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Belk jobs in Winston-Salem, NC

- 151 jobs
  • Seasonal Ralph Lauren Holiday Specialist - Full Time

    Belk 4.3company rating

    Belk job in Winston-Salem, NC

    The Seasonal Ralph Lauren Holiday Specialist delivers a positive customer experience by serving as the subject matter expert on Ralph Lauren merchandise and creating elevated merchandise presentations aligned with brand standards. This role drives sales and store key metric performance by merchandising product, setting promotional signage, executing price changes, and promoting Ralph Lauren merchandise, while building customer loyalty to the brand and store. This is an hourly position, with monthly bonus eligibility. What you will do - Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. - Merchandise product using visual merchandising directives and brand guides to determine proper placement and align with merchandise presentation standards. Complete sale sets, markdowns, and price changes, following operational processes and procedures to enhance productivity. - Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. - Create memorable store experiences through building genuine team, vendor, customer, and community relationships. - Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. - Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits. - Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment and providing styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource. - Support execution of successful promotions and special events as a dedicated expert to advance business for assigned brand and contribute to overall department and store success. - Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. - Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols. Skills and Abilities - Dedication to customer service and a drive to achieve store objectives. - Skills and experience to perform in the role and a commitment to continuously learn. - Ability to take ownership of assigned tasks and contribute to store success. - Self-directed and able to work with minimal supervision in a deadline-driven environment. - Communicate with excellence. - Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. - Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. - Must regularly move around all store areas and be accessible to customers. - Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. Benefits we offer dependent on role and or full-time part-time status - Medical, Dental, and Vision - 401K with Matching Contribution - Generous PTO - Merchandise Discounts - Paid Maternity and Paternal Leave - Growth and Professional Development Opportunities - Employee Assistance Programs - Education and Tuition Reimbursement Programs Your career. Your runway. At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem solving mentality. We've been doing that for more than 135+ years and continue to evolve!
    $28k-35k yearly est. Auto-Apply 11d ago
  • Prestige Counter Manager - Full Time

    Belk 4.3company rating

    Belk job in Winston-Salem, NC

    The Cosmetic Counter Manager drives personal and team results within an assigned brand, demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for cosmetic, beauty, and fragrance trends. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, and customer outreach initiatives. The Cosmetic Counter Manager possesses a competitive drive and entrepreneurial confidence to excel in a fast-paced commission environment. This is an hourly position, with monthly bonus eligibility. What you will do * Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. * Create memorable store experiences through building genuine team, vendor, customer, and community relationships. * Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, and customer outreach to advance beauty business. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service. * Build personal and team product knowledge, suggestive selling behaviors, artistry skills, and expertise in the latest industry tips and beauty trends to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource. * Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Beauty Advisors through team meetings and one-on-one touch bases to review goals and performance results. * Ensure associates are well-informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes. * Support team with merchandising product, replenishment, recovery, and cleanliness to maintain visual merchandising and beauty hygiene standards daily. Align presentations with vendor and company directives. * Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity. * Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on evolving business needs. * Lead shortage control and inventory accuracy in designated areas by executing price changes, product transfers, and processing damaged items timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines. Skills and Abilities * Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success. * Skills and experience to perform in the role and a commitment to continuously learn. * Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others. * Self-directed and able to work with minimal supervision in a deadline-driven environment. * Communicate with excellence. * Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems. * 1+ years of retail experience and a dedication to customer service excellence. * Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. * Must regularly move around all store areas and be accessible to customers. * Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. * Comfortable with and enjoy assisting customers with makeup application and skincare services. The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
    $30k-34k yearly est. Auto-Apply 11d ago
  • Customer Experience Coordinator PT

    The TJX Companies, Inc. 4.5company rating

    Winston-Salem, NC job

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Takes an active role in training and mentoring Associates on front end principles * Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates * Addresses customer concerns and issues promptly, ensuring a positive customer experience * Ensures Associates execute tasks and activities according to store plan; prioritizes as needed * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Available to work flexible schedule, including nights and weekends * Strong understanding of merchandising techniques * Capable of multi-tasking * Strong communication and organizational skills with attention to detail * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3338 Robin Hood Rd Location: USA TJ Maxx Store 0221 Winston Salem NC This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 4d ago
  • Elite Stylist

