The Merchandising TeamManager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. The Merchandising TeamManager is an exempt position, reporting to the Store Manager.
Essential Functions:
• Partner with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor.
• Proactively plan for new receipts and anticipate the need to adjust product flow accordingly.
• Lead the Merchandising Team to present merchandise consistent with visual and merchandising standards
• Ensure the timely floor setup, including signage, for promotional events and seasonal business activity
• Ensure direction of playbook and seasonal merchandise meetings
• Manage the maintenance of the floor and stock areas consistent with store standards and use discretion to tailor standards to store needs.
• Lead team to drive the Customer Experience both in store and Omni
• Partner with the Sales TeamManager (STM) and visual associates to support the overall management of merchandise presentation of the store
• Recruit, interview, and select and retain quality associates and ensure all positions are filled in a timely manner.
• Maintain high store associate engagement. Provide efficient, timely communication of policies and other information.
• Responsible for addressing all concerns or problems that develop within your team.
• Ensure all associates receive and complete all necessary paperwork.
• Train support direct reports in correct processes and procedures.
• Provide effective coaching, to direct reports.
• Conduct timely performance management process and communicate development needs with subordinates.
• Set goals and identify areas for improvement for direct reports.
• Utilize the corrective action process to consistently document and coach poor performers you identify.
• Communicate with direct reports on possible career paths and advancement opportunities.
• Develop and promote a diverse team.
• Responsible for driving business results and customer experience through strong leadership of team.
• Open and close the store, including weekends
• Approve select point of sale transactions such as returns and voids.
• Resolve escalated customer service issues as needed.
• Understand and be able to use and train direct reports on all building operating systems.
• Manage and lead entire store when store manager is not available.
• Identify store and team needs and drive solutions to enhance store profitability.
Education / Experience Requirements:
Position Contribution Level: Intermediate Level
Minimum Education & Experience:
• Four-year college degree or equivalent combination of education and experience.
• Experience in retail management.
• Significant leadership experience
Knowledge / Skills Requirements:
• Proficient in computer business-related computer equipment and software (Microsoft Word, Excel, etc).
• Excellent leadership, supervisory, analytical and reasoning skills.
Physical Requirements:
• Ability to use computer keyboard, standard telephone and other related business equipment.
• Must be able to lift up to 40lbs.
• Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
• Ability to stand for long periods of time.
• Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
• Ability to work at a safe and steady pace.
Reporting Relationships:
Supervisor: Store Manager
Supervises: Merchandising Team and Operations Team
$27k-34k yearly est. Auto-Apply 60d+ ago
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Merchandising Team Manager
Belk 4.3
Team manager job at Belk
The Merchandising TeamManager leads a team of associates in the strategic execution of store operations, merchandising, and facilities activities to deliver a positive customer experience and drive store sales, key metrics, and profitability. This role leads cross-functional collaboration across operations, visual merchandising, and selling teams to ensure store presentations are elevated and maintained, with products placed, priced, and signed accurately. The Merchandising TeamManager oversees the execution of inbound and outbound deliveries, supply replenishment, inventory management, and store fulfillment support. This is an exempt position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Lead team in execution of back-of-house operations, including receiving and processing inbound deliveries, readying product for sales floor, processing damages, preparing and completing outbound shipments, and supporting store fulfillment. Coordinate organization and maintenance of equipment, devices, communication boards, supplies, signage, fixtures, and other tools to promote efficiency and maximize productivity.
Direct and support team with front-of-house operations, including product placement, floor sets, stock and supply replenishment, facilities maintenance, pricing activities, promotional sets, audits, and customer service to enhance customer experience.
Collaborate with selling and visual teams to support overall management and maintenance of merchandise presentations and customer shopping environment, ensuring alignment with visual merchandising directives, planograms, cleanliness, and company standards.
Participate in weekly leadership workload planning meetings to ensure all merchandising and operations tasks are prepped, planned, and scheduled, while ensuring execution plan aligns with company priorities, directives, and processes. Utilize company systems, planning tools, and reporting to determine forecasted receipts and required labor hours.
