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  • Painesville - Donor Door Attendant

    Goodwill of Greater Cleveland & East Central Ohio 3.2company rating

    Painesville, OH

    Join our fun, flexible, fast-paced team at Goodwill Industries Greater Cleveland & East Central Ohio. We are hiring part-time Donation Receiving Associates for our Painesville, Ohio, store. We seek team players with exceptional customer service skills who treat others with respect and prioritize people, just as we do. Some of the great perks of working at Goodwill * Bonus incentive plan * Generous paid time off * Retirement planning with company match * Employee Assistance Program Employees who work full-time are also eligible for * Medical, dental, & vision benefits at a fraction of the premium cost * Short-term and long-term disability insurance at no cost * Life insurance at no cost * Paid holidays At Goodwill, we are committed to making a positive impact in our community by fostering meaningful connections and creating opportunities. As a Donor Greeter, you'll play a key role in supporting our mission by ensuring donors feel appreciated and valued while contributing to our efforts to repurpose goods and reduce waste. The Donor Greeter maintains positive donor relations by warmly greeting, assisting, and thanking donors. This role involves presorting donations according to agency guidelines and representing the organization in a friendly and professional manner. Essential Functions: * Ensure 100% donor and customer satisfaction through prompt and courteous service. * Greet donors with enthusiasm, assist with unloading donations, offer tax receipts, and maintain accurate daily donation counts. * Keep the donor area neat, organized, and safe. Report any equipment malfunctions or building issues to leadership. * Secure the donor door at the end of each day, ensuring all protocols are followed. * Notify leadership of sizable items that require special handling. * Handle donations carefully, presorting items into categories (e.g., apparel, shoes, wares) as per agency policies. * Tag and place sorted items in assigned areas while maintaining safety standards, such as adhering to the two-finger rule when filling and stacking totes. * Process materials to support production goals, directly or indirectly. * Provide every donor with a tax receipt and conclude each interaction with, "You changed a life today, thank you!" Qualifications: * Previous experience working with the public is preferred. * Ability to interact with donors and customers using courtesy and tact. * Strong organizational and multitasking skills Make an impact today - join us in creating positive changes for our community! Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
    $24k-30k yearly est. 47d ago
  • Bellman

    Marriott 4.6company rating

    Cleveland, OH

    **Additional Information** Flexible availability required, Must be able to work weekends and holidays **Job Number** 25183841 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Cleveland, 1515 West Third Street, Cleveland, Ohio, United States, 44113VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $15.97-$15.97 per hour **Tip Eligible:** Y **POSITION SUMMARY** First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $16-16 hourly 29d ago
  • LOBBY ATTENDANT (PART TIME)

    Eurest 4.1company rating

    Cincinnati, OH

    Job Description We are hiring immediately for a part time LOBBY ATTENDANT position. Note: online applications accepted only. Schedule: Part time schedule. Monday through Friday, 10:00 am to 2:00 pm; more details upon interview. Requirement: High-volume, customer-facing cafe experience is preferred. Willing to train! *Internal Employee Referral Bonus Available Pay Range: $16.00 per hour to $20.00 per hour We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1465055. The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, “connect with people, inspire through food, create solutions, and live our promise,” is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500. Job Summary Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff. Essential Duties and Responsibilities: Welcomes and acknowledges all guests. Anticipates and addresses guests' needs. Assists guests in all guest service matters including concierge requests. Escorts all high touch clients to their meeting destinations. Promotes team work and quality service through daily communications and coordination with other departments. Develops and maintains positive working relationships with others, and support team to reach common goals. Ensures front desk work area is kept clean and in an orderly state at all times. Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit. Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required. Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift. Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements. Performs other duties as assigned. Qualifications: Experience in a client service / reception position. Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook). Effective verbal and listening communication skills. Able to navigate to/from various locations throughout the facility. Able to multi-task and work at a fast pace. Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients. May be required to complete and successfully pass a company provided CPR or BLS class. Working Conditions: Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level. Associates at Eurest are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace. Req ID: 1465055 [[req_classification]]
    $16-20 hourly 3d ago
  • LOBBY ATTENDANT (PART TIME)

