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Belk jobs in Raleigh, NC - 108 jobs

  • Maintenance/Housekeeping Associate - Full Time

    Belk 4.3company rating

    Belk job in Raleigh, NC

    The Maintenance and Housekeeping Associate drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This role performs daily cleaning activities, maintenance tasks, and supply replenishment. The Maintenance and Housekeeping Associate has high standards for hygiene and an attention for detail. This is an hourly position. What you will do Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities. Maintain cleanliness throughout all areas of the store by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags. Clean restrooms and associate breakroom thoroughly, sanitizing all surfaces and breakroom appliances and restocking essential items. Replenish supplies at registers, including bags, boxes, and tissue paper and remove unnecessary items. Organize and replenish cleaning and maintenance supplies to promote efficiency and ensure ease of access by store team. Support store safety by identifying hazards, such as spills, icy sidewalks, and broken glass, and resolving promptly. Replace interior and exterior lights, maintaining a well-lit store environment. Leverage training tools, use resources, and embrace feedback to build knowledge of operational processes and procedures and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution. Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. Enhance in-store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned. Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and minimizing risk. Skills and Abilities Dedication to customer service and a drive to achieve store objectives. Skills and experience to perform in the role and a commitment to continuously learn. Ability to use data and guidance to support timely and effective decisions. Ability to take ownership of assigned tasks and contribute to store success. Communicate with excellence. Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
    $27k-35k yearly est. Auto-Apply 20d ago
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  • Salon Coordinator - Full Time - Crabtree

    Belk 4.3company rating

    Belk job in Raleigh, NC

    The Salon Manager is responsible for the functional management of the salon. This position reports to the Spa & Salon Director and Store Manager to ensure the uniform execution of the Division direction within the salon and store. This position is exempt. Carmen! Carmen! Salon and Spa Belk Crabtree Valley Mall Salon Manager Belk's rapidly growing Salon and Spa Division is looking for a career oriented individual to manage one of our company's flagship Aveda Lifestyle Salons. Ideal candidate should have strong analytical skills, be customer service oriented and have the ability to motivate and supervise a salon staff to achieve departmental goals. Major responsibilities include: * People Development / Management * Staff Recruitment * Sales and Profit Functions * Expense Planning and Management Qualified candidates should have a minimum of 2-5 years supervisory experience in the cosmetology or cosmetic industry. Must be proficient in computer business-related software (Microsoft Word, Excel, Access, etc) and have strong analytical and reasoning skills. We offer a strong base salary, bonus incentive, advancement opportunity and comprehensive benefits package. Email resume including salary history to the attention of: Keri Sweimler keri_***************** Phone : ************* EOE
    $22k-26k yearly est. Auto-Apply 14d ago
  • Operations Manager

    Ulta Beauty, Inc. 4.3company rating

    Cary, NC job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the store's retail business through a focus on performance (sales, inventory results, and operational compliance), people (talent acquisition, training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The OM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget. * Review, analyze and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner. * Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations. * Model a culture of operational excellence by working alongside the leadership team and by establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store. * Adhere to and enforce Ulta Beauty's dress code. * Ensure the execution of all operational focuses, inclusive of ad set processes, visual sets, planograms, realignments, and inventory life-cycle related processes (e.g., cycle counts, damages, testers, inventory adjustments, RTVs, and DIFs). * Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated budget is adhered to, and necessary products for services and retail are on hand. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred Experience * 2-3+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Must be available to work shifts on Sundays and Mondays * Attend corporate business meetings and conferences WORKING CONDITIONS * Continuous mobility throughout the store during shift, including twisting * Frequent bending, pulling, pushing, crouching, stooping, and reaching during shift * Continuous lifting and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $35k-52k yearly est. 16d ago
  • Experience Manager

    Ulta Beauty, Inc. 4.3company rating

    Durham, NC job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. * Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business. * Support direct reports in developing and maintaining their clientele. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals. * Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred * Cosmetology license and/or a cosmetology management license where required by state law Experience * 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Attend corporate business meetings and conferences WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, reaching, and twisting during shift * Frequent lifting and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $32k-61k yearly est. 9d ago
  • front end return associates

