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  • Customer Service Representative

    Weather Shield Windows and Doors 4.3company rating

    Medford, WI jobs

    Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift. This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills. ESSENTIAL DUTIES AND RESPONSIBILITIES: Responding to phone calls from customers and be a proactive voice of the company to them. Identify and enter no-charge orders, credit memos and returns. Research and resolve problems regarding orders. Assist sales reps with product and procedural issues. Respond to customer inquiries in a timely manner. Follow up on orders that need attention. Assist customers in learning our systems and using our tools. Work with customers to fulfill their window and door buying needs. Suggest additional products/options where appropriate. Train and provide guidance to new team members to enhance customer service. Suggest improvements to systems and procedures. Help to implement changes that improve quality and efficiency. Test new and updated programs. Perform other job-related duties as necessary to fulfill responsibilities of the position. Process Job Site service requests. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Excellent verbal and written communication skills, good reasoning skills and attention to detail Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies. Must be organized and have a friendly, courteous, helpful and positive attitude. EDUCATION: High school diploma or equivalent preferred. EXPERIENCE: Varying levels accepted. COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications. PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required. EMPLOYEE ACKNOWLEDGEMENT: This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
    $34k-39k yearly est. 1d ago
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  • Customer Service Representative

    Acoustical Solutions 3.7company rating

    Richmond, VA jobs

    Are you passionate about providing exceptional service? Do you thrive in a fast-paced, environment? Do you love to solve problems? Look no further! We're seeking a Customer Service Representative to join our team. About us: We are a growing acoustical product manufacturer who is forward thinking, believes in continuous improvement that values integrity and innovation. Brief Summary: The CSR or Customer Service Representative serves as the first point of contact for customers who have questions or issues related to a company's products or services. ACTIVITES/TASKS Manage a high volume of incoming phone calls. Answers / manages phone calls, voice mails, emails, and other communications. Fields all customer inquiries and responds to / manages same. Directs customers to other staff when additional technical assistance is needed. Generate sales leads or upsell opportunities if possible Identify and assess customer needs to achieve satisfaction Build sustainable relationships with customer accounts through open and interactive communication Troubleshoot and investigate customer inquiries or complaints. Ensure excellent service standards and maintain high customer satisfaction. Participates in the daily management process every day. As for all team members, this role also tracks / plots data as assigned, and leads problem solving initiatives as assigned. Supports and fully participates in the company's continuous improvement processes. “Follows and Lives” the company's stated values. Flexibility to work extended hours and overtime as required to support inquiries Nationwide Uses customer complaints and review feedback to improve website design, service offerings, and customer satisfaction. Assists with responses and resolution of customer issues and complaints. Oversees corrections and improvements to product offerings to ensure accurate, competitive product positioning. Regularly evaluates competitors with respect to pricing, delivery, service, quality, etc. and works with required production, sourcing, and web developers to offer best value in the industry. Other duties and projects as may be assigned. PHYSICAL REQUIREMENTS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Extensive time spent sitting at a desk typing and speaking on phone Ability to work in a high stress, face paced environment Periodically subject to construction or warehouse environments PROFESSIONAL COMPETENCIES DESIRED AS degree in related field or relevant work experience in manufacturing / ERP environment. BS degree preferred but not required. APICS or similar certifications preferred. (Company supports earning or continuing relevant certifications) A minimum of 3 years' work experience in a customer service role required. High proficiency in Microsoft Office suite required. ERP data entry experience preferred. Self-motivated, high-energy level and a “willingness to go the extra mile”. Excellent writing and verbal communication skills. Strong follow-through skills to complete tasks “on time” and accurately. Knowledge of Bill of Materials and Production Routers. Excellent communication skills and a positive attitude Strong problem-solving abilities Patience and empathy Ability to multitask and prioritize effectively Quick learner who pays attention to detail SAFETY REQUIREMENTS Adheres to Acoustical Solutions Health & Safety manual Attends all company safety meetings. Ability to lift 25 pounds. Wears appropriate PPE when required. PERKS: Competitive salary and benefits package Opportunities for growth and advancement Fun supportive team culture
    $24k-32k yearly est. 1d ago
  • Call Center Hiring Immediately