    Compass Group, North America 4.2company rating

    Cincinnati, OH

    Eurest + We are hiring immediately for a part time **LOBBY ATTENDANT** position. + **Location** : Procter & Gamble - 2 Procter & Gamble Plaza, Cincinnati, OH 45202. _Note: online applications accepted_ _only_ _._ + **Schedule** : Part time schedule. Monday through Friday, 10:00 am to 2:00 pm; more details upon interview. + **Requirement** : High-volume, customer-facing cafe experience is preferred. Willing to train! _*Internal Employee Referral Bonus Available_ + **Pay Range** : $16.00 per hour to $20.00 per hour **We Make Applying Easy!** Want to apply to this job via text messaging? Text **JOB** to **75000** and search **requisition ID number** **1465055.** The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: *************************** Skg Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500. **Job Summary** Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees. The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff. **Essential Duties and Responsibilities:** + Welcomes and acknowledges all guests. + Anticipates and addresses guests' needs. + Assists guests in all guest service matters including concierge requests. + Escorts all high touch clients to their meeting destinations. + Promotes team work and quality service through daily communications and coordination with other departments. + Develops and maintains positive working relationships with others, and support team to reach common goals. + Ensures front desk work area is kept clean and in an orderly state at all times. + Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit. + Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times. Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required. + Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift. + Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements. + Performs other duties as assigned. **Qualifications:** + Experience in a client service / reception position. + Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook). + Effective verbal and listening communication skills. + Able to navigate to/from various locations throughout the facility. + Able to multi-task and work at a fast pace. + Physical ability to withstand frequent to prolonged walking, standing, pushing, pulling, and transferring patients. + May be required to complete and successfully pass a company provided CPR or BLS class. **Working Conditions:** Some exposure to elevated degrees of high heat, noise, dust, dirt and/or areas requiring infection control. Requires meeting deadlines for completion of work on a daily basis. Must be able to work all hours, including weekends and nights, as necessary, in order to maintain facility at the appropriate and safe level. **Associates at Eurest are offered many fantastic benefits.** **Full-time and part-time positions offer the following benefits** to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program **Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) _Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here (******************************************************************************************* _for paid time off benefits information._ **About Compass Group: Achieving leadership in the foodservice industry** Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Eurest maintains a drug-free workplace. Req ID: 1465055 [[req_classification]]
    $16-20 hourly 60d+ ago
  • Concierge ( Front Desk) Full Time Mon-Fri

    Maumee Pointe Senior Living

    Maumee, OH

    Welcome to Distinctive Living, we're seeking a Concierge Full-Time for our Maumee Pointe Community Here at Distinctive Living , we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired. The Concierge acts as the first point of contact at the community for our customers through telephone or in-person interactions, this position provides exemplary customer service in a friendly and professional manner. This position is responsible for graciously greeting community visitors, addressing the questions or concerns of prospective or current residents and families, and providing support to sales and marketing and the business office. Pays attention to details and uses creativity to create positive experiences with current and prospective residents by managing the lobby experience for all visitors. Benefits when choosing a career with Distinctive: Medical, Dental and Vision benefits Paid Time Off 401k Retirement Plan & Life Insurance Team Member Assistance Program Responsibilities: Proactively assists residents, families, visitors, and employees with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner. Monitors entry area for visitors and guests, greets and directs as necessary, answers incoming telephone calls and resident calls, forwards and takes messages, receives and sends packages for residents, assists with residents who request assistance with mailing letters and packages. manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby. Sales & Marketing: manage the inquiry process, connecting the caller or visiting customer to the appropriate inquiry team member; respond to inquiries and/or tours when community relations director, executive director and resident care directors are not available; facilitate experiences/tours of community as needed; knowledgeable and assist in supporting the marketing standards of the community; assist with duties related to the Lead Management Program; assist with assembling marketing packets as needed. Business Office: assist in processing new resident documentation; assist in maintenance of resident files and documentation while maintaining confidentiality. Promote and encourage residents to participate in activities. Follow and communicate company policies and procedures. This job description provides a framework for the job; other duties may be assigned as necessary. Required Skills and Experience: High School Diploma or equivalent required. Must have six months of experience in a receptionist role or similar function. Experience with Microsoft Word and Excel preferred. Excellent verbal and written communication skills. Able to communicate verbally in person and over the phone. Apply today to learn why Distinctive Living is a certified Great Place to Work!
    $20k-25k yearly est. 60d+ ago
  • Concierge - The Surgical Hospital at Southwoods