    The TJX Companies 4.5company rating

    Knightdale, NC job

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking Able to respond appropriately to changes in direction or unexpected situations Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 218 Hinton Oaks Blvd Location: USA TJ Maxx Store 1118 Knightdale NCThis position has a starting pay range of $12.00 to $12.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $12-12.5 hourly 14d ago
  • Operations Associate - Goldeneast Crossing

    Jc Penney 4.3company rating

    Rocky Mount, NC job

    The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Primary Responsibilities: * Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Core Competencies & Accomplisments: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $12.00/Hr -USD $15.00/Hr.
    $12-15 hourly 1d ago
  • Merchandise Manager

    Ulta Beauty, Inc. 4.3company rating

    Apex, NC job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Merchandise Manager (MM) is responsible for leading through Ulta Beauty's mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment process, replenishment, omni-channel, price changes, and markdowns. This leader drives the store's business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The MM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. * Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner. * Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel, price changes, and markdowns. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education * High school diploma is preferred Experience * 1-2+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense. * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team. Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Must be able to work shifts beginning at 5:00 a.m. * Must be available to work shifts on Sundays and Mondays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Continuous and/or frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting during shift * Continuous coordination and manipulation of objects during shift * Frequent lifting and/or moving up to 40 lbs. during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $76k-114k yearly est. 12d ago
  • Backroom 5am - 2pm Stocker Now Hiring Part-Time

    The TJX Companies, Inc. 4.5company rating

    Garner, NC job

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. * Role models established customer experience practices with internal and external customers * Supports and embodies a positive store culture through honesty, integrity, and respect * Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures * Promotes credit and loyalty programs * Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards * Accurately processes and prepares merchandise for the sales floor following company procedures and standards * Initiates and participates in store recovery as needed throughout the day * Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store * Provides and accepts recognition and constructive feedback * Adheres to all labor laws, policies, and procedures * Supports and participates in store shrink reduction goals and programs * Participates in safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Possesses excellent customer service skills * Able to work a flexible schedule to support business needs * Possesses strong communication and organizational skills with attention to detail * Capable of multi-tasking * Able to respond appropriately to changes in direction or unexpected situations * Capable of lifting heavy objects with or without reasonable accommodation * Works effectively with peers and supervisors * Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 240 Shenstone Blvd Location: USA TJ Maxx Store 0205 Garner NC This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 9d ago
  • Selling Lead - Full Time

    Belk 4.3company rating

    Belk job in Zebulon, NC

    At Belk we have a vision to reimagine the shopping experience. As a Selling Lead, you will drive sales, ensure a consistent customer experience, maintain presentation and safety standards, and resolve customer concerns. You will partner with management closely to ensure our team of associates cares for our customers in an environment where we thrive by winning together. You are empowered to do the right thing. We believe all goals can be achieved through growing outstanding teams! Essential Functions: List 5 -10 tasks that make up the essential functions required to perform this job Job Functions * Care for our customers: * Be friendly and role model behavior on the sales floor * Selling and servicing our customer comes first; any task is interruptible * Build a connection with our customers through suggestive selling * Be comfortable with technology to provide a seamless Omni shopping experience * Meet or exceed solicitation goal for Belk Credit Rewards program * Train associates about store assortment and inventory available through Omni resources/belk.com * Resolve customer service issues quickly and efficiently * Supports Store Management with coordination of the daily operations of the store including merchandising new product to the floor * Work proactively with others to maintain visual and merchandising presentation standards to ensure a seamless customer experience * Ensure the timely floor setup, including signage, for promotional and seasonal business activity * Do the right thing: * Role model adaptability to change * Maintain a welcoming and friendly attitude toward associates and customers * Role model best practices in selling behaviors, merchandising process, and pricing procedures to ensure a seamless customer experience * Maintain a safe shopping and working environment by ensuring associates use safety equipment in accordance with OSHA regulations * Open and close the store, including weekends * Grow outstanding teams: * Model customer service behaviors as well as coach in the moment to customer service behaviors * Drive customer service during assigned shifts by celebrating wins in the moment and communicating further coaching needs to management team. * Train new associates using Onboarding Guides and best practices to ensure new associate understands their roles and responsibilities * Lead floor presentation adjustments in anticipation of new product * Teach associates to present merchandise consistent with merchandising standards * Lead floor replenishment and use discretion to tailor standards to store needs * Other duties as assigned: * Open and close the store, including weekends. Follow all Cash Office and Asset Protection procedures for opening and closing the store * Remain current on all company policies and ensures that all policies, standards, and procedures are maintained and followed in a consistent manager Education / Experience Requirements: Please select from below the expected Contribution Level for this role Position Contribution Level : Entry Level Minimum Education & Experience: * Experience in retail preferred Preferred Education & Experience: * High School Diploma or GED equivalent * Experience in retail preferred Knowledge / Skills Requirements: EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations Knowledge & Skills * Retail or customer service management * Excellent communication skills Physical Requirements: Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc. Physical * Ability to use computer keyboard, standard telephone and other related business equipment * Must be able to lift up to 40 lbs. * Ability to push / pull receiving equipment weighing up to 500 lbs. such as rolling flats, z-racks and * pallet jacks * Ability to stand for long periods of time * Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place * Items on floor, shelves, racks and hooks * Ability to work at a safe and steady pace Reporting Relationships: Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports) Supervisor Sales Team Manager or Store Manager Supervises N / A
    $22k-38k yearly est. Auto-Apply 35d ago
  • Stylist

