GCS System Analyst (m/f/x)

BD (Becton, Dickinson and Company)
Remote or Vienna, VA
As part of our Global Customer Services (GCS) department, the GCS System analyst is responsible for ERP and service systems supporting GCS.

This role is accountable for providing first and second level support to internal customers including escalation management to the System IT teams. The scope includes end-to-end involvement in new system implementations: co-ordinating requirements gathering for new systems, participating in design development, validation and launch.

The System analyst will also work with the business to become familiar with the GCS business processes and identify areas where the performance or processes can be improved.
Job Description

Position Title: GCS Systems Analyst

Department: Global Customer Services

Reports to: GCSI Systems Manager

Scope: International

Location: Vienna (Austria), Winnersh (UK) preferable. Remote working will be considered

International travel will be required, up to 25%.

Overall purpose of the role:

As part of our Global Customer Services (GCS) department, the GCS System analyst is responsible for ERP and service systems supporting GCS.

This role is accountable for providing first and second level support to internal customers including escalation management to the System IT teams. The scope includes end-to-end involvement in new system implementations: co-ordinating requirements gathering for new systems, participating in design development, validation and launch.

The System analyst will also work with the business to become familiar with the GCS business processes and identify areas where the performance or processes can be improved.

Job Objectives:

System support

* Provide first level support to the GCS network of system Super-Users. Manage the day-to-day support for MMS
* In collaboration with the IT teams and system governance teams, manage system issues to resolution
* Liaise with the system governance teams to manage business requests for system improvements
* Manage system documentation creation & updates where necessary
* Provide system training via the network of system super users
* Participate in requirements gathering for new or updated systems. Working with internal customers to understand the business requirements and document these as an input to the system implementation process

Process Support

* Work with businesses to identify areas where performance, processes or customer experience can be improved
* Collect and document business requirements for project and process improvement efforts
* Review information and data trends to ensure that the business processes are achieving the desired results. Also, report out on process improvements
* Drive internal collaboration with all GCSI stakeholders

Primary role responsibilities

This provides a general focus for the requirements of the role but is not exhaustive

* Understand well the MMS business processes and use this knowledge to drive improvements for internal and external customers
* Develop excellent working relationships with the GCSI system super users, the Country Service Leaders and the broader MMS support teams, to develop an understanding of the business requirements
* Participate in the end-to-end implementation of new service and ERP systems
* Provide leadership in the correct use of the service and ERP systems and business processes
* Adhere to organization and department policies, quality procedures and protocols

Relevant qualifications

* Engineering degree or similar relevant qualification
* Experience in IT systems implementation an advantage
* Experience in business process support

Desired Competencies & skills

* Experience in working in a multi-cultural environment and matrix organisation
* Hands on approach - understanding the Service operations
* Ability to prioritize issues based on business impact
* Pro-active; high-performing and results orientated
* Strong customer orientation and problem-solving skills
* Collaborative style, establishing strong relationships within the GCS International team
* Problem solving: Identifying problems in business processes and offering suggestions for solving, or at least improving the situation.
* Reporting: Preparing formal reports, presentations and other means of communication to relay the results of process analysis to senior management
* Flexible attitude and ability to handle changing priorities
* Good skills in MS Office applications
* Excellent range of communication skills. Fluent in English, both oral and written

Primary Work Location

AUT Vienna - Handelskai

Additional Locations

GBR Winnersh - Eskdale Road

Work Shift

<

Territory Manager - Maryland/Baltimore

BD
Shepherdstown, WV
Opens new tabopen new tab
Job Description SummaryOur Peripheral Intervention (PI) business unit offers a comprehensive range of medical products, devices and services for the treatment of peripheral arterial and venous disease, cancer detection, and end-stage renal disease and maintenance.

At BD, sales go beyond selling products. As the leading medical technology company in the ever-transforming healthcare industry, we see how important it is to provide cutting edge solutions. This means changing how we partner with public and private-sector customers to understand their needs and improve patient lives.

