Bellco Credit Union jobs

Join Our Dynamic Team Educational Systems FCU has proudly served the education community for over 70 years. With over $1.3 billion in assets and 13 branches, the Credit Union serves 95,000 members. We are a fast-growing credit union who knows who we are, who we serve, and where we are going. Our vision is to make financial wellness and stability accessible for all the communities we serve. Our mission is to empower individuals and communities through accessible financial solutions. We are committed to fostering financial well-being by providing competitive solutions, personalized services, and educational resources. By building strong partnerships, supporting community growth, and promoting financial literacy, we strive to create a brighter future for our members, Ambassadors (employees), and the communities we serve. About Our Exciting Career Opportunity As our Chief Lending Officer (CLO), you will be a critical member of our executive team with a seat at the table where all-important decisions are made. You will have a supportive Board of Directors, CEO and executive peers. We work in a collaborative executive environment where you can participate in areas such as asset/liability management and strategic planning. Our CLO is responsible for leading our loan strategy and maximizing the profitability, productivity, underwriting, delivery and member service of the Credit Union's loan products through effective usage of varied delivery channels including Direct, Indirect, and digital solutions for all loan products. This includes consumer, mortgage and business lending. The Chief Lending Officer is viewed as someone who educates our team and shares their knowledge and experience. Note: The expectation is that members of our Executive Team are in the office two days/week. Required Qualifications This position requires a BA degree in Business or related field, as well as a minimum of five years of executive experience with a financial institution and a minimum of ten years of progressive experience in consumer, mortgage and business lending. Qualified candidates must have excellent interpersonal and strategic planning skills and be able to help lead the credit union through business growth as well as through disruption and change. Must have excellent analytical, problem-solving, and human relation skills as well as the ability to exercise independent judgment and discretion.

Join Our Dynamic Team Educational Systems FCU has proudly served the education community for over 70 years. With over $1.3 billion in assets and 95,000 members, we're a fast-growing credit union who knows who we are, who we serve, and where we are going. Our core purpose is serving the education community, and we are proud of our values: trustworthy, excellence, collaborative, empowerment and caring. Our vision is to make financial wellness and stability accessible for all the communities we serve. Our success is a result of our Ambassador's commitment to making a difference each day and helping the members of the education community achieve their financial goals and dreams. About Our Exciting Career Opportunity We are currently seeking a highly motivated individual with strong service, operational, sales and interpersonal skills to join our dynamic team as a Bilingual Member Experience Specialist. The Bilingual Member Experience Specialist serves as frontline Ambassador for the Credit Union brand, plays a crucial role in ensuring members' satisfaction and loyalty. Provides stellar member service, resolves issues efficiently, and creates a welcoming and supportive environment for all members. Plays a pivotal role in delivering outstanding service to our members, whether through the Contact Center or at branches. Responsible for ensuring that every interaction with members and fellow Ambassadors is positive, efficient, and tailored to their individual needs. The ideal candidate will act as a service role by demonstrating a combination of exceptional communication skills, empathy, and a genuine desire to help others. If you enjoy being a sales and service role model and creating and maintaining a sales culture in a fast-paced branch environment, we want to hear from you! Required Qualifications High school diploma required. Must read and speak Spanish fluently. 1-3 years of experience in customer service, hospitality, or a member-focused role. Exceptional communication skills, both written and verbal, with the ability to engage effectively with diverse individuals. Strong problem-solving skills and the ability to think quickly under pressure. A deep commitment to providing outstanding member service and improving member experiences. Proficiency in using CRM software and Microsoft Office Suite. Ability to work flexibly, including weekends or evenings as required. Empathetic and patient, with a positive and proactive approach to dealing with challenges.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $125,700.00-$153,600.00 annually. The full Pay Range is $97,400.00 - $181,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Sr. Data Scientist on BECU's Retail Analytics team, you'll play a pivotal role in shaping how we serve our members and grow our reach. Your insights will directly influence executive-level decisions, helping us forecast membership growth, optimize branch and ATM placement, and elevate member experiences. You'll be part of a highly autonomous team that thrives on collaboration, innovation, and sprint-based delivery. This is your opportunity to turn data into meaningful action that improves lives. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Lead Predictive Modeling Projects: Build and deploy machine learning and statistical models that forecast membership growth, optimize location strategy, and improve member experience. Own End-to-End Model Development: Manage the full lifecycle of business models - from data collection and feature engineering to deployment and performance monitoring. Drive Marketing Attribution Analysis: Connect campaign spend to membership outcomes using attribution modeling to guide strategic decisions. Enhance Member Experience: Identify actionable drivers of satisfaction and set performance goals using custom segmentations and experience modeling. Collaborate Across Teams: Partner with data engineers, analysts, and business stakeholders to align analytics with business priorities. Present to Leadership: Share insights and recommendations with senior leadership, including EMT, within the first 30-60 days. Support Data Pipeline Evolution: Contribute to the team's transition to Snowflake by improving data pipeline efficiency and modeling capabilities. Enable Strategic Planning: Provide statistical data to support goal-setting, capital planning, and stress testing. Communicate Insights Clearly: Translate complex findings into actionable recommendations for technical and non-technical audiences. Perform Ad-Hoc Analysis: Design and present custom analyses, profiles, and market research as needed. Write Efficient Queries: Use business intelligence tools and cloud platforms to code queries that integrate multiple data sources. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: A high-impact role where your work directly supports BECU's strategic growth goals. Opportunities to present your work to executive leadership and influence key decisions. A collaborative, sprint-based team environment with autonomy and minimal dependencies. Exposure to cutting-edge tools like Python, Alteryx, Snowflake, and Power BI/Tableau. A chance to improve member satisfaction and access through data-driven insights. A culture that values innovation, continuous learning, and member-first thinking. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree or equivalent experience in Data Science, Statistics, Computer Science, or Economics. Minimum 7 years of experience with scripting languages (SQL, Python, R, etc.) and statistical software (SAS, MatLab, ML platforms, etc.). Minimum 3 years of experience in financial, marketing, or tech industry. Desired Qualifications: Advanced degree in a related field. Experience using Alteryx and Google Analytics/BigQuery. Experience with visual data analytics tools including Tableau, Power BI, or Google Data Studio. Familiarity with marketing data systems such as Salesforce Marketing Cloud, customer data platforms, Fiserv, or SiteCore. Strong presentation and project management skills. Experience with Snowflake or other cloud data platforms. Background in financial modeling or P&L analysis. Comfort working in data environments without a formal data dictionary. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $21.20-$25.91 hourly. The full Pay Range is $21.11-$30.67 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Contact Center Associate, you will be the friendly and knowledgeable voice that our members rely on. Every call you answer is an opportunity to provide exceptional service, helping our members resolve their inquiries with professionalism and efficiency. Your expertise will guide members through complex issues, delivering creative solutions that leave a lasting, positive impression. In this pivotal role, you'll not only support our members but also contribute to the high standards of service that BECU is known for. This opportunity is available to candidates who resides in WA, OR, and ID currently. 