    Ulta Beauty, Inc. 4.3company rating

    Goldsboro, NC job

    on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). * Meet or exceed sales goal of $800 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. * Demonstrate business acumen with understanding of business drivers and identified opportunities for growth. * Perform product demonstrations with guests to drive sales and the guest service experience. * Support the execution of in-store events, promotions, and marketing-initiatives that deliver an unrivaled guest experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Develop guest relationships through consultations and appropriate retail and service recommendations. * Demonstrate high standards of customer service and salon image standards. * Serve all guests, including walk-in guests, in a timely and efficient manner. * Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards. * Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. * Follow established service protocols to ensure a consistent and exceptional guest experience. * Utilize appropriate booking and clientele systems to book guests for return services and for events. * Communicate any supply needs to the EM, ensuring guest readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Adhere to the Ulta Beauty dress code. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * Cosmetology license Experience * Previous relevant salon experience is preferred. Skills * Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. * Proficiency with use of equipment and chemicals needed to perform technical work * Proficiency to demonstrate, recommend and sell pro hair care and makeup products * Developed communication skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Frequent mobility during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Frequent stooping, kneeling, bending, reaching, twisting, and crouching during shift * Ability to stand for long periods of time during shift * Continuous and/or frequent coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $800 weekly 18d ago
  • Salon Outside Sales Representative