    Ulta Beauty, Inc. 4.3company rating

    Clemmons, NC job

    on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Elite Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). * Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. * Perform product demonstrations with guests to drive sales and the guest service experience. * Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Develop guest relationships through consultations and appropriate retail and service recommendations. * Serve all guests, including walk-in guests, in a timely and efficient manner. * Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. * Follow established service protocols to ensure a consistent and exceptional guest experience. * Utilize appropriate booking and clientele systems to book guests for return services and for events. * Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Adhere to the Ulta Beauty dress code. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * Cosmetology license Experience * Previous relevant work experience is required Skills * Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. * Proficiency with use of equipment and chemicals needed to perform technical work * Proficiency to demonstrate, recommend and sell pro hair care and makeup products * Developed communication skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Frequent bending, reaching, and twisting during shift * Ability to stand for long periods of time during shift * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $26k-35k yearly est. 60d+ ago
  • Operations Manager

    Ulta Beauty, Inc. 4.3company rating

    Greensboro, NC job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Operations Manager (OM) is responsible for leading through Ulta Beauty's mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth for the store. The OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). This leader drives the store's retail business through a focus on performance (sales, inventory results, and operational compliance), people (talent acquisition, training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability to lead, influence, and develop their team. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The OM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget. * Review, analyze and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner. * Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the OM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent, and efficiently address any staffing needs and open positions for the store. * Build a highly engaged team at the store that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of manager and associate professional development, including training, providing individualized competency-based feedback and coaching, performance reviews, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Ensure direct reports regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Establish professional vendor partnerships that foster a shared interest in collaboratively delivering on shipment and planogram expectations. * Model a culture of operational excellence by working alongside the leadership team and by establishing priorities, providing clear direction and support, and sharing best practices. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards for the store. * Adhere to and enforce Ulta Beauty's dress code. * Ensure the execution of all operational focuses, inclusive of ad set processes, visual sets, planograms, realignments, and inventory life-cycle related processes (e.g., cycle counts, damages, testers, inventory adjustments, RTVs, and DIFs). * Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Manage service, boutique, and store supply inventory and ordering processes, ensuring allocated budget is adhered to, and necessary products for services and retail are on hand. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education * Bachelor's degree is preferred Experience * 2-3+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Must be available to work shifts on Sundays and Mondays * Attend corporate business meetings and conferences WORKING CONDITIONS * Continuous mobility throughout the store during shift, including twisting * Frequent bending, pulling, pushing, crouching, stooping, and reaching during shift * Continuous lifting and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $35k-51k yearly est. 22d ago
  • Seasonal Truck Unloader (Required 6am Start)

    Kohl's Corp 4.4company rating

    Winston-Salem, NC job

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do * Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment * Replenish the sales floor as necessary based on sell through and seasonal changes * Engage customers by greeting them and offering assistance with products and services * Execute all product protection standards * Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues * Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience * Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Accomplishing multiple tasks within established timeframes * Following company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel * Other responsibilities as assigned What Skills You Have Required * Excellent customer service skills and ability to multi-task with strong attention to detail * Verbal/written communication and interpersonal skills * No retail experience required * Must be 16 years of age or older * Flexible availability, including days, nights, weekends, and holidays Preferred * Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift. * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $13.00
    $13 hourly Auto-Apply 60d+ ago
  • Manager - Asset Protection - Mooresville Crossing Rack

