Human Resource Lead - Full Time
Belk job in Smithfield, NC
The Human Resource Lead position is responsible for leading the execution of the human resources, scheduling and cash office functions. Responsibilities include associate recruitment, hiring, on-boarding, benefits, employee relations, training, performance, policy communication, and scheduling. The Human Resource Lead is a non-exempt role reporting to the Human Resource Manager or Store Manager.
* Ensure that Associate on-boarding is executed proficiently, accurately and in a timely manner. Ensures I-9/E-Verify and background check compliance
* Lead the performance appraisal process and maintains personnel files
* Ensure benefit administration and communication occurs in a timely manner
* Assists with employee relations by witnessing associate coaching and counseling; submit termination requests as directed by executives and administer exit interviews
* Submit Workday changes and ensures data accuracy
* Prepare, process and meet weekly payroll deadlines. Ensure payroll is accurate
* Train all new associates and managers on the scheduling process and system navigation
* Work with store executives to ensures a timely schedule is provided to associates (3 weeks in advance)
* Partners with the Store Manager to ensure all requests for time off and availability changes in the system have been addressed
* Partner with store executives to create a store schedule the meets store budget, base staffing, and weekend percent guidelines through minimal edits
* Lead the Office-Deposit function that includes all aspects of monetary maintenance in the store including processing the deposit, maintaining store petty cash funds (registers and vault), and performing the sales audit function
* Human Resource Lead will act as a key-holder with responsibility for leading the support staff as appropriate
Minimum Education & Experience:
* High School Diploma or GED equivalent required
* 2-3 years of experience in retail and/or HR
* Ability to use computer keyboard, standard telephone and other related business equipment
* Ability to lift files, open file cabinets, bend, stoop, reach, and stand as necessary
* Must be able to maintain Confidentiality
Physical Requirements:
* Ability to stand/walk for long periods of time
* Ability to work at a safe and steady pace
Auto-ApplySeasonal Ralph Lauren Holiday Specialist - Full Time
Belk job in Durham, NC
The Seasonal Ralph Lauren Holiday Specialist delivers a positive customer experience by serving as the subject matter expert on Ralph Lauren merchandise and creating elevated merchandise presentations aligned with brand standards. This role drives sales and store key metric performance by merchandising product, setting promotional signage, executing price changes, and promoting Ralph Lauren merchandise, while building customer loyalty to the brand and store. This is an hourly position, with monthly bonus eligibility.
What you will do - Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. - Merchandise product using visual merchandising directives and brand guides to determine proper placement and align with merchandise presentation standards. Complete sale sets, markdowns, and price changes, following operational processes and procedures to enhance productivity. - Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. - Create memorable store experiences through building genuine team, vendor, customer, and community relationships. - Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. - Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits. - Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment and providing styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource. - Support execution of successful promotions and special events as a dedicated expert to advance business for assigned brand and contribute to overall department and store success. - Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. - Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols. Skills and Abilities - Dedication to customer service and a drive to achieve store objectives. - Skills and experience to perform in the role and a commitment to continuously learn. - Ability to take ownership of assigned tasks and contribute to store success. - Self-directed and able to work with minimal supervision in a deadline-driven environment. - Communicate with excellence. - Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. - Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. - Must regularly move around all store areas and be accessible to customers. - Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. Benefits we offer dependent on role and or full-time part-time status - Medical, Dental, and Vision - 401K with Matching Contribution - Generous PTO - Merchandise Discounts - Paid Maternity and Paternal Leave - Growth and Professional Development Opportunities - Employee Assistance Programs - Education and Tuition Reimbursement Programs Your career. Your runway. At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem solving mentality. We've been doing that for more than 135+ years and continue to evolve!
Auto-ApplyExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
* Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
* Courteously handle sales, refunds, and exchanges.
* Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
* Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
* Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
* Maintain prompt, regular attendance.
People
* Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
* Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals.
* Assist in the training of new cashiers, and cross-training other associates in cashiering.
* Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance.
* Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Collaborate with managers and associates throughout the store to help grow the business.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to Ulta Beauty's dress code.
* Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures.
* Complete select register open and close functions as directed by the manager on duty.
* Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
Experience
* 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
* Proven ability to delegate, multi-task, and problem-solve
* Demonstrated knowledge and passion for guest service and a competency for selling
* Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
* Demonstrated experience in exceeding sales goals and training new hires
Skills
* Proficient with basic technology (e.g., Point of Sale system and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
* The role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age.
WORKING CONDITIONS
* Continuous mobility throughout the store during shift, including twisting
* Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift
* Frequent lifting and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Asset Protection - Agent - Renaissance Center Rack
Durham, NC job
The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers.
Asset Protection's strategies are driven by our three Asset Protection Pillars:
* Protect People by providing support for employee and customer safety.
* Protect Physical Spaces by protecting our assets which include both building and merchandise.
* Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage.
When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities:
* Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance.
* Identify theft trends by leveraging technology, reporting and surveillance tactics.
* Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards.
* Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems.
* Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams.
* Use video systems to monitor theft activity and support investigations.
* Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies.
* Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies.
* Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store.
* Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid.
* Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc.
* Testify in court when summoned for criminal and/or civil cases.
* Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement.
You own this if you have…
* The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment.
* Have detailed, clear and concise verbal and written skills.
* Good interpersonal and communication skills.
* The ability to maintain a high level of confidentiality.
* A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior.
* Accountability, initiative, and a high level of ownership.
* The ability to work a flexible schedule based on business needs.
* Meet any state and local licensing requirements.
* Experience in investigative, asset protection and security procedures (preferred).
The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job.
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$23.25 - $24.15 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Auto-ApplyAssistant Stylist
Raleigh, NC job
Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Assistant Stylist is responsible for engaging with guests, consulting with them on their hair care needs, and recommending products and services. The Assistant Stylist position is a temporary position that is intended to prepare talent for a stylist position to deliver quality professional services with an emphasis on the guest's total look. They support and are mentored by an Elite or Master Stylist for the first 3 months in role and focus on performance (earning power and maximizing productivity), people (guest service), and process (operating procedures and compliance standards). During months 4-6, the Assistant Stylist will continue to assist but also begin servicing guests of their own. This position requires a passion for the beauty industry, exceptional guest service, and the aptitude and willingness to learn additional technical skills and product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Assistant Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Deliver exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products by:
* Add-on recommendations
* Shampoo and treatment process
* Blowouts and styling guests
* Global and retouch color applications
* Assisting with foils (e.g., folding/handing foils)
* Cleaning/sanitation and organizing duties
* Pre-booking
* Retail recommendations
* After month three, perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Perform product demonstrations with guests to drive sales and the guest service experience.
* Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the Experience Manager, ensuring guest-readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Attend mandatory trainings and meetings to enable continuous professional development.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Skills
* Basic understanding of the latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Basic understanding of the use of equipment and chemicals needed to perform technical work
* Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Frequent mobility during shift
* Frequent bending, reaching, and twisting
* Continuous lifting and/or moving up to 10 lbs. during shift
* Ability to stand for long periods of time during shift
* Continuous coordination and manipulation of objects during shift
* Frequent use of a computer, telephonic devices, and related office and cosmetology supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
Seasonal Truck Unloader (Required 6am Start)
Apex, NC job
About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do * Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
* Replenish the sales floor as necessary based on sell through and seasonal changes
* Engage customers by greeting them and offering assistance with products and services
* Execute all product protection standards
* Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
All associate roles at Kohl's are responsible for:
* Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
* Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
* Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
* Accomplishing multiple tasks within established timeframes
* Following company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
* Other responsibilities as assigned
What Skills You Have
Required
* Excellent customer service skills and ability to multi-task with strong attention to detail
* Verbal/written communication and interpersonal skills
* No retail experience required
* Must be 16 years of age or older
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* Client facing retail or service industry experience
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift.