    Sally Beauty Supply 4.3company rating

    Durham, NC job

    Job Title: Salon Business Consultant Great opportunity! Salon Business Consultant is a sales solution specialist role, covering and growing a territory in and around Durham, Chapel Hill, Wake Forest, Apex, Roxboro, Oxford North Carolina (NC) Ideal candidate would reside in or very near the following cities: Durham or Chapel Hill NC Uncapped Commission, vehicle reimbursement plan and full benefits! Salon/Beauty Industry experience preferred Essential Function The Salon Business Consultant is responsible for an assigned territory of customers to which their main focus is to help grow their salons overall sales. The Consultant will be responsible for meeting and achieving assigned sales goals by utilizing their manufacturer education and sales resources. Sales should be expanded upon through opening new doors and selling approved beauty products while introducing new products and concepts. The Consultant will actively use all forms of social media as an additional outlet to serve salons, barbers, spas, schools, and any licensed beauty professional. Primary Duties: * Grow the Business: * Identify key accounts within territory and establish a route that will be most efficient to grow and develop existing customers while looking for new partnerships. * Demonstrate and assist customers in developing, planning, implementing, monitoring and tracking results of all in-salon promotions, programs and concepts. * Determine customers' needs and offer products and services to meet those needs. * Communicate all sales initiatives through partnering with vendors including but not limited to achieving corporate sales goals on a monthly, quarterly, and annual basis. * Acknowledge and respond to all email, text, and phone communication in a timely manner (24 Hours) * Analyze your accounts to decide what brand support, education, and promotions are needed to grow within that salon. * Call on your customers in person in order to execute established sales goals. * Strictly comply with established procedures regarding the processing of returns including the pick-up of returns from the customer and completing the required documents. Timely completion of assignments and projects that may be assigned. * Work with all areas of business, custom.er service, accounts receivable, IT, and any other necessary business function provided entity. * Actively prospect for new customers through cold calling, social media, and other digital outlets * Effectively manage all administrative aspects of the role in a timely manner- including but not limited to daily order entry and regular maintenance of customer information and activity for assigned territory in salesforce.com. * Attracting and retaining salon clientele by utilizing social media as a form of communication, promotion, education and product knowledge. * Conduct effective in-person and virtual product knowledge classes. * Communicate with the Manager regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed. * Grow Team and Culture: * Be a subject matter expert on utilizing digital platforms & social media to grow the business. Share your knowledge with peers in order to grow the teams' digital capabilities. * Attend all meetings, functions and events and maintain regular contact as established by the Company or Supervisor * Must be available to attend shows, participate in the setup and dismantling of displays, booths, handling back stock as well as performing other physical activities that might be required. * Support all new initiatives with a growth mindset while also positively fostering change management throughout the team * Grow Yourself: * Exhibit a desire to learn and grow. Striving for continuous improvement while owning personal development and growing digital & social media techniques to generate new customers and foster existing business relationships. * Schedule and attend business development days (BDD) to increase product knowledge and develop professional vendor relationships. * Allocate and optimize time to participate in learning utilizing all available tools and resources. * Remain agile to changes in the market while building industry knowledge and intuition in order to react to a competitive market. * Actively work to increase own product, industry, and market knowledge. * Create an organized work environment and workflow to be able to most efficiently service your customers. Experience and Skills Required * High school diploma or equivalent certification. * Minimum of (1) year demonstrated outside sales experience or beauty industry experience with emphasis on consultative selling. * Must live within the assigned territory. * Working knowledge of inventory control systems and visual merchandising is strongly preferred. * Excellent knowledge and experience using Facebook, Twitter, LinkedIn, Instagram and other social media platforms to build pipelines, books of business, and other business needs. * Excellent computer skills, knowledge of salesforce.com, Outlook, PDF Expert, and Oracle. Experience with iPad a plus. * Ability to build an online community and create social connections, including but not limited to, using search engines and other internet tools. * This position requires travel on a local level within the territory. It also requires attendance at shows, conventions, and educational events which may include overnight travel and/or some weekend nights. * Ability to work in a constant state of alertness and a safe manner. * Frequent and sometimes prolonged periods of driving are necessary for this role. * Committed to working scheduled hours and has the flexibility to work additional hours based on changing business needs. • Strong time management and organization skills and the ability to successfully manage multiple projects at once. * Ability to present a professional business image and interact positively with the public. * Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization. Working Conditions /Physical Requirements: The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. * Sitting * Driving * Standing and Walking * Bending and Twisting neck * Bending waist (forward or sideways) * Climb and Balance * Stoop and Kneel * Squatting (crouch or sit on one's heels) * Reaching with Hands and Arms * Lifting up to 25 lbs This is a representation of the duties and responsibilities associated with the position and does not limit the position to only those functions delineated above. The company may add other duties and responsibilities at any time, with or without notice or consultation. This job description does not create a contract and does not alter the employment-at-will relationship between an employee and the company. All job functions are considered to be essential functions unless otherwise indicated. #LI-AB DSC
    $35k-83k yearly est. 41d ago
  • Asset Protection Associate - Full Time

