The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store.
• Sales - Responsible for:
Meeting or exceeding personal sales per hour goals
Being a role model and demonstrating excellent selling skills and customer service
Executing successful promotions and special events/pre-sells/GWP's
Driving sales through customer clienteling
Work with store management to optimize business to business
Achieving assigned $ line goal
Identifying and reducing shrinkage in area
• Customer Service - Responsible for:
Meeting or exceeding SPH goal
Meeting or exceeding credit application goals
Thanking each customer by name following a purchase
Handling each transaction efficiently and accurately
Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
Building customer clientele base
Recording and protecting personal identifying customer information
• General Responsibilities:
Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
Ensuring timely set-up including signage for promotional events
Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
Maintaining Belk and vendor professional dress standards (uniforms) and appearance
Cooperating with fellow associates and management
Complying with store policies concerning attendance, tardiness, and associate handbook
Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
Additional Job Description
Minimum Education & Experience:
• No education requirement
• Experience in retail preferred
• Excellent communication skills
• Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Physical Requirements:
• Ability to use computer keyboard, standard telephone and other related business equipment
• Hand manipulation to remove sensor tags
• Ability to push / pull 100-500 pounds when moving stock carts
• Task demands vary in each department because of the different types of merchandise
• Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
• Ability to apply treatment/make-up to customer's face
$24k-31k yearly est. Auto-Apply 13d ago
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Merchandising Team Manager
Belk 4.3
Belk job in Suffolk, VA
The Merchandising Team Manager leads a team of associates in the strategic execution of store operations, merchandising, and facilities activities to deliver a positive customer experience and drive store sales, key metrics, and profitability. This role leads cross-functional collaboration across operations, visual merchandising, and selling teams to ensure store presentations are elevated and maintained, with products placed, priced, and signed accurately. The Merchandising Team Manager oversees the execution of inbound and outbound deliveries, supply replenishment, inventory management, and store fulfillment support. This is an exempt position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Lead team in execution of back-of-house operations, including receiving and processing inbound deliveries, readying product for sales floor, processing damages, preparing and completing outbound shipments, and supporting store fulfillment. Coordinate organization and maintenance of equipment, devices, communication boards, supplies, signage, fixtures, and other tools to promote efficiency and maximize productivity.
* Direct and support team with front-of-house operations, including product placement, floor sets, stock and supply replenishment, facilities maintenance, pricing activities, promotional sets, audits, and customer service to enhance customer experience.
* Collaborate with selling and visual teams to support overall management and maintenance of merchandise presentations and customer shopping environment, ensuring alignment with visual merchandising directives, planograms, cleanliness, and company standards.
* Participate in weekly leadership workload planning meetings to ensure all merchandising and operations tasks are prepped, planned, and scheduled, while ensuring execution plan aligns with company priorities, directives, and processes. Utilize company systems, planning tools, and reporting to determine forecasted receipts and required labor hours.
* Build comprehensive team knowledge of merchandising, operations, and omni processes and procedures, ensuring associates are trained to execute consistently, efficiently, and effectively. Model behaviors that foster a culture of excellence, teamwork, and a strong drive for results.
* Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
* Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued and a sense of belonging.
* Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to ensure ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
* Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.
Skills and Abilities
* Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to develop others through mentorship, effective communication, and side-by-side coaching.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
* 3+ years of experience in Visual Merchandising or Retail Management.
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$30k-38k yearly est. Auto-Apply 3d ago
Operations Manager
Ulta Beauty, Inc. 4.3
Suffolk, VA job
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Operations Manager (OM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the store's retail business through a focus on performance (sales, inventory results, and operational compliance), people (talent acquisition, training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The OM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth, and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
* Review, analyze and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
* Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store.
* Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations.
* Model a culture of operational excellence by working alongside the leadership team and by establishing priorities, providing clear direction and support, and sharing best practices.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store.
* Adhere to and enforce Ulta Beauty's dress code.
* Ensure the execution of all operational focuses, inclusive of ad set processes, visual sets, planograms, realignments, and inventory life-cycle related processes (e.g., cycle counts, damages, testers, inventory adjustments, RTVs, and DIFs).
* Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
* Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
* Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated budget is adhered to, and necessary products for services and retail are on hand.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* Bachelor's degree is preferred
Experience
* 2-3+ years of fast-paced, retail management, or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Must be available to work shifts on Sundays and Mondays
* Attend corporate business meetings and conferences
WORKING CONDITIONS
* Continuous mobility throughout the store during shift, including twisting
* Frequent bending, pulling, pushing, crouching, stooping, and reaching during shift
* Continuous lifting and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$38k-60k yearly est. 41d ago
Elite Stylist
Ulta Beauty, Inc. 4.3
Chesapeake, VA job
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Elite Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Perform product demonstrations with guests to drive sales and the guest service experience.
* Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant work experience is required
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent bending, reaching, and twisting during shift
* Ability to stand for long periods of time during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$26k-35k yearly est. 33d ago
Area Asset Protection Manager
Jc Penney 4.3
Virginia Beach, VA job
Area Asset Protection Manager (AAPM) Lead Asset Protection activities for assigned units in accordance with company policies and procedures, in order to drive sales and profits. Primary Responsibilities: Team Development Frequently conducts developmental conversations with direct reports and maintains notes / observations of strengths and opportunities
Interviews, hires and trains Asset Protection talent for the store and ensures Asset Protection team is following Asset Protection Directives, policies and procedures
Actively walks the floor and coaches in the moment to enhance each associate's ability to develop and advises Store/District Leadership Teams when opportunities are noted
Internal & External Investigations
Proactively identifies potential acts of theft and fraud by observing associate and customer activity, reviewing exception reports and investigation referrals
Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages
Reviews and ensures all Asset Protection documentation is complete, accurate and is maintained per Company policy and procedure
Communicates external theft trends to associates and will partner with other locations/retailers to identify Organized Retail Crime (ORC) groups and patterns. Takes direction from DAPM and or Field Investigations to gather evidence on ORC and external fraud
Attends hearings as required and updates appropriate files with court‐related outcomes
Creates and maintains relationship with local law enforcement and mall security partners
Reviews the reports of external apprehensions, internal investigations, incident reports, PCI, PII and Sales Audit documentation.
Shrink and Safety
Tailors company Asset Protection direction to their particular stores and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety
Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents, along with maintaining inventory maintenance process.
Periodically audits departments for merchandise protection standard adherence
Identifies merchandise protection opportunities that deviate from company standards
Core Competencies:
Takes Accountability:
Holds team accountable for performance, celebrates wins and empowers individuals to take responsibility for their work and pride in their accomplishments.
Produces Results
Motivates and challenges associates to work hard, smart, and outside of traditional hierarchies to attain a shared purpose.
Works Collaboratively
Creates a culture of inclusion and collaboration, actively supporting teamwork and team spirit.
What you get:
Eligible for bonus under the Management Incentive Plan.
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, Pay Range
USD $52,500.00 - USD $75,000.00 /Yr.
$52.5k-75k yearly 60d ago
Full Time Customer Experience Coordinator
The TJX Companies 4.5
Virginia Beach, VA job
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1169 Nimmo Parkway Suite 220
Location:
USA TJ Maxx Store 0840 Virginia Beach VAThis position has a starting pay range of $13.41 to $13.91 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13.4-13.9 hourly 12d ago
Omni/Ops Team Lead - Full Time
Belk 4.3
Belk job in Suffolk, VA
The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer orders with accuracy, efficiency, and speed. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Omni/Ops Team Lead works collaboratively with merchandising and selling teams to ensure omni and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Execute store shipment deliveries and store fulfillment activities, leading team in accurately and efficiently processing product and picking, packing, and shipping orders to maximize productivity.
* Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
* Communicate daily goals and key tasks. Maintain equipment, devices, communication boards, and organization of back-of-house, store fulfillment, and customer pickup areas to promote efficiency.
* Utilize omni and operations planning tools to determine forecasted unit projections, inbound and outbound shipment activities, and required labor hours to execute. Participate in weekly leadership workload planning meetings to ensure all omni and operations tasks are planned and scheduled.
* Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Model behaviors that support building team knowledge to enhance individual and store omni and operations results. Enhance performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1+ years of retail experience and a dedication to customer service excellence.
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$25k-30k yearly est. Auto-Apply 7d ago
Sales Associate - CosmoProf Store # 66211
Sally Beauty Supply 4.3
Williamsburg, VA job
COSMOPROF SALES ASSOCIATE: Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Cosmoprof:
* Build relationships and inspire loyalty.
* Recommend additional and complimentary products.
* Inform customers of current promotions and events.
* Set up advertising displays and arrange merchandise to highlight sales and promotional events.
