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Belk jobs in Wilmington, NC - 50 jobs

  • Beauty Flex Associate

    Belk 4.3company rating

    Belk job in Wilmington, NC

    The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. The Cosmetic Beauty Advisor reports to the Sales Team Manager/Store Manager and ensures the uniform execution of the Belk direction within their store. * Sales - Responsible for: * Meeting or exceeding personal sales per hour goals * Being a role model and demonstrating excellent selling skills and customer service * Executing successful promotions and special events/pre-sells/GWP's * Driving sales through customer clienteling * Work with store management to optimize business to business * Achieving assigned $ line goal * Identifying and reducing shrinkage in area * Customer Service - Responsible for: * Meeting or exceeding SPH goal * Meeting or exceeding credit application goals * Thanking each customer by name following a purchase * Handling each transaction efficiently and accurately * Providing a high level of customer service to support Customer Satisfaction Surveys (CSS) * Building customer clientele base * Recording and protecting personal identifying customer information * General Responsibilities: * Maintain floor and stock areas consistent with store standards in presentation and hygiene requirements * Unpacking new merchandise in a timely manner, deliveries should be stored in a place that does not obstruct customer access to the department * Ensuring timely set-up including signage for promotional events * Following procedures for all systems including AIR, counts, markdowns, retickets, inventory control, and RTV's * Maintaining Belk and vendor professional dress standards (uniforms) and appearance * Cooperating with fellow associates and management * Complying with store policies concerning attendance, tardiness, and associate handbook * Accepting additional duties or share responsibilities during busy times and/or as requested by Sales Team Manager/Assistant Store Manager/Store Manager. * Assist with all non-sell duties as assigned by Counter Manager/Sales Team Manager/Assistant Store Manager/Store Manager, where appropriate Additional Additional Job Description Minimum Education & Experience: * No education requirement * Experience in retail preferred * Excellent communication skills * Must be able to work a flexible schedule including evenings & weekends, due to shift rotation Physical Requirements: * Ability to use computer keyboard, standard telephone and other related business equipment * Hand manipulation to remove sensor tags * Ability to push / pull 100-500 pounds when moving stock carts * Task demands vary in each department because of the different types of merchandise * Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes * Ability to apply treatment/make-up to customer's face
    $27k-34k yearly est. Auto-Apply 12d ago
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  • Asset Protection Lead - Full Time - Independence Mall

    Belk 4.3company rating

    Belk job in Wilmington, NC

    The non - exempt Store Asset Protection Lead is responsible for assisting the Store Manager and/or Store Asset Protection Manager with the Asset Protection and shortage control programs in their assigned store to meet or exceed the shortage goals for their assigned location. This individual will conduct investigations, provide training of store associates, and will partner with the Store Manager and/or Store Asset Protection Manager on resolution to shortage related issues. * Essential Functions: List 5 -10 tasks that make up the essential functions required to perform this job Job Functions * Embody the values of the Asset Protection Mission Statement to protect the profitability of the company, be a change agent, and foster an environment of diversity and inclusion. * Drive compliance of company shortage and safety programs and directives by partnering with Store Manager and/or Store Asset Protection Manager. (I.E. Action Plans, RFID) * Develop understanding of profitability to support the Store Manager with direct controllable expense. * Take a proactive approach to reduce shortage including preventing and detecting issues of theft and dishonesty. * Investigate internal, external and ORC situations in accordance with case procedures, standards, and applicable laws. Including following appropriate procedures for apprehensions and accurately and timely reporting of all incidents to AP leadership. * Ensure the Store Manager is aware of data security and safety related issues in the store. * Maintains positive relationships between the store and law enforcement personnel. * Manage the effective utilization and report any operability issues of all security systems. * Complete special projects and other duties as assigned with a teamwork and collaborative approach. * Education / Experience Requirements: Please select from below the expected Contribution Level for this role Position Contribution Level : Minimum Education & Experience: * High School Diploma or GED equivalent. * Ability to operate a computer. * Ability to work with minimal supervision. * 1 or more years of retail, security and/or military experience. * Preferred Education & Experience: * 1+ years of Asset Protection experience. * Experience with exception based reporting and other analytical tools. * Proficiency with Word, Excel, and Outlook. * Industry certifications such as the LPC or LPQ is a plus but not required. * Knowledge / Skills Requirements: EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations Knowledge & Skills * Ability to maintain confidentiality and use discretion. * Ability to make critical decisions in high pressure situations. * Strong work ethic and ability to produce high quality work under deadline pressures. * Ability to solve problems with consideration to their store. * Ability to read, write, speak, and understand English. * Ability to prioritize, adjust to new developments, and complete tasks is required. * Demonstrates strong interpersonal skills. * Demonstrated ability to make regular court appearances on the company's behalf. * Ability to travel with Regional Asset Protection Manager approval. * Physical Requirements: Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc. Physical * Ability to operate standard phone, computer, calculator and other business machines. * Ability to sit, walk, or stand, for brief to extended periods of time. * Ability to travel to court or other locations with Regional Asset Protection Manager approval. * Ability to perform some lifting (25-50 lbs.) * Ability to climb ladders, scaffolds and work at heights. * Ability to operate photographic and video equipment. * Reporting Relationships: Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports) Supervisor Store Manager or Store Asset Protection Manager Supervises None
    $49k-83k yearly est. Auto-Apply 60d+ ago
  • Salon Customer Experience Specialist - Westfield Shpngtown

