Merchandising Team Manager
Team leader job at Belk
The Merchandising Team Manager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. The Merchandising Team Manager is an exempt position, reporting to the Store Manager.
Essential Functions:
* Partner with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor.
* Proactively plan for new receipts and anticipate the need to adjust product flow accordingly.
* Lead the Merchandising Team to present merchandise consistent with visual and merchandising standards
* Ensure the timely floor setup, including signage, for promotional events and seasonal business activity
* Ensure direction of playbook and seasonal merchandise meetings
* Manage the maintenance of the floor and stock areas consistent with store standards and use discretion to tailor standards to store needs.
* Lead team to drive the Customer Experience both in store and Omni
* Partner with the Sales Team Manager (STM) and visual associates to support the overall management of merchandise presentation of the store
* Recruit, interview, and select and retain quality associates and ensure all positions are filled in a timely manner.
* Maintain high store associate engagement. Provide efficient, timely communication of policies and other information.
* Responsible for addressing all concerns or problems that develop within your team.
* Ensure all associates receive and complete all necessary paperwork.
* Train support direct reports in correct processes and procedures.
* Provide effective coaching, to direct reports.
* Conduct timely performance management process and communicate development needs with subordinates.
* Set goals and identify areas for improvement for direct reports.
* Utilize the corrective action process to consistently document and coach poor performers you identify.
* Communicate with direct reports on possible career paths and advancement opportunities.
* Develop and promote a diverse team.
* Responsible for driving business results and customer experience through strong leadership of team.
* Open and close the store, including weekends
* Approve select point of sale transactions such as returns and voids.
* Resolve escalated customer service issues as needed.
* Understand and be able to use and train direct reports on all building operating systems.
* Manage and lead entire store when store manager is not available.
* Identify store and team needs and drive solutions to enhance store profitability.
Education / Experience Requirements:
Position Contribution Level: Intermediate Level
Minimum Education & Experience:
* Four-year college degree or equivalent combination of education and experience.
* Experience in retail management.
* Significant leadership experience
Knowledge / Skills Requirements:
* Proficient in computer business-related computer equipment and software (Microsoft Word, Excel, etc).
* Excellent leadership, supervisory, analytical and reasoning skills.
Physical Requirements:
* Ability to use computer keyboard, standard telephone and other related business equipment.
* Must be able to lift up to 40lbs.
* Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
* Ability to stand for long periods of time.
* Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
* Ability to work at a safe and steady pace.
Reporting Relationships:
Supervisor: Store Manager
Supervises: Merchandising Team and Operations Team
Auto-ApplyOmni/Ops Team Lead - Full Time - Outlet Store
Team leader job at Belk
The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer orders with accuracy, efficiency, and speed. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Omni/Ops Team Lead works collaboratively with merchandising and selling teams to ensure omni and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Execute store shipment deliveries and store fulfillment activities, leading team in accurately and efficiently processing product and picking, packing, and shipping orders to maximize productivity.
* Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
* Communicate daily goals and key tasks. Maintain equipment, devices, communication boards, and organization of back-of-house, store fulfillment, and customer pickup areas to promote efficiency.
* Utilize omni and operations planning tools to determine forecasted unit projections, inbound and outbound shipment activities, and required labor hours to execute. Participate in weekly leadership workload planning meetings to ensure all omni and operations tasks are planned and scheduled.
* Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Model behaviors that support building team knowledge to enhance individual and store omni and operations results. Enhance performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1+ years of retail experience and a dedication to customer service excellence.
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Auto-ApplyFull-Time Customer Service Supervisor
Gastonia, NC jobs
About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.
What You'll Do
* Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
* Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
* Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
* Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards
* Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
* Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
All Supervisor roles at Kohl's are responsible for:
* Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment; taking appropriate partners as needed
* Modeling, guiding and providing direction to associates
* Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
* Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
* Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
* Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
* Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
* Accomplishing multiple tasks within established timeframes
* Training, monitoring and reinforcing company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Key holder responsibilities include opening and closing store processes, and providing direction to associates
* Other responsibilities as assigned
What Skills You Have
Required
* Must be at least 18 years of age or older
* Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
* Strong verbal/written communication and interpersonal skills
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* 2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $17.25
Auto-ApplyFull-Time Customer Service Supervisor
Hickory, NC jobs
About the Role
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.