10 Weeks Remote Training Schedule: Monday-Friday - 8:00AM PST- 4:45PM PST New Hire Schedule: As a Contact Center Associate you are expected to be flexible to work our hours of operation Monday - Friday 7:00AM PST- 7:30PM PST & Saturday 9:00AM PST-1:30PM PST. The specifics of your schedule will be confirmed with our Workforce scheduling team during your training and schedule will be based on the need of the business. There will be a 30-day notice on expected shift changes that are outside the shift bid. WHAT YOU'LL DO: Deliver Exceptional Service: Consistently demonstrate the Contact Center Quality Program behaviors in all interactions, ensuring members feel heard and valued. Manage High Call Volumes: Balance a busy workload of inbound calls, meeting performance targets while maintaining a top-notch member service experience. Master Our Products: Gain a deep understanding of BECU's products, services, and tools to effectively assist members with their needs. Engage Members: Proactively seize opportunities to introduce members to BECU's offerings and services, enhancing their overall experience. Resolve Issues Creatively: Use your problem-solving skills to find creative solutions for member inquiries and follow through on service commitments. Stay Informed: Develop thorough knowledge of state and federal laws and regulations related to membership, deposit, and loan products to provide accurate information to members. Adhere to Policies: Follow all outlined policies and procedures diligently to ensure compliance and consistency in service delivery. Handle Escalations with Professionalism: Resolve member complaints and escalations in a professional manner, ensuring satisfactory outcomes and follow-through. Recommend Service Enhancements: Continuously suggest improvements to processes and procedures that will enhance service for members. Demonstrate Decision Quality: Ensure high-quality decision-making in every interaction with members and the business. Perform Additional Duties: Take on additional responsibilities as needed to support your team and the organization. This isn't just about ticking off tasks on a list. It's about making a meaningful impact in the lives of our members and contributing to the ongoing success of BECU. WHAT YOU'LL GAIN: Career Development: Opportunities for growth within a supportive, member-focused environment. Skill Enhancement: Continuous learning to develop your communication, problem-solving, and service skills. Impact: The chance to make a positive difference in the lives of BECU members every day. Collaborative Team Environment: Work with a team that values your input and supports your professional journey. QUALIFICATIONS: Minimum Qualifications: High School Diploma and 1 year of experience, or a Bachelor's Degree with no prior experience. Minimum two years of customer service experience required. Desired Qualifications: Minimum one year of Contact Center experience preferred. Minimum one year of financial institution experience preferred. Successful completion of in-house training program after hire with no missed training sessions. Ability to independently learn in a self-paced online or classroom environment. Ability to manage multiple priorities, constant interruptions, and handle escalated calls with professionalism. Proficiency with PC and Microsoft applications such as Outlook, Word, and Excel. Ability to resolve member concerns accurately and efficiently. Ability to work a flexible schedule, including evenings, nights, and weekends. Regular and consistent attendance, with full-time hours required and additional hours as necessary. JOIN THE JOURNEY: Ready to be the voice that makes a difference? Eager to join a collaborative team where your contributions not only support our members but also fuel your personal growth? This isn't just a job - it's your opportunity to excel in your career, sharpen your skills, and leave a lasting impact at BECU. Embrace the chance to grow with us. Apply now, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $169,200.00-$206,700.00 annually. The full Pay Range is $131,800.00 - $244,400.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As the Director of External Communications, you will play a pivotal role in shaping and enhancing BECU's reputation and storytelling externally. Your strategic vision will drive comprehensive external communication efforts, positioning BECU positively with our members, communities, and key stakeholders. You will oversee public relations, organic social media, blog content, message development, leadership communications, media training, crisis communications, and reputation management. Your leadership will foster strong agency and vendor relationships, as well as cross-functional internal collaborations. To join our dynamic team in this role, we require candidates to be residents of WA, OR, ID, AZ, TX, SC or GA. If you're located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week. For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Strategic Oversight: Oversee the strategy, management, and execution of BECU's external communications and messaging to align with and elevate BECU's brand, reputation, and community initiatives. Public Relations: Lead BECU's public and media relations program, sponsored content partnerships, thought leadership program, and annual plan to elevate BECU's brand, member value, and community engagement initiatives. Executive Collaboration: Build relationships with executives and organizational leaders to counsel and assist them on their communications needs, including issue and reputation management, executive positioning, and priority external speaking events. Marketing Partnership: Partner with the Marketing team to influence external content opportunities that highlight and reinforce the unique BECU brand/purpose, signature events, co-op news, and member value initiatives. Social Media Management: Oversee BECU's organic social media and social response strategies to grow BECU's following across platforms, improve members' digital experience, promote partnerships and products, elevate community and employee stories, increase audience engagement, and expand brand awareness. Blog Strategy: Oversee BECU.org's blog strategy focused on engaging personal finance content that empowers audiences to improve their financial well-being, with a focus on increasing brand reach, driving traffic, building topical authority, and supporting BECU business goals. Metrics and Research: Oversee metric development, research, tracking, and targeting related to key segments for external communications, including competitors. Agency Management: Direct BECU's relationship with external communications agencies, firms, and freelance resources to support the development and execution of strategies. Media Spokesperson: Serve as BECU's lead media spokesperson, identifying and developing internal spokespersons to serve as subject matter experts, and being readily available for interviews with external sources. Media Relations: Build and maintain excellent relationships with key journalists, broadcast producers, and industry partners, acting as BECU's primary media representative and leading the internal media training program. Crisis Communication: Lead BECU's efforts to identify issues/events that may impact BECU and serve as the external representative regarding BECU's business continuity and crisis communication plans and programs. Industry Representation: Represent BECU at industry events, trade shows, informational activities, and community forums that support BECU's external communications strategies. Staff Development: Provide ongoing coaching, mentoring, and training of staff to develop and encourage their performance, conducting personnel evaluations and providing feedback. Budget Management: Assist in the development and approval of the annual budget and strategic plans for areas of responsibility, managing expenditures to ensure budgets are met. Policy Knowledge: Have a thorough knowledge of the credit union policies and state/federal regulations regarding all products. Procedure Documentation: Ensure that written procedures are documented for all functions and updated as necessary. Additional Duties: Perform additional duties as assigned. Full-time hours required, with additional hours as necessary. Occasional travel required. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Growth Opportunities: Opportunities for professional growth and development in a dynamic and supportive environment. Impact: The chance to make a significant impact on BECU's reputation with key constituencies. Collaboration: Work closely with executives, organizational leaders, and a talented team. Innovation: Be part of innovative projects and initiatives that elevate BECU's brand and member value. Culture: Join a culture that values your contributions and fosters your growth. QUALIFICATIONS: Minimum Qualifications: B.A. or B.S. degree in public relations, journalism, marketing, communications, or equivalent work or educational experience. Typically requires a minimum of eight years of experience in the communications field, engaging in strategy development and implementation, and managing external communications programs. Typically requires a minimum of five years of management experience. Desired Qualifications: Advanced degree preferred. Exceptional creativity and ability to communicate conceptually and specifically. Effective leadership and negotiation skills. Excellent interpersonal, written, and presentation skills to effectively communicate with executive leadership, management, staff, and outside contacts. Proven track record of leading successful public relations programs and teams, including building effective relationships with reporters and driving brand awareness and media coverage. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $85,800.00-$104,800.00 annually. The full Pay Range is $66,600.00 - $124,300.