Build comprehensive team knowledge of merchandising, operations, and omni processes and procedures, ensuring associates are trained to execute consistently, efficiently, and effectively. Model behaviors that foster a culture of excellence, teamwork, and a strong drive for results.
Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued and a sense of belonging.
Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to ensure ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.
Skills and Abilities
Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to develop others through mentorship, effective communication, and side-by-side coaching.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
3+ years of experience in Visual Merchandising or Retail Management.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$27k-33k yearly est. Auto-Apply 6d ago
Experience Manager
Ulta Beauty, Inc. 4.3
Durham, NC jobs
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Experience Manager (EM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth in retail and services. The EM leads a team of stylists, estheticians, guest coordinators (select locations), Assistant Services Managers (select stores), Sales Managers and boutique leads. This leader is accountable for all aspects of the guest experience, retail sales, and services businesses, including salon services, boutiques, retail sales, makeup, and guest satisfaction. The EM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. The EM drives their business through a focus on performance (NPS, services, boutiques, makeup, and retail sales), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The EM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
* Promote a culture of accountability to meet or exceed the store's goals related to services, boutiques, retail sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
* Drive company profitability through operational excellence, top-line sales growth and expense control.
* Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
* Address underperforming metrics related to the store's services, boutiques, retail sales, services sales, loyalty, store visit and audit results by developing strategies using company programs, tools, and resources to improve and grow these areas of the business.
* Support direct reports in developing and maintaining their clientele.
* Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
* Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
* Maintain prompt, regular attendance as the EM and hold store associates accountable to the Ulta Beauty attendance policy.
People
* Attract, hire, retain and source a diverse team of top talent for the salon and boutiques, leveraging a variety of methods including social media platforms, and efficiently address any staffing needs and open positions for the store.
* Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.
* Create an inclusive environment that inspires and encourages the growth and engagement of associates.
* Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance.
* Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.
* Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
* Model a culture of teamwork and guest service excellence by working alongside the leadership team, establishing priorities, providing clear direction and support, and sharing best practices.
* Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store.
Process
* Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store, including the Infection Control Policy.
* Adhere to and enforce Ulta Beauty's dress code.
* Use the company's scheduling tool as directed to create and adjust schedules, manage attendance in-the-moment, and to schedule the right associates, in the right places, at the right times in order to provide an exceptional guest experience, support service sales and growth, reduce loss, ensure accurate schedules and reporting, and execute company directives.
* Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment.
* Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention.
* Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
* Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
* Utilize company programs, tools, and resources to drive store improvements.
* Regularly communicate and provide feedback to field and services leadership on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscape for their store.
JOB QUALIFICATIONS
Education
* Bachelor's degree is preferred
* Cosmetology license and/or a cosmetology management license where required by state law
Experience
* 2-3+ years relevant, fast-paced retail management work experience or other relevant work experience
* Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
* Cosmetology management: Advanced competency in services, including sales, guest experience, and product attachment; demonstrated knowledge of Board of Cosmetology regulations and hiring requirements
* Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandise directives
* Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team
Skills
* Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices)
* Excellent written and verbal communication
* Strong collaboration and interpersonal skills
* Strong organizational skills to manage multiple tasks
* Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
SPECIAL POSITION REQUIREMENTS
* Work a flexible, full-time schedule to include days, evenings, weekends, and holidays
* Attend corporate business meetings and conferences
WORKING CONDITIONS
* Continuous mobility throughout the store during shift
* Frequent standing, bending, reaching, and twisting during shift
* Frequent lifting and/or moving up to 25 lbs. during shift
* Continuous coordination and manipulation of objects during shift
* Frequent use of a computer, telephonic devices, and related office supplies
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
$32k-61k yearly est. 9d ago
Full-Time Customer Service Supervisor
Kohls 4.4
Gastonia, NC jobs
Pay Range:$17.25-$23.58
About the Role
In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach, coach, develop and supervise associates while completing all service processes focused on consistent execution and operational efficiency.