    Belk 4.3company rating

    Belk job in Smithfield, NC

    The non - exempt Store Asset Protection Associate is responsible for driving the Asset Protection and shortage control programs in the assigned store. The Store Asset Protection Associate is accountable for the security and safety of the store. Essential Functions: List 5 -10 tasks that make up the essential functions required to perform this job Job Functions * Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion. * Assist in the implementation of company shortage and safety programs and directives. * Develop and maintain a strong working relationship with Store Management teams. * Take a proactive approach to prevent and detect issues of theft and dishonesty. * Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership. * Maintaining appropriate levels of confidentiality and act to secure sensitive information. * Maintains positive relationships between the company and law enforcement personnel. * Assist with the effective utilization and operability of all security systems. * Complete special projects and other duties as assigned with a teamwork and collaborative approach. Education / Experience Requirements: Please select from below the expected Contribution Level for this role Position Contribution Level : Entry Level Minimum Education & Experience: * High School Diploma or GED equivalent. * Ability to operate a computer. * Ability to work with minimal supervision. * Prior Retail or Asset Protection experience is not required. Preferred Education & Experience: * Prior retail, security and/or military experience is a plus but is not required. * • Proficiency with Word, Excel, and Outlook. Knowledge / Skills Requirements: EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations Knowledge & Skills * Ability to maintain confidentiality and use discretion. * Ability to make critical decisions in high pressure situations. * Strong work ethic and ability to produce high quality work under deadline pressures. * Ability to solve problems with consideration to their store. * Ability to read, write, speak, and understand English. * Ability to prioritize, adjust to new developments, and complete tasks is required. * Demonstrated ability to make regular court appearances on the company's behalf. * Ability to travel with Regional Asset Protection Manager approval. Physical Requirements: Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc. Physical * Ability to operate standard phone, computer, calculator and other business machines. * Ability to sit, walk, or stand, for brief to extended periods of time. * Ability to travel to court or other locations with Regional Asset Protection Manager approval. * Ability to perform some lifting (25-50 lbs.) * Ability to climb ladders, scaffolds and work at heights. * Ability to operate photographic and video equipment. Reporting Relationships: Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports) Supervisor Store Asset Protection Manager or Store Manager Supervises None Minimum Education & Experience: * High School Diploma or GED equivalent * Read and speak English * Ability to operate a computer * Ability to work unsupervised * Ability to operate standard phone, computer, calculator and other business machines Physical Requirements: * Ability to perform some lifting (25-50 lbs) * Ability to climb ladders, scaffolds and work at heights * Ability to operate photographic and video equipment
    $29k-35k yearly est. Auto-Apply 13d ago
  • Retail Leadership Training Program - Streets at Southpoint

    Nordstrom Inc. 4.5company rating

    Durham, NC job

    Program at a Glance * Dates: March 23 - May 15, 2026 * Rate: $18.00 * Post-Training Placement: After successful completion, trainees will be placed as Assistant Department Managers at Nordstrom or Nordstrom Rack stores within 20 miles of the training store. About the Program The Nordstrom Retail Leadership Training Program (RLTP) is an accelerated program designed to prepare future retail leaders. You'll learn management essentials, gain hands-on selling experience, and rotate through a Nordstrom Rack store to understand operations in a fast-paced environment. What You'll Do * Drive sales every day. Selling is a key part of this role - building customer relationships and delivering legendary service is essential to your success. * Lead and motivate teams while delivering exceptional customer service. * Embody Nordstrom's core values by bringing your authentic self to work. Create a welcoming, inclusive environment and embrace diversity as you lead and support your team. * Learn merchandising, goal setting, and operational standards. * Network with leaders and peers across Nordstrom and Nordstrom Rack. * Participate fully in all training sessions and store rotations. You own this if you have…. * 1+ year retail experience (preferred). * Strong communication skills and a passion for leadership. * Ability to work evenings and weekends. * Flexibility to work at multiple locations and willingness to accept placement within 20 miles of the training store. * Availability for the duration of the program and ability to provide your own transportation for the 2-week Rack rotation. * Comfortable with selling and excited to meet and exceed sales goals. What's Next? * Interviews: January - Mid-February * Program runs: March 23 - May 15 (through May 1 for current Nordstrom employees) Upon successful completion, you'll be eligible for an Assistant Department Manager role at a Nordstrom or Nordstrom Rack within 20 miles of the training store. Permanent placement at the training store is not guaranteed. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vision, Dental, Retirement and Paid Time Away * Life Insurance and Disability * Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $13.50 - $13.50 Hourly This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************ At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%. The commission Beauty and Men's Fragrance sales roles typically receive is 3%.
    $13.5-13.5 hourly Auto-Apply 15d ago
  • Asset Protection - Agent - Renaissance Center