As Territory Manager, you will represent BDPI in a specific geographical area assigned by the company and take necessary action to attain sales objectives.Job Description
Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Job Responsibilities: Sells the entire product line to current and new accounts. In forms customers of new and current pricing, backorders, and company policies Executes comprehensive in-service of products to all concerned individuals Plans sales calls on a continuous basis, managing sales time effectively Develops thorough knowledge of all products and clinical data Informs Regional Manager of significant market changes and competitive activity Achieves prompt, mutually satisfactory solutions to customer complaints Analyzes customer needs and creates solutions Maintains company automobile and company property Completes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures. Required Qualifications: Product knowledge and all features and benefits of BDPI products Surgical procedure knowledge, adequate to illustrate our product benefits Basic anatomy Medical and surgical terminology Through understanding of needs/analysis selling Excellent listening and communication skills Understands contract administration Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. Education and/or Experience: This position requires a Bachelor's Degree in Management or related area Two or more years outside sales experience or equivalency Demonstrated human relation and communication skills For many roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. Primary Work LocationUSA AZ - Tempe HeadquartersAdditional LocationsWork Shift
Opens new tabopen new tab

Territory Manager - Maryland/Baltimore

BD
Gaithersburg, MD
Opens new tabopen new tab
Job Description SummaryOur Peripheral Intervention (PI) business unit offers a comprehensive range of medical products, devices and services for the treatment of peripheral arterial and venous disease, cancer detection, and end-stage renal disease and maintenance.

At BD, sales go beyond selling products. As the leading medical technology company in the ever-transforming healthcare industry, we see how important it is to provide cutting edge solutions. This means changing how we partner with public and private-sector customers to understand their needs and improve patient lives.

As Territory Manager, you will represent BDPI in a specific geographical area assigned by the company and take necessary action to attain sales objectives.Job Description
Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Job Responsibilities: Sells the entire product line to current and new accounts. In forms customers of new and current pricing, backorders, and company policies Executes comprehensive in-service of products to all concerned individuals Plans sales calls on a continuous basis, managing sales time effectively Develops thorough knowledge of all products and clinical data Informs Regional Manager of significant market changes and competitive activity Achieves prompt, mutually satisfactory solutions to customer complaints Analyzes customer needs and creates solutions Maintains company automobile and company property Completes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures. Required Qualifications: Product knowledge and all features and benefits of BDPI products Surgical procedure knowledge, adequate to illustrate our product benefits Basic anatomy Medical and surgical terminology Through understanding of needs/analysis selling Excellent listening and communication skills Understands contract administration Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. Education and/or Experience: This position requires a Bachelor's Degree in Management or related area Two or more years outside sales experience or equivalency Demonstrated human relation and communication skills For many roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. Primary Work LocationUSA AZ - Tempe HeadquartersAdditional LocationsWork Shift
Opens new tabopen new tab

Territory Manager - Maryland/Baltimore

BD
Silver Spring, MD
Opens new tabopen new tab
Job Description SummaryOur Peripheral Intervention (PI) business unit offers a comprehensive range of medical products, devices and services for the treatment of peripheral arterial and venous disease, cancer detection, and end-stage renal disease and maintenance.

At BD, sales go beyond selling products. As the leading medical technology company in the ever-transforming healthcare industry, we see how important it is to provide cutting edge solutions. This means changing how we partner with public and private-sector customers to understand their needs and improve patient lives.

As Territory Manager, you will represent BDPI in a specific geographical area assigned by the company and take necessary action to attain sales objectives.Job Description
Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Job Responsibilities: Sells the entire product line to current and new accounts. In forms customers of new and current pricing, backorders, and company policies Executes comprehensive in-service of products to all concerned individuals Plans sales calls on a continuous basis, managing sales time effectively Develops thorough knowledge of all products and clinical data Informs Regional Manager of significant market changes and competitive activity Achieves prompt, mutually satisfactory solutions to customer complaints Analyzes customer needs and creates solutions Maintains company automobile and company property Completes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures. Required Qualifications: Product knowledge and all features and benefits of BDPI products Surgical procedure knowledge, adequate to illustrate our product benefits Basic anatomy Medical and surgical terminology Through understanding of needs/analysis selling Excellent listening and communication skills Understands contract administration Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. Education and/or Experience: This position requires a Bachelor's Degree in Management or related area Two or more years outside sales experience or equivalency Demonstrated human relation and communication skills For many roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. Primary Work LocationUSA AZ - Tempe HeadquartersAdditional LocationsWork Shift
Opens new tabopen new tab

Territory Manager - Maryland/Baltimore

BD
Newington, VA
Opens new tabopen new tab
Job Description SummaryOur Peripheral Intervention (PI) business unit offers a comprehensive range of medical products, devices and services for the treatment of peripheral arterial and venous disease, cancer detection, and end-stage renal disease and maintenance.

At BD, sales go beyond selling products. As the leading medical technology company in the ever-transforming healthcare industry, we see how important it is to provide cutting edge solutions. This means changing how we partner with public and private-sector customers to understand their needs and improve patient lives.