    Southwoods Health

    Boardman, OH

    Concierge - The Surgical Hospital at Southwoods Southwoods Health is hiring Concierge to work in Endoscopy at The Surgical Hospital at Southwoods in Boardman, Ohio. The Concierge serves as a liaison between families of patients and staff, escorting families to and from patient clinical areas. Essential Duties: Serves as liaison for telephone calls as necessary; routes internal and external calls correctly and takes accurate messages when unable to connect caller to requested party. Assist patients and their families in navigating the registration process. Greets patients and visitors. Meeting patients and families at the door that require any type of assistance. Informs families and keeps them up to date about progress in the procedural process. Serves as a liaison between the patient care areas and patient's family or representative. Performs miscellaneous clerical duties as assigned. Monitor the waiting area and of patient families. Perform other duties as assigned. Qualifications: Cooperative work attitude towards employees, management patients, visitors, families and physicians. Medical receptionist experience preferred. Full-time. Monday-Friday 7am-3:30pm. At Southwoods, it's not just about the treatment, but how you're treated. ************************
    $20k-26k yearly est. 16d ago
  • Concierge - Full Time

    Spectrum Retirement Communities 3.9company rating

    Westerville, OH

    At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you! Job Description Salary: Starting at $15.00 per hour, based on experience Schedule: Full Time, Monday - Wednesday, 7am - 7pm and Thursday, 1pm - 7pm In this position, your main responsibilities will include: Greet and direct all visitors to the front desk in a friendly and helpful way. Answer all incoming phone calls and transfer the calls or take messages as appropriate. Respond to resident and family member questions and concerns. Respond to and appropriately handle emergency situations. Monitor and maintain the cleanliness of the front lobby and entrance area. Qualifications To be successful in this position, we believe that you need the following experiences, strengths, and skills: High School diploma or equivalent is required Experience in an office environment, answering phones or customer service preferred. Technology skills are important. Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time. Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members. Additional Information If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot. Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us. Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.
    $15 hourly 4h ago
  • Concierge - Full Time

    Westerville Senior Living

    Westerville, OH

    At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you! Job Description Salary: Starting at $15.00 per hour, based on experience Schedule: Full Time, Monday - Wednesday, 7am - 7pm and Thursday, 1pm - 7pm In this position, your main responsibilities will include: Greet and direct all visitors to the front desk in a friendly and helpful way. Answer all incoming phone calls and transfer the calls or take messages as appropriate. Respond to resident and family member questions and concerns. Respond to and appropriately handle emergency situations. Monitor and maintain the cleanliness of the front lobby and entrance area. Qualifications To be successful in this position, we believe that you need the following experiences, strengths, and skills: High School diploma or equivalent is required Experience in an office environment, answering phones or customer service preferred. Technology skills are important. Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time. Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members. Additional Information If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot. Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us. Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law. Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.
    $15 hourly 2d ago
  • Spa Concierge