    Jc Penney 4.3company rating

    Wilmington, NC job

    Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution. Primary Responsibilities: Client Experience * Helps drive the client experience while maximizing sales potential of each client * Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking * Asks appropriate questions to determine client's needs, * Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly * Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience Inventory Controls * Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained * Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader Receptionist Duties * Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience) * Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines * Maintains and updates automated client records including lab data and release forms Core Standards * Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards * Ensures all Salon equipment is in good working order * Works with the Salon team to ensure company and state standards are met * Partners with loss prevention to provide a safe and client friendly environment Performance Standards * Ensures personal Salon service and retail sales goals are met * Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader * Sells additional services and products, and executes current Salon marketing programs * Consistently meets established performance standards for the role, including (but not limited Qualifications: * Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services. * Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Pay Range USD $12.00/Hr -USD $15.00/Hr.
    $12-15 hourly 60d+ ago
  • Operations Associate - Westfield Shpngtown

    Jc Penney 4.3company rating

    Wilmington, NC job

    The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Primary Responsibilities: * Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Core Competencies & Accomplisments: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $12.00/Hr -USD $15.00/Hr.
    $12-15 hourly 1d ago
  • Assistant Store Manager

    The TJX Companies 4.5company rating

    Wilmington, NC job

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: We're looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you'll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you! Why Work With Us? We value integrity, respect, and teamwork, encouraging a unique and inclusive culture. Our comprehensive training and development programs provide you with the tools and resources to expand your skills. Enjoy Associate discounts at our stores, available to you and eligible family members. We have a range of global well-being programs focused on physical, financial, and emotional wellness. Exciting career paths with growth opportunities What You'll Do: Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages. Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers. Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs. Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency. About You: Minimum of 2 years of retail leadership experience as an Assistant or Store Manager. Demonstrated ability to lead, develop, and empower a large team. Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others. Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives. If you're ready to bring your energy and passion, we'd love to hear from you. Join us and be part of a place where every day is a chance to make a difference. Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 341 South College Road Location: USA TJ Maxx Store 0626 Wilmington NCThis is a bonus and overtime eligible position with a starting pay range of $22.05 to $30.30 per hour, which equates to approximately $54,956.54 - $75,518.51 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $55k-75.5k yearly 6d ago
  • Elite Stylist