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $13.00
Auto-ApplyNow Hiring!! FT Backroom Processing Leader
Raleigh, NC job
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
The Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
* Trains and mentors Associates on merchandising and processing principles
* Ensures merchandise is properly tagged, hung, secured, and coded
* Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
* Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
* Monitors productivity of team and coaches as necessary
* Organizes and rotates back stock for easy replenishment
* Maintains and upholds merchandising philosophy and signage standards
* Maintains all organizational, cleanliness and recovery standards for the backroom area
* Ensures compliance with recycling and, where applicable, hazardous waste programs
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Superior communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Capable of lifting heavy objects with or without reasonable accommodation
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8371 Brier Creek Parkway
Location:
USA HomeGoods Store 0247 Raleigh NC
This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Barista - Specialty Coffee - Streets at Southpoint
Durham, NC job
The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day.
A day in the life…
Prepare and serve beverages and food items consistently by adhering to all recipe standards, while also delivering exceptional customer service
Be knowledgeable and enthusiastic about coffee, tea and drink preparation and products
Assist with setup, cleanup, stock work and handling of food items
You own this if you have…
The ability to communicate clearly and professionally with customers and coworkers
Thrived in a fast-paced environment and embraced working a flexible schedule
A food handler's card where required by local and state regulations
1+ year experience in food service/hospitality is preferred
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$15.00 - $15.60 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Auto-ApplySales Manager
Raleigh, NC job
is All About Under the direction of the Store Director, the Sales Manager will be responsible for maintaining selling floor service and standards to drive sales and customer experience. The Selling Manager will coach their direct associate reports proactively and collaboratively to ensure all selling floor associates drive the appropriate key performance indicators and are strong brand ambassadors.
Who You Are:
* Possess strong interpersonal and collaboration skills
* Able to work in a fast paced environment where no one day is the same
* Inspire others through thoughtful leadership
* Able to strategically come up with solutions based on research and critical thinking
* Drive positive outcomes through objectives and measures & monitors progress & results successfully
* Constantly looking for ways to improve the way things are done & comfortable with change and challenging conventions
You Also Have:
* Proficiency in utilizing available technology, including clienteling tools and social media (social selling), and MS Office is required
* Must be flexible in scheduling as the business needs require evening weekend and holiday schedules
* Management experience and a proven track record of success managing a selling workforce and achieving results
* Management experience within a Customer Service environment
As The Sales Manager, You Will:
* Coach and develop Style Advisors to build their personal brand as a fashion authority through proactive outreach including social media platforms and to broaden connections beyond client base
* Use social media to strengthen existing relationships and drive new client acquisition
* Coach Style Advisors to use clienteling tools to stay connected with the client and make targeted recommendations based on shopping history and preferences
* Manage on the floor to help resolve client issues and support the general running of the selling floor
* Ensure all clients are being helped and provided the highest level of customer service
* Provides a comfortable and welcoming shopping environment for the client by ensuring the ongoing maintenance of the selling floor, fitting rooms and customer areas, filling in merchandise and recovering the floor as needed
* Take initiative to stay informed on new merchandise deliveries in the store to maximize selling potential
* Hire, train and onboard new selling associates and recruit and fill any open positions with a sense of urgency
* In partnership with the Client Development Manager address any performance concerns in a timely manner and coach accordingly to achieve maximum productivity
* Ad hoc responsibilities as needed
Your Life and Career at SFA:
* Be a part of a team of disruptors focused on stores and redefining the luxury experience
* Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
* A culture that promotes a healthy, fulfilling work/life balance
* Benefits package for all eligible full-time Associates (including medical, vision and dental)
* An amazing Associate discount
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Salary and Other Compensation:
The starting salary for this position is $58,000. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
Seasonal Asset Protection - Coordinator - Streets at Southpoint
Durham, NC job
The ideal asset protection coordinator will be responsible for supporting all loss prevention, safety and security initiatives designed to safeguard company assets which include the property, building, fixtures, equipment, merchandise, supplies, money and most importantly, our employees.
