the overall Client Legendary Service metric exceeds 75% YTD.

15. Sephora

Here's how beauty shop managers use sephora:
  • Ensured adherence to the SEPHORA concepts and culture, ensuring maximum profitability and compliance with SEPHORA's objectives and policies.
  • Partnered with operations consultant to ensure efficient sell-through of merchandise, while maintaining Sephora's high expectations for visual merchandising.
top-skills

What skills help Beauty Shop Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on beauty shop manager resumes?

Dr. Timothy EdwardsDr. Timothy Edwards LinkedIn profile

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What beauty shop manager skills would you recommend for someone trying to advance their career?

Jaunelle Celaire

Chair, Professor of Voice, University of Alaska Fairbanks

Never stop learning! This may consist of going back to school, earning new certifications in your field of study, attending conferences and seminars, and making sure that your time management is always at its finest level of excellence.

List of beauty shop manager skills to add to your resume

Beauty shop manager skills

The most important skills for a beauty shop manager resume and required skills for a beauty shop manager to have include:

  • Product Knowledge
  • Makeup
  • GRASS
  • Skin Care
  • Animation
  • Business Performance
  • Visual Standards
  • Retail Environment
  • Beauty Products
  • Customer Service
  • Store Operations
  • Sales Floor
  • Loss Prevention
  • Client Service
  • Sephora
  • Store Events
  • Drive Sales
  • Sales Plan
  • Performance Management
  • Conference Calls
  • Sales Performance
  • Event Planning
  • Leadership Role
  • Customer Complaints
  • Inventory Control
  • Beauty Shop
  • YTD
  • Sales Volume
  • LY
  • Customer Relationships
  • HR

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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