    Nordstrom 4.5company rating

    Durham, NC job

    The Asset Protection (AP) team's function is to keep our customers, teams and brands safe. AP partners with the store Emergency Response Team (ERT) to prepare for, respond to, and recover from a variety of emergencies. AP also protects company profits by mitigating shrinkage risks, as well as preventing, investigating, and resolving theft, to ensure merchandise is available for our customers. Asset Protection's strategies are driven by our three Asset Protection Pillars: Protect People by providing support for employee and customer safety. Protect Physical Spaces by protecting our assets which include both building and merchandise. Support Product Accuracy through store partnership working towards improved inventory accuracy and reduction of shrinkage. When working in Asset Protection, no two days will be the same, however a typical day in the life of an Asset Protection Agent will likely include the following responsibilities: Resolve theft by using good judgment and conduct quality apprehensions in high shrinkage areas while strictly adhering to policy, procedures, and AP leadership guidance. Identify theft trends by leveraging technology, reporting and surveillance tactics. Drive a shrinkage reduction culture by implementing action plans and merchandise protection standards. Identify, escalate, and support internal theft investigations through various methods including, but not limited to, exception-based reporting and surveillance systems. Investigate internal theft by gathering evidence and partnering with AP Leadership and Investigation teams. Use video systems to monitor theft activity and support investigations. Leverage RFID data to view merchandise movement at the highest level and aid item level investigations with merchandise inaccuracies. Maintain the general safety and security of customers, employees, and store by responding to, escalating, and reporting all store security and emergency incidents including medical emergencies. Support the security of our physical spaces and those within by leading security audits, participating in store meetings, and leading shrinkage awareness efforts and training within the store. Serve as a member of the store Emergency Response Team (ERT) and actively participate in store emergency response training, including First Aid. Prepare and submit prompt and complete reports for all high-profile incidents, merchandise recoveries, investigations, policy violations, safety incidents and other illegal activities, etc. Testify in court when summoned for criminal and/or civil cases. Build cross functional partnerships with store leaders, neighboring retailers, and local law enforcement. You own this if you have… The ability to make, and be accountable for, decisions use good judgement in a fast-paced environment. Have detailed, clear and concise verbal and written skills. Good interpersonal and communication skills. The ability to maintain a high level of confidentiality. A calm demeanor when dealing with safety issues, including dealing with individuals who engage in aggressive behavior. Accountability, initiative, and a high level of ownership. The ability to work a flexible schedule based on business needs. Meet any state and local licensing requirements. Experience in investigative, asset protection and security procedures (preferred). The job description highlights the most critical responsibilities and requirements of the job. It is not all-inclusive, there may be additional duties, responsibilities, and qualifications for this job. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $23.25 - $24.15 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: ************************************************************************
    $29k-32k yearly est. Auto-Apply 12d ago
  • Ralph Lauren Selling Specialist - Part Time - Crabtree Mall

    Belk 4.3company rating

    Belk job in Raleigh, NC

    The Ralph Lauren Selling Specialist delivers a positive customer experience by serving as the subject matter expert on Ralph Lauren merchandise and maintaining presentations aligned with brand standards. This role drives sales and store key metric performance by providing excellent service through building relationships, clienteling, making product recommendations, and promoting Ralph Lauren brands. This is an hourly position, with monthly bonus eligibility. What you will do Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. Create memorable store experiences through building genuine team, vendor, customer, and community relationships. Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. Build customer loyalty to brand and store by delivering best-in-class service and offering tailored product recommendations to meet client needs and preferences. Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits. Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment, using advanced selling techniques, and making styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource. Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. Ensure presentations align with visual merchandising directives and brand standards. Execute successful promotions, special events, and customer outreach to maximize performance, advance business for assigned brand, and contribute to overall department and store success. Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols. Skills and Abilities Dedication to customer service and a drive to achieve store objectives. Skills and experience to perform in the role and a commitment to continuously learn. Ability to take ownership of assigned tasks and contribute to store success. Self-directed and able to work with minimal supervision in a deadline-driven environment. Communicate with excellence. Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
    $29k-36k yearly est. Auto-Apply 17d ago
  • 03709 Inside Sales