    Ulta Beauty, Inc. 4.3company rating

    Jacksonville, NC job

    on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Elite Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). * Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. * Perform product demonstrations with guests to drive sales and the guest service experience. * Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Develop guest relationships through consultations and appropriate retail and service recommendations. * Serve all guests, including walk-in guests, in a timely and efficient manner. * Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. * Follow established service protocols to ensure a consistent and exceptional guest experience. * Utilize appropriate booking and clientele systems to book guests for return services and for events. * Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Adhere to the Ulta Beauty dress code. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * Cosmetology license Experience * Previous relevant work experience is required Skills * Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. * Proficiency with use of equipment and chemicals needed to perform technical work * Proficiency to demonstrate, recommend and sell pro hair care and makeup products * Developed communication skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Frequent bending, reaching, and twisting during shift * Ability to stand for long periods of time during shift * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $26k-36k yearly est. 60d+ ago
  • Lead Cashier

    Ulta Beauty, Inc. 4.3company rating

    Wilmington, NC job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in cashwrap standards, including cleanliness and overall aesthetics. Experienced in cashiering, the LC assists in the training of new cashiers and the cross-training of other associates, demonstrating the ability to proactively collaborate, lead, and influence peers. This position is responsible for driving loyalty results, including credit, through a focus on performance (sales, guest experience, and loyalty), people (guest service, and associate training and development), and process (operating procedures and compliance standards with an emphasis on cashiering). The Lead Cashier supports the leadership team with open and close register functions, associate exit inspections and cashier chat in/outs, requires a passion for the guest experience, process excellence, and delivering exceptional results by engaging every guest on the benefits of our Loyalty Life Cycle and positively contributes to achieve goals. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The LC is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Contribute to meeting or exceeding the store's goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store. * Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services. * Courteously handle sales, refunds, and exchanges. * Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience. * Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals. * Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times. * Maintain prompt, regular attendance. People * Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. * Support the leadership team by completing cashier chat ins and chat outs as well as associate exit inspections as needed. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests, lead associates to do the same, and create excitement and accountability to individual and store credit and loyalty goals. * Assist in the training of new cashiers, and cross-training other associates in cashiering. * Stand out as a leader with the ability to engage and influence peers to achieve peak productivity and performance. * Drive cashier accountability in delivering an exceptional, personalized Ulta Beauty brand experience, and following Ulta Beauty's systems' prompts. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Collaborate with managers and associates throughout the store to help grow the business. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to Ulta Beauty's dress code. * Ensure the completion of all transactions, including guest returns and associate transactions, and the proper control of all cash and media at the cashwrap according to company policies and procedures. * Complete select register open and close functions as directed by the manager on duty. * Maintain outstanding store standards and overall store cleanliness throughout the store, including at the cashwrap, on the salesfloor, and in the restrooms, backroom, and break area. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * High school diploma is preferred Experience * 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred * Proven ability to delegate, multi-task, and problem-solve * Demonstrated knowledge and passion for guest service and a competency for selling * Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service * Demonstrated experience in exceeding sales goals and training new hires Skills * Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays * The role of Lead Cashier cannot be held by a minor. Any associate being hired or promoted into the role must be 18 years of age. WORKING CONDITIONS * Continuous mobility throughout the store during shift, including twisting * Frequent bending, pulling, pushing, crouching, stooping, twisting, and reaching during shift * Frequent lifting and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. Ulta Beauty is proud to be an Equal Opportunity employer, and we encourage people from underrepresented backgrounds to apply. We do not discriminate based upon race (including traits associated with race, such as hair texture and protective hairstyles like braids, locks, and twists), color, religion, creed, sex (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), sex stereotyping (including assumptions about a person's appearance or behavior, gender roles, gender expression, or gender identity), gender, gender identity, gender expression, status as a transgender or transsexual individual, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status (including honorable discharge from military service), reproductive health decisions, familial status, refugee status, citizenship status, sexual orientation, genetic information, or any other legally protected status of an individual. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $25k-27k yearly est. 16d ago
  • Retail Department Coordinator

    The TJX Companies, Inc. 4.5company rating

    Wilmington, NC job

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active role in training and mentoring Associates on front end principles * Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience * Ensures Associates execute tasks and activities according to store plan; prioritizes as needed * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Available to work flexible schedule, including nights and weekends * Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication and organizational skills with attention to detail * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 6814 Parker Farm Rd Location: USA Marshalls Store 0712 Wilmington NC This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 26d ago
  • Selling Lead - Full Time