What You'll Do
Lead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service
Meet or exceed individual goals (e.g., credit, loyalty) and support the service team in meeting storewide goals
Coach, teach and train associates to accurately and efficiently execute point of sale and customer service standards based on company guidelines
Support the training of associates on merchandising standards, product knowledge, and tools; utilize resources and adhere to Kohl's brand standards
Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
Oversee daily cash-related processes (e.g., register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
All Supervisor roles at Kohl's are responsible for:
Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment; taking appropriate partners as needed
Modeling, guiding and providing direction to associates
Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
Accomplishing multiple tasks within established timeframes
Training, monitoring and reinforcing company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Key holder responsibilities include opening and closing store processes, and providing direction to associates
Other responsibilities as assigned
What Skills You Have
Must be at least 18 years of age or older
Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
Strong verbal/written communication and interpersonal skills
Flexible availability, including days, nights, weekends, and holidays
Preferred
2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You'll Do” Section.
Ability to satisfactorily complete company training programs.
Ability to comply with dress code requirements.
Basic math and reading skills, legible handwriting, and basic computer operation.
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
Perform work in accordance with the Physical Requirements section.
Physical Requirements
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
Ability to visually verify information and locate and inspect merchandise.
Ability to comply with health and safety standards.
Pay Starts At: $17.25
$17.3-23.6 hourly Auto-Apply 60d+ ago
Retail Customer Experience Coordinator Part-Time Brier Creek
The TJX Companies, Inc. 4.5
Raleigh, NC jobs
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
* Creates a positive internal and external customer experience
* Promotes a culture of honesty and integrity; maintains confidentiality
* Takes an active role in training and mentoring Associates on front end principles
* Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
* Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
* Addresses customer concerns and issues promptly, ensuring a positive customer experience
* Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
* Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
* Provides and accepts recognition and constructive feedback
* Partners with Management on Associate training needs to increase effectiveness
* Ensures adherence to all labor laws, policies, and procedures
* Promotes credit and loyalty programs
* Supports and participates in store shrink reduction goals and programs
* Promotes safety awareness and maintains a safe environment
* Other duties as assigned
Who We're Looking For: You.
* Available to work flexible schedule, including nights and weekends
* Strong understanding of merchandising techniques
* Capable of multi-tasking
* Strong communication and organizational skills with attention to detail
* Able to respond appropriately to changes in direction or unexpected situations
* Team player, working effectively with peers and supervisors
* Able to train others
* 1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8361 Brier Creek Parkway
Location:
USA TJ Maxx Store 0846 Raleigh NC
This position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$14-14.5 hourly 8d ago
Retail Customer Experience Coordinator Part-Time Brier Creek
The TJX Companies 4.5
Raleigh, NC jobs
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
8361 Brier Creek Parkway
Location:
USA TJ Maxx Store 0846 Raleigh NCThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$14-14.5 hourly 7d ago
Retail Customer Experience Coordinator
The TJX Companies 4.5
Winston-Salem, NC jobs
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
3338 Robin Hood Rd
Location:
USA TJ Maxx Store 0221 Winston Salem NCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 2d ago
Merchandising Team Manager
Belk 4.3
Team manager job at Belk
The Merchandising TeamManager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. The Merchandising TeamManager is an exempt position, reporting to the Store Manager.
Essential Functions:
* Partner with the visual team to ensure that sales associate standards training takes place on a regular basis, and that new-hires participate in this training once they come on the sales floor.
* Proactively plan for new receipts and anticipate the need to adjust product flow accordingly.
* Lead the Merchandising Team to present merchandise consistent with visual and merchandising standards
* Ensure the timely floor setup, including signage, for promotional events and seasonal business activity
* Ensure direction of playbook and seasonal merchandise meetings
* Manage the maintenance of the floor and stock areas consistent with store standards and use discretion to tailor standards to store needs.
* Lead team to drive the Customer Experience both in store and Omni
* Partner with the Sales TeamManager (STM) and visual associates to support the overall management of merchandise presentation of the store
* Recruit, interview, and select and retain quality associates and ensure all positions are filled in a timely manner.
* Maintain high store associate engagement. Provide efficient, timely communication of policies and other information.
* Responsible for addressing all concerns or problems that develop within your team.
* Ensure all associates receive and complete all necessary paperwork.