* Ensure our customers are informed about and enrolled in our Loyalty program.
* Complete transactions accurately and efficiently.
* Maintain a professional store environment and communicate inventory issues.
* Demonstrate our Sally Beauty Culture Values.
* We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
* The people are creative, fun and passionate about beauty.
* Generous product discount and free sample products.
* You will receive a great education regarding our products.
* You will have ample opportunity for growth.
* You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements: Legal wants you to know
* Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
* May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$24k-28k yearly est. 60d+ ago
Merchandise Manager
Ulta Beauty, Inc. 4.3
Elizabeth City, NC job
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Merchandise Manager (MM) is responsible for leading through Ulta Beauty's mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment process, replenishment, omni-channel, price changes, and markdowns. This leader drives the store's business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The MM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth, and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget.
* Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
* Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, and retain a diverse team of top talent.
* Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Adhere to and enforce Ulta Beauty's dress code.
* Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting.
* Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
* Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel, price changes, and markdowns.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* High school diploma is preferred
Experience
* 1-2+ years of fast-paced, retail management, or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives.
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team.
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Must be able to work shifts beginning at 5:00 a.m.
* Must be available to work shifts on Sundays and Mondays
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Continuous and/or frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting during shift
* Continuous coordination and manipulation of objects during shift
* Frequent lifting and/or moving up to 40 lbs. during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Acts as Manager on Duty adhering to company policy and procedure
* Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
* Addresses immediate customer service issues and provides appropriate coaching to Associates
* Exercises discretion regarding customer service policies to satisfy customers
* Maintains accurate Associate coverage in service areas for a positive customer experience
* Ensures Associates adhere to all operational procedures
* Ensures opening/closing procedures are executed according to company guidelines
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Provides feedback, recognition and coaching to Associates
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Team player, working effectively with peers and supervisors
* Able to respond appropriately to changes in direction or unexpected situations
* Knowledge of company standard software, systems, and procedures
* Knowledge of merchandise flow in stores
* Proven problem solving skills
* Able to effectively coach, delegate, and follow-up on multiple people/tasks
* Able to act quickly under challenging circumstances
* Capable of multi-tasking
* Superior communication and organizational skills with attention to detail
* 1 year retail, 6 months leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2277 Upton Drive Suite 720
Location:
USA HomeGoods Store 0678 Virginia Beach VA
This position has a starting pay range of $14.41 to $14.91 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$14.4-14.9 hourly 60d+ ago
01200 Inside Sales
Sally Beauty Supply 4.3
Virginia Beach, VA job
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
* Build relationships and inspire loyalty.
* Recommend additional and complimentary products.
* Inform customers of current promotions and events.
* Set up advertising displays and arrange merchandise to highlight sales and promotional events.
* Ensure our customers are informed about and enrolled in our Loyalty program.
* Complete transactions accurately and efficiently.
* Maintain a professional store environment and communicate inventory issues.
* Demonstrate our Sally Beauty Culture Values.
* We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
* The people are creative, fun and passionate about beauty.
* Generous product discount and free sample products.
* You will receive a great education regarding our products.
* You will have ample opportunity for growth.
* You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
* Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
* May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
$29k-43k yearly est. 27d ago
Beauty Consultant - Lynnhaven Mall
Jc Penney 4.3
Virginia Beach, VA job
General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives.
Primary Responsibilities:
* Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience
* Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends
* Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client
* Models strong beauty business values and culture
Core Competencies and Accomplishments:
* Strong communication and relationship building skills
At this time, JCPenney does not anticipate closing this job opportunity.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $14.50/Hr -USD $18.13/Hr.
$14.5-18.1 hourly 60d+ ago
Sales Team Manager
Belk 4.3
Belk job in Elizabeth City, NC
The Sales Team Manager drives store sales and profitability by leading a team of sales associates to deliver excellent customer service and achieve sales and key metric goals. This role develops associates in effective selling techniques, executing successful store events, and maintaining an attractive store environment. The Sales Team Manager works collaboratively with other store leaders to optimize team performance and promote memorable shopping experiences that build customer loyalty and satisfaction. This is an exempt position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Inspire and motivate team to deliver positive customer experiences and drive sales through building genuine team, customer, and community relationships, providing personalized service and product recommendations, and maintaining a visually appealing sales floor.
Develop and implement strategies to execute successful promotional and grassroot events, leading team to effectively perform customer outreach, clienteling, and omnichannel initiatives.