    Belk 4.3company rating

    Belk job in Whiteville, NC

    The Selling Lead drives personal, department, and storewide results through building genuine team and customer relationships, connecting customers with product, and creating memorable experiences. This role supports the team in driving sales and store key metric performance, providing excellent customer service, executing successful events, and maintaining merchandise presentations. The Selling Lead works collaboratively with store operations teams to ensure service excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility. What you will do Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. Create memorable store experiences through building genuine team, customer, and community relationships. Support the team in effectively executing customer outreach, clienteling, and event initiatives. Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. Process transactions accurately and efficiently. Handle customer inquiries and resolve customer concerns with professionalism, promptness, and care. Enhance team's selling behaviors and key metric performance through communicating daily goals, leading by example, assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Support team in leveraging selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits. Maintain current company policy and procedure knowledge, providing consistent, accurate communication to team. Assist with keeping team well-informed of products, promotions, contests, and store events. Champion associate engagement, sharing team successes and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued. Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through supporting daily store recovery efforts and stock replenishment. Ensure presentations align with visual merchandising directives and brand standards. Lead store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and adhering to safety guidelines and security protocols. Skills and Abilities Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success. Skills and experience to perform in the role and a commitment to continuously learn. Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others. Communicate with excellence. Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. 1+ years of retail experience and a dedication to customer service excellence. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
    $21k-37k yearly est. Auto-Apply 6d ago
  • Salon Coordinator - Full Time - Independence

    Belk 4.3company rating

    Belk job in Wilmington, NC

    The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt. Great customer service is an art and we are seeking artists. The goal at our salon is to make each of our guests feel as though they are the most important person we will see all day. If you have the ability to smile, to make great small talk and have an awareness to people's needs while multi-tasking, then you may be the perfect fit. Position Description: The Salon Retail Coordinator is responsible for the operation and functional management of the front desk. This position reports to the Salon Manager. This position is nonexempt. Client Sales and Service responsibilities: Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services. Ability to cross-sell services to other areas of the salon. Responding professionally to customer service issues and promptly addressing complaints. Exhibiting good communication skills when dealing with a difficult or corrective service situation. Overcoming booking mistakes or corrective work. Ensuring that refunds and re-do's are handled in a professional and friendly manner. Ongoing personal continuing education on products, services, and current issues relating to the industry. Promoting business outside of the salon. Adjusting schedule to meet client needs. Telephone/Reception responsibilities: Acknowledging the client within sixty seconds of client's entering into the salon. Answering telephone within three rings, with a smile, stating name and salon location. Listening for a reply before placing the client on hold. Efficiently handles scheduling, canceling, and re-scheduling of client appointments. Handling POS transactions timely and efficiently. Emphasizing pre-bookings during client check-out. Salon and Personal Presentation responsibilities: Ensuring that the reception area and salon meet and exceed State Board Regulations. Maintain a clean and organized reception area. Effectively organizing time and resources to meet sales goals. Communication with Salon Management regarding issues and needs. Meeting salon guidelines for attendance and tardiness. Maintaining an updated professional appearance and meets the salon dress code Education and Experience: GED or High School diploma Proficient in computer based business-related computer softward. Ability to handle money, count and make change Customer Service or Cosmetic industry preferred. Physical: Ability to use computer keyboard, standard telephone and other related business equipment. Ability to work with chemicals and chemical compounds. Ability to stand for up to 8-hour shifts. Ability to lift up to 25 pounds.
    $21k-26k yearly est. Auto-Apply 15d ago
  • Loss Prevention Detective