What You'll Do
Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
All Supervisor roles at Kohl's are responsible for:
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $17.25
Auto-ApplyNow Hiring!! FT Backroom Processing Leader
Raleigh, NC jobs
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
The Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
* Trains and mentors Associates on merchandising and processing principles
* Ensures merchandise is properly tagged, hung, secured, and coded
* Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
* Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
* Monitors productivity of team and coaches as necessary
* Organizes and rotates back stock for easy replenishment
* Maintains and upholds merchandising philosophy and signage standards
* Maintains all organizational, cleanliness and recovery standards for the backroom area
* Ensures compliance with recycling and, where applicable, hazardous waste programs
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Superior communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Capable of lifting heavy objects with or without reasonable accommodation
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8371 Brier Creek Parkway
Location:
USA HomeGoods Store 0247 Raleigh NC
This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Operations Supervisor - Alamance Crossing
Burlington, NC jobs
As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks Primary Responsibilities:
* Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
* Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
* Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.
* Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
To achieve success at JCPenney, a supervisor will possess the following:
* Work experience- Minimum of 2 years retail leadership experience
* Education- Bachelor degree or equivalent work experience
* Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
* Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
* Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
* Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $19.00/Hr -USD $23.75/Hr.
Operations Supervisor - Goldeneast Crossing
Rocky Mount, NC jobs
As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks Primary Responsibilities:
* Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
* Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
* Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.
* Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
To achieve success at JCPenney, a supervisor will possess the following:
* Work experience- Minimum of 2 years retail leadership experience
* Education- Bachelor degree or equivalent work experience
* Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
* Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
* Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
* Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $19.00/Hr -USD $23.75/Hr.
Full-Time Stockroom Operations Supervisor
Fayetteville, NC jobs
About the Role In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.
What You'll Do
* Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
* Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
* Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
* Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources
* Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
All Supervisor roles at Kohl's are responsible for:
* Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment; taking appropriate partners as needed
* Modeling, guiding and providing direction to associates
* Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
* Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
* Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
* Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
* Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
* Accomplishing multiple tasks within established timeframes
* Training, monitoring and reinforcing company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Key holder responsibilities include opening and closing store processes, and providing direction to associates
* Other responsibilities as assigned
What Skills You Have
Required
* Must be at least 18 years of age or older
* Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
* Strong verbal/written communication and interpersonal skills
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* 2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $17.25
Auto-ApplyFull-Time Stockroom Operations Supervisor
Mooresville, NC jobs
About the Role In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.
What You'll Do
* Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
* Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
* Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
* Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources
* Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
All Supervisor roles at Kohl's are responsible for:
* Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment; taking appropriate partners as needed
* Modeling, guiding and providing direction to associates
* Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
* Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
* Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
* Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
* Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
* Accomplishing multiple tasks within established timeframes
* Training, monitoring and reinforcing company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Key holder responsibilities include opening and closing store processes, and providing direction to associates
* Other responsibilities as assigned
What Skills You Have
Required
* Must be at least 18 years of age or older
* Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
* Strong verbal/written communication and interpersonal skills
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* 2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $17.25
Auto-ApplyFull Time Department Supervisor
Mooresville, NC jobs
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
* Trains and mentors Associates on established merchandising and processing principles
* Ensures merchandise is properly tagged, hung, secured, and coded
* Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
* Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
* Monitors productivity of team and coaches as necessary
* Organizes and rotates back stock for easy replenishment
* Maintains and upholds merchandising philosophy and signage standards
* Maintains all organizational, cleanliness and recovery standards for the backroom area
* Ensures compliance with recycling and, where applicable, hazardous waste programs
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Superior communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Capable of lifting heavy objects with or without reasonable accommodation
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
598C River Highway
Location:
USA HomeGoods Store 0551 Mooresville NC
This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Retail Department Supervisor
Boone, NC jobs
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor
* Trains and mentors Associates on established merchandising and processing principles
* Ensures merchandise is properly tagged, hung, secured, and coded
* Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor
* Ensures Associates complete tasks and activities according to store plan; prioritizes as needed
* Monitors productivity of team and coaches as necessary
* Organizes and rotates back stock for easy replenishment
* Maintains and upholds merchandising philosophy and signage standards
* Maintains all organizational, cleanliness and recovery standards for the backroom area
* Ensures compliance with recycling and, where applicable, hazardous waste programs
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Able to work a flexible schedule, including nights and weekends
* Superior communication and organizational skills with attention to detail
* Capable of multi-tasking
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Capable of lifting heavy objects with or without reasonable accommodation
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1180 Blowing Rock Road Suite E5
Location:
USA TJ Maxx Store 1125 Boone NC
This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Merchandising Team Manager
Team leader job at Belk
The Merchandising Team Manager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. The Merchandising Team Manager is an exempt position, reporting to the Store Manager.