* Train support direct reports in correct processes and procedures.
* Provide effective coaching, to direct reports.
* Conduct timely performance management process and communicate development needs with subordinates.
* Set goals and identify areas for improvement for direct reports.
* Utilize the corrective action process to consistently document and coach poor performers you identify.
* Communicate with direct reports on possible career paths and advancement opportunities.
* Develop and promote a diverse team.
* Responsible for driving business results and customer experience through strong leadership of team.
* Open and close the store, including weekends
* Approve select point of sale transactions such as returns and voids.
* Resolve escalated customer service issues as needed.
* Understand and be able to use and train direct reports on all building operating systems.
* Manage and lead entire store when store manager is not available.
* Identify store and team needs and drive solutions to enhance store profitability.
Education / Experience Requirements:
Position Contribution Level: Intermediate Level
Minimum Education & Experience:
* Four-year college degree or equivalent combination of education and experience.
* Experience in retail management.
* Significant leadership experience
Knowledge / Skills Requirements:
* Proficient in computer business-related computer equipment and software (Microsoft Word, Excel, etc).
* Excellent leadership, supervisory, analytical and reasoning skills.
Physical Requirements:
* Ability to use computer keyboard, standard telephone and other related business equipment.
* Must be able to lift up to 40lbs.
* Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats, z-racks and pallet jacks.
* Ability to stand for long periods of time.
* Ability to twist, bend and stoop to retrieve items from floor, shelves, racks, and hooks and place items on floor, shelves, racks and hooks
* Ability to work at a safe and steady pace.
Reporting Relationships:
Supervisor: Store Manager
Supervises: Merchandising Team and Operations Team
$27k-34k yearly est. Auto-Apply 60d+ ago
Merchandising Team Manager
Belk 4.3
Team manager job at Belk
The Merchandising TeamManager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. The Merchandising TeamManager is an exempt position, reporting to the Store Manager.
A Brief Overview
The Merchandising TeamManager leads a team of associates in the strategic execution of store operations, merchandising, and facilities activities to deliver a positive customer experience and drive store sales, key metrics, and profitability. This role leads cross-functional collaboration across operations, visual merchandising, and selling teams to ensure store presentations are elevated and maintained, with products placed, priced, and signed accurately. The Merchandising TeamManager oversees the execution of inbound and outbound deliveries, supply replenishment, inventory management, and store fulfillment support. This is an exempt position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Lead team in execution of back-of-house operations, including receiving and processing inbound deliveries, readying product for sales floor, processing damages, preparing and completing outbound shipments, and supporting store fulfillment. Coordinate organization and maintenance of equipment, devices, communication boards, supplies, signage, fixtures, and other tools to promote efficiency and maximize productivity.
Direct and support team with front-of-house operations, including product placement, floor sets, stock and supply replenishment, facilities maintenance, pricing activities, promotional sets, audits, and customer service to enhance customer experience.
Collaborate with selling and visual teams to support overall management and maintenance of merchandise presentations and customer shopping environment, ensuring alignment with visual merchandising directives, planograms, cleanliness, and company standards.
Participate in weekly leadership workload planning meetings to ensure all merchandising and operations tasks are prepped, planned, and scheduled, while ensuring execution plan aligns with company priorities, directives, and processes. Utilize company systems, planning tools, and reporting to determine forecasted receipts and required labor hours.
Build comprehensive team knowledge of merchandising, operations, and omni processes and procedures, ensuring associates are trained to execute consistently, efficiently, and effectively. Model behaviors that foster a culture of excellence, teamwork, and a strong drive for results.
Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued and a sense of belonging.
Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to ensure ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.
Skills and Abilities
Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to develop others through mentorship, effective communication, and side-by-side coaching.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
3+ years of experience in Visual Merchandising or Retail Management.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$27k-34k yearly est. Auto-Apply 27d ago
Merchandising Team Manager
Belk 4.3
Team manager job at Belk
The Merchandising TeamManager is responsible for managing all customer facing store merchandising; including placement of new receipts, visual presentation, floor sets, customer Omni experience and more to drive store profitability. The Merchandising TeamManager is an exempt position, reporting to the Store Manager.