    The TJX Companies, Inc. 4.5company rating

    Wilmington, NC job

    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Your Your Career Completes the daily tasks required for Store Loss Prevention and safety programs. Maintains positive relationships with Store Management. Conducts apprehensions within established policies and guidelines. Communicates with store Associates on damage and shrink initiatives. Identifies and resolves internal and external theft. * Adheres to established shoplifter guidelines and policies * Provides timely, courteous and knowledgeable service to customers * Promotes a culture of honesty and integrity; maintains confidentiality * Observes, apprehends, and/or deters any acts of dishonesty from outside sources * Participates in investigations and surveillance as assigned * Ensures apprehensions are consistent with store theft activity * Completes and distributes paperwork in an accurate and timely manner * Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.) * Coordinates and complete shrink related activities in partnership with Store Management * Adheres to all labor laws, policies, and procedures * Supports and participates in store shrink reduction goals and programs * Encourages Associate use of shrink reduction resources * Promotes safety awareness and supports maintenance of a safe environment Who We're Looking For: You. * Excellent communication skills and sound judgment * Basic computer skills * Basic time management skills * Investigative / analytical skills * Ability to respond appropriately to changes in direction or unexpected situations * Standout colleague, working effectively with peers and supervisors to accomplish tasks * Able to work a flexible schedule to support business needs * 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 351 South College Road Location: USA HomeGoods Store 0370 Wilmington NC
    $30k-36k yearly est. 9d ago
  • Retail Merchandise Coordinator

    The TJX Companies, Inc. 4.5company rating

    Wilmington, NC job

    Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor * Trains and mentors Associates on established merchandising and processing principles * Ensures merchandise is properly tagged, hung, secured, and coded * Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors productivity of team and coaches as necessary * Organizes and rotates back stock for easy replenishment * Maintains and upholds merchandising philosophy and signage standards * Maintains all organizational, cleanliness and recovery standards for the backroom area * Ensures compliance with recycling and, where applicable, hazardous waste programs * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Able to work a flexible schedule, including nights and weekends * Superior communication and organizational skills with attention to detail * Capable of multi-tasking * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Capable of lifting heavy objects with or without reasonable accommodation * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 6814 Parker Farm Rd Location: USA Marshalls Store 0712 Wilmington NC This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 18d ago
  • Cashier - Jacksonville Mall

    Jc Penney 4.3company rating

    Jacksonville, NC job

    As a Cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as Omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role. Primary Responsibilities: * Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service. * Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management. * General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes * Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a Cashier will possess the following: * Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others. * Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude * Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes * Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $12.00/Hr -USD $15.00/Hr.
    $12-15 hourly 60d+ ago
  • Nail Technician - Part Time - Independence

    Belk 4.3company rating

    Belk job in Wilmington, NC

    The Salon Technician is responsible for providing salon clientele with professional services relating to the care and treatment of hair, nails, and skin. This position reports to the Salon Manager or Desk Manager. This position is nonexempt. Our salon is looking for the next great talent. Are you a Nail Specialist that has a positive attitude and have a team player mentality? Then we would like to talk to you. We are a high-volume salon and spa that specializes in natural nails, manicures, pedicures, and gel/Shellac services. To join our team, you need to have a passion for the beauty industry, and the thirst to keep learning. And the desire to love your job. We believe education never ends. Whether a recent graduate or 20 years in the business, this position requires active participation in ongoing education. We provide opportunities to participate, both in-house and outside education classes from some of the highest trained individuals in the industry. Our salons are located in high traffic, premier mall locations throughout the Southeast. We are looking for the best nail specialists in the industry to participate in our rapid growth. Position description: The Nail Technician reports to the Salon Manager and is responsible for providing salon clientele with professional services relating to the care and treatment of nails and skin. Client Services Meeting or exceeding personal service and retail sales goals. Acknowledging the client within a reasonable time of client's checking into the salon. Building a client base by recruiting New Request Clients and maintaining Customer Client Cards. Providing quality professional service through technical skills and prescribing appropriate retail products to clients. Responding professionally to customer service issues and promptly addressing complaints. Exhibiting good communication skills. Ongoing continuing education on products, services, and current issues relating to the industry. Salon / Personal Presentation Ensuring personal work area and salon meet and exceed State Board Regulations. Performing basic salon housekeeping duties of cleaning, stocking, and client cards. Effectively organizing time and resources to meet sales goals. Communication with Salon Management regarding issues and needs. Meeting salon guidelines for attendance and tardiness. Maintaining an updated professional appearance and meets the salon dress code. Education & Experience: Must possess a valid and current board certified license. Two to five years experience in the cosmetology or cosmetic industry preferred. Physical: Ability to use computer keyboard, standard telephone and other related business equipment. Ability to work with chemicals and chemical compounds. Ability to lift up to 25 pounds.
    $27k-31k yearly est. Auto-Apply 15d ago
  • Full-Time Loss Prevention Supervisor