Collaborate with store operations teams to support execution of floor sets, product placement, pricing, recovery, replenishment, and other operational activities to meet store objectives.
Participate in weekly leadership workload planning meetings to ensure all company-directed and grassroot event activities are prepped, planned, and scheduled. Partner with store HR to ensure associate schedule aligns with business needs and traffic plans.
Build comprehensive team knowledge and champion continuous training initiatives to ensure associate readiness in delivering service, selling, and operational excellence.
Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to build ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.
Skills and Abilities
Ability to successfully analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to develop others through mentorship, effective communication, and side-by-side coaching.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers, and Windows-based operating systems.
3+ years of Retail Leadership experience and a dedication to customer experience excellence.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$35k-61k yearly est. Auto-Apply 21d ago
Elite Stylist
Ulta Beauty, Inc. 4.3
Newport News, VA job
on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions)
The Elite Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
* Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty.
* Perform product demonstrations with guests to drive sales and the guest service experience.
* Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance.
People
* Develop guest relationships through consultations and appropriate retail and service recommendations.
* Serve all guests, including walk-in guests, in a timely and efficient manner.
* Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service.
* Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
* Attend mandatory trainings and meetings to enable continuous professional development.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines.
* Follow established service protocols to ensure a consistent and exceptional guest experience.
* Utilize appropriate booking and clientele systems to book guests for return services and for events.
* Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times.
* Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area.
* Adhere to the Ulta Beauty dress code.
* Protect company assets by following loss prevention best practices and providing exceptional guest service.
* Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
* Cosmetology license
Experience
* Previous relevant work experience is required
Skills
* Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories.
* Proficiency with use of equipment and chemicals needed to perform technical work
* Proficiency to demonstrate, recommend and sell pro hair care and makeup products
* Developed communication skills
* Ability to work independently and as part of a team
* Ability to build and maintain strong customer relationships, and build clientele
SPECIAL POSITION REQUIREMENTS
* Work a flexible schedule to include days, evenings, weekends, and holidays
WORKING CONDITIONS
* Continuous mobility during shift
* Continuous lifting and/or moving up to 10 lbs. during shift
* Frequent bending, reaching, and twisting during shift
* Ability to stand for long periods of time during shift
* Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$26k-35k yearly est. 60d+ ago
Omni Experience Lead - Full Time
Belk 4.3
Belk job in Suffolk, VA
The Omni Experience Lead drives sales and delivers a positive customer experience by executing customer orders with accuracy, efficiency, and speed. This role works collaboratively with merchandising, operations, and selling teams to ensure omni excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
You will be a part of and help lead a team that cares for our customers by delivering an outstanding omni experience. You are empowered to do the right thing. We believe all goals can be achieved through our ability to grow outstanding teams.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Execute omni process and procedures, leading team in picking, packing, and shipping orders accurately and efficiently to maximize productivity. Maintain fulfillment equipment, devices, communication boards, and organization of store fulfillment and customer pickup areas to promote efficiency.
* Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store omni results.
* Utilize omni planning tools to determine forecasted unit projections and required labor hours. Participate in weekly leadership workload planning meetings to ensure all omni tasks are planned and scheduled.
* Track fulfillment supply usage and ensure replenishment orders are placed to maintain adequate supply levels.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.
* Lead shortage control in designated areas and ensure compliance with asset protection, safety guidelines, and security protocols.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1+ years of retail experience and a dedication to customer service excellence.
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$23k-41k yearly est. Auto-Apply 7d ago
District Manager
Ulta Beauty, Inc. 4.3
Virginia Beach, VA job
Discover greater levels of performance. With over 1,200 stores throughout the U.S., Ulta Beauty is revolutionizing the beauty retail experience. With new stores coming online on a continual basis and the re-engineering of existing locations with the latest design and technological advancements for heightened guest experiences, we're not just growing, we're thriving. Through consistent innovation and a bold commitment to reimagination. If you want the opportunity to build something strategic, to take ownership of your career trajectory, to apply your passion to operational excellence, Ulta Beauty provides the kind of stability and support few organizations can match. So be curious. Be flexible. Be more than you thought possible. The future is yours at Ulta Beauty.