A day in the life…
* Greet and interact with building personnel in a professional and pleasant demeanor and respond with a sense of urgency to incidents related to loss prevention, safety and security
* Serve as a liaison between arriving guests and warehouse staff; greeting, screening and confirming appointments when applicable
* Log information on trucks entering or leaving the building, validating essential information for inbound deliveries and communicating with the receiving department, stage or assign them a door as instructed
* Monitor building/fire alarms to ensure proper response and/or dispatching
* Answer incoming calls to the building and transfer calls to appropriate extensions
* Operate electronic walk-through metal detectors and hand-held metal detectors, as needed
You own this if you have…
* High quality organizational skills
* Excellent time management skills and the ability to prioritize work
* A calm head when dealing with safety issues, including dealing with suspects who engage in aggressive behavior
* Accountability, initiative and a high level of ownership & confidentiality
* Excellent verbal and written communication skills.
* The ability to work a flexible schedule based on business needs
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$20.80 - $21.60 Hourly
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
Auto-ApplyAsset Protection Associate - Full Time - Crabtree Mall
Belk job in Raleigh, NC
The non - exempt Store Asset Protection Associate is responsible for driving the Asset Protection and shortage control programs in the assigned store. The Store Asset Protection Associate is accountable for the security and safety of the store. Essential Functions:
Job Functions
* Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion.
* Assist in the implementation of company shortage and safety programs and directives.
* Develop and maintain a strong working relationship with Store Management teams.
* Take a proactive approach to prevent and detect issues of theft and dishonesty.
* Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership.
* Maintaining appropriate levels of confidentiality and act to secure sensitive information.
* Maintains positive relationships between the company and law enforcement personnel.
* Assist with the effective utilization and operability of all security systems.
* Complete special projects and other duties as assigned with a teamwork and collaborative approach.
Education / Experience Requirements:
Position Contribution Level :
Entry Level
Minimum Education & Experience:
* High School Diploma or GED equivalent.
* Ability to operate a computer.
* Ability to work with minimal supervision.
* Prior Retail or Asset Protection experience is not required.
Preferred Education & Experience:
* Prior retail, security and/or military experience is a plus but is not required.
* • Proficiency with Word, Excel, and Outlook.
Knowledge / Skills Requirements:
Knowledge & Skills
* Ability to maintain confidentiality and use discretion.
* Ability to make critical decisions in high pressure situations.
* Strong work ethic and ability to produce high quality work under deadline pressures.
* Ability to solve problems with consideration to their store.
* Ability to read, write, speak, and understand English.
* Ability to prioritize, adjust to new developments, and complete tasks is required.
* Demonstrated ability to make regular court appearances on the company's behalf.
* Ability to travel with Regional Asset Protection Manager approval.
Physical Requirements:
Physical
* Ability to operate standard phone, computer, calculator and other business machines.
* Ability to sit, walk, or stand, for brief to extended periods of time.
* Ability to travel to court or other locations with Regional Asset Protection Manager approval.
* Ability to perform some lifting (25-50 lbs.)
* Ability to climb ladders, scaffolds and work at heights.
* Ability to operate photographic and video equipment.
Reporting Relationships:
Supervisor
Store Asset Protection Manager or Store Manager
Supervises
None
Minimum Education & Experience:
* High School Diploma or GED equivalent
* Read and speak English
* Ability to operate a computer
* Ability to work unsupervised
* Ability to operate standard phone, computer, calculator and other business machines
Physical Requirements:
* Ability to perform some lifting (25-50 lbs)
* Ability to climb ladders, scaffolds and work at heights
* Ability to operate photographic and video equipment
Auto-Apply00081 Inside Sales
Durham, NC job
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
* Build relationships and inspire loyalty.
* Recommend additional and complimentary products.
* Inform customers of current promotions and events.
* Set up advertising displays and arrange merchandise to highlight sales and promotional events.
* Ensure our customers are informed about and enrolled in our Loyalty program.
* Complete transactions accurately and efficiently.
* Maintain a professional store environment and communicate inventory issues.
* Demonstrate our Sally Beauty Culture Values.
* We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
* The people are creative, fun and passionate about beauty.
* Generous product discount and free sample products.
* You will receive a great education regarding our products.
* You will have ample opportunity for growth.
* You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
* Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
* May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Esthetician - Part Time
Belk job in Durham, NC
The Salon Technician is responsible for providing salon clientele with professional services relating to the care and treatment of hair, nails, and skin. reports to the Salon Manager or Desk Manager. is nonexempt.