A Brief Overview
The Merchandising TeamManager leads a team of associates in the strategic execution of store operations, merchandising, and facilities activities to deliver a positive customer experience and drive store sales, key metrics, and profitability. This role leads cross-functional collaboration across operations, visual merchandising, and selling teams to ensure store presentations are elevated and maintained, with products placed, priced, and signed accurately. The Merchandising TeamManager oversees the execution of inbound and outbound deliveries, supply replenishment, inventory management, and store fulfillment support. This is an exempt position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Lead team in execution of back-of-house operations, including receiving and processing inbound deliveries, readying product for sales floor, processing damages, preparing and completing outbound shipments, and supporting store fulfillment. Coordinate organization and maintenance of equipment, devices, communication boards, supplies, signage, fixtures, and other tools to promote efficiency and maximize productivity.
Direct and support team with front-of-house operations, including product placement, floor sets, stock and supply replenishment, facilities maintenance, pricing activities, promotional sets, audits, and customer service to enhance customer experience.
Collaborate with selling and visual teams to support overall management and maintenance of merchandise presentations and customer shopping environment, ensuring alignment with visual merchandising directives, planograms, cleanliness, and company standards.
Participate in weekly leadership workload planning meetings to ensure all merchandising and operations tasks are prepped, planned, and scheduled, while ensuring execution plan aligns with company priorities, directives, and processes. Utilize company systems, planning tools, and reporting to determine forecasted receipts and required labor hours.
Build comprehensive team knowledge of merchandising, operations, and omni processes and procedures, ensuring associates are trained to execute consistently, efficiently, and effectively. Model behaviors that foster a culture of excellence, teamwork, and a strong drive for results.
Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued and a sense of belonging.
Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to ensure ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.
Skills and Abilities
Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to develop others through mentorship, effective communication, and side-by-side coaching.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
3+ years of experience in Visual Merchandising or Retail Management.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$27k-34k yearly est. Auto-Apply 17d ago
Sales Team Manager
Belk 4.3
Team manager job at Belk
The Sales TeamManager drives store sales and profitability by leading a team of sales associates to deliver excellent customer service and achieve sales and key metric goals. This role develops associates in effective selling techniques, executing successful store events, and maintaining an attractive store environment. The Sales TeamManager works collaboratively with other store leaders to optimize team performance and promote memorable shopping experiences that build customer loyalty and satisfaction. This is an exempt position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Inspire and motivate team to deliver positive customer experiences and drive sales through building genuine team, customer, and community relationships, providing personalized service and product recommendations, and maintaining a visually appealing sales floor.
* Develop and implement strategies to execute successful promotional and grassroot events, leading team to effectively perform customer outreach, clienteling, and omnichannel initiatives.
* Collaborate with store operations teams to support execution of floor sets, product placement, pricing, recovery, replenishment, and other operational activities to meet store objectives.
* Participate in weekly leadership workload planning meetings to ensure all company-directed and grassroot event activities are prepped, planned, and scheduled. Partner with store HR to ensure associate schedule aligns with business needs and traffic plans.
* Build comprehensive team knowledge and champion continuous training initiatives to ensure associate readiness in delivering service, selling, and operational excellence.
* Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
* Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to build ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
* Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.
Skills and Abilities
* Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to develop others through mentorship, effective communication, and side-by-side coaching.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smartphones, tablet computers, and Windows-based operating systems.
* 3+ years of Retail Leadership experience and a dedication to customer experience excellence.
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$35k-62k yearly est. Auto-Apply 47d ago
Full-Time Beauty Team Leader
Kohl's Corp 4.4
Waxhaw, NC jobs
Pay Range: $19.20-$25.60 About the Role As Beauty Team Leader, you will lead the team to drive sales and department initiatives through an authentic passion for beauty and engage the team and clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets and support replenishment and visual standards. You will guide the team to meet Sephora at Kohl's standards and ensure an excellent overall client experience.