    Cleveland 4.1company rating

    Norton, OH

    Replies within 24 hours Benefits: 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources About Woodhouse Spa: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, they provide guests a holistic approach to wellness that lasts long after they leave the spa. With 86 locations nationwide, they are the gold standard of neighborhood spas, powered by their commitment to an unparalleled spa experience that focuses on total well-being. For more information visit them at woodhousespas.com. As a Spa Coordinator, you are the first and last impression for each guest who enters the spa, making you a critical team member in delivering service that exceeds expectations. Your role is pivotal in ensuring that every guest's experience is memorable and enjoyable from start to finish. Primary Responsibilities: • Being a steward of the Woodhouse brand. • Serves as primary support for the spa's manager, therapists, and guests. • Ensures that every guest has a friendly, inviting, and memorable experience. • Serves as primary support for the spa's manager, therapists, and guests. • Answers incoming calls, and listens to our guests' needs to schedule appointments or provide service recommendations and collect payment for services. • Partners with the therapists to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promoting the recommended products. • Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities and helping them to have a seamless experience. • Drives service and retail sales/awareness by educating guests on products and services. • Remembers the small details that make Woodhouse Spa special - guest's favorite drink, a warm neck wrap, and/or personal information like birthdays and anniversaries. • Must be able to work weekends and some holidays. • Must comply with all company policies and procedures. Regular and consistent attendance is required to perform the essential functions of this position. Must be able to work well with other Team Members, Managers, and interact with our guests. Must have the flexibility to work Sundays Qualifications: • High school diploma or equivalent required. • Ability to work in a fast-paced environment and maintain professionalism. • Ability to pivot and navigate through change management. • Comfortable interacting with guests in a spa setting. • Leadership experience in a similar role or front-office operations. • Comfort level with driving company sales goals and initiatives. • Proficiency in English language (reading, writing, and verbal). • Computer proficiency. • Previous customer service and telephone reservations experience. • Basic accounting skills (for daily closing procedures). Spa Concierge Classification: Full-Time • Familiarity with Book4Time software preferred. In this position, you will: • Be a steward of the Woodhouse brand and Woodhouse standards. • Offer customized massage services and luxurious body treatments. • Have access to a clean, orderly, and sanitized environment. Physical Demands: • Ability to stand and bend over for extended periods. • Ability to lift up to 45 lbs. Compensation: $16.00 - $18.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
    $16-18 hourly Auto-Apply 24d ago
  • Spa Concierge

    The Woodhouse Day Spa-Cleveland 3.7company rating

    Cleveland, OH

    Job Description The Woodhouse Day Spa in Orange Village is currently hiring Spa Concierge for both full-time and part-time positions! Immediate training is available. Is The Woodhouse Day Spa the right place for you? At The Woodhouse, the why of what we do drives us. It is the reason we do what we do. Our why is simple: to create exceptional experiences. These experiences are not just created for the benefit of our guests, but also for our team members, vendors, business partners, and even our friends, families and loved ones. Life can get stressful and we want to send our guests on their way feeling as if they have reclaimed a piece of themselves. Providing a safe, relaxing, luxurious environment for guests to escape their everyday stressors is at the heart of what we do. Its how we create those exceptional experiences. No matter what happens before their experience with us, every guest should leave happy, refreshed...and with a great story to tell. Although we are here to be of service to our guests, we also believe in creating an exceptional experience for our team, and for them to create exceptional experiences for each other. Nurturing a positive, respectful, and professional environment is part of our team culture and is critically important. To be successful at The Woodhouse Day Spa, you must embrace these values. If this sounds like you, send us your resume and cover letter including your work availability (days and hours) and the date you could start. Benefits of employment with The Woodhouse Day Spa include: Regular schedule with an established and consistent clientele Paid training Paid time off Additional benefits for you and your family/friends Compensation: Hourly To apply, include your cover letter (including desired position and availability) with resume.
    $20k-25k yearly est. 20d ago
  • Concierge - Part Time