Essential Functions:
* Partner with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor.
* Proactively plan for new receipts and anticipate the need to adjust product flow accordingly.
* Lead the Merchandising Team to present merchandise consistent with visual and merchandising standards
* Ensure the timely floor setup, including signage, for promotional events and seasonal business activity
* Ensure direction of playbook and seasonal merchandise meetings
* Manage the maintenance of the floor and stock areas consistent with store standards and use discretion to tailor standards to store needs.
* Lead team to drive the Customer Experience both in store and Omni
* Partner with the Sales Team Manager (STM) and visual associates to support the overall management of merchandise presentation of the store
* Recruit, interview, and select and retain quality associates and ensure all positions are filled in a timely manner.
* Maintain high store associate engagement. Provide efficient, timely communication of policies and other information.
* Responsible for addressing all concerns or problems that develop within your team.
* Ensure all associates receive and complete all necessary paperwork.
* Train support direct reports in correct processes and procedures.
* Provide effective coaching, to direct reports.
* Conduct timely performance management process and communicate development needs with subordinates.
* Set goals and identify areas for improvement for direct reports.
* Utilize the corrective action process to consistently document and coach poor performers you identify.
* Communicate with direct reports on possible career paths and advancement opportunities.
* Develop and promote a diverse team.
* Responsible for driving business results and customer experience through strong leadership of team.
* Open and close the store, including weekends
* Approve select point of sale transactions such as returns and voids.
* Resolve escalated customer service issues as needed.
* Understand and be able to use and train direct reports on all building operating systems.
* Manage and lead entire store when store manager is not available.
* Identify store and team needs and drive solutions to enhance store profitability.
Education / Experience Requirements:
Position Contribution Level: Intermediate Level
Minimum Education & Experience:
* Four-year college degree or equivalent combination of education and experience.
* Experience in retail management.
* Significant leadership experience
Knowledge / Skills Requirements:
* Proficient in computer business-related computer equipment and software (Microsoft Word, Excel, etc).
* Excellent leadership, supervisory, analytical and reasoning skills.
Physical Requirements:
* Ability to use computer keyboard, standard telephone and other related business equipment.
* Must be able to lift up to 40lbs.
* Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
* Ability to stand for long periods of time.
* Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
* Ability to work at a safe and steady pace.
Reporting Relationships:
Supervisor: Store Manager
Supervises: Merchandising Team and Operations Team
Auto-ApplyMerchandising Team Manager
Team leader job at Belk
The Merchandising Team Manager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. The Merchandising Team Manager is an exempt position, reporting to the Store Manager.
Essential Functions:
* Partner with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor.
* Proactively plan for new receipts and anticipate the need to adjust product flow accordingly.