    Kohl's Corp 4.4company rating

    Bayshore, NC job

    About the Role As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups. What You'll Do * Identify external and internal theft trends within assigned location(s) * Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure * Implement store awareness programs that address theft, safety, inventory and shortage control * Effectively identify and communicate potential shortage opportunities to all leaders * Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures * Partners with store personnel to address opportunities for improvement * Work to create a culture of honesty and impression of control in the store * Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations) * Maintain customer service awareness * Act as a representative on behalf of Kohl's on legal proceedings as needed * Additional tasks may be assigned What Skills You Have Required * Strong interpersonal and written communication skills * Ability to work independently with initiative * Strong customer service skills * Ability to make quick decisions in the company's best interest * Uphold confidential information and investigations * Detail-oriented Preferred * Prior experience or background in Loss Prevention, security, law enforcement or retail * Knowledge of surveillance and basic CCTV systems * Knowledge of or ability to learn programs in Google Suite and various other computer programs Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section * Ability to maintain prompt and regular attendance as set by the company * Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week * Ability to comply with dress code requirements * Ability to learn and comply with all company policies, procedures, standards and guidelines * Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel * Ability to work as part of a team and interact effectively and appropriately with others * Ability to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframes * Ability to satisfactorily complete company training programs * Perform work in accordance with the Physical/Cognitive Requirements section Physical/Cognitive Requirements * Ability to use a computer for tasks such as communicating, preparing case narratives, etc. * Ability to plan, prioritize and monitor activities across multiple stores and/or district market * Ability to complete or oversee the completion of assigned projects in a timely manner * Ability to comply with health and safety standards Additional Essential Functions * Ability wear a body camera as part of daily responsibilities Pay Starts At: $17.25
    $17.3 hourly Auto-Apply 14d ago
  • Beauty Consultant - Jacksonville Mall

    Jc Penney 4.3company rating

    Jacksonville, NC job

    General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives. Primary Responsibilities: * Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience * Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends * Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client * Models strong beauty business values and culture Core Competencies and Accomplishments: * Strong communication and relationship building skills At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $13.50/Hr -USD $16.88/Hr.
    $13.5-16.9 hourly 60d+ ago
  • Operations Associate - Jacksonville Mall

    Jc Penney 4.3company rating

    Jacksonville, NC job

    The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Primary Responsibilities: * Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Core Competencies & Accomplisments: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $12.00/Hr -USD $15.00/Hr.
    $12-15 hourly 60d+ ago
  • Store Manager Sally Beauty 02215

    Sally Beauty Supply 4.3company rating

    Whiteville, NC job

    SALLY STORE MANAGER: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! Are you a proven leader with a strong drive to succeed? Do you believe it is important to work hard but also have fun doing it? As a Store Manager, we want you to bring your leadership, talents, and experience to a team-oriented and dynamic environment. We believe that our success is based primarily on the advice and hard work of our valued team members to bring the Hair and Beauty world to our customers. Our managers are innovators, role models and coaches who drive results and the development of our team associates. Your role as a Store Manager: * When it comes to the customer experience - it all starts with you. Your role is to manage talent, inspire your team and make sure every customer comes away with a great experience. It is up to you to ensure that each customer receives an unforgettable experience and a custom-fit solution for their hair and beauty needs. * You will ensure that your store meets or exceeds sales goals by overseeing all store operations with an emphasis on maintaining assigned budget, controlling expenses, growing sales, and managing inventory. * You will protect customers, associates, and store assets by ensuring that all staff follows safety and security rules and procedures, as well as Company policies. * You will make sure your store always looks its best! Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Qualifications to be a Store Manager: * At least 3 years of customer service/retail sales experience and 1 year of previous sales management experience. * Previous experience in operational, financial and performance management. * Cosmetology license is a plus - but not required. * Must be 18 years of age or older. * Passion for all things hair and beauty! Legal wants you to know: * Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. * May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $28k-45k yearly est. 60d+ ago
  • Hair Stylist - Jacksonville Mall