    Nordstrom 4.5company rating

    Mooresville, NC job

    The Manager of Asset Protection (AP) plays a key leadership role in creating a safe, secure, and profitable environment within their assigned Nordstrom Rack store. As an individual contributor, the AP Manager is responsible for protecting our employees and customers, preventing loss, and upholding Nordstrom's core values and business strategy. This role partners closely with cross-functional store leadership to drive shrink reduction, ensure operational excellence, and foster a culture of safety and accountability. Key Responsibilities Build strong, trusting relationships with in-store leaders, including Store Manager, Service Experience, Inventory Accuracy, and Human Resources teams; serve as the subject matter expert on shrink and loss prevention. Act as the owner of building security and safety - educate the team on emergency preparedness and support employees in safety-related incidents. Accurately report and document all AP incidents and cases in a timely manner. Leverage data and reporting to identify trends, mitigate internal and external theft, and minimize operational losses. Lead the execution of the company's shrink reduction strategies and loss prevention programs, including identifying theft and dishonesty. Partner with Regional Investigators to address internal and external theft, assist with case development, work with law enforcement, and conduct on-floor apprehensions as needed. Use a data-driven approach to proactively identify risks, reduce loss, and maximize profitability. Qualifications Proven experience in asset protection, security, investigations, or prior leadership experience preferred. Strong understanding of exception-based reporting tools and case management software. Ability to develop and maintain productive relationships with employees and leaders at all levels. Strong written and verbal communication skills; able to communicate clearly and professionally. Effective decision-making and problem-solving skills, especially in high-stress situations. Strong organizational skills with the ability to prioritize and manage competing demands in a fast-paced environment. High level of ownership, accountability, and initiative. Computer proficiency, including monitoring and surveillance technologies. Flexibility to work a schedule that meets business needs, including evenings and weekends. Join us in delivering the exceptional Nordstrom experience - where every decision is guided by integrity, care, and a commitment to keeping our people and stores safe. We've got you covered… Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at ****************** Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Nordstrom keeps job postings open for at least one day after the posting date. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $51,500.00 - $83,500.00 AnnualThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: *************************************************************************
    $63k-88k yearly est. Auto-Apply 3d ago
  • Task Associate

    Ulta Beauty, Inc. 4.3company rating

    Burlington, NC job

    on an ongoing basis. Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards). This position requires attention to detail and the ability to follow processes and procedures. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The TA is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Contribute to meeting or exceeding the store's retail goals by ensuring all tasks are executed as planned and product is available for purchase. * Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures. * Maintain prompt, regular attendance. People * Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to Ulta Beauty's dress code. * Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty's technology and best practices. * Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available. * Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * High school diploma is preferred. Experience * 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred. Skills * Proficient with basic technology (e.g., Point of Sale system and Apple devices) * Ability to work independently and as part of a team. * Ability to problem solve. SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Frequent standing, bending, pulling, pushing, reaching, and twisting during shift * Continuous and/or frequent lifting, carrying and/or moving up to 25 lbs. during shift * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $25k-41k yearly est. 25d ago
  • Merchandise Manager

    Ulta Beauty, Inc. 4.3company rating

    Salisbury, NC job

    Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. GENERAL SUMMARY & SCOPE The Merchandise Manager (MM) is responsible for leading through Ulta Beauty's mission, vision, and values and contributing to a high-performing team that consistently delivers top-line sales growth for the store. The MM reports to the Operations Manager (OM). The MM guides a team of Task Associates and is accountable for supporting the operations of a retail store, including, but not limited to, the shipment process, replenishment, omni-channel, price changes, and markdowns. This leader drives the store's business through a focus on performance (sales, inventory results, and operational compliance), people (training and development), and process (standard operating procedures and compliance standards). This position requires a passion for operational excellence, a drive for results, and the ability to quickly and efficiently lead through unforeseen complexity. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The MM is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Promote a culture of accountability to meet or exceed the store's goals related to retail and service sales, guest loyalty (including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store. * Drive company profitability through operational excellence, top-line sales growth, and expense control. * Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. * Review, analyze, and react to Ulta Beauty's financial and operational reporting, including store visit and audit results, regularly and in a timely manner. * Leverage company programs, tools, and resources to drive improvements to meet Ulta Beauty's goals for the store. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance as the MM and hold store associates accountable to the Ulta Beauty attendance policy. People * Attract, hire, and retain a diverse team of top talent. * Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and prioritization of work. * Create an inclusive environment that inspires and encourages the growth and engagement of associates. * Support all aspects of associate professional development, including training, providing individualized competency-based feedback and coaching, succession planning, and individual development plans to enable continuous development and drive sales performance. * Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance. * Model a culture of operational excellence by leading by example, sharing best practices, establishing priorities, and providing support. * Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive business results across all Annual Performance Goals (APGs) metrics for the store. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Adhere to and enforce Ulta Beauty's dress code. * Use the company's scheduling tool as directed to adjust schedules and manage attendance in-the-moment during manager-on-duty shifts to ensure accurate schedules and reporting. * Use the company's task management tool as directed to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory related tasks, cleaning, and replenishment. * Ensure the execution of all operational focuses inclusive of shipment, replenishment, omni-channel, price changes, and markdowns. * Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management and loss prevention. * Execute day-to-day inventory control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary. * Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks. * Utilize company programs, tools, and resources to drive store improvements. * Regularly communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for their store. JOB QUALIFICATIONS Education * High school diploma is preferred Experience * 1-2+ years of fast-paced, retail management, or other relevant work experience * Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense. * Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives. * Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing a team. Skills * Proficient with basic technology (e.g., Point of Sale system, Microsoft Office programs, and Apple devices) * Excellent written and verbal communication * Strong collaboration and interpersonal skills * Strong organizational skills to manage multiple tasks * Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable SPECIAL POSITION REQUIREMENTS * Work a flexible, full-time schedule to include days, evenings, weekends, and holidays * Must be able to work shifts beginning at 5:00 a.m. * Must be available to work shifts on Sundays and Mondays WORKING CONDITIONS * Continuous mobility throughout the store during shift * Continuous and/or frequent bending, pulling, pushing, crouching, stooping, reaching, and twisting during shift * Continuous coordination and manipulation of objects during shift * Frequent lifting and/or moving up to 40 lbs. during shift * Frequent use of a computer, telephonic devices, and related office supplies If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $75k-113k yearly est. 3d ago
  • Customer Experience Coordinator PT