    Sally Beauty Supply 4.3company rating

    Raleigh, NC job

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: * Build relationships and inspire loyalty. * Recommend additional and complimentary products. * Inform customers of current promotions and events. * Set up advertising displays and arrange merchandise to highlight sales and promotional events. * Ensure our customers are informed about and enrolled in our Loyalty program. * Complete transactions accurately and efficiently. * Maintain a professional store environment and communicate inventory issues. * Demonstrate our Sally Beauty Culture Values. * We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: * High School Diploma or equivalent * Must 18 years of age or older * 1 + years retail sales/customer service experience preferred * Must be available to meet the scheduling needs of the business * Able to communicate with customers, co-workers and management in a clear and concise manner * Ability to execute knowledge from product knowledge training to support with customer service * Can read and explain product labels * Can follow direction and perform other duties as assigned by Manager Legal wants you to know: * Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. * May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $29k-36k yearly est. 60d+ ago
  • Esthetician - Part Time

    Belk 4.3company rating

    Belk job in Durham, NC

    The Salon Technician is responsible for providing salon clientele with professional services relating to the care and treatment of hair, nails, and skin. This position reports to the Salon Manager or Desk Manager. This position is nonexempt.
    $35k-46k yearly est. Auto-Apply 16d ago
  • Retail Customer Experience Coordinator

    The TJX Companies, Inc. 4.5company rating

    Wilson, NC job

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active role in training and mentoring Associates on front end principles * Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience * Ensures Associates execute tasks and activities according to store plan; prioritizes as needed * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Available to work flexible schedule, including nights and weekends * Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication and organizational skills with attention to detail * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3401 Raleigh Rd Parkway Location: USA Marshalls Store 0439 Wilson NC This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 11d ago
  • Bobbi Brown Counter Manager - Full Time

    Belk 4.3company rating

    Belk job in Durham, NC

    The Beauty Counter Manager drives personal and team results within an assigned brand, demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for cosmetic, beauty, and fragrance trends. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, and customer outreach initiatives. The Beauty Counter Manager possesses a competitive drive and entrepreneurial confidence to excel in a fast-paced commission environment. This is an hourly position, with monthly bonus eligibility. What you will do Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. Create memorable store experiences through building genuine team, vendor, customer, and community relationships. Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, and customer outreach to advance beauty business. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service. Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource. Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Beauty Advisors through team meetings and one-on-one touch bases to review goals and performance results. Ensure associates are well-informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes. Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily. Align presentations with vendor and company directives. Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity. Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs. Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines. Skills and Abilities Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success. Skills and experience to perform in the role and a commitment to continuously learn. Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others. Self-directed and able to work with minimal supervision in a deadline-driven environment. Communicate with excellence. Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems. 1+ years of retail experience and a dedication to customer service excellence. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. Comfortable with and enjoy assisting customers with makeup application and skincare services. The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
    $30k-35k yearly est. Auto-Apply 6d ago
  • General Manager

    Ulta Beauty, Inc. 4.3company rating

    Durham, NC job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The General Manager (GM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The GM leads a team of managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives the store's business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures and compliance standards). This position requires a passion for process excellence, a drive for results, and the ability to lead, influence and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The GM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the GM's store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget. * Address any issues identified by Ulta Beauty's financial and operational reporting, as well as by store visits and audit results to achieve Ulta Beauty's goals set for their store and drive company profitability. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the GM and hold all store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. * In partnership with the DM and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty's policies and procedures. * Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Lead all aspects of manager and associate development including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty's goals for their store. * Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goal (APG) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, reduce loss, and execute company directives. * Use the company's task management tool as directed to prioritize the execution of all store workload, and ensure full leadership adoption and compliance with company policy. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate with and provide feedback to field leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATION Education * Bachelor's degree is preferred Experience * 3-5+ years of fast-paced, retail management or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Must be available to close the store at least once per week * Attend corporate business meetings and conferences, including overnight stays, and interstate travel * Maintain valid identification for airline travel WORKING CONDITIONS * Frequent use of a computer, telephonic devices, and related office supplies * Continuous mobility throughout the store during shift * Frequent bending, pushing, reaching, and twisting during shift * Frequent lifting, carrying and/or moving up to 25 lbs. during shift * Continuous walking, coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $38k-64k yearly est. 6d ago

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