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Data Analyst at BECU, you'll play a key role in transforming data into actionable insights that enhance our digital member experience. You'll collaborate with product owners and UX teams to uncover opportunities, solve problems, and improve usability across platforms. Your work will directly influence how members interact with our services, helping identify pain points and drive meaningful improvements. From day one, you'll be empowered to explore data, contribute to sprint goals, and support strategic initiatives. This is your chance to make a measurable impact on how we serve our members. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Lead Analytical Projects: Coordinate team-level analytics efforts and contribute to broader divisional initiatives that support BECU's mission. Deliver Insightful Analysis: Conduct exploratory, diagnostic, and descriptive analyses to uncover trends, patterns, and opportunities for improvement. Build and Maintain Dashboards: Create and manage visualizations and reports that monitor KPIs and business metrics across digital, marketing, product, and operations. Collaborate with Stakeholders: Work closely with product owners, UX teams, and other stakeholders to define metrics and ensure insights meet business needs. Support Optimization Efforts: Analyze A/B tests and other experiments to provide actionable recommendations that improve member experience. Transform and Prepare Data: Collect, clean, and transform data using SQL, Python, or Alteryx to support reporting and analysis. Ensure Data Integrity: Partner with data engineering and BI teams to validate data pipelines and maintain documentation for transformation logic and business rules. Communicate Clearly: Present findings and recommendations in a way that resonates with both technical and non-technical audiences. Contribute to Best Practices: Share tools, templates, and feedback with peers; participate in learning sessions and peer reviews. Translate Business Needs: Understand stakeholder questions and translate them into analytical tasks that drive decision-making. Document Thoroughly: Ensure all documentation is clear, complete, and accessible to diverse audiences. Engage in Community: Participate in BECU's data analyst forums to exchange ideas and continuously improve your craft. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Opportunity to Influence: Your insights will directly shape product and UX decisions that impact thousands of members. Collaborative Culture: Join a team that values open communication, agile practices, and cross-functional collaboration. Growth Potential: With clear KPIs and support from leadership, you'll be positioned for advancement and recognition. Cutting-Edge Tools: Work with modern analytics platforms like Google Analytics, Tableau, Snowflake, and Alteryx. Mission-Driven Work: Help improve financial well-being for members by identifying and solving real-world challenges. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in a quantitative field (e.g., Statistics, Economics, Computer Science, Data Science) or equivalent experience required. Typically requires 2 years of relevant data analysis experience. Intermediate proficiency in SQL, Python, or equivalent data preparation tools such as Alteryx required. Intermediate proficiency in data visualization tools such as Tableau or Power BI required. Desired Qualifications: 1 year of relevant business or financial industry experience preferred. Solid understanding of mathematical formulas, foundational statistics, and KPI concepts required. Strong analytical and problem-solving skills required. Intermediate presentation skills with the ability to communicate effectively with diverse stakeholders required. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $114,300.00-$139,700.00 annually. The full Pay Range is $88,700.00 - $165,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Senior Systems Analyst - Credit Decisioning at BECU, you'll directly influence how we serve our members through smarter, faster, and more secure lending solutions. Your expertise will power the configuration and optimization of our automated underwriting and loan origination systems, making lending more accessible and accurate. You'll play a pivotal role in shaping risk strategies and guiding innovation by implementing scoring models and alternative data. This is your opportunity to use your technical skillset and strategic mindset to drive meaningful impact - not just for our systems, but for the financial wellbeing of every member we serve. To join our dynamic team in this role, we require candidates to be residents of WA, OR, ID, AZ, TX, SC or GA. If you're located in Washington state and within a reasonable driving distance to our Tukwila Headquarters (TFC), we encourage you come into the office on Tuesdays & Wednesdays each week. For those candidates that live outside the commutable distance to TFC and in any of our approved remote work locations, this role will be primarily remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Configure and Optimize Credit Systems: Manage and enhance the configuration of our credit risk and decisioning platforms to ensure seamless, accurate lending operations. Drive Credit Origination Strategy: Administer and offer expert advice on automated underwriting and loan origination strategies that align with BECU's credit risk goals. Partner for Progress: Collaborate closely with internal stakeholders and cross-functional teams to streamline and elevate credit risk implementation. Lead Credit System Administration: Plan and execute technical solutions, maintain configuration standards, and lead user acceptance testing to ensure system reliability. Monitor and Report Performance: Create and review status reports on lending automation to maintain operational oversight and compliance. Translate Vision to Reality: Convert business needs into clear, actionable software requirements, working with vendors to bring your insights to life. Document for Clarity and Continuity: Maintain clear and comprehensive manuals and procedures that support long-term success and knowledge sharing. Improve and Customize Workflows: Tailor existing practices and processes to meet evolving business and system needs. Visualize and Communicate Processes: Create diagrams and workflows (e.g., sequence, activity, use-case) to clearly represent business processes and solutions. Bridge Business and Tech: Map current vs. future state processes and turn them into technical test specifications that guide system enhancements. Contribute Beyond the Role: Take on additional duties as needed to support the broader mission of the team and organization. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Mission-Driven Work: A chance to influence how BECU supports the financial health of our members through smarter technology. Continuous Learning: Opportunities to grow your skills through collaboration, challenging projects, and access to development tools. Supportive Team Dynamics: Work alongside talented, mission-aligned professionals who are passionate about improving member experiences. Strategic Influence: Play a key role in shaping credit risk strategies and contributing to the evolution of BECU's lending systems. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in a technical/related discipline required, or equivalent work or education related experience. Typically requires 7 years of experience in lending/credit operations, credit analytics/reporting, and/or business analytics. Experience with BRMS platforms or rule engines. Desired Qualifications: Advanced degree preferred. Experience with Experian Ascend platform. 5 years of experience configuring decision engines and/or scoring models. 5 years of experience working on product/project teams, including process and procedure design and communications. Experienced with multiple methods for creating and communicating strong Business Cases, including financial analysis, strategic alignment and risk analysis. Demonstrated understanding of multiple and cross functional systems within lending origination systems. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $111,400.00-$136,100.00 annually. The full Pay Range is $86,800.00 - $160,600.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As the Manager of Financial Health Programs, you will play a pivotal role in enhancing the financial well-being of our members, employees, and community. Your leadership will drive the success of our Financial Health Programs, ensuring outstanding member service and operational efficiency. Your innovative ideas and strategic thinking will contribute to the continuous improvement and expansion of our financial health initiatives. WHAT YOU'LL DO: Manage and Operate Programs: Oversee the day-to-day management and operations of BECU's Financial Education, Coaching, and Counseling Programs. Lead your team: Directly oversee a financial coaching team of Financial Health Check Specialists, fostering their professional growth and ensuring high standards of quality and service. Develop New Programs: Support the creation of new financial health programs and initiatives, bringing forward innovative ideas and overseeing successful pilot programs. Strategic Planning: Contribute to building strategic plans and roadmaps at the team and department level. Research and Innovate: Actively research and apply innovative initiatives and practices in the financial health and financial inclusion space. Optimize Program Delivery: Seek out effective concepts in behavioral science/economics to enhance BECU's financial health programs. Develop Standards and Metrics: Support the development and administration of financial health standards and metrics, facilitating data capture, review, and reporting. Additional Duties: Perform additional duties as assigned. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Impact: Make a meaningful impact on the financial health of our members, employees, and community. Collaboration: Work with a collaborative and innovative team. Innovation: Be at the forefront of financial health innovation. QUALIFICATIONS: Minimum Qualifications: Typically requires a bachelor's degree or equivalent experience. Typically requires one year of directly related lead experience. Typically requires four years of experience in financial health experience. Desired Qualifications: Strong understanding of financial education, counseling, and coaching methodologies. Strong problem-solving, critical thinking, strategic, and analytical skills. Experience with high-impact cross-functional projects. Experience with data management and analysis. Understanding of behavioral economics/science principles. Excellent verbal and written communication skills. Industry credentials/certifications preferred. (e.g., FiCEP, NFEC, NACCC). Willingness to travel as needed. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $28.27-$34.47 hourly. The full Pay Range is $21.93-$40.77 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Dispute Specialist I at BECU, you'll be the trusted advocate for our members, helping them navigate the complexities of debit and credit card disputes. Your role is pivotal in ensuring that every member feels heard, supported, and protected. You'll be the expert they rely on when transactions don't go as planned-whether it's unauthorized activity or merchant-related issues. By delivering timely and accurate resolutions, you'll uphold our commitment to integrity, compliance, and member-first service. Your attention to detail and passion for problem-solving will directly contribute to building trust and strengthening our member relationships. ***Please note this role requires working PST hours of 9:00 AM - 6:00 PM. WHAT YOU'LL DO: Process Dispute Claims: Receive and manage incoming Regulation E and Regulation Z dispute claims, including debit and credit card transactions, ensuring each case is handled with care and precision. Investigate Thoroughly: Conduct initial research and gather all necessary documentation to support the resolution of each claim, ensuring a fair and accurate outcome. Apply Regulatory Knowledge: Identify the nature of each claim and apply the correct regulatory guidelines (Reg E or Reg Z) to ensure compliance and member protection. Communicate with Care: Keep members informed throughout the dispute process using phone, email, and mail-providing clear updates and requesting additional documentation when needed. Prepare Chargebacks: Create and submit chargebacks and case documentation in alignment with card network and association standards, ensuring accuracy and timeliness. Document with Precision: Maintain clear, thorough, and organized records of all claim activity within the dispute management system. Collaborate for Complex Cases: Escalate high-risk or complex claims to senior team members when needed, ensuring every case receives the appropriate level of expertise. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: BECU is looking for someone who thrives in a detail-driven, member-focused environment. If you're passionate about financial integrity and love solving problems, this role is for you. Here's what makes this opportunity stand out: Purpose-Driven Work: You'll be helping members feel secure and supported during stressful financial situations. Growth Opportunities: Build your expertise in financial regulations and dispute resolution with a clear path for advancement. Collaborative Culture: Join a team that values your input, encourages learning, and celebrates shared success. Remote Flexibility: Enjoy a work environment that supports time management and autonomy. Impactful Role: Your work directly contributes to member satisfaction and trust in BECU's services. Supportive Leadership: Work with leaders who are invested in your development and success. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree or equivalent work or educational experience. Typically 2 years of experience in a financial card servicing and/or dispute services role. Working knowledge of debit/credit transactions. Written and verbal communication skills. Detail-oriented and organizational skills. Ability to learn regulatory and card network rules. Time management and prioritization skills that are conducive for a remote work environment. Desired Qualifications: Experience with call centers, financial institutions, or dispute processing tools. Familiarity with Visa/Mastercard regulations. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $104,000.00-$126,900.00 annually. The full Pay Range is $80,800.00 - $150,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. IMPACT YOU'LL MAKE As a Senior Financial Accountant at BECU, your expertise will help drive integrity, insight, and impact across our financial reporting. You'll go beyond crunching numbers - you'll ensure compliance, enhance efficiencies, and serve as a trusted resource across departments. Your work will directly support our mission to put members first, through precise accounting and smart financial practices. This is a role where you'll not only apply your technical knowledge, but also help others understand and leverage it. WHAT YOU'LL DO Lead Financial Reporting Activities: Prepare accurate financial reports, variance analysis, and narratives. Manage general ledger reconciliations and complex journal entries in full compliance with GAAP. Be a Collaborative Partner: Work closely with teams across the credit union to resolve accounting issues, record transactions, and advise on best practices that enhance controls and streamline financial close reporting. Interpret Complex Financial Data: Review invoices, contracts, and agreements to ensure proper accounting treatment and general ledger accuracy. Leverage Data Tools and Systems: Develop a strong working knowledge of our enterprise systems and data tools to efficiently analyze and report financial information. Strengthen Internal Controls: Analyze and improve financial procedures and internal controls. Make recommendations that improve processes and reduce risk, in partnership with cross-functional teams. Serve as a System Expert: Act as a functional lead for assigned financial systems/modules. Participate in the design and implementation of enhancements. Stay Current with GAAP: Assist in researching and applying GAAP requirements to ensure compliance and support process improvement. Document and Share Knowledge: Maintain up-to-date written procedures for your responsibilities and contribute to training and mentoring of the Accounting team. Support Team Success: Guide colleagues, answer questions, and foster learning and knowledge-sharing within the team. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN A mission-driven organization where members come first The opportunity to collaborate across departments and influence financial strategy Growth and learning in a complex accounting environment with enterprise systems A workplace that values your voice and empowers your ideas A leadership team that supports development, autonomy, and continuous improvement QUALIFICATIONS Minimum Qualifications Bachelor's degree in Accounting or equivalent work/educational experience Minimum 5 years of progressive accounting experience and proven knowledge of GAAP and related regulatory requirements. Strong analytical and communication skills with a keen eye for detail, excellent organization, and the ability to manage projects independently in a fast-paced environment. Desired Qualifications CPA or CMA (or active pursuit of certification) Experience designing or enhancing accounting systems and internal controls Familiarity with enterprise financial tools and data platforms Comfort in guiding or training others in accounting concepts JOIN THE JOURNEY Ready to make an indelible impact? Eager to be part of a collaborative and innovative team where your ideas and contributions don't just fill a role but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust operational landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $138,300.00-$169,000.00 annually. The full Pay Range is $107,400.00 - $199,900.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Sr. Systems Engineer at BECU, you'll play a pivotal role in modernizing our mortgage experience by building the infrastructure that powers our new Loan Origination System (LOS) using ICE Encompass. Your work will directly impact our members by ensuring reliable, secure, and scalable systems that support faster delivery of features and services. You'll lead the design and automation of CI/CD pipelines, enabling seamless deployments and integrations across environments. Collaborating with internal teams and vendors, you'll help shape the future of our technology landscape. This is your opportunity to drive innovation and stability in a high-impact, member-focused environment. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Build CI/CD Pipelines: Design and implement automated pipelines using Azure DevOps to streamline deployments and improve system reliability. Automate Infrastructure: Use Infrastructure-as-Code to provision and configure environments, ensuring consistency and scalability. Deploy APIs: Configure and deploy APIs developed by the software team, enabling seamless integration across platforms. Collaborate Cross-Functionally: Work closely with engineering, architecture, and vendor teams to ensure smooth implementation and integration. Ensure System Health: Monitor and maintain telemetry data including system health, performance metrics, and application logs. Design Secure Systems: Anticipate risks and implement cybersecurity best practices from the earliest stages of development. Write and Test Code: Develop high-quality code and implement unit, integration, and interoperability tests into CI/CD pipelines. Document and Communicate: Create process and dataflow diagrams and clearly communicate technical concepts to diverse audiences. Support and Troubleshoot: Be available on-call to resolve issues and ensure system uptime during non-business hours. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Impactful Work: Help modernize BECU's mortgage systems, directly improving member experiences. Growth Opportunities: Lead complex engineering projects and mentor others while expanding your technical expertise. Collaborative Culture: Work with cross-functional teams and contribute to a supportive, knowledge-sharing environment. Innovation-Driven Role: Be at the forefront of automation, cloud infrastructure, and secure system design. Purpose-Driven Mission: Join a team that's committed to delivering meaningful solutions for our members and communities. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in technical or business discipline or equivalent required. Minimum five years of experience delivering systems to production, with an emphasis on Infrastructure-as-Code. Minimum four years of experience with CI/CD tools (e.g., Azure DevOps Services, GitHub Actions). Experience designing and delivering two or more infrastructure systems (e.g., Azure PaaS, Azure IaaS, Windows/Linux servers, etc.). Experience performing code reviews and following source control standards such as Git Flow or Trunk-Based Development. Experience integrating security at design time and evaluating security measures. Experience writing and publishing reusable, tested modules or libraries. Proficient verbal and written communication skills. Availability for on-call support during non-business hours. Desired Qualifications: Experience with ICE Encompass integrations. Knowledge of AppDynamics and Application Insights. Prior work at BECU or similar financial institutions. Experience with SSO, OAuth2, and modern authentication flows. Familiarity with integration testing, PowerShell, or Bash scripting. Experience with multiple database technologies and writing complex SQL queries. Skilled in Test Driven Development and systematic debugging across services. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $125,700.00-$153,600.00 annually. The full Pay Range is $97,400.00 - $181,800.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Senior Enterprise Project Manager, you'll be at the heart of driving transformative initiatives across BECU. Your leadership will ensure that complex projects and product delivery teams not only meet expectations but exceed them-bring innovative solutions to life for our members and internal teams. From planning to execution, you'll own the process, collaborate with stakeholders at every level, and make a measurable impact on the Credit Union's success. This is your opportunity to lead with purpose and shape the future of financial services. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, SC, VA, NC and CA. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Lead Strategic Projects: Take ownership of multiple complex projects, guiding them from initiation to successful closure while aligning outcomes with business objectives. Champion Agile Collaboration: Drive iterative requirements, gather and foster ongoing collaboration with stakeholders to refine solutions that truly meet member needs. Establish Governance: Define and implement effective project governance, including preparing and leading steering committee meetings that keep everyone aligned. Craft Clear Outcomes: Document and communicate project scope, objectives, and measurable business results, so everyone knows what success looks like. Plan for Success: Develop detailed work plans for specialized technology projects and enterprise-wide initiatives, ensuring clarity and accountability. Apply Best Practices: Select and manage the right project management methodologies-Agile, Waterfall, or hybrid-to deliver results efficiently. Ensure Compliance: Maintain thorough documentation of all project artifacts to meet audit and regulatory requirements. Manage Budgets: Create and oversee project budgets, forecasts, and reconciliations, ensuring financial accuracy and accountability. Optimize Resources: Build and communicate resource plans, timelines, and schedules that keep projects on track and teams empowered. Collaborate with Vendors: Review vendor contracts and manage external partners to ensure seamless integration and delivery. Navigate Dependencies: Identify and manage inter-team dependencies, proactively addressing potential roadblocks. Remove Barriers: Anticipate challenges, resolve issues, and keep projects moving forward by eliminating impediments. Own Risk Management: Document and manage risks, issues, and decisions throughout the project lifecycle to safeguard success. Communicate with Impact: Develop and execute communication plans that keep stakeholders informed and engaged. Mentor and Coach: Share your expertise by guiding newer project managers and team members, fostering a culture of growth. Drive Continuous Improvement: Lead initiatives to enhance EPMO processes and elevate project delivery standards. Lead Go-Live Success: Coordinate release plans and go-live activities, ensuring smooth transitions and strong support. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Influence and Impact: Your work will directly shape enterprise-level initiatives and member experiences. Professional Growth: Opportunities to mentor others, lead strategic projects, and refine your leadership skills. Innovation Exposure: Work on cutting-edge technology projects that transform financial services. Collaborative Culture: Join a team that values transparency, teamwork, and continuous improvement. Flexibility and Autonomy: Manage projects your way while aligning with organizational goals. Recognition and Value: Your contributions won't just be noticed-they'll be celebrated. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree with emphasis in business or computer science or equivalent work or educational experience required. Minimum 7 years of experience leading projects or serving in a project management type of role required. Experience with management of technology and enterprise-wide projects required. Demonstrated experience working in Scrum environments, including facilitating ceremonies, managing backlogs using Azure DevOps, and collaborating with cross-functional teams. Demonstrated proficiency in API concepts and architectures, with hands-on experience leading projects that implement and deliver these technologies. Experience leading teams and managing delivery using Agile (Scrum) and Waterfall required. Experience with mentoring and providing feedback and follow through required. Demonstrated application of conceptual thinking, organizational strategies, analytical techniques, and critical reasoning to solve complex problems and drive project outcomes. Demonstrated experience in planning, coordinating, and executing multiple concurrent technical and business projects, with measurable outcomes in timeline management, resource allocation, and stakeholder engagement. Desired Qualifications: Advanced degree preferred in areas such as Business Administration (MBA), Project Management, Information Technology or equivalent experience. Professional project management certifications (e.g. Project Management Professional, Project Management Certification). Agile certifications and/or relevant education. (E.g. Certified Scrum Master, Agile Certified Practitioner) JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $25.67-$31.30 hourly. The full Pay Range is $21.11-$37.07 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Loss Management Specialist I, you'll be the driving force behind helping members navigate financial challenges while safeguarding BECU's financial health. Your ability to connect with members, analyze accounts, and find solutions will make a real difference-not just for the Credit Union, but for the people we serve. You'll turn complex situations into opportunities for resolution, ensuring every interaction reflects our commitment to care, compliance, and community. *** This role requires working Pacific Time Zone hours to ensure alignment with team and member needs. WHAT YOU'LL DO: Champion Compliance: Perform all responsibilities in alignment with BECU competencies, regulatory standards, and information protection requirements. Drive Member Engagement: Complete a specified number of calls using the dialer system to meet delinquency and recovery goals. Analyze Accounts: Review member accounts and recommend appropriate actions to minimize delinquency and loss. Locate Members: Use available tools to find accurate contact information for members without valid details. Keep Records Current: Report address and phone number changes to maintain accurate member files. Document Interactions: Record conversations and payment arrangements accurately in the system of record. Support Team Goals: Take on additional duties as assigned to help the team succeed. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: BECU is looking for someone who thrives in a dynamic, member-focused environment. Here's what you'll gain: Purpose-Driven Work: Help members overcome financial challenges while protecting the Credit Union's stability. Skill Development: Build expertise in collections, compliance, and member engagement. Collaborative Culture: Join a supportive team that values your ideas and contributions. Growth Opportunities: Advance your career in financial services with ongoing learning and development. Impact Recognition: See the direct results of your efforts and be appreciated for your contributions. QUALIFICATIONS: Minimum Qualifications: Associate Degree or equivalent related experience. Minimum one year of experience in collections, financial institution contact center, or retail banking. Ability to speak persuasively and listen critically. Detail-oriented with strong organizational skills. Ability to prioritize multiple tasks and meet deadlines. Verbal and written communication skills. Ability to work independently and as part of a team, using discretion and sound judgment. Intermediate proficiency using MS Office and database software. Ability to maintain a high level of confidentiality. Ability to work additional hours as necessary to accomplish objectives, goals, and projects. Desired Qualifications: Experience in collections within a financial institution. Familiarity with legal collections processes. Knowledge or certification in Fair Debt Collection Practices Act. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $167,500.00-$204,600.00 annually. The full Pay Range is $129,800.00 - $242,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As the Staff Solutions Architect, you will drive the transformation of BECU's digital member experience by leading the design and implementation of innovative technology solutions. Your expertise will shape the future of our marketing platforms, streamline member interactions, and enable seamless collaboration across business, design, and data teams. You'll be at the forefront of major initiatives, including CMS modernization and automated pre-screening, ensuring our technology delivers real value to our members. Your leadership will empower teams, foster technical excellence, and help BECU stay ahead of industry trends. In this role, your contributions will directly impact how BECU serves its members and achieves its mission. WHAT YOU'LL DO: Lead Digital Transformation: Guide the Content Management System (CMS) modernization initiative, including RFP, vendor selection, and roadmap execution. Architect Member-Focused Solutions: Design and implement technology solutions that enhance member experience across digital platforms, including online banking and mobile apps. Own Key Projects: Take ownership of the Automated Pre Screen project, integrating Experian platform and collaborating with data teams. Drive Technical Excellence: Establish and manage domain-specific architecture standards, processes, and constraints. Collaborate Across Teams: Work closely with business, product, design, data, architecture, and engineering teams to deliver impactful solutions. Champion Innovation: Stay informed of industry trends and emerging technologies, identifying opportunities for improvement and innovation. Manage Multiple Initiatives: Oversee simultaneous solution development efforts, ensuring alignment with business objectives and compliance with standards. Support Digital Rationalization: Contribute to consolidating digital properties under one stack and support future marketing initiatives such as personalization using tools such as Adobe Target, CDP. Facilitate Stakeholder Engagement: Lead discussions on business capability landscape and collaborate with production support to address architectural challenges. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: Opportunity to lead high-impact digital transformation projects that shape member experience. Direct influence on BECU's technology strategy and future innovation. Collaboration with talented teams across business, design, data, and engineering. Exposure to cutting-edge Martech platforms, CMS modernization, and data-driven marketing initiatives. Growth in technical leadership, architecture, and project management. A culture that values your ideas, fosters continuous learning, and supports your career advancement. Purpose-driven work that connects technology to BECU's mission of serving members. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in computer science, information security, or a related field, or equivalent work experience is required. Advanced degree is preferred. Minimum 7 years of experience designing and implementing technology architectures required, including experience managing delivery of multiple simultaneous complex technology solutions. Demonstrated experience in cloud native technology including microservice architecture, Restful APIs, massively scalable designs, digital platforms; experience with implementations of large-scale initiatives required. Comprehensive knowledge of technologies and supplier capabilities and experience implementing these into new and existing large infrastructure/systems required. In-depth knowledge of modern technology service architectural hosting, security, and risk management concerns, including IAM, access control, monitoring, IaaS/PaaS/SaaS, and containers required. Familiarity with the Microsoft infrastructure and solution stacks operating in on-premise, cloud, and hybrid hosting environments required. Deep understanding and experience working within Lean/Agile/Scrum methodologies required; scaled agile experience such as SAFe required. Knowledge of industry trends, value propositions, and best practices for technology relevant to the in-scope capabilities required. Proven experience, showcasing the ability to cultivate strong relationships throughout the organizational hierarchy required. Excellent organizational, problem-solving, and negotiation skills required. Proficient verbal and written communication skills for effectively conveying information and providing top-notch customer service required. Strong facilitation and presentation skills with ability to convey complex technical ideas clearly and persuasively required. Preferred Qualifications: Certification in LEAN, Agile/Scrum, or ITIL principles is highly preferred, with a proven track record of implementing one or more of these practices. Working knowledge of architectural frameworks such as The Open Group, NIST, ISO 19xxx, BizBok, or Gartner preferred. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $152,300.00-$186,100.00 annually. The full Pay Range is $118,200.00 - $220,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As the Senior Cybersecurity GRC Manager at BECU, you'll be at the forefront of protecting our members and organization by shaping how we manage cyber risk across the enterprise. You'll lead efforts to ensure cybersecurity risks are visible, well-understood, and actively integrated into broader enterprise risk strategies. Your work will directly influence how we govern, measure, and improve our cybersecurity posture, helping BECU stay resilient in a rapidly evolving digital landscape. This role will be heavily focused on building out and operationalizing our PCI-DSS compliance program across BECU payment channels. This is your opportunity to make a meaningful impact-by driving awareness, building strong governance frameworks, and empowering teams to manage risk confidently. You'll be a trusted advisor, a strategic thinker, and a hands-on leader who helps BECU stay secure, compliant, and future-ready. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates that live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Lead Cybersecurity GRC Strategy: Drive the development and continuous improvement of BECU's Cybersecurity Governance, Risk, and Compliance program in partnership with leadership. Interpret Regulatory Requirements: Collaborate with legal and compliance teams to translate cybersecurity-related laws and regulations into actionable policies and controls. Provide Risk Oversight: Offer expert guidance and credible challenges to ensure cyber risks are identified, owned, and actively managed across the organization. Design Risk Controls & Dashboards: Develop system and business controls, dashboards, and visibility tools to track risk ownership and status. Support Cyber Risk Register: Contribute to the ongoing development and maintenance of the Cyber Risk Register, ensuring risks are documented and prioritized. Monitor Compliance & Escalate Issues: Analyze security data and processes to identify potential compliance gaps, escalating issues when necessary. Manage Enterprise Risk Operations: Oversee cybersecurity-related risk artifacts such as findings, exceptions, standards, and guidelines to support reporting and treatment activities. Drive Security Awareness: Partner with HR and Communications to develop engaging security awareness content and track program effectiveness through metrics. Develop Risk Metrics & Reporting: Create and maintain key performance indicators (KPIs) and risk metrics to communicate cybersecurity performance and risk posture. Advise on Governance Processes: Support internal stakeholders in applying cybersecurity governance processes, including standards, guidelines, and committee expectations. Adapt Policies to Evolving Threats: Continuously update cybersecurity policies and standards to reflect changes in technology, threats, and organizational needs. Collaborate Across Teams: Work closely with business units, IT, and third-party vendors to ensure cybersecurity governance is embedded in daily operations. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: BECU is looking for a cybersecurity leader who thrives in a dynamic, collaborative environment. If the following resonates with you, this could be your next big move: A chance to shape enterprise-wide cybersecurity governance and risk strategy; with a heavy focus towards PCI-DSS program development. Opportunities to work with legal, compliance, and regulatory bodies on high-impact initiatives. A culture that values innovation, integrity, and continuous learning. The ability to influence how cybersecurity risk is measured, reported, and managed. A supportive environment where your expertise is respected, and your growth is encouraged. Exposure to GRC frameworks like NIST CSF, FFIEC, GLBA, PCI/DSS, and SOX. A role that blends strategic thinking with hands-on leadership and cross-functional collaboration. QUALIFICATIONS: Minimum Qualifications Typically requires a bachelor's degree in information security, Computer Science or related field, or equivalent work or education-related experience. Typically requires 7 years of cybersecurity experience or related experience in IT, Compliance, or Audit, including hands on management of PCI DSS compliance and CDE. One or more of the following certifications, or equivalent certifications, preferred: CISSP, CCSP, CISM, GIAC, CISA, CRISC, or PCI-related certifications, including PCIP, ISA, or QSA. Expertise leveraging established GRC frameworks, such as Federal Financial Institutions Examination Council (FFIEC) guidance, Graham Leach Bliley Act (GLBA) controls, Payment Card Industry Data Security Standard (PCI/DSS) controls, Sarbanes- Oxley (SOX), NIST CSF and other relevant laws and regulations; especially in the use of frameworks to increase cybersecurity maturity capabilities and its application in an enterprise environment required. Demonstrated ability to collaborate and influence stakeholder and partner with organizational leadership and management, including vendors and third parties . Working knowledge of governance, risk, and compliance (GRC) tools and automation of risk evaluation, integration with enterprise risk functions, and reporting . Desired qualifications Advanced degree preferred. Knowledge of information and security systems to identify risk exposure, including third party-related cyber risk. Experience working independently, and as a team member, while using discretion in decision making and sound judgment in problem solving. Experience setting goals and objectives pertaining to training needs and lesson plans, effectively present programs, and provide training materials to individuals and groups. Working knowledge of the role of firewalls, vulnerability management, penetration testing, server and desktop configuration and controls, and encryption. Demonstrated ability to share knowledge and assist others in understanding technical and business topics. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $26-28 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS - because people helping people starts with supporting you 401(k) Company Match (up to 3%) 4% annual contribution to your 401(k) by BECU Medical, Dental and Vision (family contributions as well) PTO Program + Exchange Program Remote work eligible positions BECU Cares volunteer time off + donation match IMPACT YOU'LL MAKE: As a Member Consultant II, you will play a key role in delivering a seamless and high-quality member experience. Your expertise in BECU's products will allow you to identify, diagnose, and address members' consumer financial needs and refer them to specialized services when necessary. You will serve as a subject matter expert, resolving our members' needs and providing expertise in specialized financial services. WHAT YOU'LL DO: Exceptional Member Experience and Sales Consultation: Utilize product knowledge to provide excellent customer service and sales, including areas of business services, consumer lending, deposit servicing, IRA, POA, and Fiduciary accounts. Sign all line and loan documents that originate through outbound/inbound call center, ensuring each Member's needs are fulfilled. Assisting the community with financial wellness: This could involve financial education programs, assistance with budgeting, debt management, or access to financial planning resources. Compensation Transparency: We believe in fair and equitable pay for all employees. The listed pay ranges reflect our commitment to both internal equity and market competitiveness: Member Consultant: $26.00 - $28.00 per hour Offers are made within this range, taking into account experience, skills, and alignment with internal team compensation. Please note that starting pay typically does not exceed the range midpoint. About This Position: By applying to this role, you're expressing interest in joining the East District, which includes a POD -a group of nearby branches where you'll rotate based on business needs. Travel Expectations: You'll work across all branches in your assigned POD for up to a year Pod branches for this role include: Eastside Financial Center, Sammamish, Redmond Training will also take place at our Tukwila Financial Center Reliable transportation and commitment/ability to travel to Tukwila and POD locations listed above required Training Schedule: 12 weeks, Monday-Friday Flexible shifts between 8:00 AM - 6:30 PM Post-Training Schedule: Flexible shifts between Monday-Friday: 8:00 AM - 6:30 PM Up to 3 Saturdays per month: 8:30 AM - 1:30 PM QUALIFICATIONS: Minimum Qualifications: Bachelor's Degree or equivalent related experience Minimum two years of experience in a sales-oriented, financial, or retail environment Desired Qualifications: One year of experience in a financial institution Thorough understanding of the sales process and ability to manage a sales pipeline efficiently Strong proficiency and comfort level with learning new systems and programs; with the ability to navigate multiple systems simultaneously Ability to successfully complete 12-week in-house training program after hire Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered. Proficient verbal and written communication skills to enable daily communication with Members Proficient math aptitude and analytical skills Problem resolution, negotiating, organization, multi-tasking and peer coaching skills Ability to work flexible shifts JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $152,300.00-$186,100.00 annually. The full Pay Range is $118,200.00 - $220,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Staff Software Developer on BECU's AI Innovation & Strategy team, you'll lead the technical development of our internal AI tool designed to empower staff to better serve our 1.5m+ members. Your work will directly enhance operational efficiency, increase staff capabilities and confidence, and elevate member experiences across multiple departments. This is your opportunity to lead with purpose and build solutions that matter. To join our dynamic team, we require candidates to be residents of WA, OR, ID, AZ, TX, GA, or SC. If you're located in Washington state and within a reasonable driving distance from Tukwila, we are requesting that you come into our HQ on Tuesdays & Wednesdays. For those candidates who live outside the commute distance of TFC and in any of our approved remote work locations, this role will be remote. Remote or onsite, we are committed to ensuring you are fully engaged and included in our collaborative environment. WHAT YOU'LL DO: Lead AI Product Development: Serve as the technical lead for our AI product, guiding its expansion and ensuring alignment with strategic goals. Architect Scalable Solutions: Design and develop robust, performant systems using Python, Snowflake, LLMs, RAGs, and cloud services. Collaborate Across Functions: Partner with stakeholders in contact center, retail, cybersecurity, operations, and marketing to ensure technical accuracy and impact. Drive Agile Execution: Participate in daily stand-ups and two-week sprints, using GitHub for project management and backlog prioritization. Mentor and Influence: Provide technical coaching to senior engineers, contribute to coding standards, and present solutions to technical leadership. Advance AI Foundations: Strengthen the shared infrastructure supporting our AI products, with a focus on segmentation, retrieval, and scalability. Champion Innovation: Evaluate emerging technologies, balance exploration with execution, and contribute to future AI product planning. Ensure Quality and Security: Apply secure development best practices, conduct testing, and drive improvements across BECU's technical systems. Promote Technical Excellence: Lead code reviews, enforce standards, and contribute to continuous integration and delivery pipelines. Represent BECU Expertise: Share your knowledge internally and externally, including potential conference presentations and cross-team consulting. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: A leadership role in shaping BECU's AI strategy and product development. The chance to work on cutting-edge technologies like LLMs, RAG, and agentic systems. Collaboration with a small, agile team with startup roots and enterprise impact. Visibility and influence across multiple departments and the AI Council. A culture that values innovation, autonomy, and continuous learning. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree in Computer Science or related discipline, or equivalent work experience. Minimum eight years of experience designing software and writing production code in a team environment. Demonstrated expertise in Secure Development best practices. Proven ability to deliver scalable solutions across multiple languages and environments. Expertise with two or more of the following: .NET, C#, Java, node.js, JavaScript/TypeScript frameworks, Python. Experience with public cloud platforms (Azure/AWS/Google Cloud). Knowledge of containers and orchestration (Kubernetes preferred). Expertise in SOLID principles, OOP, SOA patterns, and distributed systems. Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins, TeamCity). Deep understanding of TDD and testing methodologies. Proficiency with git and branching standards. Experience with SQL, large datasets, ETL, and analytics engines. Proven experience leading cross-functional teams through the SDLC. Strong verbal and written communication skills. Full-time availability and occasional travel. Desired Qualifications: Advanced degree in Computer Science or related field. Experience with Machine Learning, Reinforcement Learning, Data Science, and/or model tuning. Experience with LLM evaluation tools like Ragas, Evals, and/or DeepEval. Experience presenting at industry conferences. Familiarity with agent-based systems and user interaction models. Exposure to cloud platforms beyond AWS. Understanding of data segmentation and collection independence. Experience in startup or agile, autonomous team environments. Ability to drive adoption of emerging technologies within domain. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $167,500.00-$204,600.00 annually. The full Pay Range is $129,800.00 - $242,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As the Director of Business Performance & Optimization - Marketing at BECU, you'll be a key driver of financial discipline and strategic clarity across our marketing organization. Your leadership will directly influence how we allocate resources, measure ROI, and optimize spend to maximize member value and enterprise growth. By aligning marketing investments with business outcomes, you'll ensure every dollar spent delivers measurable impact-fueling BECU's financial health and long-term success. This is your opportunity to lead with purpose, shape enterprise-wide strategies, and elevate marketing's contribution to BECU's bottom line. WHAT YOU'LL DO: Shape Strategic Direction: Collaborate with senior leaders to align Marketing strategies with BECU's enterprise vision and long-term roadmap. Transform Marketing Investments: Lead the evolution of our marketing investment process, creating new methodologies for investment strategy and optimization. Forecast with Precision: Build and manage marketing planning and forecasting models that support smarter, more agile decision-making. Drive Operational Excellence: Establish and lead business processes and routines that keep teams focused, aligned, and accountable to key priorities. Lead with Insight: Design and implement team strategies that reflect employee and member feedback, driving engagement and continuous improvement. Unify Through Communication: Develop clear, consistent messaging that connects employees to the division's goals, initiatives, and culture. Create Organizational Rhythms: Manage internal operational cadences-like business reviews and planning cycles-to ensure smooth execution and feedback loops. Champion Change: Act as a change leader across teams, helping drive adoption and success of new programs and strategic initiatives. Collaborate Across Functions: Work closely with leaders across the organization to align resources, timelines, and priorities for shared success. Support Executive Planning: Provide strategic input and facilitation for staffing, organizational design, and budget planning efforts. Contribute to Strategic Reviews: Participate in key planning sessions and initiative reviews, helping shape business cases and strategic direction. Elevate Executive Communication: Develop high-impact presentations and reporting tools that keep senior leadership informed and empowered to act. Perform with Agility: Take on additional responsibilities as needed, always with a focus on driving value and innovation. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: This role is ideal for a strategic thinker, operational leader, and marketing innovator. If this sounds like you, here's what you'll find rewarding: Strategic Influence: You'll help shape the future of marketing at BECU. Creative Problem Solving: You'll design new ways to optimize investments and drive results. Executive Visibility: You'll contribute directly to senior-level planning and decision-making. QUALIFICATIONS: Minimum Qualifications: Typically requires a bachelor's degree in business administration, Communications, or equivalent experience. Typically requires 10 years of relevant experience in Marketing Finance and or Marketing analytics, reporting and operations management, project management, business implementation or organizational communications. Desired Qualifications: Experience with marketing financial concepts and analytics practices. Excellent written and verbal communication skills, as well as presentation skills, enabling individual to communicate directly and diplomatically with all levels of employees. Demonstrated conceptual, program and project management skills required. Demonstrated planning skills in both tactical and strategic planning required. Effective leadership and negotiation skills; ability to engage and influence others to achieve results. Ability to persuade through consensus building. JOIN THE JOURNEY: Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our “people helping people” philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. PAY RANGE The Target Pay Range for this position is $28.27-$34.47 hourly. The full Pay Range is $21.93-$40.77 hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. hourly. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. BENEFITS Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. Additional details regarding BECU Benefits can be found here. IMPACT YOU'LL MAKE: As a Dispute Specialist I at BECU, you'll be the trusted advocate for our members, helping them navigate the complexities of debit and credit card disputes. Your role is pivotal in ensuring that every member feels heard, supported, and protected. You'll be the expert they rely on when transactions don't go as planned-whether it's unauthorized activity or merchant-related issues. By delivering timely and accurate resolutions, you'll uphold our commitment to integrity, compliance, and member-first service. Your attention to detail and passion for problem-solving will directly contribute to building trust and strengthening our member relationships. ***Please note this role requires working PST hours of 9:00 AM - 6:00 PM. WHAT YOU'LL DO: Process Dispute Claims: Receive and manage incoming Regulation E and Regulation Z dispute claims, including debit and credit card transactions, ensuring each case is handled with care and precision. Investigate Thoroughly: Conduct initial research and gather all necessary documentation to support the resolution of each claim, ensuring a fair and accurate outcome. Apply Regulatory Knowledge: Identify the nature of each claim and apply the correct regulatory guidelines (Reg E or Reg Z) to ensure compliance and member protection. Communicate with Care: Keep members informed throughout the dispute process using phone, email, and mail-providing clear updates and requesting additional documentation when needed. Prepare Chargebacks: Create and submit chargebacks and case documentation in alignment with card network and association standards, ensuring accuracy and timeliness. Document with Precision: Maintain clear, thorough, and organized records of all claim activity within the dispute management system. Collaborate for Complex Cases: Escalate high-risk or complex claims to senior team members when needed, ensuring every case receives the appropriate level of expertise. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. WHAT YOU'LL GAIN: BECU is looking for someone who thrives in a detail-driven, member-focused environment. If you're passionate about financial integrity and love solving problems, this role is for you. Here's what makes this opportunity stand out: Purpose-Driven Work: You'll be helping members feel secure and supported during stressful financial situations. Growth Opportunities: Build your expertise in financial regulations and dispute resolution with a clear path for advancement. Collaborative Culture: Join a team that values your input, encourages learning, and celebrates shared success. Remote Flexibility: Enjoy a work environment that supports time management and autonomy. Impactful Role: Your work directly contributes to member satisfaction and trust in BECU's services. Supportive Leadership: Work with leaders who are invested in your development and success. QUALIFICATIONS: Minimum Qualifications: Bachelor's degree or equivalent work or educational experience. Typically 2 years of experience in a financial card servicing and/or dispute services role. Working knowledge of debit/credit transactions. Written and verbal communication skills. Detail-oriented and organizational skills. Ability to learn regulatory and card network rules. Time management and prioritization skills that are conducive for a remote work environment. Desired Qualifications: Experience with call centers, financial institutions, or dispute processing tools. Familiarity with Visa/Mastercard regulations. JOIN THE JOURNEY Ready to make an indelible impact? Eager to be a part of a collaborative and innovative team where your ideas and contributions don't just fill a role, but fuel the growth and success of BECU? This is more than a job - it's a chance to elevate your career, skills, and future, all while contributing to the robust technological landscape of BECU. Embrace the opportunity to grow with us. Apply now, bring your expertise to the table, and let's achieve excellence together at BECU. Your journey of influence, innovation, and impactful contribution starts now. #BECU #YourGrowth #BECUJourney EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status.