Auto-ApplyFull Time Customer Experience Coordinator
Garner, NC job
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
240 Shenstone Blvd
Location:
USA TJ Maxx Store 0205 Garner NCThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
District Manager CosmoProf Beauty
Raleigh, NC job
Job Title: District Manager - Cosmoprof Essential Function The District Manager is responsible for leading the internal and external customer experience to drive sales results and all KPIs. They are also responsible to ensure all company processes and practices are adhered to. They are the linchpin of the field organization between strategy and execution. Strong working relationship with all Business Partners. Maintains a strong level of business literacy about the region and SBH financial position, its midrange plans, its culture and its competition.
Primary Duties:
30% Brand: Provides leadership to deliver an exceptional customer experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and a channel agnostic approach to exceed expectations. Understands the competitive landscape by observing and studying the competition to learn about current initiatives/strategies shares insights with relevant business partners and supervisor. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, etc.
30% People: Develops and maintains recruitment, training, motivation and discipline programs to drive results and builds and maintains a talent pool of future leaders. Active on LinkedIn and all digital networking platforms and social networks, possesses a strong network of external candidates to fill positions when required. Assesses Store Managers to determine talent opportunities and impact on store performance. Consistently engages direct reports regarding their own strengths and opportunities while leveraging IDP. Ensures that the Store Managers engage and develop their teams. Builds strong working relationships with all business partners.
20% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed, including all social distancing practices. Responsible for protecting company assets by ensuring all procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting. Ensures stores are compliant with all HAZMAT training and execution.
20% Operations: Drives the execution of all company processes through training, management, analysis and continuous improvement. Actively manages and leverages payroll and manages other controllable expenses such as supplies, travel, etc. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS). Responsible for the Real Estate as it relates to site feedback, re-locations, new stores, and store closings. Utilize technology and all company tools to drive results. Sally only- Works in partnership with Operations Business Partner.
Knowledge, Skills and Abilities:
* High School Diploma or equivalent. Prefer College Degree but not required.
* 5+ years' experience in business, management and/or merchandising experience
* Requires specialty retail or trade knowledge, problem solving and driving associate engagement
* Multi-Unit or Big Box Retail Management experience preferred.
* Thorough knowledge in selection of top candidates, sourcing and education
* Thorough knowledge of inventory management strategies, merchandising techniques and systems, including sales promotion activities of the Stores
* Ability to plan, organize, lead and control
* Ability to recognize, analyze, and quantify market trends
* Understanding and communicating the competitive landscape to drive local segmentation
* Understanding of assigned store capabilities and growth potentials
* Ability to travel extensively and frequently including overnights and weekends to attend national sales meetings, beauty shows, and sales operations meetings.
Competencies: The below competencies represent the core of what a District Manager must possess.
GROW YOURSELF
COMPETENCY DEFINITION KEY CONCEPTS
Passionate Learner Desire to grow and learn Owns personal development/Self-motivated
Open to and seeks a wide range of inputs/Humble learner/ Shares learning with others
Learning Agility/Learning mindset/Intellectual Curiosity
Innovative/Creative/Strives for continuous improvement
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Takes initiative in ambiguous situations
Deals with change/ Tolerates stressful situations well
Follow-through/Perseverance
Works independently/Prioritizes effectively
GROW THE TEAM AND CULTURE
COMPETENCY DEFINITION KEY CONCEPTS
Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Builds diverse teams/Develops teams Delegates/Coaches/Mentors Evaluates/Differentiates
Holds people accountable
Empowers/Motivates/Recognizes/Rewards
Effective Communicator
Expresses information in a candid, straight forward way. Creating an engaging and inviting open environment
Effectively listens/Non-hierarchical in style/Humility Relevant/Concise message/Intended meaning easily understood/Courageous Persuasive/Influencing/Inspiring/Negotiates well
Builds trust to promote candor and openness
Team Builder Develops strong partnerships and engages with associates at all levels and across different functions/segments within the company Teamwork/Builds trusting relationships Respect/Collaboration/Prioritizes partnerships Values differences/Inclusiveness
Relishes diversity of thought and input
Customer Focused Partner Understands and works to meet the needs of external and internal customers