    Dabella 4.1company rating

    Boise, ID jobs

    Description Are you looking for a company that is founded on growth and opportunity? Are you having trouble finding a company that values its employees and is committed to personal growth and development? Are you currently stuck sitting in the same role with little to no advancement? Here at DaBella, we are a people company, and our focus is OUR people. That's why we stand behind our Core Values We Lead. We Care. We Grow! In fact, most of our upper management have started in this very same role and have been able to find not just a job but also a career. Our team of leaders are passionate about goals, growth, and developing the next chain of leaders here within our company and Call Center. What we offer here at DaBella is a different type of career experience. We offer hourly base pay plus uncapped bonus opportunities within our Call Center. Starting pay is $20.00 - $21.00 per hour plus Uncapped Bonuses At DaBella We understand that it can be hard living off just an hourly wage or working multiple jobs to support your family. Therefore, we offer a lucrative bonus structure for top performers! Best of all there is no cap on income or growth opportunities. This is a full-time position 35 hours a week plus opportunities to work overtime if available. Responsibilities:· Take Inbound and make outbound calls to new and existing customers from our database· Engage with each customer and update call log and dispositions accurately· Reach out to previous customers for new sales opportunities· Meet or exceed daily call volume and production goals· Build rapport and urgency to persuade new customers to schedule a free consultation· NO COLD CALLING What DaBella offers:· (AM Shift) 6:30 am - 2:00 pm starts at $20.00 + Uncapped Bonus!· (PM Shift) 1:30 pm - 9:00 pm starts at $21.00 + Uncapped Bonus!· Uncapped Bonus! Average monthly bonus is $2,500 with Top Performers earning $4,500 a month in bonuses alone!· Competitive benefits!· Advancement opportunities and internal promotions Benefits:Employees and their families are eligible to enroll in:· Medical, Dental, and Vision· Health Savings Account (HSA)· Company Sponsored Life Insurance· Supplemental Life Insurance· Long-term and short-term disability· Accident protection· Employee assistance program - access to counseling services and other tools to improve work/family/life balance· Pet Insurance for your furry family member· 401k plan· Additional Insurance Programs includingo UHC Rewardso Rally Healtho One Pass Select (gym membership subscription) Additional Perks:· VPTO (Volunteer paid time off) year-round incentives to give back to your local community· Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences· Relocation opportunities to other branches across the nation Each DaBella Employee receives:· 80 hours of Paid Time Off annually with incremental increases· 6 paid holidays during a calendar year effective day one of employment Physical Requirements:· Ability to remain in a seated position for multiple hours at a time· Entering text or data into a computer utilizing a traditional keyboard· Ability to hear, understand and distinguish speech - in person/telephone DaBella is the recognized leader in home improvement services, building lasting value in roofing, siding, windows, and baths/showers. We are the fastest-growing home improvement company in the nation, with a goal of transforming the industry from the ground up. Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing? Apply today for immediate consideration! *This is an ON-SITE position* To learn more about DaBella, visit us at **************
    $20-21 hourly Auto-Apply 60d+ ago
  • Part Time Call Center

    Dabella 4.1company rating

    Addison, TX jobs

    Description Join DaBella's Winning Team and Skyrocket Your Career! Onsite In-PersonCOMPENSATION:PT Shift Saturdays and Sundays (8:00 am - 5:00 pm): Starting at $18.00/hr + Uncapped Bonus! Ready to seize a golden opportunity? DaBella, a powerhouse in the home improvement industry, is on the lookout for go-getters like you! As one of the nation's largest and fastest-growing companies in our field, we're racing towards success and need top-notch individuals like YOU to accelerate our journey! At DaBella, we embody a culture of speed, positivity, and relentless drive to revolutionize both lives and the home improvement landscape. We're all about fostering leaders internally and sky's the limit for your growth here! Eager to supercharge your earnings and take charge of your destiny? We're urgently expanding to fuel our explosive growth and we're ready to kickstart YOUR journey as early as Monday! Responsibilities:· Take Inbound and make outbound calls to new and existing customers from our database· Engage with each customer and update call log and dispositions accurately· Reach out to previous customers for new sales opportunities· Meet or exceed daily call volume and production goals· Build rapport and urgency to persuade new customers to schedule a free consultation· NO COLD CALLING WHO WE'RE LOOKING FOR:The ideal candidate embodies: Self-motivation and a hunger for results. Stellar verbal communication skills and a polished, professional demeanor. A knack for thriving in a high-octane, dynamic team environment. A thirst for mentorship and an insatiable appetite for learning. A track record of meeting and exceeding production standards. APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success!Learn more about DaBella and join the revolution at *******************
    $18 hourly Auto-Apply 60d+ ago
  • Call Center Agents