As Territory Manager, you will represent BDPI in a specific geographical area assigned by the company and take necessary action to attain sales objectives.Job Description
Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Job Responsibilities: Sells the entire product line to current and new accounts. In forms customers of new and current pricing, backorders, and company policies Executes comprehensive in-service of products to all concerned individuals Plans sales calls on a continuous basis, managing sales time effectively Develops thorough knowledge of all products and clinical data Informs Regional Manager of significant market changes and competitive activity Achieves prompt, mutually satisfactory solutions to customer complaints Analyzes customer needs and creates solutions Maintains company automobile and company property Completes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures. Required Qualifications: Product knowledge and all features and benefits of BDPI products Surgical procedure knowledge, adequate to illustrate our product benefits Basic anatomy Medical and surgical terminology Through understanding of needs/analysis selling Excellent listening and communication skills Understands contract administration Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. Education and/or Experience: This position requires a Bachelor's Degree in Management or related area Two or more years outside sales experience or equivalency Demonstrated human relation and communication skills For many roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. Primary Work LocationUSA AZ - Tempe HeadquartersAdditional LocationsWork Shift
Opens new tabopen new tab

Product Specialist (m/w/d) - befristet

BD (Becton, Dickinson and Company)
Vienna, VA
Die "Medication Management Solutions" Plattform von BD (Becton Dickinson Austria GmbH) hat mit der medizinisch-pharmazeutischen Software BD Cato™ eine umfassende IT-Lösung im Bereich der patientenindividuellen Medikationsanforderung und kontrollierten Herstellung im Reinraum entwickelt, deren Erfolgsgeschichte vor mehr als 15 Jahren begann und die in zahlreichen renommierten Krankenhäusern Europas und den USA eingesetzt wird. Mit BD Cato TPN™ bieten wir zusätzlich eine effektive Softwareunterstützung für die parenterale Ernährung an.
Job Description

Als Product Specialist (m/w/d) - Support sind Sie verantwortlich für die Anwenderbetreuung bei allen Anwendungsfragen zu BD Cato™ im direkten Kundenkontakt (ab Vertragsabschluss bzw. im Rahmen von Teststellungen). Sie bearbeiten Kundenanfragen selbständig, strukturiert und lösungsorientiert.

Die Position wird im ersten Schritt befristet bis Dezember 2022 besetzt werden, eine Option auf unbefristete Übernahme könnte bestehen.

Ihre Aufgaben beinhalten:

* Schnittstellen zwischen unseren Applikationen und der Krankenhaus-IT, beispielsweise zu Krankenhausinformationssystemen, CPOE-Systemen und Materialwirtschaft

* Durchführung von Softwareschulungen im In- und Ausland

* Enge Zusammenarbeit mit dem Projekt Management & Interface Management

* 1st & 2nd Level Support für die BD Cato™ Applikationen und diverser Schnittstellen

* Entgegennahme der europäischen telefonischen Support-Hotline

* Beantwortung von internationalen Email-Supportanfragen

* Selbstständige Problemanalyse und -lösung bei der Anwendung von BD Cato™

* Bug Analysis (Handelt es sich um einen Fehler des Systems?) und Bug Management (Fehlerdokumentation)

* Mithilfe bei der Einschulung von neuen Mitarbeitern im User Support

* Durchführung und Dokumentation von Software-Funktionstests / Software-Funktionstest während der Teilnahme an Dry-Runs und Funktionstests auf Anfrage von Kunden mit zusätzlicher Dokumentation

* Messestandbetreuung im In- und Ausland

Über Sie

Sie verfügen über eine pharmazeutische oder technische Ausbildung (Informatik, Medizinische Informatik, PTA, etc.), ein gutes technisches Verständnis sowie über fließende Deutsch-, Französisch- & Englischkenntnisse.

Zudem bringen Sie mit:

* Hohe Kunden- und Service-Orientierung

* Genauigkeit und Gewissenhaftigkeit, gepaart mit Kreativität und Eigeninitiative

* Fähigkeit, komplexe Zusammenhänge zu verstehen und zu analysieren

* Selbständigkeit, Verantwortungsbewusstsein und Teamfähigkeit

* ca. 25% Reisebereitschaft

Wir bieten

* Mitarbeit in einem dynamischen, hochmotivierten Team in einem globalen Umfeld.

* Ein familiäres Betriebsklima in einer innovativen Umgebung, in der Ihre Meinung zählt und ein junges, innovatives Team, das sich auf Ihre Ideen freut.