Transparency/Accessibility/Humility Accountable to the customer Seeks, accepts, acts on feedback to improve customer Experience
GROW THE BUSINESS
COMPETENCY DEFINITION KEY CONCEPTS
Strategic Thinker Demonstrates vision and broad
perspective to drive business performance Sets direction/Long-term focus Visionary/Balances
short-term with long-term Embraces and knows risks and competition
Big Picture Thinker Understands relevant business concepts and processes and aligns with larger organization
Leads change inclusively and effectively
Business acumen
"Big picture" thinking/Systems thinking
Anticipating future trends
Results Driver
Executes and adapts plans, follows through on commitments and keeps up with pace of the business. Not afraid to innovate Prioritizing/Planning/Scheduling
Efficient time management/Results oriented Attention to detail/Follow-through/Demonstrates grit Looks for continuous improvement
Problem Solver & Decision Maker Analyzes information and objectively evaluates alternatives to make sound decisions
Judgment/Reasoning/Decisiveness Draws inferences/Innovation
Summarizes Information and data to inform decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor:
* Task Level High
* Departmental/Division Level High
* Project Level High
* Consultative Level High
The amount of discretion or freedom this position has:
* Strict Adherence to Guidelines
* Interprets and Adapts Guidelines
* Develops and Implements Guidelines
Working Conditions /Physical Requirements:
* The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The position requires some physical exertion such as long periods of standing. Extensive travel required.
Beauty Flex Associate
Belk job in Sanford, NC
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. * Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service
* Executing successful promotions and special events/pre-sells/GWP's
* Driving sales through customer clienteling
* Work with store management to optimize business to business
* Achieving assigned $ line goal
* Identifying and reducing shrinkage in area
* Customer Service - Responsible for:
* Meeting or exceeding SPH goal
* Meeting or exceeding credit application goals
* Thanking each customer by name following a purchase
* Handling each transaction efficiently and accurately
* Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
* Building customer clientele base
* Recording and protecting personal identifying customer information
* General Responsibilities:
* Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
* Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
* Ensuring timely set-up including signage for promotional events
* Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
* Maintaining Belk and vendor professional dress standards (uniforms) and appearance
* Cooperating with fellow associates and management
* Complying with store policies concerning attendance, tardiness, and associate handbook
* Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
* Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
Minimum Education & Experience:
* No education requirement
* Experience in retail preferred
* Excellent communication skills
* Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Physical Requirements:
* Ability to use computer keyboard, standard telephone and other related business equipment
* Hand manipulation to remove sensor tags
* Ability to push / pull 100-500 pounds when moving stock carts
* Task demands vary in each department because of the different types of merchandise
* Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
* Ability to apply treatment/make-up to customer's face
Auto-ApplySalon Coordinator - Part Time - Crabtree
Belk job in Raleigh, NC
The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt. Great customer service is an art and we are seeking artists. The goal at our salon is to make each of our guests feel as though they are the most important person we will see all day. If you have the ability to smile, to make great small talk and have an awareness to people's needs while multi-tasking, then you may be the perfect fit.
Position Description:
The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt.
Client Sales and Service responsibilities:
Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services.
Ability to cross-sell services to other areas of the salon.
Responding professionally to customer service issues and promptly addressing complaints.
Exhibiting good communication skills when dealing with a difficult or corrective service situation.
Overcoming booking mistakes or corrective work.
Ensuring that refunds and re-do's are handled in a professional and friendly manner.
Ongoing personal continuing education on products, services, and current issues relating to the industry.
Promoting business outside of the salon.
Adjusting schedule to meet client needs.
Telephone/Reception responsibilities:
Acknowledging the client within sixty seconds of client's entering into the salon.
Answering telephone within three rings, with a smile, stating name and salon location.
Listening for a reply before placing the client on hold.
Efficiently handles scheduling, canceling, and re-scheduling of client appointments.
Handling POS transactions timely and efficiently.
Emphasizing pre-bookings during client check-out.