    Great Day Improvements 4.1company rating

    Twinsburg, OH jobs

    CALL CENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO HYBRID FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team! Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression! Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants. We are seeking FULL TIME - MORNING, EVENINGS & WEEKENDS. HYBRID AFTER TRAINING Responsibilities * Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. * Provide an exceptional customer experience with each call. * Accurate entry of customer's information into our database to set each appointment. * Make outbound calls to potential customers as necessary for various follow-up initiatives. * Additional administrative duties as required. Qualifications * Exceptional verbal and written communication skills * Exceptional listening and problem-solving skills * Must be very well organized * Ability to speak clearly and concisely over the phone * Ability to multi-task (talk and type simultaneously) and overcome objections * Upbeat, positive and professional attitude - a team player * Must genuinely enjoy helping customers * Proficiency with computers is required along with an aptitude to learn our phone and database systems * Accuracy and attention to detail are must-have traits * Reliable attendance and punctuality TRAINING PAY, BONUSES & BENEFITS with PTO HYBRID AFTER TRAINING PAID TRAINING with FULL TIME POSITIONS AVAILABLE FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO PAID TRAINING - EQUIPMENT SUPPLIED * Must have high-speed internet connection * Must be self-disciplined to stay on task * Must have ability to speak with customers without any major background noise or distractions while on the phone * Must be willing and able to TRAIN & work at our Twinsburg, Ohio office GDI is an Equal Employment Opportunity Employer #INDGDI
    $16 hourly Auto-Apply 8d ago
  • Call Center Agents

    Great Day Improvements 4.1company rating

    Macedonia, OH jobs

    CALL CENTER AGENTS - TWINSBURG, OHIO PAID TRAINING, Up to $16 HOURLY, PTO & BENEFITS with FULL TIME POSITIONS AVAILABLE in TWINSBURG, OHIO HYBRID FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS STARTING Up to $16 HOURLY + BONUSES IMMEDIATE HIRES AVAILABLE!!!!! Must be willing and able to TRAIN & work at our Twinsburg, OH Corporate office Great Day Improvements is GROWING! We are seeking friendly upbeat people to join our Customer Care Team! Our Customer Care Specialists are the first point of contact with customers and are responsible for the BEST first impression! Their primary responsibility is to assist new customers in scheduling a free design consultation with one of our Design Consultants. We are seeking FULL TIME - MORNING, EVENINGS & WEEKENDS. HYBRID AFTER TRAINING Responsibilities * Answer incoming calls from our customers, uncover their needs and schedule a design consultation with one of our product experts or direct them to the appropriate department. * Provide an exceptional customer experience with each call. * Accurate entry of customer's information into our database to set each appointment. * Make outbound calls to potential customers as necessary for various follow-up initiatives. * Additional administrative duties as required. Qualifications * Exceptional verbal and written communication skills * Exceptional listening and problem-solving skills * Must be very well organized * Ability to speak clearly and concisely over the phone * Ability to multi-task (talk and type simultaneously) and overcome objections * Upbeat, positive and professional attitude - a team player * Must genuinely enjoy helping customers * Proficiency with computers is required along with an aptitude to learn our phone and database systems * Accuracy and attention to detail are must-have traits * Reliable attendance and punctuality TRAINING PAY, BONUSES & BENEFITS with PTO HYBRID AFTER TRAINING PAID TRAINING with FULL TIME POSITIONS AVAILABLE FULL TIME MORNINGS, EVENING & WEEKEND POSITIONS UP TO $16 HOURLY + BONUSES + BENEFITS + PTO PAID TRAINING - EQUIPMENT SUPPLIED * Must have high-speed internet connection * Must be self-disciplined to stay on task * Must have ability to speak with customers without any major background noise or distractions while on the phone * Must be willing and able to TRAIN & work at our Twinsburg, Ohio office GDI is an Equal Employment Opportunity Employer #INDGDIEC
    $16 hourly Auto-Apply 8d ago
  • Commissioning Agent - Data Center