GENERAL SUMMARY & SCOPE
The District Manager (DM) is responsible for leading through Ulta Beauty's strategic plan and mission, vision, and values to develop high performing teams that consistently deliver top-line sales growth for each store in the DM's district. As an experienced multi-unit leader, the DM is responsible for leading teams of 13+ stores, on average. This leader drives their business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (operating procedures and compliance standards) for the region. This position requires a passion for process excellence, a drive for results, and the ability to proactively work collaboratively across all levels of the organization.
PRINCIPAL DUTIES & RESPONSIBILITIES *(Essential Job Functions)
The DM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Provide directional leadership, expectations, and priorities derived from the company's strategic plan to each store team in the district.
* Promote a culture of accountability to meet or exceed Ulta Beauty's goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink, and omni-channel sales as set by Ulta Beauty for the DM's district.
* Drive company profitability through operational excellence, top-line sales growth, and expense control for the DM's district.
* Review and analyze Ulta Beauty's financial and/or operational reports regularly for the DM's district, and provide timely responses as needed.
* Address underperforming metrics for stores in the DM's district to drive profitability and achieve Ulta Beauty's goals for these stores.
People
* Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs in the district.
* In partnership with the RVP and People Success, address policy violations with appropriate corrective action up to and including separation of employment fairly and in accordance with Ulta Beauty's policies and procedures.
* Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work.
* Create an inclusive environment that encourages the growth and engagement of all associates.
* Lead all aspects of direct report development including training; providing individualized, competency-based feedback and coaching; performance reviews; succession planning; and individual development plans to enable continuous development and drive sales performance.
* Model a culture of open communication by sharing enterprise strategy with direct reports and creating goals in alignment with Ulta Beauty's goals for the district.
* Liaise between store staff, district leadership, and business partners to obtain resources, remove obstacles, and drive in-store improvements for stores in the DM's district.
* Build a guest-centric culture by ensuring the Guest Engagement Leader program is consistently executed throughout each store in the district, and all guest concerns are reacted to and resolved with a sense of urgency.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
* Regularly visit all stores in the DM's district.
* Provide directional leadership to support the adoption of new initiatives and technology.
* Ensure the execution of all store tasks and communicate expectations for all stores in the DM's district.
* Continuously analyze performance relative to stores' operational compliance, including shrink and audits.
* Develop strategies to leverage company tools to improve and meet Ulta Beauty's expectations for all stores in the DM's district.
* Swiftly react to the changing needs of the business with an entrepreneurial spirit and inspire the team to do the same.
* Regularly communicate with and provide feedback to field and corporate leadership on business trends and opportunities, operational challenges, merchandise needs, and competitive landscape for all stores in the DM's district.
JOB QUALIFICATIONS
Education
* Bachelor's degree is preferred
Experience
* 3-5+ years of fast-paced, multi-unit retail management experience
* Financial management: success with driving top-line sales, interpreting reporting data and turning insight into action, managing budgets, and controlling expense
* Retail management: proven ability with achieving operational excellence, driving a service culture, remaining agile with changing priorities, and understanding and anticipating market trends
* Leadership management: solid experience with attracting, developing, and motivating top talent, influencing priorities, swiftly adapting to change, leading others through the change-curve, developing collaborative relationships with others, and accomplishing goals through direct reports
Skills
* Proficient with basic technology (e.g., Microsoft Office programs and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple projects
* Ability to react under pressure, apply good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Ability to travel up to 75% of your time, including overnight stays, to visit all stores within district and attend corporate business meetings and conferences
* Means of mobility for travel within district to visit individual stores
* Maintain valid identification for airline travel
* Ability to work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Ability to relocate for future growth is preferred
WORKING CONDITIONS
* Frequent use of a computer, telephonic devices, and related office supplies
* Frequent sitting and twisting
* Frequent lifting and/or moving up to 10 pounds
* Continuous mobility throughout the store during a store visit
* Continuous coordination and manipulation of objects
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $102,900.00 - $138,000.00 / Year with the opportunity for eligible associates to earn additional compensation pursuant to the Company's bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Full-time positions are eligible for paid time off, health, dental, vision, life and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: *****************************
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$102.9k-138k yearly 12d ago
Home Furnishings 1.0 - Lynnhaven Mall
Jc Penney 4.3
Virginia Beach, VA job
As a Home Furnishings 1.0 associate, you will contribute to profitable sales growth by combining in-depth product knowledge and a passion for service to build clientele and meet sales goal. Primary Responsibilities: * Customer Service & Sales - Greets and assists customers in finding products and delivers exceptional customer service. Inform customers of key product attributes and care/protection plans to generate interest and suggests additional products to customers. Meets or exceeds sales goals and productivity standards. Partners with team members and actively listens to all customer issues. Promotes FindMore, assists with credit, reward, and gift card programs and engages customers to support the company's credit application process.