    Maplewood Senior Living 4.2company rating

    Cuyahoga Falls, OH

    Job Title: Concierge Employment Type: Part Time Department: Administrative/Customer Service About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It's not just a job. It's an extraordinary life. Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Caregivers to become part of our family. We invite you to take your first step toward a rewarding career with us! Position Summary: The Concierge serves as an ambassador to the community and supports managers in meeting their responsibilities for overall administration of the community. Key Responsibilities: Provides positive first impression to all who enter the community Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriate Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to “sign in” at reception desk. Notifies residents of visitors, Instructs resident's visitor according to resident's instructions. Receives and processes mail for community staff. Accepts all outgoing mail/packages. Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties. Maintains and updates log of all emergency phone numbers. Keeps log at front desk. Maintains and updates emergency contact information on each resident. Keeps information at front desk. Assists managers with various clerical responsibilities. Pages staff wearing beepers as necessary. Takes RSVPs for special functions as necessary. Oversees sign-up for scheduled transportation. Hands out maintenance requests forms and pass on to maintenance. Performs other duties as necessary. Education/Experience/Licensure/Certification: High School Diploma required Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required. Must have word processing and clerical skills. Must be able to work flexible hours and participate in holiday activities. Why You'll Love working for Us: Competitive wages Flexible shifts Growth opportunities Bonus & incentive programs Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees
    $20k-24k yearly est. 60d+ ago
  • Concierge

    New Perspective Senior Living LLC 3.5company rating

    Cleveland, OH

    Job Description Why New Perspective? A Career with purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. Job Type: Full Time When you join our team, you'll gain: Referral Bonus - Earn a bonus each time we hire a new team member referred by you. Flexible Scheduling - Partner with your manager to create your ideal schedule. Full-time, Part Time?- What works best for you? We want to make it happen! Tuition Assistance - We invest in our team members' development to promote within. Share your career goals with us! Leadership Support - We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success! Collaborative & Inclusive Work Culture - We value all of our team members' experiences and backgrounds, and we continue to build dynamic teams. We're committed to listening to team members' ideas in order to make some of the best improvements. Positive Impacts - You'll make a difference by helping seniors live life on purpose! Responsibilities Answers incoming calls with a smile and provides routine information to callers, records messages and screens and routes calls to appropriate destinations. Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment. Screens and directs all visitors. Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way. Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors. Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living. Qualifications High school diploma or equivalency preferred Ability to read, write, speak & understand the English language Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them. Demonstrated computer skills and ability to interact with a variety of electronic devices. Ability to communicate effectively verbally and in writing using the English language. Ability to handle multiple tasks simultaneously. Preferred Qualifications Previous experience working with seniors preferred and desire to serve and care for seniors Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. OUR HIRING PROCESS IS QUICK & EASY Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you. Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit. Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You'll also get to ask us questions, tour our community, and meet some of the team. Step 4: Job Offer If the role and community seem like a good fit, we'll reach out with a job offer. Job offers may even be made at the time of your interview! New Perspective is an Equal Opportunity Employer
    $20k-24k yearly est. 20h ago
  • Membership Concierge II

    Life Time Fitness

    Casstown, OH

    Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives. Position Summary As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals. Job Duties and Responsibilities * Operates as first point of contact for members and guests entering resort * Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences * Receives and facilitates incoming phone calls from members and guests * Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies * Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments * Serves as point of contact for new member acquisition and member retention interactions * Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources Position Requirements * High School graduate or equivalent * Minimum of 1 year of customer service experience * Passion to serve others * Effective communication skills Preferred Requirements * Bachelor's Degree in Hospitality Pay This is an hourly position with wages starting at $15.50 and pays up to $18.50, based on experience and qualifications. Benefits All team members receive the following benefits while working for Life Time: * A fully subsidized membership * Discounts on Life Time products and services * 401(k) retirement savings plan with company discretionary match (21 years of age and older) * Training and professional development * Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: * Medical, dental, vision, and prescription drug coverage * Short term and long term disability insurance * Life insurance * Pre-tax flexible spending and dependent care plans * Parental leave and adoption assistance * Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave * Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
    $15.5-18.5 hourly Auto-Apply 38d ago
  • Strongsville - Donor Door Attendant