* Lead the Merchandising Team to present merchandise consistent with visual and merchandising standards
* Ensure the timely floor setup, including signage, for promotional events and seasonal business activity
* Ensure direction of playbook and seasonal merchandise meetings
* Manage the maintenance of the floor and stock areas consistent with store standards and use discretion to tailor standards to store needs.
* Lead team to drive the Customer Experience both in store and Omni
* Partner with the Sales Team Manager (STM) and visual associates to support the overall management of merchandise presentation of the store
* Recruit, interview, and select and retain quality associates and ensure all positions are filled in a timely manner.
* Maintain high store associate engagement. Provide efficient, timely communication of policies and other information.
* Responsible for addressing all concerns or problems that develop within your team.
* Ensure all associates receive and complete all necessary paperwork.
* Train support direct reports in correct processes and procedures.
* Provide effective coaching, to direct reports.
* Conduct timely performance management process and communicate development needs with subordinates.
* Set goals and identify areas for improvement for direct reports.
* Utilize the corrective action process to consistently document and coach poor performers you identify.
* Communicate with direct reports on possible career paths and advancement opportunities.
* Develop and promote a diverse team.
* Responsible for driving business results and customer experience through strong leadership of team.
* Open and close the store, including weekends
* Approve select point of sale transactions such as returns and voids.
* Resolve escalated customer service issues as needed.
* Understand and be able to use and train direct reports on all building operating systems.
* Manage and lead entire store when store manager is not available.
* Identify store and team needs and drive solutions to enhance store profitability.
Education / Experience Requirements:
Position Contribution Level: Intermediate Level
Minimum Education & Experience:
* Four-year college degree or equivalent combination of education and experience.
* Experience in retail management.
* Significant leadership experience
Knowledge / Skills Requirements:
* Proficient in computer business-related computer equipment and software (Microsoft Word, Excel, etc).
* Excellent leadership, supervisory, analytical and reasoning skills.
Physical Requirements:
* Ability to use computer keyboard, standard telephone and other related business equipment.
* Must be able to lift up to 40lbs.
* Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
* Ability to stand for long periods of time.
* Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
* Ability to work at a safe and steady pace.
Reporting Relationships:
Supervisor: Store Manager
Supervises: Merchandising Team and Operations Team
Accessibility Guidelines:
Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at *************************. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at ************** and we will be happy to assist you with the application process.
We are an Equal Opportunity Employer:
We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.
Auto-ApplyOperations Team Lead - Full Time
Team leader job at Belk
The Operations Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries with accuracy and efficiency, ensuring new merchandise is customer ready. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Operations Team Lead works collaboratively with merchandising, omni, and selling teams to ensure operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Execute store shipment deliveries and lead team in accurately and efficiently processing product to maximize productivity. Maintain equipment, devices, communication boards, and organization of back-of-house areas to promote efficiency.
* Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
* Utilize shipment systems and tools to effectively plan and execute inbound and outbound activities. Participate in weekly leadership workload planning meetings to ensure all operational tasks are planned and scheduled.
* Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
* Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1+ years of retail experience and a dedication to customer service excellence.
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Auto-ApplyMerchandising Team Lead - Full Time
Team leader job at Belk
The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, signed accurately, and spaced for ease of shopping. This role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead works collaboratively with omni, operations, and selling teams to ensure merchandising and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Assist with receiving and processing inbound deliveries to support product readiness.
* Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
* Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
* Participate in weekly leadership workload planning meetings to ensure all merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery efforts, and supporting the store during key coverage periods.
* Lead store fulfillment support and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, following product protection procedures, and adhering to safety guidelines and security protocols.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1-3 years of experience in Visual Merchandising or Retail Management
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
* Ability to carry props, measure, climb ladders, and assemble visual elements/ hang signage at heights.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Benefits we offer
* Medical, Dental, and Vision
* 401K with Matching Contribution
* Generous PTO
* Merchandise Discounts
* Paid Maternity and Paternal Leave
* Growth and Professional Development Opportunities
* Employee Assistance Programs
* Education and Tuition Reimbursement Programs
* Benefit eligibility dependent on role and/or full-time/part-time status
Your career. Your runway.