Salon and Personal Presentation responsibilities:
Ensuring that the reception area and salon meet and exceed State Board Regulations.
Maintain a clean and organized reception area.
Effectively organizing time and resources to meet sales goals.
Communication with Salon Management regarding issues and needs.
Meeting salon guidelines for attendance and tardiness.
Maintaining an updated professional appearance and meets the salon dress code
Education and Experience:
GED or High School diploma
Proficient in computer based business-related computer softward.
Ability to handle money, count and make change
Customer Service or Cosmetic industry preferred.
Physical:
Ability to use computer keyboard, standard telephone and other related business equipment.
Ability to work with chemicals and chemical compounds.
Ability to stand for up to 8-hour shifts.
Ability to lift up to 25 pounds.
Auto-ApplyKey Holder Associate - Full Time - Crabtree Mall
Belk job in Raleigh, NC
At Belk we have a vision to reimagine the department store. As a Key Holder, you will drive store sales and metrics by supporting the leadership team with store opening and closing coverage. The Key Holder is an hourly associate role with active leadership responsibility. During assigned open or closing shifts you will help drive the in-store experience.
Through excellent customer service and friendly interactions with associates you'll help the leadership team quickly and effectively take care of the customer. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together.
* Opens and/or closes the store and ensuring that proper store procedures and policies are followed as directed by store management
* Responsible for covering open CSL shifts (not responsible for coaching associates, only associate celebrations and modeling service behaviors)
* Drives customer service during assigned period
* Approves select point of sale transactions such as returns and voids, when needed to serve the customer
* Resolves customer service issues as needed
* Engages in promoting and selling products to ensure customer satisfaction
* Ensures that registers are properly opened and closed, doors are opened and locked and alarms are set correctly
* Supports store manager with management and coordination of the daily operations of the store
* Communicates results from CSL walks with store leadership
* Remain current on all company policies and ensures that all policies, standards and procedures are maintained and followed in a consistent manner
Minimum Education & Experience:
* Must participate in Service Excellence leadership training
* Must be 18 or rising senior in high school
* High School Diploma or GED equivalent
* Experience in retail preferred
* Excellent communication skills
* Must be able to work a flexible schedule (including mornings, evenings, & weekends) and close store one to two nights per week
* Internal applicants: 12-18 months required employment to be considered for the role
* Internal applicants: Must be in good standing (not on performance warning) and have a good or better on their last performance appraisal
Physical Requirements:
* Ability to use computer keyboard, standard telephone and other related business equipment
* Hand manipulation to remove sensor tags
* Ability to push / pull 100-500 pounds when moving stock carts
* Task demands vary in each department because of the different types of merchandise
* Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
* Ability to work at a safe and steady pace
Auto-ApplyCustomer Experience Coordinator
Morrisville, NC job
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3033 Market Center Dr
Location:
USA TJ Maxx Store 0218 Morrisville NCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
06506 Assistant Store Manager
Cary, NC job
Cosmo Prof Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
* 30% Brand: Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
* 30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
* 30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
* Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
* 10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
* High School Diploma or equivalent
* Must 18 years of age or older
* Minimum 3+ years retail sales/customer service experience preferred
* At least 1+ year(s) prior management experience preferred
* Ability to lead or support a team of associates to meet business objectives
* Can effectively communicate with team and management
* Must have scheduling availability to meet the needs of the business
* Cosmetology license desirable, but not required
Competencies
* Passionate Learner
* Desire to grow and learn
* Flexible Agile Adapter
* Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
* Talent Builder
* Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
* Effective Communicator
* Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
* Team Builder
* Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
* Customer Focused Partner
* Understands and works to meet the needs of external and internal customers
* Results Driver
* Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
* Strategic Thinker
* Demonstrates vision and broad perspective to drive business performance
* Big Picture Thinker
* Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
* Problem Solver Decision Maker
* Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
* Task Level High
* Departmental/Division Level High
* Project Level High
* Consultative Level High
The amount of discretion or freedom this position has
* Strict Adherence to Guidelines
* Interprets and Adapts Guidelines
* Develops and Implements Guidelines
Working Conditions / Physical Requirements
* The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
* The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.