What You'll Do
* Lead the Beauty Team to deliver a positive and compelling client experience
* Provide leadership for the Beauty Team through strong partnership with the Store Manager
* Build a strong culture within the department and team through executing recognition programs to reward client experience and sales, providing feedback and coaching
* Act as a point of contact for Store Manager, Sephora Training Team, and other partners
* Drive sales performance, understand and execute the sales plans and hold the team accountable to support and meet goals
* Build and maintain client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
* Provide credibility to the client through knowledge of products and beauty trends
* Inspire clients through demonstrating products and application of products
* Actively engage and complete all required training to expand knowledge and ensure the team completes all required training according to established timelines
* Work with Store Manager and Sephora partners to identify and address any additional training opportunities needed for Beauty Advisors
* Ensure all Sephora visual merchandising and operational standards are executed according to company guidelines and established timelines, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
* Ensure timely and consistent sales floor replenishment to drive sales and enhance the client experience
* Support omni-processing within the department
* Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
All associates are responsible for:
* Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
* Supporting and executing safety and shortage reduction programs following company guidelines
* Accomplishing multiple tasks within established timeframes
* Following company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Receiving, understanding and proactively responding to direction from leaders and other company personnel
* Other responsibilities as assigned
What Skills You Have
Required
* Authentic passion for beauty
* 5 years of Client-facing retail or service industry experience
* Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
* Availability to work days, nights, weekends and holidays
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards
Pay Starts At: $19.20
$19.2-25.6 hourly Auto-Apply 35d ago
Omni/Ops Team Lead - Full Time
Belk 4.3
Team manager job at Belk
The Omni/Ops Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries to ensure new merchandise is customer ready and executing customer orders with accuracy, efficiency, and speed. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Omni/Ops Team Lead works collaboratively with merchandising and selling teams to ensure omni and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Execute store shipment deliveries and store fulfillment activities, leading team in accurately and efficiently processing product and picking, packing, and shipping orders to maximize productivity.
Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, applying sensor tags, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
Communicate daily goals and key tasks. Maintain equipment, devices, communication boards, and organization of back-of-house, store fulfillment, and customer pickup areas to promote efficiency.
Utilize omni and operations planning tools to determine forecasted unit projections, inbound and outbound shipment activities, and required labor hours to execute. Participate in weekly leadership workload planning meetings to ensure all omni and operations tasks are planned and scheduled.
Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
Model behaviors that support building team knowledge to enhance individual and store omni and operations results. Enhance performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.
Skills and Abilities
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
1+ years of retail experience and a dedication to customer service excellence.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$31k-37k yearly est. Auto-Apply 17d ago
Sales Team Manager
Belk 4.3
Team manager job at Belk
The Sales TeamManager drives store sales and profitability by leading a team of sales associates to deliver excellent customer service and achieve sales and key metric goals. This role develops associates in effective selling techniques, executing successful store events, and maintaining an attractive store environment. The Sales TeamManager works collaboratively with other store leaders to optimize team performance and promote memorable shopping experiences that build customer loyalty and satisfaction. This is an exempt position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Inspire and motivate team to deliver positive customer experiences and drive sales through building genuine team, customer, and community relationships, providing personalized service and product recommendations, and maintaining a visually appealing sales floor.
Develop and implement strategies to execute successful promotional and grassroot events, leading team to effectively perform customer outreach, clienteling, and omnichannel initiatives.
Collaborate with store operations teams to support execution of floor sets, product placement, pricing, recovery, replenishment, and other operational activities to meet store objectives.
Participate in weekly leadership workload planning meetings to ensure all company-directed and grassroot event activities are prepped, planned, and scheduled. Partner with store HR to ensure associate schedule aligns with business needs and traffic plans.
Build comprehensive team knowledge and champion continuous training initiatives to ensure associate readiness in delivering service, selling, and operational excellence.
Set and communicate clear team priorities and expectations. Enhance individual and store results through regularly reviewing associate performance, conducting meaningful coaching conversations, and embracing opportunities to continuously teach and develop.
Drive team retention and engagement by recognizing individual contributions, celebrating store achievements, and promoting upcoming activities. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
Support filling open positions timely through recruitment, interviewing, and facilitating team career development conversations to build ready-now bench of store talent. Oversee associate onboarding experience, ensuring structured onboarding completion.