    Olsson 4.7company rating

    Omaha, NE jobs

    Cedar Rapids, IA; Indianapolis, IN; Kansas City, MO; Lincoln, NE; Minneapolis, MN; Monroe, LA; Omaha, NE ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one. In this role, you'll: + Oversee daily commissioning activities with precision and accountability + Conduct thorough pre-functional and functional testing to validate system integrity + Collaborate with clients and internal teams to drive successful project outcomes + Champion quality and reliability to help secure repeat business from satisfied partners We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + 3+ years of experience in commissioning + Strong Knowledge base of Pre Functional and Functional Commissioning + Experience in Mechanical and Electrical systems + Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work + Ability to work with marketing and business development to gain new clients + Investigation and troubleshooting of problems to find solutions + Construction experience preferred \#LI-DD1 **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $27k-36k yearly est. 60d+ ago
  • Call Center Representative

    All American Renovations 4.5company rating

    Locust Grove, GA jobs

    Job Brief: We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call center team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Skills Required: High school diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.
    $31k-35k yearly est. 60d+ ago
  • Commissioning Agent - Data Center

    Olsson 4.7company rating

    Monroe, LA jobs

    Cedar Rapids, IA; Indianapolis, IN; Kansas City, MO; Lincoln, NE; Minneapolis, MN; Monroe, LA; Omaha, NE ** We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company. We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us. **Job Description** Olsson is offering an exciting opportunity to work directly with the world's leading technology companies in a high-impact commissioning role. As a key player in our team, you'll ensure that state-of-the-art facilities-like data centers and other large-scale infrastructure-operate at peak performance from day one. In this role, you'll: + Oversee daily commissioning activities with precision and accountability + Conduct thorough pre-functional and functional testing to validate system integrity + Collaborate with clients and internal teams to drive successful project outcomes + Champion quality and reliability to help secure repeat business from satisfied partners We're seeking professionals who bring deep commissioning experience and thrive in fast-paced, collaborative environments. Ideal candidates will be comfortable working with complex mechanical and electrical systems, and possess a proactive mindset, strong attention to detail, and a passion for excellence **Qualifications** **You are passionate about:** + Working collaboratively with others. + Having ownership in the work you do. + Using your talents to positively affect communities. **You bring to the team:** + Strong communication skills + Ability to contribute and work well on a team + 3+ years of experience in commissioning + Strong Knowledge base of Pre Functional and Functional Commissioning + Experience in Mechanical and Electrical systems + Ability to lead projects and self-starter to take on a variety of tasks to best serve the client and their project work + Ability to work with marketing and business development to gain new clients + Investigation and troubleshooting of problems to find solutions + Construction experience preferred \#LI-DD1 **Additional Information** Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come. As an Olsson employee, you will: + Receive a competitive 401(k) match + Be empowered to build your career with tailored development paths + Have the possibility for flexible work arrangements + Engage in work that has a positive impact on communities + Participate in a wellness program promoting balanced lifestyles In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance. Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status. Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices. For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** . Create a Job Alert Interested in building your career at Olsson? Get future opportunities sent straight to your email.
    $18k-26k yearly est. 60d+ ago
  • Appointment Center Representative