* Attraktives Vergütungs- und Leistungspaket bestehend aus einem Prämiensystem, betrieblicher Altersvorsorge, Mitarbeiteraktienprogramm, einer Beteiligung an Kinderbetreuungskosten nichtschulpflichtiger Kinder und weiteren Sozialleistungen.

* Einen sicheren Arbeitsplatz mit langfristigen Perspektiven und Entwicklungsmöglichkeiten, die gemeinsame Karriereplanung entlang unterschiedlicher Lebensphasen und eine sorgfältige Balance zwischen Work & Life sind uns sehr wichtig.

Für diese Position gilt für die Einstiegsstufe ein kollektivvertragliches Mindestentgelt von € 35.784,- brutto/Jahr, für die Regelstufe ein kollektivvertragliches Mindestentgelt von € 43.316,- € brutto/Jahr und für die Erfahrungsstufe ein kollektivvertragliches Mindestentgelt von € 49.014,- € brutto/Jahr (die Einstufung erfolgt nach den Kriterien des KV). Selbstverständlich bieten wir darüber hinaus eine Überzahlung abhängig von Ihrer Qualifikation und beruflichen Erfahrung.

Primary Work Location

AUT Vienna - Handelskai

Additional Locations

DEU Heidelberg - Tullastrasse, DEU Kelberg - Rowastrasse, FRA Le Pont-de-Claix Cedex

Work Shift

<

Product Specialist (m/w/d) MedTech Support

BD (Becton, Dickinson and Company)
Vienna, VA
Die "Medication Management Solutions" Plattform von BD (Becton Dickinson Austria GmbH) hat mit der medizinisch-pharmazeutischen Software BD Cato™ eine umfassende IT-Lösung im Bereich der patientenindividuellen Medikationsanforderung und kontrollierten Herstellung im Reinraum entwickelt, deren Erfolgsgeschichte vor mehr als 15 Jahren begann und die in zahlreichen renommierten Krankenhäusern Europas und den USA eingesetzt wird. Mit BD Cato TPN™ bieten wir zusätzlich eine effektive Softwareunterstützung für die parenterale Ernährung an.
Job Description

Als Product Specialist (m/w) - Support sind Sie verantwortlich für die Anwenderbetreuung bei allen Anwendungsfragen zu BD Cato™ im direkten Kundenkontakt (ab Vertragsabschluss bzw. im Rahmen von Teststellungen). Sie bearbeiten Kundenanfragen selbständig, strukturiert und lösungsorientiert.

Ihre weiteren Aufgaben beinhalten:

* Schnittstellen zwischen unseren Applikationen und der Krankenhaus-IT, beispielsweise zu Krankenhausinformationssystemen, CPOE-Systemen und Materialwirtschaft

* Durchführung von Softwareschulungen im In- und Ausland

* Enge Zusammenarbeit mit dem Projekt Management & Interface Management

* 1st & 2nd Level Support für die BD Cato™ Applikationen und diverser Schnittstellen

* Entgegennahme der europäischen telefonischen Support-Hotline

* Beantwortung von internationalen Email-Supportanfragen

* Selbstständige Problemanalyse und -lösung bei der Anwendung von BD Cato™

* Bug Analysis (Handelt es sich um einen Fehler des Systems?) und Bug Management (Fehlerdokumentation)

* Mithilfe bei der Einschulung von neuen Mitarbeitern im User Support

* Durchführung und Dokumentation von Software-Funktionstests / Software-Funktionstest während der Teilnahme an Dry-Runs und Funktionstests auf Anfrage von Kunden mit zusätzlicher Dokumentation

* Messestandbetreuung im In- und Ausland

Über Sie

Sie verfügen über eine pharmazeutische oder technische Ausbildung (Informatik, Medizinische Informatik, PTA, etc.), ein gutes technisches Verständnis sowie über fließende Deutsch-, Polnisch- & Englischkenntnisse.

Zudem bringen Sie mit:

* Hohe Kunden- und Service-Orientierung

* Genauigkeit und Gewissenhaftigkeit, gepaart mit Kreativität und Eigeninitiative

* Fähigkeit, komplexe Zusammenhänge zu verstehen und zu analysieren

* Selbständigkeit, Verantwortungsbewusstsein und Teamfähigkeit

* ca. 25% Reisebereitschaft

Wir bieten

* Mitarbeit in einem dynamischen, hochmotivierten Team in einem globalen Umfeld.