* General Operations - Participates in inventory process and all merchandise transfers, return to vendor/warehouse, defective merchandise. Maintains sales floor recovery process to ensure a clean and organized store environment. Completes pricing and signing processes in specialty businesses.
* Performance Standards - Supports company shrink and safety initiatives. Consistently meets established performance standards for the role, including (but not limited to) the company's iCAP program, products and service sales, customer service, profit, productivity and attendance.
Core Competencies & Accomplishments:
To achieve success at JCPenney, a Home Furnishings 1.0 Associate will possess the following:
* Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
* Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
* Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.
In addition to a competitive wage, this position offers 1% commission on net sales of qualified merchandise.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $13.00/Hr -USD $16.25/Hr.
$13-16.3 hourly 60d+ ago
Manager - Inventory Control - Pembroke Mall Rack
Nordstrom Inc. 4.5
Virginia Beach, VA job
The Inventory Manager is responsible for leading, coaching, and embodying the Nordstrom values for the Inventory Control team. Inventory Managers are solution oriented to meet or exceed customer needs and persist in accomplishing and exceeding results.
A day in the life…
* Lead, train & drive execution of inventory management best practices and standards throughout the store resulting in unit level accuracy
* Coach and develop team to be productive and deliver the desired outcomes
* Oversee the execution of Inventory Control functions
* Deliver staffing/scheduling needs based on company forecasts and other resources to ensure the ability to execute inventory control activities - during normal cadence and key event timeframes
* Manage labor expense and improve the individual and collective productivity of the team
* Hire & retain top talent across all roles while building a bench for future roles
* Effectively share business updates & initiatives with the team to streamline communication and change management
* Create a fun and inclusive work environment to support an "ALL IN TO WIN" culture to achieve goals
* Be a champion for continuous improvement
* Support the customer experience across the market in a digital world by driving inventory accuracy standards
You own this if you have…
* For Nordstrom Stores Roles: Prior experience in a Rack Store is preferred
* For Nordstrom Rack Roles: Prior experience in a Nordstrom Store is preferred
* Proven success in current role and a strong track record of delivering results
* The ability to develop and maintain productive relationships with store manager, area/regional manager, and other leaders
* Excellent communication skills and strong team building skills
* A talent for influencing others and leading change
* Strong organizational, delegation and follow-through skills
We've got you covered…
Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
* Medical/Vision, Dental, Retirement and Paid Time Away
* Life Insurance and Disability
* Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ******************
Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.
2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Nordstrom keeps job postings open for at least one day after the posting date.
Pay Range Details
The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.
$43,500.00 - $70,000.00 Annual
This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *************************************************************************
$43.5k-70k yearly Auto-Apply 6d ago
Beauty Flex Associate
Belk 4.3
Belk job in Suffolk, VA
The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. * Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service
* Executing successful promotions and special events/pre-sells/GWP's
* Driving sales through customer clienteling
* Work with store management to optimize business to business
* Achieving assigned $ line goal
* Identifying and reducing shrinkage in area
* Customer Service - Responsible for:
* Meeting or exceeding SPH goal
* Meeting or exceeding credit application goals
* Thanking each customer by name following a purchase
* Handling each transaction efficiently and accurately
* Providing a high level of customer service to support Customer Satisfaction Surveys (CSS)
* Building customer clientele base
* Recording and protecting personal identifying customer information
* General Responsibilities:
* Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
* Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department
* Ensuring timely set-up including signage for promotional events
* Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
* Maintaining Belk and vendor professional dress standards (uniforms) and appearance
* Cooperating with fellow associates and management
* Complying with store policies concerning attendance, tardiness, and associate handbook
* Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager.
* Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate
Additional Job Description
Minimum Education & Experience:
* No education requirement
* Experience in retail preferred
* Excellent communication skills
* Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Physical Requirements:
* Ability to use computer keyboard, standard telephone and other related business equipment
* Hand manipulation to remove sensor tags
* Ability to push / pull 100-500 pounds when moving stock carts
* Task demands vary in each department because of the different types of merchandise
* Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
* Ability to apply treatment/make-up to customer's face