    Helitech Waterproofing 3.5company rating

    Illinois jobs

    Helitech is a leading foundation contractor based in the St. Louis area working in waterproofing, foundation repair and rehabilitation & concrete leveling. We are always looking for great employees to help better serve our customers. Our reputation is built on honesty, integrity, quality craftsmanship, and customer support. As an employer, we are committed to employee satisfaction, job safety, and professional growth. Helitech is a family owned and operated company that has been the #1 choice for waterproofing and foundation repair in Illinois, Missouri, Quad Cities, and Western Kentucky since 1987. We believe that hiring the most qualified people with the right skillset and mindset allows us to deliver the highest quality foundation services and the best-in-class customer experience. That s why Helitech has been the employer of choice for over 35 years since 1987. Position Overview: We are currently looking for an upbeat, personable, driven & self-starting individual to assist our Appointment Center Department. Must have a strong work ethic, great attitude, excellent communication skills and the ability to multi-task. This candidate should possess the ability to work in a fast-paced environment and pay close attention to detail. Punctuality and attendance are of extreme importance. Position Qualifications Previous experience in sales or customer service is preferred Strong communication and interpersonal skills Experience using CRM systems, multiple displays and typing experience Ability to work in a fast pace, target driven environment; Must be able to multi-task Professional demeanor and will to succeed Responsibilities include: Inbound/Outbound Calls Communicating with customers via live chat, text, & email Transcribing company voicemails Scheduling sales & service appointments Calendar Consolidation & logistics Other miscellaneous tasks assigned by your supervisor or manager Compensation & Benefits: $18/hour with bonus opportunity that averages $500-$600 per month Health, Dental, and Vision insurance 401(k) with company match Paid vacation and holidays Please Note: All employment offers are contingent upon the successful completion of a pre-employment background check.
    $18 hourly 60d+ ago
  • Call Center Representative

    West Shore Home 4.4company rating

    Harrisburg, PA jobs

    Inside Sales Representative Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see “no” as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #LI-NM1 #corpisshp
    $17.8-19.8 hourly 5d ago
  • Call Center Representative - Hourly Base + Incentive!

    Granite Transformations 3.8company rating

    Florida jobs

    Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative
    $23k-30k yearly est. Auto-Apply 60d+ ago
  • Call Center Representative

    West Shore Home 4.4company rating

    Mechanicsburg, PA jobs

    Inside Sales Representative Location: Mechanicsburg, PA (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: To be a great first impression for our customers with West Shore Home! This position is entirely calls, and working with customers, utilizing your sales skills, to schedule appointments with our In Home Sales team. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see “no” as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $17.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************ #corpisshp #LI-NM1
    $17.8-19.8 hourly 5d ago
  • Call Center Representative

    Four Seasons Home Products 4.2company rating

    Missouri jobs

    Job Description:Do you like talking to new people? Are you looking for an opportunity to get paid what you are worth and have FUN. Four Seasons Home Products is looking for a Call Center Specialist. Receive inbound leads from our many different sources of marketing, homeowners that are looking for our services and are ready to buy! Benefits & Compensation Competitive benefit package including medical, dental, vision, and life insurance 401k retirement plan with company match Training development program and opportunities for advancement Paid Time Off Fun, competitive & team-oriented company culture Job Responsibilities: Book inbound/Outbound appointments over the phone from our list of services Meet or exceed team productivity goals You MUST be computer literate Customer Service Oriented Must agree to and pass a background check We Provide: Training. You will receive the training you deserve and we will continue to coach and train you to ensure you continue to succeed, learn and grow with us! A goal oriented fun environment that will motivate you to succeed! Qualified Inbound Leads Job Type: Full-time YOUR FUTURE Career Starts Here The Four Seasons brand is a household name in the home improvement industry offering a large product portfolio that helps customers make the most of their home. As one of the largest privately-held remodeling groups in North America, Four Seasons has their sights set on continuing to build a trusted and dependable brand through organic growth and strategic acquisition. Four Seasons serves a network of over 3,000 dealers and contractors supported strategically by numerous manufacturing and service center facilities. Our geographical coverage is complemented with a commitment to business support including research and development, brand investment, “best in class” tools, customer service, strategic partners and comprehensive training classes.
    $25k-33k yearly est. Auto-Apply 60d+ ago
  • Call Center Specialist

    Solar Alternatives 4.4company rating

    Harahan, LA jobs

    Job Description Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services
    $25-35 hourly 24d ago
  • Call Center Specialist

    Solar Alternatives 4.4company rating

    Harahan, LA jobs

    Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services
    $25-35 hourly Auto-Apply 60d+ ago
  • Call Center Representative - Hourly Base + Incentive!

