What Does A Bell Staff Do At Black Bear Casino Resort
* Escorts incoming hotel guests to rooms, assists with hand* luggage, and offers information pertaining to available* services, facilities of the hotel and casino, points of* interest, and other entertainment attractions.* May inspect* guest's room to ensure furnishings are in order and supplies are* adequate.* Explains features of the room, such as operation of* radio, television and night lock, and how to place telephone* calls.* Delivers packages, trunks, etc to guest's room.* Maintains cleanliness and orderliness of storeroom.* Recognizes that employees have certain personal* responsibilities that affect the operational efficiency of the* hotel.* Maintains proper attendance with hotel policy.* Reports to work on time in accordance with hotel policy.* Provides adequate notice to supervisor prior to absence or* lateness in accordance with hotel policy.* Recognizes that each employee is a representative of the* hotel, and is responsible for demonstrating courtesy, respect,* and sensitivity to the needs of every person (visitors,* co-workers).* Representatives on second shift should verify housekeeper-s* report of room status immediately after receiving it.* If there* are any differences between the room rack, the guest tray, and* the housekeeper-s reports, these differences must be* investigated and corrected.* Due to changes and modifications in your job from time to* time, we require employees to be flexible and assume other* responsibilities assigned by management as management sees* necessity; Some assignments may not be listed in this* description at this time
What Does A Bell Staff Do At Marriott
* Greet and escort guests to rooms.* Open doors and assist guests/visitors entering and leaving property.* Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.* Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).* Transport guest luggage to and from guest rooms and/or designated bell area.* Assist with luggage storage and retrieval.* Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.* Supply guests with directions.* Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.* Communicate parking procedures to guests/visitors.* Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.* Ensure uniform and personal appearance are clean and professional.* Maintain confidentiality of proprietary information; protect company assets.* Support all co-workers and treat them with dignity and respect.* Support team to reach common goals.* Comply with quality assurance expectations and standards.* Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.* Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds.* Stand, sit, or walk for an extended period of time or for an entire work shift.* Move at a speed that is required to respond to work situations (e. g., run, walk, jog).* Read and visually verify information in a variety of formats (e. g., small print).* Reach overhead and below the knees, including bending, twisting, pulling, and stooping.* Move over sloping, uneven, or slippery surfaces and steps.* Move up and down stairs and/or service ramps.* Welcome and acknowledge all guests according to company standards.* Speak with others using clear and professional language, and answer telephones using appropriate etiquette.* Maintain awareness of undesirable persons on property premises.* Perform other reasonable job duties as requested by Supervisors.* To apply now, go to: https://marriott.taleo.Net/careersection/2/jobdetail.ftl?job=180000RL Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others.* Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities.* Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers www.twitter.com/marriottcareers www.linkedin
