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Bellhop skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical bellhop skills. We ranked the top skills for bellhops based on the percentage of resumes they appeared on. For example, 24.6% of bellhop resumes contained room service orders as a skill. Continue reading to find out what skills a bellhop needs to be successful in the workplace.

15 bellhop skills for your resume and career

1. Room Service Orders

Here's how bellhops use room service orders:

Facilitate the correct and timely delivery of all room service orders.
Deliver messages and room service orders, and run errands for guests.

2. Guest Luggage

Here's how bellhops use guest luggage:

Store guest luggage after they check-out if not leaving immediately and arrange for local transportation when requested.
Help and carry guests luggage's and deliver to their rooms.

3. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how bellhops use customer service:

Provided the finest customer service to every resident to secure future reservations.
Provide excellent customer service during high demand situations.

4. Guest Rooms

A guest room is an assigned room at someone's house which is reserved for guests. It is a room or suite of rooms used or maintained for the accommodation of individuals to whom hospitality is extended for compensation.

Here's how bellhops use guest rooms:

Dispatched maintenance and housekeeping staff to guest rooms as needed Assisted guests with information necessary to proper casino personnel
Ensured confidentiality and security of guest rooms followed all company safety and security procedures.

5. Hotel Guests

Here's how bellhops use hotel guests:

Valet service for hotel guests and event parking for proximate university activity.
Helped satisfy hotel guests' needs in connection with the other areas of the resort.

6. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how bellhops use ran:

Picked up mail and ran various errands for owner.
Delivered messages and ran errands.

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7. Guest Service

Here's how bellhops use guest service:

Coordinated hotel transportation and valet parking, provided information on special events, entertainment, dining and other related guest services
Detail-oriented and perfection-driven hospitality point man capable of completing a wide variety of guest service requests.

8. Greeting Guests

Grееtіng guests is a wау of welcoming guеѕtѕ tо оnе'ѕ buѕіnеѕѕ or hоmе with jоу, ѕаtіѕfасtіоn, аnd hospitality. Greeting guеѕtѕ wіth a warm ѕmіlе, asking thе rіght ԛuеѕtіоnѕ, аnd ѕеttіng thеm on thе rіght track аrе аll vеrу іmроrtаnt fасtоrѕ whеn dеаlіng wіth a guеѕt.

Here's how bellhops use greeting guests:

Maintain good customer relations by communicating/greeting guests upon arrival at hotel.
Retained a friendly and professional demeanor when greeting guests and guiding them appropriately.

9. Shuttle Bus

A shuttle bus is used to transport people to and from places. Airport busses are a commonly used shuttle bus, used to transport people and luggage within an airport.

Here's how bellhops use shuttle bus:

Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.
Drive shuttle bus with guests to and from airport.

10. Front Desk

Here's how bellhops use front desk:

Do front desk duties such as taking calls, taking down memos and create new ways to work more efficiently.
Gained other experience with front desk work, stocking the rooms, and other maintenance.

11. Local Attractions

A local attraction is a magnetic attraction error caused by the influence of magnetic disturbances around the place of work on the instrument constantly preventing it to point towards the magnetic north at a place.

Or it can simply mean an event on location nearby that tourists and locals enjoy visiting.

Here's how bellhops use local attractions:

Provide information on local attractions and restaurants.
Provide Concierge services to include recommendations for local attractions, historical sites, and restaurants.

12. Valet Service

Here's how bellhops use valet service:

Picked up articles for laundry and valet services.
Provided safe and friendly Valet service.

13. Guest Inquiries

Here's how bellhops use guest inquiries:

Responded to guest inquiries and requests in a timely, friendly and efficient manner.
Answered guest inquiries in person or via telephone.

14. Customer Satisfaction

Here's how bellhops use customer satisfaction:

Gained valuable experience in customer satisfaction and positive communication skills.
Communicate with customers to ensure complete customer satisfaction

15. Hotel Property

Here's how bellhops use hotel property:

Log usage of hotel property on appropriate paperwork
Assist arriving guests on hotel property with baggage assistant and/or other accommodations.

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What skills help Bellhops find jobs?

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List of bellhop skills to add to your resume

The most important skills for a bellhop resume and required skills for a bellhop to have include:

Room Service Orders
Guest Luggage
Customer Service
Guest Rooms
Hotel Guests
RAN

Guest Service
Greeting Guests
Shuttle Bus
Front Desk
Local Attractions
Valet Service

Guest Inquiries
Customer Satisfaction
Hotel Property
Hotel Services
Telephone Calls

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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