    The TJX Companies 4.5company rating

    Winston-Salem, NC job

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3338 Robin Hood Rd Location: USA TJ Maxx Store 0221 Winston Salem NCThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 26d ago
  • Sales Associate - CosmoProf Store # 06547

    Sally Beauty Supply 4.3company rating

    High Point, NC job

    COSMOPROF SALES ASSOCIATE: Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Cosmoprof: * Build relationships and inspire loyalty. * Recommend additional and complimentary products. * Inform customers of current promotions and events. * Set up advertising displays and arrange merchandise to highlight sales and promotional events. * Ensure our customers are informed about and enrolled in our Loyalty program. * Complete transactions accurately and efficiently. * Maintain a professional store environment and communicate inventory issues. * Demonstrate our Sally Beauty Culture Values. * We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know * Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. * May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $25k-29k yearly est. 60d+ ago
  • Backroom Manager

    The TJX Companies, Inc. 4.5company rating

    Greensboro, NC job

    HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Opportunity: Grow Your Career Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. * Creates a positive internal and external customer experience * Promotes a culture of honesty and integrity; maintains confidentiality * Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor * Trains and mentors Associates on merchandising and processing principles * Ensures merchandise is properly tagged, hung, secured, and coded * Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor * Ensures Associates complete tasks and activities according to store plan; prioritizes as needed * Monitors productivity of team and coaches as necessary * Organizes and rotates back stock for easy replenishment * Maintains and upholds merchandising philosophy and signage standards * Maintains all organizational, cleanliness and recovery standards for the backroom area * Ensures compliance with recycling and, where applicable, hazardous waste programs * Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates * Provides and accepts recognition and constructive feedback * Partners with Management on Associate training needs to increase effectiveness * Ensures adherence to all labor laws, policies, and procedures * Promotes credit and loyalty programs * Supports and participates in store shrink reduction goals and programs * Promotes safety awareness and maintains a safe environment * Other duties as assigned Who We're Looking For: You. * Able to work a flexible schedule, including nights and weekends * Superior communication and organizational skills with attention to detail * Capable of multi-tasking * Able to respond appropriately to changes in direction or unexpected situations * Team player, working effectively with peers and supervisors * Capable of lifting heavy objects with or without reasonable accommodation * Able to train others * 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 1587 New Garden Road Location: USA HomeGoods Store 0343 Greensboro NC This position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $13-13.5 hourly 60d ago
  • Brow Waxing Expert