At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!
Accessibility Guidelines
Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We're constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines.
If you can't access information on belkcareers.com due to a disability, please email *************************. Please provide the location of the inaccessible information and the format you wish to have the information presented, and we'll be happy to send it to you, either via your email address or a separate mailing address you provide.
If you prefer, you may contact one of our friendly Shared Services representatives at ************** to help you with the application process.
We are an Equal Opportunity Employer
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
Auto-ApplyMerchandising Team Lead - Full Time
Team leader job at Belk
The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, signed accurately, and spaced for ease of shopping. This role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead works collaboratively with omni, operations, and selling teams to ensure merchandising and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Assist with receiving and processing inbound deliveries to support product readiness.
* Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
* Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
* Participate in weekly leadership workload planning meetings to ensure all merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery efforts, and supporting the store during key coverage periods.
* Lead store fulfillment support and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, following product protection procedures, and adhering to safety guidelines and security protocols.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1-3 years of experience in Visual Merchandising or Retail Management
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
* Ability to carry props, measure, climb ladders, and assemble visual elements/ hang signage at heights.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Benefits we offer
* Medical, Dental, and Vision
* 401K with Matching Contribution
* Generous PTO
* Merchandise Discounts
* Paid Maternity and Paternal Leave
* Growth and Professional Development Opportunities
* Employee Assistance Programs
* Education and Tuition Reimbursement Programs
* Benefit eligibility dependent on role and/or full-time/part-time status
Your career. Your runway.
At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!
Accessibility Guidelines
Belkcareers.com is committed to making the online application experience easy and accessible to individuals with disabilities. We're constantly making improvements to comply with the "Americans with Disabilities Act" and the Web Content Accessibility Guidelines.
If you can't access information on belkcareers.com due to a disability, please email *************************. Please provide the location of the inaccessible information and the format you wish to have the information presented, and we'll be happy to send it to you, either via your email address or a separate mailing address you provide.
If you prefer, you may contact one of our friendly Shared Services representatives at ************** to help you with the application process.
We are an Equal Opportunity Employer
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
Auto-ApplyOmni Experience Team Lead - Full Time - Crabtree Mall
Team leader job at Belk
The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer orders with accuracy, efficiency, and speed. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Omni/Ops Team Lead works collaboratively with merchandising and selling teams to ensure omni and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Execute store shipment deliveries and store fulfillment activities, leading team in accurately and efficiently processing product and picking, packing, and shipping orders to maximize productivity.
* Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
* Communicate daily goals and key tasks. Maintain equipment, devices, communication boards, and organization of back-of-house, store fulfillment, and customer pickup areas to promote efficiency.
* Utilize omni and operations planning tools to determine forecasted unit projections, inbound and outbound shipment activities, and required labor hours to execute. Participate in weekly leadership workload planning meetings to ensure all omni and operations tasks are planned and scheduled.
* Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Model behaviors that support building team knowledge to enhance individual and store omni and operations results. Enhance performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1+ years of retail experience and a dedication to customer service excellence.
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Auto-ApplyMerchandising Team Lead - Full Time
Team leader job at Belk
The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, signed accurately, and spaced for ease of shopping. This role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead works collaboratively with omni, operations, and selling teams to ensure merchandising and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Assist with receiving and processing inbound deliveries to support product readiness.
* Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
* Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
* Participate in weekly leadership workload planning meetings to ensure all merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery efforts, and supporting the store during key coverage periods.
* Lead store fulfillment support and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, following product protection procedures, and adhering to safety guidelines and security protocols.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1-3 years of experience in Visual Merchandising or Retail Management
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
* Ability to carry props, measure, climb ladders, and assemble visual elements/ hang signage at heights.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Auto-ApplyMerchandising Team Lead - Full Time
Team leader job at Belk
The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, signed accurately, and spaced for ease of shopping. This role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead works collaboratively with omni, operations, and selling teams to ensure merchandising and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Assist with receiving and processing inbound deliveries to support product readiness.
* Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
* Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
* Participate in weekly leadership workload planning meetings to ensure all merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery efforts, and supporting the store during key coverage periods.
* Lead store fulfillment support and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, following product protection procedures, and adhering to safety guidelines and security protocols.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1-3 years of experience in Visual Merchandising or Retail Management
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
* Ability to carry props, measure, climb ladders, and assemble visual elements/ hang signage at heights.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Auto-ApplyTeam Beauty Lead - Full Time
Team leader job at Belk
The Cosmetic Beauty Lead reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. Is responsible for meeting and exceeding goals established by Belk and the cooperative vendor by coaching associates on how to sell custom-fit service and build long-term customer relationships.
Job Description
Essential Functions:
* Development- Responsible for:
* Analyzing daily/weekly/monthly business and recommend strategies to impact business to Store Management and Vendor Account Executive
* Managing the achievement of counter sales plan by helping each associate meet or exceed personal SPH goals based on counter volume standard
* Recruiting, interviewing and retaining quality staff
* Open positions kept to no more than 2 weeks average
* Development of bench strength in existing staff
* Recommend candidates for promotion/added responsibility
* Implementing effective scheduling to guarantee proper coverage at all times based on business needs
* Staffing according to daily/weekly/monthly sales plan to maximize counter productivity
* Utilitizing Belk/Store promotional calendar to maximize associate SPH
* Communicating information clearly and consistently to the selling team by using the following skills:
* Maintaining and enhance self esteem
* Focusing on specific behavior outcomes
* Using reinforcement techniques
* Asking for Feedback
* Setting Goals and Follow up Dates
* Conducting team meetings prior to major events and launches; conduct brief Beauty Advisor touch-base meetings on a regular basis
* Communicating inventory needs to store management
* Sales - Responsible for:
* Meeting or exceeding personal sales per hour goals
* Being a role model and demonstrating excellent selling skills and customer service.
* Executing successful promotions and special events/pre-sells/GWP's
* Driving sales through customer clienteling
* Work with store management to optimize business to business
* Achieving assigned $ line goal
* Identifying and reducing shrinkage in area
* Customer Service - Responsible for:
* Meeting or exceeding SPH goal
* Meeting or exceeding credit application goals
* Thanking each customer by name following a purchase
* Handling each transaction efficiently and accurately
* Providing a high level of Customer Service to support Customer Satisfaction Surveys (CSS)
* Building customer clientele base
* Recording and protecting personal identifying customer information
* General Responsibilities:
* Coordinate and maintain floor and stock areas consistent with store standards in presentation and hygiene requirements
* Unpacking new merchandise deliveries in a timely manner should be stored in a place that does not obstruct customer access to the department
* Ensuring timely set-up including signage for promotional events
* Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's
* Maintaining Belk and vendor professional dress standards (uniforms) and appearance
* Cooperating with fellow associates and management
* Complying with store policies concerning attendance, tardiness, and associate handbook
* Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager
* Assisting with all non-sell duties as assigned by Sales Team Manager/Assistant Store Manager/Store Manager where appropriate
* Maintaining open lines of communication with store management, account executive, and vendor management
Education / Experience Requirements:
Position Contribution Level :
Intermediate Level
Minimum Education & Experience:
* No education requirement
* 3-5 years of retail experience
* 1-3 years supervisory experience
* Excellent organization skill
Preferred Education & Experience:
Knowledge / Skills Requirements:
* Ability to use computer keyboard, standard telephone, POS terminal and other related business equipment
* Hand manipulation to remove sensor tags
* Task demands vary in each department because of the different types of merchandise
* Ability to apply treatment/make-up to customers face
Physical Requirements:
* Ability to push / pull 100-500 pounds when moving stock carts
* Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes
* Must be able to work a flexible schedule including evenings & weekends, due to shift rotation
Reporting Relationships:
Sales Team Manager/Store Manager
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