After guests check into a hotel, the next person that they usually interact with is the bell person. A bell person is responsible for helping guests transport luggage to and from their rooms. They must do so carefully to avoid accidents and must provide excellent customer service along the way.
Aside from transporting guests' luggage, the duties of a bell person also include escorting guests to different facilities, answering their queries, and maintaining the cleanliness of the lobby area. Sometimes, they also deliver packages and other mail to guests' rooms.
Employers usually require a high school diploma for this role, but it may not always be necessary. Bell persons will receive basic training on the job, which means prior work experience may also not be a requirement. However, anyone who wants to become a bell person must have presentable grooming, basic customer service skills, and adequate physical fitness to lift heavy luggage.
On average, the basic salary for a bell person is around $23,000 a year. However, they may make extra income through customer tips.
There is more than meets the eye when it comes to being a bell person. For example, did you know that they make an average of $11.15 an hour? That's $23,202 a year!
Between 2018 and 2028, the career is expected to grow 20% and produce 72,400 job opportunities across the U.S.
When it comes to the most important skills required to be a bell person, we found that a lot of resumes listed 14.4% of bell people included guest service, while 10.9% of resumes included guest luggage, and 10.9% of resumes included hotel services. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the bell person job title. But what industry to start with? Most bell people actually find jobs in the hospitality and professional industries.
If you're interested in becoming a bell person, one of the first things to consider is how much education you need. We've determined that 29.6% of bell people have a bachelor's degree. In terms of higher education levels, we found that 0.9% of bell people have master's degrees. Even though some bell people have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a bell person. When we researched the most common majors for a bell person, we found that they most commonly earn bachelor's degree degrees or high school diploma degrees. Other degrees that we often see on bell person resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a bell person. In fact, many bell person jobs require experience in a role such as sales associate. Meanwhile, many bell people also have previous career experience in roles such as cashier or server.