    Granite Transformations 3.8company rating

    Orange Park, FL jobs

    Job Description Granite Transformations & Bath Planet of Jacksonville is looking for an outstanding Call Center Representative to call and qualify sales leads, schedule sales appointments, manage customer inquiries, and facilitate other sales tasks as needed. This person will be outbound dialing new inbound leads as well as our potential customer database. Expectation is one set appointment for every two hours worked. Compensation is hourly plus incentive based on volume of set appointments. Qualifications: - Positive attitude and customer service mindset - Self motivated, driven individual - Professional, energetic and a strong brand ambassador for the company - Maintaining flexibility and adaptability in an ever-changing work environment - Critical thinker with the ability to effectively develop solutions - Team player - Basic computer proficiency, including Microsoft tools - Must be available to work Saturday rotation - Organized and detail oriented Related keywords: sales, inside sales, inside sales representative, call center representative Powered by JazzHR 33TJQYZ8uT
    $23k-30k yearly est. 30d ago
  • Call Center Specialist

    West Shore Home 4.4company rating

    Raleigh, NC jobs

    Inside Sales Representative Location: Raleigh, NC (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************* #LI-AW1
    $19.8 hourly 6d ago
  • Call Center Specialist

    Lewis Automotive Group 3.4company rating

    Garden City, KS jobs

    Call Center Specialist Hertz - Garden City, KS Job Description A Call Center Specialist takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers' needs or issues and providing helpful solutions to their problems. Essential duties include the following. Answer Phones Make Reservations Extend Rentals Attend to Voicemails Maintain Car Lists Work in Reservation Program (KARZ) Work in Excel Other tasks will be assigned as the position evolves. Job Type: Full-time Experience High school diploma. Benefits: Health Insurance, Dental, Vision, 401k and more. We are an equal opportunity employer.
    $25k-30k yearly est. 40d ago
  • Call Center Specialist - Customer Service

    Bath Fitter 4.6company rating

    Harrisburg, PA jobs

    Are you looking to start a new career? Bath Fitter is looking for Customer Service Specialists to start immediately! We are a premier remodeling company that specializes in solutions that make a major improvement in people's lives and homes faster and for less cost than traditional methods. Bath Fitter can transform a Tub/Shower in as little as 1 day. Every project is backed by a lifetime warranty that covers both parts and labor. Being in business for 40 years, we have successfully completed thousands of installations and our list of satisfied customers continues to grow. Bath Fitter will exceed your expectations with superior quality and value you will have to see to believe. And we enjoy a competitive price advantage compared to traditional solutions. This is your opportunity to work with the nation's largest home improvement company. Click here to learn more about us. Job Responsibilities & Description for Customer Service Specialists: Assist customers with any product/service questions they may have Set up potential customer appointments Discuss our wide variety of remodeling options Verify and update customer information in the database Job Requirements for Customer Service Specialists: Must have reliable transportation, this is an in office position in Etters PA Experience in Microsoft Office preferred High school diploma/GED Previous customer service experience preferred What we offer YOU: PAID training-you will have a two week training in the classroom and on the floor Room to grow-we want to assist you in getting where you want to be. With that being said, there is plenty of room to grow within the company. You will be evaluated every 30 days to assess your performance and get you closer to reaching your goals. You decide on your pay-you will be making a set hourly rate plus shift differential and an uncapped bonus structure. If you put in the work, the results will show. Apply today - We don't want you to miss out on this opportunity. Keywords: Call center, customer service, appointment setter, inbound, outbound phone, support representative, call center agent, sales appointment setter, lead setter, sales, marketing eoe #PR1
    $29k-38k yearly est. 60d+ ago

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