    Goodwill of Greater Cleveland & East Central Ohio 3.2company rating

    Strongsville, OH

    Join our fun, flexible, fast-paced team at Goodwill Industries Greater Cleveland & East Central Ohio. We're hiring Donation Receiving Associates for our Strongsville, Ohio, location. We're looking for team players with excellent customer service skills who treat others with respect and prioritize people, just like we do! Donation Receiving Associates assist our generous community members when they donate goods at our stores. They unload donations from vehicles, offer tax receipts, maintain accurate daily donation counts, and begin presorting items into categories. As part of the Goodwill team, you can make a difference! You will find a rewarding and diverse work environment, with a team that genuinely cares about the people they work with and their impact on the community. Profits from selling donated goods in our retail stores help fund our outreach services, enabling us to invest in our community through employment training, social services, and family-strengthening services. Plus, you will help Goodwill keep tons of trash out of landfills! Some of the great perks of working at Goodwill * Bonus incentive plan * Generous paid time off * Retirement planning with company match * Employee Assistance Program Employees who work full-time are also eligible for * Medical, dental, & vision benefits at a fraction of the premium cost * Short-term and long-term disability insurance at no cost * Life insurance at no cost * Paid holidays Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Background check required.
    $24k-30k yearly est. 23d ago
  • Spa Concierge

    Cleveland 4.1company rating

    Rocky River, OH

    The Woodhouse Day Spa in will soon be opening in Rocky River and is currently hiring Spa Concierges for both full-time and part-time positions! Want to work at America's BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa who has once again been voted America's Favorite Day Spa for 2019! We have also been awarded America's Favorite Multi-location Day Spa for 2019 by American Spa Magazine's Professional Choice Awards. We are hiring for Full Time and Part Time Spa Concierge.At The Woodhouse, we value our team members and strive for excellence with every guest experience.Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the way-as you excel and grow in your talents, opportunity will follow you.The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our company's mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today!Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guest's favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products “The Woodhouse Way” paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace. Compensation: $15.00 - $17.00 per hour Passion Meets Purpose at Woodhouse At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you'll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.
    $15-17 hourly Auto-Apply 60d+ ago
  • Spa Concierge

    The Woodhouse Day Spa-Cleveland 3.7company rating

    Cleveland, OH

    Job Description Want to work at Americas BEST day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spa who hasonce again been voted America's Favorite Day Spa for 2019! We have also been awarded America's Favorite Multi-location Day Spa for 2019 by American Spa Magazine's Professional Choice Awards. We are hiring for Full Time and Part Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the wayas you excel and grow in your talents, opportunity will follow you. The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our companys mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number --then you should consider joining the Woodhouse Family today! Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go! More specifically, our fabulous Spa Concierge: Provides personal attention from the time the guest walks though the door Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience Answers the phone with a smile each and every time Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience Remembers the small things that make The Woodhouse special--the guests favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries Serves as back up for the leadership team, when they are busy taking care the big stuff, you always make sure things are running smoothly Woodhouse Perks include: Competitive Pay and Incentive programs Paid vacations for full time employees Generous discounts and opportunities to enjoy services and products The Woodhouse Way paid training program Working in a new state of the art facility The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.
    $20k-25k yearly est. 20d ago
  • Concierge - Part Time

    Maplewood Senior Living 4.2company rating

    Cuyahoga Falls, OH

    Job Title: Concierge Employment Type: Part Time Department: Administrative/Customer Service About Us: Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It's not just a job. It's an extraordinary life. Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Caregivers to become part of our family. We invite you to take your first step toward a rewarding career with us! Position Summary: The Concierge serves as an ambassador to the community and supports managers in meeting their responsibilities for overall administration of the community. Key Responsibilities: * Provides positive first impression to all who enter the community * Answers and screens all incoming telephone calls in a courteous and professional manner, Routes calls and takes messages, as appropriate * Greets all visitors in a friendly, courteous and professional manner. Screens and requires visitors to "sign in" at reception desk. Notifies residents of visitors, Instructs resident's visitor according to resident's instructions. * Receives and processes mail for community staff. Accepts all outgoing mail/packages. * Types, copies, orders, and maintains inventory of office supplies, and performs other clerical duties. * Maintains and updates log of all emergency phone numbers. Keeps log at front desk. * Maintains and updates emergency contact information on each resident. Keeps information at front desk. * Assists managers with various clerical responsibilities. * Pages staff wearing beepers as necessary. * Takes RSVPs for special functions as necessary. * Oversees sign-up for scheduled transportation. * Hands out maintenance requests forms and pass on to maintenance. * Performs other duties as necessary. Education/Experience/Licensure/Certification: * High School Diploma required * Must possess a high degree of interpersonal relations skills and capability of relating to a variety of people and personalities. Considerable initiative and judgment is also required. * Must have word processing and clerical skills. * Must be able to work flexible hours and participate in holiday activities. Why You'll Love working for Us: * Competitive wages * Flexible shifts * Growth opportunities * Bonus & incentive programs * Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees
    $20k-24k yearly est. 9d ago
  • Concierge