    Ulta Beauty, Inc. 4.3company rating

    Greensboro, NC job

    Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Arch Expert (AE) is responsible for maximizing sales in the Benefit brand by engaging guests to determine their individual needs, assisting guests in the selection and purchase of merchandise and performing short services, including eyebrow/facial waxing and tinting. They represent the image, products, and culture of the brand to the Ulta Beauty guest and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service), and process (operating procedures and compliance standards). This position requires an active license in Esthetics or Cosmetology (as required by law), exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions) The Brow Waxing Expert is a champion of Ulta Beauty's mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Meet or exceed Benefit brand sales and service goals,and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), omni-channel, and retail shrink as set by Ulta Beauty. * Ensure each guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products, samples, and services. * Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience. * Perform short services at the Brow Bar, including (but not limited to), eyebrow and facial waxing, tweezing, eyebrow tinting, strip lash applications, and threading in accordance with all of Ulta Beauty's policies and procedures. * Use appointment book or system to book guests' appointments for initial services, return services, and events. * Meet average sales per labor hour and sales to service ratio goal. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served. * Regularly participate in ongoing Benefit and Ulta Beauty training, including training parties, team meetings, and brand and category education, to enable continuous professional development and drive sales performance. * Build and maintain strong customer relationships and an active clientele portfolio for Benefit brand services. * Maintain strong relationships with Benefit brand partners through participation in required trainings and the execution of in store events and promotions. * Create and maintain partnerships with Prestige consultants and salon professionals to promote teamwork and a high level of customer service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests on the salesfloor. * Collaborate with managers and associates throughout the store to help grow the business. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Follow all safety, sanitation, and hygienic procedures before, during and after services; always ensure compliance with state board guidelines. * Adhere to the Ulta Beauty and Benefit brand dress code, including wearing brand assets as directed. * Drive sales by keeping the Brow Bar area replenished, signed and faced, and ensuring testers are available and maintained in compliance with hygiene standards, as well as any additional assigned area. * Communicate supply needs to the store management team and brand representatives in a timely manner to ensure guest-readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the Brow Bar, and any additional assigned area including, the salesfloor, restrooms, cashwrap, backroom, and break area. * Participate in completing merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using the Benefit brand's and Ulta Beauty's technology and best practices. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * High school diploma is preferred * Cosmetology or esthetics license where required by state law Experience * Experience in make-up application; eyebrow and facial waxing, tweezing, and eyebrow tinting is preferred * Proficiency with use of equipment needed to perform technical work Skills * Demonstrates significant competency in sales, products, and service * Ability to build and maintain strong customer relationships * Ability to work independently and as part of a team * Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment * Strong communication skills SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays * Attend brand sponsored trainings WORKING CONDITIONS * Continuous mobility during shift * Frequent standing, pulling, pushing, crouching, stooping, reaching, bending, and twisting during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Ability to lift and/or move up to 25 lbs. * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $30k-55k yearly est. 6d ago
  • 06373 Inside Sales

    Sally Beauty Supply 4.3company rating

    Martinsville, VA job

    COSMOPROF SALES ASSOCIATE: Job Description: By working at Cosmoprof, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Cosmoprof: * Build relationships and inspire loyalty. * Recommend additional and complimentary products. * Inform customers of current promotions and events. * Set up advertising displays and arrange merchandise to highlight sales and promotional events. * Ensure our customers are informed about and enrolled in our Loyalty program. * Complete transactions accurately and efficiently. * Maintain a professional store environment and communicate inventory issues. * Demonstrate our Sally Beauty Culture Values. * We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: * The people are creative, fun and passionate about beauty. * Generous product discount and free sample products. * You will receive a great education regarding our products. * You will have ample opportunity for growth. * You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know * Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. * May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements: The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. "At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us." Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $29k-35k yearly est. 2d ago
  • Elite Stylist