    Jc Penney 4.3company rating

    Jacksonville, NC job

    At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect! We offer cutting edge, industry-leading benefits: . Flexible scheduling* . Set your own service pricing . 50 - 70% commission based service sales* . Artistic paid training . 10% retail commission with a service . Up to $1,000 bonus for qualified candidates . Client acquisition programs . Diverse career paths * For Master Designer level and above. Applicable for Sr. Designer level and above. *Commission based on credential level, sales and productivity: Designer, Sr. Designer or Master Designer. Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting. What We Look For: . Professional styling services . Self-motivation . Ability to build a fan base . Ability to partner with salon team members . Flexibility . Willingness to participate in a learning environment . A passion for the beauty industry . People skills Our professionals ensure a superior client experience by determining the client's needs and providing services including the latest cuts, the best finishing, and the industry's top chemical services. Qualifications . License- You must maintain a current cosmetology license in the state you are applying . Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others . Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes . Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency. Our passion for hair is stronger than ever, so we have turned styling into an exciting, rewarding career-and so can you. Start your future at ******************** At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $11.00/Hr -USD $16.00/Hr.
    $11-16 hourly 60d+ ago
  • Women's Selling Specialist - Full Time - Mayfaire

    Belk 4.3company rating

    Belk job in Wilmington, NC

    At Belk, we have a vision to reimagine the department store. As a Belk Selling Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages them to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. The Belk Selling Specialist is responsible for becoming an expert on merchandise in assigned area, ensuring the customer experience is elevated, product is placed and merchandised to reflect vendor standards, and presentation is consistently maintained. Job Functions Providing Excellent Customer Service: Proactive greeting and engaging customers warmly and with a smile. Impact sales both by helping and pleasing customers and by employing high-level selling skills. Demonstrating Initiative: Meet or exceed solicitation goal for Belk Rewards Credit Card program. Meet or exceed clientele goals, where applicable. Understand store assortment (for assigned department), in addition to inventory available at other stores and on belk.com. Focusing on Results: Meet or exceed sales goals. Increase units sold per transaction by recommending products to customers. Identify and reduce shrinkage in area. Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks. Maintain floor and stock areas consistent with store standards. Follow procedures for all systems including counts, markdowns, and inventory control. Comply with policies and procedures in the associate handbook. Accept additional duties or sharing responsibilities as requested by Sales Team Manager. Assist Operations teams with all non-sell duties as assigned by Sales Team Manager. Education / Experience Requirements: Please select from below the expected Contribution Level for this role Position Contribution Level : Intermediate Level Minimum Education & Experience: No education requirement Experience in retail preferred. Knowledge / Skills Requirements: EX: Proficient in Excel and Access; able to type "X" words a minute; understanding of retail store operations Knowledge & Skills Excellent communication skills. Ability to use and learn industry technology preferred. Physical Requirements: Describe any physical requirements of job. EX: ability to stand for majority of work day; ability to communicate clearly in English; ability to lift up to 50 lbs. above shoulder level, etc. Physical Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment Hand manipulation to remove sensor tags Ability to push / pull 100-500 pounds when moving stock carts Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes. Reporting Relationships: Enter the Position Title of the supervisor and the Position Title(s) of those supervised (enter "Direct Reports" if multiple roles / enter "N/A" if no direct reports) Supervisor Sales Team Manager Supervises N/A Accessibility Guidelines: Belkcareers.com is committed to making the on-line application experience easy and accessible to individuals with disabilities. We are constantly making improvements to comply with the spirit of the "Americans with Disabilities Act," and the Web Content Accessibility Guidelines. If any of the information on the belkcareers.com website is not accessible to you due to a disability, please contact us via email at *************************. Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide. If you prefer, you may contact one of our friendly Shared Services representatives at ************** and we will be happy to assist you with the application process. We are an Equal Opportunity Employer: Belk is an equal-opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.
    $29k-36k yearly est. Auto-Apply 24d ago

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