    New Perspective 3.5company rating

    Mentor, OH

    Why New Perspective? A Career with purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. Job Type: Full Time When you join our team, you'll gain: Referral Bonus - Earn a bonus each time we hire a new team member referred by you. Flexible Scheduling - Partner with your manager to create your ideal schedule. Full-time, Part Time?- What works best for you? We want to make it happen! Tuition Assistance - We invest in our team members' development to promote within. Share your career goals with us! Leadership Support - We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success! Collaborative & Inclusive Work Culture - We value all of our team members' experiences and backgrounds, and we continue to build dynamic teams. We're committed to listening to team members' ideas in order to make some of the best improvements. Positive Impacts - You'll make a difference by helping seniors live life on purpose! Responsibilities Answers incoming calls with a smile and provides routine information to callers, records messages and screens and routes calls to appropriate destinations. Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment. Screens and directs all visitors. Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way. Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors. Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living. Qualifications High school diploma or equivalency preferred Ability to read, write, speak & understand the English language Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them. Demonstrated computer skills and ability to interact with a variety of electronic devices. Ability to communicate effectively verbally and in writing using the English language. Ability to handle multiple tasks simultaneously. Preferred Qualifications Previous experience working with seniors preferred and desire to serve and care for seniors Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. OUR HIRING PROCESS IS QUICK & EASY Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you. Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit. Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You'll also get to ask us questions, tour our community, and meet some of the team. Step 4: Job Offer If the role and community seem like a good fit, we'll reach out with a job offer. Job offers may even be made at the time of your interview! New Perspective is an Equal Opportunity Employer INDHRLY
    $21k-24k yearly est. 58d ago
  • Spa Concierge

    The Woodhouse Day Spa-Cleveland 3.7company rating

    Akron, OH

    Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Employee discounts Free uniforms Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources About Woodhouse Spa: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, they provide guests a holistic approach to wellness that lasts long after they leave the spa. With 86 locations nationwide, they are the gold standard of neighborhood spas, powered by their commitment to an unparalleled spa experience that focuses on total well-being. For more information visit them at woodhousespas.com. As a Spa Coordinator, you are the first and last impression for each guest who enters the spa, making you a critical team member in delivering service that exceeds expectations. Your role is pivotal in ensuring that every guest's experience is memorable and enjoyable from start to finish. Primary Responsibilities: Being a steward of the Woodhouse brand. Serves as primary support for the spas manager, therapists, and guests. Ensures that every guest has a friendly, inviting, and memorable experience. Serves as primary support for the spas manager, therapists, and guests. Answers incoming calls, and listens to our guests needs to schedule appointments or provide service recommendations and collect payment for services. Partners with the therapists to increase their guest retention and retail sales by scheduling the guests next appointment during checkout and promoting the recommended products. Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities and helping them to have a seamless experience. Drives service and retail sales/awareness by educating guests on products and services. Remembers the small details that make Woodhouse Spa special - guest's favorite drink, a warm neck wrap, and/or personal information like birthdays and anniversaries. Must be able to work weekends and some holidays. Must comply with all company policies and procedures. Regular and consistent attendance is required to perform the essential functions of this position. Must be able to work well with other Team Members, Managers, and interact with our guests. Must have the flexibility to work Sundays Qualifications: High school diploma or equivalent required. Ability to work in a fast-paced environment and maintain professionalism. Ability to pivot and navigate through change management. Comfortable interacting with guests in a spa setting. Leadership experience in a similar role or front-office operations. Comfort level with driving company sales goals and initiatives. Proficiency in English language (reading, writing, and verbal). Computer proficiency. Previous customer service and telephone reservations experience. Basic accounting skills (for daily closing procedures). Spa Concierge Classification: Full-Time Familiarity with Book4Time software preferred. In this position, you will: Be a steward of the Woodhouse brand and Woodhouse standards. Offer customized massage services and luxurious body treatments. Have access to a clean, orderly, and sanitized environment. Physical Demands: Ability to stand and bend over for extended periods. Ability to lift up to 45 lbs.
    $20k-25k yearly est. 24d ago
  • Concierge