* Ein familiäres Betriebsklima in einer innovativen Umgebung, in der Ihre Meinung zählt und ein junges, innovatives Team, das sich auf Ihre Ideen freut.

* Attraktives Vergütungs- und Leistungspaket bestehend aus einem Prämiensystem, betrieblicher Altersvorsorge, Mitarbeiteraktienprogramm, einer Beteiligung an Kinderbetreuungskosten nichtschulpflichtiger Kinder und weiteren Sozialleistungen.

* Einen sicheren Arbeitsplatz mit langfristigen Perspektiven und Entwicklungsmöglichkeiten, die gemeinsame Karriereplanung entlang unterschiedlicher Lebensphasen und eine sorgfältige Balance zwischen Work & Life sind uns sehr wichtig.

Für diese Position gilt für die Einstiegsstufe ein kollektivvertragliches Mindestentgelt von € 35.784,- brutto/Jahr, für die Regelstufe ein kollektivvertragliches Mindestentgelt von € 43.316,- € brutto/Jahr und für die Erfahrungsstufe ein kollektivvertragliches Mindestentgelt von € 49.014,- € brutto/Jahr (die Einstufung erfolgt nach den Kriterien des KV). Selbstverständlich bieten wir darüber hinaus eine Überzahlung abhängig von Ihrer Qualifikation und beruflichen Erfahrung.

Primary Work Location

AUT Vienna - Handelskai

Additional Locations

DEU Heidelberg - Tullastrasse, DEU Kelberg - Rowastrasse, POL Krakow - Business Park, POL Warsaw - ul. Cybernetyki, POL Warsaw - ul. Osmanska, POL Wroclaw - Legnicka

Work Shift

<

Field Service Engineer

BD (Becton, Dickinson and Company)
Rockville, MD
**Be part of something bigger!**

BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues.

The Field Service Engineer is responsible for providing on-site support to BD customers that includes, but is not limited to: installation and service of diagnostic instrumentation, after-hours phone support, holiday and weekend on-site support, marketing, exhibitions, and clinical trials support.

**Responsibilities:**

+ This position is to be located in the Bethesda, MD area

+ Install and service instrumentation with minimum direct supervision, as requested, by the Service Center in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards

+ Provide follow-up service by calling customers who have recently been provided service

+ Ensure service was complete and satisfactory to the customers' needs

+ Properly maintain car stock inventory, test equipment, tools, and technical data

+ Complete service documentation, as required, by the position function or requested by System Support Engineering Manager in accordance with current GMP requirements

+ Display maturity and judgment in time management and expense control

+ Maintain expense levels within the established guidelines for field service travel and sites visits

+ Report quality control and other technical problems, in detail, to the Service Center and System Support Engineering Manager

+ Properly maintain and utilize company vehicle as outlined by current Corporate fleet policy. Interface effectively with other departments and managers to resolve customer problems and issues

+ Perform other duties as assigned

+ Accountable for providing support to customers that meet BD standards of superior quality service at all times

+ Accountable for Company issued credit cards, travel advances, company vehicle, trunk stock of spare, and repair parts

+ As a representative of BD, promote and maintain good customer relations through high standards of personal appearance, ethical behavior, maturity and good judgment

**Qualifications:**

+ A minimum of a High School diploma

+ A minimum of 3 years' experience troubleshooting instruments or components

+ Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.

+ Must be able to travel a minimum of 50%

**Assets:**

+ Flow Cytometry experience is a plus

+ Technical military training

+ Associates or Bachelor's degree in Electronics, Engineering, or other related technical or biological discipline

+ Prior Field Service Engineer experience

+ Individuals with previous experience troubleshooting medical device instruments

+ Previous customer interfacing role

+ Proficiency with MS Office applications such as Word and Excel

+ Familiarity with recent Mac and PC operating systems

+ Experience with tools and test equipment such as digital volt meters and oscilloscopes desirable

Employment at BD is contingent upon the Company's receipt of sufficient proof that you are or will be fully vaccinated against COVID-19. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

**Why join us?**

A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day.

You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates.

**To learn more about BD visit** **https://jobs.bd.com/**

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

**Primary Work Location**

USA CA - San Jose

**Additional Locations**

**Work Shift**

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Territory Manager - Maryland/Baltimore

BD
Fairplay, MD
Opens new tabopen new tab
Job Description SummaryOur Peripheral Intervention (PI) business unit offers a comprehensive range of medical products, devices and services for the treatment of peripheral arterial and venous disease, cancer detection, and end-stage renal disease and maintenance.