    Ulta Beauty, Inc. 4.3company rating

    Asheboro, NC job

    on an ongoing basis. Experience a perfect blend of deliberate purpose and clear-eyed vision. At Ulta Beauty, some of the industry's most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creating a real sense of belonging-even as they're plotting a bold, strategic course of exciting innovations destined to revolutionize the industry. Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personal empowerment and growth opportunity. All with a company of unwavering strength and stability. We are the future of beauty services. Be part of the transformation. GENERAL SUMMARY & SCOPE The Elite Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Elite Stylist delivers quality professional services with an emphasis on the guest's total look. They support the Experience Manager (EM) and Assistant Services Manager (ASM) and focus on performance (service sales, and productivity), people (guest service), and process (operating procedures and compliance standards). This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge. PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Functions) The Elite Stylist is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned): Performance * Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable). * Meet or exceed sales goal of $1900 average weekly sales and productivity goals for hair services by delivering exceptional guest service and contribute to meeting or exceeding the store's goals related to retail and service sales, guest loyalty (including credit), and retail shrink as set by Ulta Beauty. * Perform product demonstrations with guests to drive sales and the guest service experience. * Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience. * Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests. * Maintain prompt, regular attendance. People * Develop guest relationships through consultations and appropriate retail and service recommendations. * Serve all guests, including walk-in guests, in a timely and efficient manner. * Develop a partnership with skin therapists and the retail team to provide a total-store and well- rounded guest experience. * Establish professional peer and brand partner relationships that foster a shared interest in collaboratively delivering exceptional guest service. * Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor. * Attend mandatory trainings and meetings to enable continuous professional development. Process * Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards. * Follow all safety, sanitation, and infection control procedures before, during, and after services; always ensure compliance with state board guidelines. * Follow established service protocols to ensure a consistent and exceptional guest experience. * Utilize appropriate booking and clientele systems to book guests for return services and for events. * Communicate any supply needs to the Experience Manager, ensuring guest readiness at all times. * Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and any additional assigned area. * Adhere to the Ulta Beauty dress code. * Protect company assets by following loss prevention best practices and providing exceptional guest service. * Execute other operational tasks as directed. JOB QUALIFICATIONS Education * Cosmetology license Experience * Previous relevant work experience is required Skills * Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills and capabilities in all service categories. * Proficiency with use of equipment and chemicals needed to perform technical work * Proficiency to demonstrate, recommend and sell pro hair care and makeup products * Developed communication skills * Ability to work independently and as part of a team * Ability to build and maintain strong customer relationships, and build clientele SPECIAL POSITION REQUIREMENTS * Work a flexible schedule to include days, evenings, weekends, and holidays WORKING CONDITIONS * Continuous mobility during shift * Continuous lifting and/or moving up to 10 lbs. during shift * Frequent bending, reaching, and twisting during shift * Ability to stand for long periods of time during shift * Continuous coordination and manipulation of objects during shift If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job. ABOUT At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
    $26k-36k yearly est. 32d ago
  • Seasonal Truck Unloader (Required 6am Start)

    Kohl's Corp 4.4company rating

    Mooresville, NC job

    About the Role In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. What You'll Do * Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment * Replenish the sales floor as necessary based on sell through and seasonal changes * Engage customers by greeting them and offering assistance with products and services * Execute all product protection standards * Participate in the training process for new hires on Kohl's brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership All associate roles at Kohl's are responsible for: * Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture * Exercising good judgment and discernment when making decisions; taking appropriate partners as needed * Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues * Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience * Meeting or exceeding individual goals (e.g., productivity, credit, loyalty) * Accomplishing multiple tasks within established timeframes * Following company policies, procedures, standards and guidelines * Maintaining adherence to company safety policies for the safety of all associates and customers * Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel * Other responsibilities as assigned What Skills You Have Required * Excellent customer service skills and ability to multi-task with strong attention to detail * Verbal/written communication and interpersonal skills * No retail experience required * Must be 16 years of age or older * Flexible availability, including days, nights, weekends, and holidays Preferred * Client facing retail or service industry experience Essential Functions The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship. * Ability to perform the accountabilities listed in the "What You'll Do" Section. * Ability to satisfactorily complete company training programs. * Ability to comply with dress code requirements. * Basic math and reading skills, legible handwriting, and basic computer operation. * Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed. * Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company. * Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc. * Perform work in accordance with the Physical Requirements section. Physical Requirements * Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift. * Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis. * Ability to stand/walk for the duration of a scheduled shift. * Ability to visually verify information and locate and inspect merchandise. * Ability to comply with health and safety standards. Pay Starts At: $12.50
    $12.5 hourly Auto-Apply 60d+ ago
  • Beauty Consultant - Alamance Crossing