    New Perspective 3.5company rating

    Beachwood, OH

    Why New Perspective? A Career with purpose starts here! This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team. As the Concierge, you will provide exceptional first impressions, act as the hospitality ambassador for the entire community, and offer business office support. This opportunity is a perfect fit for compassionate individuals looking to make a difference in the lives of others. We offer opportunities for training, advancement, education financial assistance, bonuses, and much more. Job Type: Full Time When you join our team, you'll gain: Referral Bonus - Earn a bonus each time we hire a new team member referred by you. Flexible Scheduling - Partner with your manager to create your ideal schedule. Full-time, Part Time?- What works best for you? We want to make it happen! Tuition Assistance - We invest in our team members' development to promote within. Share your career goals with us! Leadership Support - We will give you the resources, training, and guidance to be successful in your current and future roles. Your success is our success! Collaborative & Inclusive Work Culture - We value all of our team members' experiences and backgrounds, and we continue to build dynamic teams. We're committed to listening to team members' ideas in order to make some of the best improvements. Positive Impacts - You'll make a difference by helping seniors live life on purpose! Responsibilities Answers incoming calls with a smile and provides routine information to callers, records messages and screens and routes calls to appropriate destinations. Performs general clerical functions including typing, memos, filing, processing facility mail; and operating general office equipment. Screens and directs all visitors. Communicates and interacts with guest, residents, families and team members in a kind, respectful and effective way. Champions hospitality and delivers excellent customer service to residents, families, visitors, and vendors. Ensures that an attractive home environment exists at all times with a milieu that fosters engagement, socialization and purposeful living. Qualifications High school diploma or equivalency preferred Ability to read, write, speak & understand the English language Empathy for the challenges experienced by residents, families and team members and the problem-solving skill sets to support them. Demonstrated computer skills and ability to interact with a variety of electronic devices. Ability to communicate effectively verbally and in writing using the English language. Ability to handle multiple tasks simultaneously. Preferred Qualifications Previous experience working with seniors preferred and desire to serve and care for seniors Team Member Benefits & Perks* Medical, Dental, & Vision Insurance 401(k) with Company Match! Paid Time Off and Holidays Company-Paid Basic Life Insurance Voluntary Short-Term Disability Company-Paid Long-Term Disability Health Reimbursement Account/Health Savings Account Flexible Spending Accounts Education assistance - up to $5,000 per calendar year! Leadership Development & Career Advancement Real-time Access to Earned Wages Referral Bonuses Employee Assistance Program *Benefits vary by full-time, part-time, and PRN status. OUR HIRING PROCESS IS QUICK & EASY Step 1: Application (5-10 minutes) Apply for the position that matches your interest and let us know the best way to contact you. Step 2: Phone Screening (20 minutes) These quick introductions help us to learn more about your career goals and see if New Perspective is a good fit. Step 3: In-Person Interview (45 minutes) We want to learn more about you! Share your past work experiences and your future goals. You'll also get to ask us questions, tour our community, and meet some of the team. Step 4: Job Offer If the role and community seem like a good fit, we'll reach out with a job offer. Job offers may even be made at the time of your interview! New Perspective is an Equal Opportunity Employer
    $20k-24k yearly est. 58d ago

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