At BD, sales go beyond selling products. As the leading medical technology company in the ever-transforming healthcare industry, we see how important it is to provide cutting edge solutions. This means changing how we partner with public and private-sector customers to understand their needs and improve patient lives.

As Territory Manager, you will represent BDPI in a specific geographical area assigned by the company and take necessary action to attain sales objectives.Job Description
Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Job Responsibilities: Sells the entire product line to current and new accounts. In forms customers of new and current pricing, backorders, and company policies Executes comprehensive in-service of products to all concerned individuals Plans sales calls on a continuous basis, managing sales time effectively Develops thorough knowledge of all products and clinical data Informs Regional Manager of significant market changes and competitive activity Achieves prompt, mutually satisfactory solutions to customer complaints Analyzes customer needs and creates solutions Maintains company automobile and company property Completes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures. Required Qualifications: Product knowledge and all features and benefits of BDPI products Surgical procedure knowledge, adequate to illustrate our product benefits Basic anatomy Medical and surgical terminology Through understanding of needs/analysis selling Excellent listening and communication skills Understands contract administration Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. Education and/or Experience: This position requires a Bachelor's Degree in Management or related area Two or more years outside sales experience or equivalency Demonstrated human relation and communication skills For many roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. Primary Work LocationUSA AZ - Tempe HeadquartersAdditional LocationsWork Shift
Opens new tabopen new tab

Territory Manager - Maryland/Baltimore

BD
Glenarden, MD
Opens new tabopen new tab
Job Description SummaryOur Peripheral Intervention (PI) business unit offers a comprehensive range of medical products, devices and services for the treatment of peripheral arterial and venous disease, cancer detection, and end-stage renal disease and maintenance.

At BD, sales go beyond selling products. As the leading medical technology company in the ever-transforming healthcare industry, we see how important it is to provide cutting edge solutions. This means changing how we partner with public and private-sector customers to understand their needs and improve patient lives.

As Territory Manager, you will represent BDPI in a specific geographical area assigned by the company and take necessary action to attain sales objectives.Job Description
Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most challenging global health issues. Job Responsibilities: Sells the entire product line to current and new accounts. In forms customers of new and current pricing, backorders, and company policies Executes comprehensive in-service of products to all concerned individuals Plans sales calls on a continuous basis, managing sales time effectively Develops thorough knowledge of all products and clinical data Informs Regional Manager of significant market changes and competitive activity Achieves prompt, mutually satisfactory solutions to customer complaints Analyzes customer needs and creates solutions Maintains company automobile and company property Completes and processes BDPI reports including but not limited to: sales summary reports, expense reports, monthly product tracking reports, account targeting reports, and complaint reports in accordance with established policies and procedures. Required Qualifications: Product knowledge and all features and benefits of BDPI products Surgical procedure knowledge, adequate to illustrate our product benefits Basic anatomy Medical and surgical terminology Through understanding of needs/analysis selling Excellent listening and communication skills Understands contract administration Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards. Education and/or Experience: This position requires a Bachelor's Degree in Management or related area Two or more years outside sales experience or equivalency Demonstrated human relation and communication skills For many roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, weekly testing for COVID-19 may be available instead of vaccination. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law. Why join us? A career at BD means being part of a team that values your opinions and contributions and that empowers you to bring your authentic self to work. Here our associates can fulfill their life's purpose through the work that they do every day. You will learn and work alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. Our Total Rewards program - which includes competitive pay, benefits, continuous learning, recognition, career growth, and life balance components - is designed to support the varying needs of our diverse and global associates. To learn more about BD visit https://jobs.bd.com/ Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. Primary Work LocationUSA AZ - Tempe HeadquartersAdditional LocationsWork Shift
Opens new tabopen new tab

Territory Manager - Maryland/Baltimore

BD
District Heights, MD
Opens new tabopen new tab
Opens new tabopen new tab

Territory Manager - Maryland/Baltimore

BD
Laurel, MD
Opens new tabopen new tab
Opens new tabopen new tab

Territory Manager - Maryland/Baltimore

BD
Ashton-Sandy Spring, MD
Opens new tabopen new tab
Opens new tabopen new tab

Maintenance Technician

BD
Columbia, MD
Opens new tabopen new tab
Opens new tabopen new tab

GCS System Analyst (m/f/x)

BD (Becton, Dickinson and Company)
Remote or Vienna, VA

Contracts Consultant - REMOTE

BD (Becton, Dickinson and Company)
Remote or Tempe, AZ

Jobs From Similar Companies

Jobs from similar companies you might want to view.