Effectively manage shortage control and inventory accuracy, ensuring team compliance with asset protection, product protection standards, safety guidelines, and security protocols.
Skills and Abilities
Ability to successfully apply analytics, experience, and judgement to make timely and effective business, people, and profitability decisions.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to develop others through mentorship, effective communication, and side-by-side coaching.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smartphones, tablet computers, and Windows-based operating systems.
3+ years of Retail Leadership experience and a dedication to customer experience excellence.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$35k-61k yearly est. Auto-Apply 24d ago
Operations Team Lead - Full Time
Belk 4.3
Team manager job at Belk
The Operations Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries with accuracy and efficiency, ensuring new merchandise is customer ready. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Operations Team Lead works collaboratively with merchandising, omni, and selling teams to ensure operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Execute store shipment deliveries and lead team in accurately and efficiently processing product to maximize productivity. Maintain equipment, devices, communication boards, and organization of back-of-house areas to promote efficiency.
Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
Utilize shipment systems and tools to effectively plan and execute inbound and outbound activities. Participate in weekly leadership workload planning meetings to ensure all operational tasks are planned and scheduled.
Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, executing product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, safety guidelines, and security protocols.
Track store supply usage and place replenishment orders to maintain adequate levels. Support the team in execution of facilities processes, including lighting/recycling programs, work orders, store maintenance, and housekeeping responsibilities.
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
Support in-store customer experience by providing excellent customer service and supporting the store during key coverage periods.
Skills and Abilities
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
1+ years of retail experience and a dedication to customer service excellence.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$31k-37k yearly est. Auto-Apply 6d ago
Merchandising Team Lead - Full Time
Belk 4.3
Team manager job at Belk
The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, signed accurately, and spaced for ease of shopping. This role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead works collaboratively with omni, operations, and selling teams to ensure merchandising and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Assist with receiving and processing inbound deliveries to support product readiness.
Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
Participate in weekly leadership workload planning meetings to ensure all merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
Support in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery efforts, and supporting the store during key coverage periods.
Lead store fulfillment support and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, following product protection procedures, and adhering to safety guidelines and security protocols.
Skills and Abilities
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
1-3 years of experience in Visual Merchandising or Retail Management
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs.
Ability to carry props, measure, climb ladders, and assemble visual elements/ hang signage at heights.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$27k-44k yearly est. Auto-Apply 23d ago
Merchandising Team Lead - Full Time
Belk 4.3
Team manager job at Belk
The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, signed accurately, and spaced for ease of shopping. This role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead works collaboratively with omni, operations, and selling teams to ensure merchandising and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Assist with receiving and processing inbound deliveries to support product readiness.
* Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
* Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
* Participate in weekly leadership workload planning meetings to ensure all merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery efforts, and supporting the store during key coverage periods.
* Lead store fulfillment support and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, following product protection procedures, and adhering to safety guidelines and security protocols.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1-3 years of experience in Visual Merchandising or Retail Management
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
* Ability to carry props, measure, climb ladders, and assemble visual elements/ hang signage at heights.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
Benefits we offer
* Medical, Dental, and Vision
* 401K with Matching Contribution
* Generous PTO
* Merchandise Discounts
* Paid Maternity and Paternal Leave
* Growth and Professional Development Opportunities
* Employee Assistance Programs
* Education and Tuition Reimbursement Programs
* Benefit eligibility dependent on role and/or full-time/part-time status
Your career. Your runway.
At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem-solving mentality. We've been doing that for more than 135+ years and continue to evolve!
Accessibility Guidelines
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If you prefer, you may contact one of our friendly Shared Services representatives at ************** to help you with the application process.
We are an Equal Opportunity Employer
Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
$28k-48k yearly est. Auto-Apply 23d ago
Merchandising Team Lead - Full Time
Belk 4.3
Team manager job at Belk
The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, signed accurately, and spaced for ease of shopping. This role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead works collaboratively with omni, operations, and selling teams to ensure merchandising and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Assist with receiving and processing inbound deliveries to support product readiness.
Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
Participate in weekly leadership workload planning meetings to ensure all merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
Support in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery efforts, and supporting the store during key coverage periods.
Lead store fulfillment support and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, following product protection procedures, and adhering to safety guidelines and security protocols.
Skills and Abilities
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
1-3 years of experience in Visual Merchandising or Retail Management
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
Ability to push/pull receiving equipment weighing up to 500 lbs.
Ability to carry props, measure, climb ladders, and assemble visual elements/ hang signage at heights.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$28k-48k yearly est. Auto-Apply 7d ago
Team Beauty Lead - Full Time
Belk 4.3
Team manager job at Belk
The Cosmetic Beauty Lead reports to the Sales TeamManager/Store Manager and ensures the uniform execution of the Belk direction within their store. Is responsible for meeting and exceeding goals established by Belk and the cooperative vendor by coaching associates on how to sell custom-fit service and build long-term customer relationships.
A Brief Overview
The Team Beauty Lead drives personal and department-wide results, demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for cosmetic, beauty, and fragrance trends. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, and customer outreach initiatives across multiple beauty brands. The Team Beauty Lead possesses a competitive drive and entrepreneurial confidence to excel in a fast-paced commission environment. This is an hourly position, with monthly bonus eligibility.
What you will do
Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotional and special events to advance beauty business. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service.
Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource.
Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Beauty Associates through team meetings and one-on-one touch bases to review goals and performance results.
Ensure associates are well-informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes.
Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily. Align presentations with vendor and company directives.
Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity.
Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs.
Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines.
Skills and Abilities
Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
Skills and experience to perform in the role and a commitment to continuously learn.
Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Communicate with excellence.
Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
1+ years of retail experience and a dedication to customer service excellence.
Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Must regularly move around all store areas and be accessible to customers.
Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
Comfortable with and enjoy assisting customers with makeup application and skincare services.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
$27k-43k yearly est. Auto-Apply 17d ago
Merchandising Team Lead - Full Time
Belk 4.3
Team manager job at Belk
The Merchandising Team Lead drives sales and delivers a positive customer experience by creating attractive product presentations that are well-merchandised, signed accurately, and spaced for ease of shopping. This role leads the team in product placement, floor sets, signage, price changes, and maintaining visual merchandising standards. The Merchandising Team Lead works collaboratively with omni, operations, and selling teams to ensure merchandising and operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.
What you will do
* Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of key metrics.
* Lead team in effectively executing product presentations, ensuring placement aligns with visual merchandising directives, planograms, and brand standards. Assist with receiving and processing inbound deliveries to support product readiness.
* Guide team in executing sale sets and price changes with accuracy and efficiency by printing and preparing signs and monitoring for daily promotional updates. Maintain equipment, devices, tools, and organization of back-of-house areas to promote efficiency.
* Communicate daily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.
* Participate in weekly leadership workload planning meetings to ensure all merchandising, signing, and pricing tasks are planned and scheduled. Utilize inbound manifests, visual merchandising directives, planograms, and company tools to determine required labor hours.
* Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting resources based on updated forecasts and business needs.
* Enhance team performance by assisting with onboarding, initiating teaching opportunities, and supporting associate's continued learning.
* Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.
* Support in-store customer experience by providing excellent customer service, assisting with stock replenishment and store recovery efforts, and supporting the store during key coverage periods.
* Lead store fulfillment support and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, following product protection procedures, and adhering to safety guidelines and security protocols.
Skills and Abilities
* Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success.
* Skills and experience to perform in the role and a commitment to continuously learn.
* Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others.
* Self-directed and able to work with minimal supervision in a deadline-driven environment.
* Communicate with excellence.
* Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
* 1-3 years of experience in Visual Merchandising or Retail Management
* Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
* Must regularly move around all store areas and be accessible to customers.
* Must bend, reach, stretch for product as well as lift, carry, and move at least 50 lbs.
* Ability to push/pull receiving equipment weighing up to 500 lbs.
* Ability to carry props, measure, climb ladders, and assemble visual elements/ hang signage at heights.
The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.