    Jc Penney 4.3company rating

    Burlington, NC job

    General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives. Primary Responsibilities: * Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience * Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends * Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client * Models strong beauty business values and culture Core Competencies and Accomplishments: * Strong communication and relationship building skills At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $13.50/Hr -USD $16.88/Hr.
    $13.5-16.9 hourly 60d+ ago
  • Seasonal Ralph Lauren Holiday Specialist - Full Time

    Belk 4.3company rating

    Belk job in Greensboro, NC

    The Seasonal Ralph Lauren Holiday Specialist delivers a positive customer experience by serving as the subject matter expert on Ralph Lauren merchandise and creating elevated merchandise presentations aligned with brand standards. This role drives sales and store key metric performance by merchandising product, setting promotional signage, executing price changes, and promoting Ralph Lauren merchandise, while building customer loyalty to the brand and store. This is an hourly position, with monthly bonus eligibility. What you will do - Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. - Merchandise product using visual merchandising directives and brand guides to determine proper placement and align with merchandise presentation standards. Complete sale sets, markdowns, and price changes, following operational processes and procedures to enhance productivity. - Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment. - Create memorable store experiences through building genuine team, vendor, customer, and community relationships. - Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience. - Leverage selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product features and benefits. - Utilize brand guides and training materials to drive increased selling opportunities by building knowledge of product assortment and providing styling suggestions. Encourage repeat client interactions as a knowledgeable and trusted resource. - Support execution of successful promotions and special events as a dedicated expert to advance business for assigned brand and contribute to overall department and store success. - Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements. - Support store fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, adhering to safety guidelines and security protocols. Skills and Abilities - Dedication to customer service and a drive to achieve store objectives. - Skills and experience to perform in the role and a commitment to continuously learn. - Ability to take ownership of assigned tasks and contribute to store success. - Self-directed and able to work with minimal supervision in a deadline-driven environment. - Communicate with excellence. - Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems. - Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. - Must regularly move around all store areas and be accessible to customers. - Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs The job posting highlights the most relevant and essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job. Benefits we offer dependent on role and or full-time part-time status - Medical, Dental, and Vision - 401K with Matching Contribution - Generous PTO - Merchandise Discounts - Paid Maternity and Paternal Leave - Growth and Professional Development Opportunities - Employee Assistance Programs - Education and Tuition Reimbursement Programs Your career. Your runway. At Belk, we're focused on what matters most to our customers and associates. We try new things and adapt quickly. Whether showcasing emerging fashion trends or embracing new ways of doing business, we approach our work with curiosity and a problem solving mentality. We've been doing that for more than 135+ years and continue to evolve!
    $28k-35k yearly est. Auto-Apply 17d ago
  • Store Manager #495 - bealls Asheboro, NC

    Bealls 4.4company rating

    Asheboro, NC job

    Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”. Being a growing organization with our eye to the future, we continue to enter new markets and expand the guest footprint. As an organization, we encourage authenticity, reward accountability, and provide stability and life balance to associates. If you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. You are empowered as a store leader to make decisions that enhance the guest experience and exceed their expectations. We believe in focused and intentional development for our associates by providing meaningful experiences that grow and develop skills for a successful career. AS A STORE MANAGER A TYPICAL DAY INCLUDES THE FOLLOWING: Impact on your People: Developing, coaching, evaluating, and retaining management and associate talent. Creating sustainable talent strategies that support team and company growth Recruiting, selecting, and talent management of a diverse range of associates and leaders Investing time in continuous training and development opportunities for self and others Inspiring and motivating a team to deliver results through clear and concise feedback and coaching Creating a sense of teamwork, collaboration, and engagement among associates Impact on your Business: Driving total store sales, understanding your role in sales growth and how you and your team impact total store profitability Building and leading a guest-centric culture across the store. Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience Championing our credit and loyalty programs. Ensure your team can inform, educate, and promote the benefits and offerings that reward our guest and enhance their shopping experience Guiding operational accuracy, process, and workload efficiency Executing store merchandising direction and standards, product flow, inventory flexing, and signage to ensure consistency of brand experience Performs other duties as assigned WHAT IT TAKES TO BE SUCCESSFUL AS A BEALLS OR HOME CENTRIC STORE MANAGER: Talented in coaching, training, and engaging associates with varying levels of experience Ability to build rapport, trust, and engages with clear and concise communication that enhances the growth and job performance of self and others Capability to interpret and apply company procedures/policies Utilize Zebra PDA, POS Systems, Microsoft Office Programs, and Payroll/Scheduling Software Works well both independently and within a team environment Establish goals, guide employee performance, and hold self and others accountable to high-performance standards and results WHAT WE ARE LOOKING FOR IN A BEALLS OR HOME CENTRIC STORE MANAGER: High School Diploma or equivalent is required, college degree preferred 2-3 yrs. minimum of management experience preferred Effective interpersonal and communication skills Strong problem-solving skills Team-building skills Work varying hours and schedules to include mid shifts, nights, weekends, and holidays PHYSICAL DEMANDS: Must have adequate vision, speech, hearing, and physical ability to perform essential job functions, with or without reasonable accommodations Must be able to lift, push, pull and carry at least 20 pounds Must have full body rotation and mobility (i.e. - bending, stooping, twisting, and reaching) Must possess reliable transportation
    $31k-43k yearly est. Auto-Apply 10d ago
  • Fine Jewelry Counter Manager - Full Time

    Belk 4.3company rating

    Belk job in Greensboro, NC

    The Fine Jewelry Counter Manager drives personal and team results by demonstrating a passion for building personalized client relationships and sharing a genuine enthusiasm for the jewelry and fashion industry. This role utilizes engaging selling behaviors and strategies to enhance customer experience, while executing promotions, special events, trunk shows, and customer outreach initiatives. The Fine Jewelry Counter Manager possesses a competitive drive and entrepreneurial confidence to excel in a commission environment. This is an hourly position. What you will do * Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics. * Create memorable store experiences through building genuine team, vendor, customer, and community relationships. * Lead team in providing excellent customer service, driving sales, achieving goals, and executing successful promotions, special events, trunk shows, and customer outreach to advance fine jewelry business. Foster a positive store culture by sharing team successes, celebrating associate achievements, and modeling behaviors that strengthen performance and enhance customer service. * Build personal and team product knowledge, suggestive selling behaviors, and expertise in the latest industry tips, accessory trends, and fine jewelry product offerings to create exciting customer engagement. Drive repeat client interactions as a knowledgeable and trusted resource. * Enhance team's selling skills by assisting with onboarding, initiating teaching opportunities, and supporting associate continued learning. Connect with Fine Jewelry Associates and Sales Associates that support fine jewelry through team meetings and one-on-one touch bases to review goals and performance results. * Ensure associates are well-informed and confident in speaking to available inventory and assortment. Leverage clienteling tools and technology to provide a personalized and seamless omnichannel experience. Support store fulfillment in designated areas by accurately and efficiently executing omni processes. * Elevate customer experience by suggesting fine jewelry service plans and providing additional offerings. Oversee seamless execution of repair estimates, proper documentation, inbound and outbound shipments, minor repair assistance, and cleaning services. * Support team with merchandising and signing product, replenishment, recovery, and cleanliness to maintain visual merchandising and fine jewelry caseline standards daily. Align presentations with vendor and company directives. * Partner with store leaders to ensure team schedules align with business needs, traffic plans, and event strategies to maximize associate and department productivity. Demonstrate adaptability and respond to changing circumstances, adjust tactics, and shift focus based on evolving business needs. * Lead shortage control and inventory accuracy in designated areas by following security protocols and executing price changes, product transfers, and damage process timely. Champion team knowledge of inventory management, asset protection procedures, and safety guidelines. Skills and Abilities * Ability to use data, guidance, and judgement to support timely and effective decisions that contribute to team and business success. * Skills and experience to perform in the role and a commitment to continuously learn. * Ability to take ownership of assigned tasks and contribute to store success by teaching, partnering, and encouraging others. * Self-directed and able to work with minimal supervision in a deadline-driven environment. * Communicate with excellence. * Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems. * 1+ years of retail experience and a dedication to customer service excellence. * Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. * Must regularly move around all store areas and be accessible to customers. * Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.
    $30k-34k yearly est. Auto-Apply 4d ago

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